Information technology internship jobs in Dunedin, FL

About Justrite Safety Group At Justrite Safety Group, we're more than just a collection of industrial safety companies; we're a dynamic organization dedicated to protecting people, property, and the planet. Our ever-growing portfolio of companies collaborates to deliver advanced industrial safety solutions that set the standard for excellence. As our business continues to grow, we continue to look for top talent to join our team as we lead the charge in revolutionizing industrial safety, ensuring that every worker returns home safe, every workplace remains secure, and our environment thrives for generations to come. With Justrite Safety Group, safety isn't just a priority-it's our passion. The Contribution You'll bring to this Role: The IT Support Analyst will be based out of our Brooksville, FL office and is responsible for providing outstanding technical support of computer systems and networking infrastructure. This role will serve as the first point of contact for all users seeking technical assistance, so this analyst will represent the face of IT in the company. The role will provide technical support directly to employees, performing on-the-spot diagnostic evaluations, discovering efficiency gains, and standardizing all routine tasks. The role will work in conjunction with IT staff members to support business partners, to ensure that all operational activities exceed the service level offerings along with business goals and objectives set for the enterprise. They will take service desk calls, work service desk tickets through a ticketing system, and assist in network administration and security. The role will also assist IT members with Active Directory Users & Computers, O365 administration, VoIP endpoint troubleshooting, and Exchange Management. The person will identify, prioritize, and resolve critical hardware, software, infrastructure, and security related issues that impact business operations for 1,500 users across many different sites. In this role, you will report directly to the Director of IT Operational Excellence, setting the stage for your career to soar! This role is your gateway to opportunities for advancement, with the potential to grow within the organization in 3-5 years as you make meaningful contributions to our organizational goals. About the Team: Our IT team is composed of talented professionals who are recognized as some of the best in the industry. They bring a wealth of experience and innovation, ensuring that we remain at the forefront of technology. With a collaborative mindset and a commitment to excellence, the team continuously drives success by creating solutions that power our operations. Whether developing cutting-edge tools or supporting our infrastructure, the IT team is integral in helping us achieve our business goals. What You'll Do at Justrite: Primary responsibility for day-to-day operations for the IT Service Desk, including prioritization and troubleshooting of end user support tickets, root-cause analysis, and issue resolution. Ensure service delivery and customer satisfaction exceed published service level agreements and report key performance indicators to the management team. Provide end user support across all virtual and physical machines, maintain up-to-date hardware/software on all end user machines and network hardware, according to update schedule Respond to customers via deskside, phone, email or MS Teams chat Create and maintain all standard work instructions as it relates to end user computing, network configs and mappings Monitor, in conjunction with applicable service providers, all critical production processes and technologies that have high visibility and impact on business operations Maintain company standards and assist with inventory management for both software, and hardware. Maintain license counts and compliance for all tools including ERP and associated applications Ability to work well in a team as well as individually Ability to lift up to 50 pounds Occasional after-hours support will be needed Your Skills and Expertise: To ensure your success from day one in this role, Justrite requires the following qualifications at a minimum: BS in Computer Science, MIS, or related field strongly preferred BS in Information Technology, Systems/Network Administration, Computer Science, MIS, CIS or related field strongly preferred Certification in CompTIA A+, Network+ or MCP a strong plus 4 to 5 years of hand-on experience in fast-paced environment Experience supporting on-site and remote users in a Windows based environment for over 1,000 users Demonstrated experience in the following networking concepts: Directory Services (e.g. Windows 2016+ AD, LDAP, O365), Systems (e.g.AS/400, Windows, MS Exchange, VMware, VDI, RDS), Internet Protocols (e.g. DNS, HTTP, SMTP, SSL) Experience with different network types (i.e. LAN, WAN, VPN) and Cisco switch configuration Working knowledge using remote tools to support users on Remote Desktop Services or VMWare Additional qualifications that could help you succeed even further in this role include: Ability to image computers on site as well as keep all on-site hardware inventory ERP system knowledge a plus Great troubleshooting skills for: Windows 10, VPN, Windows Server, Active Directory, MS Office, Exchange Competent in handling software licensing process Ability to work efficiently under a fast-paced work environment while managing multiple priorities Ability to provide excellent customer service in a professional manner and explain technical jargon in non-technical terms to our users Strong logical & analytical skills Able to find root causes of problems & quickly implement solutions (good knack of troubleshooting hardware and software) Able to properly prioritize user requests according to urgency (Understand an Incident vs a Request) Excellent verbal and written communication skills. Ability to create Knowledge Base articles on IT procedures. Ability to learn new technical and business concepts very quickly Ability to update a ticket with notes of a good problem statement/troubleshooting before escalation (detail oriented) Compensation: The position offers a competitive base salary ranging from $65,000-$75,000. Actual base salaries will vary and may be above or below the recommended pay range based on factors such as but not limited to location, relevant experience and performance. Additionally, this role is eligible for an annual incentive plan to enhance their overall total compensation package when Justrite Safety Group and their business units achieve annual business and financial targets. Benefits: Our benefits package at Justrite Safety Group is designed to be the best in the industry, offering everything you need to support your career and personal well-being. You'll receive a competitive salary paired with an extensive benefits package that includes comprehensive medical, dental, and vision coverage. We understand the importance of work-life balance, so we offer flexible hours and work options, giving you the freedom to manage your time effectively. These options vary depending on the specific roles and business needs. Your financial future is secure with our 401K plan, complete with a company match, and you're protected with company-paid short and long-term disability insurance. To ensure you're at your best, we also offer generous paid time off, personal days, and a robust employee wellness program that supports your overall health and happiness. At Justrite, our benefits package is designed to help you thrive both in and out of the workplace. Why Choose Justrite Safety Group? As a leading name in the safety industry, Justrite provides a platform where you can collaborate with some of the best professionals in the field, learning from experts and contributing to cutting-edge solutions. The company's commitment to excellence and innovation ensures that you'll be part of a team that is making a real impact. With a strong focus on career advancement, Justrite empowers its employees to thrive both personally and professionally, making it an ideal workplace for those looking to grow their careers in a meaningful and rewarding environment. Join us and be part of a team dedicated to product excellence and making a positive impact in our company, and in our community!

Working Title: Internship Salary: To Be Determined by the Agency Information Technology Internship State of Florida Opportunities are located throughout Florida Internship Overview and Responsibilities: The State of Florida is seeking motivated individuals to join our workforce. Our internship opportunities offer bright, highly motivated college students and recent graduates a unique opportunity to experience firsthand the operations of state government while obtaining valuable on-the-job training. Are you hungry for innovation and passionate about technology and problem solving? IT professionals within each state agency help create and maintain the digital path to keep state government running. Please consider our excellent internship opportunities within the areas of Information Technology, Management Information Systems, Desktop Support, Network Engineering, and other related fields. Applications are accepted year-round. Internships may be paid or unpaid and there is no guarantee of employment. Knowledge, Skills, and Abilities: * Ability to communicate effectively verbally and in writing. * Ability to work independently as well as with others. * Ability to prioritize tasks, meet deadlines, and manage time effectively. * Ability to test, trouble shoot and resolve errors in operating systems. * Skilled in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint, Access...) * Basic knowledge of various operating systems. * Basic knowledge of security protocols, best practices and common vulnerabilities. Minimum Qualifications: Must be currently enrolled or graduated within the last twelve months from an accredited college or university degree program. No experience required for this position. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. Location:

Why it's worth it: Join our dynamic cybersecurity team as an Associate Technical Support Analyst and play a critical role in delivering world-class technical support to GreyMatter Digital Risk Protection end users, helping to safeguard our clients from digital threats. If you are passionate about cybersecurity, cyber threat intelligence and working directly with clients to achieve maximum value from ReliaQuest's cutting-edge cybersecurity solutions, this role is a unique opportunity to thrive in a challenging yet rewarding environment which provides tangible skills and experience needed for a career in cybersecurity. The everyday hustle: Act as the main point of contact for all inbound queries, issues and requests associated with the ReliaQuest GreyMatter Digital Risk Protection platform. Deliver excellent support and best practice guidance to end users, helping clients achieve maximum value from our product. Efficient troubleshooting and successful resolution of technical support issues. Manage relationships with clients and internal teams including Product, Engineering and Customer Success to deliver effective resolutions. Engage in effective communication with various entities to facilitate the takedown of fraudulent or impersonating domains, social media profiles and mobile applications violating relevant regulations or policies. Communicate with clients to gather evidence necessary for successful digital content and domain takedowns. Documentation and reporting of findings and updates relevant to digital content takedowns, ensuring accuracy and efficiency. Develop and maintain an up to date, deep working knowledge of our product and service. Stay informed about the changing cyber threat landscape, regulations and industry best practices associated with cyber threat intelligence and digital content removal. Do you have what it takes? 1 or more years of experience in at least one of the following: Technical Support, Computer Networking, IT, Customer Success, Technical Consulting, digital content removal or a B2B technical client services role. Experience working with Enterprise clients across multiple time-zones. Bachelors (or higher) degree in a relevant field e.g. cybersecurity, computer science, or intelligence is desirable but not essential. Candidates with equivalent professional experience or qualifications are invited to apply. Exceptional English communication skills, both written and verbal, with the ability to articulate complex technical issues clearly and concisely. Comfortable engaging directly with clients daily, capable of effectively overcoming objections and professionally addressing client concerns. Excellent workload management skills, focusing time where most value can be delivered whilst balancing competing requirements. Ability to adapt to a fast-paced, dynamic work environment and learn new products efficiently while you work. Detail oriented with excellent problem solving and analytical skills. Must demonstrate a positive attitude to work, great energy, and effort. Must be adaptable, focussed, accountable and helpful. Familiarity with the cybersecurity threat landscape, knowledge of internet infrastructure, domain registration processes and/or digital content takedowns is highly desirable but not essential. What makes you uncommon? Specific experience using Service Now or equivalent software to manage communication with clients. Specific experience using JIRA to manage technical escalations to internal teams. Professional qualifications relating to cybersecurity, threat intelligence, internet technologies, technical support, open-source intelligence (OSINT), customer success or direct professional experience with any of these.

In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches Position Summary: The Information Technology Intern will have the opportunity to receive a broad exposure across the organization by rotating weekly through the IT Helpdesk, Administrative, and Engineering teams. Position Responsibilities: Support helpdesk operates for a physical location of our size, how there are different pockets of support from a school to hotel to business offices to sports facilities. Work with physical safety systems and POS platforms. Work with unique sports technology installations - we use a lot of the same systems pro sport teams use but for multiple different kinds of sports all in one spot. Networking for a large campus and how we design and maintain. Gain knowledge of a small footprint of physical infrastructure and how we pair on-prem with cloud/SaaS. Knowledge, Skills and Abilities: Studying anything in Business, MIS, Information Systems, or any science/ engineering This will be an on-campus role in Bradenton, Florida. Interest in sports and technology is a plus. Background Requirements: Requires a background check upon offer Requires a drug test upon offer Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better: ****************** ******************/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

GENERAL DESCRIPTION This position is part-time, assistant client-serving auditors with the expectation that he / she will work 20 hours per week to fulfill job and client responsibilities. The primary office location will be Tampa / St Petersburg. The IT Auditor / Security Assessor Intern's primary duties will include assisting with various aspects of professional services project delivery related to information technology audit and security assessment services. The individual will work as part of various engagement teams providing professional services to our clients. The IT Auditor / Security Assessor Intern will have the opportunity to work with various team members while learning innovative technologies and business processes; work with personnel at all organizational levels; gain broad industry experience; gain experience with all of our core services; and have the opportunity to become exceptionally proficient in one or more of those services. Our internship opportunities are designed to provide real-world experience to college students in an effort to prepare them for professional careers upon completion degree. We may choose to offer interns continuing employment opportunities throughout their school career and upon completion of degree. REQUIRED QUALIFICATIONS The most critical attributes for success within our team are having interest in what we do; a willingness to learn; exceptional work ethic; a commitment to quality and success; strong writing and communication skills; personal accountability; and loyalty in the way he or she treats their relationships. These attributes will be given preference to field of study or technical experience. Working toward a Bachelor's Degree in Business - Management Information Systems, Accounting, Finance or related field highly preferred Professional, with good oral and written communication skills; strong computer skills Effective communication, leadership, and time management skills Demonstrated consistency in values, principles, and work ethic Interest and familiarity with technology, business operations, and strategy Excellent organizational skills, with ability to pull projects over the finish line Ability to lift and move up to 15 pounds Ability to sit for prolonged periods of time. Ability to stand, walk, bend, or reach as necessary for job tasks. Ability to use hands/fingers for typing, writing, or handling materials. COMPANY DESCRIPTION 360 Advanced is a Cybersecurity and Compliance professional services firm that provides customized integrated solutions. Our clients range across industries and extend from small businesses to the Fortune 500. We work with client operations in over 40 states and on five continents globally. We are based in downtown St. Petersburg and are looking for a Staff Associate to join our team.

Location: Tampa, FL. This role requires associates to be in-office 1 - 2 days per week, fostering collaboration and connectivity, while providing flexibility to support productivity and work-life balance. This approach combines structured office engagement with the autonomy of virtual work, promoting a dynamic and adaptable workplace. Please note that per our policy on hybrid/virtual work, candidates not within a reasonable commuting distance from the posting location(s) will not be considered for employment, unless an accommodation is granted as required by law. An Internal IT Audit Intern will be responsible for supporting the Internal Audit team that reports to the Company's Board of Directors representing shareholder interests. The Internal IT Audit Intern will work on a team, assisting in the performance of IT and operational audits evaluating internal and external standards of performance while learning new skills and engaging with business leaders across the enterprise. Audits may focus on IT general controls as well as many other important, exciting, and emerging areas of technology (e.g., artificial intelligence, cloud platform management, cybersecurity). This full-time, 12-week internship (May 18th, 2026 - August 7th, 2026) program is an opportunity to build professional relationships and network in the Internal Audit profession, contribute to key audit deliverables, discover more about many IT disciplines in a major organization, and showcase your critical thinking skills and creativity. How you will make an impact: Experience and learn about the healthcare industry, IT disciplines for a major organization, and the Internal Audit profession. Research and provide well-rounded support for the IT Audit team for important IT audits and gain valuable healthcare industry and IT auditing experience. Assist with industry research and planning for IT audits that cover important and/or emerging technology risks. Learn and document technical processes using narratives and visuals. Interact with IT professionals across many IT domains by assisting with developing, monitoring, and tracking material request lists and/or other audit support. Contribute to and document planning and process walkthrough meetings. Assist with evaluating the design of processes or controls in place to protect the Company from significant risks along with detailed control testing. Summarize audit results for key stakeholders, including the Company's most senior leadership, and recommend improvements in processes, policies and procedures. Minimum Requirements: Pursuing a bachelor's degree in the Management of Information Systems or related majors (e.g., Computer Science, Cybersecurity, Accounting, Finance) with IT concentrations. Ability to work 32-40 hours/week for the duration of the internship with at least two days onsite/week in our Tampa, FL office. Currently enrolled in a program of study at an accredited college/university Preferred Skills, Capabilities, and Experiences: Candidates graduating in December 2026 or May 2027 with a 3.2 GPA or higher are preferred Basic understanding of common IT Infrastructure components (e.g., network devices, databases, applications, cloud and on-premises systems) Comfortable in a fast-paced environment and a quick learner. Familiarity with Microsoft Office Products (Word, Excel, PowerPoint, VISIO, etc.). Excellent Communication skills, both written and oral. Ability to apply problem-solving, analytical, and organizational skills. Ability to develop public speaking and presentation skills. Job Level: Non-Management Non-Exempt Job Family: ADM > Intern Please be advised that Elevance Health only accepts resumes for compensation from agencies that have a signed agreement with Elevance Health. Any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Who We Are Elevance Health is a health company dedicated to improving lives and communities - and making healthcare simpler. We are a Fortune 25 company with a longstanding history in the healthcare industry, looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. How We Work At Elevance Health, we are creating a culture that is designed to advance our strategy but will also lead to personal and professional growth for our associates. Our values and behaviors are the root of our culture. They are how we achieve our strategy, power our business outcomes and drive our shared success - for our consumers, our associates, our communities and our business. We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Elevance Health operates in a Hybrid Workforce Strategy. Unless specified as primarily virtual by the hiring manager, associates are required to work at an Elevance Health location at least once per week, and potentially several times per week. Specific requirements and expectations for time onsite will be discussed as part of the hiring process. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates in certain patient/member-facing roles to become vaccinated against COVID-19 and Influenza. If you are not vaccinated, your offer will be rescinded unless you provide an acceptable explanation. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health is an Equal Employment Opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact ******************************************** for assistance. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state, and local laws, including, but not limited to, the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act.

The IT Support Specialist will provide technical support for our employees, troubleshoot hardware and software issues, maintain IT systems, and assist with the administration of our network and business applications. This position is a key part of ensuring our business operates smoothly by keeping our technology reliable, secure, and efficient. Minimum Required Qualifications Ability to meet background requirements. Ability to read, write, speak, and understand English Ability to work independently Ability to communicate effectively within all levels in the organization Ability to handle multiple projects and tasks and meet deadlines · Ability to maintain confidentiality · Ability to make decisions and work collaboratively with others to solve problems · Ability to prioritize and organize effectively · Ability to analyze and interpret data · Ability to effectively present information to management · Ability to show judgment and initiative and to accomplish job duties · Strong analytical and problem-solving skills · An energetic, forward-thinking, and creative individual with high ethical standards and an appropriate professional image · Good verbal communications and writing skills Major Duties and Responsibilities · Serve as the first point of contact for customers seeking technical assistance over the phone or email · Perform in office and remote troubleshooting through diagnostic techniques and pertinent questions · Ensure all technical issues are created in the ticket system and updated through completion · Direct unresolved issues to the next level of support personnel · Assist with account management in Microsoft 365, Active Directory, Intune, and other enterprise systems · Support configuration, deployment, and maintenance of PCs, peripherals, and mobile devices · Monitor system performance and perform regular updates, patches, and backups · Assist with the setup and maintenance of network equipment, including switches, routers, and wireless access points · Help implement IT security best practices, including endpoint protection, MFA, and password policies · Monitor and report on potential security incidents Additional Requirements At least two years' experience in similar role Bachelor's degree in computer science, information technology, information systems, or similar 20% Travel Required setting up new office locations Working Conditions -Office & Warehouse environments Salary Description $22-$30/HR

About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Job DescriptionDescriptionThis role requires up to 60% travel. We are seeking a seasoned and versatile IT Field Project Technician to support the deployment and migration of IT infrastructure across a diverse range of client environments. This role requires hands-on technical expertise, project ownership, and the ability to independently manage multiple ongoing initiatives. The ideal candidate is well-rounded, highly organized, and capable of executing complex infrastructure projects with minimal supervision. We're looking for a technician who brings real-world experience in the implementation, migration, and ongoing administration of firewalls, switching infrastructure, Windows servers, and endpoint systems. In addition, the candidate should have strong working knowledge of Microsoft 365, modern endpoint management (Intune, Azure AD), and virtualization platforms. The ability to juggle multiple client projects while delivering high-quality results is key. A Day in the Life:You will spend the majority of your week deploying and managing infrastructure for assigned client projects-handling everything from physical installs to cloud configurations. Your work will blend technical implementation with direct client interaction, making your communication skills as important as your technical execution. Please note: we are not a recruiter or placement service. Position OverviewCore Responsibilities: Deploy and migrate a broad range of IT infrastructure components, including physical and virtual servers, network switches, firewalls, UPS systems, wireless access points, and user workstations. Set up and configure desktops and laptops to ensure seamless integration into corporate environments. Manage email, data, and application migrations with a focus on minimizing disruption and ensuring data integrity. Administer Microsoft 365 environments, including Exchange Online, SharePoint, Teams, and user provisioning. Implement and support device onboarding into Intune and/or Azure Active Directory, applying compliance policies and user experience best practices. Design, implement, and administer network and security infrastructure including firewalls, VLANs, routing, and switching solutions. Lead infrastructure efforts involving Windows Server roles, Active Directory, DNS, DHCP, Group Policy, and server migrations. Take full ownership of project scopes, maintaining accountability for timelines, documentation, and client satisfaction. Engage with clients and internal teams to communicate updates, troubleshoot issues, and ensure alignment with expectations and standards. You are a great IT Field Project Desk Technician candidate if you have..... Hands-on experience (typically 3-5+ years) in infrastructure delivery and support across varied client environments. Technical understanding and practical expertise in: Firewall systems: deployment, configuration, migration, and ongoing management (Fortinet, SonicWall, etc.) Switching infrastructure: planning and administering VLANs, routing, link aggregation, PoE, and device connectivity. Windows Server environments: implementation, Active Directory management, server migrations, and domain services. Endpoint systems: Windows-based laptops and desktops, image deployment, policy enforcement, and troubleshooting. Solid grasp of Microsoft 365 administration and cloud-based services. Experience with Intune and Azure AD for modern device management and identity integration. Excellent time management skills and the ability to independently manage 2-3 concurrent projects. Strong interpersonal and communication skills; able to confidently interact with clients, peers, and leadership. Up to 60% travel required (local, regional, and out-of-town). Valid driver's license and reliable transportation. Flexible schedule to accommodate travel and client needs. Adherence to non-smoking policies at client sites and company offices. Successful completion of background checks. It aligns with the position and team requirements. As for the time Allocation, how about the below: Time Allocation: 60% - Infrastructure deployment and project execution 20% - Endpoint/User migration and Microsoft 365 Intune migration (foundational-level tasks with opportunities to grow expertise) 10% - General project delivery (based on assigned work) 5% - Meetings, documentation, and administrative tasks 5% - Training and technical development Perks of working here as an IT Field Project Technician: WFH Flexibility Focus on Work/Life Balance We match 4% on your 401K Paid Time Off Benefits - 3 weeks for your first year, 4 weeks on your second year Comprehensive benefits package which includes paid life insurance and paid long term disability Peerfit membership - providing free access to many local gyms and studios Paid Maternity, Paternity and foster leave Quarterly employee/family outings Career Path road mapping $200 spend in our iVenture Company Store on your anniversary year with us as well as upon joining our team Real Culture initiatives and recognition, not just pizza parties 360 degree feedback. You talk, we listen. Mileage reimbursement Super cool technology - virtual lab, paid certifications and training days iVenture is rated by its employees as a "Great Place to Work" and has a strong culture and exceptional core values

Coke Florida is searching for an IT Engineering Cloud Systems/Database Admin to work out of our Tampa HQ facility, working Monday - Friday. What You'll Do: The Cloud Systems Administrator is responsible for the daily administration, monitoring, and support of the organization's cloud infrastructure and services. This role ensures the stability, security, and performance of cloud-hosted systems by performing routine maintenance, managing user access, supporting deployments, and assisting with troubleshooting. The administrator works closely with cloud engineers, developers, and security teams to maintain a reliable and compliant cloud environment. Roles and Responsibilities Administer cloud resources (virtual machines, storage, networking, databases, identity/access). Monitor system health, performance, and capacity across cloud environments (Azure). Perform routine updates, patching, and backups/restores of cloud systems. Administer on-prem/cloud base database administration tasks. Manage user accounts, roles, and permissions within cloud platforms. Troubleshoot and resolve day-to-day cloud infrastructure issues, escalating when necessary. Support cloud deployments and application integrations. Maintain system documentation, standard operating procedures, and runbooks. Assist in implementing security and compliance requirements, including IAM, encryption, and logging. Participate in disaster recovery and business continuity planning. Collaborate with engineers on cloud automation and optimization initiatives. For This Role, You Will Need: Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). 2-3 years of IT systems administration experience with exposure to cloud environments. Working knowledge of at least one cloud provider (AWS, Azure, or GCP). Familiarity with networking, virtualization, storage, and security concepts. Basic scripting experience (PowerShell, Bash, or Python) preferred. Certifications such as CompTIA Cloud+, or Azure Administrator Associate are a plus.

Job Summary: The IT Help Desk Technician is responsible for the support and troubleshooting day-to-day technology issues, including but not limited to desktop applications, custom applications, and computer hardware and networking devices. Essential Functions: Monitor, prioritize, and resolve incoming work order tickets and service requests from business units in a timely manner. Respond to hardware and software support issues from employees for Microsoft Office applications (Word, Outlook, PowerPoint, Excel), Phone/Voicemail, Printers, Mobile devices etc. Escalate complex technical issues to appropriate teams while maintaining clear and proactive communication with end users. Document resolutions and update ticket statuses regularly to ensure accurate tracking and reporting of IT support activities. Provide exceptional customer service by addressing user inquiries, educating staff on best practices, and maintaining a professional demeanor. Set up and configure new computers, tablets, and iPhones. Install application software. Track and update IT inventory. Set up/remove user accounts on systems (network, email, phone, security, etc.) Work with vendors to help resolve technical issues. Crosstrain with IT personnel for contingency and out of office coverage. Participate and collaborate in IT staff meetings and report on work activities. Required Skills/Abilities: Strong organizational skills Strong customer services skills Excellent interpersonal, verbal, and written communication skills Attention to detail and ability to follow given direction. Ability to problem-solve and think creatively. Ability to work collaboratively and independently on assigned duties. Ability to multi-task and prioritize assignments. Ability to display adaptability with shifting priorities. Networking/routing skills are highly desirable. Minimum Requirements: Associate Degree in Information Technology and Information Systems and/or High School Diploma with 1 -3 years' experience in an IT support role. Microsoft, Cisco Meraki, and/or CompTIA certifications (preferred). Microsoft Entra administration and support (preferred). Experience using Windows 10/11, Server OS 2016 and newer, and Microsoft 365. Experience with Active Directory. Experience with VoIP administration and support (preferred). Valid Driver's License. Must be legally authorized to work in the United States. Must be able to read, write, speak, and understand English. Physical Requirements: Sims Crane & Equipment maintains a firm commitment to providing a safe and healthy work environment for its employees and quality services to its clients. Sims Crane & Equipment is a drug-free workplace. Must be able to pass a post-offer / pre-placement drug screen. Must also submit to a post-offer / pre-employment background report & motor vehicle check. Work is performed in a standard office environment with prolonged periods of sitting at a desk and working on a computer. Subject to standing, walking, bending, reaching, stooping, and lifting objects up to 25 pounds at times. Disclaimer: An employee must be able to perform the essential functions of the job, with or without reasonable accommodation. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Sims Crane & Equipment is proud to be an Equal Opportunity Employer/Drug and Alcohol-Free Workplace. All qualified applicants will receive consideration for employment without regard to status as a protected veteran or a qualified individual with a disability, or other protected status, such as race, religion, color, national origin, sex, sexual orientation, gender identity and age.

Information Technology Careers Provide: Competitive Pay and Benefits Job Security and Stability Global Impact and Purpose Constant Innovation and Technology Diverse Career Paths Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector? Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry. Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving. If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start. Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!! We encourage you to ask about their career placement program and success rates. What's in it for you? Evolving, innovative, and high demand industry. Long term opportunities. Accelerated Path to New Career. Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time. Industry Certifications Recognized by Employers. A degree is not necessary to move into a career in Information Technology. Courses are offered throughout the year to accommodate your schedule. Classes are held in Tampa, Florida at an expanded 15 acre campus. Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH) Class size averages 15-20 students, with two cohorts per month Our partner school proudly accepts GI Bill funds. Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.

Next Perimeter is a leading cloud-first cybersecurity provider specializing in zero trust architecture and protection against modern-day threats, whether in-office or remote. We leverage cutting-edge technologies like Intune, Windows, and Microsoft 365 to deliver security and optimization settings to devices, ensuring a modern desktop experience for our clients. The Role: The ideal candidate will be charismatic, customer service-centered, and energetic. This is an excellent opportunity for a technician looking to grow and work in a fast-paced, expanding entrepreneurial organization. What You'll Be Doing: In this role, you will be responsible for answering incoming calls from users, asking appropriate questions to understand their problems, and logging tickets in our ticketing system. You will provide troubleshooting and support for both Windows and Mac operating systems, including Microsoft 365 products, and deliver remote technical support to clients to resolve hardware and software issues promptly and effectively. Additionally, you will conduct thorough system diagnostics, troubleshooting, and problem-solving to identify root causes and prevent future issues. Your duties will also include assisting with email issues and password resets, working closely with cross-functional teams to coordinate deliverables, timelines, and technical requirements, and documenting and maintaining accurate records of client interactions, technical solutions, and configurations for future reference. What We're Looking For: We are seeking a candidate who has strong expertise in configuring, troubleshooting, and supporting various hardware and software solutions. Proficiency in operating systems such as Windows and mac OS, networking protocols, and cloud technologies is essential. Excellent written and verbal communication skills are required, with the ability to convey complex technical concepts to non-technical stakeholders. We are looking for someone with outstanding problem-solving skills and keen attention to detail, a customer-focused mindset, and the ability to build strong client relationships. The candidate must be able to handle multiple tasks, prioritize effectively, and be willing to travel to client sites as needed. What We Offer: We offer a competitive salary and benefits package, along with opportunities for career growth in cloud-first IT service delivery, automation, and cybersecurity. Our dynamic and supportive work environment is centered on operational excellence, providing employees with the tools and resources needed to succeed. Additionally, team members gain hands-on experience with cutting-edge security and lifecycle management technologies, ensuring they stay at the forefront of industry advancements. Lastly, you'll enjoy unlimited vacation, sick leave, and access to our Employee Assistance Program to support your well-being. Why Join Next Perimeter: You'll be joining a company that's redefining what IT should look like for modern, cloud-first organizations. We don't patch together tools or rely on legacy thinking. Instead, we offer our clients a zero-fuss experience with clear standards, secure environments, and support that just works. Internally, you'll be part of a team that values precision, documentation, and professionalism-and you'll have the opportunity to grow into deeper engineering work over time. What Your Schedule Will Be: This is an in-office position with a schedule of Monday through Friday, 12:00 PM to 9:00 PM. Upon the successful completion of Next Perimeter's 90-day introductory period, you'll be allowed to select one (1) recurring work-from-home day.

Job Description The Opportunity Custom Manufacturing & Engineering, Inc. (CME) is seeking an early career Cybersecurity IT Specialist to help protect our systems, support NIST and CMMC compliance efforts, and assist with day-to-day IT operations. This role is designed for someone fresh out of college or with limited professional experience who is eager to learn, grow, and build a career in cybersecurity and IT. If you enjoy solving technical problems, learning new tools, hardening systems, and helping users stay secure and productive, this is a strong place to start your journey. What You Will Do Cybersecurity Assist with CME's compliance efforts for NIST SP 800-171 and CMMC 2.0. Help maintain cybersecurity documentation such as the System Security Plan (SSP), POAMs, and incident response procedures. Monitor basic logs and alerts under guidance from senior team members. Assist with system hardening tasks, access control reviews, and security configuration updates. Support cybersecurity awareness activities including phishing simulations and user training. IT Support Troubleshoot common issues related to hardware, software, networks, email, and user access. Support Windows, Linux, Active Directory, VPN, and basic virtualization environments. Assist with installing, configuring, patching, and maintaining IT systems and equipment. Provide end user support and help maintain IT documentation and procedures. What You Bring Foundational understanding of cybersecurity principles and basic familiarity with NIST SP 800-171 or CMMC concepts. Basic knowledge of Windows and Linux systems, Active Directory, networking fundamentals, and general IT troubleshooting. Strong problem-solving mindset, willingness to learn, and attention to detail. Clear communication skills and a customer focused attitude. Curiosity, initiative, and the drive to grow into increasingly complex cybersecurity responsibilities. Education and Experience Bachelor's degree in Cybersecurity, Information Technology, Computer Science, or a closely related field. Internship, capstone project, lab experience, part time IT work, or relevant coursework is highly valued. Experience with NIST SP 800-171 or CMMC 2.0 is a plus but not required; training will be provided. Equivalent military or industry experience may be considered if it demonstrates comparable technical depth. Why CME Join an award-winning engineering and manufacturing company supporting aerospace, defense, industrial, and energy markets. Help secure mission critical systems used by the U.S. military and global industries. Thrive in a company that values accountability, innovation, and collaboration. Enjoy benefits like a 4-day work week most weeks. Be part of a culture guided by CME's 5 Core Values: Resolves Problems, Professionalism, Challenges Themselves, Delivers, and Serves Customers Protects CME. About CME Custom Manufacturing & Engineering Inc. is a 29-year award winning Tampa Bay small business that designs and manufactures custom engineered and build to print products and systems. Our work supports aerospace, defense, industrial, and energy applications worldwide. CME also supports STEM education and sustainability initiatives including Solar4STEM. We operate on the EOS System and maintain a Culture of Accountability across our team. Eligibility Notice This position requires access to controlled goods and technologies under ITAR and EAR. Candidates must meet U.S. Person requirements which include U.S. citizen, permanent resident, refugee, or asylee status. All new hires must verify identity and work eligibility through E-Verify. CME cannot employ individuals requiring work authorization based on F1 OPT, J1, M1, or temporary visas. Equal Opportunity Employment CME is an Equal Opportunity Employer. We consider all applicants without regard to race, color, religion, sex including pregnancy, sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, veteran status, citizenship, or any other protected class under federal or Florida law. Job Posted by ApplicantPro

L2 Technical Support Specialist at Timus Networks Our How and Why: In a world where technology constantly evolves, every organization and individual is driven by a core purpose. Despite the vast potential AI holds, its true intelligence remains largely untapped, confined by conventional strategies that fail to break through complexity. At Timus Networks, we commit to challenging the status quo, turning AI into Actual Intelligence to solve technology's biggest problems and redefine what's possible. We are on a mission to foster a safer digital ecosystem where businesses can stay productive and protected, wherever their employees might work from. Timus goes to market only through its MSP partners and strives for long-term partnerships for mutual growth. We partner with MSPs to protect their clients' networks and sensitive data with a network security platform built for the cloud-era, combining zero-trust secure remote access with an adaptive cloud firewall. As an L2 Technical Support Specialist, you will play a critical role in ensuring our clients' success and satisfaction by providing advanced technical support and troubleshooting for our innovative network security platform. We are looking for someone who not only possesses exceptional technical skills but also lives our core values-Fearless Innovation, Dynamic Synergy, Relentless Excellence, Adaptive Mindset, and Living Life-every day. Roles & Responsibilities Provide First and Second-Level Technical Support: Assist MSP partners and end customers with both basic and advanced network security issues. Troubleshoot and Resolve Issues: Address complex issues related to cloud-based and endpoint security products (mac OS, Windows, iOS, Android). Respond to Support Requests: Manage support tickets, phone calls, Slack messages, and remote sessions. Document Support Actions: Capture detailed issue information in the ticketing system and maintain comprehensive documentation of support actions and resolutions. Identify and Escalate Issues: Identify and escalate complex issues to L3 support or appropriate teams. Develop Knowledge Base Articles: Contribute to the development and updating of knowledge base articles and training materials. Stay Current on Cybersecurity: Stay informed about the latest cybersecurity threats and best practices. Track and Report KPIs: Monitor and report on key performance indicators (KPIs) related to support activities. Adaptive Skills Efficient Planning & Prioritization: Manages time effectively, prioritizing support tasks to ensure critical issues are addressed promptly. Organized Execution & Calm Problem-Solving: Handles multiple support requests simultaneously, maintaining composure and delivering solutions under pressure. Effective Communication & Stakeholder Engagement: Communicates clearly and effectively with MSP partners and internal teams, ensuring all stakeholders are informed and engaged. Resource Management & Delegation: Utilizes available resources efficiently, delegating tasks as necessary to ensure successful support outcomes. Informed Decision-Making & Commitment: Demonstrates a strong focus on resolving technical issues while maintaining commitment to high standards of service, with an entrepreneurial mindset and the ability to work in a startup environment. Excellent Verbal and Written Communication Skills: Articulates technical concepts clearly and effectively, fostering strong relationships with stakeholders. Qualifications Minimum of 5 years of experience in technical support, with an emphasis on customer satisfaction and problem-solving. Experience with network security solutions and cloud technologies. Bachelor's degree in IT, Computer Science, or a related field. Preferred Skills Experience with virtualization technologies and cloud providers (AWS, GCP, Azure). Experience with network protocols including FTP/SFTP, SMTP, and SNMP. Knowledge base development and training creation experience. Industry certifications (e.g., CompTIA Security+, CCNA, CISSP) are preferred. Transform Your Career at Timus Networks Embark on a transformative journey with Timus Networks, where our commitment to fostering a safer digital ecosystem drives us to redefine conventional technology solutions. At Timus Networks, you will have the opportunity to contribute to a network security platform that integrates zero-trust secure remote access with an adaptive cloud firewall. Our culture is defined by fearless innovation, dynamic synergy, relentless excellence, an adaptive mindset, and a balance between professional success and personal well-being. Join us to play a pivotal role in protecting businesses and enhancing productivity across diverse work environments. Why Timus Networks is Your Next Chapter At the core of Timus Networks are our values: “Fearless Innovation,” “Dynamic Synergy,” “Relentless Excellence,” “Adaptive Mindset,” and “Living Life.” These ideals are the foundation of our culture, influencing each endeavor and collaboration. If you're inspired to make a substantive impact, consider this your invitation to join a path of purpose and innovation. Benefits at Timus Networks Comprehensive Healthcare: Medical, Dental, and Vision plans for you and your family. Life Insurance: Basic, Voluntary, and AD&D coverage for peace of mind. Paid Time Off: Vacation, sick days, and public holidays to recharge and relax. Professional Development: Continuous learning and growth opportunities. 401k Equal Opportunity Employer Timus Networks proudly fosters a diverse environment and is an equal opportunity employer. We celebrate diversity and strive for an inclusive workplace where all employees feel valued. We welcome applicants from all backgrounds without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

Job Description Join RadX Inc. as a Full-Time IT Support Specialist onsite and immerse yourself in an energetic work environment where technology meets compassionate healthcare. Located in sunny Tampa, FL, this onsite role offers you the chance to make a tangible impact on our team's performance. You'll tackle diverse challenges daily, ensuring our systems run smoothly while enhancing patient care through technology. Be part of a mission-driven company that prioritizes empathy and safety in everything we do. Collaborate with talented professionals and contribute to a culture of high performance, using your skills to drive innovation in the healthcare industry. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), and Paid Time Off. Take this opportunity to grow your technical expertise while working in a supportive atmosphere that values your contributions. Apply today and help us make healthcare better for everyone! about us RadX Inc. is a fast-growing radiology imaging company committed to delivering high-quality patient care through advanced imaging and operational excellence. We're looking for an experienced IT Support Specialist to help support our technology infrastructure across multiple locations. If you're passionate about IT and have at least 1 year of healthcare experience, this is the opportunity to make a real impact in a mission-driven organization. Requirements for this IT Support Specialist job As our IT Support Specialist, you'll be the first line of support for our clinics and corporate staff. Your core responsibilities will include: EXA system support: Set up new accounts, manage permissions, and troubleshoot access pr performance issues in the EXA radiology information system Vendor Liaison: Serve as the point of contact with our IT vendor, Medicus IT, to resolve issues and manage ongoing support tickets On-Site Support: Respond to IT help requests across all locations, provide timely and professional support bot virtually and in-person Clinic Migrations & Openings: Assist with IT setup during new clinic launches or acquisitions including hardware installation, EXA access, and network configuration System Access Auditing: Regularly monitor user roles and access to ensure security compliance and functionality Network & Device Maintenance: Ensure all computers, printers, scanners, and network devices are operating efficiently aand are properly inventoried General IT Operations: Support all day-to-day IT functions, including troubleshooting connectivity issues, hardware/software updates, and user training QUALIFICATIONS Minimum of 1 year of IT experience in a healthcare setting required Familiarity with EXA or other healthcare systems required Strong knowledge of operating systems (Google Suites, Windows OS, mac OS, network basics and VPNs) Strong organizational and communication skills Familiarity with IT infrastructure components and their configurations Must be able to travel to local clinics as needed (valid driver's license is required) Proven experience in software troubleshooting and providing technical support why Join us? Be apart of a mission-driven healthcare company making a difference Work in a collaborative, fast-paced environment with growth opportunities Participate in innovative projects and clinic expansions Full benefits, PTO, and supportive leadership team APPLY NOW If you're an IT professional with healthcare experience looking to join a dynamic and growing team, we want to hear from you! A job offer is contingent upon a successful background check and drug screen.

IT Support Engineer We are looking for a skilled IT Support Services professional to join our team and deliver outstanding technical assistance to our employees and clients. The IT Support Services associate will be responsible for diagnosing, troubleshooting, and resolving issues related to hardware, software, and network systems. This role requires strong analytical skills, technical knowledge, and a customer-oriented approach to help users resolve their IT challenges efficiently. Key Responsibilities: Provide frontline IT support, responding to technical issues submitted through phone, email, and ticketing systems within agreed-upon SLAs. Diagnose and resolve hardware, software, and network issues on desktops, laptops, mobile devices, and printers. Install, configure, and update operating systems, software, and hardware for new and existing users. Manage user accounts, including setting up new accounts, handling password resets, and managing permissions. Troubleshoot network issues, including Wi-Fi connectivity, VPN access, and network printer issues. Document solutions and troubleshooting steps for recurring issues and update the knowledge base for future reference. Monitor and maintain IT systems and networks to proactively identify potential issues and prevent disruptions. Collaborate with other IT team members and escalate complex issues to senior engineers as needed. Support IT projects such as system upgrades, software deployments, and network expansions. Ensure security measures are followed to protect the integrity of data and systems. Key Qualifications: +2 years experience with Microsoft Networks, firewall configuration, network configuration, workstation setup and installation, print management, integrating cloud technology. network and endpoint security, TCP/IP protocols, Active Directory and Group Policy management, Powershell, technical process and procedure documentation. Excellent verbal and written communication skills, including ability to effectively communicate with internal and external customers Excellent computer proficiency (MS Office - Word Excel and Outlook) Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service Ability to work independently and to carry out assignment to completion within parameters of instructions given, prescribed routines, and standard accepted practices High School diploma or GED required Associate degree preferred Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Associate (MCSA). Experience with cloud platforms like AWS, Azure, or Google Workspace. Knowledge of ITIL practices and IT service management. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws.

Job Details Buschwood - Tampa, FL 2306 Falkenburg - Tampa , FL; 9393 - Tampa, FL; Tech - Tampa, FL; Waters - Tampa, FL $20.00 HourlyDescription Mission Statement The Children's Network of Hillsborough Florida is committed to working with the community to protect children and preserve families. General Purpose of Job To assist the Information Technology Department in support of the System of Care infrastructure for the Children's Network of Hillsborough Florida. The Information Technology Professional I primary responsibilities include 1 st and 2 nd level direct end-user support for computer and networking hardware, off-the-shelf standardized software systems and other business applications. This support is provided both remotely and in person, depending upon the location being supported. Associated duties include support for IT inventory and building maintenance. Qualification To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Essential Duties and Responsibilities Provides 1st Level end-user support and troubleshoots hardware problems pertaining to workstations, networking hardware, and other computer peripherals on the LAN and WAN Provides 1st Level end-user support and troubleshoots software problems for all operating system and software applications, as well as a variety of other software utilities and specialized systems Installs, configures, and upgrades both hardware and software on workstations and peripherals Identifies, researches, and resolves technical problems. Responds to telephone calls, emails, and personnel requests for technical support. Documents, tracks, and monitors the problem to ensure a timely resolution Assists in setting up and maintaining IT-related items in company offices throughout Hillsborough Florida. Provides operational support for maintenance of infrastructure items that affect and involve IT such as phone systems, alarm systems, cabling, internet connectivity, and copier/printer/fax systems Maintains and organizes physical space owned by IT Manages IT physical inventory Other collateral duties, as assigned by management. Working Hours CNHC's believes in work life balance for all employees. This is an in-office position, Monday-Friday from 8:00am to 5:00pm averaging forty (40) hours per week. Working hours may vary based on business needs. On occasion, nights and weekends will be part of the work schedule for special projects. Travel Travel in and outside of Circuit 13 (Hillsborough) is required. Training All employees are required to complete fifteen (15) hours of training annually, which may be completed online or in a classroom setting. Employees who hold a credential or license relevant to their position must ensure that all training and continuing education requirements are met to maintain their credential or licensure. Supervisory Responsibilities This position does not have supervisory responsibilities. Qualifications Education and experience Two-years equivalent work experience required. Microsoft or other certifications relating to Information Technology support Completion of CompTIA A+ certification Ability to work effectively as part of a team. Skills and Abilities Experienced IT Support Specialist with a strong technical background in troubleshooting hardware, software, and network issues across Windows and various environments. Proficient in remote support tools, ticketing systems (e.g., ServiceNow, Zendesk), and Microsoft 365 administration. Skilled at diagnosing and resolving end-user issues with efficiency and professionalism, ensuring minimal downtime and maximum productivity. Excellent communication and customer service skills, with the ability to explain technical concepts to non-technical users. Adaptable, solutions-focused, and committed to continuous learning in a fast-paced tech environment. Pre-employment Requirements Certificates, License, Registrations, backgrounds, drug screens, Etc. Valid driver's license, and clean driver's license check required, with proof of insurance No special certification or registration is required for this position Criminal background screening (fingerprinting) (Local Law Enforcement and FBI/FDLE) Drug Screening is a requirement Children's Network participates in E-Verify Other Requirements Language Skills Strong written and verbal communication skills. Proficient in technical documentation, end-user training, and support communication. Able to clearly translate complex technical information into accessible language for diverse audiences. Mathematical Skills Strong analytical and mathematical reasoning skills used in diagnosing technical issues, interpreting data logs, and understanding system metrics. Proficient in basic arithmetic, algebra, and logical problem-solving to support system troubleshooting, software configurations, and hardware diagnostics. Capable of identifying patterns, calculating resource usage, and optimizing system performance through quantitative analysis. Reasoning Ability Exceptional critical thinking and problem-solving skills with the ability to assess complex technical issues, identify root causes, and implement effective solutions under pressure. Capable of applying logical reasoning to troubleshoot systems, prioritize tasks, and make sound decisions in dynamic environments. Adept at recognizing patterns, anticipating potential issues, and adapting quickly to evolving technologies and user needs. Physical Demands Able to perform tasks that require moderate physical activity, including lifting and transporting computer equipment (up to 50 lbs), crawling under desks, standing for extended periods, and working in tight or awkward spaces when setting up or repairing hardware. Requires visual acuity for screen work and manual dexterity for handling small components and tools. Capable of maintaining focus and accuracy during extended periods of technical troubleshooting. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. Work Environment This is an in-office-based position focused on administrative work, where the noise level may be moderate. This role may involve occasional travel among agency locations, extended periods of computer work, and frequent interactions across multiple departments. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential job functions. ADA: Children's Network of Hillsborough Florida, LLC will make reasonable accommodations in compliance with the Americans with Disabilities Act of 1990. EEO: Children's Network of Hillsborough Florida, LLC does not discriminate based on race, national origin, gender, religion, veteran status, or disability in employment, in provision of services, or in access to programs. Children's Network of Hillsborough Florida, LLC is a Drug-Free Workplace. Remember: If you are currently an employee of Children's Network of Hillsborough Florida, LLC, or one of our Case Management Organizations, it is necessary that you notify your current Supervisor, prior to applying.