Information technology internship jobs in DeLand, FL

WE ARE HIRING! AtkinsRéalis is seeking a Transportation ITS & Traffic Engineer Intern to join our Orlando, FL office. ABOUT US AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most. Our Internship Program, Explore, is designed for college students pursuing a degree in a STEM field and provides opportunities to learn what it's like to work in a professional environment and apply what's learned in class to the real-world challenges we face every day. RESPONSIBILITIES * Applies general planning, operational, and engineering principles to solve specific ITS/Traffic-related problems. * Assists in the design and development of plans and drawings, which may include the development of preliminary layout and/or final drawings for ITS/Traffic design projects and Traffic studies. Specifically, our work includes traffic signal design, fiber optic communications cable routing and splicing, signing and pavement marking design, traffic safety studies, and more. * Establishes and maintains records or files of technical data or documents. * Organizes and conducts engineering investigations and planning work which has a well-defined scope. * Researches feasibility of alternative design approaches, site conditions, and regulatory agency specifications. * Participates in quality control checks, maintaining quality standards in all work produced, checking computations, and/or reviewing designs and drawings created by others. * Performs other such duties as the supervisor may from time to time deem necessary. QUALIFICATIONS * EXPERIENCE: No experience is generally required if accepted into an Associate's or Bachelor's degree program in a related technical field. * EDUCATION: Must have completed 60 hours towards a civil engineering degree from an ABET accredited program by the start of the internship (Summer 2026). * SPECIAL SKILLS: * Working knowledge of Microsoft Office products including Teams, Word, PowerPoint, Excel, and Teams. * Good technical writing and communications skills, including the ability to present concepts verbally. * Ability to perform in a professional, courteous manner and remain friendly while under pressure. * Ability to process paper/electronic documents and utilize computer equipment. * Familiarity with the use of Microsoft Outlook or equivalent e-mail program, as well as the use of Internet and other information processing and storage techniques. * Experience with AutoCAD or MicroStation (preferred) * PROFESSIONAL REGISTRATIONS: None WHY JOIN US? AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey. We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs. By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven new professionals like you to help shape what's next. Let's build the future-together. WHAT WE OFFER AT ATKINSRÉALIS: At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact. As an Intern, you will participate in Explore, our intern development initiative, and will enjoy a host of benefits including: Competitive salary Hands-on experience with industry leaders Support and mentorship from various professionals throughout the business Career and educational exploration opportunities such as Client Site Visits, Weekly Lunch & Learns, & various virtual and/or in-person activities As an entry-level Full-Time employee, you will enjoy a robust rewards package including enrollment into Emerge, our new graduate experience, providing: * Opportunities to work on various projects of ranging size and scope * Support & structured mentorship from various professionals throughout the global AtkinsRéalis network * Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication * Integration into a robust Emerging Professional Network * Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program * Additional benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here. Expected compensation range is between $25 - $31 hourly depending on skills, experience, and geographical location. Are you ready to start your career with us? Apply today and help us shape something extraordinary. AtkinsRéalis is an equal opportunity, Drug-Free employer. EOE/Veteran/Disability Please review AtkinsRéalis' Equal Opportunity Statement here. AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** #URR100 Worker Type Employee Job Type Casual At AtkinsRéalis, we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

WE ARE HIRING! AtkinsRéalis is seeking a Transportation ITS & Traffic Engineer Intern to join our Orlando, FL office. ABOUT US AtkinsRéalis is a world-class engineering services and nuclear organization. For over 50 years, we've partnered with public and private clients across the U.S. to deliver infrastructure planning, engineering, construction, environmental consulting, urban planning, architecture, and program management. Our depth and breadth of expertise enables us to tackle the most technically complex and time-sensitive projects-driving innovation, resilience, and real-world impact where it matters most. Our Internship Program, Explore, is designed for college students pursuing a degree in a STEM field and provides opportunities to learn what it's like to work in a professional environment and apply what's learned in class to the real-world challenges we face every day. RESPONSIBILITIES Applies general planning, operational, and engineering principles to solve specific ITS/Traffic-related problems. Assists in the design and development of plans and drawings, which may include the development of preliminary layout and/or final drawings for ITS/Traffic design projects and Traffic studies. Specifically, our work includes traffic signal design, fiber optic communications cable routing and splicing, signing and pavement marking design, traffic safety studies, and more. Establishes and maintains records or files of technical data or documents. Organizes and conducts engineering investigations and planning work which has a well-defined scope. Researches feasibility of alternative design approaches, site conditions, and regulatory agency specifications. Participates in quality control checks, maintaining quality standards in all work produced, checking computations, and/or reviewing designs and drawings created by others. Performs other such duties as the supervisor may from time to time deem necessary. QUALIFICATIONS EXPERIENCE: No experience is generally if accepted into an Associate's or Bachelor's degree program in a related technical field. EDUCATION: Must have completed 60 hours towards a civil engineering degree from an ABET accredited program by the start of the internship (Summer 2026). SPECIAL SKILLS: Working knowledge of Microsoft Office products including Teams, Word, PowerPoint, Excel, and Teams. Good technical writing and communications skills, including the ability to present concepts verbally. Ability to perform in a professional, courteous manner and remain friendly while under pressure. Ability to process paper/electronic documents and utilize computer equipment. Familiarity with the use of Microsoft Outlook or equivalent e-mail program, as well as the use of Internet and other information processing and storage techniques. Experience with AutoCAD or MicroStation (preferred) PROFESSIONAL REGISTRATIONS: None WHY JOIN US? AtkinsRéalis is growing fast in the U.S.-and there's never been a more exciting time to be part of our journey. We're committed to engineering a better future for our planet and its people. That means creating solutions that matter, and building a workplace where every voice is heard, every perspective counts, and everyone belongs. By connecting people, data, and technology across our global network, we're tackling some of the world's most complex challenges. And we're looking for passionate, driven new professionals like you to help shape what's next. Let's build the future-together. WHAT WE OFFER AT ATKINSRÉALIS: At AtkinsRéalis, our values-Safety, Integrity, Collaboration, Innovation, and Excellence-are more than just words. They are the foundation of who we are and how we work. These principles shape our culture, guide our decisions, and inspire us to create an environment where every team member feels empowered to grow, succeed, and make a meaningful impact. As an Intern, you will participate in Explore, our intern development initiative, and will enjoy a host of benefits including: Competitive salary Hands-on experience with industry leaders Support and mentorship from various professionals throughout the business Career and educational exploration opportunities such as Client Site Visits, Weekly Lunch & Learns, & various virtual and/or in-person activities As an entry-level Full-Time employee, you will enjoy a robust rewards package including enrollment into Emerge, our new graduate experience, providing: Opportunities to work on various projects of ranging size and scope Support & structured mentorship from various professionals throughout the global AtkinsRéalis network Formal business and soft-skills training on topics such as time management, resilience, emotional intelligence, feedback, and communication Integration into a robust Emerging Professional Network Additional learning and development programs, training, career opportunities and a highly regarded tuition reimbursement program Additional benefits may include medical, dental, vision, company-paid life and short- and long-term disability benefits, employer-matched 401(k) with 100% vesting, employee stock purchase plan, Paid Time Off, leaves of absences options, flexible work options, recognition and employee satisfaction programs, employee assistance program, and voluntary benefits. You can review our comprehensive benefits page here. Expected compensation range is between $25 - $31 hourly depending on skills, experience, and geographical location. Are you ready to start your career with us? Apply today and help us shape something extraordinary. AtkinsRéalis is an equal opportunity, Drug-Free employer. EOE/Veteran/Disability Please review AtkinsRéalis' Equal Opportunity Statement here. AtkinsRéalis cares about your privacy and is committed to protecting your privacy. Please consult our Privacy Notice on our Careers site to know more about how we collect, use and transfer your Personal Data. By submitting your personal information to AtkinsRéalis, you confirm that you have read and accept our Privacy Notice. Note to staffing and direct hire agencies: In the event a recruiter or agency who is not on our preferred supplier list submits a resume/candidate to anyone in the company, AtkinsRéalis family of companies, we explicitly reserve the right to recruit and hire the candidate(s) at our discretion and without any financial obligation to the recruiter or agency. ***************************************************** #URR100 Worker TypeEmployeeJob TypeCasual At AtkinsRéalis , we seek to hire individuals with diverse characteristics, backgrounds and perspectives. We strongly believe that world-class talent makes no distinctions based on gender, ethnic or national origin, sexual identity and orientation, age, religion or disability, but enriches itself through these differences.

What you do at AMD changes everything We care deeply about transforming lives with AMD technology to enrich our industry, our communities and the world. Our mission is to build great products that accelerate next-generation computing experiences - the building blocks for the data center, artificial intelligence, PCs, gaming and embedded. Underpinning our mission is the AMD culture. We push the limits of innovation to solve the world's most important challenges. We strive for execution excellence, while being direct, humble, collaborative and inclusive of diverse perspectives. This is who we are at our best. One Company. One Team. AMD together we advance_ Required Experience Excellent C/C++ programming skills. Solid understanding of Graphics fundamentals, GPU graphics pipeline and shaders. Knowledge in at least one Graphics API: Direct3D, OpenGL, or Vulkan (preferred). computer architecture, data structure and algorithms. Required Talent Excellent problem solving skills. Attention to details while still being able to execute and deliver on time. Enjoys team environment. Excellent ability to communicate knowledge and share information. Requisition Number: 170081 Country: United States State: Florida City: Orlando Job Function: Student/ Intern/ Temp Benefits offered are described here. AMD does not accept unsolicited resumes from headhunters, recruitment agencies or fee based recruitment services. AMD and its subsidiaries are equal opportunity employers. We consider candidates regardless of age, ancestry, color, marital status, medical condition, mental or physical disability, national origin, race, religion, political and/or third party affiliation, sex, pregnancy, sexual orientation, gender identity, military or veteran status. Please click here for more information.

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

On-Call IT Field Technician - PC, Mac, TV Configuration, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Astellas Pharma Inc. is a pharmaceutical company conducting business in more than 70 countries around the world. We are committed to turning innovative science into medical solutions that bring value and hope to patients and their families. Keeping our focus on addressing unmet medical needs and conducting our business with ethics and integrity enables us to improve the health of people throughout the world. For more information on Astellas, please visit our website at ***************** The Role: The Specialist III Biopharma Manufacturing Technical Support will be part of the Manufacturing team. The Specialist role is responsible for the support of manufacturing operations typically assigned to either Upstream, Downstream, or Filling. The incumbent will work with cross functional teams including Quality Assurance, Process Engineering, Supply Chain, and Manufacturing. The Senior Manufacturing Specialist typically reports to the Manager, Sr Manager, or Associate Director of Manufacturing. Responsibilities: * Responsible for manufacturing reform / updates, including SOPs and batch records, ensuring all proposed updates are reviewed / approved prior to issuance. * Will develop and deliver GMP and/or Manufacturing-related training to Manufacturing floor staff and facilitate updates or improvements to on-the-job training platforms while ensuring training curriculum is updated to reflect current process configurations. * Will monitor process performance metrics, investigating operational issues, escalating potential nonconformances to management and QA as deemed appropriate. * Responsible for leading Manufacturing nonconformances in the Quality Management System, identifying true root cause of incidents and recommending appropriate corrective / preventive actions when required. * Responsible for change records, overseeing comprehensive implementation plans for investigations and/or continuous improvement changes, ensuring processes changes are in accordance with AGT's policies and procedures, regulatory requirements, guidelines, and recommendations. As assigned, will serve as project lead, or participate as a Technical SME on other site specific and/or cross-site programs. * Will work with outside vendors and internal departments (maintenance, engineering, quality, etc.) to troubleshoot equipment performance issues. * Assists with various audits and Facility walk throughs, responses, and corrections. * Coordinates with other departments to schedule work and other activities that impact manufacturing site milestones. * Will design new or modify process MTL's, contribute to the population / maintenance of process descriptions, and maintain product specific sample plans for incoming clinical tech transfer programs. * Oracle SME, responsible for the population and maintenance product specific work definitions. Quantitative Dimensions: The Specialist III BioPharma Manufacturing Technical Support will ensure the delivery of GLP and GMP material by ensuring manufacturing systems and practices are consistent, follow AGT policies and procedures, regulatory requirements, guidelines, and recommendations. They will implement GMP procedures and Batch Records, seek out, initiate, and lead process improvements, and under direction of management, will provide all training and resources to the Manufacturing staff. This role serves as the Mfg. Technical Subject Matter Expect (SME) for Mfg. Operations. Organizational Context: The Specialist III BioPharma Manufacturing Technical Support, will report to Team Lead BioPharma Manufacturing Operations or Lead BioPharma Manufacturing Operations. This role is expected to Model our Core Values and to demonstrate work performance as someone who exemplifies the culture we want to create; operates with transparency; is trusted; and supports the overall mission and vision of Astellas Gene Therapies and the Astellas organization.

IT Support Specialist Company Overview: Our client has an exciting opportunity for an IT Support Specialist with successful and progressive experience in resolving routine to moderately complex problems or issues and will complete all tasks with a positive, customer\-service oriented attitude. Position Summary: The successful candidate shall have a minimum of 3\-5 years of related work experience. The candidate responds to client requests and provides troubleshooting assistance and support related to hardware and\/or software issues. Listens to the client situation, ask appropriate\/relevant questions, run diagnostic tests, isolates the problem, determines solution and\/or fix as needed to resolve the issue and implements the solution. Responsibilities: · Provide day\-to\-day support of desktop PC software applications. · Maintain the IT asset inventory database. · Works with end\-users in analyzing, troubleshooting, and resolving hardware\/software and basic network support issues. · Diagnose and resolve technical hardware and software issues. · Log service requests as open tickets, maintain status, and provide follow\-up both to end users and to senior members of the IT team. · Schedule and install new hardware and software applications. · Perform preventative maintenance on computer equipment. · Develop and follow standard help desk procedures. · Ability to assist other technicians with issues and take ownership of an issue that was initially worked on by another technician. · Willing to take the lead on varied projects. · Willing to travel to remote sites. · Perform other duties and responsibilities as assigned. · Log all IT issues in the tracking system. · Work on IT projects as assigned by the IT Support Manager. Qualifications: · Associate or bachelor’s degree in technology related field (desirable) or 3\-5 years of related work experience · A CompTIA A+ and\/or CompTIA Network+, or MCTS Windows 7 Certification desirable. · Familiarity with Help Desk practices, ticket systems, team environment, etc. (Spiceworks). · Experience with remote troubleshooting (TeamViewer). · Experience with VPN. · Knowledge in Active Directory Users and Computers. · Working knowledge of Windows 7, 8, and 10. · Working knowledge of multi\-function printers (HP, Canon, Ricoh). · Knowledge and experience of customer service practices. · Good working knowledge of networking. · Good working knowledge in Telecom and VoIP technology. Necessary Attributes: Must possess the ability to adapt to different personalities and management styles. Team player with excellent interpersonal skills. Self\-starter with excellent verbal and written communication skills. Reliance on experience and judgment to plan and accomplish goals. Dedicated, organized and hard working. Please see HR for information on physical demands and work environment of this job. "Sunshine Enterprise USA LLC is an “Equal Opportunity Employer—Minorities, Females, Veterans and Disabled Persons” "}}],"is Mobile":false,"iframe":"true","job Type":"Full time","apply Name":"Apply Now","zsoid":"666380550","FontFamily":"Verdana, Geneva, sans\-serif","job OtherDetails":[{"field Label":"Industry","uitype":2,"value":"IT Services"},{"field Label":"Work Experience","uitype":2,"value":"4\-5 years"},{"field Label":"Salary","uitype":1,"value":"$16\-$18"},{"field Label":"City","uitype":1,"value":"Deland"},{"field Label":"State\/Province","uitype":1,"value":"Florida"},{"field Label":"Zip\/Postal Code","uitype":1,"value":"32720"}],"header Name":"IT Support Specialist","widget Id":"**********00072311","is JobBoard":"false","user Id":"**********00202003","attach Arr":[],"custom Template":"3","is CandidateLoginEnabled":true,"job Id":"**********12418164","FontSize":"12","google IndexUrl":"https:\/\/seu\-usa.zohorecruit.com\/recruit\/ViewJob.na?digest=kJX@DGU@qbph5QFEcbCUnn4zOwJ5zdTAV0lkzq@edwo\-&embedsource=Google","location":"Deland","embedsource":"CareerSite","indeed CallBackUrl":"https:\/\/recruit.zoho.com\/recruit\/JBApplyAuth.do","logo Id":"6zqn0ecd06046e4b149a3a6a61797510edd99"}

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR UB57j8RV5T

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job Description We're looking for a true Tier II Help Desk Technician to own complex support issues in a busy, multi-tenant MSP environment. In this role, you'll handle escalations that Tier I can't resolve, including advanced troubleshooting across Windows, Microsoft 365, basic server and networking issues, and user onboarding/changes. You'll be the person our technicians and clients rely on when things get tricky-digging into root causes, stabilizing environments, and keeping users productive. You won't be expected to architect Azure or design complex Intune policies (we have engineering roles for that), but you'll work closely with our Associate Cloud & Endpoint Engineer (Azure / Intune) and project team when issues cross into deeper configuration or project work. Most support is delivered remotely from our Orlando office. Less than 10% of your time will involve going on-site to client locations for issues that truly require a physical presence. This role also participates in an after-hours on-call rotation. On-call is scheduled in one-week blocks and is compensated with an additional on-call bonus on top of base salary. We'll walk through how the rotation works and volume expectations during the interview process. If you love solving tough technical problems, talking directly with users, and being the calm, senior voice on the help desk, this role is for you. Key Responsibilities Advanced User & Systems Support Own Tier II escalations from the help desk related to Windows workstations, Microsoft 365, basic server services, and line-of-business applications. Troubleshoot complex issues primarily via remote tools, with occasional on-site visits (under 10%) when hands-on support is required. Microsoft 365 & Core Cloud Troubleshooting Support Microsoft 365 (Exchange Online, Teams, SharePoint), including mailbox issues, permissions, and access problems. Handle everyday Entra / Azure AD issues (user/group access, sign-in problems, MFA issues), escalating deeper policy/architecture changes to engineering as needed. Network & Server Escalations Troubleshoot issues involving network connectivity, VPN, DNS, DHCP, VLANs, and related infrastructure in coordination with senior engineers when necessary. Work with servers (on-prem or cloud-hosted) at a Tier II level: service issues, performance checks, and basic configuration fixes. Ticket, Incident, & On-Call Ownership Take full ownership of assigned tickets from intake to resolution, including documentation of findings and updates in the PSA. Help monitor queues, prioritize critical issues, and ensure SLAs are met by communicating clearly with both users and teammates. Participate in a rotating after-hours on-call schedule (one week at a time), responding to urgent issues and coordinating with teammates as needed; this on-call time is additionally compensated via an on-call bonus. Collaboration & Knowledge Sharing Partner closely with Tier I technicians to provide guidance, answer questions, and help them grow. Collaborate with the Associate Cloud & Endpoint Engineer (Azure / Intune) and project team when escalations reveal a need for deeper configuration, automation, or long-term fixes. Contribute to knowledge base articles, checklists, and standard operating procedures. Requirements Required Qualifications 3-5+ years of professional IT support experience with recent Tier II responsibilities. Experience in an MSP or multi-tenant environment strongly preferred. Strong skills in: Supporting Windows 10/11 workstations and common business applications Troubleshooting Microsoft 365 (Outlook/Exchange Online, Teams, SharePoint) Handling everyday Entra / Azure AD and user access issues (passwords, groups, MFA, sign-in problems) Solid understanding of core networking concepts (TCP/IP, DNS, DHCP, VPN, basic routing/switching) and experience troubleshooting network-related user issues. Experience with a PSA and RMM (ConnectWise, Halo, N-able, or similar) for ticketing and remote support. Strong problem-solving skills and clear, professional spoken and written English communication with both technical and non-technical audiences, including on phone and video calls with U.S.-based clients and teammates. Proven ability to own issues end-to-end, stay calm under pressure, and work effectively in a fast-paced environment. Willingness to participate in a rotating after-hours on-call schedule, with additional compensation provided. Preferred Qualifications Prior work in a managed services setting supporting multiple clients. Exposure to Intune for device management and policy troubleshooting (you don't need to be an Intune engineer; we'll help you grow here). Familiarity with firewall/router vendors (Fortinet, Unifi, etc.) at a troubleshooting level. Experience mentoring Tier I techs or being the “go-to” escalation person on a service desk. Location This role is based in our Orlando, FL office. Day-to-day work is performed remotely via our tools from the office. Less than 10% of your time will involve going on-site to client locations in the Orlando area when an issue truly requires a physical visit. Candidates must live within commuting distance of Orlando or be willing to relocate. Benefits Salary Annual salary of $70,000-85,000/year commensurate with experience + on-call stipend as well as paid vacation, health insurance plans, retirement program, disability insurance, and life insurance. Benefits Include: ✅ Paid Time Off (PTO) - Accrual begins after 90 days, with increasing PTO over time. ✅ Health Insurance - Enterfusion covers a portion of employee premiums; spouse and dependent coverage available. Two plans through Florida Blue. ✅ Life Insurance, Dental & Vision Insurance - 100% company-paid coverage for employees. ✅ Short- & Long-Term Disability Insurance - Income protection benefits provided. ✅ SIMPLE IRA - Enterfusion matches employee contributions up to a set percentage. ✅ Continued Learning - Reimbursement for required or beneficial certifications, plus training support. Join Enterfusion and be part of a team that invests in your success! ????

Job Description Job Title: IT Support Analyst I Job Type: Full-Time Company: Reliance Management Services About Us Reliance Management Services is committed to delivering innovative support solutions in a collaborative and fast-paced environment. We're looking for a motivated IT Support Analyst I to join our growing team. If you're passionate about technology, we want to hear from you. Position Summary The IT Support Analyst I will play a key role in maintaining, troubleshooting, and upgrading computer systems, software, and peripherals. You'll provide day-to-day technical support across the organization and help improve systems performance, ensuring a seamless user experience. Key Responsibilities Install, configure, and upgrade operating systems and business software Set up and support computer hardware, monitors, network equipment, and peripherals Troubleshoot and resolve hardware, software, email, network, and peripheral issues Support users via centralized help desk and provide clear technical guidance Document equipment repairs, installations, and removals Train users on common business applications (e.g., Microsoft Office Suite) Contribute to system planning, hardware/software recommendations, and procedures Stay up to date on technology trends and make proactive suggestions Maintain user confidentiality and adhere to company protocols Qualifications High school diploma or GED required 2+ years of experience in IT support or related field (or equivalent education and experience) Must reside in Florida and be able to travel to Daytona Beach or Ocala, FL as needed Valid Florida Class E driver's license and clean driving record Strong understanding of computer hardware, networks, and business software Experience supporting users in a professional IT environment Excellent troubleshooting skills and ability to explain complex issues clearly Strong organization, time management, and communication skills Ability to work independently and manage overnight responsibilities effectively Preferred Skills Knowledge of server and network infrastructure Experience with financial or healthcare IT systems Familiarity with modern communication tools and ticketing systems Why Join Us? At Reliance Management Services, your work matters. We foster a people-first culture where your ideas are heard, your efforts are appreciated, and your career growth is supported. Join a team that's focused on both technical excellence and meaningful collaboration. Employee Benefits 15 days Paid Time Off (PTO) 8 Paid Holidays Medical, Dental & Vision Insurance Paid Life and AD&D Insurance Employee Assistance Program (EAP) Employee Recognition Programs Corporate Discounts 401(k) Program Employee Referral Bonus Program Equal Opportunity Employment Reliance Management Services is an Equal Opportunity Employer. We are a drug-free and tobacco-free workplace. Employment offers are contingent on passing a background check and drug screening. We participate in E-Verify.

Orlando Health Is Your Best Place to Work" is not just something we say, it's our promise to you. " Orlando Health is a 3,200-bed system that includes 15 wholly-owned hospitals and emergency departments; rehabilitation services, cancer institutes, heart institutes, imaging and laboratory services, wound care centers, physician offices for adults and pediatrics, skilled nursing facilities, an in-patient behavioral health facility, home healthcare services in partnership with LHC Group, and urgent care centers in partnership with CareSpot Urgent Care. Nearly 4,200 physicians, representing more than 80 medical specialties and subspecialties have privileges across the Orlando Health system, which employs nearly 22,000 team members. Areas of clinical excellence are orthopedics, heart and vascular, cancer care, neurosciences, surgery, pediatric specialties, neonatology, women's health and trauma Successful candidates joining our TEAM will be eligible for: Outstanding Benefits with a 403(B) match for full and part-time employees. Retirement Savings plan. Paid Time Off plan. Education Assistance programs; Tuition reimbursement, Student Loan repayment program, and Preferred Education Program. Maternity leave; 4 weeks yearly. Among many other benefit programs. Benefits do kick in from day one! Position Summary The Telecommunications Operator processes high call volumes for both patient and internal departments. Activities include outstanding customer service, moderate typing skills, ability to process codes and trauma calls quickly, processing Engineering and Clinical Engineering work requests and paging the necessary technicians. Essential Functions Answers and processes a high volume of calls accurately, professionally and with a positive attitude. Processes codes and trauma calls quickly and accurately. Monitors various alarm systems in the work area to quickly and efficiently notify appropriate personnel when an active alarm is received. Transfers callers to correct room, department or individual with a warm handoff. Operated specialized computer systems/consoles to facilitate the rapid processing of messages, work orders and services requests. Ability to read, interpret and follow processes, policies and procedures and other related documents. Dispatches appropriate personnel by radio or paging system. Delivers appropriate pages to physicians, on-call personnel and other Orlando Health employees as needed. Familiar with HICS and able to function during emergency situations. Initiates overhead pages accurately and professionally. Maintains flexibility in work schedule in order to meet the needs of the departments 24/7 operations, including weekend and night shifts. Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards. Maintains compliance with all Orlando Health policies and procedures. Other Related Functions Maintains current schedules of on-call personnel as appropriate. Meets all Orlando Health mandatory and developmental requirements. Assumes responsibility for professional growth and development and continuing education. Education/Training High School graduate or equivalent. Licensure/Certification None. Experience Call Center, customer service experience preferred.

We are seeking a hard-working and reliable Skilled Contract Technician to join our team. You will participate in a variety of theme park and construction projects and follow plans and instructions from the site supervisor. Although experience isn't essential, you will have to be physically fit and a fast learner. To be successful in this position, you will work well as part of a team, enjoy working outdoors, and be able to perform strenuous physical tasks. Responsibilities: · Preparing job sites, materials, and tools · Maintenance installation and support · Use construction and maintenance tools and equipment to complete daily tasks · Loading and unloading of materials, tools, and equipment · Removing debris, garbage, and dangerous materials from sites · Follow instructions from supervisors to perform manual labor tasks · Put together and take apart temporary structures · Follow instruction from Smart Lead & Supervisors · Perform site clean-up. · Other duties as assigned Qualifications Perform necessary tasks in a safe manner Must have reliable transportation Ability to multi-task/cross train with-in various departments Able to physically handle all cleaning tasks, driving tasks and all tasks required Reliable Must be able to stand and walk entire shift for the general labor position Drive to excel and grow within the company is a plus Ability to lift up to 50 lbs 18 Years or older; Must have PPE, and steel toed boots (these can be provided) Additional Information All your information will be kept confidential according to EEO guidelines.

JOB TITLE: Technical Support Specialist POSITION OVERVIEW: At Kappa, our employees are our most treasured asset which is why we are looking for a dynamic and passionate follower of technology! We are looking for a customer service focused, professional Technical Support Specialist. The right candidate must love a challenge and constantly be looking for ways to improve themselves and the companies they work for. The main responsibility of the Technical Support Specialist is to answer inbound support calls, create, manage and monitor service tickets, and provide the first level of support to all end-users in a timely manner while delivering great customer service. You will interact with our amazing clients routinely and possess the ability to work happily and promptly under minimal supervision. Our ideal candidate shall support clients' networked IT environments including hardware, servers, PCs, printers, firewalls, and software for a variety of diverse small, medium-sized and enterprise organizations. You should have the ability to adapt to different IT environments quickly, maintain good communication, smile, offer praiseworthy IT support, and attain comprehensive detailed documentation skills. Customer service is number one at Kappa Computer Systems, supporting our clients with a confident and happy can-do attitude is priceless. Building invaluable relationships with our clients and the Kappa team is key to everyone's success. TECHNICAL FUNCTIONS: Understanding of Microsoft's core business applications 365, Sharepoint, Azure, Outlook and others Update/restore/install and resolve any Windows OS PC problems and run diagnostics as necessary Troubleshoot minor email issues with 365, Exchange and Outlook Troubleshoot and repair PC software and hardware issues Troubleshoot minor printing and networking issues Troubleshoot and evaluate computer slowness and remediate Troubleshoot and resolve Internet issues Assist with user password resets, changes and updates Work with and installing\reloading hard drives and other PC hardware Responsible for managing new computer setups for clients Reimage PC's by working with images Anti-Virus and MDM management and support iPad and mobile phone assistance Assist with MFA issues and resets RESPONSIBILITIES: Support Triage Answer inbound support phone calls and monitor support email and ticket portal for client support requests Create support tickets, and manage the ticket process by assigning, tracking, routing, and redirecting problems to correct resources Prioritize clients support requests in order of most urgent Follow the ticket opening processes and communications to clients to ensure they are aware their request has been acknowledged Triage support tickets to best resource to resolve the issue/ load balance tickets to techs for quickest resolution Continually monitor ticketing system to ensure tickets are addressed quickly, reassigning tickets if needed to ensure a quick response to clients Monitor alerts from all monitoring software's and assign or close tickets as needed IT Service Tech Support Provide the first level of support (within your wheelhouse and within the above technical functions list) to all end-users Perform troubleshooting within a timely manner, by not spending more than 15-20 minutes on a ticket without further direction Properly escalate tickets to the next level of support after 15-20, continue to follow up on ticket to learn how the issue was resolved Use ticketing program to track all time and support resolutions Communication with customers as required: keeping them informed of incident progress, notifying them of impending changes, and outages Follow up with customers, provide feedback and see problems through to resolution Must Document, document, document your service request details, resolution's, technical notes, passwords, end-user information and equipment Very detail-oriented, self-reliant; with the ability to meet established deadlines Other Skills Strong client-facing, enthusiastic with good communication skills Learn and use the available Kappa tools to better support our customers Quick to respond to clients with an understanding approach, and a follow up to customers promptly Successfully work on more than one issue at a time. Multitasking abilities is a must Very detail-oriented, self-reliant; with the ability to meet established deadlines Continue education and personal growth on subjects related to responsibilities Must be client service oriented and believe in teamwork, collaboration, adaptability & initiative. Possesses a drive to ensure clients success and satisfaction Must possess a strong technical curiosity and continued desire to grow Work independently with little instruction, and work tasks without much supervision Have a great work ethic (Made a mistake? Own up to it and learn) Willingness to get the job done right the first time REQUIREMENTS: Five years minimum experience in IT Field Proven working experience in providing help desk support Ability to multi-task and adapt to changes quickly Background check Good driving record Drug testing Flexible occasional nights, holidays and after- hours On-call rotation required Degree in IT is preferred In- office position, company shirts required WHAT IS IN IT FOR YOU?!? Competitive pay Retirement plan with 3% company match Health benefits Time off and paid holiday benefits Enjoy your birthday off Mileage reimbursement Company outings All the office snacks you can eat Work/life balance with a focus on a 40-hour workweek Technology training and certifications Fun work environment, Kappa is rated "Best Places to Work" 5 years in a row! ADDITIONAL INFORMATION: Valid driver's license and insurance with reliable transportation. This position will require some in-frequent travel to the other client offices as needed. Applicants selected will be subject to a criminal, employment, and motor vehicle background check.

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Years' Experience: 2+ years professional experience Education: Bachelor's Degree required Clearance: Applicants must be able to obtain and maintain a Secret security clearance. United States Citizenship is required as part of the eligibility criteria to be able to obtain this type of security clearance. Key Skills: Customer service focused with ability to provide accurate, timely, and professional resolution on all supported issues. Ability to diagnose and resolve technical issues and escalate when appropriate. Understand and utilize ITIL processes (Incident, Problem, Change, etc.) and how they are used in a corporate environment. Responsibilities Answers specific questions about installation, operation, configuration, customization and usage of assigned products. Applies diagnostic techniques to identify problems, investigate causes and recommend solutions to correct common failures. Escalates complex problems to senior level contract support team members. Level II knowledge of hardware and/or software products required. Experience with the access control processes and systems of ICAM (Identity, Credential, and access management). Knowledge of cloud based containerized environments. Typically involves use of problem management database and help desk system. Must have strong communications skills and be able to communicate technical issues effectively. Experience with NIPR environments. Sound understanding of Information Management and Cyber Security related processes and requirements (AR 25-2, NIST 8500.2, NIST SP 800-53/A, and NIST SP 37/A). Experience with course management software Moodle is a plus. Experience with Devops software Gitlab is a plus. Experience with AWS (Amazon Web Services) cloud environment is a plus. Other duties as assigned. Qualifications Must have or be able to obtain a Security clearance required up to Top Secret. Minimum of 5 years of experience as a Helpdesk Specialist with at least 2 years in multi-server environments, customer service experience, or equivalent training and experience. Must be customer service oriented. Excellent verbal and written communication skills. About Sparibis Sparibis LLC is a professional solution firm that Clients rely on to access the best talent to drive their business success. Sparibis is an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

By Light Professional IT Services LLC readies warfighters and federal agencies with technology and systems engineered to connect, protect, and prepare individuals and teams for whatever comes next. Headquartered in McLean, VA, By Light supports defense, civilian, and commercial IT customers worldwide. Cole Engineering Services (CESI), a By Light company, is recognized as a premier provider of modeling and simulation (M&S) training solutions to the Federal Government and industry. Since 2004, CESI has been at the forefront of developing, maintaining, and integrating simulation-based training, serious gaming, technical services, training and other support in live, virtual, constructive, and gaming (LVCG) domains. CESI also designs, builds and runs infrastructure, platforms, applications and processes that enable cyber training for the integrated multi-domain force. Our vision is to become a worldwide full spectrum LVCG and cyber training/analysis developer, integrator and services provider. Responsibilities Cole Engineering seeks an experienced Cyber Help Desk professional to join our dedicated team, supporting the Persistent Cyber Training Environment (PCTE) platform. This role demands an individual who excels at providing top-tier IT support in a multifaceted and dynamic environment. As the zenith of our helpdesk team, the Cyber Help Desk professional will address advanced technical challenges, ensuring that the solutions align seamlessly with the strategic objectives of our customer. The Cyber Help Desk professional will utilize Jira Service Manager tools and vSphere to monitor and maintain the PCTE platform guaranteeing its peak performance. Provide a structured approach to service design, transition, and operation, ensuring that IT services are aligned with the needs of the user. Furthermore, they will incorporate user feedback for ongoing improvements to the customer experience. This comprehensive support encompasses systems categorized under Unclassified, Sec/REL, and Top-Secret security levels. Shift for this position is Sat/Sun 0800-2000 plus Thu/Fri 0800-1600. Required Experience/Qualifications Bachelor's degree in a technical discipline such as IT, computer science, systems or software engineering from an accredited college or university. (5 years' experience in lieu of degree) Required: DoD 8570.01-M IAT Level II Security Environment Certification: CompTIA Security+ CE, CISSP or other equivalent certification required within six months of hire. Possess strong written and verbal communication skills to collaborate seamlessly within a team environment and support stakeholders. Display meticulous attention to detail while entering user information to ensure accuracy, maintaining a commitment to error rates below 5%, minimizing the need for corrective actions. Address IT incidents with precision and promptness, while analyzing patterns to determine and address root causes. Regularly provide comprehensive reports detailing requests, resolutions, and progress status to all relevant stakeholders. Offer professional-level support for IT, virtual environments, and network functions, addressing a range of technical challenges. Thrive as a self-starter in a dynamic and fast-paced environment, collaborating effectively with engineers of varying skill levels and experience. Efficiently manage and execute service requests, ensuring timely service delivery and user satisfaction. Experience leading a dispersed highly skilled team. 5+ years of directly related experience supporting help desk operations. Preferred Experience/Qualifications Demonstrated expertise in administering software systems within virtual machine and container-based hybrid cloud environments. Support the configuration, execution, and troubleshooting of virtual environments created by users within PCTE. Proficiency in Red Hat Enterprise Linux (RHEL) Identity Management (IdM) and Single Sign-On (SSO) using Lightweight Directory Access Protocol (LDAP). Experience in maintaining and supporting networks in NSX/NSX-T Demonstrated experience configuring and maintaining Linux based systems including the ability to create, modify and implement scripts to accomplish tasks. Proven ability to prioritize and manage multiple tasks, projects, and demands concurrently. Interact proficiently with customers, vendors, and developers to comprehend evolving needs and operational requirements impacting the production environment to deliver comprehensive solutions. Proficiency in resolving technical issues encompassing diverse integrated software and hardware platforms. The ideal candidate should demonstrate flexibility in their work schedule, including the ability to work different shifts and weekends. Special Requirements/Security Clearance For this role, an active Top Secret/Sensitive Compartmented Information (TS/SCI) clearance, with Counterintelligence (CI) Polygraph. In accordance with the specifications of a government contract, eligibility for this position mandates U.S. Citizenship status and a TS/SCI security clearance. The precise security clearance requisites will be detailed in the Government's Task Order. Benefits Overview CESI recognizes that our strength is our people. We support every employee as an individual to build strong teams across the enterprise. Our benefit package includes: Medical, Dental & Vision Coverage Wellness Program 401(k) Matching Disability (Short Term & Long Term) Employee Assistance Program Life Insurance Education & Training Generous Leave Policy (11 Federal Holidays, PTO, Military Leave, Bereavement and Jury Duty) CESI is committed to principles of inclusion and equal employment opportunity. We foster a non-discriminatory, professional work environment for all our teams. We do not discriminate based on race, color, religion, sex, pregnancy, sexual orientation, gender identity, genetic information, national origin, age, marital status, disability, or veteran status.