Desktop Technician
Information technology internship job in Colorado Springs, CO
Dexian has an immediate opportunity available for a Level II Desktop Technician for various services as a member of the desktop support / break-fix team with our premier aerospace customer. The Desktop Technician shall be responsible for:
Providing maintenance of computing devices, associated peripherals, and approved software; and shall install and maintain hardware and software on those devices and associated peripherals.
Installation of upgrades (memory, hard drives, etc.) and peripheral devices.
Providing office support to coordinate and schedule new equipment installations.
Monitoring and updating ServiceNow to ensure that all Service Level Agreements (SLAs) are met and make updates to ServiceNow asset records.
Assisting in coordinating, scheduling, and performing relocations and re-installations of equipment.
Performing periodic physical audits of end user computing devices to align with ServiceNow records (deployment location, storage location, and assignee information).
JOB SPECIFIC REQUIREMENTS AND SKILLS:
6+ years' experience in supporting enterprise level PC's as an IT Desktop (Desk-Side) or Help Desk Technician
Ability to support systems on both classified and unclassified networks.
Familiarity with security requirements (ICD 503, DFARS, etc.)
Ability to plan and prioritize their work assignments to meet deadlines/SLA's in a fast-paced environment without supervision
Advanced understanding of:
Active Directory (heavy account management).
UNIX (account management, permissions, etc.).
McAfee suite of security products (i.e., ENS, DLP, MDE).
Hardware support experience (i.e., swapping hard drive, fan, motherboard).
Troubleshooting HP systems.
Maintaining/troubleshooting VoIP devices (i.e., Cisco Call Manager/Unity).
Installing/supporting/troubleshooting Windows and Mac OS devices, MS Office, network connectivity issues, etc., and performing system (re)imaging using LANDesk or other imaging technologies.
Data transfers using USMT.
Inventory management, shipping and receiving, and asset management to include warehouse processes for shipping/receiving packages, asset tags, unboxing, return merchandise authorization (RMA) tracking.
ServiceNow ticketing system.
Preferred working knowledge of audio, video conferencing, or control equipment. Manufacturer certifications is a plus (Polycom, AMX, Crestron, etc.)
This position requires an active Department of Defense security clearance at the TOP SECRET/ Sensitive Compartmented Information (SCI) level upon hire.
Current Polygraph preferred or ability to obtain.
U.S. citizens ONLY are eligible for a security clearance and this position.
EDUCATION AND CERTIFICATIONS:
Associate degree in IT / Computer Sciences, preferred.
Current IAT Level-II Technical Certification or ability to obtain within 90 days of start date (CompTIA Security+ or equivalent).
LOCATION:
This is a full-time/onsite position at a facility in Colorado Springs, CO.
COMPENSATION:
Dexian reasonably expects to offer $37.00 to $47.00/hour for this position based on skills and experience. Benefits include generous time off, health, vision and dental insurance, matching 401k, etc.
EMPLOYMENT QUALIFICATIONS:
Submit/Pass a 10-year background check, criminal history, drug screening, and fingerprints.
Valid driver's license/Real-ID with clean driver's history.
Self-starter with extremely strong work ethic. Excellent time-management and multitasking skills.
Exceptional attention to detail and high level of accuracy required.
Demonstrated problem solving and people skills.
Ability to research, resolve and complete tasks within pre-determined deadlines and schedules.
Ability to process work quickly and accurately - dealing with interruptions, changing timelines and priorities on a regular basis.
Excellent communication skills, both verbal and written, to articulate details in a professional manner.
Must embrace technology to promote efficient operations.
Strong command of Microsoft Office Suite including Outlook, Excel, and Word programs.
Desired Skills and Experience
Desktop support, Desktop technician, IT, PC, laptop, printer, mobile devices
Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support.
Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ********************
Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.
Technical Support Analyst
Information technology internship job in Cripple Creek, CO
Technical Support Analyst
Status: 6 month contract to hire
Pay: $35.00 per hour ($80,000 annually upon conversion to FTE)
(Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM)
JOB SUMMARY:
Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility.
DUTIES:
Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware.
Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations.
Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure.
Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure.
Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure.
Work closely with Infrastructure and Network teams to understand and support systems.
Support the implementation and compliance of IT processes related to service delivery and facilities.
Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives.
Escalate high-severity or recurring issues to appropriate levels.
Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks.
Participate in IT projects and initiatives as needed.
REQUIREMENTS:
Bachelor's degree, technical certification, or equivalent experience in IT or related field.
3+ years of experience in a technical support or IT service role.
Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently.
Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience.
Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling.
Proven ability to resolve technical issues efficiently.
Familiarity with SLAs and performance metrics.
Excellent verbal and written communication skills across all organizational levels.
Understanding of company objectives and how IT supports business units and departments.
Strong interpersonal, team collaboration, and facilitation skills.
Effective organizational and project management capabilities.
Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM
Must be able to work in high-altitude environments
Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints.
Windows OS & Mac OS: Installation, configuration, and support.
Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint.
Active Directory: User account management, group policies.
Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting.
Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment.
Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar.
Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk.
ITIL Foundations: Understanding of incident, problem, and change management.
Security Awareness: Basic understanding of endpoint protection and data security practices.
PC Support Specialist (1099 Contractor)
Information technology internship job in Colorado Springs, CO
Colorado Technical Services Ltd. is a results-driven technology services firm based in Colorado Springs, specializing in reliable IT infrastructure, network solutions, and systems integration for medical facilities and small to medium-sized enterprises. With a focus on real-world performance and long-term stability, CTS IT combines deep technical expertise with a people-first approach to deliver systems that just work.
At the core of CTS IT's capabilities is a strong specialization in Ubiquiti networking solutions. As a trusted Ubiquiti partner, CTS IT designs, implements, and supports high-performance wireless and wired networks tailored to the demanding environments of clinical operations and growing business ecosystems. This includes secure, scalable Wi-Fi, resilient switching, and proactive network management that keeps critical services online.
Structured cabling and low-voltage systems form another pillar of CTS IT's delivery model. The company plans and installs structured wiring infrastructure that supports AV systems, access control, and network connectivity with professional labeling, tested runs, and future-ready capacity. From meeting room AV to badge-based access systems, CTS IT ensures that physical and digital layers of technology are aligned and reliable.
Clients value CTS IT for straightforward communication, technically sound solutions, and dependable follow-through. The firm emphasizes clear documentation, security-minded design, and support models that reduce downtime and simplify ongoing operations. By marrying practical engineering with a nuanced understanding of local business needs, CTS IT positions itself as a dependable IT partner that strengthens core infrastructure and enables organizational productivity.
Role Description
This is a 1099 contractor position for a PC Support Specialist. The role involves providing technical support for desktop computers, troubleshooting hardware and software issues, and assisting users with printer and help desk support. Responsibilities include diagnosing and resolving technical problems, configuring computer systems, and delivering excellent customer support. This roles based in Colorado Springs, CO, driving between multiple locations in town.
Qualifications
Proficiency in Desktop Computers, including configuration, maintenance, and upgrades.
Experience in providing Technical Support and Troubleshooting for hardware and software issues.
Expertise in Printer Support and setup of printers in various environments.
Skilled in Help Desk Support and managing customer inquiries effectively.
Strong problem-solving abilities and attention to detail.
Excellent communication and interpersonal skills for assisting end-users effectively.
Familiarity with remote support tools is a plus.
Certification in IT or related technical fields, such as CompTIA A+ or equivalent, is preferred.
Background check will be required
Rate is $20/h
HELP DESK TECHNICIAN
Information technology internship job in Colorado Springs, CO
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama. Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations.
Job Requirements
Key Responsibilities:
* Provide Tier I/II technical support for end-user systems
* Install, configure, and troubleshoot Windows-based hardware and software
* Support thin clients, zero clients, printers, and peripherals
* Perform hands-on troubleshooting and issue resolution
* Apply system configurations in compliance with STIG requirements
Qualifications:
* Secret clearance (required)
* DoD 8140 certification, as applicable
* 4 to 7 years of experience providing IT help desk or desktop support
* Experience supporting DoD IT environments
* Knowledge of Windows operating systems and end-user hardware
* Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)
Salary range: $70-110k
We are equal opportunity/affirmative action employers, committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability, or protected veteran status, or any other protected characteristic under state or local law.
Accommodation Request: If you are a qualified individual with a disability or are a disabled veteran and are unable or limited in your ability to use or access our Careers sites as a result of your disability, you have the right to receive assistance in completing the application process. Please send your request to **********************
Help Desk Technician
Information technology internship job in Colorado Springs, CO
Ignite is an ISO 9001:2015 and CMMI Services Level 3 certified, Service-Disabled Veteran-Owned Small Business (SDVOSB) headquartered in Huntsville, Alabama.
Ignite is seeking a Help Desk Technician to provide Tier I/II end-user IT support for USASMDC personnel. The U.S. Army Space and Missile Defense Command (USASMDC) is responsible for delivering global missile defense, space operations, and strategic deterrence capabilities in support of Combatant Commands and national defense objectives. This role ensures reliable day-to-day IT services that enable uninterrupted mission operations.
Requirements
Key Responsibilities:
· Provide Tier I/II technical support for end-user systems
· Install, configure, and troubleshoot Windows-based hardware and software
· Support thin clients, zero clients, printers, and peripherals
· Perform hands-on troubleshooting and issue resolution
· Apply system configurations in compliance with STIG requirements
Qualifications:
· Secret clearance (required)
· DoD 8140 certification, as applicable
· 4 to 7 years of experience providing IT help desk or desktop support
· Experience supporting DoD IT environments
· Knowledge of Windows operating systems and end-user hardware
· Bachelor's degree in Information Technology, Computer Science, or a related field (preferred)
Salary range: $70-110k
Computer Field Technician
Information technology internship job in Colorado Springs, CO
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
Help Desk Support Specialist - Secret Clearance
Information technology internship job in Colorado Springs, CO
The Help Desk Support Specialist provides technical assistance and support to end-users, ensuring efficient operation of hardware, software, and network systems for the agency. Responsible for diagnosing software and hardware problems, resolving issues related to operating systems, network connectivity, application usage, and maintaining detailed records of support requests. This position is onsite in the Colorado Springs, CO area.
Chickasaw Nation Industries, Inc. serves as a holding company with multiple subsidiaries engaged in several lines of business (Technology, Infrastructure & Engineering, Health, Manufacturing, Public Safety, Consulting, and Transportation) for the federal government and commercial enterprises. A portion of our profits is used to support Chickasaw citizens. We are proud to support the economic development and long-term viability of the Chickasaw Nation and its people. CNI offers premium benefits eligible on the first day of hire to full time employees; (Medical - Dental - Vision), Company Life Insurance, Short-Term and Long-Term Disability Insurance, 401(K) Immediate Vesting, Professional Development Assistance, Legal Aid Assistance Program, Family Planning / Fertility Assistance, Personal Time Off, and Observance of Federal Holidays.
As a federal contractor, CNI is a drug-free workplace and adheres to the Federal Controlled Substance Act.
ESSENTIAL REQUIREMENTS
* The ability to obtain, maintain and access classified information at the Secret level.
* Must possess Security+ certification.
KEY DUTIES AND RESPONSIBILITIES
Essential Duties and responsibilities include the following. Other duties may be assigned.
* Supports onboarding by validating network access.
* Ensures all requirements are met by end user while in processing to allow for network access.
* Provides direct, indirect, logical and physical support for all user's IT devices to include but not limited to: HD replacement, RAM upgrades, system convergence, troubleshooting, software updates, hardware update, and connectivity issues.
* Troubleshoots devices when faults are encountered.
* Documents all faults encountered and remediation of faults.
* Monitors the local ticketing system continuously during hours of operation and complete/close-out the tickets within the system.
* Monitors the helpdesk phones during business hours and submit tickets on the behalf of the caller.
* Issues IT equipment to user groups and train the groups on proper usage.
* Patches and keeps machines updated with the most up-to-date patches.
EDUCATION AND EXPERIENCE
High school diploma or general education degree (GED) and a minimum of one to two (1-2) years relevant experience and/or training, or equivalent combination of education/experience.
PHYSICAL DEMANDS
Work is primarily performed in an office environment. Regularly required to sit. Regularly required use hands to finger, handle, or feel, reach with hands and arms to handle objects and operate tools, computer, and/or controls. Required to speak and hear. Occasionally required to stand, walk and stoop, kneel, crouch, or crawl. Must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus. Exposed to general office noise with computers printers and light traffic.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this job.
EOE including Disability/Vet
The estimated pay range for this role is $21 to $27, with the final offer contingent on location, skillset, and experience.
CNI offers a comprehensive benefits package that includes:
* Medical
* Dental
* Vision
* 401(k)
* Family Planning/Fertility Assistance
* STD/LTD/Basic Life/AD&D
* Legal-Aid Program
* Employee Assistance Program (EAP)
* Paid Time Off (PTO) - (11) Federal Holidays
* Training and Development Opportunities
Your application submission will be considered for all potential employment opportunities with Chickasaw Nation Industries (CNI).
Auto-ApplyInformation Technology/Assurance (IT/IA) Specialist II
Information technology internship job in Colorado Springs, CO
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Cyber and IT Risk Management
Job Qualifications:
Skills:
Information Security, Information Security Management, Information System Security
Certifications:
None
Experience:
5 + years of related experience
US Citizenship Required:
Yes
Job Description:
The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Performance shall include:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required
Analyze and troubleshoot system anomalies to ensure optimum equipment performance
Prepare system for operational use and support operational tests
Review, prepare, and update authorization packages
Notify customer when changes occur that might affect authorization accreditation
Conduct cybersecurity portion of the self-inspection's checklist
Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package
Identify any and all vulnerabilities and implement countermeasures
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices
Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration
Provide External Information System(s) Client Support
Perform account creations, changes, & deletions on multiple authorization boundaries
Perform Help Desk & troubleshooting activities
Perform Hardware/Software System Configuration, upgrades and modifications
Perform system and network appliance patching activities
Provide Government-Issued Laptop Support
Assist in Media Control & Accountability activities
Perform COMSEC account/equipment management activities
Experience:
5+ years related experience
SAP experience required
Prior performance in roles such as System, Network Administrator, or IT/IA Specialists
Education:
Bachelor's degree OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years)
Certifications:
IAT Level II or IAM Level II - within 6 months of hire (Security+ CE, CCNA Security, etc.)
Clearance Required to Start:
TS/SCI required
Must be able to Attain - TS/SCI with CI Polygraph
Other Requirements:
Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware.
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration.
Working knowledge of Risk Management Framework, SCI Information Systems Security Standards, Common Criteria, and System Security Policy as they relate to Assessment and Authorizations.
Working knowledge and current relevant experience with PL2 systems; experience with PL3 & PL4 cross domain solutions is desired.
#AirforceSAPOpportunities
The likely salary range for this position is $92,735 - $125,465. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Onsite
Work Location:
USA CO Colorado Springs
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplyInformation Technology
Information technology internship job in Colorado Springs, CO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyDynamic PC Support Techician
Information technology internship job in Colorado Springs, CO
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
IT and Network Specialist (MDA Support)
Information technology internship job in Colorado Springs, CO
COLSA Corporation is seeking candidates for an IT and Network Specialist to support MDA projects. * Prepare, maintain, and update the IT/IM facility requirements to include: communications, HVAC, power, tech power, cable and cable trays, etc. * Assist with preparing and reviewing consolidated facility documentation, requests for proposal, and system design specifications
* Validate and inspect quality assurance of IT/IM facility implementation and installations and report findings
* Coordinate planning and preparation for approved facility IT decommissioning activities
* Coordinate implementation planning for specialty systems
* Engage and support the acquisition process by participating in the MDA chartered processes
* Evaluate and recommend disposition in conjunction with the MDA property organization
* Review accountable assets of existing facility and new requirements affected by agency relocations into new facilities
* Perform Project Champion quality assurance and management oversight of defined portfolio projects
* Collaborate with MDA customers to identify and document project requirements and to develop functional and systems requirements and specifications
* Perform as Property Custodian (PC) for Land Mobile Radio (LMR)
* Manage international roaming and configuration of wireless cell phone and device program
Ideal candidate will possess:
* Excellent written and verbal communications skills
* Ability to work independently with minimal direction
* Self-starter and self-motivated
* Good collaboration, problem solving, organizational and team facilitation skills
* Ability to work on several projects simultaneously and set priorities
At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our "Family of Professionals!" Learn about our employee-centric culture and benefits here.
Required Experience
* Must have one of the following combinations of education and experience
* Masters Degree in STEM related field from an accredited institution with at least 10 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects
* Bachelors Degree in STEM related field plus 15 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects
* Capable of leading, coordinating, and executing specialized IT system planning, design, maintenance, sustainment, and assessment activities
* Works independently and/or leads teams to analyze and resolve problems
* Musu be able to provide daily supervision and direction to support
* U.S. Citizenship required; Must have an active SECRET security clearance
Preferred Qualifications
* Experience supporting and expanding command and control voice networks
* Experience with planning, designing, implementing, and maintaining complex IT enterprise or corporate network solutions/environments
* Demonstrated experience with networking architecture, networking protocols, network security design, routers, firewall architecture, etc.
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Minimum Salary
$120,000.00
Maximum Salary
$130,000.00
The salary range, if referenced, represents a good faith estimate. COLSA considers various factors when determining base salary offers, but not limited to, location, the role, function and associated responsibilities, a candidate's particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements.
COLSA offers a comprehensive and customizeable benefits program which includes Medical, Dental, Vision, Life Insurance, Short-Term Disability, Long-Term Disability, Accidental Death & Dismemberment, Supplemental Income Protection Programs, 401(k) with company match, Flexible Spending Accounts, Employee Assistance Program, Education & Certification Reimbursement, Employee Discount Program, Paid Time Off and Holidays.
This position will be posted for a minimum of 3 business days. If a candidate has not been selected at that time, it will continue to be posted until a suitable candidate is selected or the position is closed.
Information Technology Support Analyst I, II, or III
Information technology internship job in Colorado Springs, CO
ANB Bank has financial strength embodied in $3 billion in assets and is a true community bank with an unwavering commitment to excellence. The bank helps each of its communities prosper through investment, sponsorship, philanthropy, and employee volunteerism. It is a passion ANB has for banking that makes a difference.
ANB Bank hires individuals who provide excellent customer service and build meaningful relationships with our customers and within our communities. ANB is committed to rewarding our team members who strengthen our company and culture. ANB offers competitive compensation and a comprehensive benefits package for this position.
Hiring Pay Ranges: $18.00 - $28.50 per hour
* Information Technology Support Analyst I - $18.00 - $21.00 per hour
* Information Technology Support Analyst II - $19.00 - $23.50 per hour
* Information Technology Support Analyst III - $23.00 - $28.50 per hour
* The hiring pay range for this position is commensurate with the level of relevant experience and education.
Health & Wellness Benefits (Subject to Eligibility Requirements)
* Minimum 4 Weeks of Paid Time Off (PTO)
* 11 Paid Holidays
* Medical, Dental, and Vision Insurance
* Health Savings (HSA), Flexible Spending (FSA), and dependent care spending accounts
* Company provided Live, AD&D, and Disability Insurance with supplementation options
* 401(k) plan with discretionary company match and profit sharing
* Discretionary annual bonus and employee referral incentives
* Employee Assistance Program (EAP)
* Tuition Reimbursement Program
* Spanish Communication Assistant Program Incentive
* Employee Banking Products
Summary
* Responsible for installing, configuring, and setting up Personal Computers and other network associated hardware (printers, docking stations, etc.). Responsible for software installation and configuration on desktop client workstations. Responsible for responding in a timely, professional and courteous manner to technical customer service issues. Responsible for troubleshooting computer hardware, software, and peripherals/component issues. Responsible for answering phone calls and responding to emails and voicemails from customers regarding technical issues in a timely, professional and courteous manner. Responsible for documenting technical solutions to share knowledge with team members.
Essential Duties and Responsibilities
* Excellent customer service and people skills.
* Ability to multitask and manage multiple priorities.
* Troubleshoot Personal Computer hardware, software, and peripheral issues using all available resources to resolve issue for customers in the most efficient manner.
* Identify network problems or application issues and escalate to appropriate resources in a timely, professional manner.
* Ability to document technical solutions in a clear, concise and accurate manner.
* Ability to work extended hours as required and overtime as required.
* Valid driver's license and ability to drive a licensed vehicle.
* Travel to branch locations as required.
* Ability to work on call duty 24x7 on rotating schedule with other staff.
* Handle incoming calls in a tiered call center manner.
* Address tickets from users.
* Decommission PCs and Printers.
* Image and prepare PCs for users.
* Physically move equipment as required.
* Maintains a current knowledge and consistent compliance with Bank Secrecy Act (BSA) requirements, as well as knowledge and consistent compliance with other banking regulations and Bank policies and procedures related to the position.
* Delivers quality of service as defined by department standards.
* Maintains confidentiality as defined by department standards.
* Supports the company's Mission, Vision, and Values.
* Other duties may be assigned.
Education and/or Experience
IT Support Analyst I
* High School Diploma or equivalent preferred.
* 6+ months customer service experience preferred.
IT Support Analyst II
* 2+ years IT experience or equivalent education preferred.
* 2+ years of customer services experience preferred.
* Intermediate knowledge of computer troubleshooting required.
* Intermediate knowledge of network troubleshooting required.
IT Support Analyst III
* 5+ years IT experience or equivalent education preferred.
* 5+ years of customer services experience preferred.
* Advanced knowledge of computer troubleshooting required.
* Advanced knowledge of network troubleshooting required.
Work Schedule: Monday - Friday, 8:00am - 5:00pm
Equal Opportunity Employer / Affirmative Action / Minorities / Female / Disability / Veteran
ANB Bank is committed to providing Equal Opportunity in Employment. The Bank is continually trying to improve recruitment, employment, development, and promotional opportunities for its employees. Our selection decisions are based on job-related factors and not on the basis of age, race, sex, color, religion, national origin, disability, sexual orientation, veteran status, pregnancy, marital status, genetic information, gender identity, or any other status protected by federal, state, or local law.
ANB Bank complies with the Equal Pay for Equal Work Act. ANB Bank requests that Applicant not disclose its wage history to ANB Bank. If ANB Bank for any reason comes into possession of Applicant's wage rate history, ANB Bank will not rely on it in determining a wage rate. ANB Bank requests that Applicant not provide information on age, date of birth, or graduation date from any academic institution, including on resumes.
Anticipated Date of Application Window Closure: 01/23/2026 (or until filled)
Help Desk Technician
Information technology internship job in Colorado Springs, CO
Full-time Description
The Help Desk Technician will serve as the first point of contact for customers to provide technical assistance with computer systems. Must answer queries on basic technical issues and offer advice to solve them. Respond to end-user phone, email, or chat requests for support. The Technician will perform remote analysis through diagnostic techniques and determine the best solution based on details provided by customers. The Technician will ensure quality service by following-up with customers to update them on status and resolution of their issues
Requirements
ESSENTIAL JOB FUNCTION/COMPETENCIES
Responsibilities include but are not limited to:
Utilizes product information or solution database to research, analyze, and deliver solutions.
Advises users on the methods, steps, and actions to resolve and avoid future issues and provides documentation as needed.
Documents incidents using help desk systems or tools.
Escalates problems to appropriate levels or teams to achieve issue resolution.
May support installs or upgrades of software or devices, set up user profiles, or re-set passwords.
Fulfills all service level standards for response time and quality.
Record events and problems and their resolution in logs.
Pass on any feedback or suggestions by customers to the appropriate internal team.
Identify and suggest possible improvements on procedures.
Performs other position related duties as assigned.
Employees shall adhere to high standards of ethical conduct and will comply with and assist in complying with all applicable laws and regulations. This will include and not be limited to following the Solaris Health Code of Conduct and all Solaris Health and Affiliated Practice policies and procedures; maintaining the confidentiality of patients' protected health information in compliance with the Health Insurance Portability and Accountability Act (HIPAA); immediately reporting any suspected concerns and/or violations to a supervisor and/or the Compliance Department; and the timely completion the Annual Compliance Training.
CERTIFICATIONS, LICENSURES OR REGISTRY REQUIREMENTS
Microsoft certifications preferred.
KNOWLEDGE | SKILLS | ABILITIES
Tech savvy with working knowledge of office automation products, databases and remote control.
Good understanding of computer systems, mobile devices and other tech products.
Ability to diagnose and resolve basic technical issues.
Excellent communication skills.
Customer-oriented with ability to remain calm in difficult situations.
Complies with HIPAA regulations for patient confidentiality.
Knowledge in healthcare systems operations such as EMR.
EDUCATION REQUIREMENTS
High school diploma or equivalent required. BS in Computer Science or relevant field preferred.
EXPERIENCE REQUIREMENTS
1 year Help Desk experience preferred. Windows experience preferred.
REQUIRED TRAVEL
N/A
PHYSICAL DEMANDS
Carrying Weight Frequency
1-25 lbs. Frequent from 34% to 66%
26-50 lbs. Occasionally from 2% to 33%
Pushing/Pulling Frequency
1-25 lbs. Seldom, up to 2%
100 + lbs. Seldom, up to 2%
Lifting - Height, Weight Frequency
Floor to Chest, 1 -25 lbs. Occasional: from 2% to 33%
Floor to Chest, 26-50 lbs. Seldom: up to 2%
Floor to Waist, 1-25 lbs. Occasional: from 2% to 33%
Floor to Waist, 26-50 lbs. Seldom: up to 2%
Information Technology
Information technology internship job in Colorado Springs, CO
Information Technology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the Information Technology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the information technology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand information technology industry.
Even if you have no obvious prior information technology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the Information Technology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in Information Technology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
Auto-ApplyIT Support Technician
Information technology internship job in Colorado Springs, CO
Fusion HCR is hiring! include, but are not limited to, the following:
Supporting Airport's Common Use Passenger Processing system (CUPPs) a. Daily system readiness checks b. Workstation Imaging c. Workstation Patching d. Troubleshooting / replacing hardware components / peripherals e. Troubleshooting configuration details f. Responding to calls for service related to CUPPs g. Coordinating with CUPPs support vendor to correct issues or implement changes h. Coordinating with airport IT staff i. Logging work orders / support tickets j. Interface with airline partners for training or troubleshooting k. Creating and maintaining documentation related to CUPPs
Supporting Airport's digital signage platforms a. Daily system readiness checks b. Workstation Patching c. Troubleshooting / replacing hardware components d. Troubleshooting configuration details e. Responding to calls for service related to FIDS/BIDS/GIDS/Advertising f. Coordinating with CUPPs support vendor to correct issues or implement changes g. Coordinating with IT staff h. Logging work orders / support tickets i. Interface with airline partners for training or troubleshooting j. Creating and maintaining documentation related to signage systems
IT Project Support a. Coordinating with Airport IT to provide assistance with airport technology project work as needed b. Hardware deployment, testing, configurations, etc. c. Creating and maintaining documentation
Requirements
2+ years of knowledge and expertise in airport systems and technologies to support operations. Systems include Common Use Passenger Process System and Airport digital signage.
Personal Characteristics:
Must be willing to work onsite. Hours 5am to 2:30pm Mon-Fri. This is a multi-year engagement.
ITS Technician I - Regional Support Technician
Information technology internship job in Castle Rock, CO
Please complete this application using your full legal name as it appears on your government issued forms of identification when you have time to go from start to finish. Application details cannot be saved along the way, and you must complete and submit the application in one sitting. If you leave your computer and return later, you may time out.
REMINDER: Current DCSD employees must apply through their district log-on, this application is for external candidates only!
Job Posting Title:
ITS Technician I - Regional Support Technician
Job Description:
Provides technical assistance on workstations, printers, switches, phones and their supporting infrastructure, including maintenance, problem analysis and resolution. Provides technical training and coaching to school, instructional, and support service staff. Develops and supports good community relations among various district and community clientele.
MINIMUM EDUCATION OR FORMAL TRAINING:
* High School diploma plus specialized courses in computer science applications.
EQUIPMENT & VEHICLES USED:
* General office equipment
* Requires occasional travel throughout the 900 square mile district using personal vehicle.
ESSENTIAL ENVIRONMENTAL DEMANDS:
* Mostly clean and comfortable.
ESSENTIAL PHYSICAL REQUIREMENTS:
* Occasional lifting five (5) to ten (10) pounds
* Frequent sitting
* Occasional bending, squatting, or standing
Position Specific Information (if Applicable):
Responsibilities:
Perform other related duties as assigned or requested.
Assist site-based technical staff with creating installer packages, configuring user accounts, supporting printer configurations and hosted solutions (including drivers, server queues, client software, etc.).
Assist in the on-boarding process for new technical support staff and facilitate cross training opportunities.
Work with vendors and site-based technical staff to install specialized software on district equipment as well as evaluate any new hardware/software being considered for district use.
Troubleshoot, diagnose and repair Layer 1 and Layer 2 network issues.
Participates in on-going technical training/certification renewals required to maintain skill sets for position effectiveness.
Monitor, resolve, escalate, and close work request tickets, along with assisting and coaching Level I Computer Repair Technicians and site-based technicians.
Provide relevant service and support feedback to peers and site-based technicians.
Provide technical expertise to departments on developing technical standards, technology implementation, planning and installation of new hardware/software and upgrading existing technology.
Develop, maintain and update training materials that provide solutions to common problems. Document special setup steps, draft instructions for site-based staff for district standards such as BYOD, device enrollment, imaging, etc.
Training, coaching and support of site-based technical personnel on use of device management systems, support channels, basic troubleshooting and diagnostic skills as well as procedures for submitting electronic work requests.
Perform hardware repairs as determined from diagnostic results and physical evaluations.
Diagnose and evaluate computer hardware problems to determine cause of malfunctions, cost and feasibility of repair, and priority of work requests.
Certifications:
Dell, Lenovo and Apple Hardware certifications preferred. - as applicable, Valid Colorado Driver's License - Colorado Dept of Transportation
Education:
High School or Equivalent
Skills:
Ability to diagnose computer problems both remotely and in-person, Ability to use general office equipment, Computer Applications, Utilities & Support: Microsoft, Google and Apple platforms, Computer setup/repair, basic networking skills, Demonstrated ability to work collaboratively with all stakeholders to support positive outcomes, Effective oral and written communication skills, Maintains a generally positive attitude, Observes all District policies and procedures, Strong organizational and time management skills, Verbal and written communication skills in English and a demonstrated ability to read and comprehend written/graphic and oral instructions
Position Type:
Regular
Primary Location:
West Support Center
One Year Only (Yes or No):
No
Scheduled Hours Per Week:
40
FTE:
1.00
Approx Scheduled Days Per Year:
260 Work Days
* (260 days indicates a year-round position. Time off [or Off-Track Days] are then granted based on the position. Any exceptions to the normal off-track time will be noted in the Additional Position Details section above, as scheduled work days.)
Minimum Hire Rate:
$27.36 USD Hourly
Maximum Hire Rate:
$37.01 USD Hourly
Full Salary Range:
$27.36 USD - $46.65 USD Hourly
* All salary amounts listed above are based on a full-time (1.0) FTE. If applicable, part-time salaries will be prorated according to the assigned FTE.
Benefits:
This position is eligible for health, vision, dental, health savings account (HSA), flexible spending accounts (FSA), District paid and voluntary additional (supplemental) life and accidental death and dismemberment insurance, short and long-term disability, critical illness and accident voluntary insurance, employee assistance program (EAP), voluntary 401(k), 403(b) and 457 retirement plan options.
Time Off Plans:
This position is eligible for paid vacation, sick and personal time.
This position will be open until filled, but will not be open past:
March 17, 2026
Auto-ApplyEmbedded Software Engineering Intern - Summer 2026 {A}
Information technology internship job in Colorado Springs, CO
ARKA Group L.P. (“ARKA”) is an advanced technologies company serving the U.S. military, intelligence community, and commercial space industry delivering next-generation solutions to support the national security space enterprise. Built on more than six decades of excellence, ARKA brings modern approaches and a culture of innovation to the challenges of today.
Join the ARKA team to learn how Beyond Begins Here. Discover your next internship and career opportunity now!
Position Overview:
ARKA Group L.P. is seeking an Embedded Software Engineer Intern who is passionate about working with team members to solve difficult mission-critical challenges. In this important role, you will be working on Embedded software and Microprocessor designs in ARKA designed hardware.
Responsibilities:
Design, scope, and implement technical solutions that scale across ARKA products and customer sets.
Take instruction from other Embedded SW or Firmware engineers on tasks and design approach.
Communicate and collaborate across the engineering team and product owners.
Evaluate and recommend solutions and work with other team members on designs.
Help to define and prioritize tasks that you are assigned to work on.
Provide review and feedback during Software designs reviews.
Continuously improve, adapt, and grow.
Basic Qualifications:
University Sophomore, Junior or Senior. Working towards a BS/BE in computer science, computer engineering, or electrical engineering
Professional or lab experience with languages such as C, C++, Python, or Rust
Professional or lab experience with Embedded microprocessors. Experience with compile, run, and debug of embedded applications
Experience with test equipment such as oscilloscopes, logic analyzers, signal generators, spectrum analyzers, etc.
Create functional block diagrams for design review prior code development
Passionate about fostering good engineering practices and processes
Understanding of testing and troubleshooting principles
Excellent communication and analytical skills with an eye for detail
Preferred Qualifications:
Experience with ARM A-series microprocessors or Xilinx SoC chips
Knowledge of modular programming and OOP concepts
Read/analyze/review PCB schematics and layouts
Familiar with telemetry and satellite communications
Pay Range: $23.00/hr - $29.00/hr
The application window will close in 120 days for this position.
Location: Colorado Springs, CO
This position is based out of ARKA's Colorado Springs, CO campus. If you like city life, but also enjoy the great outdoors, Colorado Springs is the place for you. The city rests at the base of Pikes Peak. The 14,115-foot summit is just one of dozens of area attractions, including scenic trains, museums, parks, a zoo and more. With a mild climate and plenty of sunshine, the Springs boasts some of the state's best recreation opportunities. The city is also known for its robust high-tech and sports industries. We are home to the U.S. Air Force Academy and four military bases and with the Olympic Training Center and dozens of sports federations nearby, it's common to spot world-class athletes around town.
When you choose to join the ARKA Student Program, you will:
Gain hands-on experience in your chosen field and share your unique ideas and creative problem-solving skills to help us continue our legacy of innovation
Flourish and seamlessly develop great relationships with co-workers
Network with students from other universities
Participate in activities that support our local communities
Work alongside our talented team, including employees who started as interns or co-ops
Enjoy companywide employee activities
Receive competitive compensation and paid holidays
EHS/Environmental Requirements:
While performing the duties of this job, the employee is required to communicate, listen to, and interpret instructions, occasionally operate tools and/or machinery with hands and arms and remain stationary for extended periods of the time. The employee will use protective equipment when working with chemicals, move between workstations, reach, and replace equipment, and move items weighing up to 25 lbs. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job.
Applicants are invited to apply for a reasonable accommodation to perform the essential duties of the job. To apply, send a request to ***************** or contact ************ and press 2 for Human Resources.
ITC & Security Clearance Requirements:
This position requires the incumbent to access export-controlled information. If you are not a U.S. Person, any offer is contingent upon the Company's ability to obtain a special license granting you access. This could take several months. You will not be able to begin employment until such license is obtained.
Visa Restrictions:
No visa sponsorship is available for this position.
Pre-employment Screenings:
Employment with any ARKA companies in the U.S. is contingent upon satisfactory completion of several pre-employment requirements to include a credit check, background check, and drug screen.
Technical Support Analyst
Information technology internship job in Cripple Creek, CO
Our client is seeking a Technical Support Analyst for a long-term contract opportunity (with strong possibilities to convert full-time). The Technical Support Analyst will provide reliable and effective IT support services, ensuring consistent and high-quality end-user support. This role supports IT operations in alignment with established Service Level Agreements (SLAs) for assigned areas of responsibility.
DUTIES: Deliver hands-on support for site IT infrastructure and end-user services, including troubleshooting and maintenance of: Desktop and laptop computers, Mobile devices and phones, Printers and peripheral devices, Audio/Visual equipment, Other related IT hardware.
Collaborate with Lead Technicians to ensure site-level IT environments-including voice/data networks, servers, and storage-are properly maintained and supported, especially in remote site locations.
Monitor and manage IT issues within assigned areas, taking ownership of resolution and driving issues to closure.
Coordinate with external service providers to support end-user services and perform proactive/preventative maintenance on IT infrastructure.
Maintain accurate tracking and documentation of end-user issues, ensuring timely resolution and closure.
Work closely with Infrastructure and Network teams to understand and support systems.
Support the implementation and compliance of IT processes related to service delivery and facilities.
Participate in regular IT service delivery meetings and contribute to continuous improvement initiatives.
Escalate high-severity or recurring issues to appropriate levels.
Ensure timely follow-up and communication with users and IT peers regarding service requests and tasks.
Participate in IT projects and initiatives as needed.
REQUIREMENTS:
Bachelor's degree, technical certification, or equivalent experience in IT or related field.
3+ years of experience in a technical support or IT service role.
Self-motivated and proactive, with the ability to take initiative, contribute ideas, and lead small projects independently.
Strong commitment to customer service with the ability to communicate effectively, resolve issues promptly, and maintain a positive user experience.
Basic understanding of IT facilities and infrastructure, including: Data centers and communication rooms, Video conferencing systems, Access control systems, Copy/print services, HVAC/UPS systems, and Cabling.
Proven ability to resolve technical issues efficiently.
Familiarity with SLAs and performance metrics.
Excellent verbal and written communication skills across all organizational levels.
Understanding of company objectives and how IT supports business units and departments.
Strong interpersonal, team collaboration, and facilitation skills.
Effective organizational and project management capabilities.
Work Schedule: Monday through Thursday, 6:00 AM to 4:30 PM
Must be able to work in high-altitude environments
Microsoft Intune & MDM: Device enrollment, policy management, troubleshooting, and support for Windows-based endpoints.
Windows OS & Mac OS: Installation, configuration, and support.
Microsoft 365 Suite: Outlook, Teams, Word, Excel, PowerPoint SharePoint.
Active Directory: User account management, group policies.
Networking Basics: TCP/IP, DNS, DHCP, VPN setup and troubleshooting.
Hardware Support: Desktops, laptops, printers, mobile devices, A/V equipment.
Remote Support Tools: Experience with tools like SCCM, TeamViewer, or similar.
Ticketing Systems: Familiarity with platforms like ServiceNow, Jira, or Zendesk.
ITIL Foundations: Understanding of incident, problem, and change management.
Security Awareness: Basic understanding of endpoint protection and data security practices.
Kavaliro provides Equal Employment Opportunities to all employees and applicants. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Kavaliro is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Kavaliro will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please respond to this posting to connect with a company representative.
Information Technology/Assurance (IT/IA) Specialist I (24/7)
Information technology internship job in Colorado Springs, CO
Type of Requisition:
Regular
Clearance Level Must Currently Possess:
Top Secret/SCI
Clearance Level Must Be Able to Obtain:
Top Secret SCI + Polygraph
Public Trust/Other Required:
None
Job Family:
Cyber and IT Risk Management
Job Qualifications:
Skills:
Information Security, Information Security Management, Information System Security
Certifications:
A+ - CompTIA - CompTIA, Network Plus - CompTIA - CompTIA
Experience:
2 + years of related experience
US Citizenship Required:
Yes
Job Description:
The primary function is working within Special Access Programs (SAPs) supporting Department of Defense (DoD) agencies, such as HQ Air Force, Office of the Secretary of Defense (OSD) and Military Compartments efforts. The position will provide “day-to-day” support for Collateral, Sensitive Compartmented Information (SCI) and Special Access Program (SAP) activities.
Performance shall include:
Establish complex operational software configuration controls and system interfaces for computer system(s) assigned
Maintain file servers, Firewalls, network access, Security Monitoring Systems and system documentation as required
Analyze and troubleshoot system anomalies to ensure optimum equipment performance
Prepare system for operational use and support operational tests
Review, prepare, and update authorization packages
Notify customer when changes occur that might affect authorization accreditation
Conduct cybersecurity portion of the self-inspection's checklist
Review and provide technical and cyber security coordination on all Bodies of Evidence that makeup the authorization package
Identify any and all vulnerabilities and implement countermeasures
Ensure information systems and network appliances are operated, maintained, and disposed of in accordance with security policies and practices
Perform Video-Teleconferencing VTC System Administration, Scheduling, & Configuration
Provide External Information System(s) Client Support
Perform account creations, changes, & deletions on multiple authorization boundaries
Perform Help Desk & troubleshooting activities
Perform Hardware/Software System Configuration, upgrades and modifications
Perform system and network appliance patching activities
Provide Government-Issued Laptop Support
Assist in Media Control & Accountability activities
Perform COMSEC account/equipment management activities
Experience:
2+ years related experience
Prior performance in roles such as System or Network Administrator
SAP experience desired
Education:
Bachelor's degree OR Associate's degree in a related area + 2 years' experience OR equivalent experience (4 years)
Certifications:
IAT Level I or IAM Level I - within 6 months of hire (A+, NET+, etc.)
Clearance Required to Start:
TS/SCI required
Must be able to Attain - TS/SCI with CI Polygraph
Other Requirements:
Thorough knowledge of Microsoft Windows 2012R2 Server, Microsoft Exchange Server 2010/2016, Microsoft Windows 7/10 operating systems (OS) administration and associated hardware
Working knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies and data backup technologies to include communication security (COMSEC) integration
Working knowledge of Risk Management Framework, Common Criteria, and System Security Policy as they relate to Assessments and Authorizations
Working knowledge and current relevant experience with PL2 systems
Must be able to regularly lift up to 50 lbs.
#AirforceSAPopportunities
The likely salary range for this position is $80,580 - $109,020. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.
Scheduled Weekly Hours:
40
Travel Required:
10-25%
Telecommuting Options:
Onsite
Work Location:
USA CO Colorado Springs
Additional Work Locations:
Total Rewards at GDIT:
Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at
gdit.com/tc.
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Auto-ApplyIT and Network Specialist (MDA Support)
Information technology internship job in Colorado Springs, CO
COLSA Corporation is seeking candidates for an IT and Network Specialist to support MDA projects. + Prepare, maintain, and update the IT/IM facility requirements to include: communications, HVAC, power, tech power, cable and cable trays, etc. + Assist with preparing and reviewing consolidated facility documentation, requests for proposal, and system design specifications
+ Validate and inspect quality assurance of IT/IM facility implementation and installations and report findings
+ Coordinate planning and preparation for approved facility IT decommissioning activities
+ Coordinate implementation planning for specialty systems
+ Engage and support the acquisition process by participating in the MDA chartered processes
+ Evaluate and recommend disposition in conjunction with the MDA property organization
+ Review accountable assets of existing facility and new requirements affected by agency relocations into new facilities
+ Perform Project Champion quality assurance and management oversight of defined portfolio projects
+ Collaborate with MDA customers to identify and document project requirements and to develop functional and systems requirements and specifications
+ Perform as Property Custodian (PC) for Land Mobile Radio (LMR)
+ Manage international roaming and configuration of wireless cell phone and device program
Ideal candidate will possess:
+ Excellent written and verbal communications skills
+ Ability to work independently with minimal direction
+ Self-starter and self-motivated
+ Good collaboration, problem solving, organizational and team facilitation skills
+ Ability to work on several projects simultaneously and set priorities
At COLSA, people are our most valuable resource and centered at our core value. We invite you to unite your talents with opportunity and be a part of our "Family of Professionals!" Learn about our employee-centric culture and benefits here (***************************************** .
Required SkillsRequired Experience
+ Must have one of the following combinations of education and experience
+ Masters Degree in STEM related field from an accredited institution with at least 10 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects
+ Bachelors Degree in STEM related field plus 15 years of relevant IT experience working on missile defense-related or other complex, large DoD program/projects
+ Capable of leading, coordinating, and executing specialized IT system planning, design, maintenance, sustainment, and assessment activities
+ Works independently and/or leads teams to analyze and resolve problems
+ Musu be able to provide daily supervision and direction to support
+ U.S. Citizenship required; Must have an active SECRET security clearance
Preferred Qualifications
+ Experience supporting and expanding command and control voice networks
+ Experience with planning, designing, implementing, and maintaining complex IT enterprise or corporate network solutions/environments
+ Demonstrated experience with networking architecture, networking protocols, network security design, routers, firewall architecture, etc.
Applicant selected will be subject to a government security investigation and must meet eligibility requirements for access to classified information. COLSA Corporation is an Equal Opportunity Employer, Minorities/Females/Veterans/Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.