Information technology analyst jobs in Euless, TX

Bioworld Merchandising is a leading design and distribution company of licensed and private label apparel, headwear & accessories to all retails channels. We collaborate with some of the most widely recognized brand and retail partners in the world. Employees of Bioworld consider it to be an honor and a privilege to be part of the hottest, most creative, dynamic company in the industry! We are seeking skilled candidates who are excited to join this amazing team! We Believe in Great Brands: Our goal is to translate the brand story into product that is as innovative and distinctive as the brand itself. Creative Culture: Our multi-disciplinary team brings to our brand partners a unique mix of creative product design paired with merchandising expertise. We prize collaboration and believe innovation comes from a diversity of creative ideas. We are the Market: Our team believes in full immersion to gain insight into retail markets, contemporary culture and consumer reaction. Position Overview Reporting to the Director of Business Applications, the ERP IT Operations Manager is responsible for leading the strategic vision, implementation, and continuous improvement of our ERP systems. This role requires a blend of technical expertise, business acumen, and leadership capabilities to support enterprise-wide operations, exclusively within Microsoft Dynamics 365 Business Central. The ideal candidate will drive innovation, ensure system reliability, and guide cross-functional teams to optimize business processes and maximize system performance. Key Responsibilities Define and manage the ERP program strategy, vision, and roadmap. Lead the implementation, enhancement, and maintenance of ERP solutions, extensions, and third-party integrations. Oversee Business Central upgrades and ensure version control across all platforms. Develop and monitor KPIs to assess system performance and project effectiveness. Collaborate across engineering, development, and business teams to ensure alignment and solution delivery. Manage external vendor relationships and third-party developers. Ensure integration of ERP initiatives with enterprise goals, adjusting scope, budget, or timelines as needed. Utilize Agile/Scrum methodologies to manage project delivery. Partner with business leaders to identify and prioritize technology solutions. Provide detailed status reports on project progress, milestones, risks, and resources. Lead, coach, and develop high-performing technical and functional teams. Qualifications & Experience Must have a minimum of 6 years of hands-on experience with Microsoft Dynamics 365 Business Central. Candidates without this experience will not be considered. 7+ years of experience with Microsoft Dynamics 365 Business Central (formerly Dynamics NAV). Strong critical thinking, project planning, and multitasking skills. Proven leadership experience managing ERP teams and initiatives. Expertise in deploying, maintaining, and optimizing ERP systems and integrations. Proficient in Agile methodologies and project execution. Strong communication and stakeholder management skills. Preferred: 10+ years of experience as a techno-functional lead with Dynamics 365 Business Central. Experience leading full lifecycle ERP implementations (at least three). Industry experience in retail manufacturing, Print on Demand (POD), or wholesale. Functional knowledge of all BC modules and PLM systems. Familiarity with third-party tools such as: Insight Works (License Plating, Advanced Inventory Count, Scanners) Lanham (eShip/eReceive, Inbound Container, OWR, Rate Shopping) Experience with Power Apps and Power Automate. Microsoft Certified: Dynamics 365 Business Central Functional Consultant Associate. Six Sigma or APICS certification. Knowledge of licensing and royalty structures. Build and foster a high-performing team culture through development, recognition, and clear communication. Oversee recruitment, hiring, training, and performance management of internal and external ERP team members. Conduct regular performance reviews and implement strategies for professional growth and succession planning. Provide mentorship and technical guidance to both functional and technical staff. Education Requirement Bachelor's degree in Information Technology, Computer Science, Business Management, or related field. Minimum 5 years of experience in ERP operations or a similar leadership role. Work Schedule Hours of operation: Monday-Friday: 8:30am - 5:30pm; extended work hours depending on volume. On-call availability for resolving emergency issues from home.

Full Part/Time: Full time Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret/SCI Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other Required: None Job Family: Intelligence Operations and Analysis Job Qualifications: Skills: Analytical Support, Communication, Data Interpretations, Datasource Certifications: None Experience: 4 + years of related experience US Citizenship Required: Yes Job Description: Seize your opportunity to make a personal impact as an Operations Analyst Tech supporting a critical mission within Oahu, HI (Camp Smith). ARMA Global, a fully owned subsidiary of GDIT is your place to make meaningful contributions to challenging projects and grow a rewarding career. At ARMA, people are our differentiator. As an Operations Analyst Tech you will help to continue to support the mission. You will utilize your 4+ years of experience to provide a wide range of subject matter support to the customer mission: analytical support necessary to generate due diligence packets, perform profile maintenance, conduct Information monitoring and analysis of consumer data portfolios, and public record/business/credit and Internet research. Conduct industry analysis using a variety of data sources to include (social media, Internet, Commercial and Open-Source Databases) to create products. Gather, analyze, and evaluate data pertaining to operations, and organizations in support of force protection and identity data management efforts. Recommend mitigation efforts to identify vulnerabilities and risks. Identify communication links and associated networks, conducts development, and provides recommendations in support of future technical collection and targeting efforts. Perform link analysis on new and existing networks in order to identify access vectors and vulnerabilities. Coordinate and collaborate with other disciplines and partner organizations to produce thorough and reliable products. Maintain an active understanding of relevant technologies and services while being prepared to include emerging tools and procedures as necessary. The analyst will have an opportunity to support additional duties beyond the prescribed functions becoming integrated and trained to support and compliment operational execution. May assist in preparing assessment of current threats and trends based on the research and analysis of intelligence data. Experience at a command or DoD agency preferred. Ability to work independently and meet short deadlines in a fast-paced environment, coordinate participation and input in the development of global plans. Coordinate and collaborate with other disciplines and partner organizations to produce thorough and reliable products. Performs additional duties as assigned. Participates in special projects as required. May develop and maintain analytical procedures to meet changing requirements. The analyst will have an opportunity to support additional duties beyond the prescribed functions becoming integrated and trained to support and compliment operational execution. Excellent Communications. Experience with data providers, data flow, data analytics and assessments, operational risk assessments, threats, and threat mitigation strategies. Commercial ID applications and solutions experience. Experience conducting online research and analysis for discover, vulnerabilities, and threats. MEANINGFUL WORK AND PERSONAL IMPACT As an Operations Analyst Tech, the work you'll do at ARMA will be impactful to the mission of the customer. You will play a crucial role in gathering, analyzing, and evaluating data pertaining to operations and organizations. You will support the customers force protection and identity data management efforts. Collaborate with other disciplines and partner organizations to produce thorough and reliable products. Drive to work independently and meet short deadlines in a fast-paced environment, coordinate participation, and input in the development of global plans. Utilize relevant technologies and services while being prepared to include emerging tools and procedures as necessary. WHAT YOU'LL NEED TO SUCCEED: Bring your Operations Analyst Tech expertise and drive for innovation to GDIT. The Operations Analyst Tech must have: Education: Associate degree Experience: 4+ years of related experience either Military or Civilian Equivalent Technical skills: Microsoft office Security clearance level: Active TS/SCI clearance US citizenship required Role requirements: Military Experience, Special Operations Optional Skills and Abilities: Commercial or Military Aviation Experience Commercial maritime experience Commercial finance and banking experience Location: On Customer Site - Oahu, HI (Camp Smith) ARMA IS YOUR PLACE: At ARMA, the mission is our purpose, and our people are at the center of everything we do. Growth: AI-powered career tool that identifies career steps and learning opportunities Support: An internal mobility team focused on helping you achieve your career goals Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off Flexibility: Full-flex work week to own your priorities at work and at home Community: Award-winning culture of innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore a career in intelligence at GDIT and you'll find endless opportunities to grow alongside #armajobs The likely salary range for this position is $90,100 - $121,900. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work Location: USA HI Camp Smith Additional Work Locations: Total Rewards at GDIT: Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most. We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.

Dexian is seeking a IT Business Analyst II for an opportunity with a client located in Plano, TX. Responsibilities: Captures and supports delivery of business and system requirements to accomplish business goals Some prior experience in working in technology Understands both business requirements and the basic tenets of the technical solution. Helps effectively translate needs between both sets of stakeholders Is responsible for decomposition of Epics to digestible user stories, acceptance criteria definition, prioritization of stories and backlog refinement with the team Ensures user stories meet the Definition of Ready before work begins and meet the Definition of Done before acceptance Leverages various techniques to assist with creation of Epics and stories such as process flow diagrams, context diagrams and use cases Collaborates with Product Managers, stakeholders, and peer Delivery Lead members to ensure alignment of work Removes team impediments; participates in team and Train routines as required Supports Deployment Activities by supporting CRQ Deployment Approval Routines and ensures Quality standards are met Coordinates and facilitates ART ceremonies -e.g. Backlog Refinement, Program Increment (PI) Planning, ART Sync (or PO Sync, Scrum of Scrums), System Demos, Retrospective. In collaboration with the Portfolio Manager, ensures the program has a healthy product/program backlog. Facilitates dependency management/risk management/impediment removal for the ART. Promotes/facilitates communication and collaboration within the ART to support value delivery and PI commitments. Responsible for providing status updates and reporting pertaining to ART plans/delivery/timelines/impediments to stakeholders and leadership Ensures Enterprise Change Management and other policy requirements for technology solutions are met for the epics/features delivered by the ART. Measures ART delivery, maturity, and performance and reviews the metrics with the ART to identify improvement opportunities. Captures data to help determine/track product funding and resource acquisition needs Supports overall JIRA Reporting and Team Confluence Management Requirements: Business Analyst (Domain Experts) Agile Scrum Master Agile tools (Jira) The Product Owner/Technical Analyst role is critical as the Financial Center Team continues to prepare to innovate the experience of our Financial Center Applications and experiences for clients The role will be leading backlog management activities including requirement review and development, process and product analysis, user story/acceptance criteria definition and refinement for one of the scrum teams on the Financial Center release train The Agile Development team will consist of 8-10 software engineers that are focused primarily around quarterly integrated development cycles in addition to Monthly releases scheduled for smaller enhancements Proficient in Agile processes and Jira Ability to analyze end to end business processes and negotiate with the Business to make the most optimal changes Ability to work in a matrix environment, have excellent communication skills and be problem solvers Collaborates with stakeholders to understand their needs and problems Creates and prioritizes work for the team Dexian is a leading provider of staffing, IT, and workforce solutions with over 12,000 employees and 70 locations worldwide. As one of the largest IT staffing companies and the 2nd largest minority-owned staffing company in the U.S., Dexian was formed in 2023 through the merger of DISYS and Signature Consultants. Combining the best elements of its core companies, Dexian's platform connects talent, technology, and organizations to produce game-changing results that help everyone achieve their ambitions and goals. Dexian's brands include Dexian DISYS, Dexian Signature Consultants, Dexian Government Solutions, Dexian Talent Development and Dexian IT Solutions. Visit ******************* to learn more. Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

Application Analyst II REMOTE Application Analyst II-REMOTE -Experience with Clinical 3rd Party Applications Experience with cardiology, radiology, lab, PACS, Sleep Lab (Cadwell) and PFT (Breeze Suite) Monday-Friday

Duration:6 Months Roles & Responsibilities • Tier 2 support and ticket management for UKG Pro WFM (Dimensions) Time & Attendance System and payroll related questions and issues. • Monitoring integrations between our primary HCM system of record (Workday), and our timekeeping system. • Consult with subsidiaries regarding timekeeping needs, then implement and test system configurations to address. • Manage regular system upgrades and firmware upgrades for time clocks • Diagnose, troubleshoot, and resolve software and hardware problems • Participate in and contribute to project planning and activity for HR systems, including managing small projects independently. • Meet with management, subsidiaries, vendors, and others as needed to discuss and resolve problems. Qualifications & Experience Bachelor's degree or 4 + years professional experience Time & Attendance/Timekeeping systems implementation experience required (configurations, enhancements, system management) UKG Pro WFM (Dimensions) timekeeping system experience preferred UKG Workforce Central timekeeping system experience preferred Skills: Advanced knowledge of requirements and practices for effective timekeeping management UKG Pro WFM system About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************ US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Recruiter Details: Name: P Praveen Chary Email: **************************** Internal Id: 25-52145

Why USAA? At USAA, our mission is to empower our members to achieve financial security through highly competitive products, exceptional service and trusted advice. We seek to be the #1 choice for the military community and their families. Embrace a fulfilling career at USAA, where our core values - honesty, integrity, loyalty and service - define how we treat each other and our members. Be part of what truly makes us special and impactful. The Opportunity We are seeking a dedicated Bank Information Technology Governance Lead. We offer a flexible work environment that requires an individual to be in the office 4 days per week. This position can be based in our Phoenix, AZ; San Antonio, TX; Plano, TX; Colorado Springs, CO; Chesapeake, VA; Charlotte, NC or Tampa, FL offices. Relocation assistance is not available for this position. What you'll do: Supports the first line of defense in ensuring the effectiveness, application, and adherence to IT governance, risk management, and compliance programs within the Bank Technology Office. Leads and supports the design, implementation, and continuous improvement of IT governance, risk, and compliance programs within the Bank Technology Office. This role develops and enforces IT policies and standards, monitors compliance with regulations, leads risk assessments, and provides strategic advice to senior management. Collaborates with various stakeholders, including IT teams, business units, legal, and audit, to ensure integrated governance practices. Leads and supports the execution of the bank's first line IT Bank risk strategy aligned with Association risk and regulatory frameworks. Develops, coordinates, and enforces Bank IT and security policies, standards, and procedures to ensure regulatory compliance and risk mitigation. Participates and oversees audits, assessments, and reviews to monitor compliance with internal policies and external regulations. Assesses Bank IT activities for compliance with regulations such as GDPR, HIPAA, and PCI DSS. Serves as the primary liaison for regulatory bodies, ensuring timely reporting and responses to inquiries. Manages third party and regulatory responses, questionnaires. Maintains the Bank IT risk register and leads periodic risk assessments across technology operations. Provides strategic advice to senior management on Bank IT governance and compliance matters. Collaborates with IT, legal, procurement, and other stakeholders to ensure integrated governance practices. Provides input into the budget management process for Bank IT governance initiatives to ensure resources are allocated effectively and aligned with priorities. Assists in establishing, monitoring, and reporting on key performance metrics and reporting mechanisms for governance and compliance initiatives. Produces reporting documentation for Technology and Risk and Compliance Committees. Ensures that Bank IT continually meets any regulatory, statutory, and legal obligations, supports the organization's objectives, works within the defined ethical and cultural framework, and follows the IT governance framework. Oversees compliance responses ensuring that they are validated, communicated appropriately, and evidenced. Supports identification, assessment, and mitigation of risks related to Bank technology operations and monitoring, technology architecture and systems limitations and/or design and development. Supports ongoing oversight of affiliate agreements for IT services, ensuring FSB compliance and risk ownership. Reports on affiliate risk posture and mitigation efforts to senior leadership. Supports incident and issue management processes for Bank impacting technology issues, ensuring rapid triage, root cause analysis, and remediation. Mentors junior members of the IT governance team, providing guidance and support in their professional development. Leverages AI capabilities within the context of the IT Gov function as needed. Stays abreast of emerging technologies and regulations and ensuring IT alignment with business goals. Ensures risks associated with business activities are effectively identified, measured, monitored, and controlled in accordance with risk and compliance policies and procedures. What you have: Bachelor's degree in Information Systems, Computer Science, Business Administration, or a related field; OR 4 years of related experience (in addition to the minimum years of experience required) may be substituted in lieu of degree (12 years of experience in lieu of a degree). 8 years experience supporting IT governance, risk management, compliance, or IT audit activities, including 2 years experience in a team or people leadership role. In-depth knowledge of IT governance frameworks such as COBIT, ITIL, ISO 27001, and NIST. Demonstrated experience in developing and implementing IT policies, standards, and procedures. Experience in coordinating IT audits and assessments, and ensuring compliance with regulatory requirements. Demonstrated experience in policy development, audit coordination, and risk-based compliance monitoring. A strong understanding of regulatory and compliance requirements applicable to the organization. Experience communicating technical information to non-technical audiences. Experience partnering with cross-functional team members to deliver results. Advanced knowledge of Microsoft products. What sets you apart: Information Technology or Security certifications (e.g., CISA, CRISC, CISM, CISSP, CGEIT, CIA, NIST, COBIT, etc.). Familiarity with financial institutions regulations (GLBA, FFIEC Handbooks, PCI DSS) Work experience in highly regulated work environments including other large financial institutions Experience with data-driven analysis using AI tools and collaborating to drive process innovation Highly self-motivated individual capable of working independently and proactively handling their workload with minimal direct supervision. Strong analytical skills and demonstrated experience collaborating effectively with leadership at all levels within an organization. Compensation range: The salary range for this position is: $143,320-$273,930. USAA does not provide visa sponsorship for this role. Please do not apply for this role if at any time (now or in the future) you will need immigration support (i.e., H-1B, TN, STEM OPT Training Plans, etc.). Compensation: USAA has an effective process for assessing market data and establishing ranges to ensure we remain competitive. You are paid within the salary range based on your experience and market data of the position. The actual salary for this role may vary by location. Employees may be eligible for pay incentives based on overall corporate and individual performance and at the discretion of the USAA Board of Directors. The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job. Benefits: At USAA our employees enjoy best-in-class benefits to support their physical, financial, and emotional wellness. These benefits include comprehensive medical, dental and vision plans, 401(k), pension, life insurance, parental benefits, adoption assistance, paid time off program with paid holidays plus 16 paid volunteer hours, and various wellness programs. Additionally, our career path planning and continuing education assists employees with their professional goals. For more details on our outstanding benefits, visit our benefits page on USAAjobs.com. Applications for this position are accepted on an ongoing basis, this posting will remain open until the position is filled. Thus, interested candidates are encouraged to apply the same day they view this posting. USAA is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Direct Hire Addison, TX (Hybrid) Base + Bonus + Full Benefits Responsibilities Plan and execute all technology-related activities for new store openings (NSOs) and remodels - including procurement, ordering, system configuration, installation, onsite support, and hyper-care. Manage NSO technology timelines and ensure alignment across Construction, Store Operations, Marketing, Training, and other cross-functional teams. Develop and implement strategies to improve efficiency and reduce costs related to procurement, storage, staging, and shipment of NSO technology and equipment. Partner with internal technology teams to implement new systems, platforms, and process improvements as needed. Collaborate with technology vendors to ensure pre-opening readiness, including staging, imaging, configuration, and installation. Build, maintain, and report on detailed NSO project plans and timelines to leadership. Establish, track, and report key performance indicators (KPIs) for NSO technology support and post-opening success. Evaluate future technology equipment and system needs to identify impacts on the NSO process. Align procedures and workflows with the New Store Opening team to meet target timelines and ensure full operational readiness. Partner with the Service Desk to create documentation and ensure a seamless transition to ongoing support after launch. Provide feedback to internal technology teams to support continuous improvement and maintain the health and performance of in-store equipment. Develop and document processes for incident management and troubleshooting during pre-opening installations. Oversee NSO technology budgets and manage related internal or external support resources. Requirements Bachelor's degree in Business, Information Systems, or related field (or equivalent experience). 3-5 years of experience in IT project management, retail systems implementation, or store operations technology support. Strong understanding of POS, network infrastructure, and retail back-office technology. Excellent organizational and communication skills with the ability to manage multiple projects simultaneously. Proven ability to work collaboratively across departments and with external vendors. Comfortable working in fast-paced, deadline-driven environments. Willingness to travel to store locations as needed. Experience with enterprise retail systems. Understanding of retail logistics, construction, or merchandising workflows. Project management certification (PMP, Agile) preferred. Experience coordinating vendor relationships and IT service providers. Estimated Min Rate: $94500.00 Estimated Max Rate: $135000.00 What's In It for You? We welcome you to be a part of the largest and legendary global staffing companies to meet your career aspirations. Yoh's network of client companies has been employing professionals like you for over 65 years in the U.S., UK and Canada. Join Yoh's extensive talent community that will provide you with access to Yoh's vast network of opportunities and gain access to this exclusive opportunity available to you. Benefit eligibility is in accordance with applicable laws and client requirements. Benefits include: Medical, Prescription, Dental & Vision Benefits (for employees working 20+ hours per week) Health Savings Account (HSA) (for employees working 20+ hours per week) Life & Disability Insurance (for employees working 20+ hours per week) MetLife Voluntary Benefits Employee Assistance Program (EAP) 401K Retirement Savings Plan Direct Deposit & weekly epayroll Referral Bonus Programs Certification and training opportunities Note: Any pay ranges displayed are estimations. Actual pay is determined by an applicant's experience, technical expertise, and other qualifications as listed in the job description. All qualified applicants are welcome to apply. Yoh, a Day & Zimmermann company, is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Visit ************************************************ to contact us if you are an individual with a disability and require accommodation in the application process. For California applicants, qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. All of the material job duties described in this posting are job duties for which a criminal history may have a direct, adverse, and negative relationship potentially resulting in the withdrawal of a conditional offer of employment. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. By applying and submitting your resume, you authorize Yoh to review and reformat your resume to meet Yoh's hiring clients' preferences. To learn more about Yoh's privacy practices, please see our Candidate Privacy Notice: **********************************

Immediate need for a talented Technology Analyst - Disaster Recovery. This is a 12 months contract opportunity with long-term potential and is located in Dallas, TX (Onsite). Please review the job description below and contact me ASAP if you are interested. Job ID: 25-91693 Pay Range: $60 - $65/hour. Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location). Key Responsibilities: Govern disaster recovery plans and procedures for critical business applications and infrastructure. Create, update, and publish disaster recovery-related policies, procedures, and guidelines. Ensure annual updates and validations of DR policies and procedures to maintain readiness and resilience. Maintain up-to-date knowledge of disaster recovery and business continuity best practices. Perform regular disaster recovery testing, including simulation exercises, incident response simulations, tabletop exercises, and actual failover drills to validate procedures and identify improvements. Train staff and educate employees on disaster recovery processes, their roles during incidents, and adherence to disaster recovery policies. Coordinates Technology Response to Natural Disasters and Aircraft Accidents Key Requirements and Technology Experience: Key Skills; Disaster Recovery, Business Continuity and Enterprise Operational Resilience. Strong knowledge of Airvault and ransomeware recory technologies Proven ability to build, cultivate, and promote strong relationships with internal customers at all levels of the organization, as well as with Technology counterparts, business partners, and external groups Proficiency in handling operational issues effectively and understanding escalation, communication, and crisis management Demonstrated call control and situation management skills under fast-paced, highly dynamic situations Knowledge of basic IT and Airline Ecosystems Understand SLA's, engagement process and urgency needed to engage teams during critical situations Ability to understand and explain interconnected application functionality in a complex environment and share knowledge with peers Skilled in a Customer-centric attitude and the ability to focus on providing best-in-class service for customers and stakeholders Ability to execute with a high level of operational urgency with an ability to maintain calm, and work closely with a team and stakeholders during a critical situation while using project management skills Ability to present to C-Level executives with outstanding communication skills Ability to lead a large group up to 200 people including support, development, leaders and executives on a single call Ability to effectively triage - be able to detect and determine symptom vs cause and capture key data from various sources, systems and people Knowledge of business strategies and priorities Excellent communication and stakeholder engagement skills. 3 years of similar or related experience in such fields as Disaster Recovery, Business Continuity and Enterprise Operational Resilience. Working knowledge of Disaster Recovery professional practices, including Business Impact Analysis, disaster recovery plan (DRP), redundancy and failover mechanisms DR related regulatory requirement, and Business Continuity Plan exercises and audits. Ability to motivate, influence, and train others. Strong analytical skills and problem-solving skills using data analysis tools including Alteryx and Tableau. Ability to communicate technical and operational issues clearly to both technical and non-technical audiences. Our client is a leading Airline Industry and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration. Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. By applying to our jobs you agree to receive calls, AI-generated calls, text messages, or emails from Pyramid Consulting, Inc. and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy here.

IT Specialist Kaye/Bassman International Corporation (KBIC) is seeking an IT Specialist to support the continued growth and development of our Information Technology department. As a nationally recognized executive search firm, KBIC consistently ranks among the best in the industry for delivering superior results. Day-to-Day: Provide technical support for end-users and office technologies per established policies and procedures. Manage and support hardware for remote office environments. Deploy and retrieve home office hardware for remote users. Deliver deskside and MFP printer support. Ensure timely resolution of IT support tickets, meeting established SLAs. Maintain hardware inventory and facilitate hardware ordering requests. Play an active role in developing and implementing IT processes and procedures. Provide IT support for new remote office setups. Assist users with the installation and setup of computer hardware and peripherals. Why KBIC? Supportive Environment: A small office setting with a fun, team-focused atmosphere where your contributions are valued. Comprehensive Benefits: Well-rounded benefits package, including a 401(k)-retirement plan and health, dental, vision and life insurance Work-Life Balance - PTO and a flexible work environment to support your well-being. Vibrant Office Culture - Located right next to Legacy Hall and the Legacy shopping center, our office offers an energetic atmosphere. As an IT Specialist, you will work closely with the rest of our team to ensure that our company uses the most up-to-date technology to run our business and that our company's hardware and software are compatible, secure, and scalable. You will also manage our internal network and support our onsite and remote staff. What We're Looking For: 3+ years of verified experience in a corporate IT support role. Proficiency in Windows 11, Office 365 administration, and Microsoft Office. Experience with Zoom and Teams. Strong knowledge of PC hardware troubleshooting and common software issues. Mac OS troubleshooting experience. Familiarity with Apple and Android phone support. Ability to provide remote and phone-based support. Strong team player with the ability to work under deadlines and unsupervised. Experience using remote management tools for troubleshooting and support. Must pass a background check and drug screening. Comfortable working onsite full-time in Plano, TX (this is not a remote role). Additional Preferred Skills: Experience using a help desk ticketing system. Knowledge of SonicWall and general networking concepts. Ability to manage multiple projects simultaneously. About Us: Kaye/Bassman International Corporation is one of the nation's premier executive search firms, ranked the #1 retained search firm in the Dallas/Fort Worth area by the Dallas Business Journal. With over 40 years of continuous growth, we thrive on innovation, excellence, and a results-driven culture.

Consultant - Technology Consulting & Innovation Group (TCIG) - Software & Hi-Tech Practice Job Type: Full Time Experience Required: 15+ Years As a TCIG Consultant focussing on the Software & Hi-Tech Practice, you will be an excellent solution provider for Customer problems by understanding their technology landscape and proposing the right solutions. You will help customers define and execute their technology innovation strategies and thereby influencing revenues and growth. This role requires strong consulting experience and acumen, and a deep understanding of emerging technologies. You will spend more time engaging with clients-driving advisory discussions, shaping solutions, and co-creating innovation roadmaps and also collaborating internally with delivery, pre-sales, client partner and practice teams to ensure cohesive execution and value realization. Key Responsibilities: Develop tailored technology roadmaps and innovation strategies that leverage emerging technologies to drive client growth and efficiency. Build and maintain trusted advisor relationships with senior client stakeholders across product, engineering, and innovation functions. Lead discovery sessions and strategy workshops to understand business challenges, product goals, and technology priorities within the Software & Hi-Tech landscape. Partner with clients to identify high-impact use cases in areas like AI-enabled product engineering, SaaS transformation, and platform modernization. Conduct executive presentations and storytelling sessions to articulate technology value in business terms. Support client pursuits and pre-sales engagements by contributing to proposal development, RFP responses, and solution presentations. Presentations, Demos, & Pitches for prospect and customer meetings Sales enablement through the journey of customer acquisition. Engagement with existing customers to pitch specific solutions. Play a key role in influencing Revenues. Internal Collaboration & Enablement: Work closely with TCIG head and sales teams to align opportunity pursuits with client innovation goals and technology vision. Collaborate with delivery leaders to ensure solution feasibility, scalability, and alignment with ongoing client programs. Interface with innovation labs, product engineering, and domain experts to co-develop proofs-of-concept and prototypes for clients. Capture and share client insights, industry trends, and solution feedback to continuously refine TCIG offerings and go-to-market strategies. Thought Leadership & Market Foresight: Stay abreast of emerging technologies, business models, and competitive trends in the Software & Hi-Tech sector. Contribute to TCIG's internal and external thought leadership-through whitepapers, client presentations, and innovation sessions. Qualifications: Bachelor's in computer science, IT, or related field (BE/B. Tech) 15 years of total experience in technology consulting, or solution architecture roles. Strong understanding of Software & Hi-Tech industry trends -particularly product engineering, SaaS business models, and digital platform ecosystems. Proven success engaging senior client executives to shape and influence technology direction. Hands-on experience in developing technology roadmaps, proofs-of-concept, or advisory frameworks. Excellent communication, facilitation, and executive presentation skills. The salary range for this position takes into consideration a variety of factors, including but not limited to skill sets, level of experience, applicable office location, training licensure and certifications, and other business and organizational needs. The salary range displays the minimum and maximum targets for this position across all US locations and has not been adjusted for any specific state differentials. It is not typical for a candidate to be hired at or near the top of the range for their role. A reasonable estimate of the current salary range for this position is $150,000 to $175,000. Please note that the salary range posted reflects the base salary only and does not include benefits, or variable bonus programs. Final compensation decisions will depend on the unique facts and circumstances of each candidate. Aspire offers the following benefits for this position, subject to applicable eligibility requirements: Medical / Life Insurance Paid holidays FSA & HSA Commuter Benefits 401(k) plan and contributions Aspire's Rewards & Recognition program About Aspire Systems Aspire Systems is a $180+ million global technology services firm with over 4,500 employees worldwide, partnering with 275+ active customers. Founded in 1996, Aspire has grown steadily at a 19% CAGR since 2020. Headquartered in Singapore, we operate across the US, UK, LATAM, Europe, the Middle East, India, and Asia Pacific regions, with strong nearshore delivery centers in Poland and Mexico. Aspire has been consistently recognized among India's 100 Best Companies to Work For 12 consecutive years by the Great Place to Work Institute. Who We Are Aspire is built on deep expertise in Software Engineering, Digital Services, Testing, and Infrastructure & Application Support. We serve diverse industries including Independent Software Vendors, Retail, Banking & Financial Services, and Insurance. Our proven frameworks and accelerators enable us to create future-ready, scalable, and business-focused systems, helping customers across the globe embrace digital transformation at speed and scale. What We Believe At the heart of Aspire is our philosophy of “Attention. Always.”-a commitment to investing care and focus on our customers, employees, and society Our Commitment to Diversity & Inclusion At Aspire Systems, we foster a work culture that appreciates diversity and inclusiveness. We understand that our multigenerational workforce represents different regions, cultures, economic backgrounds, races, genders, ethnicities, education levels, personalities, and religions. We believe these differences make us stronger and are committed to building an inclusive workplace where everyone feels respected and valued. Privacy Notice Aspire Systems values your privacy. Candidate information collected through this recruitment process will be used solely for hiring purposes, handled securely, and retained only as long as necessary in compliance with applicable privacy laws. Disclaimer The above statements are not intended to be a complete statement of job content, but rather to serve as a guide to the essential functions performed by the employee in this role. Organization retains the discretion to add or change the duties of the position at any time.

Client-Facing | Project-Driven | Mid-Senior Level About Us We are a fast-growing benefits technology organization partnering with mid-market and enterprise employers across the U.S. to solve complex data and administration challenges. Our platform connects HR, payroll, and vendor systems to streamline eligibility, deductions, compliance, and ongoing plan management. We operate with a “work anywhere” mindset, value long-term client relationships, and are continuing to expand due to increased demand for our services. Our team culture emphasizes collaboration, accountability, and a genuine commitment to doing right by clients and partners. About The Role We're looking for a technically strong, client-facing Analyst who can build data integrations from the ground up and guide customers through onboarding. This isn't a heads-down processing role...this position engages directly with clients, gathers requirements, and translates them into fully functioning payroll and benefits data feeds. You'll work on multiple concurrent implementation projects, partnering closely with internal teams and external vendors to ensure every file is configured accurately and launched on schedule. Success in this role requires both analytical skill and professional polish. What You'll Be Doing Own end-to-end development of new data exchanges, including requirements gathering, build, testing, launch, and transition to ongoing support. Lead calls with clients and vendor partners to uncover needs, clarify file logic, and capture specs. Build new payroll deduction and HRIS data feeds, including field mapping and data validation. Apply programming-style logic (e.g., conditional mapping, transformation rules) to large, complex datasets. Coordinate with internal project managers and configuration teams to ensure timelines and requirements are aligned. Document technical specifications, file layouts, transfer protocols, and testing results. Identify issues quickly and drive resolution across internal and external teams. Support quality assurance efforts and contribute to continuous process improvements. Serve as the primary connection between client stakeholders and internal resources throughout the onboarding lifecycle. Ensure a smooth handoff into steady-state operations with complete documentation and issue resolution. What You Bring Bachelor's degree preferred 4+ years working in data integrations, HR/payroll connectivity, SaaS onboarding, or file-based implementation work Hands-on experience building payroll files or similar data feeds...not just maintaining existing ones Strong Excel and XML/XSL skills; familiarity with SQL, JavaScript, or similar tools is beneficial Ability to understand and apply programming-style logic in a non-software engineering role Experience working directly with clients - comfortable leading calls and translating requirements Highly organized and able to manage multiple workstreams with overlapping deadlines So, if you're interested in joining a well-established industry leader with incredible opportunities for growth, apply today!

Our client, a leading manufacturer of radiation detection instruments, is hiring a Project Engineer in Carrollton, TX! *This is a 6 month W2 contract to hire with benefits!* In this role, you will lead technical engineering for complex integration, software, and hardware projects, ensuring secure solutions for critical infrastructure. You'll oversee project requirements, design reviews, and cross-functional team coordination from development through deployment. Responsibilities: Lead technical engineering for integration, software, and hardware projects. Ensure project requirements and design standards are met through documentation and reviews. Collaborate with project managers to track project performance, address risks, and drive successful outcomes Requirements: Bachelor's degree in engineering or a related field 5+ years of engineering experience in project operations Experience with systems like DOORS and MS Project Motion Recruitment Partners is an Equal Opportunity Employer, including disability/vets. All applicants must be currently authorized to work on a full-time basis in the country for which they are applying, and no sponsorship is currently available. Employment is subject to the successful completion of a pre-employment screening. Accommodation will be provided in all parts of the hiring process as required under Motion Recruitment Employment Accommodation policy. Applicants need to make their needs known in advance.

ServiceLink, the unmatched mortgage industry leader, is in search of a sharp, customer service-oriented Information Technology Technician.The ideal candidate will be seeking an opportunity to join a world-class information technology team providing support and services to its desktop users. If you thrive on being part of a high-performance team, we encourage you to apply today. This is an exciting time to join ServiceLink, where you will enjoy an entrepreneurship culture which drives innovation. In this role, you will… · Perform hardware and software break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitoring the infrastructure to identify/resolve issues · Respond to escalated end-user issues You possess … · Technical Associates Degree or equivalent preferred · 2+ Years of technical work experience in a corporate environment preferred · The ability to identify, develop and implement technical processes and solutions · Project development and management skills · Outstanding customer service skills Responsibilities · Perform application break / fix work including but not limited to upgrades · Develop expert understanding of applications, internal software and associated technologies · Diagnose/resolve end-user problems including recognition, isolation, research of software/hardware errors/features if required and problem resolution · Execute a daily caseload as assigned and provide updated ticket status information and/or case resolution · Assist in maintaining the LAN/WAN infrastructure on a day-to-day basis · Monitor the infrastructure to identify/resolve issues · Respond to escalated end-user issues · Participate in maintenance activities geared to ensuring the health and availability of infrastructure equipment · Provide problem analysis and support to ensure proper escalation during outages or periods of degraded infrastructure performance · Provide support utilizing all available tools including remote control technologies · Assist in the coordination and execution of planned and unplanned infrastructure downtime activities as required · Ability to carry, or otherwise move and position objects/employee equipment or like weighing up to 50 pounds · All other duties as assigned Qualifications MINIMUM QUALIFICATIONS • Technical Associates Degree preferred • 2+ Years of technical work experience • Experience in Windows 11 • Experience with Microsoft Office 365 • Experience with multiple hardware platforms • Certifications a plus • Effective problem-solving skills • Excellent customer service skills • Ability to multitask • Highly organized • Ability to work in a collaborative, team environment • Ability to be productive in a fast-paced environment • Ability to apply learning on a supervised basis · Ability to grasp new concepts and develop skill set We can recommend jobs specifically for you! Click here to get started.

We are seeking to hire an IT Security Management Team Lead to support operations for a Federal Government customer. Duties and Responsibilities: Implementation of the Information Security Policy along with identifying potential risk, vulnerabilities and evaluating the effectiveness of security measures currently in place Implementation of Management, Operational and Technical security controls to ensure the Confidentially, Integrity and Availability of IT services and data Coordinating with multiple groups to analyze and investigate IT Security problems and issues that are unique to the enterprise desktop Manage day to day operations, provide direction, instructions and guidance to team members Qualifications Required Skills/Certifications: Knowledge and experience with Federal Mandates and Information Security standards including but not limited to user access controls, auditing, common operating systems and domain structures such as (Active Directory) for desktop system and associated vulnerabilities Ability to perform complex IT security access controls for major security projects Up-to-date on current and emerging security principles and practices Information Systems Security Officer (ISSO) and Information Assurance (IA) training and experience (preferred) Working knowledge of Active Directory is required Knowledge of Remedy is required Excellent customer service skills Writing skills are a must. The applicant must be able to effectively maintain spelling and grammar standards while drafting and sending email correspondences. CISSP / CISM Clearance - Top Secret Security Clearance

To be eligible to enlist in the U.S. Navy, candidates must be between the ages of 18-34 At any given moment, hundreds of complex networked computer systems are operating in tandem to keep ships and submarines operating at their best. The specialized training youll receive in this field will pave the way to careers in IT and network support, computer programming, web development and information security. SOFTWARE ENGINEERING JOBS IN THE NAVY INFORMATION SYSTEMS TECHNICIAN When a network goes down, vital information may be lost, from global satellite data to special intelligence communications. Thats why its critical that trained Information Systems Technicians are on board to make sure networks and related systems are designed and operated properly and errors are fixed without any interruption to the mission. CRYPTOLOGIC TECHNICIAN NETWORKS As a Cryptologic Technician Networks, you fight in the battlespace of the future. Use state-of- the-art technology to perform offensive and defensive cyber operations, investigating and tracking enemies while also protecting our networks from attacks. As an expert in communication defense and forensics, youll be expected to rise to the ever-evolving challenge of maintaining cybersecurity. INTELLIGENCE SPECIALIST Collect intel on everythingdata on foreign cultures, enemy movements, current weather forecasts, etc. Then, use it to create cohesive intelligence briefings for high-ranking Navy officials. Your deep understanding of global culture and battlespaces makes you a critical component of mission readiness. Solid intel isnt easy to come by, but as an IS, you can save lives by helping us stay ready for anything. PAY AND BENEFITS From the day you start, youll receive: Competitive salary Potential to earn a bonus upon enlistment Free health insurance Free housing A retirement plan Paid training College credit EDUCATION OPPORTUNITIES Navy College Program and Tuition Assistance Post-9/11 GI Bill, up to 100% tuition Professional credentials and certifications College credit hours toward a bachelors or associate degree through the American Council on Education QUALIFICATIONS AND REQUIREMENTS U.S. citizen or equivalent High school graduate or equivalent 17 years of age or older General qualifications may vary depending upon whether youre currently serving, whether youve served before or whether youve never served before. WORK ENVIRONMENT These roles perform a variety of duties worldwide, at numerous overseas and stateside shore commands, aboard surface ships, aircraft and submarines. They generally divide time between assignments ashore and afloat. PART-TIME OPPORTUNITIES Serving part-time as a Navy Reserve Sailor, your duties will be carried out during your scheduled drilling and training periods. During monthly drilling, Sailors in the Navy Reserve typically work at a location close to their homes. Take a moment to learn more about the general roles and responsibilities of Navy Reserve Sailors. RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military RequiredPreferredJob Industries Government & Military

Apply now " Company: Dentsply Sirona, Inc Dentsply Sirona is the world's largest manufacturer of professional dental products and technologies, with a 130-year history of innovation and service to the dental industry and patients worldwide. Dentsply Sirona develops, manufactures, and markets a comprehensive solutions offering including dental and oral health products as well as other consumable medical devices under a strong portfolio of world class brands. Dentsply Sirona's products provide innovative, high-quality and effective solutions to advance patient care and deliver better and safer dentistry. Dentsply Sirona's global headquarters is located in Charlotte, North Carolina, USA. The company's shares are listed in the United States on NASDAQ under the symbol XRAY. Bringing out the best in people As advanced as dentistry is today, we are dedicated to making it even better. Our people have a passion for innovation and are committed to applying it to improve dental care. We live and breathe high performance, working as one global team, bringing out the best in each other for the benefit of dental patients, and the professionals who serve them. If you want to grow and develop as a part of a team that is shaping an industry, then we're looking for the best to join us. Working at Dentsply Sirona you are able to: Develop faster - with our commitment to the best professional development. Perform better - as part of a high-performance, empowering culture. Shape an industry - with a market leader that continues to drive innovation. Make a difference -by helping improve oral health worldwide. Scope of Role We are looking for an experienced and talented IT System Administrator to join our team in Richardson, TX. This individual will be responsible for providing technical support and daily administration for application servers, networking equipment, servers, PC hardware, telephones, cabling, and connectors. They will be resonsible for maintaining system logs and instructing the users in the basic of PC and network functions. This person must follow corporate guidelines for network access, purchasing policies, and security. The individual must have excellent customer service skills and the ability to document work through the Dentsply Sirona ticket system. Responsibilities for Employment * Provide advanced customer service and technical support to end-users for hardware and software to identify root cause, and provide technical support * Analyze, research, and resolve complex end-user escalation incidents or issues and troubleshooting from other IT support staff; escalate as necessary * Install, configure, and test installed hardware and software on new or existing devices, in accordance with standard procedures * Set up new equipment and devices; set up and maintain workstations; provide appropriate access to applications, systems, and data * Provide guidance and explain policies and procedures to IT support staff and end-users * Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly * Monitor data-center health using existing management tools, and respond to hardware issues as they arise; help build, test, and maintain new servers when needed * Maintain internal infrastructure requirements, including laptop and desktop computers, servers, routers, switches, firewalls, printers, phones, security updates; support internet, intranet, LANs, WANs, and network segments * Communicate and translate technical information to non-technical end users; maintain communication and monitor incident through resolution * Participate in the maintenance, implementation, troubleshooting, and end-user support for applications, mobile devices, and servers * Implement security policies and protocols * Review, update, and maintain documentation to ensure internal processes and procedures, workflows, and training manuals are current * Review and evaluate new hardware and software products; recommend the implementation of new products * Create, track, and maintain reports and provide updates to management * Assist in tracking and maintaining hardware and software inventory; interact with vendors * May mentor, train, and direct the work of other staff members and/or student workers * Active Directory User Management (Creations, Terminations, Attribute Modifications, Group Memberships) * Advanced knowledge of Microsoft M365 Products (Outlook, Office, Teams, SharePoint, Yammer, Planner, OneDrive) * Maintain full compliance with all corporate network Standards and SOPs as well as all SOX and FDA Part 11 guidelines. * Install, configure, and maintain personal computers, servers, Ethernet networks, network cabling, printers, and other related equipment and devices. * Investigate user problems, identify the source of the issue and implement the solution. * Manage and maintain system backups of critical network resources. * Review and implement lifecycle management of servers, key network systems, and associated hardware to ensure maximum performance. * Prioritize and Implement standard services * Create and update site documentation * Identify and implement opportunities to improve hardware and software systems * Determine timeframes and manage/oversee completion for major IT projects including system updates, upgrades, migrations, expansions, and outages * IS Application - Corporate provided - troubleshoot all issues and coordinate issue resolution with application provider * Manages local IT budget * Troubleshoot client login issues to determine and resolve the reported problem (Account, Connectivity, and Cisco VPN) * Troubleshoot telephone and VOIP issues * General Windows Troubleshooting (Reboot, Cleanup, Drivers, Patching) * Troubleshoots network connectivity issues (WIFI, LAN, Internet Provider) * Data Center management * Manage. Rack, wire, and provides console access to Cisco Switches * Depending on the needs of the company, the employee may be entrusted with and asked to perform other tasks related to his/her competence. * Server Administration for site specific servers. * Adheres to Dentsply Sirona IT Policies * Additional responsibilities as assigned. * Train customers on new devices and technologies Education: Bachelor's degree in Computer Sciences or a related field preferred, or combination of an equivalent education and work experience. Years and Type of Experience * 4+ years of experience within IT/Technical environment Key Required Skills, Knowledge and Capabilities * Cisco knowledge and certification a plus; Microsoft Certification (preferred) * Advanced (C1) * Internationally and culturally aware * Strategic focus with the ability to also operate tactically when needed * Exceptional Analytical thinking with effective judgment and decision-making capabilities * Patience with users and ability to remain calm * Strong written and verbal communication skills * Problem-solving and research skills that translate to the ability to find solutions for customer problems when a solution is not immediately apparent * Interpersonal skills that function to create connections and positive experiences for customers * Technological skills specific to the company's products and trouble-shooting practices Dentsply Sirona is an Equal Opportunity/ Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, sexual orientation, disability, or protected Veteran status. We appreciate your interest in Dentsply Sirona. If you need assistance with completing the online application due to a disability, please send an accommodation request to **************************. Please be sure to include "Accommodation Request" in the subject.

Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance: None/Not Required At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world. Raytheon is seeking a Senior Analyst, Technical Publications, to support the Manufacturing Engineering department in McKinney, TX. The Manufacturing Engineering department controls and improves manufacturing processes, including composite layup, mechanical and electrical assembly, and structural bonding. As the Technical Publications Senior Analyst, you will help create, update, and edit assembly instructions and routers for production, depot, and development programs, and you will manage the approval and publication process. You will also maintain websites and control access to them. You will work closely with manufacturing engineers, production personnel, operations and program management, and quality engineering. What You Will Do Create and release process documentation, including assembly instructions and routers. Review drawings for changes that need to be transferred to assembly instructions. Update and administer websites. Assist the production floor with documentation access issues. Interface with various functions including quality, electrical, and mechanical engineering. What You Will Learn The products we build and the assembly processes and equipment used to build them. Qualifications You Must Have Typically Requires a Bachelor's degree in Science, Technology, Engineering or Math (STEM) and minimum 2 years of relevant experience. Experience in technical writing and a mastery of written English. Experience with website maintenance and updating U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract Qualifications We Prefer Proficiency in interpreting engineering drawings. Ability to communicate and collaborate with factory personnel, managers, and engineers. Experience with Common Manufacturing Enterprise System (CMES) factory operating system. SAP (PRISM) experience. Proficiency in CSS and html and/or DreamWeaver. What We Offer Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation. Relocation assistance is not available Learn More & Apply Now! Please consider the following role type definition as you apply for this role. Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products. The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Aufgaben About Us Mercedes-Benz is USA is responsible for the sales, marketing and service of all Mercedes-Benz and Maybach products in the United States. In our people, you will find tremendous commitment to our corporate values. Our products and employees reflect this dedication. We are looking for diverse top-notch individuals to join the Mercedes-Benz Team and uphold these hallmarks. JOB OVERVIEW The IT Service Desk Support Senior Analyst is responsible for overseeing the delivery and continuous improvement of end-user IT support services, primarily through the management of an outsourced Service Desk. This role ensures high-quality service delivery by monitoring performance metrics, managing support content, facilitating end user education, and serving as a key escalation point. Additionally, the specialist manages financial aspects related to Service Desk operations and end-user software procurement, ensuring cost-effective and efficient support solutions. Service Desk support encompasses a customer base of 1600 personnel from Farmington Hills, Fort Worth, Canada, Mexico, and external call center sites. RESPONSIBILITIES Service Desk Management - 50% * Ensure the outsourced Service Desk adheres to contractual obligations and service level agreements (SLAs). * Conduct regular reviews of incident and request handling to ensure timely and effective resolution. * Collaborate with vendors to address performance gaps. * Monitor and analyze key performance indicators (KPIs) such as first-call resolution rate, average response time, and ticket closure rate. * Track customer satisfaction scores and implement initiatives to improve user experience. * Conduct periodic service quality assessments and drive continuous improvement efforts. * Ensure onboard and offboard user administration for critical systems is performed accurately and efficiently. Knowledge Base Management - 20% * Maintain and enhance the Knowledge Base for End User Computing (EUC) support, ensuring content is accurate, up-to-date, and user-friendly. * Collaborate with technical teams and Service Desk agents to identify and document recurring issues and solutions. * Promote self-service capabilities through effective knowledge management. * Ensure end-user support practices align with organizational policies, data protection standards, and audit requirements. * Responsible for internal and external auditing validation, investigations and remediation of any findings. Communication and Education - 15% * Develop and distribute user communications regarding EUC updates, best practices, and known issues. * Organize training sessions, webinars, or documentation to educate users on IT topics and tool changes. * Act as a liaison between IT and business units to ensure clear and effective messaging. End User Escalation - 10% * Serve as a point of escalation for complex or unresolved end-user incidents and service requests. * Coordinate with internal support teams and vendors to ensure timely resolution. * Document escalation procedures and maintain transparency with stakeholders. Financial Management - 5% * Oversee financial management and cost tracking for Service Desk operations. * Manage procurement and licensing of small-buy end-user software, ensuring compliance and cost efficiency. * Provide financial reporting and analysis to support IT planning and decision-making. Qualifikationen QUALIFICATIONS Degree: Bachelor's Knowledge * Business - General - 1-2 yrs * Customer Service - Proficient - 3-5 yrs * Finance - General - 1-2 yrs * IT - Comprehensive - 5+ yrs * Vendor Management - Proficient - 3-5 yrs Skills * Analytical - Collect data and establish facts and trends, Integrate Information from various sources, review and interpret and evaluate statistical information * Facilitation * IT - Testing, Key Account Management, Operation system * MS Office * Presentation * Problem Solving ADDITIONAL INFORMATION Technical Knowledge * End User Computing (EUC): Familiarity with desktops, laptops, mobile devices, operating systems (Windows, mac OS), and common productivity software (Microsoft 365). * IT Service Management (ITSM): Understanding of ITIL principles, incident/request management, and service lifecycle. * Remote Support Tools: Proficiency with tools like SCCM, Intune, Teams or similar platforms. * Basic Networking: Knowledge of network troubleshooting, VPNs, and connectivity issues. * Security & Compliance: Awareness of data protection policies, access controls, and endpoint security practices. Operational Knowledge * Vendor Management: Experience working with outsourced service providers and understanding contract terms and SLAs. * Performance Metrics: Ability to interpret KPIs, customer satisfaction scores, and service quality reports. * Knowledge Management: Skills in creating, curating, and maintaining support documentation and self-service portals. * Procurement Processes: Understanding of software licensing, small-buy procedures, and budget tracking. EEO Statement Mercedes-Benz USA is committed to fostering an inclusive environment that appreciates and leverages the diversity of our team. We provide equal employment opportunity (EEO) to all qualified applicants and employees without regard to race, color, ethnicity, gender, age, national origin, religion, marital status, veteran status, physical or other disability, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local law.

Intro Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you'll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you'll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board! Why you'll love this job As a Product Owner / Project Owner in Global Sales, you'll lead key initiatives within the $14 Billion indirect sales channel, helping shape tools that enhance customer experience and partner engagement. You'll manage strategic projects across the Global Sales technology stack, working closely with technology providers and stakeholders to deliver solutions for internal stakeholders across the organization and external customers at global agencies and corporate customers. What you'll do * Acts as a liaison with technology providers to develop and manage implementation project plans and configuration processes within established timeframes * Analyzes and gathers business requirements for multiple corporate initiatives simultaneously * Prioritizes requirements (user stories), provides risk analysis, and provides project documentation in Visio, Excel, and PowerPoint * Works closely with stakeholders to ensure reasonable timelines are set, reviews and approves product design, coordinates quality assurance, reviews and prioritizes defects, provides approval and sign off of builds, and oversees implementations * Performs user acceptance testing (UAT) for application software upgrades and maintenance on a regular basis * Coordinates demos to stakeholders (all levels of management) * Critically analyzes and evaluates information gathered from multiple sources to create documentation * Conducts requirement and test plan reviews and ensures requirements and test documentation is approved in accordance with audit standards * Understands expectations that were set with the business unit(s) * Creates end user training documents and materials, supports internal and external users by answering inquiries via email and provide training as needed * Create PowerBI reports and CRM dashboard views for end users All you'll need for success Minimum Qualifications- Education & Prior Job Experience * Min 3 years' experience in equivalent role Preferred Qualifications- Education & Prior Job Experience * Bachelor's degree in information Technology, Computer Science, MIS or any Engineering field * Experience with project and technical defect tracking tools such as Rally Skills, Licenses & Certifications * Experience in analyzing system and business processes, improving customer satisfaction, reducing cost and increasing revenue * Skilled at driving organizational change through the integration of people, process, and technology * Demonstrated expertise in any CRM platform such as Microsoft Dynamics 365 * Ability to assemble information, extract pertinent facts, draw logical conclusions, and present recommendations aligning with tools used in Global Sales * Strong aptitude for problem solving and analytics, and the ability to transform requirements into process flows and to analyze data for problem solving using tools such as Visio and Excel What you'll get Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more Feel free to be yourself at American Feel free to take advantage of all that American Airlines has to offer: * Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network. * Health Benefits: On day one, you'll have access to your health, dental, prescription and vision benefits to help you stay well. And that's just the start, we also offer virtual doctor visits, flexible spending accounts and more. * Wellness Programs: We want you to be the best version of yourself - that's why our wellness programs provide you with all the right tools, resources and support you need. * 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year. * Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more