Inbound sale representative jobs in Elkhart, IN - 165 jobs
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Route Service Representative
Wildman 4.2
Inbound sale representative job in South Bend, IN
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
This position is a four-day Monday through Thursday average work week.
Essential Functions:
Execute delivery of new/clean products and pick up of used products on a daily basis in company truck
Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers
Complete end of the day administrative tasks including unloading the truck and preparing for next day's route
Actively drive customer retention and increase route revenue by expanding customer relationships
Experience/Knowledge:
High school diploma or General Education Degree (GED) required
2-3 years driving/delivery, customer service, or sales experience preferred
Necessary Skills and Abilities:
This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk
Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck
Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment
Must be able to use a computer, phone, calculator, printer, and copier
Work Requirements:
Requires a For-Hire Endorsement.
Must pass a DOT physical and a drug/alcohol screening prior to employment.
Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season.
Travel to outlying Wildman facilities as needed.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$28k-33k yearly est. 5d ago
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Representative, Customer Service - Skilled
Dexian
Inbound sale representative job in Portage, MI
Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience.
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
$27k-35k yearly est. 5d ago
Customer Service Representative (Part-Time)
Dayton Freight 4.6
Inbound sale representative job in Elkhart, IN
Customer Service Representatives are responsible for assisting Dayton Freight customers with a variety of inquires including freight pickup requests, rate quotes or freight charges, hot shipments, shipment tracing and appointments or special requests.
Responsibilities
Assist the Service Center Manager
Take and deliver messages for the Service Center Manager and Account Managers
Provide assistance to Drivers
Prepare bills of lading and delivery receipts
Maintain excellent communication with external and internal customers as well as interline companies
May be asked to assist with:
Payroll
Data entry
Freight reports
Driver collect reports
Billing and filling
Qualifications
Skillful in Microsoft Office Programs
Excellent keyboarding skills
Has worked in a fast paced environment and has excellent attention to detail
Experience with handling a high volume of phone calls
Exceptional communication and customer service skills
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Customized training program
Professional, positive and people-centered work environment
Modern facilities
Physical Demands This position requires the ability to perform administrative and clerical tasks in an office and Service Center environment. Duties may include prolonged sitting, standing, walking, light lifting, reaching, and handling office materials or freight-related items, with occasional entry into dock or trailer areas as needed.
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
$34k-40k yearly est. Auto-Apply 60d+ ago
Customer Service Representative
JBL Resources 4.3
Inbound sale representative job in Portage, MI
About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss!
Key Responsibilities:
Providing customer service support for sales, promotions, installations, and ongoing communications.
Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws.
Developing proactive communication strategies and educational initiatives for customers across the organization.
Creating and implementing improvement plans based on customer feedback and survey results.
Responding promptly to customer inquiries via phone, email, and other channels.
Collaborating with internal teams to resolve product or service issues.
Maintaining accurate records of customer interactions and follow-up actions.
Supporting the continuous improvement of customer service processes and tools.
Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction.
Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems.
Escalating unresolved issues to appropriate departments while following up to ensure timely resolution.
Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies.
Identifying trends in customer inquiries and providing insights to improve service processes and customer experience.
Qualifications:
Minimum of 2 years of experience in a customer service or related role.
Strong interpersonal and communication skills.
Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise.
Comfortable working in a fast-paced environment with multiple priorities.
Proficient in using customer service software and general office applications.
Experience in the medical device or healthcare industry is preferred.
Familiarity with CRM tools such as Salesforce is a plus.
Strong organizational skills and attention to detail are preferred.
NO C2C CANDIDATES
Interested Candidates please apply on our website at https://jobs.jblresources.com.
For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com.
JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be.
**JBL is an Equal Opportunity Employer and E-Verify Company
$30k-38k yearly est. 7d ago
Customer Service Rep - On-Site
Avero 3.9
Inbound sale representative job in Elkhart, IN
Customer Service Representative
We are seeking a Customer Service Representative to support a dedicated group of customers and serve as a primary point of contact for order management, parts inquiries, and ongoing customer communication. This role is highly communication-driven and well suited for someone who enjoys problem-solving, learning new systems, and working cross-functionally in a fast-paced, in-office environment.
This position supports customers across the aftermarket and parts side of the business and works closely with internal teams to ensure accurate, timely service.
Key Responsibilities
Serve as the primary point of contact for an assigned group of customers
Communicate regularly with customers regarding order status, changes, and part availability
Enter, update, and manage orders within the ERP system
Handle frequent parts and order-related calls throughout the day
Review bills of materials (BOMs) to identify required parts and components
Support aftermarket pricing by entering part numbers and reviewing calculated costs
Maintain and update pricing information and part lists using Excel
Collaborate with internal departments to gather technical or product information as needed
Assist customers with replacement and new part requests
Occasionally visit local customers and attend trade shows once fully trained
Required Skills & Qualifications
Strong verbal and written communication skills
Customer service experience in a parts-driven, order-based, or technical environment
Ability to learn new systems, products, and processes quickly
Comfortable working with Excel and maintaining pricing or data lists
Detail-oriented with strong organizational skills
Able to manage multiple customer inquiries throughout the day
Willingness to work fully in-office
Preferred (but Not Required)
Background in parts, manufacturing, or aftermarket support
Experience with ERP systems (SAP experience is a plus; training will be provided)
Familiarity with BOMs, part numbers, or technical product structures
Experience supporting customers in an industrial or technical setting
Work Environment & Schedule
Location: In-office, full-time
Schedule:
Monday-Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 2:30 PM
Limited travel may be required once fully trained, including:
Occasional local customer visits
Select regional or national trade shows (1-2 trips per year)
Interview Process
Initial interview conducted virtually
Final interview conducted in person
$28k-36k yearly est. 5d ago
Customer Sales & Serv Rep
DTS Fluid Power 3.6
Inbound sale representative job in Kalamazoo, MI
Want to use your customer service skills to solve real world problems?
Want to free up your weekends & evenings and instead work Monday through Friday?
Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities?
How about all of the above AND benefits, paid time off and even tuition reimbursement?
Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you.
You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes.
This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks.
Just some of the things you'll be doing on a daily basis:
β’ Assist customers by phone and in person at our facility
β’ Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts
β’ Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction
β’ Process quotes, take orders and provide post-order service
REQUIREMENTS
Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical.
Specific qualifications for the role include:
β’ 6 months of customer service experience preferred
β’ Desire to increase knowledge in industrial distribution products
β’ Excellent telephone skills
β’ Ability and desire to learn new systems and processes quickly
β’ Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine
β’ High school diploma or equivalent
β’ Valid driver's license and clean driving record (MVR)
β’ SAP / ERP experience, preferred but not required
β’ Some knowledge of industrial distribution products and hydraulics, preferred but not required
SALARY & BENEFITS
As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team.
Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance.
Benefits: Here is just some of what we have to offer:
β’ Base salary and bonus opportunities
β’ Health, vision, and dental coverage, 401(k) w/ company match
β’ Paid vacation, sick time, and company holidays
β’ Tuition reimbursement
β’ Personalized training and development program
β’ Career development and advancement opportunities
Build a rewarding career with a global leader in industrial distribution!
#LI-SB1
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.
$34k-45k yearly est. Auto-Apply 60d+ ago
Account Service Representative, P&C
Unison Risk Advisors
Inbound sale representative job in South Bend, IN
JOIN THE GIBSON TEAM AND FIND YOUR EDGE!
As a majority employee-owned organization, our incredible team is committed to providing exceptional service, incorporating best practices, and providing access to tools and resources that keep our colleagues and employees educated, informed, and on a path that helps them find and own their edge.
Our Core Values are lived in our business and our culture is fueled by them.
Create a Great Experience
Do the Right Thing
Play for Each Other
Pursue Growth
Own Your Future
The Account Service Representative is an integral part of Gibson's Commercial Risk Management (CRM) Practice. This individual is responsible for creating an excellent internal experience and supporting the client experience by performing maintaining the agency management database and handling administrative tasks as directed.
In this role, you will contribute to the team by:
Β· Providing quality service through completion of account-related tasks.
Β· Following-up on outstanding policy and policy-related documents. Ensuring all contingencies are cleared in order to receive documents and working with client service team to clear open contingencies.
Β· Issuing certificates and proofs of insurance as requested. Confirming coverage needs or coverage gaps with client service team. Communicating as appropriate with client, service team, and carrier.
Β· Assisting service team in processing questions related to policy and endorsement processing.
Β· Ensuring accuracy of carrier documents
Β· Conducting research within file documentation
Β· Thoroughly documenting tasks and relevant interactions in our agency management system
Β· Informing client service team of developments or roadblocks in completion of duties.
Β· Performing other duties and special projects as assigned.
Β· Acting as a backup to team personnel as needed.
Β· Maintaining positive attitude; responding promptly; and ensuring high-quality Gibson Experience.
Β· Maintaining confidential information.
You might be a great fit for this role if you:
Β· Love marking tasks off a to-do list
Β· Excel at prioritizing competing demands and proactively managing your workload
Β· Are driven to meet deadlines
Β· Have a knack for thorough documentation
Β· Enjoy working in a fast-paced, team environment
Β· Enjoy working "behind the scenes" to support the client service team
Β· Exhibit patience, determination, and persistence in troubleshooting client issues
Required:
Β· High school diploma or equivalent
Β· Current Property & Casualty license, or the ability to attain within the first 60 days of employment
Β· 1+ year working in a client service role with an agency setting or formal education within the insurance, employee benefits, or financial services industry is preferred
About Gibson:
We exist to pursue the best interests of our clients. And we do it together, sharing what we learn from client to client, moment to moment, and digging deeper to see things others can't - or don't bother to. That's how we get to the proactive side of insurance, where our clients really gain their edge.
Here are some noteworthy facts about Gibson:
Founded in 1933
Majority Employee-Owned
Business Insurance Top 100 U.S. Broker
Designated as one of the Best Places to Work
Locations in South Bend, IN, Fort Wayne, IN, Indianapolis, IN, Chicago, IL, Kalamazoo, MI, Phoenix, AZ, Tucson, AZ, Salt Lake City, UT
A member of the Unison Risk Advisors platform of companies
Comprehensive benefit offering available to chose from
$28k-35k yearly est. 20d ago
Representative, Customer Service - Skilled
Apidel Technologies 4.1
Inbound sale representative job in Portage, MI
Job Description
Responsible for total customer and salesrepresentative satisfaction in order management Provides sales regions with prompt, quality service and support in a variety of areas including, but not limited to order entry, converting, order management (date matching, expedites), temp requests, weld warranty replacements, sample orders, and troubleshooting various order inquiries
Prompt response to and resolution to Sales Rep issues (questions, requests, etc.) to the Reps satisfaction per company procedures and standards
Effectively communicate with sales reps, regional managers, and other teams/departments (IBP, Schedulers, AR, Service Parts, Marketing)
Perform administrative duties, run reports and special tasks/projects associated with support of capital sales business
Accountable for the relaying of all communication from customers and sales force to internal teams related to order management and/or the manipulation to the scheduled deliver dates of capital equipment
Back-up to Customer Support team when needed
Will follow a standardized order entry process to ensure 100% accuracy for all orders (as defined by the company) that are submitted via phone, electronically or by fax.
Accountable for all record-keeping as appropriate and in accordance with specifications.
Must meet all training and documentation criteria. by company, departmental policies and regulatory procedures, identifying and recording all productivity issues or concerns to help root cause problems
Builds relationships and fosters teamwork with fellow team members, leadership and individuals within other departments.
Prioritizes and identifies activities and tasks, adjusting priorities when appropriate.
Shift Label:
1st Shift 8:00 AM - 5:00 PM Monday, Tuesday, Wednesday, Thursday, Friday
Shift Comments:
Hybrid after fully trained M-W in office Th & F WFH
$28k-35k yearly est. 12d ago
Custom Cabinet Sales Rep.
Kitchen Refresh
Inbound sale representative job in Kalamazoo, MI
We are seeking a custom cabinet salesrepresentative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kalamazoo area.
Job Requirements:
Conduct prompt and professional communication with leads and clients
Perform in-home, design studio, and virtual consultations
Deliver estimate at time of consultation using Quickbooks
Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation
Identify and create working relationships with a finish carpenter and painter
Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work
Coordinate with painter for painting of only the cabinet boxes
Follow proven marketing, sales, and installation processes
Must have a valid driver's license
Must be able to communicate effectively in English
As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities.
Full-time
$150.00 per hour
Monday to Friday
Driver's License (Required)
Full-time Description
Job Title: Customer Service Representative
Department: Operations
Reports To: Distribution Manager
Position Type: Full Time
Shift/Schedule: 1st Shift, 1st Shift, 6:30am - 3:00pm, Mon - Fri
Salary: $19.00-$20.00/Hourly + $1.50 Shift Differential Per Hour When Applicable
Purpose of PositionAccurately process incoming and outgoing orders within designated systems. Provide customer service to daily activities related to warehousing operations.
Values and Business Practices:
Customer First - We deliver on what we promise to our customers with a positive attitude.
We treat everybody with respect and dignity.
We operate with high business ethics.
We are a good corporate citizen.
We value our professional relationships.
We strive to have a βContinuous Improvement Cultureβ.
We are committed to the safety of our employees and our equipment/facilities.
Company ExpectationsOur expectation is that all employees, customers, vendors will perform in a manner that will ensure long term success.
Flexibility:
Works the hours needed to support the business goals (including overtime, weekends and holidays). Remains open-minded, performs a wide variety of job tasks, transitions from task to task effectively (multi-task).
Reliability:
Always present and punctual; arrives prepared for work. Completes work in a timely, accurate and consistent manner. Plan and schedule your time off in advance with your supervisor or manager. Avoid unscheduled days off which will result in attendance points.
Attitude
Maintains a βWhatever it Takesβ attitude. Lives by company stated values and inspires others.
Willingness to learn:
Approaches new tasks with an interest to learn. Has the ability to learn techniques as job task requirements change.
Initiative:
Seeks out additional work when job tasks are completed. Goes above and beyond required tasks. Participate in pre-shift meetings and department meetings. Display pride in your work area by maintaining daily housekeeping of our operations building, equipment, break rooms, restrooms, smoke areas, etc⦠Promote teamwork and assist in all areas and processes in the operation as needed / required.
Quality of Work:
Maintains high standards despite pressing deadlines. Produces accurate, thorough and professional work. Understands the importance of βOnly Handle It Once - OHIOβ, by completing work correctly the first time.
Follows directions:
Follows all written and verbal instructions provided by management, project leader, etcβ¦
Communication:
Shares all information in a professional and factual manner ensuring the best decisions are made for the company. Report all issues to your manager/supervisor.
Appearance:
Maintains an appropriate appearance and dresses in accordance with the established dress code guidelines to your respective position.
Safety:
Follows all rules, guideline, and practices. Informs supervisor / manager immediately if unsafe conduct or conditions arise.
Position Competency:
Ability to coordinate, problem solve and communicate workflow with customers, fellow employees and outside carriers.
Intermediate computer skills including Microsoft office, WMS, document scanning, copying and basic office skills.
Proficient and accurate data entry skills.
Must be able to sit for extended periods.
Must be able to twist, squat and reach above shoulder level
Position Expectations
Productivity:
Notify manager/supervisor if trailers are not being unloaded and loaded within the designated time frame.
Enter and complete all inbound and outbound orders and extra billing by end of work shift.
Review open receipts and orders daily and communicate any issues to your manager.
Assign trailers to designated dock doors to ensure efficient warehouse flow.
Follow our Standard Operating Procedures (SOP) and specific customer work instructions.
Safety:
Follow established Dock Safety Policy.
Follow safety and security policies and SOPs.
Follow established Visitor Policy.
Follow Inbound Trailer Security and Outbound Trailer Security SOP.
Quality:
Ensure that all system entries are accurately entered.
Follow our Standard Operating Procedures (SOP) and specific customer work instructions.
All outbound orders must be accompanied by a Bill Of Lading or blue outbound form, including transfers.
Complete a dock trailer check as determined by your manager to verify any drop trailers and update door log chart.
Ensure lift operators have completed all inbound and outbound paperwork correctly. Transfer handwritten notes to the original Bill of Lading paperwork prior to releasing the driver (shortages, overages, damages, etc.)
Initiative
Knowledge of multiple accounts and/or job functions within given operation.
Customer Service:
Interface directly with the customer and maintain a professional and courteous relationship with all customers.
Ensure customer requests are responded to within an hour. Provide customer with an estimated time of completion including a factual response.
Immediately escalate to management customers complaint (i.e. inabilities to meet customer request or customer reported errors).
These expectations are meant to be a guide and may be changed at any time at the discretion of Allen Distribution.
Salary Description $19.00-$20.00/Hourly
$19-20 hourly 6d ago
Customer Service Representative - South Bend, IN
Kedia Corporation
Inbound sale representative job in South Bend, IN
Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field
Job Description
Tasks
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers' problems.
Determine charges for services requested, collect deposits or payments, or arrange for billing.
Refer unresolved customer grievances to designated departments for further investigation.
Review insurance policy terms to determine whether a particular loss is covered by insurance.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
Tools
used in this occupation:
Autodialers
- Autodialing systems; Predictive dialers
Automated attendant systems
- Voice broadcasting systems
Automatic call distributor ACD
- Automatic call distribution ACD system
Scanners
Standalone telephone caller identification
- Calling line identification equipment; Dialed number identification systems DNIS
Technology
used in this occupation:
Contact center software
- Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email
Customer relationship management CRM software
- Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM
Electronic mail software
- Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook
Network conferencing software
- Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat
Spreadsheet software
- Microsoft Excel
Knowledge
Customer and Personal Service
- Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
Clerical
- Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
English Language
- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
Qualifications
Skills
Active Listening
- Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
- Talking to others to convey information effectively.
Service Orientation
- Actively looking for ways to help people.
Persuasion
- Persuading others to change their minds or behavior.
Reading Comprehension
- Understanding written sentences and paragraphs in work related documents.
Critical Thinking
- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Writing
- Communicating effectively in writing as appropriate for the needs of the audience.
Coordination
- Adjusting actions in relation to others' actions.
Social Perceptiveness
- Being aware of others' reactions and understanding why they react as they do.
Negotiation
- Bringing others together and trying to reconcile differences.
Abilities
Oral Comprehension
- The ability to listen to and understand information and ideas presented through spoken words and sentences.
Oral Expression
- The ability to communicate information and ideas in speaking so others will understand.
Speech Clarity
- The ability to speak clearly so others can understand you.
Speech Recognition
- The ability to identify and understand the speech of another person.
Written Expression
- The ability to communicate information and ideas in writing so others will understand.
Near Vision
- The ability to see details at close range (within a few feet of the observer).
Problem Sensitivity
- The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.
Written Comprehension
- The ability to read and understand information and ideas presented in writing.
Deductive Reasoning
- The ability to apply general rules to specific problems to produce answers that make sense.
Inductive Reasoning
- The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events).
Additional Information
If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
$28k-36k yearly est. 1d ago
Associate Sales Representative-10
Rep-Lite
Inbound sale representative job in Kalamazoo, MI
Associate SalesRepresentative (Junior/Entry-level) Grand Rapids or Kalamazoo, MI, Atlanta, GA or Inlet Beach, FL areas. Experience: Recent graduate or β€2 years of experience
About Rep-LiteRep-Lite is a leading provider of on-demand sales talent solutions for both B2B organizations and healthcare/medical device companies. We help clients scale quickly by building high-performing sales teams, reducing hiring risk, and accelerating revenue growth.Role OverviewThis entry-level role is designed to identify companies that need help building their sales teams and strengthening their sales bench depth to develop future sales leaders. You'll focus exclusively on lead generation-prospecting, qualifying, and booking meetings with decision-makers across B2B industries and healthcare sectors. You will not close deals; your mission is to fill Senior Sales calendars with qualified appointments.Key Responsibilities
Conduct high-volume outbound outreach (calls, emails, LinkedIn) to B2B and healthcare decision-makers.
Research and identify prospects in target markets.
Qualify leads based on client criteria and business needs.
Schedule meetings for Senior Sales reps with qualified buyers.
Maintain accurate records in CRM and track outreach activity.
Collaborate with senior team members to refine messaging and improve conversion rates.
What You Bring
Bachelor's degree or up to 2 years of sales/prospecting experience.
Strong communication skills-comfortable cold calling and emailing.
Resilient, goal-driven, and thrives in a fast-paced environment.
Coachable and eager to learn.
Self-starter who is motivated to get results.
Familiarity with CRM tools is a plus.
Why Join Us
Impactful work: Your efforts fuel revenue growth for clients across multiple industries.
Career growth: Clear path to senior sales or client-facing roles.
Aligned incentives: Base salary + spiff per closed deal sourced from your appointments.
Training & mentorship: Learn B2B and healthcare sales strategies from experienced professionals.
If you're eager to grow your career and want to be part of a team that's making a real impact, we'd love to hear from you.
Rep-Lite receives a large volume of resumes for each position and regretfully cannot respond to each application.
If we have an interest in speaking with you further, we will email a request for a video interview. Sometimes these emails end up in spam/junk so please make sure you are checking them periodically; the sending domain will ******************.
Thank you for your interest in Rep-Lite and good luck in your search!
***βColorado Residents: In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
$46k-66k yearly est. Auto-Apply 11d ago
Entry Level Position - Customer Service Representative
Infinity Specialized Marketing
Inbound sale representative job in Roseland, IN
Infinity Specialized Marketing is one of the fastest and most successful marketing and advertising firms in the South Bend area and we are currently going through a nationwide expansion. We handle the marketing, account management, brand management, and customer retention for Top Fortune 100 companies. Check out our Facebook page *******************************************************
Job Description
MARKETING FIRM FILLING ENTRY LEVEL POSITIONS - NO EXPERIENCE NECESSARY
**FULL TRAINING IS PROVIDED**
READY TO START YOUR CAREER?
We are an innovative company that is transforming the Marketing & Sales industry in the South Bend area. Our company was
founded by dedicated people looking to push the envelope by using cost-effective Marketing Campaigns and Sales Strategies. Our success and rapid growth has set new industry standards.
We are actively seeking Entry Level Professionals for our Sales & Marketing teams! These are competitive positions that start on the ground floor but offer rapid advancement towards a management role. Since we consider ourselves an up and coming leader in the area, we are looking for
f
ast paced, high energy, competitive minded professionals to cross train in all areas.
Marketing and Sales
Advertising and Public Relations
Entry Level Management
Customer Service
Promotions
**NO EXPERIENCE NEEDED HERE**
WE PREFER TO TRAIN & DEVELOP OUR EMPLOYEES FOR MAXIMUM PERFORMANCE
We are seeking individuals with
LEADERSHIP
qualities, great
COMMUNICATION
skills, people that excel through competition and have a drive for
SUCCESS
. The main job responsibility is to aid our Marketing Representatives, Sales Associates, and Senior Staff in specific projects related to our clients.
Requirements
Ability to start right away
High School degree or higher
Great Communication skills
Positive Attitude
Hard Working & Determined
Reliable transportation to the office on a daily basis
For Immediate Consideration, Please email your resume today!
College Students Welcome!
THANK YOU FOR YOUR INTEREST IN OUR COMPANY AND GOOD LUCK!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$28k-36k yearly est. 1d ago
Inside Sales Representative
Wurth Adams 3.6
Inbound sale representative job in Elkhart, IN
The Inside SalesRepresentative acts as the internal first line contact for assigned customer accounts. They are responsible for general and specific tasks related to the effective execution and support of the end-to-end sales cycle processes through account management and data analyzation. This position requires the following functions to meet customers' needs: sales, expediting, quoting, and quality assurance.
ESSENTIAL DUTIES AND RESPONSIBILITIES
* Work to meet all established Key Performance Indicators (KPI's)
* Always represents the company professionally and courteously.
* Partners with Sales team to ensure account retention through seamless customer support, resource orchestration, and order fulfillment troubleshooting
* Data entry, quote support, record management, researching activities, logistics (communication with warehouse), shipment scheduling, etc. via defined processes
* Effective management of all customer's master data (IE: shipping conditions, contract pricing, customer contact information, CRM data, prior day invoicing, order entry etc.)
* Proactively drives account management while executing tasks to support the sales process and move opportunities forward.
* Collaborates professionally with cross functional teams to identify and resolve customer issues.
* Work to improve customer VMI program: add, change and delete items, and drive efficiency to improve service & profitability.
* Follow company guidelines to establish selling prices and profit margins. Actively research profitability concerns.
* Supports in preparing continuous improvement reviews for our customers.
* Work with established reporting tools for inventory review and new item additions.
* Manage customer portals for demand, quote requests, and corrective actions
* Maintains and builds customer relationships to become a trusted consultative advisor
JOB DESCRIPTION
* Read and decipher customer prints to provide accurate customer quotes
* Recommend and identify internal process improvements.
* Respond timely to requests via all modes of communication (IE: phone, fax, email or chat)
* Up sell products and services through weekly sales or company promotions.
* Performs other duties, as assigned.
QUALIFICATIONS, SKILLS & ABILITIES
* Bachelor's Degree Preferred. High school diploma/GED
* Minimum 3 - 5 years customer service/inside sales or related experience is required.
* Intermediate to Advanced experience in Microsoft Outlook, Word and PowerPoint.
* Advanced Excel skills.
* SAP skills are advantageous.
* Must be able to read and analyze customer purchase orders, drawings and vendor-supplied reference material.
* Ability to analyze data to make decision and impacts for the customer.
* Ability to supply customers with professional written, computer-generated or verbal quotations and recommendations.
* Must be able to verbalize thoughts and information via phone and in person clearly and concisely.
* Excellent judgement and decision-making skills
* Ability to establish credibility, respect and trust from internal colleagues and external customers.
* Ability to keep employees motivated, create a team environment and resolve conflict.
* Must occasionally lift, carry or move up to 25 lbs.
$36k-64k yearly est. 42d ago
Inside Sales Representative
Glass Doctor-Norcross
Inbound sale representative job in Elkhart, IN
At Glass Doctor we are a family oriented, respectful, and customer focused business that likes to have "Fun in the process." Our Ideal candidate would be a motivated high energy team player that thrives in a quick pace work environment. As an inside salesrepresentative you will play a fundamental role in creating and maintaining customer relations.
Responsibilities:
* Answering phones
* Scheduling
* Purchasing
* Estimating
* Data entry
* On time and able to work Monday - Friday
* Serving the public
Skills:
* Customer service
* Strong phone presence and experience
* Reliable
* Quality Driven
* Seeking a stable career
* Ability to multitask
* Time management
* Proven inside sales experience, preferred but not required
* Verbal and written communications skills
Benefits:
* Competitive hourly rate with a graduating performance bonus
* 100% fully employer paid insurance including spouse & family
* Paid vacation & holidays
Come and be part of this growing business!
Join our team today!!
$34k-56k yearly est. 8d ago
Inside Sales Representative
Pac-Van 3.6
Inbound sale representative job in Elkhart, IN
Pac-Van, Inc., a division of United Rentals, provides storage and office space solutions to its customers through the leasing and selling of storage containers, mobile office trailers, modular buildings and bulk liquid storage frac tanks. The company serves a wide variety of customers, including those in the commercial, construction, education, government, health care, industrial, and retail sectors. Committed to providing high quality products, dependable service and sales excellence, Pac-Van, Inc. is headquartered in Indianapolis, Indiana, and has over 60 offices throughout North America.
Job Responsibilities:
Β· Lease and sell mobile offices, modular buildings, storage container products, ground level offices and mobile offices
Β· Develop and build profitable, long-term customer relationships
Β· Sales activities: prospecting, value selling, and closing
Β· Outside Sales Calls
Candidate Requirements:
Β· Must have superior marketing skills
Β· Valid Drivers License
Β· Ability to quickly develop a deep understanding of the business to enable effective operating decision-making
Β· Strong selling skills
Β· Computer & IT proficiency, including Microsoft Word and Excel
Β· A track record of business success and responsibility growth
Β· Driven to succeed - a Make it Happen attitude
Β· Effective priority setting and time management
Β· High expectations of self and others
Β· Relationship builder and effective communicator
Β· Adherence to core company values: dependability, dedication, relationships, initiative, and ingenuity.
Β· Local travel
Benefits:
Β· Medical, 3 plan types, partial company pay
Β· Life Insurance, company pay
Voluntary coverage:
Β· Dental
Β· Vision
Β· Life Insurance, self and/or family
Β· Short Term Disability
Β· Long Term Disability
Β· 401(k) plan with company match
Pac-Van is an Equal Opportunity Employer.
$32k-50k yearly est. Auto-Apply 60d+ ago
Sales Rep Inside Costco Brand Ambassador
Zipfizz Corporation
Inbound sale representative job in Kalamazoo, MI
To be considered for this position, please submit your resume AND take a few minutes to complete the assessment test that will be emailed to you immediately after applying.πJoin the Zipfizz Team as a Brand Promoter!Are you ready to take your energy and career to the next level? Zipfizz, the ultimate vitamin, energy, and hydration drink, is looking for enthusiastic Brand Promoters to spread the word about our game-changing product - and we want YOU on our team!Why Zipfizz? Here's What We're Offering:
Earn up to $35/hour (based on performance)!
Start IMMEDIATELY - get going & start earning today!
Comprehensive training program - we set you up for success!
Weekly paychecks via direct deposit - get paid fast and easy!
Opportunities for growth - climb the ladder & grow with us!
Supportive team that's got your back every step of the way!
What You'll Be Doing:
Represent and promote the brand at Costco, Sam's, and Event locations.
Engage with members, educate them about products, and perform product demos.
Drive sales by encouraging purchases and answering customer questions.
Maintain well-stocked and organized displays.
Assist with in-store promotions and events to boost visibility.
What You'll Be Promoting:Zipfizz is THE energy drink of choice for people who want an amazing, clean energy boost WITHOUT the sugar crash. Just add it to water, shake, and enjoy 4-6 hours of sustained, focused energy. It's packed with 24 essential nutrients, electrolytes, and antioxidants, plus a powerful dose of B12 to support stress relief, memory, and mood. It's a product you can genuinely believe in! (************************ Here's What You Need to Join Our Team:
π 18+ years old
β° Availability to work weekends
π Reliable transportation to get to events and work locations
π¦ Ability to transport store company-provided supplies
π± A smartphone to stay connected & track your success
π βοΈ Outgoing personality - you love talking to people and sharing exciting products
πͺ Able to lift approximately 40 lbs
π Ability to work 7-hour shifts, on your feet, engaging with customers!
π Ability to learn & enthusiastically recite required product script to customers
How Much Can You Earn?πΈ Up to $35/hour (based on performance)
πΈ Total Pay = Base pay: $20/hour + Piece Rate Commission on days worked!
πΈ You get credit for all boxes sold on the day you work - including after you leave!Piece Rate Commission per box sold (regular price):
Limited Edition: $1.50 per box
Combo Pack: $1 per box
Flat Rate Hourly Pay 70+ Boxes (regular price; based on total boxes sold):
70-79 boxes = $32/hour
80-89 boxes = $33/hour
90-99 boxes = $34/hour
100+ boxes = $35/hour
Piece Rate Commission per box sold (when on sale):
Limited Edition: $1 per box
Combo Pack: $.50 per box
Flat Rate Hourly Pay 70+ Boxes (when on sale; based on total boxes sold):
70-79 boxes = $28/hour
80-89 boxes = $29/hour
90-99 boxes = $30/hour
100+ boxes = $31/hour
A Few Things to Keep in Mind:
No commission on training days
No commission if working less than a 4-hour shift
Commission is based on warehouse confirmed sales
No commission if selling less than 20 boxes at regular price or less than 30 boxes during a sale
Perks & Benefits:
401k with Safe Harbor Match available for eligible employees
Accumulate 1 hour of sick leave for every 30 hours worked
Ready to Join the Zipfizz Revolution? Apply Now!Learn More About Us:
Zipfizz Website
Zipfizz Promo Audio
π₯Don't miss out on this exciting opportunity to earn BIG while promoting a product you can believe in!π₯Join Zipfizz today - because your future deserves a burst of energy!
$30-35 hourly Auto-Apply 60d+ ago
Inside Sales Representative
North American 4.2
Inbound sale representative job in Kalamazoo, MI
General information Name Inside SalesRepresentative Ref # 1827 City Kalamazoo State Michigan Country United States Work Hours Mon-Fri 8:00am-5:00pm Function Customer Service Description & Requirements Job Description We are in search of an Inside SalesRepresentative to join our growing team. The Inside SalesRepresentative is responsible for engaging with existing customers remotely to increase revenue and expand the company's customer base. This role involves maintaining and growing existing business and generating new business by converting leads into sales opportunities through interna sales activities, proactive outreach, and effectively managing relationships.
Responsibilities Include:
* Prospecting: Performing cold-calling activities through various channels such as phone calls, emails, video meetings, and other online communications.
* Initial Outreach: Identify potential customers through research and outreach activities.
* Sales Pipeline Management: Maintain sales pipeline by continuously nurturing leads and moving them through the sales cycle.
* Product Education: Provide information and promote company products and services to potential customers. Identify opportunities to offer additional products or services that complement the customer's purchases.
* Customize Sales Presentations: Prepare and deliver sales presentations tailored to the needs of different customers.
* Customer Account Management: Oversee designated customer accounts primarily via phone, with occasional opportunities for in person interactions.
* Cross-Department Collaboration: Work closely with various departments to align sales efforts with company goals and customer needs.
* Additional duties or special projects as assigned.
The Ideal Candidate Will Have:
* Ability to engage and build rapport with new people through strong communication and interpersonal skills.
* Familiarity with social media platforms and digital outreach strategies.
* Basic understanding of the sales process and customer journey.
* Proficiency with CRM software, lead generation tools and Microsoft Office Suite (Word, Excel, Power Point)
* Self-motivated with a strong drive to identify and pursue new business opportunities.
* Ability to handle rejection and maintain a positive attitude.
* Able to adjust to strategies and approaches based on feedback and market conditions.
* Strong organizational skills with ability to manage multiple leads simultaneously and evaluate lead quality to optimize strategy.
* Customer-centric with a focus on delivering exceptional service.
* Valid Driver's License and safe driving record; reliable transportation for limited local travel opportunities.
* Physical Requirements: Ability to physically sit at a desk for long periods, operate a computer, and listen / speak clearly on the phone and in person.
Compensation & Benefits
BradyPLUS offers competitive compensation and a comprehensive benefits package to support the health and well-being of our associates and their families. Benefit offerings include medical, dental, vision, life and disability insurance, flexible spending accounts, Employee Assistance Programs (EAP), 401(k) Retirement and more.
About BradyPLUS:
BradyPLUS is a leading national distributor of solutions for JanSan, Foodservice and Industrial Packaging. We deliver the right SUPPLIES + SUPPORT to ensure businesses are more successful every day. We offer premium brands, expert advice, and exceptional customer experiences. Our 6,000 associates across 180+ locations have a passion for delivering innovative solutions for the business challenges of today and tomorrow. Together, we serve thousands of customers nationwide in end markets including education, government, healthcare, hospitality, restaurants, building services, food packaging & processing, and grocery. We strive to be the best employer we can. We value people, we embrace change and we reach higher. Join us and see what the BUZZ is about! To learn more visit us at ******************
BradyPLUS is an Equal Opportunity Employer. This means that all qualified applicants will receive consideration for employment without regard to race, marital status or civil union status, sex, age, color, religion, national origin, veteran status, mental or physical disability, sexual orientation, gender identity and/or any other characteristic protected by law. We also provide reasonable accommodations to applicants and employees with disabilities.
*
$39k-70k yearly est. 28d ago
INSIDE SALES REPRESENTATIVE
Rochester Metal Products Corp
Inbound sale representative job in Rochester, IN
ESSENTIAL JOB FUNCTIONS:
Actively search for new potential customers and markets to grow sales.
Consults with potential customers to understand their needs; identifies and suggests equipment, products, or services that will meet those needs.
Resolves customer complaints, staffing problems, and other issues that may interfere with efficient sales operations.
Collaborates with Director of Sales to develop sales quotas and strategies.
Acts as company representative at trade association meetings.
Assists customers from conceptualization to production of product on engineering, tooling, pricing and commercial issues.
Assists customer to design more cost effective parts.
Assists insales calls from a technical standpoint.
Provide quality service assistance with customer problems.
Participates in APQP meetings and customer launch meetings either virtual or in person as required.
Interacts with customers on a daily basis dealing with various issues to ensure customer service and satisfaction, as well as providing on site support when necessary.
Reviews and analyzes sales and operational records and reports; uses data to project sales, determine profitability and targets.
And, any additional duties that may be assigned by Management.
Requirements
Skills, Knowledge and Abilities
Excellent ability communication skills both written and verbal.
Proficient skills in Microsoft Office Suite as well as inventory software.
Excellent interpersonal and customer service skills.
Knowledge of industry standards and best practices.
Knowledge of analytical and problem solving best practices.
Ability to travel to customer locations and any other locations deemed necessary (i.e. trade shows, suppliers, etc.).
Ability to negotiate with customers.
Ability to exercise tact, courtesy and ethics when dealing with vendors, co-workers and customers.
Ability to learn customer systems and/or participate in customer system training with ability to retain knowledge and train others.
Ability to deal comfortably with all levels within the organization; ability to contribute in a cross functional collaborative environment.
$34k-55k yearly est. 8d ago
Route Service Representative - First Aid and Safety Division
Wildman 4.2
Inbound sale representative job in Warsaw, IN
Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more.
Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today!
Duties and responsibilities include:
Delivers products to customers.
Loads truck with product for next delivery day.
Verifies daily invoicing with a handheld computer.
Tracks customer inventory of product for correct delivery and billing quantities.
Takes care of or assists in customer service issues concerning routes and aides in retaining customers.
Completes all daily paperwork as needed.
Increases dollar volume on route by soliciting additional sales.
Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as
needed.
Keep truck clean and notify Fleet Manager of any truck issues.
Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather.
Other duties as assigned.
Monday through Friday work week
Requirements and qualifications:
Requires high school diploma or equivalent.
Requires a valid driver's license with a For-hire endorsement.
Must pass a DOT physical prior to employment.
Must pass drug/alcohol screening.
Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects,
customer service issues and miscellaneous items.
Attention to detail is a must as errors may involve loss of customers.
Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier.
Requires ability to communicate verbally with others.
Ability to handle multiple projects at once and maintain organization.
Physical Requirements:
Requires maximum physical effort.
Required to sit for extended periods,
Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk.
Must be able to drive a truck/step van.
Maximum unassisted lift = 50 lbs.
Ability to read, enter and use efficiently a handheld computer
Ability to use telephone to communicate with customers and internal support personnel.
Gloves are recommended.
Environmental Requirements:
Outside air temperatures during all seasons.
Including extreme heat/humidity during summer and cold during winter season.
At times, extreme odors or unclean product
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
How much does an inbound sale representative earn in Elkhart, IN?
The average inbound sale representative in Elkhart, IN earns between $30,000 and $78,000 annually. This compares to the national average inbound sale representative range of $27,000 to $75,000.
Average inbound sale representative salary in Elkhart, IN