INFORMATION TECHNOLOGY INTERNSHIP
Information technology internship job in Punta Gorda, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
Information Technology Intern - Tice
Information technology internship job in Fort Myers, FL
Goodwill INDUSTRIES OF Southwest Florida, INC.
IT Computer Intern
Part Time
Based in Fort Myers, Florida, Goodwill of Southwest Florida is committed to serving people with disabilities and disadvantages by offering life-changing opportunities to achieve independence., Goodwill Industries of Southwest Florida works with the community providing support in mission services, retail and donated goods, and business development.
Description of Responsibilities
: Under supervision of the IT Technical Support Manager, installs, maintains, troubleshoots and upgrades computer hardware, software, and peripheral equipment. Makes recommendations regarding hardware and software acquisitions. Performs general technical support functions, including assembly, configuration and maintenance of the electronics and computer equipment. Ensures that all donated electronics are processed in an efficient manner. Other duties may be assigned as prescribed within the scope of this job. Performs related work as assigned.
Valid Florida License for a minimum of 4 years.
Occasional use of personal vehicle for trips (mileage reimbursement).
Required Experience
: Completion of two years of college-level coursework in computer science preferred. Information technology or a related field and two years of general computer installation, maintenance and repair experience; or, an equivalent combination of education and experience sufficient to successfully perform the essential duties of the job as listed above. A+ Certification is a plus. Must remain current on technological trends in hardware, software, peripherals and networking systems.
Required skills:
Computer hardware, software and peripherals such as central processing units, servers, monitors, cables, network systems, printers, plotters and modems; Procedures for installing, configuring, upgrading, troubleshooting and repairing applicable software, hardware and peripherals; Techniques for explaining technical concepts and procedures to non-technical users. Windows Server environment; Troubleshooting and solving hardware and software problems; Must have working knowledge of PC as well as appropriately identify computer components; have a working knowledge of operating systems and other relevant software programs; Communicating effectively. Stamina to maintain attention to detail despite interruptions. Vision to read printed materials and a computer screen; Hearing and speech to communicate in person and over the telephone; Lifting 50 pounds maximum with frequent lifting and/or carrying objects weighing up to 50 pounds. Occasionally exposed to extreme atmospheric conditions (temperature, noise, fumes, dust, etc)
BENEFITS AND EMPLOYEE WELL-BEING
Health and dental plans
403(b) retirement plan
Paid holidays
Personal time off (PTO)
Employee Assistance Program
Store Discounts
Tuition Reimbursement
Apply online at: goodwillswfl.org
Goodwill Southwest Florida is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Workplace Values
·
Respect:
We treat all people with dignity and respect.
·
Stewardship:
We honor our heritage by being socially, financially, and environmentally responsible.
·
Ethics:
We strive to meet the highest ethical standards.
·
Learning:
We challenge each other to strive for excellence and to continually learn.
·
Innovation: We embrace continuous improvement, bold creativity, and change.
Computer Field Technician
Information technology internship job in Naples, FL
This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details:
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
On-Call IT Field Technician & TV Configuration-North Port-Sarasota-Bradenton-Now
Information technology internship job in Venice, FL
On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support
💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability
⚠️ Important Note
This is an on-call, 1099 independent contractor role with no guaranteed hours.
You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept.
About Geeks on Site
Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more.
About the Role
We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers.
This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700).
You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally.
Key Responsibilities
Diagnose and repair hardware/software issues on Windows and mac OS systems
Resolve boot errors, OS issues, and login problems
Set up or troubleshoot Wi-Fi and wired internet connections
Replace or upgrade hardware (HDD, RAM, cooling fans, etc.)
Configure or connect printers and scanners (Canon, HP, Brother, etc.)
Address common printer error codes (e.g., ink absorber, paper feed, connectivity)
Perform general maintenance on multifunction printers (MFPs)
Reinstall operating systems using bootable USBs or recovery media
Install remote tools or shortcuts as requested
Communicate clearly with customers and provide basic post-service support
Document service visits and escalate complex issues as needed
Requirements
2+ years of field IT support experience, including computer and printer work
Familiarity with Canon, HP, and other common printer brands
Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts)
Experience with both Windows (10/11) and mac OS troubleshooting
Must have personal tools (bootable USB, screwdriver set, etc.)
Reliable vehicle and valid driver's license
Smartphone with camera and data for documentation and communication
Ability to work independently and maintain a professional demeanor
Benefits
Compensation
$35 per hour for on-site time
Flexible scheduling - accept only the jobs that match your route and availability
National brand recognition and continuous job offers
Dispatch and tech support team available to assist remotely
✅ What to Expect After You Apply
📞 Intro Call - A recruiter will contact you for a quick chat
📝 Onboarding - Complete paperwork and tax forms electronically
🔍 Background Check - Mandatory before activation
📅 Set Your Availability - You enter your availability in our tech portal
📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills
Join Our Technician Network
If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.
Auto-ApplyDynamic PC Support Techician
Information technology internship job in Fort Myers, FL
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Field Tech Support
Information technology internship job in Cape Coral, FL
EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You're the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.
Job Duties and Responsibilities
What You'll Do:
You'll visit customers' homes, solve problems, and introduce them to smart home tech.
Install and service DISH equipment and smart home products in customers' homes
Teach customers how to use their tech and offer additional services when helpful
Keep a clean work area and maintain a professional attitude while working independently but staying connected with the team
What's in it for You:
Career Growth: Start here and grow fast! Many of our leaders began in this role, with opportunities to move into different departments for new challenges
Pay Increases: Automatic promotion after 6 months with a $1/hour raise. Additional promotions with 5-10% pay increases based on performance
Bonus Potential: Earn up to $6,400 your first year, and up to $9,100 annually after. High performers also receive AwardPerqs-redeemable for travel, electronics, and more
Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program and Tuition Reimbursement
Exclusive Perks: Complimentary DISH TV ($114.99/month), discounts on Sling TV ($5/month), and Boost Mobile plans (starting at $15/month), company-provided van, tools, and uniforms
Paid Training You'll Get:
Clear, step-by-step guidance for installations and service
Smart home tech knowledge to support and educate customers
Best practices created by our most experienced techs
Skills, Experience and Requirements
What You'll Need:
Valid Driver's License: Clean record required
Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that might include evenings, weekends, or holidays
Physical Ability:
Climb ladders (up to 40 ft)
Lift up to 70 lbs
Must meet and maintain 335 lb weight limit
Customer Focus: Build trust and create a great experience
Problem-Solving: Tackle a variety of challenges on the spot
Determination: Work in tight spaces and all kinds of weather
Adaptability: Handle changes and unexpected tasks with ease
Benefits:
From versatile health perks to new career opportunities, check out our benefits on our careers website.
Employment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record. Compensation listed may reflect a combination of hourly pay rate and location pay differential.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
We pride ourselves on developing and promoting talent as an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. EchoStar will accommodate the sincerely held religious beliefs of employees if such accommodations are not undue hardships and are otherwise within the bounds of applicable law. All qualified applicants with arrest or conviction records will be considered for employment in accordance with local, state, and federal law. You may redact any information that identifies age, date of birth, or dates of school/graduation from your application documents before submission and throughout our application process.
EchoStar will provide reasonable accommodation to otherwise qualified job applicants and employees with known physical or mental disabilities, unless doing so poses an undue hardship on the Company, poses a direct threat of substantial harm to others, or is otherwise not required by law. EchoStar has a more detailed Accommodation Policy that applies to employees. EchoStar endeavors to make echostar.com and jobs.echostar.com accessible to users. Please contact *************** if you would like to discuss the accessibility of our website or need assistance completing the application process. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.
Click the links to access the following statements: EEO Policy Statement, Pay Transparency, EEOC Know Your Rights (English/Spanish)
Salary Ranges
Compensation: $21.00/Hour
Technical Support Specialist
Information technology internship job in Estero, FL
About the role
The Technical Support Specialist is responsible for delivering exceptional customer service and technical assistance to clients using our property management software. This role ensures that customers can efficiently utilize the platform to meet their business needs by addressing inquiries, troubleshooting issues, and providing guidance. The ideal candidate will have a strong problem-solving mindset, excellent communication skills, and a passion for helping customers succeed.
What you'll do
Customer Assistance: Respond to customer inquiries via phone, email, or chat promptly and professionally, ensuring high satisfaction rates.
Troubleshooting: Diagnose and resolve software issues, escalating complex problems to higher-level support or engineering teams when necessary.
Product Knowledge: Stay up-to-date with the software's features, updates, and integrations to provide accurate information to customers.
Training & Guidance: Assist customers with onboarding, product training, and best practices to optimize their use of the software.
Documentation: Create and update knowledge base articles, FAQs, and support documentation to enhance self-service options for customers.
Feedback Loop: Gather and relay customer feedback to product and development teams to contribute to continuous improvement.
Ticket Management: Prioritize and manage support tickets efficiently using the company's support platform.
Collaboration: Work closely with sales, training, and product teams to ensure a seamless customer experience.
Qualifications
Experience: 1 year in a customer support or technical support role, preferably in the property management industry.
Skills:
Strong problem-solving and troubleshooting abilities.
Excellent verbal and written communication skills.
Familiarity with CRM, help desk tools, and property management software is a plus.
Education: Bachelor's degree or equivalent experience in business, technology, or a related field.
Other Requirements:
Ability to handle multiple tasks and prioritize effectively in a fast-paced environment.
A customer-first mindset with a passion for delivering solutions.
IT End User Support Technician
Information technology internship job in Fort Myers, FL
Job Summary: The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis. Key Responsibilities: • Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff. • Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices. • Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices. • Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR). • Work closely with IT infrastructure teams to support servers, network devices, and security protocols. • Provide training and guidance to end users on IT best practices and security policies. • Document technical issues, solutions, and support activities in the ticketing system. • Assist in hardware deployment and upgrades, including imaging and configuring new devices. • Ensure compliance with HIPAA, security policies, and IT standards. • Collaborate with vendors and third-party providers to resolve hardware and software issues. • Participate in on-call rotation or after-hours support, as needed. Required Qualifications: • Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience). • 2+ years of experience in IT support, preferably in a healthcare or clinical setting. • Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools. • Experience with EHR systems, medical peripherals, and clinical application support is a plus. • Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory). • Excellent problem-solving and customer service skills. • Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers. • Must have a valid driver's license and willingness to travel between clinic locations. Preferred Qualifications: • Experience working in a healthcare IT environment. • Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications. • Familiarity with HIPAA compliance and IT security best practices. • Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM). SUPERVISORY RESPONSIBILITIES: The position has no supervisory responsibilities. Work Environment & Travel Requirements: • This role requires frequent travel to physician clinics within the assigned region. • Must have reliable transportation to travel to remote locations. • Must be able to lift and transport IT equipment (up to 50 lbs). • Ability to work in clinical environments, following all health and safety guidelines. OTHER DUTIES: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IT Support Tech Supervisor
Information technology internship job in Nokomis, FL
Pay Range: $83,000 - $104,000 depending on relevant experience and qualifications
MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation's largest suppliers of vinyl windows and patio doors, with plants across the country.
Why work at MITER Brands?
The IT Support Tech Supervisor (Operations Support) is tasked with overseeing specific location IT support team members. This role involves supervising staff, prioritizing tasks, managing projects, handling daily administration, purchasing, managing PC deployments, responding to outages, resolving problems, managing customer service, strategic planning, and providing day-to-day user and location support. The supervisor will engage with both internal and external customers and establish processes that align with industry standards such as ITIL, Six-Sigma, LEAN, and 5S.
Responsibilities
Efficiently manage location IT support team members across multiple locations
Capable of executing all support tasks typically handled by the onsite technician at the location
Create and manage a site support strategy when the designated technician is unavailable
Oversee IT initiatives and cross-departmental projects
Develop project plans, related communications, and documents
Serve as an escalation point for IT support teams
Support industry-specific proprietary manufacturing software and hardware
Ensure the team uses support desk and project management software effectively to track incidents, tasks, and requests, and that these are completed in a timely manner with a focus on customer service
Coordinate with infrastructure, application development, and security teams to ensure systems meet company objectives
Ensure compliance with policies, standards, licensing agreements, and configuration guidelines
Verify that new software integrations meet functional requirements and system specifications
Ensure proper spare hardware inventory is maintained at all locations
Oversee the disaster recovery plan for PC-controlled manufacturing equipment
Mentor the team to build and grow business relationships crucial for project success
Support IT assets and software license tracking
Develop best practices and tools for location support and project execution
Assist in shaping the future strategy of IT systems
Develop and monitor performance standards for IT systems
Evaluate business needs and design procedures to meet those needs
Continuously review procedures, staffing, and equipment for efficiency and cost control
Stay informed of trends and regulations affecting IT operations and act as needed
Participate in location-specific Kaizen, TPM, and A3 events
Qualifications
Strong analytical and problem-solving skills
Excellent project management skills
Proven customer service skills
Proficiency in the English language
Ability to read and interpret blueprints and schematics
Competent in computer administration and software installation
Knowledge of user administration
Self-motivated with a sense of urgency; able to work independently
Leadership and team motivation skills
Ability to work under pressure and meet deadlines
Flexibility in working hours based on department or business needs
Strong written and verbal communication skills
Ability to conduct and facilitate training, presentations, and meetings
Vendor, billing, purchasing, and auditing management skills
Some travel is required
Desired Experience
Five years of relevant IT support experience.
At least five years of direct customer service experience.
Experience leading teams to complete projects or tasks.
Strong understanding of ITIL implementation and processes.
Experience in purchasing and managing IT assets, hardware, and software.
Familiarity with IT Support Desk applications such as Remedy, ManageEngine, or ServiceNow.
Extensive knowledge of software, hardware, and network support techniques and procedures.
Understanding of installation, configuration, and troubleshooting for software and hardware.
Experience with handheld scanners, label printers, etc.
Experience with mobile technology like tablets, smartphones, and scanners.
Familiarity with phone systems such as Avaya and Cisco.
Experience in manufacturing support.
About Us
Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.
Three comprehensive Medical plan options
Prescription
Dental
Vision
Company Paid Life Insurance
Voluntary Life Insurance
Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
Company-paid Short-Term Disability
Company-paid Long-Term Disability
Paid time off (PTO) and paid Holidays
401k retirement plan with company match
Employee Assistance Program
Teladoc
Legal Insurance
Identity Theft Protection
Pet Insurance
Team Member Discount Program
Tuition Reimbursement
Yearly Wellness Clinic
MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category.
Auto-ApplyIT Support Technician (Part-Time, Independent Contractor)
Information technology internship job in Naples, FL
Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach.
Job Responsibilities
Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology.
Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design.
Works with and troubleshoots a number of software products.
Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points.
Trains end-users on the use and features of the various operating systems and applications on the various platforms.
Performs primary network system administration on network servers as needed.
Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software.
Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions.
Works with software manufacturers to resolve application problems to meet end-user daily computing needs.
Optimizes computer usage by researching and recommending enhancements to system capabilities and performance.
Qualifications
Bachelor's degree in Computer Science or a related field of study preferred.
2 years of direct work experience in a network environment.
At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+).
Strong problem identification, troubleshooting and problem resolutions skills.
Able to build and maintain lasting relationships with customers.
Ability to work individually and as part of a team.
Must possess a valid FL driver's license and vehicle.
Must display sophisticated writing and interpersonal communication skills.
Excellent organizational skills and ability to work independently.
Ability to learn quickly, multi-task and take on new responsibilities.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyHelpdesk Technician
Information technology internship job in Cape Coral, FL
Excellent Opportunity for Helpdesk technicians Full Time Contract 8 weeks Pay: $15 or $18 depending on experience Under general supervision of the IT & Communications Manager, provides Tier 1 and 2 desktop support for users, computers, and technology for the computer environment. The Desktop Specialist is responsible for providing a variety of configuring, installing, and supporting end\-user computing solutions (i.e. hardware, software, printers, phones, and other approved end\-user hardware peripherals such as scanners, AV equipment, etc.). Performs regular maintenance and updates to operating systems, software packages and hardware while minimizing downtime and increasing productivity. Monitors the performance of the City's desktop infrastructure and make suggestions for improving efficiency.
SPECIFIC DUTIES AND RESPONSIBILITIES:
The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job\-related tasks other than those specifically presented in this description.
Installs, tests, and repairs City hardware and software, performs routine maintenance and applies vendor updates to software to include PCI (Payment Card Industry) and PS (Public Safety) compliant computers\/profiles.
Assists with the installation and configuration of VOIP equipment to include voice and video teleconferencing equipment and software.
Ensures desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers, email servers, application servers and administrative systems.
Provides exceptional customer service in person, via phone and email as appropriate by Interacting with City staff to establish support priorities and explain the capabilities and limitations of the available equipment and software.
Responds to, completes and assists with service requests that are assigned from the ITS Helpdesk ticketing systems to maintain exceptional customer support and to meet or exceed all Service Level Agreements in place.
Analyzes PC, network, software and peripheral requirements or issues.
Works with IT Security staff to detect and remove viruses, malware, and other threats to the network and equipment.
Participates in hardware and software reviews and recommend purchases. Analyze and make recommendations for hardware and software standardization.
Assists in preparing and distributing user guides and training.
Documents procedures, standards, best practices configurations, settings, installation sequences and back\-out instructions.
Serves as contact for remote network locations to obtain clarification of problems and to identify solutions and\/or corrective actions.
Assists as Technical Liaison between Vendors of hardware and software to include wireless vendors for connectivity with the City's mobile computers. Researches new equipment\/trends for City application and compatibility.
May be required to operate a motor vehicle in performance of assigned tasks. Performs other related duties as required.
MINIMUM QUALIFICATIONS:
Education and Experience
Associate's degree from an accredited college or university in IT, Computer Science or a related field; or High School Diploma\/GED and four (4) additional years of related experience.
Five (5) years of experience in computer networking and PC troubleshooting.
Licenses or Certifications
CompTIA A+ Certification.
Must possess a valid state driver's license and obtain a valid Florida driver's license within thirty (30) days of hire or promotion.
OTHER JOB REQUIREMENTS
None.
PREFERRED QUALIFICATIONS
None.
ADDITIONAL MINIMUM QUALIFICATIONS REQUIRED: KNOWLEDGE, SKILLS, AND ABILITIES:
Knowledge of:
Modern office practices and procedures.
Report and recordkeeping principles and techniques.
Principles of microcomputer and telecommunications systems, procedures, analysis, design and programming.
Networks facilities, TCP\/IP, Ethernet topology, PC hardware and software.
PC applications such as Client Access, Outlook, PC Anywhere, MS Office Suite, and Internet connections.
Microsoft PC\-based operating systems and Netware.
Skill in:
Oral and written communications for effective expression and clarity. Customer service.
Troubleshooting and analysis.
Ability to:
Provide 24\/7 support and service when necessary. On call and standby assignments will be required.
Relate to people beyond giving and receiving instructions, to include applying consistent courtesy and tact in considerable public contact and\/or confrontational situations.
Be adaptable to performing under frequent deadlines and\/or in response to emergencies.
Apply sound judgment and interpretation based on acquired knowledge in circumstances where limited standardization exists.
Read and interpret various technical materials, ranging from moderate to complex terminology, associated with job functions.
Prioritize several activities and perform under pressure. Identify and solve user problems.
Utilize a variety of modern office equipment, i.e., computers, facsimile machines, copiers.
Compare and\/or judge the readily observable, functional or composite characteristics of main system, remote systems, terminals and related system peripherals.
Add, subtract, multiply and divide, interpret graphs and calculate decimals and percentages.
Configure, operate, and install PC hardware, software and peripherals.
Inspect items for proper length, width and shape, and visually read various information. Train users on and recognize, analyze and resolve problems with PC hardware and software.
MINIMUM STANDARDS REQUIRED:
WORK ENVIRONMENT\/ CONDITIONS
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Tasks are generally performed in a common office environment.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The position involves medium physical demands, such as exerting up to 50 lbs. of force occasionally, and\/or up to 20 lbs. of force frequently, and\/or up to 10 lbs. of force constantly to move objects. Tasks require some unassisted lifting, carrying, pushing and\/or pulling of moderately heavy objects up to 50 pounds. Tasks may require prolonged periods of visual concentration and require moderate levels of eye\/hand\/foot coordination.
Requires the ability to speak, hear (perceive sound) and\/or signal people to convey and exchange information; differentiate between colors or shades of color; read a variety of materials, at times complex; apply principles of rational problem\-solving; record and deliver information, explain procedures, issue and follow oral and written instructions; and communicate effectively and efficiently in Standard English.
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Support Technician
Information technology internship job in Fort Myers, FL
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
Gaming Support Techs or Midway Techs are responsible for the repair and maintenance of our building including games, simulators, and technical equipment. They also assist our Guests and maintain ideal player conditions in the midway at all times.
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance and takes prompt corrective action where necessary or suggests alternative courses of action.
Provides timely and accurate service while managing wait times and communicating information as needed to Guests, Team Members, and Managers.
Greets Guests with a positive attitude and enthusiasm while performing multiple job functions. Smiles and greets Guests upon entering Midway.
Assists Guests by repairing and maintaining amusements equipment in a timely manner.
Loads and refills tickets in redemption games paying special attention to securing all ticket storage areas.
Assists the Guest with all requests and answers questions as needed and makes recommendations.
Bids farewell to Guests leaving. Ensures everything was satisfactory and invites Guests to return.
Notifies Manager of any Guest that is perceived to be unhappy.
Responsible for stocking, displaying, and securing merchandise in all storage areas.
Conducts merchandise inventory during and after shift, if applicable.
Checks for restocking of necessary supplies. Brings all areas up to standard. Discusses problem areas with Manager.
Reviews the cleanliness and organization of the Midway games. Ensures all games are clean and unobstructed.
Properly positions and set up displays to increase Guest traffic and promote sales.
Assists in daily maintenance and organization of tech room and storage areas.
Efficiently and safely performs daily, weekly, monthly and quarterly game maintenance as directed by management.
Assists with general store maintenance as directed by management.
Assists other Team Members as needed.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate that will be conducive to maximum Team Member morale, productivity and efficiency/effectiveness.
Must be friendly and able to smile a lot while working days, nights and/or weekends as required.
Technical and/or electrical skills preferred, but not required.
Must demonstrate ability to clearly communicate with Guests and other Team Members.
Must be at least 18 years of age.
RequirementsSTUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights, and/or weekends as required.
Work off an extension ladder.
Work in noisy, fast paced environment with distracting conditions.
Move about facility and stand for long periods of time.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an E-Verify Employer where required by law.
Salary
Compensation is from $12 - $17 per hour
Salary Range:
12
-
17
We are an equal opportunity employer and participate in E-Verify in states where required.
Auto-ApplyMobile Phone-Computer Repair Technician & Customer Service
Information technology internship job in Naples, FL
Job DescriptionBenefits/Perks
Competitive Compensation
Career Growth Opportunities
Training/Certification on-the-job
Monthly sales commissions
uBreakifix is a national franchise with three locations in the Naples/Collier County area and we are seeking experienced consumer electronics repair technicians. We repair all models of cellphones, smartphones, computers, game consoles, TVs and electronic devices. Your job requires you to greet customers cordially, troubleshooting and providing accurate diagnostics on customer's devices, executing a high-quality repair per OEM/Partner standards and returning a fully repaired, like-new device back to the customer and then recommending products and services to help our customers. This requires you to know and understand the check-in and check-out procedures and ability to run the cash register and create workorders. You will be required to study and pass Google and Samsung Technician certification testing requirements within 6-8 weeks.
Here at uBreakiFix, we remain confident that we are the best at what we do because of our customer's continued loyalty and positive outward commentary to their respective community. Our trained technicians are able to repair customer's iPhones, Smartphones, iPads, tablets, computers, video game consoles, and other electronic devices while maintaining manufacturer standard quality and functionality.
We are authorized Samsung and Google service warranty centers and Apple Independent Repair Provider and all our technicians are required to to receive continual electronics repair training to stat up-to-date with our partner's requirements. We are also the authorized insurance repair centers for multiple insurance companies and vendors including Asurion and we are able to do OEM repairs for iphone and ipad products.
Job Purpose:
Serves customers by providing the best solution and experience for their technology repair needs.
Our customer's continued positive feedback and referrals have allowed uBreakiFix to become one of the world's leading electronic device repair companies, allowing us to continue to spread our commitment to excellence to communities all over the country! Whether it's a shattered screen on your phone or an iPad that won't charge, let your local uBreakifix take a look at it. We aim to exceed your expectations, and in doing so, are able to offer a 90-day warranty on all services and repairs- let us show you what we can do! Don't hesitate to visit one of our many repair locations today, where you will be sure to find the most affordable and reliable services in one stop! Some of our work requires going to customer's homes and repairing phones and computers in our RemoteTech van on site.
Minimum requirements
Previous 1-3 years experience as cellphone/computer repair technician
Sales experience a plus
Strong troubleshooting and analytical skills
Strong written and verbal communication skills
We are a drug-free workplace
Proven ability to learn new, required skills to ensure the best possible customer experience
Basic computer skills
Strong organizational and time management skills
Great attention to detail
Ability to work well with others in a small, close-knit team
Ability to study and become Samsung, Google and Asurion certified
Current FL driver license and reliable transportation
Tasks and Responsibilities
Ensure that customers have an enjoyable experience by providing superior customer service and in turn creating promoters of the brand
Assist customers from the initial check-in process all the way through to the completion of their repair
Provide recommendations for problem resolution
Diagnose, troubleshoot and repair devices
Explain complex technical issues to customers in a non-technical, simple to understand manner
Provide repair and replacement estimates to customers
Provide additional recommendations for accessory up-selling
Ensure that all repairs meet or exceed uBreakiFix quality standards
Greet customers in a friendly, professional manner and maintain a positive work environment
Answer phone calls to the store with a professional, courteous, and friendly demeanor, ensuring that you are always committed to converting the phone call to a store visit
Keep track of all devices and inventory while safeguarding all store stock
Utilize the point of sale system to maintain an accurate record of customer information and real-time status of each repair
Maintain the cleanliness and professional appearance of the store
Must pass routine illegal drug and felony background checks to remain employed
Able to keep your composure when faced with multiple deadlines
Preferred Skills affecting Starting Pay
Previous positive ubreakifix work experience a major plus!
Previous cellphone/smartphone repair technician experience with any repair company with positive references
Previous computer repair technician experience with any repair company with positive references
Computer repair certifications
Apple/Mac repair certification
Microsoft repair certification
Samsung repair technician certification/experience
Google repair technician certification/experience
Asurion repair technician certification/experience
Internships & Co-Ops
Information technology internship job in Naples, FL
Job Description
DeAngelis Diamond is an innovative, award-winning, national construction management firm, specializing in healthcare, commercial, and multi-family construction. We are headquartered in beautiful Naples, Florida, and nationally ranked as an ENR Top 400 Company.
We are honored that you are considering the DeAngelis Diamond Team! We are committed to offering you an incredible opportunity to enhance your education while working with and learning from some of the most innovative leaders in our industry. We will provide you the opportunity to gain hands-on experience and competency in your work assignment area of Project Management, Field Operations, and/or Preconstruction.
We are confident you will learn, have a lot of fun, and feel like part of the DeAngelis Diamond family!
What you'll be doing:
Office Interns (
Precon & PM
):
Will be assigned to teams with ongoing estimating and construction project deliverables.
Tasks will include; subcontractor solicitation, pre-qualification analysis, bid reviews and scoping, subcontract and purchase order writing, submittal, and RFI review and tracking, pay application and change request generation, OAC and schedule meeting preparation and attendance, and project closeout processing.
Field Interns:
Will be assigned to teams with ongoing construction project deliverables.
Tasks will include; safety oversight and training, quality control monitoring and documentation, scheduling, subcontractor management and coordination, submittal review, scope of work oversight, RFI investigation and tracking, project punch, and closeout generation.
What we are looking for:
Passion for construction.
Detail-oriented mindset with a positive "can-do" attitude.
Outstanding communicator: able to synthesize complex information into simple, actionable insights and communicate technical building processes, with the ability to communicate with construction, and non-construction team members equally.
Commitment to provide a positive experience for all project stakeholders, clients, design professionals, subcontractors, and team members.
Commitment to mastery and developing your career and personal goals through continual learning opportunities such as mentorship from other team members, DeAngelis Diamond Academy, conferences, seminars, workshops, and courses.
Entrepreneurial team player mindset and ability to multitask.
Seek to apply technology and innovation to improve efficiency and solve problems.
Proficient computer skills in Microsoft Office Suite, Box Procore, Bluebeam, Plangrid, Textura, DocuSign, OpenSpace, Sage Estimating, ProEst, OST, etc.
Passion for learning and applying new technologies, concepts, and innovative solutions.
Pursuing a Bachelor's Degree in Construction Management, Civil Engineering, or related field.
Strong personal integrity and has the highest ethical standards.
Ability to thrive in a positive, friendly, high-energy, and collaborative environment.
What's in it for you:
Top-tier market compensation.
Team up with other high-performing coworkers.
Additional time off: 11 paid holidays, and your birthday off.
Veterans Day off for our Veteran Team Members.
Volunteer time off: 1 paid day to devote to volunteering for the nonprofit of your choice.
Cell Phone Stipend
Housing Allowance
DD Team Member Apparel Allowance
Direct Deposit Paycheck
Weekly Pay Schedule
Free Snacks and Drinks
Drug test, background check, and eligibility to work in the U.S. required.
#LI-BH1
Specialist, Technical Support
Information technology internship job in Fort Myers, FL
Qualifications
MINIMUM QUALIFICATIONS:
High School diploma or equivalent.
Two (2) years of experience in computer support or a related field.
PREFERRED QUALIFICATIONS:
Associate's degree.
Advanced industry certifications in computer repair or equivalent.
Relevant experience or education may be substituted to satisfy minimum qualifications.
KNOWLEDGE, SKILLS, AND ABILITIES:
Clear and concise oral and written communication skills; organizational and management skills.
Knowledge of industry-standard networking technologies, procedures, and methodologies.
Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment.
Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention.
Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications.
Ability to professionally and effectively respond to customer needs and requests for service or assistance.
Ability to efficiently work independently with minimal direction or direct oversight.
Ability to complete industry standard technical certifications including CompTIA A+, Network+, Security+, or equivalent.
Revised: 5/31/23
Responsibilities
Monitor service requests to ensure problem resolution and documentation in a quick, efficient manner.
Use industry-standard tools to install, manage, update, and maintain computer hardware and software.
Assist educators in planning for and use of technology in the instructional program.
Manage the implementation of standard inventory, maintenance, and disaster procedures for resources.
Provide staff with information about new technology developments in their specific area of responsibility through research and recommend specific hardware and software that compliment and support a diversity of instructional techniques.
Recommend budget requirements and provide purchase order information for school technology planning.
Coordinate with District technology support personnel in troubleshooting and maintenance of school-based wiring plans and network documentation.
Use appropriate equipment to isolate and replace faulty data wiring, network equipment, and related technologies.
Revised: 5/31/23
Additional Job Information
S09, $24.70, 8 hours, 255 days
Compensation may increase based upon relevant education and experience.
Computer Field Technician
Information technology internship job in Fort Myers, FL
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 1-3 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
INFORMATION TECHNOLOGY INTERNSHIP
Information technology internship job in Fort Myers, FL
Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities:
The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training.
Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields.
Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment.
Knowledge, Skills, and Abilities:
* Ability to communicate effectively verbally and in writing.
* Ability to work independently as well as with others.
* Ability to prioritize tasks, meet deadlines, and manage time effectively.
* Ability to test, trouble shoot and resolve errors in operating systems.
* Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...)
* Basic knowledge of various operating systems.
* Basic knowledge of security protocols, best practices and common vulnerabilities.
Minimum Qualifications:
Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position.
The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace.
Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation.
The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act.
Location:
IT End User Support Technician
Information technology internship job in Fort Myers, FL
The IT End User Support Technician (Field Support) provides hands-on technical support for end-user hardware, clinical equipment, and IT systems across multiple physician clinics. The technician will be responsible for troubleshooting, installing, and maintaining IT devices, ensuring minimal downtime for clinical operations. This position requires travel to various clinic locations to provide on-site support and resolve technical issues efficiently on a weekly basis.
Key Responsibilities:
* Provide on-site and remote technical support for end users, including physicians, nurses, and administrative staff.
* Install, configure, and troubleshoot hardware, software, and peripherals, including desktops, laptops, printers, and mobile devices.
* Support clinical IT equipment, such as medical workstations, tablets, and diagnostic devices.
* Troubleshoot network connectivity issues, ensuring reliable access to clinical applications and electronic health records (EHR).
* Work closely with IT infrastructure teams to support servers, network devices, and security protocols.
* Provide training and guidance to end users on IT best practices and security policies.
* Document technical issues, solutions, and support activities in the ticketing system.
* Assist in hardware deployment and upgrades, including imaging and configuring new devices.
* Ensure compliance with HIPAA, security policies, and IT standards.
* Collaborate with vendors and third-party providers to resolve hardware and software issues.
* Participate in on-call rotation or after-hours support, as needed.
Required Qualifications:
* Associate's or bachelor's degree in IT, Computer Science, or a related field (or equivalent experience).
* 2+ years of experience in IT support, preferably in a healthcare or clinical setting.
* Strong knowledge of Windows and mac OS, Microsoft Office 365, and remote desktop tools.
* Experience with EHR systems, medical peripherals, and clinical application support is a plus.
* Strong understanding of networking concepts (TCP/IP, VPNs, Wi-Fi, Active Directory).
* Excellent problem-solving and customer service skills.
* Ability to troubleshoot and repair hardware issues on desktops, laptops, and printers.
* Must have a valid driver's license and willingness to travel between clinic locations.
Preferred Qualifications:
* Experience working in a healthcare IT environment.
* Certifications such as CompTIA A+, Network+, ITIL, or Microsoft certifications.
* Familiarity with HIPAA compliance and IT security best practices.
* Knowledge of VOIP systems, telemedicine tools, and mobile device management (MDM).
SUPERVISORY RESPONSIBILITIES:
The position has no supervisory responsibilities.
Work Environment & Travel Requirements:
* This role requires frequent travel to physician clinics within the assigned region.
* Must have reliable transportation to travel to remote locations.
* Must be able to lift and transport IT equipment (up to 50 lbs).
* Ability to work in clinical environments, following all health and safety guidelines.
OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
IT Support Technician (Part-Time, Independent Contractor)
Information technology internship job in Naples, FL
Job Description
Hammer IT Consulting, Inc. is seeking an experienced and motivated IT Support Technician to join the team as an Independent Contractor. In this role, you will be responsible for providing onsite troubleshooting, technical support, and employee training for a diverse range of client systems, including computers, servers, firewalls, networks, and cloud services. The ideal candidate will have a strong background in IT support, excellent problem-solving skills, and a customer-centric approach.
Job Responsibilities
Identifies, troubleshoots and resolves hardware, software and network-related problems encountered by end-users of the local and wide area network, the Internet, the mainframe, PCs and Macintoshes and new computer technology.
Configures and installs Windows workstations and Macintosh operating systems in response to the demands of a complex network design.
Works with and troubleshoots a number of software products.
Setup and maintain IT Security Software Solutions, Firewalls, Routers, and Access Points.
Trains end-users on the use and features of the various operating systems and applications on the various platforms.
Performs primary network system administration on network servers as needed.
Installs, certifies and troubleshoots network cabling infrastructure, including a wide variety of local area network equipment and software.
Frequently works with vendors to resolve hardware operating system issues; researches and tests possible solutions and implements solutions.
Works with software manufacturers to resolve application problems to meet end-user daily computing needs.
Optimizes computer usage by researching and recommending enhancements to system capabilities and performance.
Qualifications
Bachelor's degree in Computer Science or a related field of study preferred.
2 years of direct work experience in a network environment.
At least two major manufacturer certifications (Microsoft MCSA, Cisco CCNA, CompTIA Network+, CompTIA A+, CompTIA Security+).
Strong problem identification, troubleshooting and problem resolutions skills.
Able to build and maintain lasting relationships with customers.
Ability to work individually and as part of a team.
Must possess a valid FL driver's license and vehicle.
Must display sophisticated writing and interpersonal communication skills.
Excellent organizational skills and ability to work independently.
Ability to learn quickly, multi-task and take on new responsibilities.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Specialist, Technical Support, (Anticipated)
Information technology internship job in Lehigh Acres, FL
Qualifications
MINIMUM QUALIFICATIONS:
High School diploma or equivalent.
Two (2) years of experience in computer support or a related field.
PREFERRED QUALIFICATIONS:
Associate's degree.
Advanced industry certifications in computer repair or equivalent.
Relevant experience or education may be substituted to satisfy minimum qualifications.
KNOWLEDGE, SKILLS, AND ABILITIES:
Clear and concise oral and written communication skills; organizational and management skills.
Knowledge of industry-standard networking technologies, procedures, and methodologies.
Knowledge of pertinent regulations, policies, and procedures for the functional area of assignment.
Knowledge of HIPAA, Public Records, Sunshine Law, FERPA, and other laws/regulations related to student and employee privacy, public information, and records retention.
Knowledge of and experience with industry-standard equipment, materials, practices, computers, and applications.
Ability to professionally and effectively respond to customer needs and requests for service or assistance.
Ability to efficiently work independently with minimal direction or direct oversight.
Ability to complete industry standard technical certifications including CompTIA A+, Network+, Security+, or equivalent.
Revised: 5/31/23
Responsibilities
Monitor service requests to ensure problem resolution and documentation in a quick, efficient manner.
Use industry-standard tools to install, manage, update, and maintain computer hardware and software.
Assist educators in planning for and use of technology in the instructional program.
Manage the implementation of standard inventory, maintenance, and disaster procedures for resources.
Provide staff with information about new technology developments in their specific area of responsibility through research and recommend specific hardware and software that compliment and support a diversity of instructional techniques.
Recommend budget requirements and provide purchase order information for school technology planning.
Coordinate with District technology support personnel in troubleshooting and maintenance of school-based wiring plans and network documentation.
Use appropriate equipment to isolate and replace faulty data wiring, network equipment, and related technologies.
Revised: 5/31/23
Additional Job Information
S09, $24.70, 8 Hours, 255 days. Compensation may increase based on relevant education and experience.