Information technology internship jobs in Carthage, MO

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

IMMEDIATE NEED TO HIREFLEXIBLE SCHEDULE SMARTECH is a National Service Provider of PC, Server, and Printer maintenance and repair. We are looking for a highly motivated IT contractor to work in a fast-paced field service role. Applicants should have 2 years IT hardware experience. When you partner with SMARTECH you talk to real people that want you to succeed. We offer several industry certifications at NO COST to you. Not only are they great to hone the skills you already have, but also look great on your resume! Role Purpose The majority of the work activities of the Field Service Representative 2 role is performed in a highly-directed environment. Assignments range from repair activities, which include replaceable unit swapping, image loading, and unit testing using a detailed script. Will also perform other non-troubleshooting duties. Direction is provided by script, help desk or service desk in a Next Business Day (NBD) service delivery environment. Key Responsibilities / Outcome Position operates in a highly directed workforce environment to handle NBD, DTS calls, installing and servicing PCs, and PC peripherals and/or electronic equipment Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script May perform routine installs, moves, adds and changes as part of a directed team. Performs scripted image loading, unit diagnostics and replaceable unit swapping Runs basic diagnostics and performs basic module replacement on PCs, servers and peripherals Performs preventative maintenance activities on certain products as directed Maintains a high degree of professionalism in actions, demeanor and dress. Insures customer satisfaction throughout Key Qualifications General knowledge of desktop hardware and software including basic knowledge of Microsoft applications Basic mechanical skills and understanding of electrostatic discharge (ESD) procedures Ability to resolve basic / non-complex problems as directed Client and/or governmental clearance as required. Working Place: Joplin, MO, United States Department : Unisys

General Statement of Job The IT Software Technician takes a lead in the installation, configuration, and backing up of data, communication equipment while ensuring the compliance and verification processes for the institution s systems, devices, and clients. This includes reviewing an array of services and processes to identify potential opportunities to streamline those tasks to increase efficiency, compliance, and consistency across the organization. This position utilizes tools and department procedures to automate and streamline various IT processes, including patch management for all university-wide PCs, devices, servers, and systems. After-hours support will occasionally be required. On call support may be required. Specific Duties and Responsibilities Essential Duties: Works to improve critical processes to prevent outages. Performs network device backups and procedures. Maintain aspects of Automation services and systems utilized across the institution. Use problem solving methods combined with university resources to facilitate operations. Identify opportunities for automation and standardization of processes using IT resources. Coordinate with other business units to understand where automation options are appropriate. Propose and implement (as approved) a systematic approach to updating and maintaining components as required for institution systems. Streamline Help Desk ticketing and service management to promote efficiency and consistency. Diagnose and remediate failures in the compliance of automated deployments and tasks. Provide support and maintain university IT assets across campus throughout their lifecycle. Collaborate and assist with the development and implementation of configuration baselines for IT assets. Manage the deployment of applications, patches, and operating systems throughout their lifecycle across the university. Develop and implement new methods of automating tasks to improve the processes used by the institution. Ensure that applications, drivers, and operating system deployments are updated and available for all users and systems. Monitor and report on the detailed health and compliance of IT assets. Administrate client and deployment compliance rates to ensure the overall health of the university s systems. Prepare documentation for various organizational processes as needed. Provides and protects confidential information to verified customers. Provides excellent customer service to members of campus and community. Perform updates/upgrades that regularly require working outside of normal business hours. Employee may perform special projects and other related duties as required to meet the ongoing needs of the institution. Education, Experience, and Licenses Two plus years of related IT experience and/or training; or an equivalent combination of education and experience. Valid Driver's License and the ability to meet insurance requirements for driving university provided vehicles. Knowledge, Skills, and Abilities To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Demonstrate the following characteristics: promptness, dependability, self-motivating, good judgement, common sense, and adaptability. Demonstrate the ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Demonstrate the ability to define problems, collect data, establish facts, and draw valid conclusions. Demonstrate the ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables. Demonstrate the ability to identify/capture requirements for projects and issues as they are defined. Demonstrate the ability to design, develop, test, and implement systems securely. Demonstrate the ability to document and implement large-scale projects and solutions. Demonstrate the ability to display articulate communication skills as well as strong collaborative, teamwork-driven tendencies to effectively address projects and issues. Demonstrate the ability to work in a team with a variety of people (students, faculty, staff, administrators, vendors, and members of the general public) while keeping a positive attitude. Demonstrate the ability to use computers for data entry. Demonstrate the ability to use small office equipment, including copy machines or multi-line telephone systems. Demonstrate the ability to use or repair small/light equipment, such as power tools. Demonstrate the ability to repair, develop, or install computer/network hardware. Demonstrate excellent problem solving and troubleshooting skills. Demonstrate the ability to work different shifts as needed. Physical Demands/Work Environment The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel (including the use of a computer keyboard); and talk or hear (including the use of a telephone). The employee is occasionally required to stand; walk; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee must frequently lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. While performing the duties of this job, the employee is occasionally exposed to moving mechanical parts; high, precarious places; fumes or airborne particles; extreme heat; risk of electrical shock; and vibration. The noise level in the work environment is usually moderate. NOTICE: The above job profile does not include all essential and nonessential duties of this job. All employees with disabilities are encouraged to contact Human Resources to review and discuss the essential and nonessential functions of the job. An employee with a disability can evaluate the job in greater detail to determine if she/he can safely perform the essential function of this job with or without reasonable accommodation.

ABOUT EAGLEPICHER EaglePicher Technologies is driving the electrification of defense, aviation and space. We provide the broadest range of battery systems in the world for the most demanding applications. We develop leading-edge products that make drones fly higher, undersea vessels run longer, aircraft fly farther, rockets launch safely and satellites operate longer. With our cutting-edge research and manufacturing, we continue to set new standards in the industry. For 100 years, we have provided mission-critical power solutions to the defense, aviation and space markets. EaglePicher provides custom battery assemblies, battery management systems, pyrotechnic devices and other power solutions. Our employees are passionate, dedicated and empowered to realize our vision. We strive for the right mix of people with diverse backgrounds personalities and perspectives, and to ensure this works, we create an inclusive work environment that places a premium on communication and collaboration. At EaglePicher, we will give you the opportunity to harness all that is within you with access to the latest tools, information and training. EaglePicher is headquartered in Joplin, MO with manufacturing and research and development facilities in Joplin, MO, Seneca, MO, Pittsburg, KS, East Greenwich, RI and in Southbridge, MA. For more information visit ******************* ABOUT THE POSITION IT Support Analyst responsibilities include providing Help Desk support. In this role, you should be highly analytical and able to understand business needs. Excellent communication skills and problem-solving abilities are essential. If you also have hands-on experience with technical projects, we'd like to meet you. Your goal will be to leverage tech solutions to meet organizational needs. Responsibilities Responsibilities Provide Help Desk for end-user and PC issues and requests Participates in technology projects and implementation Complete tasks such as hardware inventory, shipping, testing, etc. Works independently or as a team member on new applications, processes, or projects Provide the best possible support for customers to reduce end user downtime Respond to escalated end-user issues All other duties as assigned Qualifications Bachelor's Degree in Business or Information Technology preferred. A+ Certification / Experience in Microsoft Office 365 suite a plus. Working Knowledge of Windows Active Directory, Windows OS, and Mac OS and VPN. Experience with Microsoft Office 365, VOIP, networked printers, laptops, and workstations. Ability to work independently or in a group. Experience troubleshooting and documenting Software and Hardware issues. Ability to communicate effectively both orally and in writing, in person and by telephone. Ability to deliver training to end users, whose technical skills may range from beginner to expert. Capability for immediate self-education in use of new systems, and software applications. Strong customer service skills and technical phone support experience. An understanding of the impact of technology on remotely located end users. U.S. Persons. PERKS OF BEING AN EAGLEPICHER EMPLOYEE Some of the great things about being an EaglePicher employee include: Medical, dental, vision, life, and disability insurance; 10 paid holidays and PTO; Matching 401K; Annual Profit Sharing; Tuition reimbursement; Dependent scholarship programs.

Job DescriptionOffice of the Illinois Secretary of State Alexi Giannoulias Job Title: Information Systems Technician II - Vehicles Applications Division: Systems and Programming Union: IFT Salary: Range $5,703 to $10,843 - commensurate with experience Benefits: **************************************************** Attention: Applicants must be authorized to work in the United States; the Office of the Secretary of State will not complete certification and/or sponsorship requests. Overview: Performs work of an intermediate level of difficulty in independent systems analysis and review of application programs residing on a mainframe; may assist in system scopes and objectives and prepares detailed program specifications; assists senior staff in coding, designing, testing, debugging and preparing documentation. Duties and Responsibilities: Performs work of an intermediate level of difficulty in independent systems analysis and review of application programs residing on a mainframe; assist in writing computer programs in the COBOL programming language and interprets programs to understand logic flow for the purpose of creating technical data processing documentation requiring attention to detail information; access programs residing on the mainframe via timesharing in order to interpret, write, modify and document the programs. Prepares data processing documentation including, but not limited to, training material and manuals in electronic form, systems architecture and structure, data field/attribute definitions, systems narratives and diagrams and flowcharts, program run books, JCL, other related data processing documents adhering to application departmental guidelines and policies; edits documentation for clarity, conciseness, completeness and grammatical correctness demonstrating a command of the English language in grammar, punctuation and vocabulary. Assists higher-level team members in detailed analysis and design of application programs; prepares specifications for converting procedures to coded instructions. Understands and provides troubleshooting analysis on external input and output files or transactions involving non-IL SOS government agencies or private entities. Performs other duties as required or assigned. Education and Experience: Requires knowledge, skill and mental development equivalent to the completion of 1 year of college, with coursework in the computer science field OR 1.5 years of technical systems and programming experience OR any equivalent combination of education and experience. Knowledge, Skills and Abilities: Requires sufficient oral and written communication skills for effective engagement with colleagues and internal users/customers. Requires the use and understanding of appropriate methods, tools, applications, and processes. Requires the demonstration of a rational and organized approach to work. Requires sufficient digital skills for their role. Requires the ability to seek to identify learning and professional development opportunities. Requires awareness and adherence to organizational standards for security, privacy and ethics. Requires the ability to follow oral and/or written instructions and to carry out routine operations, once established, without further instructions. Requires working knowledge of systems design and implementation, including the way programs are written, compiled and tested, the methods of operating computers, and the manner in which data is transcribed into a form suitable for reading by computers. Requires working knowledge of the devices for capturing data and the means available for receiving and transmitting data from remote locations to a computer. Requires working knowledge of the principles and techniques of computer system documentation. Requires willingness to travel and possession of a valid Illinois driver's license as required by individual positions within the class. Required to lift, carry and push and pull up to 50 pounds. Application Process: Please visit ********************************** to apply by completing the online application; you may also upload a resume or other attachments as needed. Preference will be given to Illinois residents in the hiring and selection process, in accordance with the Illinois Secretary of State Merit Employment Code. Questions regarding this posting or Illinois Secretary of State employment practices may be directed to Job Counselors at our Personnel offices in Chicago ************** or Springfield **************. Equal Employment Opportunity Employer. Applicants must be lawfully authorized to work in the United States. Applicants are considered for all positions without regard to race, color, religion, sex, national origin, sexual orientation, age, marital or veteran status, or the presence of a non-job-related medical condition or disability. Powered by JazzHR R3Eg45HJxR

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Our Company We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It's an exciting time to be a part of H&R Block! What you'll do... As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned What you'll bring to the team... Education: * High school diploma or equivalent Work Experience: * Knowledge of Outlook and Microsoft Suite applications, which may include virtual tools * Basic IT knowledge including demonstrated ability to set up, maintain, and troubleshoot computer hardware * Must have reliable transportation to travel between office locations as required * Must be able to work independently * Must be able to lift 55 pounds * Demonstrated decision-making, analytical, and problem-solving skills * Demonstrated organization, prioritization, and project coordination skills * Effectively demonstrate oral, written, and interpersonal communication skills; ability to interact with all levels of associates * Effective time management and multi-tasking skills * Ability to follow direction Why work for us Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You'll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being. Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit blockbenefits.com. Equal Opportunity Employer: H&R Block does not tolerate discrimination based on a person's race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. As a seasonal Operations Technical Specialist, you will play a key role in supporting office readiness across H&R Block's tax office network. You will be responsible for executing hands-on operational and technical tasks, including basic technology setup, supply delivery, routine maintenance, and support for office openings, closures, and relocations. Working closely with field leadership, you will ensure offices meet brand standards and are equipped for successful operation throughout the tax season. Day to day, you'll… * Perform basic building maintenance such as replacing light bulbs, replacing ceiling tiles, cleaning HVAC vents, conducting minor low-voltage electrical work and repairing minor damages * Deliver supplies and materials to and from tax office locations in a timely and organized manner * Support the annual set up and closing of seasonal tax offices, including setting up the office according to the planogram, installing window clings, electrical lightboxes, and open signs, ensuring office cleanliness, performing custodial work, and confirming offices meet overall brand standards * Set up, shut down, and provide ongoing support for PC hardware across multiple office locations with guidance from the District Operation Coordinator and Operations Technical Analyst * Maintain an inventory of district resources * Track and control hot spare computer equipment in the district * Document hardware problems and their resolution within the ticketing system * Maintain up-to-date technical knowledge of the department's supported products and systems * Participate in all required training relevant to the position and perform other duties as assigned

Job Title: Infrastructure Engineer Hours/Schedule: Monday-Friday, 8 am to 5 pm Type: Contract (1/12/26-4/5/26) The Infrastructure Engineer supports digital and technology initiatives by maintaining reliable IT operations and providing advanced technical support at the site. This role ensures system stability, manages incidents, and collaborates with global and local teams to implement new technologies while upholding security and compliance standards. The position combines technical expertise with leadership and project coordination responsibilities. Responsibilities + Serve as a visible, trusted leader across projects and site activities. + Participate in project work to plan, track, and communicate IT changes. + Coordinate with external vendors to resolve issues and maintain business continuity. + Ensure reliability and protection of site-critical systems, including WAN/LAN, servers, printing, and phone systems. + Provide 2nd- and 3rd-line desktop support and resolve technical issues promptly. + Respond to incidents and service requests, escalating when needed to minimize business impact. + Maintain hardware lifecycles and provide IT knowledge, onboarding materials, and documentation to users. + Work with compliance teams to uphold cyber and physical security processes and escalate non-compliance. + Collaborate with global digital and technology teams to introduce and support new technologies. Qualifications + Intermediate proficiency with desktop productivity tools. + Intermediate proficiency in systems and network troubleshooting. + Analytical skills for identifying and resolving technical issues. + Demonstrated leadership experience with the ability to influence stakeholders. + Project management experience and ability to uphold standards. + Bachelor's degree in Information Technology or related field, or Associate's degree with 5 years of IT manufacturing experience. + Minimum 1 year of IT experience. Benefits System One offers eligible employees health and welfare benefits coverage options, including medical, dental, vision, spending accounts, life insurance, voluntary plans, and participation in a 401(k) plan. Ref: #558-Scientific System One, and its subsidiaries including Joulé, ALTA IT Services, CM Access, TPGS, and MOUNTAIN, LTD., are leaders in delivering workforce solutions and integrated services across North America. We help clients get work done more efficiently and economically, without compromising quality. System One not only serves as a valued partner for our clients, but we offer eligible full-time employees health and welfare benefits coverage options including medical, dental, vision, spending accounts, life insurance, voluntary plans, as well as participation in a 401(k) plan. System One is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, age, national origin, disability, family care or medical leave status, genetic information, veteran status, marital status, or any other characteristic protected by applicable federal, state, or local law.

Pay: Base Wage starting at $20.83; increased based on experience Yes Essential Functions: Act as the critical frontline contact for hardware related issues throughout the organization. Technical assistance given by phone, email, or hospital owned work order database. Ensures security patches are up to date, antivirus is current, and desktop security is preserved. Performs the role of liaison between customers and technical experts if need be. Inventory is conducted on all hospital computer resources with an updated database at all times. Cross trains with other IT employees within the department to ensure continuity of operations. Understands when to escalate more involved problems to the appropriate level of expertise. Consistently communicates with all IT staff members on work orders demanding their attention. Maintains knowledge of technology used within healthcare to include hardware and software. Troubleshoot telecommunications, printers, PCs, email, intranet, access control, surveillance and other IT issues. Rotates with other IT department members to be on call after work hours ( to include weekends) Provides extended user support during IT upgrades and maintenance downtime. Provides employee access to multiple programs as well as new usernames and passwords. Reports unusual or recurring problems to the appropriate expert or manager when necessary. Ensures all mobile devices are inventoried and secure through an encryption standard. Determines appropriate use of hardware, throughout facility, to eliminate waste of resources, Assists with networking related tasks to include maintenance of servers, wireless technology, etc. Assists in maintaining an up-to-date organization-wide network map for ease of understanding. Skills Abilities: Excellent PC knowledge Competencies in cable maintenance Excellent communicator Customer service oriented Ability to work with all types of clients and personalities Sufficient knowledge of both IT hardware and software. Energetic and self-motivated. Excellent self-learner Qualifications: Bachelor's Degree in Computer Science, Computer Engineering, or Information Systems or equivalent experience. Certificates, Licenses, Registrations: Preferred but not required: CompTIAA++, CompTIA Security, CompTIA Network+, Other IT related certifications are a plus.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The position associated with this posting focuses on bank teller software designed to streamline transaction processing at the teller counter. This software enables tellers to efficiently handle a variety of tasks, including transaction execution, memo posting, receipt generation, and cash position management across all drawers within the Teller system. This position is a hybrid role requiring at least 2 days per week in any of the following office locations: Allen, TX; Birmingham, AL; Springfield, MO; Monett, MO. The salary range for this position is $51,700 - 64,600 and will be determined based on location and experience level All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem. * Researches customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades. * Identifies and resolves application and service issues and any other questions that may arise. Answers general application questions. * Provides appropriate personnel a precise understanding of user's issues when the problem needs to be escalated to a higher level. * Monitors incoming cases and emails and resolves in accordance with Service Level Standards (SLS). Uses available support tools to assist the customer and/or recreate the issue. * Participates in training programs to continuously improve product knowledge and service skills. * May assist in training new employees or serve as go-to person for team members. * May perform other job duties as assigned. What you'll need to have: * Minimum of five years' experience in a financial institution or technical support role. What would be nice for you to have: * A seasoned, experienced professional with a full understanding of area of specialization. Works on moderately complex and diverse projects. Exercises good judgment in selecting methods and techniques for obtaining solutions. * Strong knowledge of the financial industry as it relates to banks and credit unions and teller operations. * Strong knowledge of Windows PC with general knowledge of network communications. * Strong knowledge of product(s) supported and general knowledge of other core and complimentary products. Able to serve as Subject Matter Expert (SME) on product functionality. * Able to use support tools to identify or recreate customer issues. * Able to identify and resolve application and service issues. * Able to provide outstanding customer service as set forth by corporate policies and standards. * Demonstrates excellent communication and customer interaction skills in accordance with SLS policies and guidelines. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time.

Pittsburg State University is accepting applications for a Technical Support Specialist in the Department of Information Technology Services that is responsible for providing technical advice, assistance and support to computer users in a distributed computer environment by repairing, maintaining, and installing computer hardware, software and other peripherals and systems necessary to conduct the business of Pittsburg State University. These duties are performed in all university settings, including office areas, computer labs, public areas, and more; the expectation being that the employee performs with the most professionalism and efficiency. Duties and Responsibilities 45% - Recommends, schedules, and performs repairs and maintenance to ensure desktop integrity to clients on campus within established standards and guidelines. This includes, but is not limited to computer hardware, computer software, peripherals, and other devices. 20% - Enters all support issues in the department ticketing program with all steps completed and conversations documented by following client communication and procedures as documented in the tech support standards document. 20% - Works with peers and other ITS staff to provide prompt troubleshooting and proactive planning to ensure continuity and security of the campus network. This includes following designated standards for setup and on-going service to end-users. 10% - Increases knowledge base by reading, training or other methods to keep up-to-date technically and apply new knowledge to job. 5% - Acts as backup administrator for various campus applications as well as other duties as assigned. Education and Experience Required Education and Experience - Time of Hire High school diploma or equivalent Two years advising and assisting computer users in distributed computing environments Preferred Education and Experience Bachelor's degree in computer science or related technical field or Industry Certifications Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background check and sex offender check. Job Type: Unclassified Appointment Duration: 12 months Work Schedule: Full Time, Monday - Friday, 8:00 AM - 4:30 PM Application Documents Required*: Resume Cover Letter Names and Contact Details for three (3) Professional References *Consolidate into two documents to upload. Open Until Filled with a first consideration date of 12/4/2025 Search Committee Chair: David Nance, ******************** Visa Sponsorship is not available for this position. PSU will only accept applications submitted through this process. Pittsburg State University is an Equal Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all employees.

Job Title: Primary Support Professional Department: ISL Employment Type: Full-time Are you a compassionate and dedicated individual looking to make a real difference in the lives of others? Join our collaborative team and become a Primary Support Professional! This role offers the chance to provide essential support and guidance to individuals with developmental disabilities, helping them achieve their goals and live fulfilling lives. If you possess strong communication skills, a keen eye for detail, and a passion for helping others, we encourage you to apply and be a part of our mission-driven organization. As a Primary Support Professional, you will work closely with clients in their homes and communities, implementing individualized support plans and coordinating daily activities. Your responsibilities will include training staff, overseeing medical needs, ensuring safety and cleanliness, and maintaining accurate documentation. This position requires a proactive individual who can effectively communicate, problem-solve, and ensure the well-being of our clients. This position offers…. Employee Assistance Program - 24/7 counseling services, legal assistance, & financial consultation for you and your household at no cost Mileage Reimbursement - Company paid for work functions requiring travel Employee Discounts - Hotels, Theme Parks & Attractions, College Tuition Workplace Culture - An environment cultivating employee wellbeing, valuing each individual's humanity, and actively promoting a healthy, joyful workforce. Additional Perks & Benefits - Scroll down to bottom of this post to learn more Key Responsibilities: · Implement individualized support plans (ISPs) in collaboration with the Program Coordinator to ensure client success. · Train and support direct support professionals in understanding and meeting the medical needs and personal preferences of clients. · Oversee daily residential notes, goals, and health tracking to ensure accurate and timely documentation. · Ensure the health, safety, and cleanliness of the home environment, including proper storage of food and supplies. · Coordinate and schedule staff to cover shifts, ensuring continuous support for clients. · Track mileage and manage household expenses to stay within budget guidelines. · Collaborate with the Program Coordinator on RN visits, special diets, adaptive equipment, and annual paperwork. · Conduct safety drills and ensure staff are trained in emergency procedures. · Document and submit daily exceptions to the Program Coordinator for review. Education, Experience, and/or Credential Qualifications: · Must be 18 years of age or older. · Must have a high school diploma or GED. · One year of experience in the field of intellectual/developmental disabilities or, in lieu of experience, must successfully complete training in Missouri Quality Outcomes approved by the Division of DD regional office. Additional Qualifications: · Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check. · Completion of New Hire Orientation at the beginning of employment. · All training requirements including Relias at the beginning of employment and annually thereafter. · Current driver's license, acceptable driving record, and current auto insurance. Physical Requirements: · Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently to lift, carry, push, or pull, or otherwise move objects, including the human body. · Repetitive movements of hands, fingers, and arms for typing and/or writing during work shift. · Sedentary work involves sitting most of the time but may involve walking or standing for brief periods of time. Position Perks & Benefits: Paid time off: full-time employees receive an attractive time off package to balance your work and personal life Employee benefits package: full-time employees receive health, dental, vision, retirement, life, & more Top-notch training: initial, ongoing, comprehensive, and supportive Career mobility: advancement opportunities/promoting from within Welcoming, warm, supportive: a work culture & environment that promotes your well-being, values you as human being, and encourages your health and happiness Brightli is on a Mission: A mission to improve client care, reduce the financial burden of community mental health centers by sharing resources, a mission to have a larger voice in advocacy to increase access to mental health and substance user care in our communities, and a mission to evolve the behavioral health industry to better meet the needs of our clients. As a behavioral and community mental health provider, we prioritize fostering a culture of belonging and connection within our workforce. We encourage applications from individuals with varied backgrounds and experiences, as we believe that a rich tapestry of perspectives strengthens our mission. If you are passionate about empowering local communities and creating an environment where everyone feels valued and supported, we invite you to join our mission-driven organization dedicated to cultivating an authentic workplace. We are an Equal Employment Opportunity Employer. Firefly is a Smoke and Tobacco Free Workplace.

Our Mission To improve the health of the communities we serve through contemporary, innovative, quality healthcare solutions. Schedule: Full Time (40 hours per week) What You'll Do Training Analyst are the primary support for Epic, Workday, 3rd party applications and IT Operational training. They coordinate all scheduling for training and conduct training sessions that arise during the project for their areas and must be very knowledgeable about the organization's policies, procedures, and business operations. Responsibilities * Acting as the primary training contact for Epic, Workday, 3rd party application's end-users * Creating training materials as needed to support applications assigned. * Attending workflow design, building decision workgroups, recording notes, and then creating education/communication as required. * Identifying and creating updates to training materials based on requested changes to the system * Serving as a liaison between analysts and end users' education needs. * Maintaining regular communication with Training Manager, Application Managers, and Project Managers regarding training material needs. * Developing an understanding of operational needs to set the direction for the organization's communications by attending site visits, workgroup meetings, and other integrated sessions * Leading in training and working with end users * Reviewing the status of projects and issues on an ongoing basis with leadership holding weekly communications with team members to discuss the status of deliverables, shared issues, end-user concerns, budget, and upcoming milestones * All other duties as assigned Requirements * Clean driving record * Two (2) years of professional experience directly related * Must obtain required vendor certifications for support within 3 attempts Freeman Perks and Programs * For eligible full time and part time employees Freeman offers a wide variety of career opportunities, a great work culture and generous benefits, most starting day one! * Health, vision, dental insurance * Retirement with employer match * Wellness program with discounts to Health Insurance or Cash Bonus with Participation * Milestone payments with longevity of employment * Paid Time Off (PTO) or Flex time off (FTO) * Extended Sick pay * Learning Center designated only for Freeman Family members * Payroll deduction at different locations such as The Daily Grind, Freeman Gift Shop, Cafeteria, etc.

Job DescriptionBenefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid drivers license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. Jack Henry's 4|sight - Check Imaging Solutions team has an opening for a Technical Support Representative III. If you have a strong proof of deposit background, back-office operations, or technology background in a Financial Institution, this position may be a great match for you! This position is a phone support role where you will be supporting banks or item processing centers using the 4|sight Image Solution to capture confidential checking information, Print Statements, key, and balance work. The 4|sight Technical Services Team consists of Technical Support Engineers, Technical Support Representatives, and 2 Supervisors that handle all escalated support cases. This environment is a Tier III support role troubleshooting Windows OS (SQL, Windows Server, Windows 7 and higher). Jack Henry provides a strong opportunity for career progression not only within 4|sight - Check Imaging Solutions but across the organization with the following examples as areas you can progress to: Technical Support Engineer, Senior Technical Support Engineer, Manager, or Supervisor. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Lenexa, KS; Springfield, MO; Monett, MO; Birmingham, AL; Charlotte, NC; or Cedar Falls, IA. The salary range for this position is $48,350 - $60,000 and will be determined based on location and experience level. All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Provides high-level troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem. * Researches customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades. * Identifies and resolves application and service issues and any other questions that may arise. Answers general application questions. * Provides appropriate personnel a precise understanding of user's issues when the problem needs to be escalated to a higher level. * Monitors incoming cases and emails and resolves in accordance with Service Level Standards (SLS). Uses available support tools to assist the customer and/or recreate the issue. * Participates in training programs to continuously improve product knowledge and service skills. * May assist in training new employees or serve as go-to person for team members. * May manage hardware capacity and performance and assess hardware needs. * May perform additional job duties as assigned. What you'll need to have: * Must have a minimum of 4 years' experience of technical support within an engineering or application support environment. * Experience with SQL. * Must be able to work Monday through Friday, 8:00amCST - 5:00pmCST. The timeframe is based on a traditional 8-hour workday with a 1-hour lunch but the starting and ending times may vary due to customer support needs and applicant availability. * Must be able to work an on-call shift that is every 10 - 12 weeks from 5:00pm - 8:00am CT for 1 entire week. What would be nice for you to have: * Bachelor's degree. * Experience with Microsoft operating system. * Experience in providing direct support to external customers over phone and email. * Experience with networking principles. * Basic experience of Banking Operations, item processing, branch capture, banking experience in item process. * Experience with design patterns and/or solid principles. * Experience with multitenancy software platforms. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech

Working Conditions: Exposure to distressed patients, families or visitors. Possible exposure to inside environmental conditions. Physical Demands: Requires standing, sitting or walking for up to 8 hours or longer per day. The ability to lift up to 50 lbs.

Pittsburg State University invites applications for the position of Broadcast and Technical Coordinator in the Department of Communication. Broadcast and Technical Coordinator assists Communication faculty in the strategic operation, advancement, and innovation of the university's broadcast and media production systems, primarily live-event sports production, to ensure reliable, high-quality delivery of live and recorded content. The position serves as the university's technical expert for broadcast infrastructure and media systems, and is responsible for designing, implementing, and maintaining advanced production workflows. This role requires exercising independent professional judgment in developing solutions, managing complex live productions, and making real-time technical and operational decisions that directly affect the institution's public image and communication reach. Duties and Responsibilities Technical Support 40% • Provide leadership and oversight for the university's broadcast and media technology infrastructure supporting production facilities, including audio and video studios, editing suites, and broadcast control rooms. • Oversee the operation, maintenance, and upgrade schedules for broadcast equipment, including production switchers (currently Vizrt Tricasters), routing systems, encoders/decoders, audio consoles, automation/playout systems, and windows editing computer systems. • Use independent judgment and on-the-spot technical decisions during live productions to maintain broadcast integrity. • Ensure timely delivery and stable livestream connectivity and reliable signal transport for student broadcasts of athletic events, performances, and special events, both on- and off-campus. • Work varying and necessary hours to accomplish assigned projects, oversee support personnel as appropriate, and to operate various types of technical equipment before, during, and after productions. • Design, develop, and test broadcast and media technology systems to improve performance and reliability. • Support university-wide media and communication needs as identified by the Dean. Equipment Management 40% • Develop and maintain an inventory of technical assets; create, evaluate, and update an equipment lifecycle schedules, identify and make appropriate upgrades, and introduce appropriate and up-to-date integrations. • Research, recommend, and implement fiscally responsible purchases of new technology to enhance instructional and broadcast operations. • Serve as a liaison with vendors, suppliers, and community media partners for procurement, troubleshooting, and technical support. Mentorship and Training 15% • Provide mentorship and training to faculty and students on safe and effective use of broadcast and production equipment. • Mentor students in current and appropriate broadcast and production techniques, equipment, and real-time production strategies. • Stay current with emerging technologies in broadcast, IP-based workflows, streaming, and media production. Other Duties as Assigned 5% Education and Experience Required Education and Experience - Time of Hire High school diploma or equivalent One year experience in electronic technology, broadcast engineering, computer science, or a related field One year experience with computer operating systems (Windows, mac OS, Linux) Preferred Education and Experience Bachelor's degree in Broadcasting, Media Production, Engineering Technology, or related field Demonstrated technical troubleshooting and problem-solving skills Demonstrated ability to work independently, make real-time decisions under pressure, and ability to manage multiple projects Experience with o Broadcast automation and playout systems, o Media production networks (Dante, NDI, SMPTE2110, TCP/IP, or other) o Adobe Audition and Premiere or other non-linear audio and video editing systems o Streaming platforms and IP-based broadcast systems o Network infrastructure Screening Services (Background Checks): Your employment with Pittsburg State University is contingent on a satisfactory criminal background check and sex offender check. Salary Range: $45,000 starting based on experience Job Type: Unclassified, Non-Tenure Earning Appointment Duration: 12 months Work Schedule: Full-Time.Numerous evenings and weekends; holiday breaks as needed; Monday-Friday, hours as needed to cover events and facility needs. 8-hour shift when events are not taking place, all other shifts are as long as is needed to cover the needs of events. Application Documents Required*: Resume Cover Letter Names and Contact Details (title, phone and email) for Three (3) Professional References, including a current or former supervisor. *Consolidate into two documents to upload Open Until Filled with a first consideration date of January 12, 2025 (11:59 pm) Search Committee Chair: Dr. Kate Allred (********************) Applicants must be currently authorized to work in the United States at the time of hire, as the university does not provide visa sponsorship for this position. PSU will only accept applications submitted through this process. Pittsburg State University is an Equal Opportunity and Affirmative Action Employer. We are committed to creating an inclusive environment for all employees.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

At Jack Henry, we're more than a technology company, we're a force for good in financial services. We're redefining how community banks and credit unions connect with the people they serve. Our mission is rooted in people inspired innovation, empowering financial institutions to deliver seamless, secure, and human centered experiences. We deliver cutting-edge solutions that are paving the way for the next generation of digital banking and payments, but our true impact begins with our associates. If you're ready to help transform an industry and grow with a company that values purpose, collaboration, and excellence then we'd love to meet you. The Technical Support Representative III provides OnBoard Deposits product support to customers via the telephone and/or internet. Using their product knowledge, the TSR III provides the highest level of service to resolve the customer's issue and restore the customer to fully functioning status, while strengthening the customer Jack Henry relationship. This is a remote position, and candidates must live within approximately a 70-mile radius of our office locations in Allen, TX; Springfield, MO; Monett, MO; Lenexa, KS; Birmingham, AL; Charlotte, NC; Louisville, KY. This position is ineligible for immigration sponsorship and support. Please do not apply if at any time you will need immigration support now or in the future (i.e., H-1B, STEM OPT Training Plans, etc.). All positions, regardless of location, may require an onsite interview or in-person onboarding requirement to verify your identity. What you'll be responsible for: * Provides level one troubleshooting. Accurately assesses the customer's product issue or problem. Asks the user well thought out or detailed questions and carefully listens to the user's response to fully comprehend the need, product issue, and best avenue for resolving the problem. * Researches customer problems/issues to increase personal knowledge and familiarity with the supported product and to provide the highest level of support possible. Keeps current on most recent changes and/or upgrades. * Identifies and resolves application and service issues and any other questions that may arise. Answers general application questions. * Provides appropriate personnel a precise understanding of user's issues when the problem needs to be escalated to a higher level. * Monitors incoming cases and emails and resolves in accordance with Service Level Standards (SLS). Uses available support tools to assist the customer and/or recreate the issue. * Participates in training programs to continuously improve product knowledge and service skills. * May assist in training new employees or serve as go-to person for team members. * May perform other job duties as assigned. What you'll need to have: * Minimum of 4 years' experience in deposits and account opening experience within a bank or credit union. What would be nice for you to have: * Knowledge and experience of Jack Henry products. If you got this far, we hope you're feeling excited about this opportunity. Even if you don't feel you meet every single requirement on this posting, we still encourage you to apply. We're looking for passionate, driven individuals who align with our mission and can bring unique perspectives to our team. Why Jack Henry? At Jack Henry, we live by the motto: "Do the right thing, do whatever it takes, and have fun." It's more than a tagline, it's the foundation of our culture. We recognize that our associates are the key to our success, and we're deeply committed to their wellbeing. That's why we offer comprehensive benefits designed to support your physical, mental, and financial health so you can thrive both personally and professionally. We're also leading the way in technology modernization, helping financial institutions evolve with speed, security, and flexibility. Our strategy focuses on delivering secure data access, mitigating fraud, and enabling seamless integration. Empowering our teams to build innovative solutions that meet the evolving needs of accountholders. Culture of Commitment Ask our associates why they love Jack Henry, and many will tell you it is because our culture is exceptional. We do great things together. Our culture empowers us to rise to challenges, seek new opportunities, and support one another through change. It's this shared commitment that drives our success. We're proud to foster an environment where inclusion, sustainability, and community impact are more than values, they're how we operate. Visit our Corporate Sustainability site to learn more about our culture and commitment to our people, customers, community, environment, and shareholders. Equal Employment Opportunity At Jack Henry, we know we are better together. We value, respect, and protect the uniqueness each of us brings. Innovation flourishes by including all voices and makes our business - and our society - stronger. Jack Henry is an equal opportunity employer and we are committed to providing equal opportunity in all of our employment practices, including selection, hiring, performance management, promotion, transfer, compensation, benefits, education, training, social, and recreational activities to all persons regardless of race, religious creed, color, national origin, ancestry, physical disability, mental disability, genetic information, pregnancy, marital status, sex, gender, gender identity, gender expression, age, sexual orientation, and military and veteran status, or any other protected status protected by local, state or federal law. No one will be subject to, and Jack Henry prohibits, any form of discipline, reprisal, intimidation, or retaliation for good faith reports or complaints of discrimination of any kind, pursuing any discrimination claim, or cooperating in related investigations. Requests for full corporate job descriptions may be requested through the interview process at any time. #INDTech