Hotel night auditor vs front desk agent

The differences between hotel night auditors and front desk agents can be seen in a few details. Each job has different responsibilities and duties. Additionally, a hotel night auditor has an average salary of $32,094, which is higher than the $31,008 average annual salary of a front desk agent.

The top three skills for a hotel night auditor include reservations, customer service and guest service. The most important skills for a front desk agent are reservations, team work, and guest service.

Hotel night auditor vs front desk agent overview

	Hotel Night Auditor	Front Desk Agent
Yearly salary	$32,094	$31,008
Hourly rate	$15.43	$14.91
Growth rate	-	-
Number of jobs	29,042	96,392
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 42%
Average age	37	37
Years of experience	-	-

Hotel night auditor vs front desk agent salary

Hotel night auditors and front desk agents have different pay scales, as shown below.

	Hotel Night Auditor	Front Desk Agent
Average salary	$32,094	$31,008
Salary range	Between $25,000 And $39,000	Between $25,000 And $37,000
Highest paying City	-	Seattle, WA
Highest paying state	-	Washington
Best paying company	-	Brookhaven National Laboratory
Best paying industry	-	Hospitality

Differences between hotel night auditor and front desk agent education

There are a few differences between a hotel night auditor and a front desk agent in terms of educational background:

	Hotel Night Auditor	Front Desk Agent
Most common degree	Bachelor's Degree, 46%	Bachelor's Degree, 42%
Most common major	Business	Business
Most common college	-	-

Hotel night auditor vs front desk agent demographics

Here are the differences between hotel night auditors' and front desk agents' demographics:

	Hotel Night Auditor	Front Desk Agent
Average age	37	37
Gender ratio	Male, 54.8% Female, 45.2%	Male, 31.2% Female, 68.8%
Race ratio	Black or African American, 10.0% Unknown, 7.1% Hispanic or Latino, 20.2% Asian, 9.4% White, 51.7% American Indian and Alaska Native, 1.6%	Black or African American, 9.7% Unknown, 6.8% Hispanic or Latino, 22.1% Asian, 9.9% White, 50.0% American Indian and Alaska Native, 1.5%
LGBT Percentage	13%	13%

Differences between hotel night auditor and front desk agent duties and responsibilities

Hotel night auditor example responsibilities.

Operate hotel switchboard, take calls and provide information and transfer calls and manage accurate accounting of all rooms.
Process & reconcile wholesaler reservations.
Check account information and charges with every reservations and finding solutions to any current reservations before night audit.
Receive outstanding weekly performance evaluations in the areas of job knowledge, dependability, resourcefulness and overall professionalism.
Operate PBX console and rout calls to appropriate personnel.
Construct and efficiently maintain daily confidential business reports for Marriott.

Front desk agent example responsibilities.

Train new associates to Hyatt standards and the most efficient way to accomplish the day's tasks.
Work as front desk, PBX, and make error free reservations for a full size hotel consisting of 123 rooms.
Welcome guests into the 2nd largest Hyatt in the world.
Receive recognition for dependability and a``can-do"attitude.
Inform members and guests of current sales and promotions while accounting for an accurate POS drawer
Coordinate request for dry cleaning pickup/drop off, pet walking, housekeeping, grocery, delivery, etc.

Hotel night auditor vs front desk agent skills

Common hotel night auditor skills

Reservations, 20%
Customer Service, 13%
Guest Service, 7%
Guest Satisfaction, 5%
Cash Handling, 4%
Audit Reports, 3%

Common front desk agent skills

Reservations, 23%
Team Work, 8%
Guest Service, 6%
Customer Service, 5%
Computer System, 4%
Guest Satisfaction, 4%