Hotel night auditor part time jobs - 30 jobs

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - NIGHT AUDITOR: Use your attention to detail and desire for routine to create memorable guest experiences! As a Night Auditor, you will work overnight (graveyard) hours to supervise the hotel and perform tasks to certify that all daily transactions are reconciled. Your contributions as a Night Auditor are essential to provide our guests a comfortable stay. A TYPICAL SHIFT: Review daily transactions and checklists for completion and accuracy. Ensure all guests are served promptly and courteously. Apply problem solving skills to resolve guest issues to their satisfaction. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Ensure emergency notification procedures are followed in the event of issues taking place overnight. Communicate effectively between all shifts and departments. REQUIREMENTS: Previous customer service experience with proven ability to thrive working the overnight shift is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work weekends and holidays. POTENTIAL CAREER PATH: Front Desk Supervisor - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

**Additional Information** **Job Number** 26006771 **Job Category** Finance & Accounting **Location** Courtyard by Marriott Cincinnati Blue Ash, 4625 Lake Forest Dr, Blue Ash, Ohio, United States, 45242 VIEW ON MAP (*************************************************************************************************************************************************************************** **Schedule** Part Time **Located Remotely?** N **Position Type** Non-Management **POSITION SUMMARY** Complete end-of-day activities including posting charges to accounts, running night audit backup, and roll the date. Process all payment types such as room charges, cash, checks, debit, or credit. Process adjustment vouchers, paid-outs, correction vouchers, and miscellaneous charges. Print contingency lists to have a record of all guests in case of emergency. Sell a room/accommodation to guests without reservations based on availability. Operate telephone switchboard station, process requests for wake-up calls, and advise guest of any messages. Complete the Room Rate Variance Report. Process all guest check-ins and assign room. Activate or reissue room keys using electronic key machine. Count bank at end of shift and secure bank. Balance and drop receipts according to Accounting specifications. Set up, stock, and maintain work areas, and inspect the cleanliness and presentation of all materials prior to use. Report accidents, injuries, and unsafe work conditions to manager. Follow all company policies and procedures; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information; protect company assets. Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. Speak with others using clear and professional language; answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Comply with quality assurance expectations and standards. Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling, and stooping. Stand, sit, or walk for an extended period of time or for an entire work shift. Perform other reasonable job duties as requested by Supervisors. PREFERRED QUALIFICATIONS Education: High school diploma or G.E.D. equivalent. Related Work Experience: Less than 1-year related work experience. Supervisory Experience: No supervisory experience. License or Certification: None _At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law._ At Courtyard, we're passionate about better serving the needs of travelers everywhere. It's what inspired us to create the first hotel designed specifically for business travelers, and it's why the Courtyard experience today empowers our guests, no matter the purpose of their trip. We're looking for achievers who are passionate about providing a guest experience that goes above and beyond, enjoy being part of a small yet ambitious team, and love learning how to always improve - all while having fun. In joining Courtyard, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.

What You'll Do Be available to work a flexible schedule, including weekends, holidays, and overnight hours, as needed. Work independently and serve as the main point of contact during overnight hours. Handle guest questions, issues, and special requests with care and creativity. Greet and check-in guests with style (and a complimentary cocktail!). Take drink and light food orders, prepare and serve them with flair. Adhere to payment, cash handling and credit policies/procedures. Complete nightly financial audits and reports with accuracy. Ensure safety, security and cleanliness of the hotel overnight. Take on other exciting duties, as assigned. About the Role At the Moxy, our front desk isn't just for check-ins - it's the beating heart of the guest experience. Are you the kind of person who can mix a cocktail and balance the books - without breaking a sweat? Moxy is looking for a high-energy, detail-savvy Night Auditor who doubles as a Bartender. You'll keep the vibe alive after hours, serve up drinks with style, and make sure our nightly reports are on point. If you're sharp, social and love working when others sleep, let's talk! What We're Looking For Full-time and Part-time positions may be available - will discuss further during your interview! At least 1 year of experience in restaurants, hospitality, or food & beverage You meet the minimum age requirement to serve alcohol in Ohio You're outgoing, organized, quick on your feet, and ready to hustle Able to read and follow safety and operational instructions Confident communicator (bonus if you're bilingual in English/Spanish) Comfortable with basic math and POS systems High school diploma or equivalent; college coursework is a plus ServSafe and/or alcohol service training like TIPS is a big bonus You know the coolest spots in Columbus and love sharing them

Job Title: Part-Time Night Auditor Reports To: Assistant General Manager FLSA Status: Non-Exempt Summary: The Night Auditor is responsible for checking guests into the hotel while reconciling the previous day's business. Essential Duties and Responsibilities: Processes guest check-in and check-out in a hospitable and friendly manner Provides good customer service Enforces and executes all cash handling, check, and credit policies in order to accurately balance transactions, charges and payments, and guest billing Delivers all guest messages, mail, and packages in a timely manner Maintains accurate guest and room status information by completing thorough reviews as assigned Operates front desk equipment including but not limited to: switchboard and PMS Maintains consistent communication especially with all departments Completes necessary shift paperwork and ensures accuracy on: shift checklist, log book, courtesy call back log, and all other forms or checklists assigned. Verifies credit cards for authorization using electronic acceptance methods Closes guest accounts at time of check out and assures satisfaction Researchs and attempts to resolve problem within established guidelines Completes the reservation process for both guest rooms and meeting rooms ensuring the correct rate from the Property Management System is provided Performs an average score of at least 5 on two test calls per calendar year Completes coaching calls as required Assists with cleaning up the lobby and setting up and monitoring the breakfast bar Processes all PMS reports to close and reconcile the previous day's business Submits the Drift Report to the corporate office Operates the laundry as directed Completes a minimum of 2 Internet sales leads per week instructed by the General Manager Performs all other duties as may be assigned Competencies: Customer Service - Manages difficult or emotional client and employee situations; Responds promptly to client and employee needs; Solicits client feedback to improve service; Responds to requests for service and assistance; Meet commitments. Safety - The employee is safety conscious about the work environment and equipment. The work area is free of debris to prevent trip and slip hazards. All products and equipment are stored in its proper location. All safety guards and other safety devices are in its proper location, are functional, and utilized effectively on a consistent basis. Standard operating procedures, safety work rules and good general manufacturing practices are followed on a daily basis. Communication: Ability to read, analyze, and interpret documents. Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community. Ability to interact clearly and effectively, in both written and oral communication, with supervisor, clients, staff, vendors, etc. Computer Skills: General computer knowledge including but not limited to: Excel, Word, Microsoft Outlook, Access database, Adobe, and Internet Explorer. Website training a plus. Problem Solving - Identifies and resolves problems in a timely manner; Develops alternative solutions; Uses reason even when dealing with emotional topics. Professionalism - Approaches others in a tactful manner; Reacts well under pressure. Time Management - Prioritizes work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Develops realistic action plans. Qualifications: Education and/or Experience: High School Diploma (or GED or High School Equivalence Certificate) preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job requires the employee to regularly talk or hear and frequently to stand; walk; use hands to finger, handle, or feel; and reach with hands and arms. The employee is occasionally required to sit, stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision, far vision, color vision, peripheral vision, depth perception, ability to adjust focus, climbing stairs, grasping, and pushing/pulling.

Title: Front Desk Clerk - Columbus, Ohio (Multiple Locations, All Shifts) Location: Columbus, OH - First, Second, and Third Shift | Part-Time & Full-Time About Us: Join a team of property management professionals at our senior apartment communities in Columbus, Ohio! National Church Residences is committed to advancing better living and care for seniors, and we are looking for Front Desk Clerks who share our vision. Why This Role Matters: Front Desk Clerks are the face of our communities, creating a welcoming environment for residents and visitors while supporting property operations. You will play a key role in resident satisfaction and community engagement. Key Responsibilities: Serve as the first point of contact for residents, visitors, and staff. Perform front desk duties in accordance with procedures and the front desk manual. Handle resident inquiries, complaints, and requests with professionalism and empathy. Communicate effectively, both orally and in writing, with residents and team members. Support team operations, including basic math and administrative tasks. Demonstrate understanding of low-income and homeless populations and their specific needs. Work collaboratively in a team environment while managing multiple priorities. Qualifications: High school diploma or equivalent. 1-2 years of front desk, receptionist, or customer service experience. Knowledge of crisis prevention, intervention, and conflict resolution techniques. Strong organizational skills, attention to detail, and ability to follow procedures. Excellent communication and interpersonal skills. What We Offer: Competitive pay and shift flexibility. Comprehensive medical, dental, vision, life, and AD&D insurance. Flexible Spending Accounts (FSA). Paid Time Off (PTO) and Paid Holidays. Retirement plan with 100% match up to 5% of pay. Tuition reimbursement. Employee discounts (tickets, retail, etc.). Short-Term & Long-Term Disability, Accident, Hospital Indemnity, and Critical Illness coverage. Wellbeing programs including EAP, tobacco cessation, weight loss, and more. Benefits may vary depending on Full-Time, Part-Time, or Contingent status. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

Join Our Team at the Candlewood Suites Carrollton! The Candlewood Suites Carrollton is seeking a Part-Time Overnight Hotel Front Desk Clerk, Overnight Hotel Front Desk Agent, or Overnight Hotel Guest Service Agent Anticipated Hours 11:00 p.m. until 7:00 a.m. About Us: Working at the Candlewood Suites Carrollton offers numerous benefits, including professional growth within the globally recognized IHG brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, discounted hotel stays, and a supportive, team-oriented work environment. Conveniently located between Akron-Canton Airport and Pittsburgh International Airport, our hotel is at the heart of it all. Just minutes from local landmarks like the Algonquin Mill and the McCook House Civil War Museum, we offer guests a comfortable and welcoming stay in the center of Carrollton's charm. As part of our team, you will play a vital role in creating memorable guest experiences within a supportive and collaborative environment. If you are ready to build your career in hospitality and make a meaningful impact, we would love to have you join us at Candlewood Suites Why This Role? Working as a Hotel Overnight Guest Service Agent, Overnight Hotel Front Desk Clerk, or Overnight Hotel Front Desk Agent at the Candlewood Suites Carrollton offers a rewarding opportunity to be part of a dynamic hospitality team. The Hotel Guest Service Agent, Hotel Front Desk Clerk, or Hotel Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills. What's In It for You? Comprehensive Benefits: Medical, Dental, and Vision Financial Perks: 401(k) with company match, SAME DAY PAY, and flexible spending accounts Time Off: Vacation, Personal Days, and Holiday Pay Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses Additional Support: Employee Assistance Program, jury duty leave, holidays, bereavement leave, and more Key Responsibilities for the Part-Time Hotel Overnight Guest Service Agent, Hotel Overnight Front Desk Clerk, or Hotel Overnight Front Office Agent include: Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience. Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations. Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies. Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly. Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction. Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS). Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience. Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity. What we are looking for in a Part-Time Hotel Overnight Guest Service Agent, Hotel Overnight Front Desk Clerk, or Hotel Front Overnight Office Agent include: Previous experience in customer-facing roles, such as in hospitality, retail, or food service Strong interpersonal skills and a focus on delivering exceptional service are essential. Familiarity with using computers and software systems, especially reservation or property management systems (PMS) Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly. Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset. Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job. Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus. A high school diploma or equivalent Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands. Applicants should have the flexibility to work weekends & holidays Why Commonwealth Hotels? Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. Explore Our Hotel: ************************************************************************ At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs. Join us in shaping the future of hospitality in Carrollton, Ohio! Apply today!

Job DescriptionBenefits: Company parties Free food & snacks Health insurance Opportunity for advancement Paid time off Training & development Now Hiring: Part-Time Office Staff We are seeking a dependable and professional Part-Time Office Assistant to join our team. This role is ideal for someone who enjoys working with customers, staying organized, and supporting daily office operations in a fast-paced service environment. Responsibilities: Learn all company service programs and confidently explain them to customers Provide excellent customer service via phone and email Schedule services and assist with daily logistics and routing Handle customer inquiries, concerns, and problem-solving situations professionally Perform general office duties including typing, emailing, and data entry Requirements: Strong customer service and communication skills Proven problem-solving abilities Experience with scheduling and logistics (required) Proficient in typing, email, and basic computer systems Ability to learn service programs and explain them clearly Reliable, organized, and detail-oriented Position Details: Part-time position Office-based Training provided on company programs and systems If youre organized, customer-focused, and ready to be a key part of a growing service team, wed love to hear from you.

available at Comfort Suites Brunswick. Are you a night owl looking for an exciting opportunity to join a dynamic team? Comfort Suites Brunswick is currently seeking for a dedicated individual to join us! Position: Night Shift Team Member Location: 1464 Town Center Blvd Brunswick ohio Hours: 11pm - 7am Part time/full time Responsibilities: ~Greet guests upon arrival with a warm smile and friendly demeanor ~Assist guests with check in and check out procedures ~Respond promptly to guest inquiries and requests ~Maintain cleanliness and organization of the lobby and common areas ~Ensure security protocols are followed throughout the night ~Handle any guest concerns or emergencies with professionalism and efficiency ~Collaborate with other team members to ensure seamless operations during the night shift Requirements: ~Excellent customer skills ~Ability to remain calm and composed under pressure ~strong communication and interpersonal skills ~Attention to detail and ability to multitask ~Previous experience in hospitality or customer service is preferred but not required Perks: Competitive hourly wage ~Opportunities for growth within the Company ~Discounted rates for stays at Choice Hotels for you and your family ~Friendly and supportive work environment If you are a reliable and motivated individual who thrives in a fast paced environment, we want to hear from you! Apply today by submitting your resume and a brief cover letter detailing why you would be a great fit for our team. We look forward to welcoming you to the Comfort Suites. Job Type: Part-time Expected hours: 16 t hours per week

The Holiday Inn Express Obetz is searching for Front Desk Associates as we ramp up towards the busy tourist season. We are searching for people to work the 7:00am-3:00pm, 3:00pm to 11:00pm and 11:00pm to 7:00am. Full and part time opportunities are available. This position is eligible for Health Insurance, Vacation, Employee Discounted Hotel Rooms, and Sign on Bonus. Required Tasks: According to Hotel Standards: *Guest Check-in & Check-out *PMS Operations *Cash Handling & Credit Card Transactions *Switchboard Operation and Telephone Etiquette *Front Office Emergency/Security Procedures *Reservations-Guest Rooms and Meeting Rooms *Assist with Administrative Duties as assigned by Management *Keep Front Desk Area & Lobby Neat & Tidy and Clean Daily *Set up Breakfast Bar or Refill/Monitor Cleanliness of Bar & Tables *Minor Decision Making *Take Group Reservations & Set up Group Blocks *Sales of Guest Rooms with New Arrivals and Phone Inquiries *Follow All Policies & Procedures as Outlined in the Employee Handbook *Must be Neat, Clean & Well-Groomed in Proper, Clean Uniform with Name-tag *Operate Laundry as Directed *Maintain a Professional Attitude to all Guests, Associates & Vendors Required Skills: *Fluent Verbal & Written Communication in Proper English (Spanish, if possible) *Basic Math *Hand Writing *Computer Skills/Keyboard/Typing Skills *Operate a 10 Key Calculator *Hospitable, Civil Contact with the Public *Ability to Work Independently, with Little to no Supervision *Ability to Complete Multiple Tasks Simultaneously *Night Audit/Basic Accounting Skills/Training Physical Requirements: *Neck: Bending & Twisting *Arms: Reaching, Bending, Light Carrying, Pushing, Pulling *Hands: Finger Dexterity, Grasping *Trunk: Bending & Twisting *Legs: Normal Balance, Crouching or Kneeling *Feet: Standing For Long Periods, Walking, Climbing Stairs *Auditory: Ability to Read & Comprehend Emergency & Security Information Including Labels & Directions; Ability to Communicate in Emergency Situations & to Supervisor in English. *Hearing: Ability to Hear Emergency Alarms, Telephone & Conversation Vision: Legal Normal Vision with or without Accommodation Transportation to and from the Hotel is the responsibility of the employee!! I have read and understand the job description as indicated and understand any task that keeps the hotel running is part of any job description. This description may be altered from time to time by the Hotel! Job Posted by ApplicantPro

Job Description Looking for a part time position and to be a part of a dedicated team? We are currently seeking a qualified, highly motivated customer Service professional to fill immediate available position. The successful candidate will have great communication skills, a professional and relaxed demeanor, and a strong ability to multi-task. This position works the hours of 11:00pm to 7:00am. Job Responsibilities Greet and welcome customers Answer customer questions in person and on phone Make and cancel reservation for guests Check In/Check Out hotel guests Screen and direct incoming calls and emails Record and relay messages Run reports and complete spreadsheets Close the day and start the new day ensuring all reports are accurate Preform Night Audit and daily back up File paperwork Maintain inventory and restock supplies for guest amenities and The Market Breakfast Set-Up Maintain a clean reception area Job Qualifications Strong communication skills Good verbal communication and interpersonal skills Computer knowledge Attention to detail Professional appearance and demeanor Adaptability Ability to multi-task Be a Team player Candidates must be flexible and willing to work weekends and holidays.

←Back to all jobs at RAINMAKER TEAM LLC Night Audit / Front Desk - Part Time Introduction: We are seeking a reliable and detail-oriented Night Auditor to join our team at our hotel. The Night Auditor will be responsible for managing the front desk during the overnight shift, handling guest check-ins and check-outs, and completing daily financial and operational tasks to ensure the smooth operation of the hotel. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment. Responsibilities: Manage the front desk during the overnight shift, including handling guest check-ins and check-outs Answer phone calls and respond to online inquiries in a timely and professional manner Handle guest requests, such as booking tours or making restaurant reservations Assist with check-in and check-out processes, including handling payments and issuing keys Complete daily financial and operational tasks, such as reconciling the guest ledger and completing shift reports Monitor and maintain inventory of supplies and equipment Perform light cleaning duties, such as wiping down counters and restocking supplies Other duties as assigned Qualifications: Previous experience as a night auditor or in a customer service role is preferred Strong communication and interpersonal skills Ability to multitask and handle a high-volume workload Proficiency with computer systems and software, such as Microsoft Office and reservation management systems Excellent attention to detail and problem-solving skills Flexibility to work overnight shifts, including weekends and holidays Perks: Competitive salary Employee discounts on hotel rooms and amenities Opportunities for advancement within the company Professional development opportunities Positive and supportive work environment Please visit our careers page to see more job opportunities.

Job DescriptionDescription: The Hotel Front Desk Associate is responsible for accommodating guests of the Warehouse Hotel in a welcoming manner while always upholding a professional demeanor. Demonstrate good teamwork, working alongside of other front desk associates. This position reports to the Front Desk Supervisor and Front Office Manager. This position will primarily work 2nd shift from 3pm-11pm. Weekend availability is a requirement for this position. Benefits Working at the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest focused team members that make kindness contagious and help others succeed. As a Part-Time team member of the Nook, you will enjoy: Free individual membership to our massive 65,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes. (Upgrade to family membership at 50% off the total price). 1.5x your hourly rate of pay for holiday hours worked 35% discount on food and beverage purchases, including our upscale restaurant, Forklift and Palate 35% off all Nook apparel Discounts on birthday parties, personal training, event space rental, and more! Discounts at participating local restaurants and businesses Essential Job Functions Greet, register, and assign rooms to guests Issue room keys Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor. Answer inquiries pertaining to hotel services, registration of guests, recreational facilities in complex and around the complex, shopping, dining, entertainment, and travel directions Keep records of room availability and guest accounts Compute bills, collect payments, and make change for guests Make and confirm reservations Post charges (such as room, food, telephone) to ledger Make restaurant, transportation, or entertainment reservations, as well as arrange for tours Sell a variety of seasonal tickets Assist in delivery of luggage, fruit baskets, flowers, etc. to Guest Rooms Answer, screen, and route outside calls Supply information to callers and record messages Perform clerical duties such as typing, group arrival preparations, proofreading, and mailing brochures and information to guests Report tasks to maintenance, housekeeping, common area, and management using multiple communication processes Record and set up all wake-up calls Record lost and found items into Visual One and coordinate with housekeeping the mailing of all articles to Guests All other duties assigned Requirements: Basic Qualifications 18 years of age or older High School Diploma or equivalent Dependable transportation to and from work Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary Availability to work a flexible schedule that can include evenings, weekends, and/or holidays as needed Integrity to safeguard confidential information Authorized to work in the United States Preferred Qualifications Previous experience in a guest-focused environment Highly dependable with a history of consistent attendance and punctuality Guest-focused/service-oriented; ability to see big picture and impact on company. Supports Company mission as serves as an advocate for its products and services Self-starting and motivated with the ability to work independently and take initiative Ability to multi-task and balance multiple projects/duties at once Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale Trustworthy and honest; takes accountability when appropriate Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality Ability to remain calm in tense or stressful situations. Experience communicating with individuals of diverse demographics Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, fractions, and decimals Bilingual in English and Spanish is a plus Working Conditions Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned. Lifting requirements: The team member will be required to lift, push, pull, lower and/or move up to 25 lbs occasionally. Noise Level: The noise level in this environment is typically moderate.

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

The Front Desk Agent is the first point of contact for guests and clients entering the establishment. They are responsible for providing excellent customer service, managing administrative tasks, and ensuring a smooth and welcoming experience for all visitors. What You'll be doing Greeting and Check-In: Welcome guests, clients, or customers in a friendly and professional manner. Assist with the check-in process, verify reservations, and provide necessary information about the facility's services, amenities, and policies. Check-Out and Payment Processing: Handle check-out procedures, process payments, and issue invoices or receipts as needed. Ensure accuracy in billing and resolve any payment-related queries. Phone and Email Communication: Answer incoming phone calls, direct calls to the appropriate department or person, and provide information or assistance as required. Respond to emails and inquiries promptly and professionally. Reservation Management: Manage room or service reservations, cancellations, and modifications. Ensure accurate data entry and maintain an up-to-date reservation system. Guest Services: Assist guests with requests such as room changes, additional amenities, directions, and local recommendations. Address and resolve guest complaints or concerns in a timely and courteous manner. Administrative Tasks: Perform various administrative duties, including managing mail and packages, maintaining the visitor log, organizing files, and ensuring the front desk area is organized and presentable. Security and Access Control: Monitor access to the premises, issue visitor badges or passes, and ensure security protocols are followed. Collaborate with security personnel when necessary. Cash Handling: Handle cash transactions accurately and securely. Maintain an organized cash drawer and reconcile transactions at the end of each shift. Multi-Tasking: Manage multiple tasks simultaneously, including attending to guests, answering phone calls, handling inquiries, and completing administrative tasks. Collaboration: Work closely with other departments such as housekeeping, maintenance, and management to ensure smooth operations and guest satisfaction. Emergency Response: Follow established procedures for emergency situations, such as fire alarms or medical emergencies. Provide assistance to guests and staff as needed. Skills and Abilities: High school education or equivalent experience. Strong guest service orientation, basic accounting skills, and familiarity with hospitality industry practices preferred. Ability to remain calm and professional under pressure. Proficiency in operating a computer, calculator, phone and other office equipment. Excellent communication skills, both written and verbal, with good organizational and efficient time management skills. Working Conditions & Physical Effort: Physical work is a primary part of many of our hotel and resort jobs. Physical requirements include extended standing and walking, climbing, bending, reaching, pulling, pushing, kneeling, and lifting to 50 lbs. Some work is performed in an interior hotel environment with equipment and machines. Benefits: Benefits for Full Time employees may include: Health, Dental and Vision Insurances Disability Insurances Supplemental Life Insurances Identity Theft Protection Flexible Spending Accounts 401(k) Retirement Plan Paid Time Off, Vacation and Holidays Employee Assistance Program AMAZING HOTEL DISCOUNTS to any property in the TPG portfolio and MUCH MORE! *Benefits vary by location* Part-Time Benefits Also Available! EEO/VET/DISABLED

Part time 24 hours a week The Front Desk Clerk plays a critical role in ensuring the safety, security, and smooth daily operations of supportive housing communities. This position serves as the first point of contact for residents, guests, and staff, maintaining a professional, welcoming, and secure environment while adhering to National Church Residences (NCR) policies and procedures. Key ResponsibilitiesFront Desk & Building Operations Monitor and control traffic through the lobby, ensuring all guests properly check in and out, present valid identification, and comply with building rules. Remain alert and attentive at all times; accurately document all activities and incidents during assigned shifts. Follow all procedures outlined in the Front Desk Manual. Conduct routine inspections of common areas to ensure safety and cleanliness. Maintain a neat, clean, and professional lobby environment (business casual attire required). Sort and distribute resident mail in a timely manner. Accept and accurately account for rental payments. Safety & Compliance Identify, report, and document hazardous conditions or emergency situations; follow all safety protocols and notify management as required. Submit maintenance work orders through the maintenance system and immediately report emergency maintenance issues. Maintain professional boundaries with residents and staff at all times; personal involvement of any kind is strictly prohibited and may result in immediate termination. Communication & Customer Service Answer phones within 1-3 rings using approved greeting standards. Take accurate phone messages for staff, including caller name, message, date, time, and initials. Greet and buzz in residents, visitors, and staff promptly (within 1-3 seconds). Communicate clearly, respectfully, and professionally with residents, staff, and visitors at all times. Scheduling & Attendance Report to work on time; this role allows no more than a 5-minute grace period. Secure coverage for vacation or sick time by coordinating with other desk staff and remain responsible for shift coverage until relief arrives. Notify the Assistant Manager at least four (4) hours prior to a scheduled shift if unable to report to work. Attend all required meetings and court appearances as scheduled. Submit Time Away From Work requests at least two (2) weeks in advance, subject to supervisor approval. This position requires flexibility to work at multiple buildings and locations; reliable transportation is required. Employees may not work more than two consecutive shifts within a 24-hour period. Position requires working a standard eight (8) hour shift with access to kitchen and restroom facilities. Additional Duties The duties listed above reflect the general scope of the role. Additional responsibilities may be assigned by management as operational needs require. Required Knowledge, Skills, and Abilities Commitment to the mission, values, and philosophy of National Church Residences and the Supportive Housing Division. Strong customer service skills with the ability to multitask and maintain attention to detail. Effective verbal and written communication skills. Basic math and analytical abilities. Strong organizational and time-management skills. Ability to mediate conflict and de-escalate challenging situations. Demonstrated ability to maintain clear, professional boundaries. Ability to work collaboratively in a team environment. Professional demeanor and appearance. Understanding of low-income and homeless populations and their unique needs. Knowledge of crisis prevention, intervention, and resolution techniques. Minimum Qualifications High School Diploma or GED required Minimum of one (1) year of recent work experience Customer Service Standards Answer phones within 1-3 rings using approved greeting. Accurately document and relay staff-only phone messages. Promptly admit residents, visitors, and staff. Distribute mail within 20-45 minutes of receipt. Use courteous language in all interactions, including “please,” “thank you,” and offering assistance when appropriate. In return, National Church Residences offers an excellent total reward package that includes: Medical & Rx (both PPO & HDHP w/HSA) - including coverage for Fertility Dental, Vision, Life, AD&D, Accident, Hospital Indemnity, Critical Illness & Pet Telehealth (Airvert) Flexible Spending accounts for health, dependent care, transportation and parking Parental Leave for 4-weeks @ 100% pay Short & Long-term Disability coverage - 100% company-paid Paid Time Off (PTO) and Paid Holidays Reimbursement for Tuition expenses Employee Discounts including Tickets, Retail, etc. Well-being Programs including EAP, Tobacco Cessation, Weight-loss, Women's Reproductive support, and more 401(a) & 403(b) Retirement plans with an automatic 3% company contribution plus another 3% matching contribution *Programs may vary depending on Full Time, Part Time or Contingent status Want to know more? We can't wait to tell you! Apply today! All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and/or any other characteristics protected by applicable law.

Join Our Team at the Candlewood Suites St. Clairsville, Ohio! The Candlewood Suites St. Clairsville, Ohio, is seeking a Part-Time Night Auditor, Overnight Hotel Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Office Agent. About Us: Working at the Candlewood Suites St. Clairsville, Ohio, offers numerous benefits, including professional growth within the globally recognized IHG brand, access to comprehensive training, and career development opportunities. Associates enjoy competitive wages, benefits like health insurance and discounted hotel stays, and a supportive, team-oriented work environment. We are proud to build a friendly and supportive work environment at our Candlewood Suites Saint Clairsville hotel, where having fun and getting the job go hand in hand. Our commitment to excellence has been recognized with a 4th quarter win for Excellence in Guest Service. Conveniently located just off I-70 in the quaint city of St. Clairsville, OH just west of Wheeling, WV our hotel is perfectly situated for both corporate and leisure travelers. If you are looking to be part of our team, we would love to welcome you. Why This Role? Working as a Part-time Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Desk Agent at the Candlewood Suites St. Clairsville offers a rewarding opportunity to be part of a dynamic hospitality team. The Part-Time Hotel Night Auditor, Overnight Guest Service Agent, Overnight Front Desk Clerk, or Overnight Front Desk Agent allows you to be at the forefront of delivering exceptional service, ensuring guests have a seamless and enjoyable experience from check-in to check-out. With the hotel's convenient location near the airport, you will interact with a diverse range of travelers, from business professionals to vacationing families, providing a chance to build strong communication and problem-solving skills. What's In It for You? Exclusive Discounts: Hotel, food, and beverage savings for personal travel Professional Growth: Online training courses and Commonwealth University Additional Support: Employee Assistance Program, jury duty leave, holidays, bereavement leave, and more Key Responsibilities for the Part-Time Night Auditor, Overnight Hotel Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Office Agent include: Guest Check-In and Check-Out: Assisting guests with the check-in and check-out process efficiently, ensuring a smooth and welcoming experience. Reservations Management: Handling room reservations, cancellations, and modifications accurately while maintaining up-to-date records. Customer Service: Responding promptly and professionally to guest inquiries, complaints, and special requests, aiming to exceed guest expectations. Payment Processing: Handling payment transactions, including room charges, deposits, and refunds, while ensuring accuracy and compliance with hotel policies. Communication Hub: Coordinating with other hotel departments, such as housekeeping and maintenance, to address guest needs and resolve issues promptly. Providing Information: Offering information about hotel services, amenities, local attractions, and transportation options to assist guests with their plans. Problem-Solving: Resolving guest concerns or complaints effectively, escalating issues when necessary to maintain satisfaction. Maintaining Records: Keeping accurate and organized records of guest stays, payments, and interactions in the hotel's property management system (PMS). Promoting Hotel Services: Upselling rooms and promoting hotel amenities, such as dining options or event spaces, to enhance the guest experience. Ensuring Security: Following safety and security protocols to safeguard guests, staff, and property, including verifying guest identification and monitoring for suspicious activity. What We are Looking for in a Part-Time Night Auditor, Overnight Hotel Guest Service Agent, Overnight Front Desk Clerk or Overnight Front Office Agent include: Previous experience in customer-facing roles, such as in hospitality, retail Strong interpersonal skills and a focus on delivering exceptional service are essential. Familiarity with using computers and software systems, especially reservation or property management systems (PMS) Strong verbal and written communication skills are necessary for interacting with guests and team members professionally and clearly. Experience handling guest complaints or resolving conflicts in a calm and effective manner is an asset. Previous roles that required managing multiple tasks, such as answering phones, handling reservations, and assisting guests simultaneously, prepare candidates for the demands of the job. Familiarity with front desk operations, check-in/check-out procedures, or reservation systems is a plus. A high school diploma or equivalent Experience in jobs with irregular hours, such as evening, weekend, or holiday shifts, helps demonstrate adaptability to the hospitality industry's demands. Applicants should have the flexibility to work weekends & holidays Why Commonwealth Hotels? Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world-class culture where great people deliver extraordinary results. Explore Our Hotel: **************************************************************************** At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merits, and business needs. Join us in shaping the future of hospitality in St. Clairsville, Ohio! Apply today!

Job description available at Comfort Suites, Wooster. Are you a night owl looking for an exciting opportunity to join a dynamic team? Comfort Suites, Wooster is currently seeking for a dedicated individual to join us for weekend night shifts. Position: Weekend Night Shift Team Member Location: Comfort Suites, Wooster Ohio Hours: Friday and Saturday nights - 11pm - 7am Responsibilities: ~Greet guests upon arrival with a warm smile and friendly demeanor ~Assist guests with check in and check out procedures ~Respond promptly to guest inquiries and requests ~Maintain cleanliness and organization of the lobby and common areas ~Ensure security protocols are followed throughout the night ~Handle any guest concerns or emergencies with professionalism and efficiency ~Collaborate with other team members to ensure seamless operations during the night shift Requirements: ~Excellent customer skills ~Ability to remain calm and composed under pressure ~strong communication and interpersonal skills ~Attention to detail and ability to multitask ~Previous experience in hospitality or customer service is preferred but not required Perks: Competitive hourly wage ~Opportunities for growth within the Company ~Discounted rates for stays at Choice Hotels for you and your family ~Friendly and supportive work environment If you are a reliable and motivated individual who thrives in a fast paced environment, we want to hear from you! Apply today by submitting your resume and a brief cover letter detailing why you would be a great fit for our team. We look forward to welcoming you to the Sleep Inn team! Job Type: Part-time Pay: $12.00 per hour Expected hours: 16 per week

Our Story : If you are looking for a career where you feel supported, then apply now! InnVentures has a reputation for offering a compassionate, caring and fun workplace. Our culture is sustained by service-oriented employees who care about each other, our guests and the communities where we live. We currently manage 40+ Marriott, Hilton, Hyatt and IHG brand hotels in 10 states. We only have 3 rules at InnVentures. (We can teach you the rest!) Rule #1 - Do everything you can for the customer! Rule #2 - Bring a good attitude to work with you every day and take pride in your work! Rule #3 - Have FUN! WHY WORK AT ONE OF OUR HOTELS? Fun, team-oriented environment Full-time and part-time positions available to meet your needs Great opportunities for growth Community Involvement Discounted hotel stays Recognition and awards Paid time off BENEFITS: We offer eligible employees a number of benefits to enhance their health and well-being: Group insurance, including medical, dental, vision and company-paid life insurance Paid time off including up to 40 hours vacation days, sick/ wellness leave and 7 holidays Company-matched 401(k) plan Voluntary benefits including short term disability, long term disability, accident, life, critical illness and Flexible Spending Account Life enrichment benefits including hotel benefits, employee assistance program, leadership development program and more! Get paid daily with our Daily Pay Program! JOB OVERVIEW - FRONT DESK AGENT Apply your outgoing personality and ability to connect with others to create memorable guest experiences! As a Front Desk Agent, you will be the first impression for our guests upon arrival and throughout their stay you will build lasting impressions and gain loyal guests by handling all questions, requests and complaints promptly and courteously. A TYPICAL DAY: Ensure that all guests receive a friendly, efficient and error-free check-in and check-out experience. Handle continuous requests in a fast paced environment by coordinating with other departments to ensure all guest requests are met. Answer questions regarding the local area and facilities and be able to give proper directions and resources to positively influence each guest's stay. Demonstrate proper phone etiquette including transferring calls, taking messages and making reservations. Follow proper cash handling procedures and be able to post and reconcile charges applied to guest receipts. Support the goals of the hotel through teamwork and collaboration with all departments. REQUIREMENTS: Previous customer service experience where you have been guest facing in a fast-paced environment is ideal. To be successful in this role, you need strong verbal and written communication skills. You must be able to read, write, type and use basic technology. This job requires you to stand for an entire shift and you also must be able to lift at least 25 pounds. Applicants must be available to work evenings, weekends and holidays. POTENTIAL CAREER PATH: Front Office Supervisor or Sales Coordinator - Front Office Manager or Administrative Assistant InnVentures IVI L.P. is an Equal Opportunity Employer and maintains the policy of recruiting and retaining the best-qualified personnel who demonstrate the ability to perform competently and work well with others. It is the policy of InnVentures to provide equal employment opportunity regardless of race (including traits historically or culturally associated with race, such as hair texture and protective hairstyles), religion (including religious dress and religious grooming), color, age (40 and over), genetic information, disability (mental and physical), medical condition (as defined under state law), national origin (including language use restrictions and possession of a driver's license issued under section 12801.9 of the California Vehicle Code), ancestry, sex (including gender, gender identity, gender expression), sexual orientation, marital status, familial status, parental status, domestic partner status, citizenship status, pregnancy (including perceived pregnancy, childbirth, lactation, or pregnancy-related conditions), military caregiver status, military status, veteran status, or any other status protected by federal, state, or local law. This policy of nondiscrimination is applied to all aspects of the employment relationship. The Company complies with the Americans with Disabilities Act (ADA) and applicable state and local laws in ensuring equal opportunity and employment for qualified persons with disabilities. We also consider qualified applicants with criminal histories, consistent with legal requirements.

available at Comfort Suites, Wooster. Are you a night owl looking for an exciting opportunity to join a dynamic team? Comfort Suites, Wooster is currently seeking for a dedicated individual to join us for weekend night shifts. Position: Weekend Night Shift Team Member Location: Comfort Suites, Wooster Ohio Hours: Friday and Saturday nights - 11pm - 7am Responsibilities: ~Greet guests upon arrival with a warm smile and friendly demeanor ~Assist guests with check in and check out procedures ~Respond promptly to guest inquiries and requests ~Maintain cleanliness and organization of the lobby and common areas ~Ensure security protocols are followed throughout the night ~Handle any guest concerns or emergencies with professionalism and efficiency ~Collaborate with other team members to ensure seamless operations during the night shift Requirements: ~Excellent customer skills ~Ability to remain calm and composed under pressure ~strong communication and interpersonal skills ~Attention to detail and ability to multitask ~Previous experience in hospitality or customer service is preferred but not required Perks: Competitive hourly wage ~Opportunities for growth within the Company ~Discounted rates for stays at Choice Hotels for you and your family ~Friendly and supportive work environment If you are a reliable and motivated individual who thrives in a fast paced environment, we want to hear from you! Apply today by submitting your resume and a brief cover letter detailing why you would be a great fit for our team. We look forward to welcoming you to the Sleep Inn team! Job Type: Part-time Pay: $12.00 per hour Expected hours: 16 per week