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Hotel night auditor full time jobs

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  • Night Auditor | Hyatt House OSU

    Concord Hospitality 4.3company rating

    Columbus, OH

    Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach. Key Responsibilities * Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge). * Handle phone system, reservations, and guest inquiries. * Perform check-in and check-out procedures. * Verify, balance, and review hotel room availability and transactions. * Prepare folios for departing guests. * Maintain lobby appearance and assist with AM breakfast setup if needed. * Monitor hotel safety and emergency procedures during the night shift. Qualifications * Previous hotel front desk or hospitality experience preferred. * Strong attention to detail and organizational skills. * Dependable, responsible, and able to work independently. * Professional and customer-service oriented. Benefits (Full-Time Associates Only) * Competitive wages * Medical, dental, and vision plans * Life insurance and short/long-term disability options * 401(k) program with company match * Tuition assistance * Discounted room rates at Concord-managed hotels * Training, development, and career advancement opportunities Why Concord? Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow. We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a "Great Place to Work for All." We are Concord! $17 - $18.50 per hour based on experience.
    $17-18.5 hourly 23d ago
  • Hotel Night Auditor

    Innventures Hotel Mgmt Co 3.4company rating

    Independence, OH

    Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Night Auditor

    ZMC Hotels, LLC 4.1company rating

    Columbus, OH

    We provide the best in hospitality - to our employees and our guests. We offer seasonal work and full-time careers; flexible schedules and steady employment; extra cash or career growth. We hire friendly employees who provide quality service. Job Summary Are you a night owl? Do you like working by yourself while being a part of a larger team? Then our Night Auditor position is for you! Fast, fun, and friendly are the main characteristics of this position. Responsibilities: Closing reports at the end of each night Maintain responsibility and accountability for the hotel property and the safety of guests, and have authority for the hotel operations while on duty. Have a working knowledge of reservations procedures, take reservations, and know cancellation procedures and Walk Policy. Checking in guests, showing that classic customer service smile, and always having fun with this awesome team is what we want from you. We want to help answer guest questions and make their stay as enjoyable as we possibly can. If you are a people kind of person, then we want you for this position. Qualifications: Strong computer skills. Exceptional communication skills. Demonstrated excellence in guest service. Ability to multitask with limited supervision Ability to work in a fast-paced environment. Benefits/Perks: Medical, Dental, and Vision insurance options Paid time off and 401(k) for full-time employees All employees get discounts on hotels across the country! Get franchise rates at all hotels within the brand plus other hotels managed by ZMC Hotels Opportunities for bonuses $250 referral bonus ($250 for you and $250 for a referred associate) DailyPay: access to your already earned wages before payday
    $25k-29k yearly est. 26d ago
  • Night Auditor

    Twin Tier Hospitality 3.5company rating

    Columbus, OH

    Job Details Double Tree by Hilton Worthington - Columbus, OH Full Time High School Third/Night Hospitality - HotelDescription Audit, balance and report on the various areas of the hotel (e.g., food and beverage outlets, rooms/front desk, gift shop, etc.) to provide accurate, timely information and to ensure TTH and hotel policies and procedures are followed and to prevent fraud. ESSENTIAL FUNCTIONS Audit balance and report on all food and beverage outlets' (e.g., restaurants, lounges, banquets, room service) cash and credit operations to include but not limited to checks, over/short figures/tally sheets, deposits, counts, house charges, promotional materials, postings, etc., and reset all registers to ensure accurate, timely information. (30%) Audit, balance, post and report on the front desk to include but not limited to; room charges, phone calls, zero balance folios, corrections, adjustments, taxes, disputed charges, over/short figures, deposits, etc., to ensure accuracy and verify proper cash handling procedures are followed. (25%) Audit, balance and prepare, verify and report on room information to provide rooms management with a picture of how they are performing. (20%) Prepare and input statistics and income journal sheets for preparation of daily reports. (5%) Balance and close all bank ticket codes, daily. (5%) Run night audit final after insuring all revenues are in balance nightly. (5%) Perform the duties of a Front Desk Clerk including express checkouts. (5%) NON-ESSENTIAL FUNCTIONS Assist the Night Manager/Night Audit Supervisor as requested. (2%) Assist PBX in taking and placing wake-up calls, as needed. (2%) Perform the duties of a bellperson as requested. (1%) Qualifications Knowledge and Skills: Education:High School education or equivalent experience. Experience:Accounting background preferred, but not required. Skills and Abilities: Ability to operate personal computer, cash register and calculator. Ability to compile facts and figures. Telephone and guest relations etiquette and skills. No. Of employees supervised: None. Travel Required:None. Hours Required: 11:00 p.m. - 7:00 a.m.; scheduled days and times may vary based on need. Lifting/Pushing/Pulling/Carrying Describe the type(s) of required lifting, pushing, pulling, and/or carrying to include objects, weights and frequency. Ability to lift files/papers up to 5 lbs, 50% of time. May lift luggage up to 50 lbs. Bending/Kneeling Describe the type(s) of required bending and/or kneeling to include when, why and how often. No Bending/Kneeling Required. Mobility Describe the type(s) of mobility required to include distances and % of time involved. Ability to move between front desk, PBX and accounting and various other areas in the hotel, 10-20% of time. Continuous Standing Describe the reasons to include time period and frequency. No Continuous Standing Required. Climbing Stairs: No Climbing Required. Driving Describe type of vehicle, distances, % of time involved and frequency. No Driving Required. Work Environment - Inside: 100% of 8 hours. Climbing Stairs Up to approx. 40 steps 10% of 40 hour week. Hearing: Critical Explain:Communicate with guests. Vision: Critical Explain:Viewing of computer screen. Speech: Critical Explain:Communicating with guests over the telephone. Literacy: Critical Explain:Reading daily reports, numbers, etc. Chemicals/Agents: Describe any chemicals/agents to include what they are, warnings and frequency of use. No Chemicals/Agents Used. Protective Clothing: None Required. Equipment Operation List type of equipment and frequency of use. Personal computer, telephone, cash register, calculator - approx. 90-95% of time.
    $25k-30k yearly est. 60d+ ago
  • Night Auditor | MOXY Columbus Short North

    Shaner Hotels 3.9company rating

    Columbus, OH

    What You'll Do Be available to work a flexible schedule, including weekends, holidays, and overnight hours, as needed. Work independently and serve as the main point of contact during overnight hours. Handle guest questions, issues, and special requests with care and creativity. Greet and check-in guests with style (and a complimentary cocktail!). Take drink and light food orders, prepare and serve them with flair. Adhere to payment, cash handling and credit policies/procedures. Complete nightly financial audits and reports with accuracy. Ensure safety, security and cleanliness of the hotel overnight. Take on other exciting duties, as assigned. About the Role At the Moxy, our front desk isn't just for check-ins - it's the beating heart of the guest experience. Are you the kind of person who can mix a cocktail and balance the books - without breaking a sweat? Moxy is looking for a high-energy, detail-savvy Night Auditor who doubles as a Bartender. You'll keep the vibe alive after hours, serve up drinks with style, and make sure our nightly reports are on point. If you're sharp, social and love working when others sleep, let's talk! What We're Looking For Full-time and Part-time positions may be available - will discuss further during your interview! At least 1 year of experience in restaurants, hospitality, or food & beverage You meet the minimum age requirement to serve alcohol in Ohio You're outgoing, organized, quick on your feet, and ready to hustle Able to read and follow safety and operational instructions Confident communicator (bonus if you're bilingual in English/Spanish) Comfortable with basic math and POS systems High school diploma or equivalent; college coursework is a plus ServSafe and/or alcohol service training like TIPS is a big bonus You know the coolest spots in Columbus and love sharing them
    $26k-31k yearly est. Auto-Apply 60d ago
  • Night Auditor

    Dreamscape Hosptality

    Columbus, OH

    Full-time Description We are seeking a detail-oriented and reliable Night Auditor to join our team. The Night Auditor will be responsible for managing the front desk operations during the night shift, ensuring a smooth and efficient check-in and check-out process for guests, and performing accounting tasks to maintain accurate financial records. Essential Responsibilities and Duties: - Perform nightly audits of financial transactions and ensure accuracy in reporting. - Handle guest check-ins and check-outs efficiently and courteously. - Address guest inquiries and resolve any issues that may arise during the night. - Maintain the security and safety of the hotel premises during night hours. - Prepare and distribute daily financial reports to management. - Assist with inventory management and ordering supplies as needed. - Collaborate with other departments to ensure a seamless guest experience. This is not intended to be all-inclusive; additional details will be specified by the direct supervisor. The associate may also perform other reasonable business duties assigned by their direct supervisor. Dreamscape Hospitality also offers Competitive Benefits: Medical Insurance Dental Insurance Vision Insurance STD/LTD Life Insurance 401K FSA Working Conditions The position requires adaptability to a dynamic work environment, involving frequent interaction with clients, vendors, and hotel staff. Reasonable accommodations will be provided to individuals with disabilities, enabling them to perform the essential duties of the role. Reasonable Accommodations: The hotel is committed to providing reasonable accommodations to enable individuals with disabilities to perform the essential functions of the job. If you require an accommodation, please discuss your needs with the Human Resources department. This covers essential aspects while being compliant with ADA guidelines, allowing for reasonable accommodations as needed. Dreamscape Hospitality is an at-will employer. This document does not constitute a contract of employment, and nothing contained in this issued by Dreamscape Hospitality is intended to create a contract of employment or guarantee employment. is a guideline and does not constitute a written or implied employment contract. Dreamscape Hospitality reserves the right to change this job description, job responsibilities, duties, and working hours as needs prevail. Equal Employment Opportunity Dreamscape is an Equal Opportunity Employer. We do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. We are committed to providing reasonable accommodation to qualified individuals with disabilities to enable them to perform the essential functions of the job. Requirements Education, Experience, and Skills (Qualifications/Requirements): - High school diploma or equivalent; additional education in hospitality or accounting is a plus. - Previous experience in a hotel or customer service role preferred. - Strong attention to detail and organizational skills. - Excellent communication and interpersonal skills. - Proficient in using hotel management software and basic accounting systems. - Ability to work independently and manage time effectively. - Flexibility to work overnight shifts, including weekends and holidays. Physical Requirements: Ability to stand, walk, and remain on feet for extended periods. Ability to lift and carry up to 25 pounds occasionally (consider adjustments based on specific needs). Visual and auditory ability to interact with guests, answer phones, and perform job duties safely.
    $24k-30k yearly est. 36d ago
  • Overnight Guest Services Agent - Hilton Columbus Downtown

    Hilton 4.5company rating

    Columbus, OH

    Nestled in the heart of the Short North Arts District, connected to the Greater Columbus Convention Center, our hotel boasts two towers with 1,000 guest rooms, 75,000 square feet of event space and several unique dining experiences\. The **Front Office** Team at the **Hilton Columbus Downtown** is currently seeking an **Overnight Guest Service Agent \(Full\-Time\)** to work at our award\-winning property\. Bring your talents to the table in a creative, dynamic atmosphere, with teammates that share the same passion for hospitality\! We offer amazing benefits such as worldwide travel discounts, DailyPay, FREE parking or discounted bus pass, shift meals, paid time off starting on your first day, and much more\! **What will I be doing?** As a Guest Services Agent, you would be responsible for greeting and registering guests and checking guests out of the hotel in the hotel's continuing effort to deliver outstanding guest service and financial profitability\. Specifically, you would be responsible for performing the following tasks to the highest standards: + Greet guests and complete the registration process to include, but not limited to, inputting and retrieving information from the computer, confirmation of guest information and room rate, selection of rooms, coding electronic keys, promoting marketing programs, providing a welcome packet and ensuring guest knows location of room and/or has a bell person accompany him/her + Assist guests with check\-out including, but not limited to, ensuring rooms and services are correctly accounted, using the point\-of\-sale system, handling money, processing credit and debit cards, accepting and recording various forms of payment, converting foreign currency, making change and processing gift certificates and cards + Demonstrate a thorough knowledge of hotel information including, but not limited to, room categories, room rates, packages, promotions, the local area and other general product knowledge and answer guest questions and inquiries + Use up\-selling techniques to promote hotel services and facilities and to maximize room occupancy + Respond to guest inquiries and requests and resolve issues in a timely, friendly and efficient manner + Field guest complaints, conduct research and resolve and negotiate solutions for guest satisfaction + Receive, input, retrieve and relay messages to guests **What are we looking for?** Since being founded in 1919, Hilton has been a leader in the hospitality industry\. Today, Hilton remains a beacon of innovation, quality, and success\. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values\. Specifically, we look for demonstration of these Values: + Hospitality \- We're passionate about delivering exceptional guest experiences\. + Integrity \- We do the right thing, all the time\. + Leadership \- We're leaders in our industry and in our communities\. + Teamwork \- We're team players in everything we do\. + Ownership \- We're the owners of our actions and decisions\. + Now \- We operate with a sense of urgency and discipline In addition, we look for the demonstration of the following key attributes: + Quality + Productivity + Dependability + Customer Focus + Adaptability **What will it be like to work for Hilton?** Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full\-service hotels and resorts to extended\-stay suites and mid\-priced hotels\. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value\. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across itsglobal brands\. Our vision "to fill the earth with the light and warmth of hospitality" unites us as a team to create remarkable hospitality experiences around the world every day\. And our amazing Team Members are at the heart of it all\! **Job:** _Guest Services, Operations, and Front Office_ **Title:** _Overnight Guest Services Agent \- Hilton Columbus Downtown_ **Location:** _null_ **Requisition ID:** _HOT0C3UW_ **EOE/AA/Disabled/Veterans**
    $22k-27k yearly est. 27d ago
  • Night Auditor

    Columbus Hospitality 3.5company rating

    Wilmington, OH

    The beautiful World Equestrian Center, located in Wilmington Ohio, is looking for a Full time Night Auditor to join our team! The Night Auditor is a front desk position with primary responsibility of customer service, posting charges, and closing out the day. The hours would be 4:30p-1a and would include weekends. Primary Responsibilities: The following are highlight items and not meant to be all-inclusive of this position: * Greet, register, and assign rooms to guests * Responsible for issuing room keys and important information to guests * Responsible for making lodging reservations and checking lodging availability * Verifies credit card authorization or collect cash payment for all guests * Answer telephone line and transfer to proper departments or guest rooms * Review guest accounts and charges upon guest check-out * Stocking, inventory and cashiering of guest marketplace * Seasonal golf cart reservations and ensures all required forms are completed by guests * Be familiar with daily events * Constant contact with housekeeping and maintenance departments with guest issues or concerns * Ensure complete guest satisfaction * Ensuring daily checklists are completed * Completes any direct assignment from Manager * Balance credit card and cash paperwork for entire day * Process credit cards for Settlement * Close out day for facility and print reports * Insert information from day end reports into spreadsheets for General Manager and Ownership Qualifications, Education, Experience, Skills, and Abilities: * Previous hospitality/service industry experience preferred * Strong oral communication skills * Ability to maintain a professional and courteous behavior at all times * Strong computer skills * Ability to work in high paced environment * Strong Customer Service skills * Ability to Multitask The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $24k-29k yearly est. 55d ago
  • Security Professional - Industrial Front Desk

    Job Listingsallied Universal

    Valleyview, OH

    Allied Universal , North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. Job Description As a Security Professional - Industrial Front Desk in Valley City, OH, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you'll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability-giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Front Desk Security Professional at a leading manufacturing and industrial location, you will be the first point of contact for visitors and employees, providing exceptional customer service and communication. Your presence at the front desk will help to deter security-related incidents while you assist with access control and respond to inquiries. This post is primarily a driving post, so you may be required to operate a vehicle as part of your duties. At Allied Universal, we value teamwork, reliability, and integrity, and are committed to creating a people-first, innovative environment. Position Type: Part Time Pay Rate: $17.00 / Hour Job Schedule: Day Time Fri 11:00 PM - 07:00 AM Sat 11:00 PM - 07:00 AM Why Join Us: Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more. Career Growth: Get paid training and access to career growth opportunities. Financial Benefits: Participate in our retirement savings plan to invest in your future. Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program. What You'll Do: Greet and assist employees, visitors, and/or contractors at the front desk, providing a positive and professional first impression. Monitor access to the location by verifying identification and credentials, following site-specific policies and procedures. Manage visitor logs, issue badges, and maintain accurate records of entry and exit. Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols. Communicate promptly and clearly with Allied Universal management and/or client representatives regarding any security-related concerns or incidents. Support emergency response activities as directed, including assisting with evacuations or other site-specific procedures. Provide customer service by answering questions, giving directions, and supporting the needs of staff and guests at the location. Minimum Requirements: Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles. Possess a high school diploma or equivalent. As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws. Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws. As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law. Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment. A valid driver's license will be required for driving positions only. Closing Allied Universal is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: ************ If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: ******************** Requisition ID 2025-1477930
    $17 hourly Auto-Apply 28d ago
  • Front Desk Clerk

    NCR at Home Health and Wellness 4.3company rating

    Columbus, OH

    Time type: Part time 16 hours a week. Shift: 2nd Shift Commons at Grant located in Columbus, Ohio is a senior apartment community with a team of property management professionals that are unmatched in the area! We are seeking Front Desk Clerks who will share in our vision to advance better living and care for seniors! Education: Must have high school diploma or equivalent. Experience: One to two years front desk or receptionist experience. Knowledge about crisis prevention, intervention and resolution techniques and ability to match such techniques to particular circumstances and individuals. The knowledge to mediate and negotiate conflict. Qualified candidates for this position will offer: Excellent customer service, multi-task and detail oriented, and ability to follow directions and all procedures in front desk manual. The ability to communicate effectively both orally and in writing. Understanding of low income and homeless individuals and their specific needs. Ability to work in a team environment. Basic math and analytic skills. Strong organizational skills In return, National Church Residences offers an excellent total reward package that includes: Medical Insurance - several options available Dental, Vision, Life & AD&D Insurance and Flexible Spending accounts Paid Time Off (PTO) and Paid Holidays Retirement Plan including pre-tax contribution with 100% match up to 5% of your pay Reimbursement for Tuition expenses Employee Discounts including Tickets, Retail, etc. Short-Term & Long-Term Disability coverage Accident, Hospital Indemnity & Critical Illness Insurance Wellbeing Programs including EAP, Tobacco Cessation, Weight-loss, and more *Programs may vary depending on Full Time, Part Time or Contingent status Want to know more? We can't wait to tell you! Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.
    $24k-29k yearly est. Auto-Apply 60d+ ago
  • Night Auditor

    World Equestrian Center

    Wilmington, OH

    The beautiful World Equestrian Center, located in Wilmington Ohio, is looking for a Full time Night Auditor to join our team! The Night Auditor is a front desk position with primary responsibility of customer service, posting charges, and closing out the day. The hours would be 4:30p-1a and would include weekends. Primary Responsibilities: The following are highlight items and not meant to be all-inclusive of this position: * Greet, register, and assign rooms to guests * Responsible for issuing room keys and important information to guests * Responsible for making lodging reservations and checking lodging availability * Verifies credit card authorization or collect cash payment for all guests * Answer telephone line and transfer to proper departments or guest rooms * Review guest accounts and charges upon guest check-out * Stocking, inventory and cashiering of guest marketplace * Seasonal golf cart reservations and ensures all required forms are completed by guests * Be familiar with daily events * Constant contact with housekeeping and maintenance departments with guest issues or concerns * Ensure complete guest satisfaction * Ensuring daily checklists are completed * Completes any direct assignment from Manager * Balance credit card and cash paperwork for entire day * Process credit cards for Settlement * Close out day for facility and print reports * Insert information from day end reports into spreadsheets for General Manager and Ownership Qualifications, Education, Experience, Skills, and Abilities: * Previous hospitality/service industry experience preferred * Strong oral communication skills * Ability to maintain a professional and courteous behavior at all times * Strong computer skills * Ability to work in high paced environment * Strong Customer Service skills * Ability to Multitask The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $24k-30k yearly est. 55d ago
  • Night Auditor

    World Equestrian Center Wilmington

    Wilmington, OH

    Job Description The beautiful World Equestrian Center, located in Wilmington Ohio, is looking for a Full time Night Auditor to join our team! The Night Auditor is a front desk position with primary responsibility of customer service, posting charges, and closing out the day. The hours would be 4:30p-1a and would include weekends. Primary Responsibilities: The following are highlight items and not meant to be all-inclusive of this position: Greet, register, and assign rooms to guests Responsible for issuing room keys and important information to guests Responsible for making lodging reservations and checking lodging availability Verifies credit card authorization or collect cash payment for all guests Answer telephone line and transfer to proper departments or guest rooms Review guest accounts and charges upon guest check-out Stocking, inventory and cashiering of guest marketplace Seasonal golf cart reservations and ensures all required forms are completed by guests Be familiar with daily events Constant contact with housekeeping and maintenance departments with guest issues or concerns Ensure complete guest satisfaction Ensuring daily checklists are completed Completes any direct assignment from Manager Balance credit card and cash paperwork for entire day Process credit cards for Settlement Close out day for facility and print reports Insert information from day end reports into spreadsheets for General Manager and Ownership Qualifications, Education, Experience, Skills, and Abilities: Previous hospitality/service industry experience preferred Strong oral communication skills Ability to maintain a professional and courteous behavior at all times Strong computer skills Ability to work in high paced environment Strong Customer Service skills Ability to Multitask The World Equestrian Center is managed by Columbus Hospitality Management, a company committed to providing quality service and memorable guest experiences in a positive and welcoming work environment. We are focused on supporting the needs of our team through our commitment to the family/work life balance and by providing development opportunities. We are proud to be a Drug Free Workplace/EOE. All applicants will be required to submit to a background check prior to employment.
    $24k-30k yearly est. 26d ago
  • Front Desk Clerk - Marriott University of Dayton / Dayton OH - 3pm-11pm shift

    Marriott Dayton 4.6company rating

    Dayton, OH

    We are looking for people that have a passion to serve others! Working at the front desk means you are at the hub of the hotel with the most interaction with our guests. Your role is key to the overall experience the guest will have. Your keen sense of being proactive, responsive and caring will make all the difference. If you enjoy engaging with others and have a winning personality and high sense of responsibility - this role is perfect for you! We have a great company culture at Concord Hospitality where everyone is valued and treated with respect. Here are some reasons our associates like working for us: Our Benefits (applies to Full Time Associates Only) Competitive Pay Great Benefits including various levels of Medical plans, prescription discounts plus vision/dental 401K Retirement Program with company contribution - FREE MONEY! Group Life Insurance equal to your annual salary Voluntary Short and Long Term Disability Programs Verizon Wireless Discount - save up to 18% off your billing a month with our partnership with Verizon Concord Provides great development through classroom training, online through our Learning Management System (LMS), as well as providing you options for Education Assistance Programs through University of Phoenix saving you 5% off tuition costs - take classes related to hospitality and save up to 9% off the tuition price Role Responsibilities: As a Front Desk Clerk or Guest Services Clerk you have the responsible to give our guests the best hospitality experience they can have by: Assisting guests efficiently, courteously and professionally at all times Maintain a high level of service and hospitality Promptly and effectively deal with guest concerns or issues and see all are met to satisfaction in timely manner Post guest charges, collect payments and follow all cash handling procedures as required by Concord Handle guest mail and messages with respect to privacy and professionalism Be knowledgeable of the hotel brand and various programs (travel programs, special offers) Be a great communicator to various departments and management on guest comments and concerns Respond quickly to incoming calls, lobby visitors and team members needing front desk assistance Have full knowledge of hotel safety and emergency procedures Why Concord? Concord's foundation is our 5 Key Cornerstones: Quality, Integrity, Community, Profitability, and our newest - having Fun. We strive to hire the BEST associates in the market and thus provide a great working environment that associates find appealing. Enjoy a culture where you are valued and our Associate First policy is a way of life. Utilize your hospitality talents with a Company that cares about you and your development. We do many fun things on property to stay engaged with our associates and show you we care about you. If you are seeking a position where you can grow and be a part of a fun team, this job may be your answer.
    $25k-29k yearly est. 4d ago
  • Night Audit

    Nivea Hospitality

    Brunswick, OH

    available at Comfort Suites Brunswick. Are you a night owl looking for an exciting opportunity to join a dynamic team? Comfort Suites Brunswick is currently seeking for a dedicated individual to join us! Position: Night Shift Team Member Location: 1464 Town Center Blvd Brunswick ohio Hours: 11pm - 7am Part time/full time Responsibilities: ~Greet guests upon arrival with a warm smile and friendly demeanor ~Assist guests with check in and check out procedures ~Respond promptly to guest inquiries and requests ~Maintain cleanliness and organization of the lobby and common areas ~Ensure security protocols are followed throughout the night ~Handle any guest concerns or emergencies with professionalism and efficiency ~Collaborate with other team members to ensure seamless operations during the night shift Requirements: ~Excellent customer skills ~Ability to remain calm and composed under pressure ~strong communication and interpersonal skills ~Attention to detail and ability to multitask ~Previous experience in hospitality or customer service is preferred but not required Perks: Competitive hourly wage ~Opportunities for growth within the Company ~Discounted rates for stays at Choice Hotels for you and your family ~Friendly and supportive work environment If you are a reliable and motivated individual who thrives in a fast paced environment, we want to hear from you! Apply today by submitting your resume and a brief cover letter detailing why you would be a great fit for our team. We look forward to welcoming you to the Comfort Suites. Job Type: Part-time Expected hours: 16 t hours per week
    $25k-31k yearly est. 60d+ ago
  • Hotel Front Desk Agent

    Hilliard Rome

    Columbus, OH

    Benefits: Bonus based on performance Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Job description Hotel Front Desk Agent responsibilities include: Performing all check-in and check-out tasks Managing online and phone reservations Informing customers about payment methods and verifying their credit card data Job brief We are looking for a Hotel Front Desk Agent to serve as our guests first point of contact and manage all aspects of their accommodation. Hotel Front Desk Agent responsibilities include registering guests, managing reservations and providing information about rooms, rates and amenities. If you have a knack for customer service and work experience in the hotel industry, wed like to meet you. Ultimately, you will help create a pleasant and memorable stay for our guests. Responsibilities Perform all check-in and check-out tasks Manage online and phone reservations Inform customers about payment methods and verify their credit card data Register guests collecting necessary information (like contact details and exact dates of their stay) Welcome guests upon their arrival and assign rooms Provide information about our hotel, available rooms, rates and amenities Respond to clients complaints in a timely and professional manner Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs Confirm group reservations and arrange personalized services for VIP customers and event attendees, like wedding guests Upsell additional facilities and services, when appropriate Maintain updated records of bookings and payments Requirements Work experience as a Hotel Front Desk Agent, Receptionist or similar role Understanding of how travel planning websites operate, like Booking and TripAdvisor Customer service attitude Excellent communication and organizational skills Job Type: Full-time Job Type: Full-time Pay: $15.00 - $16.00 per hour Benefits: Employee discount Schedule: 8 hour shift Day shift Holidays Overtime Weekend availability Work Location: In person
    $15-16 hourly 23d ago
  • Front Desk

    VOA National Housing Corporation

    Toledo, OH

    Job Description Front Desk Come join our awesome team as Front Desk at Chestnull Hill in Toledo, Ohio! Chestnull Hill is part of Volunteers of America National Services which serves as the Housing and Healthcare affiliate of the Volunteers of America parent organization. Front Desk Job Highlights: Part Time and Full Time positions available Shifts: 7am-3pm and 11pm-7am Pay: $13-16p/h based on experience About the job: This position is responsible for ensuring the safety and security of the building and its residents by following building policy and procedures. The Front Desk controls access to Chestnut Hill facility, maintains the daily facility schedule, and provides (24) hour protection of residents safety and security monitoring the facility and grounds. Required Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - High School Degree or GED - Valid driver's license and insurability under agency insurance policy. - Adult CPR and standard first aide certificates. - Pass background screening (drug, employment history and criminal) Preferred Skills: - Experience in answering the phone and taking messages - Possess strong written, verbal and interpersonal communication skills, organizational skills. - Work well in a team context. - Ability to appropriately handle confidential and sensitive information. - Having or showing an attendance record well above average. - Excellent customer service, multi-task and detail oriented, and the ability to follow direction and all procedures in front desk manual. - Knowledgeable of emergency evacuation procedures and crisis communication plan - Cultural sensitivity and willingness to work with people of diverse ethnic backgrounds, sexual orientations as well as people with HIV/AIDS. - Ability to communicate effectively both orally and in writing - Ability to remain calm and productive in crisis and confrontational situations. - Basic math and analytic skills - Understanding of homeless and disabled individuals and their specific needs. Essentials: - Represent Volunteers of America/National Housing Corporation professionally to clients and visitors through personal face to face interaction, phone calls, and digital media. - Answer incoming customer phones call and take appropriate action for each call. - Use company policies to determine if there can be an immediate resolution to a customer issue or if that issue requires managerial input. - Committed to customer satisfaction and have the ability to make quick and accurate decisions. - Input data into the Company computer platform to keep each customer record updated. - Monitor traffic through lobby and ensure all guests check in and out, showing proper identification and following building rules. - Be alert at all times and log in any occurrences during shift - Follow all procedures in desk manual - Report any hazardous conditions or emergency situations to management follow safety precautions, and log in book. - Responsible for desk coverage until replacement arrives. - Attend all required meetings. - Must be able to communicate effectively with residents and staff members. - Assist clients with problems by listening providing feedback, and making referrals to appropriate in-house staff. - Promote the program grievance procedure as a preferred response to problems. - Strategize with co-workers on how to most effectively respond to clients - Provide backup assistance and support to staff when dealing with an emotionally charged situation. - Provides 24 hour continuous monitoring of facility and grounds which may include security rounds each shift. - Perform other duties as assigned Our Great Place to Work survey results found that 87% of employees said their work has a special meaning: this is not “just a job”. Take pride in helping others, and join us today! At VOANS, we celebrate sharing, encouraging and embracing diversity. Equal employment opportunities are available to all without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, parental status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. We believe that blending individual strengths and unique personal differences nurtures and supports our organizations' shared commitment to our mission and creates an inclusive and diverse environment where everyone feels valued and has the opportunity to do their personal best.
    $13-16 hourly 19d ago
  • Front Desk Agent

    Innvite Hospitality

    Obetz, OH

    The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11:00pm to 7:00am. Full and part time opportunities are available. This position is eligible for Health Insurance, Vacation, Employee Discounted Hotel Rooms, and Sign on Bonus. Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions *Switchboard Operation and Telephone Etiquette *Front Office Emergency/Security Procedures *Reservations-Guest Rooms and Meeting Rooms *Assist with Administrative Duties as assigned by Management *Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily *Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables *Minor Decision Making *Take Group Reservations & Set up Group Blocks *Sales of Guest Rooms with New Arrivals and Phone Inquiries *Follow All Policies & Procedures as Outlined in the Employee Handbook *Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag *Operate Laundry as Directed *Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: *Fluent Verbal & Written Communication in Proper English (Spanish, if possible) *Basic Math *Hand Writing *Computer Skills/Keyboard/Typing Skills *Operate a 10 Key Calculator *Hospitable, Civil Contact with the Public *Ability to Work Independently, with Little to no Supervision *Ability to Complete Multiple Tasks Simultaneously *Night Audit/Basic Accounting Skills/Training Physical Requirements: *Neck: Bending & Twisting *Arms: Reaching, Bending, Light Carrying, Pushing, Pulling *Hands: Finger Dexterity, Grasping *Trunk: Bending & Twisting *Legs: Normal Balance, Crouching or Kneeling *Feet: Standing For Long Periods, Walking, Climbing Stairs *Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English. *Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job description as indicated and understand any task that keeps the hotel running is part of any job description. This description may be altered from time to time by the Hotel!
    $25k-31k yearly est. 60d+ ago
  • Guest Service Agent

    Core Hotels and Resorts

    Akron, OH

    Job Details Full-Time/Part-Time High School $13.50 - $15.00 Hourly Any Hospitality - HotelDescription The Front Desk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests. This individual often provides the first point of contact for guests and is responsible for creating an excellent first impression. Essential functions Maintain complete knowledge of and comply with all departmental policies/service procedures/standards. Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended. Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day. Maintain positive guest relations at all times. Resolve guest complaints, ensuring guest satisfaction. Maintain complete knowledge at all times of: All hotel features/services, hours of operation. All room types, numbers, layout, decor, appointments and location. All room rates, special packages and promotions. Daily house count and expected arrivals/departures. Room availability status for any given day. Scheduled in-house group activities, locations and times. All hotel and departmental policies and procedures. Access all functions of the computer system. Ensure that current information on rates, packages and promotions is available at the Front Desk. Inspect, plan and ensure that all materials and equipment are in complete readiness for service. Monitor the hotel front entrance and resolve any congested situations. Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently. Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines. Maintain a neat and presentable front desk area. Monitor guest mail and ensure that it is processed according to procedures. Monitor and ensure that express check-outs are processed through the system. Observe guest reactions and confer frequently with staff to ensure guest satisfaction. Assist guests with reports of lost/stolen articles, following hotel policy. Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations. Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures. Ensure security of guest rooms. Other duties as assigned Qualifications Education & experience High school diploma or equivalent Prior hospitality experience required Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. Previous experience with Windows, Office, and StayNTouch or similar property management system. Work conditions Must be able to stand on feet throughout the shift, with intermittent periods of walking Must be able to occasionally lift, carry, push & pull up to 50 lbs with assistance Must be able to perform simple grasping, fine manipulation, and repetitive hand & arm movements frequently, and squeezing & overhead reaching occasionally. Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat) Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat). Requirements Must be authorized to work in the United States Must be able to communicate effectively in English Must have strong computer skills Must have strong working knowledge of Microsoft Office programs Must be able to work well under pressure Must be able to accurately follow instructions, both verbally and written Must be highly detailed orientated Must be able to work in a fast paced environment Must have excellent listening skills Must possesses excellent communication skills Must be professional in appearance and demeanor Must always ensure a teamwork environment Ability to work a flexible schedule that may include evenings, weekends and holidays Must have the ability to deal effectively and interact well with the guests and associates Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner Must have a passion for creating an exceptional experience for all guests Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. Possess strong leadership, motivational, organizational and verbal communication skills.
    $13.5-15 hourly 60d+ ago
  • Night Auditor

    Carlisle Inn Walnut Creek 3.6company rating

    Walnut Creek, OH

    *Carlisle Inn Walnut Creek, Walnut Creek, OH *is a great place to start or develop your career in hospitality to learn skills you'll use for the rest of your life. If you enjoy sharing hospitality with others, we want you on our team! *Pay Rate: Compensation based on experience* Our Inns are quietly peaceful yet challenging at times because of the number of guests who plan their stays with us. Team members are like family and collaborate with each other to get the job done. Plus, team members learn hospitality skills they can use for the rest of their lives. No matter where you work in the Inn, you'll have the opportunity to provide our guests with an experience that celebrates the traditional foods, simple comforts and rural charm of the Midwestern Amish and Mennonite communities. *Pay Rate: Compensation based on experience* *Our team members enjoy:* * DHG Discounts - on meals/merchandise/lodging/shows for staff * Annual vacation bonus * Wooden Nickels * On-the-job training * Flexible schedules * Scholarship program *What you'll be doing* * Accept and safeguard Inn keys * Secure all exterior doors, regulate security cameras, and monitor internal activity * Register guests, handle reservations, issue room keys, prepare checkout reports, answer phone calls, etc. * Oversee appropriate Emergency Protocol per company policy * Prepare and send reports * Audit and balance revenue totals with revenue reports * Post room charges, outstanding charges and credit card summaries to ledger account *Skills you'll bring along* * Previous customer service experience preferred * Experience in conflict resolution * Excellent verbal and written communication skills * Proficient in math * Understand and carry out instructions * Phone/email etiquette *Job Type* * Full-time flexible schedule * Work rotating schedules including some evenings, weekends and holidays * Must be 18 years of age or older. * On-the-job training provided *Benefits** * Medical insurance and HSA * 401(k) plan with match * Wellness Program * Dental, Vision, Accident, Life, Critical Illness, Term Life Insurance available *Medical and supplemental insurances are available for employees who work at least 30 hours/week.
    $25k-29k yearly est. 5d ago
  • Night Auditor- Full Time

    Hyatt Place Legacy Village

    Lyndhurst, OH

    Concord Hospitality is seeking a dependable and service-oriented Night Auditor to provide excellent guest service during the late shift. You'll handle front desk operations, monitor hotel activity, and ensure smooth night-time business processes while maintaining a safe environment for guests and staff. This role requires independence, attention to detail, and a proactive approach. Key Responsibilities Process credit card transactions and daily revenue for all outlets (restaurant, events, lounge). Handle phone system, reservations, and guest inquiries. Perform check-in and check-out procedures. Verify, balance, and review hotel room availability and transactions. Prepare folios for departing guests. Maintain lobby appearance and assist with AM breakfast setup if needed. Monitor hotel safety and emergency procedures during the night shift. Qualifications Previous hotel front desk or hospitality experience preferred. Strong attention to detail and organizational skills. Dependable, responsible, and able to work independently. Professional and customer-service oriented. Benefits (Full-Time Associates Only) Competitive wages Medical, dental, and vision plans Life insurance and short/long-term disability options 401(k) program with company match Tuition assistance Discounted room rates at Concord-managed hotels Training, development, and career advancement opportunities Why Concord? Our culture is built on our five Cornerstones: Quality, Integrity, Community, Profitability, and Fun. We provide a supportive, inclusive, and rewarding workplace where associates are valued, trained, and given opportunities to grow. We are an equal opportunity employer and strongly support diversity and inclusion through our mission to be a “Great Place to Work for All.” We are Concord!
    $25k-31k yearly est. 23d ago

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