Informal waiter/waitress vs lead server

Differences between informal waiter/waitress and lead server duties and responsibilities

Informal waiter/waitress example responsibilities.

• Train in bartending duties, knowledgeable of preparation of alcoholic beverages.
• Request and record customer orders, and totale orders using the POS system.
• Help bartending when staff are short.
• Fix POS computers, printers, and credit card systems above and beyond job responsibilities.
• Start as a busboy and are quickly promote to a waiter when a spot are made available.
• Develop relationships with regular patrons; develop an understanding of their personal needs and expectations, including preferences and food allergies.
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Lead server example responsibilities.

• Establish payroll policies and manage multiple areas of restaurant operations.
• Manage technical support, business analysis, project management, application development and support, training, and facilitation.
• Provide leadership to crew and shift managers guaranteeing great quality, customer service and cleanliness according to the public health code.
• Train new employees on police, procedures, and micros system.
• Take orders from customers, input orders into micros, and obtain payment and provide change.
• Execute bartending duties and prepare service bar drinks (wine tasting flights, glass pours, cocktails, etc . )
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