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  • Help Desk Technician (9709)

    Lutheran Services Florida 4.4company rating

    Information technology internship job in Tampa, FL

    Lutheran Services Florida (LSF) envisions a world where children are safe, families are strong, and communities are vibrant. LSF is seeking a talented Help Desk Technician who wants to make an impact in the lives of others. Purpose and Impact: The Help Desk Technician is considered a crucial role in the front-line of support for Lutheran Services Florida networks and computing environment. The individual must be agile, willing to learn and think outside of the box in order to operate effectively in an ever-changing technology landscape. Troubleshoot issues and work with other teams to nail down root cause issues and correct them as necessary. Act as the first point of contact in an entry level support position. Provide technical assistance and support for incoming inquires and issues related to computer systems, software, and/or hardware. Respond and perform troubleshooting through diagnostic techniques and pertinent questions via phone, email, walk-ins, remote sessions, and/or the IT support management application. Essential Functions: Installs, administers and maintains all hardware (PC's, laptops, thin clients, network devices) and software. Enforce security and anti-virus procedures for all Agency workstations as needed. Document and maintain related procedures, system policies, software configurations, user profiles, etc. Document and maintain incident logs (email, Internet, and web presence downtime; others as defined by supervisor). Recommends and schedules repairs. Maintain a current knowledge of new and existing technologies to ensure the Agency is utilizing lowest cost/most effective technologies. Develop and maintain a network of workstation hardware and software experts that can be utilized to problem solve, recommend new concepts and consult. Provide both on-site and on-line support to LSF users. Review, advise and concur in the acquisition of all related hardware and software. Develop (with Help Desk Supervisor) an implementation plan for all planned tasks under his area of responsibility. Other Functions: Performs other similar or related duties as assigned. Physical Requirements: Sitting for extended periods of time (up to 8 hours/day) while working at a computer or answering phone calls. Occasional standing and walking to access equipment, printers, or assist with onsite support. Manual dexterity sufficient to operate a computer keyboard, mouse, phone, and other standard office equipment. Visual acuity to read computer screens, documentation, and technical manuals. Ability to lift and carry equipment (such as laptops, monitors, or small servers) weighing up to 50 pounds. Occasional bending, stooping, or crawling to access cables and hardware in confined or low-clearance areas. Hearing and speech ability to communicate effectively via phone, video call, and in-person. Minimal travel out of town (statewide) as needed, with or without notice. Must have reliable transportation, with liability insurance for business use of the vehicle. Education: Associate's degree in a related field or equivalent experience. A+, N+ and Microsoft Certified Professional + Internet (MCP+I) certifications or equivalent experience preferred. Experience: One to two years' experience in administration of workstation support in a network environment. Skills: Excellent oral and written communication skills. Excellent customer service skills Microsoft System Center Print Management Run diagnostic programs to resolve problems Walk customers through problem-solving processes Hardware and software analysis and problem resolution Customer service Basic understanding of Windows-based PC computing and troubleshooting Basic understanding of networking concepts Onboarding and offboarding of end-users Microsoft Office suites Other: Must demonstrate sensitivity to our service population's cultural and socioeconomic characteristics and needs. Principal Accountabilities: Reports to Help Desk Supervisor. Team player with co-workers and central Services office staff. Adherence to Agency policies and management practices. Effective staff management and leadership. Why work for LSF? LSF offers 60 programs across the state of Florida serving a wide range of populations in need. Mission Driven staff members become part of the LSF community while transforming the lives of those in need. Our staff additionally find growth opportunities as they explore areas of interest within the organization. Amazing benefits package including: Medical, Dental and Vision Telehealth (24/7 online access to Doctors) Employee Assistance Program (EAP) Employer paid life insurance (1X salary) 13 paid holidays + 1 floating holiday Generous PTO policy (starting at 16 working days a year) Note: Head Start employees paid time off and holiday schedule may differ 403(b) Retirement plan with 3% discretionary employer match OR 3% student loan repayment reimbursement Tuition reimbursement LSF is proud to be an equal opportunity employer. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
    $34k-40k yearly est. 4d ago
  • Computer Field Tech Position-Tampa FL

    BC Tech Pro 4.2company rating

    Information technology internship job in Tampa, FL

    This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you. Job Details This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket. You will be completing hardware part replacements for Dell and Lenovo warranty services. Pay period -every Friday after the first week of completing tickets. You must have a reliable form of transportation to run these calls. You must have access to a computer and the internet to log onto your portal. Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls. You will be responsible for contacting your customers and confirming a window to go onsite to complete the service. Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
    $35 hourly 60d+ ago
  • INFORMATION TECHNOLOGY INTERNSHIP

    State of Florida 4.3company rating

    Information technology internship job in Saint Petersburg, FL

    Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:
    $23k-37k yearly est. 46d ago
  • Technical Support Specialist

    Sayres and Associates 3.9company rating

    Information technology internship job in Pine Castle, FL

    Responsible for analyzing exercise operations, sensor performance, tactics, and weapons systems to support Navy training and operational readiness. Develops and delivers computer-based training materials tailored to Navy operational units and systems. Responsibilities: * Analyze operational and training data to assess performance and identify improvements. * Create and present computer-generated reports and written materials for Navy Fleet personnel, including flight crews, ship/submarine commanding officers, and operational staff. * Develop instructional materials and deliver presentations to large, diverse audiences. * Operate computer-based systems for simulation, analysis, and reporting. * Apply knowledge of Navy operational and administrative directives and procedures. Qualifications: * Bachelor's degree preferred. * 3 to 5 years of relevant experience required. * Strong analytical, communication, and presentation skills. * Familiarity with Navy systems, tactics, and operational environments. * Secret Clearance required with ability to obtain TS/SCI Benefits: Sayres Defense offers a competitive benefits package including medical, dental, and vision insurance, retirement plan options, paid time off, and additional employee support programs. Eligibility and specific offerings may vary based on position, location, and other factors. The position description is only meant to be a representative summary of the major responsibilities and accountabilities performed by the incumbents of this position. The incumbents may be requested to perform position-related tasks other than those stated in this description. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, gender identity, disability or veteran status. At Sayres, our employees enjoy an atmosphere conducive to realizing their potential through personal and professional development while simultaneously exceeding customers' expectations. We offer a broad spectrum of technical, engineering and administrative services including acquisition, financial and program management; fleet synthetic training; logistics; ship construction engineering; systems engineering and integration; wargaming; test and evaluation; security, counterintelligence and policy analysis. Sayres is headquartered in Washington, DC with offices throughout the United States and has a presence abroad. #cj
    $42k-73k yearly est. 60d+ ago
  • IT Technician II (RTMC)

    Lucent Group 4.5company rating

    Information technology internship job in Tampa, FL

    The RTMC IT Technician II is responsible for mid-level support of all computer systems within the FDOT Operations Center, including handling “help desk” calls. The day-to-day includes monitoring systems functionality, troubleshooting devices locally and remotely, application support, installation and updates of new software, assisting users with IT related issues, as well as other day-to-day IT duties as assigned. SCHEDULE: M-F; 40 hours a week; Typical schedule will be between 11am-7pm and part of the on-call rotation. FDOT's TMC operates 24/7/365, flexibility is needed for events, outages, etc. This Full-Time position is intended for a mid-level individual with a technical background and experience. We are seeking a candidate who is local to the Tampa Bay area. JOB RESPONSIBILITIES Troubleshoots original “Help Desk” notification and may respond in person when problem cannot be fixed remotely. Creates reports on all help calls and responses to include fixed and outstanding items with details on what replacement parts were needed. Maintains a working knowledge of the telephone system and coordinates as needed with the telephone contractor. Responds to problems with the proprietary software system 24/7 to ensure that the system is available to operators at all times (this duty is shared with the IT Manager) May be required to respond to the Ops Center if the problem cannot be addressed remotely. Inventories all computer system hardware parts monthly to ensure the Ops Center is operating at 100%. Performs functions as directed by the IT Manager to include any routine and non-routine functions. Informally trains users in basic computer skills as needed. Installs and loads all functions of any new workstation when purchased, to include the communications link to the network system. Performs hardware and software upgrades. Conducts daily backups for all critical systems and ensure these are available in case systems need to be restored. Monitors video wall to comply with 100% system availability. Monitors video feeds from other partners to ensure their display on the Video Wall at all times. Monitors the website to ensure all functions are operational. Performs any additional tasks as assigned by the Project Manager, Ops Manager or IT Manager JOB REQUIREMENTS: College Degree in Computer Science or High school diploma and equivalent of two years of experience in computer operations and Helpdesk. Must have CompTIA A+ certificate and ability to attain other professional certifications, including the MCSE certification. Working knowledge of local and wide area networks, internet, email systems, telecommunications and data communications, SOPs (Windows and Linus), software packages, software utilities, proper records maintenance and storage for local and distributed environments. Proven professional work experience in the IT field Ability to troubleshoot and resolve most routine problems with computer systems Ability to clearly communicate technical information in layman's terms Ability to communicate in technical terms the circumstances of software or hardware problems to other technicians Ability and willingness to work alternate work schedules, including on-call rotation for full 24 hours (Sat/Sun typically) Skilled in documentation and technical writing Ability to create daily, weekly, monthly and yearly reports regarding system availability and help desk calls Ability to coordinate real time activities and priorities, multitask, work on several projects simultaneously Ability to work independently and as a part of a team. BENEFITS: Lucent Group, Inc. offers F/T employees a generous benefit package that includes health, vision, dental, STD/LTD company paid, Basic Life company paid, PTO, 9 paid holidays, and one floating holiday.
    $55k-63k yearly est. 14d ago
  • It Auditor / Security Assessor / Intern

    360 Advanced Cybersecurity

    Information technology internship job in Saint Petersburg, FL

    GENERAL DESCRIPTION This position is part-time, assistant client-serving auditors with the expectation that he / she will work 20 hours per week to fulfill job and client responsibilities. The primary office location will be Tampa / St Petersburg. The IT Auditor / Security Assessor Intern's primary duties will include assisting with various aspects of professional services project delivery related to information technology audit and security assessment services. The individual will work as part of various engagement teams providing professional services to our clients. The IT Auditor / Security Assessor Intern will have the opportunity to work with various team members while learning innovative technologies and business processes; work with personnel at all organizational levels; gain broad industry experience; gain experience with all of our core services; and have the opportunity to become exceptionally proficient in one or more of those services. Our internship opportunities are designed to provide real-world experience to college students in an effort to prepare them for professional careers upon completion degree. We may choose to offer interns continuing employment opportunities throughout their school career and upon completion of degree. REQUIRED QUALIFICATIONS The most critical attributes for success within our team are having interest in what we do; a willingness to learn; exceptional work ethic; a commitment to quality and success; strong writing and communication skills; personal accountability; and loyalty in the way he or she treats their relationships. These attributes will be given preference to field of study or technical experience. Working toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred Professional, with good oral and written communication skills; strong computer skills Effective communication, leadership, and time management skills Demonstrated consistency in values, principles, and work ethic Interest and familiarity with technology, business operations, and strategy Excellent organizational skills, with ability to pull projects over the finish line Ability to lift and move up to 15 pounds Ability to sit for prolonged periods of time. Ability to stand, walk, bend, or reach as necessary for job tasks. Ability to use hands/fingers for typing, writing, or handling materials. COMPANY DESCRIPTION 360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Staff Associate to join our team.
    $28k-43k yearly est. 60d+ ago
  • Internal IT Auditing Intern - Summer 2026

    Paragoncommunity

    Information technology internship job in Tampa, FL

    Location: Tampa, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. An Internal IT Audit Intern will be responsible for supporting the Internal Audit team that reports to the Company's Board of Directors representing shareholder interests. The Internal IT Audit Intern will work on a team, assisting in the performance of IT and operational audits evaluating internal and external standards of performance while learning new skills and engaging with business leaders across the enterprise. Audits may focus on IT general controls as well as many other important, exciting, and emerging areas of technology (e.g., artificial intelligence, cloud platform management, cybersecurity). This full-time, 12-week internship (May 18th, 2026 - August 7th, 2026) program is an opportunity to build professional relationships and network in the Internal Audit profession, contribute to key audit deliverables, discover more about many IT disciplines in a major organization, and showcase your critical thinking skills and creativity. How you will make an impact: Experience and learn about the healthcare industry, IT disciplines for a major organization, and the Internal Audit profession. Research and provide well-rounded support for the IT Audit team for important IT audits and gain valuable healthcare industry and IT auditing experience. Assist with industry research and planning for IT audits that cover important and/or emerging technology risks. Learn and document technical processes using narratives and visuals. Interact with IT professionals across many IT domains by assisting with developing, monitoring, and tracking material request lists and/or other audit support. Contribute to and document planning and process walkthrough meetings. Assist with evaluating the design of processes or controls in place to protect the Company from significant risks along with detailed control testing. Summarize audit results for key stakeholders, including the Company's most senior leadership, and recommend improvements in processes, policies and procedures. Minimum Requirements: Pursuing a bachelor's degree in the Management of Information Systems or related majors (e.g., Computer Science, Cybersecurity, Accounting, Finance) with IT concentrations. Ability to work 32-40 hours/week for the duration of the internship with at least two days onsite/week in our Tampa, FL office. Currently enrolled in a program of study at an accredited college/university Preferred Skills, Capabilities, and Experiences: Candidates graduating in December 2026 or May 2027 with a 3.2 GPA or higher are preferred Basic understanding of common IT Infrastructure components (e.g., network devices, databases, applications, cloud and on-premises systems) Comfortable in a fast-paced environment and a quick learner. Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, VISIO, etc.). Excellent Communication skills, both written and oral. Ability to apply problem-solving, analytical, and organizational skills. Ability to develop public speaking and presentation skills. Job Level: Non-Management Non-Exempt Job Family: ADM > Intern Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $28k-43k yearly est. Auto-Apply 13d ago
  • Internal IT Auditing Intern - Summer 2026

    Elevance Health

    Information technology internship job in Tampa, FL

    Location: Tampa, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. An Internal IT Audit Intern will be responsible for supporting the Internal Audit team that reports to the Company's Board of Directors representing shareholder interests. The Internal IT Audit Intern will work on a team, assisting in the performance of IT and operational audits evaluating internal and external standards of performance while learning new skills and engaging with business leaders across the enterprise. Audits may focus on IT general controls as well as many other important, exciting, and emerging areas of technology (e.g., artificial intelligence, cloud platform management, cybersecurity). This full-time, 12-week internship (May 18th, 2026 - August 7th, 2026) program is an opportunity to build professional relationships and network in the Internal Audit profession, contribute to key audit deliverables, discover more about many IT disciplines in a major organization, and showcase your critical thinking skills and creativity. How you will make an impact: * Experience and learn about the healthcare industry, IT disciplines for a major organization, and the Internal Audit profession. * Research and provide well-rounded support for the IT Audit team for important IT audits and gain valuable healthcare industry and IT auditing experience. * Assist with industry research and planning for IT audits that cover important and/or emerging technology risks. * Learn and document technical processes using narratives and visuals. * Interact with IT professionals across many IT domains by assisting with developing, monitoring, and tracking material request lists and/or other audit support. * Contribute to and document planning and process walkthrough meetings. * Assist with evaluating the design of processes or controls in place to protect the Company from significant risks along with detailed control testing. * Summarize audit results for key stakeholders, including the Company's most senior leadership, and recommend improvements in processes, policies and procedures. Minimum Requirements: * Pursuing a bachelor's degree in the Management of Information Systems or related majors (e.g., Computer Science, Cybersecurity, Accounting, Finance) with IT concentrations. * Ability to work 32-40 hours/week for the duration of the internship with at least two days onsite/week in our Tampa, FL office. * Currently enrolled in a program of study at an accredited college/university Preferred Skills, Capabilities, and Experiences: * Candidates graduating in December 2026 or May 2027 with a 3.2 GPA or higher are preferred * Basic understanding of common IT Infrastructure components (e.g., network devices, databases, applications, cloud and on-premises systems) * Comfortable in a fast-paced environment and a quick learner. * Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, VISIO, etc.). * Excellent Communication skills, both written and oral. * Ability to apply problem-solving, analytical, and organizational skills. * Ability to develop public speaking and presentation skills. Job Level: Non-Management Non-Exempt Job Family: ADM > Intern Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.
    $28k-43k yearly est. 12d ago
  • Spring 2026 - IT Functional General Student Co-Op/Intern

    Tampa Electric Company

    Information technology internship job in Tampa, FL

    Title: Spring 2026 - IT Functional General Student Co-Op/Intern Company: Tampa Electric Company State and City: Florida - Tampa Shift: 8 Hr. X 5 Days Where Your Education Meets Opportunity Are you a college student ready to gain real-world experience in your field of study? The TECO Energy Student Program is your opportunity to apply classroom knowledge in a professional setting, contribute to meaningful projects, and grow your career from day one. We partner with accredited four-year colleges and universities to recruit motivated students who are eager to learn and make an impact. As a student with us, you'll take on challenging assignments that align with your academic background and our business needs-giving you a head start on your future. Why Join Us? Hands-on experience in your area of study Meaningful, project-based work Professional development and mentorship A supportive, inclusive work environment Start building your future with TECO Energy. Position Summary/Details: We are seeking a motivated Spring Interns and Co-Ops to support our Information Technology (IT) functional application teams. The roles provides hands-on experience in enterprise systems administration and business process solutions within a global SAP environment. The interns will assist with day-to-day operations, troubleshooting, and enhancement activities across SAP modules and infrastructure. IT Functional Focus Area Opportunities for Interns & Co-Ops: Compliance & Risk Architecture Framework Database Management Systems Asset & Vendor Management SAP Basis & Applications Project Management, PMO Compliance & Risk: Will assist in coordinating IT risk, compliance and audit related activities. Will gain experience in administering IT Compliance Management Systems and Governance, Risk, and Compliance (GRC) tool(s). Will assist in information sharing activities with partner utilities including gathering of metrics and managing of surveys. Additionally, you may be asked to perform other administrative and reporting activities. Architecture Framework: This position will assist in modernizing our environment by working through IT Architecture Framework in implementing templates, models and validating the data for the architecture artifacts. The role will be responsible with assisting the creation of templates and documents that will be used by the Architecture practice and assist and automate and standardize the process for the Architecture Review Boar. Database Management: Collaborate and assist as part of a team that designs, implements, and maintains all components of Database Management Systems (DBMSs). Learns to plan organize and coordinate database-related projects and maintenance activities. Assists in analyzing and visualizing data, building reports and dashboards for internal departmental use. Asset & Vendor Management: In this role, the student works closely with the business units and Technology to understand their needs and serves as the point of contact for all Technology purchases, SAP invoice processing and deliveries. Helps develop and assists in the creation of Request for Information (RFIs), Request for Proposal (RFPs), and Statement of Work (SOWs) under the guidelines and guidance of Corporate Purchasing and Contracts SAP Basis & Applications This role provides hands-on experience in enterprise systems administration and business process solutions within a global SAP environment. The student will assist with day-to-day operations, troubleshooting, and enhancement activities across SAP modules and infrastructure. Project Management, PMO Support our IT Project Management Office in system administration, requirements documentation, and process improvement. This role is ideal for a student or recent graduate eager to gain hands-on experience in PMO operations within a dynamic and fast-paced technology environment. The IT PMO Intern will work closely with our project managers and system administrators to streamline project workflows and enhance PMO effectiveness. Physical Location of Opportunities: Midtown HQ: 3600 Midtown Drive, Tampa, FL 33607 Or Bears Operations Center (BOC): 1006 Bearss Ave., Tampa, FL 33549 Working Conditions Mostly in a normal office environment Preferred Availability: 20-30 hours per week ideally but can accommodate up to 40 hours if that is what you are seeking. QUALIFICATIONS: Education: The successful applicant should be enrolled in an accredited university as a college undergraduate or a graduate level post-secondary educational program in a related discipline. Co-Op Requirements: To qualify as a co-op student, enrollment in the university's co-op program (proof of enrollment required); if not eligible for co-op program (or program unavailable), the student will be considered an intern. A minimum GPA of 3.0 on a 4.0 scale is required. Preferred discipline or degree type: Engineering, IT, Finance, Computer Science, Information Technology Year in School: Junior or Senior Knowledge, Skills, and Abilities: Working knowledge of business software applications and hardware technologies. Stays current with IT industry trends and emerging technologies. Good verbal, written, analytical, and interpersonal skills. Understands project plans and is able to clearly articulate their role, project goals, and timelines. Working knowledge of the Microsoft Office suite. Comprehends technical design specifications and possesses knowledge of development tools and technologies in support of the Information Technology Architecture. Emera Leadership Competencies: Builds Strong, Collaborative Relationships Cultivates Innovation and Embraces Change Develops People and Teams Drives Operational Excellence for Customers Speaks Up on Safety, Health, and the Environment Takes Ownership & Acts with Integrity Thinks Strategically & Exercises Sound Judgement A pre-employment drug screening, as well as a background check (including employment, criminal and motor vehicle) will also be conducted as part of the pre-employment screening. TECO Energy is proud to be an Equal Opportunity Employer. TECO Energy is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability status, veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by law, except where physical or mental abilities are a bona fide occupational requirement and the individual is unable to perform the essential functions of the position with reasonable accommodations. In order to provide equal employment and advancement opportunities for all individuals, employment decisions at TECO Energy will be based on skills, knowledge, qualifications and abilities. Pay Transparency Non-Discrimination Statement The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c) ADA policy It is the policy of TECO Energy to provide reasonable accommodation for all qualified disabled individuals who are employees and applicants for employment, unless it would cause undue hardship. The corporation will adhere to applicable federal and state laws, regulations and guidelines, including, but not limited to the Americans with Disabilities Act (ADA) of 1990 and section 503 and 504 of the Rehabilitation Act of 1970s. Application accommodations Applicants may request reasonable accommodation in the application process five business days prior to the time accommodation is needed. Pre-employment physical exams may be required for positions with bona fide job-related physical requirements regardless of disability.
    $28k-43k yearly est. 60d+ ago
  • Associate Technical Support Analyst

    Reliaquest 3.5company rating

    Information technology internship job in Tampa, FL

    Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.
    $52k-78k yearly est. Auto-Apply 30d ago
  • Multi Tiered Systems of Support (MTSS) Specialist (2025-2026) *Anticipated Vacancy*

    Pasco County Schools 4.3company rating

    Information technology internship job in Wesley Chapel, FL

    *Open Until Filled* Responsible for assisting with developing and implementing MTSS systems at the school and district level by fostering a climate of shared responsibility and shared commitment; supporting regional and school communities in the implementation of evidence-based practices and programs; advocating for an integrated, Multi-Tiered System of Supports; promoting the use of collaborative planning and problem solving; modeling the use of data to drive decision making; seeking, providing, and supporting professional development opportunities; advancing meaningful parental and community involvement; and delivering comprehensive services. EDUCATION, TRAINING & EXPERIENCE Master's degree in education or a closely related field Experience with development and implementation of professional development training Experience with program evaluation strategies and methods Experience in the assessment of student skills using a variety of formal and informal assessment tools Experience with the implementation of a Multi-Tiered System of Supports at the school or district level CERTIFICATES, LICENSES & REGISTRATIONS Valid Florida Educator's Certificate PREFERRED QUALIFICATION School based Leadership experience School Psychologist experience Must have experience in Multi Tiered Systems of Support, including identification of needs, implementation of interventions, and action planning around data. Click here for Job Description. Notification of Nondiscrimination: The District School Board of Pasco County does not discriminate on the basis of race, color, sex, religion, national origin, marital status, disability, or age in its programs, services, and activities or in its hiring and employment practices.
    $47k-61k yearly est. 60d+ ago
  • Deal Desk Specialist

    Informa 4.7company rating

    Information technology internship job in Auburndale, FL

    This role is based in our Auburndale, MA office. Informa TechTarget is seeking a detail-oriented, legal-minded person to join our Deal Desk and Order Management department in the position of Deal Desk Specialist. The Deal Desk Specialist is responsible for reviewing contracts for customers at the pre-sale stage of their proposals. As well as managing the contract process from signed contract to order creation, ensuring we are compliant and set up for successful delivery of our campaigns. This is a cross-function role that requires the recipient to learn a deep understanding of product logic from set-up to delivery and understanding the fundamentals of contracting within the context of today's fast-paced environment of online media. Essential Job Functions: * Collaborate with Sales teams to streamline contract negotiations, resolve deal structure challenges, and ensure timely contract execution while maintaining compliance with company pricing and legal guidelines. * Field and respond to and/or create redlined documents from/for clients; from small campaign-specific engagements to large, multi-year Enterprise contracts. * Review client-generated RFPS, NDAs, MSAs, SOWs, for compliance with company standards. * Draft, review, negotiate, and approve Non-Disclosure Agreements, Purchase Orders, Insertion Orders, and Statements of Work to support sale of media and related products * Provide support for legal aspects of client vendor procurement approval processes and/or coordinate completion of client vendor technology questionnaires. * Ability to develop a thorough understanding of processes, product offerings, and appropriate terms and conditions, including but not limited to: * Pricing models and discounting * Revenue Recognition * Approvals collection * Ability to effectively communicate and coordinate with different internal teams involved in the campaign lifecycle (Sales enablement, Finance and Legal departments, Sales Management, and Products)
    $44k-62k yearly est. 19d ago
  • Dynamic PC Support Techician

    Worldwide Techservices Open 4.4company rating

    Information technology internship job in Lakeland Highlands, FL

    Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit
    $34k-46k yearly est. 60d+ ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Information technology internship job in Saint Petersburg, FL

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $33k-46k yearly est. 7d ago
  • IT Operations Specialist

    Exxact Express 4.4company rating

    Information technology internship job in Lakeland, FL

    Title: IT Operations Specialist Type: Full time, Salaried **This is an onsite role in Lakeland, Florida. Work schedule: Monday-Friday, 8am-5pm** Summary We are seeking a proactive and versatile IT Operations Specialist to join our team in Lakeland, Florida. In this vital onsite role, you will be responsible for supporting and maintaining our IT infrastructure-including laptops, desktops, networking, and peripheral devices. This position plays a crucial role in ensuring seamless day-to-day operations, with a strong focus on Electronic Data Interchange (EDI) support and general hardware setup. You'll also contribute to the implementation and maintenance of strategic IT systems, such as Transportation Management Systems (TMS), and support various technological initiatives across the organization. Essential Duties and Responsibilities Serve as the first line of onsite IT support by diagnosing and resolving hardware, software, and network issues. Oversee and maintain EDI integrations to ensure accurate and timely data flow- critical to supply chain operations and planning. Perform hands-on installation, configuration, and deployment of desktops, laptops, printers, network hardware, and other peripherals. Coordinate software installations, hardware repairs, and system updates. Support and maintain digital phone systems (e.g., Spectrum, Cisco). Proactively document troubleshooting steps, solutions, and support tickets in an organized and timely manner. Work closely with cross-functional teams to support ongoing IT projects and process improvements. Skills and Qualifications Strong interpersonal skills, including clear communication, active listening, and customer-focused support. Excellent analytical and problem-solving abilities with attention to detail. Ability to manage multiple priorities in a fast-paced, dynamic environment. Eagerness to learn and adopt new technologies. Strong understanding of IT support tools and best practices. Familiarity with key organizational IT systems and how they support business operations. Technical Competencies and Experience 1-2 years of hands-on IT support experience. Solid understanding of desktop and network troubleshooting. Demonstrated experience with EDI integration and support-preferably in logistics, supply chain, or manufacturing. Experience with Transportation Management Systems (McLeod preferred). Familiarity with PowerBI and data visualization tools is a plus. Preferred IT certifications: CompTIA A+, Network+, Security+, Dell, Microsoft, or SonicWall. Working knowledge of computer networks, security, and hardware/software configuration.
    $54k-72k yearly est. 60d+ ago
  • IT Engineering Cloud Systems/Database Admin

    Coca-Cola Beverages Florida 4.4company rating

    Information technology internship job in Tampa, FL

    Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment. Roles and Responsibilities Administer cloud resources (virtual machines, storage, networking, databases, identity/access). Monitor system health, performance, and capacity across cloud environments (Azure). Perform routine updates, patching, and backups/restores of cloud systems. Administer on-prem/cloud base database administration tasks. Manage user accounts, roles, and permissions within cloud platforms. Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary. Support cloud deployments and application integrations. Maintain system documentation, standard operating procedures, and runbooks. Assist in implementing security and compliance requirements, including IAM, encryption, and logging. Participate in disaster recovery and business continuity planning. Collaborate with engineers on cloud automation and optimization initiatives. For This Role, You Will Need: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2-3 years of IT systems administration experience with exposure to cloud environments. Working knowledge of at least one cloud provider (AWS, Azure, or GCP). Familiarity with networking, virtualization, storage, and security concepts. Basic scripting experience (PowerShell, Bash, or Python) preferred. Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.
    $80k-106k yearly est. 8d ago
  • IT Field Project Technician

    Iventure Solutions, Inc. 3.7company rating

    Information technology internship job in Tampa, FL

    This role requires up to 60% travel. We are seeking a seasoned and versatile IT Field Project Technician to support the deployment and migration of IT infrastructure across a diverse range of client environments. This role requires hands-on technical expertise, project ownership, and the ability to independently manage multiple ongoing initiatives. The ideal candidate is well-rounded, highly organized, and capable of executing complex infrastructure projects with minimal supervision. We're looking for a technician who brings real-world experience in the implementation, migration, and ongoing administration of firewalls, switching infrastructure, Windows servers, and endpoint systems. In addition, the candidate should have strong working knowledge of Microsoft 365, modern endpoint management (Intune, Azure AD), and virtualization platforms. The ability to juggle multiple client projects while delivering high-quality results is key. A Day in the Life: You will spend the majority of your week deploying and managing infrastructure for assigned client projects-handling everything from physical installs to cloud configurations. Your work will blend technical implementation with direct client interaction, making your communication skills as important as your technical execution. Please note: we are not a recruiter or placement service. Position Overview Core Responsibilities: * Deploy and migrate a broad range of IT infrastructure components, including physical and virtual servers, network switches, firewalls, UPS systems, wireless access points, and user workstations. * Set up and configure desktops and laptops to ensure seamless integration into corporate environments. * Manage email, data, and application migrations with a focus on minimizing disruption and ensuring data integrity. * Administer Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and user provisioning. * Implement and support device onboarding into Intune and/or Azure Active Directory, applying compliance policies and user experience best practices. * Design, implement, and administer network and security infrastructure including firewalls, VLANs, routing, and switching solutions. * Lead infrastructure efforts involving Windows Server roles, Active Directory, DNS, DHCP, Group Policy, and server migrations. * Take full ownership of project scopes, maintaining accountability for timelines, documentation, and client satisfaction. * Engage with clients and internal teams to communicate updates, troubleshoot issues, and ensure alignment with expectations and standards. You are a great IT Field Project Desk Technician candidate if you have..... * Hands-on experience (typically 3-5+ years) in infrastructure delivery and support across varied client environments. * Technical understanding and practical expertise in: * Firewall systems: deployment, configuration, migration, and ongoing management (Fortinet, SonicWall, etc.) * Switching infrastructure: planning and administering VLANs, routing, link aggregation, PoE, and device connectivity. * Windows Server environments: implementation, Active Directory management, server migrations, and domain services. * Endpoint systems: Windows-based laptops and desktops, image deployment, policy enforcement, and troubleshooting. * Solid grasp of Microsoft 365 administration and cloud-based services. * Experience with Intune and Azure AD for modern device management and identity integration. * Excellent time management skills and the ability to independently manage 2-3 concurrent projects. * Strong interpersonal and communication skills; able to confidently interact with clients, peers, and leadership. * Up to 60% travel required (local, regional, and out-of-town). * Valid driver's license and reliable transportation. * Flexible schedule to accommodate travel and client needs. * Adherence to non-smoking policies at client sites and company offices. * Successful completion of background checks. It aligns with the position and team requirements. As for the time Allocation, how about the below: Time Allocation: * 60% - Infrastructure deployment and project execution * 20% - Endpoint/User migration and Microsoft 365 Intune migration (foundational-level tasks with opportunities to grow expertise) * 10% - General project delivery (based on assigned work) * 5% - Meetings, documentation, and administrative tasks * 5% - Training and technical development Perks of working here as an IT Field Project Technician: * WFH Flexibility * Focus on Work/Life Balance * We match 4% on your 401K * Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year * Comprehensive benefits package which includes paid life insurance and paid long term disability * Peerfit membership - providing free access to many local gyms and studios * Paid Maternity, Paternity and foster leave * Quarterly employee/family outings * Career Path road mapping * $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team * Real Culture initiatives and recognition, not just pizza parties * 360 degree feedback. You talk, we listen. * Mileage reimbursement * Super cool technology - virtual lab, paid certifications and training days * iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values
    $31k-49k yearly est. 46d ago
  • IT Support Specialist

    Treatt Usa

    Information technology internship job in Lakeland, FL

    At the heart of Treatt, the IT function enables streamlined operations, data-driven decision making and drives innovation through smart and secure technology. As a global team, we Support end users and devices - providing fast, reliable support keeping teams productive and connected Build and maintain core infrastructure - from networks and servers to cloud platforms - supporting every part of the business Manage compliance and embed cybersecurity at every level - safeguarding systems, information, accessibility and intellectual property Drive software and systems development - creating tools and applications that improve business operations, enhance customer experience, and support decision-making Duties & Responsibilities: Working in close collaboration with other IT team members to provide seamless service delivery and share knowledge and best practices through: IT Support: Respond to service desk requests promptly and efficiently, providing IT support to resolve technical issues and answer IT related queries. Service Request and Incident Management: Log, track, and manage incidents and service requests using our IT service management system, ensuring timely resolution and communication with end-users. Diagnose and troubleshoot hardware and software issues, escalating more complex problems to higher-level support teams as necessary. Maintain accurate records of incidents, service requests, and resolutions, contributing to the IT procedures, troubleshooting guides and knowledge base. System Maintenance: Assist with routine maintenance tasks, such as software updates and hardware replacements. Hardware and Software Installation: Preparing, Installing, configuring, and updating hardware systems and software applications. Networking: Managing, supporting, and maintaining network infrastructure (including server and networking) Security: Managing, supporting, and maintaining the security of IT systems (including Firewalls and other network security products) User Training: Training users on new software and hardware and providing guidance on best practices. Project Management: Deliver appropriate IT projects, leveraging project management methodologies and principles Education & Training: Education: A High School Diploma is essential. A bachelor's degree in information technology, Computer Science, or a related field is preferred but not essential. CompTIA A+ and/or ITIL Foundation certification is desirable Project management certification(s) are not essential to the role, but a desire to develop and grow towards project management responsibilities is preferred. Knowledge & Experience: Experience: A minimum of 3 years previous experience in an IT Support role, particularly in a service desk environment, is highly desirable. Technical Skills: Proficiency in troubleshooting hardware and software issues, knowledge of IT service management tools, and familiarity with common operating systems and applications. Project Management: Experience of project methodologies would be preferable but is not immediately essential to the role Working Conditions: Environment: Be aware of the potential exposure to hazardous Chemicals when working in the Production and Lab environment - typical spacious room, desks close together.Shop floor exposure, including some time inside and outside production or workshops environments
    $34k-57k yearly est. 60d+ ago
  • IT Help Desk - Onsite in Lakeland, FL

    Wiredpeople, Inc.

    Information technology internship job in Lakeland, FL

    Job DescriptionOverview: WiredPeople is seeking several qualified IT help desk technicians to assist our customers with questions and problems concerning computer systems, hardware, and software. The technician will work with customers onsite in Lakeland FL, guiding them through systems configuration and troubleshooting, while aiming to resolve issues with efficiency. Standout candidates will be excellent problem-solvers with outstanding communication and customer service skills. Responsibilities: Provide quick and effective assistance with information technology systems Listen attentively to customers' questions and concerns and offer optimal solutions Prioritize customer satisfaction in all communications, directing unresolved issues to next-level personnel Work with desktop support engineers to provide customers with superior service Represent WiredPeople with professionalism and integrity while helping to advance our company mission Respond to tech inquiries via email, through online chats, over the phone, or in person Walk customers step-by-step through the problem-solving process Help with troubleshooting hardware and software Follow up with customers to ensure satisfactory service Communicate customer feedback to the appropriate internal team members Qualifications and Experience Excellent problem-solving and analytical skills Comprehensive knowledge of computer systems and experience troubleshooting hardware and software The ability to break down technological processes and deliver clear, step-by-step instructions Patient, friendly demeanor with a great aptitude for listening Strong verbal and written communication skills Commitment to providing exceptional customer service Team-oriented mindset with an openness to constructive feedback Eagerness to learn new technologies and systems Experience working as an IT help desk technician or in a similar customer support role WiredPeople provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, WiredPeople complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Powered by JazzHR NJGvjXYdDK
    $34k-57k yearly est. 17d ago
  • IT Technician

    Next Perimeter

    Information technology internship job in Tampa, FL

    Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 12:00 PM to 9:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.
    $32k-58k yearly est. 60d+ ago

Learn more about information technology internship jobs

How much does an information technology internship earn in Bartow, FL?

The average information technology internship in Bartow, FL earns between $23,000 and $51,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.

Average information technology internship salary in Bartow, FL

$35,000
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