How to hire an implementation manager

How to hire an implementation manager, step by step

Here's a step-by-step implementation manager hiring guide:

• Step 1: Identify your hiring needs
• Step 2: Create an ideal candidate profile
• Step 3: Make a budget
• Step 4: Write an implementation manager job description
• Step 5: Post your job
• Step 6: Interview candidates
• Step 7: Send a job offer and onboard your new implementation manager
• Step 8: Go through the hiring process checklist

What does an implementation manager do?

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1. Identify your hiring needs

   Before you start hiring an implementation manager, identify what type of worker you actually need. Certain positions might call for a full-time employee, while others can be done by a part-time worker or contractor.

   Determine employee vs contractor status

   Is the person you're thinking of hiring a US citizen or green card holder?

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   Hiring the perfect implementation manager also involves considering the ideal background you'd like them to have. Depending on what industry or field they have experience in, they'll bring different skills to the job. It's also important to consider what levels of seniority and education the job requires and what kind of salary such a candidate would likely demand.

   Here's a comparison of implementation manager salaries for various roles:

   Type of Implementation Manager	Description	Hourly rate
   Implementation Manager	Computer and information systems managers, often called information technology (IT) managers or IT project managers, plan, coordinate, and direct computer-related activities in an organization. They help determine the information technology goals of an organization and are responsible for implementing computer systems to meet those goals.	$30-60
   Manager, Program Management	A program management manager is a professional who guides project managers and oversees and coordinates an organization's projects, products, and other strategic initiatives. The day-to-day responsibilities of a program manager include planning the overall program, managing the program's budget and the main program documents, and defining the program governance... Show more	$39-74
   Information Technology Director	An information technology (IT) Director is a professional responsible for the management, strategy, and execution of an organization's IT infrastructure. He/She supervises a team of workers while working with the organization's management and external vendors and advisors... Show more	$46-94

   Show more

2. Create an ideal candidate profile

   Common skills:

   • Project Management
   • Account Management
   • Client Relationships
   • Client Expectations
   • Client Facing
   • Customer Service
   • Enterprise Resource Planning
   • Business Development
   • ERP
   • Customer Satisfaction
   • Project Scope
   • Java
   • Post Sales
   • Management System

   Check all skills

   Responsibilities:

   • Lead the strategic project planning efforts and the technology architecture design initiatives.
   • Document each client's processes for artifacts and manage through project closure via SharePoint.
   • Create and manage detailed project plans for all phases of SDLC to ensure successful deployments.
   • Lead a group of 10 Java engineers and 12 web developers in creating web-base online banking applications.
   • Manage one internal ERP specialist, who maintains and modifies the ERP system and provides specialist technical support.
   • Manage state-by-state projects from planning/scheduling, architecture, development, Nessus scan vulnerabilities, QA, UAT, to deployment.

   More implementation manager duties

3. Make a budget

   Including a salary range in your implementation manager job description is a great way to entice the best and brightest candidates. An implementation manager salary can vary based on several factors:

   • Location. For example, implementation managers' average salary in montana is 43% less than in california.
   • Seniority. Entry-level implementation managers earn 49% less than senior-level implementation managers.
   • Certifications. An implementation manager with a few certifications under their belt will likely demand a higher salary.
   • Company. Working for a prestigious company or an exciting start-up can make a huge difference in an implementation manager's salary.

   Average implementation manager salary

   $90,790yearly

   $43.65 hourly rate

   ---

   Entry-level implementation manager salary

   $64,000 yearly salary

   Updated December 14, 2025

   Average implementation manager salary by state

   Rank	State	Avg. salary	Hourly rate
   1	California	$116,756	$56
   2	Massachusetts	$102,987	$50
   3	Pennsylvania	$102,182	$49
   4	New York	$99,531	$48
   5	Texas	$99,177	$48
   6	Illinois	$98,920	$48
   7	Virginia	$98,063	$47
   8	New Jersey	$97,179	$47
   9	North Carolina	$93,617	$45
   10	Ohio	$92,922	$45
   11	District of Columbia	$91,308	$44
   12	Nevada	$91,188	$44
   13	Michigan	$90,179	$43
   14	Connecticut	$89,359	$43
   15	Oregon	$88,491	$43
   16	Indiana	$88,158	$42
   17	Georgia	$88,035	$42
   18	Florida	$87,666	$42
   19	Washington	$87,534	$42
   20	Wisconsin	$85,637	$41

   Average implementation manager salary by company

   Company

   Rank	Company	Average salary	Hourly rate	Job openings
   1	Levi Strauss & Co.	$140,159	$67.38
   2	Meta	$137,800	$66.25	290
   3	Google	$128,586	$61.82	165
   4	Cloudflare	$128,224	$61.65	3
   5	Bloomberg	$127,950	$61.51	10
   6	Citi	$121,876	$58.59	5
   7	Silicon Valley Bank	$120,661	$58.01
   8	Microsoft	$118,963	$57.19	130
   9	Five9	$116,671	$56.09	2
   10	Arcadia.io	$114,479	$55.04
   11	Descartes Systems Group	$114,273	$54.94
   12	SS&C Technologies	$114,204	$54.91	11
   13	Symplicity	$114,047	$54.83
   14	Thomson Reuters	$113,743	$54.68	9
   15	JPMorgan Chase & Co.	$113,338	$54.49	127
   16	Personify, Inc.	$112,931	$54.29
   17	ZeOmega	$111,873	$53.79
   18	APEX Analytix	$111,471	$53.59
   19	HSBC Bank	$111,200	$53.46	3
   20	Software AG	$110,537	$53.14

4. Writing an implementation manager job description

   An implementation manager job description should include a summary of the role, required skills, and a list of responsibilities. It's also good to include a salary range and the first name of the hiring manager. To help get you started, here's an example of an implementation manager job description:

   Implementation manager job description example

   Role Summary/Purpose:
   As a Manager, Credit Infrastructure team, you will have the opportunity to work on major business initiatives that contribute to SYF's growth and productivity objectives. In this role, you will have the responsibility of managing multiple strategy implementation assignments supporting the any one or multiple Credit Life Cycle(Acquisition, Account Management, Transaction Fraud, Collections & Recoveries) function & will work directly with the business, IT and strategy teams. As a Manager, you are required to be proficient in handing projects and engaging with stakeholders independently.
   
   Essential Responsibilities
   Undertake ownership of strategy implementation and validation, code changes to implementation platform(s) for CreditManage projects independently to ensure successful implementation of strategies, tools and processes Work on several different projects simultaneously, of varying complexity and length.Support operational credit team in response to internal and external audit requests. Undertake ownership of the CTC process and able to support audit teams.Able to design automations around various processes Assurance of six sigma rigor in strategy development, implementation, and monitoring.Should have adequate experience in project management and change delivery.Proactively manage efforts to maintain stakeholder satisfaction, and quantify project benefits delivered Develop and support Best-in-class analytic solutions.Strong understanding of agile framework.
   
   Qualifications/Requirements
   Bachelor's degree in B.Tech, Science or any Engineering background Minimum 7+ years of relevant experience in consumer/commercial credit card & lending management business Strong Technical abilities and hands on experience with strategy implementation platforms viz. Power Curve, Strategy Design Studio, FICO DMP, Open L, Advance DefenseHands-on Experience using SAS, SQL, Python & Unix, Mainframe, VBA, ExcelDemonstrated project management experience with extreme attention to detail, report accuracy, data integrity, and team focus.Strong interpersonal and communication skills, including the ability to work effectively with a wide range of end users.Ability to communicate technical information effectively, both written and verbal.For Internal Applicants: Understand the criteria or mandatory skills required for the role, before applying.Inform your Manager or HRM before applying for any role on Workday.Ensure that your Professional Profile is updated (fields such as Education, Prior experience, Other skills) and it is mandatory to upload your updated resume (Word or PDF format) Must not be any corrective action plan (First Formal/Final Formal, PIP) Employees who have completed 18 months in the organization and 12 months in current role and level are only eligible.Level 8+ employees can apply
   
   Desired Characteristics
   Advance SAS/SQL, COBOL, JCL, Java, C, C++ programming capability/proficiency.Exposure to Big Data technologies
   
   Grade/Level: 09
   
   Job Family Group:
   Risk Management

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5. Post your job

   There are various strategies that you can use to find the right implementation manager for your business:

   • Consider promoting from within or recruiting from your existing workforce.
   • Ask for referrals from friends, family members, and current employees.
   • Attend job fairs at local colleges to find candidates who meet your education requirements.
   • Use social media platforms like LinkedIn, Facebook, and Twitter to reach potential job candidates.

   Post your job online:

   • Post your implementation manager job on Zippia to find and recruit implementation manager candidates who meet your exact specifications.
   • Use field-specific websites.
   • Post a job on free websites.

6. Interview candidates

   During your first interview to recruit implementation managers, engage with candidates to learn about their interest in the role and experience in the field. During the following interview, you'll be able to go into more detail about the company, the position, and the responsibilities.

   It's also good to ask about candidates' unique skills and talents. You can move on to the technical interview if a candidate is good enough for the next step.

   The right interview questions can help you assess a candidate's hard skills, behavioral intelligence, and soft skills.

7. Send a job offer and onboard your new implementation manager

   Once you have selected a candidate for the implementation manager position, it is time to create an offer letter. In addition to salary, the offer letter should include details about benefits and perks that are available to the employee. Ensuring your offer is competitive is vital, as qualified candidates may be considering other job opportunities. The candidate may wish to negotiate the terms of the offer, and it is important to be open to discussion and reach a mutually beneficial agreement. After the offer has been accepted, it is a good idea to formalize the agreement with a contract.

   It's also important to follow up with applicants who do not get the job with an email letting them know that the position is filled.

   Once that's done, you can draft an onboarding schedule for the new implementation manager. Human Resources should complete Employee Action Forms and ensure that onboarding paperwork is completed, including I-9s, benefits enrollment, federal and state tax forms, etc. They should also ensure that new employee files are created for internal recordkeeping.

8. Go through the hiring process checklist

   • Determine employee type (full-time, part-time, contractor, etc.)
   • Submit a job requisition form to the HR department
   • Define job responsibilities and requirements
   • Establish budget and timeline
   • Determine hiring decision makers for the role
   • Write job description
   • Post job on job boards, company website, etc.
   • Promote the job internally
   • Process applications through applicant tracking system
   • Review resumes and cover letters
   • Shortlist candidates for screening
   • Hold phone/virtual interview screening with first round of candidates
   • Conduct in-person interviews with top candidates from first round
   • Score candidates based on weighted criteria (e.g., experience, education, background, cultural fit, skill set, etc.)
   • Conduct background checks on top candidates
   • Check references of top candidates
   • Consult with HR and hiring decision makers on job offer specifics
   • Extend offer to top candidate(s)
   • Receive formal job offer acceptance and signed employment contract
   • Inform other candidates that the position has been filled
   • Set and communicate onboarding schedule to new hire(s)
   • Complete new hire paperwork (i9, benefits enrollment, tax forms, etc.)

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How much does it cost to hire an implementation manager?