Informal waiter/waitress vs customer service and serving

Differences between informal waiter/waitress and customer service and serving duties and responsibilities

Informal waiter/waitress example responsibilities.

• Train in bartending duties, knowledgeable of preparation of alcoholic beverages.
• Request and record customer orders, and totale orders using the POS system.
• Help bartending when staff are short.
• Fix POS computers, printers, and credit card systems above and beyond job responsibilities.
• Start as a busboy and are quickly promote to a waiter when a spot are made available.
• Develop relationships with regular patrons; develop an understanding of their personal needs and expectations, including preferences and food allergies.
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Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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