Hotel desk clerk vs front desk lead

The differences between hotel desk clerks and front desk leads can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel desk clerk has an average salary of $30,669, which is higher than the $29,851 average annual salary of a front desk lead.

The top three skills for a hotel desk clerk include reservations, customer service and room availability. The most important skills for a front desk lead are reservations, patients, and guest service.

Hotel desk clerk vs front desk lead overview

	Hotel Desk Clerk	Front Desk Lead
Yearly salary	$30,669	$29,851
Hourly rate	$14.74	$14.35
Growth rate	-	-
Number of jobs	94,208	74,010
Job satisfaction	-	-
Most common degree	High School Diploma, 33%	Bachelor's Degree, 39%
Average age	37	37
Years of experience	-	-

Hotel desk clerk vs front desk lead salary

Hotel desk clerks and front desk leads have different pay scales, as shown below.

	Hotel Desk Clerk	Front Desk Lead
Average salary	$30,669	$29,851
Salary range	Between $23,000 And $39,000	Between $19,000 And $46,000
Highest paying City	Redwood City, CA	New York, NY
Highest paying state	New York	New York
Best paying company	Grand Hotel	Microsoft
Best paying industry	Manufacturing	Retail

Differences between hotel desk clerk and front desk lead education

There are a few differences between a hotel desk clerk and a front desk lead in terms of educational background:

	Hotel Desk Clerk	Front Desk Lead
Most common degree	High School Diploma, 33%	Bachelor's Degree, 39%
Most common major	Business	Business
Most common college	-	-

Hotel desk clerk vs front desk lead demographics

Here are the differences between hotel desk clerks' and front desk leads' demographics:

	Hotel Desk Clerk	Front Desk Lead
Average age	37	37
Gender ratio	Male, 27.4% Female, 72.6%	Male, 28.5% Female, 71.5%
Race ratio	Black or African American, 11.0% Unknown, 6.6% Hispanic or Latino, 20.0% Asian, 8.1% White, 52.9% American Indian and Alaska Native, 1.3%	Black or African American, 9.2% Unknown, 6.8% Hispanic or Latino, 22.3% Asian, 9.9% White, 50.3% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between hotel desk clerk and front desk lead duties and responsibilities

Hotel desk clerk example responsibilities.

Manage customer service issues with ease and charm and train other co workers in daily operations.
Provide customer service to hotel guests; receive reservations for incoming guests base on room availability.
Make reservations for incoming guests base on room availability and interview incoming guests to determine room assignment.
Register new patients and updates existing patient demographics by collecting patient detail patient information including personal and financial information.
Transmit and receive messages using telephone or switchboard.
Monitor checkout stations to ensure that they have adequate cash available and that they are staff appropriately.

Front desk lead example responsibilities.

Manage VIP clientele by delivering exceptional customer service while using creative conflict resolution, when necessary.
Manage confidential information and documentation, including financial data, and credit card information and payroll checks.
Conduct in-person and telephone customer service, including guest check-in and booking reservations.
Perform PBX duties in the absence of an operator
Operate hotel PBX switchboard system and handles professional execution of guest calls, messages and amenities.
Collect co-payments when necessary and answer any necessary questions if ask by patients.

Hotel desk clerk vs front desk lead skills

Common hotel desk clerk skills

Reservations, 44%
Customer Service, 8%
Room Availability, 7%
Computer System, 6%
Data Entry, 6%
Registration Cards, 5%

Common front desk lead skills

Reservations, 17%
Patients, 8%
Guest Service, 8%
Phone Calls, 8%
Guest Satisfaction, 5%
Booking, 5%