EUC Desktop Support Engineer
Information technology internship job in Versailles, KY
Must Have Technical/Functional Skills:
• The associate will be responsible for providing end-user computing (EUC) desktop support and Microsoft Intune endpoint management for the customer's warehouse operations. The role requires working onsite Monday to Friday during business hours and includes hands-on support for end-user devices and local infrastructure components
• EUC Desktop Support, Microsoft Intune, Windows Autopilot, Azure AD, Device Enrollment & Troubleshooting, Onsite Hardware Health Check (Switches/Firewalls/Storage), and Vendor Coordination for Peripheral Devices.
Roles & Responsibilities:
• Provide end-user desktop support including installation, configuration, and troubleshooting of Windows OS, applications, and hardware.
• Manage and troubleshoot device enrollment, compliance, and policy deployment through Microsoft Intune.
• Perform onsite health checks on rack-mounted devices such as switches, firewalls, and storage systems.
• Configure and support printers, scanners, and coordinate with vendors for maintenance or repairs.
• Support endpoint security, BitLocker, and connectivity issues (VPN, Wi-Fi, Outlook, Teams, etc.).
• Collaborate with the Service Desk and Infrastructure teams to resolve incidents within defined SLAs.
Base Salary Range: $60,000 - $70,000 per annum
TCS Employee Benefits Summary:
Discretionary Annual Incentive.
Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans.
Family Support: Maternal & Parental Leaves.
Insurance Options: Auto & Home Insurance, Identity Theft Protection.
Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement.
Time Off: Vacation, Time Off, Sick Leave & Holidays.
Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
Desktop Support Technician
Information technology internship job in Frankfort, KY
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Desktop Support Technician. Candidates will need to be able to work fully onsite in Frankfort, KY and have a valid driver's license.
Job Description:
Our client has a position in Frankfort, KY for a Desktop Support Technician. Candidates must be able to work onsite at 275 East Main Street, Frankfort KY 40601 and at 200 Mero Street, Frankfort KY 40601. The Desktop Support Technicians will provide support for multiple agencies in downtown Frankfort, KY.
The Preferred Candidate Will Need the Following Skill Sets:
Excellent customer service and communication skills.
Computer equipment configuration, setup, and installation.
Experience in ticketing software (preferably ServiceNow).
Ability to work under pressure.
Hardware and software experience.
Help Desk Technician (Nicholasville, KY)
Information technology internship job in Nicholasville, KY
R.J. Corman Railroad Group is currently seeking a skilled and customer-oriented Help Desk Technician to provide top-notch technical support to our clients and internal employees. As a Help Desk Technician, you will be the first point of contact for all technical issues, and your primary responsibility will be to deliver timely and effective solutions while ensuring a positive customer experience.
Responsibilities include:
Customer Support: Respond to customer inquiries, incidents, and service requests via phone, email, or ticketing system in a friendly, patient, and professional manner.
Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for customers and internal staff to ensure minimal disruption to their workflow.
Incident Management: Log and track all customer interactions and resolutions accurately in our help desk system, ensuring proper documentation and adherence to established procedures.
Escalation and Collaboration: Escalate complex issues to the appropriate teams and follow up on the resolution progress to ensure timely resolution. Collaborate with other IT teams and subject matter experts as needed.
User Training: Assist customers with basic software and hardware inquiries, offering step-by-step instructions and guidance to enhance their understanding and skill set.
System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security.
Knowledge Base: Contribute to the creation and maintenance of the company's knowledge base, FAQs, and user guides to empower customers with self-help resources.
Continuous Learning: Stay up to date with the latest technologies and industry trends to improve technical skills and provide informed support to customers.
Perform other duties as needed.
Job Requirements:
Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a plus.
Experience: Proven experience in a technical support role, help desk, or IT-related position is preferred but not required for entry-level candidates.
Technical Skills: Proficient in troubleshooting hardware and software issues, familiar with operating systems (Windows, mac OS, etc.), basic networking concepts, and productivity applications.
Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
Customer Focus: Demonstrated dedication to delivering exceptional customer service and a positive attitude when dealing with customers of varying technical expertise.
Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently.
Multitasking: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines effectively.
Team Player: Collaborative and able to work well in a team-oriented environment.
Ability and willingness to travel required
Benefits: R.J Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J Corman offers health, dental, vision, voluntary short term disability, voluntary long term disability, voluntary life insurance, voluntary accident insurance, voluntary hospital indemnity insurance, voluntary identity theft protection, and flexible spending account benefits to all full-time employees. Other non-health benefits include paid holidays, paid time off, the Work-Life Balance Employee Assistance Program and a 401K retirement savings plan.
R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free work place. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a hair and urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.
Tier II Help Desk Technician - Journeyman
Information technology internship job in Frankfort, KY
Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting.
ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer
support; and support for everyday issues (e.g., locating a plumber or automobile mechanic).
Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands.
**Job Responsibilities**
+ Assists users with logged IT-related incidents when called upon.
+ Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support.
+ When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support.
+ Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization.
+ Plans and implements complex changes on production systems.
+ Analyzes and assesses the impact and risk of complex risk changes on production systems.
+ Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes.
+ Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions).
+ Performs major upgrades of systems and associated products/software solutions.
**Minimum Qualifications**
+ US citizen and fluent English speaker
+ Current, active DoD Secret Security Clearance
+ Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree)
+ Excellent customer service and communications skills
+ Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project).
**Other Job Specific Skills**
+ Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams.
+ Applies standard methodology, techniques, procedures and criteria.
+ Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems.
+ Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees.
+ Exceptional customer service skills.
+ Experience with cloud infrastructure, digital workspace, and storage technology.
+ ITIL Foundations
+ AWS Cloud Practitioner
+ CompTIA A+ CompTIA Cloud **Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$28.51 - $41.35
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
Client Support - Weekend Days
Information technology internship job in Harrodsburg, KY
Job DescriptionDescription:
Isaiah House is looking for a dedicated and driven person to take on the role of Client Support at our center in Harrodsburg. Isaiah House is a faith-based, nonprofit with a competitive edge, delivering one of the most effective substance use disorder treatment facilities in the state of KY. This is a weekend shift of Friday - Sunday 7:30am to 8:30pm
Employees receive benefits that include:
Medical, dental, and vision insurance
Basic life insurance
Paid holidays
Paid Time Off
Weekly payday
The joy and satisfaction of working for a company with a higher purpose!
Apply now to join our team and make a difference in the lives of others.
Client Support ensures that clients needs are met and that the clients are following the rules set forth in the program guidelines while ensuring their safety. They will complete task in accordance with company policies and procedures.
SKILL SETS:
Good verbal and written communication skills
Conflict Management skills
Working knowledge of substance use disorder treatment
JOB SPECIFIC FUNCTIONS:
Maintain structure and routine by leading clients through their daily schedule
Ensure clients are where they are supposed to be
Work closely with Programs/Medical staff
Maintain client/facility safety through follow through of company policy and procedure
Driving clients to and from appointments
Pick up and drop off of new intakes and discharges
Ensure that any client wishing to leave, whether with or against staff advice, is transported to a safe location.
Keep current all paperwork and operations related log books
Requirements:
QUALIFICATIONS:
High School Diploma or equivalent, preferred
Valid KY Driver's License
Desktop Support
Information technology internship job in Harrodsburg, KY
Respond to and resolve user problems with hardware, software and/or services for all desktop computing equipment -
Install and upgrade equipment and software -
Identify recurring issues, document and escalate to appropriate personnel -
Represent technical bridge between technology groups and business units -
Make recommendations for improvement in processes and procedures -
Follow existing processes and use standard methodologies to carry out assigned tasks -
May be required to maintain inventory supplies -
Participate on cross-technology teams
- Performs other related duties as assigned by management Educational Requirements:
- Associates degree required, Bachelor's degree preferred.
No preference for field. Required Years and Area of Experience (minimum required for consideration): - 3+ years of relevant experience Required Skills: (MUST possess)
- Strong troubleshooting skills
- Documentation skills
- Good oral and written communication skills
- Problem solving skills
- Ability to work independently or as part of a team
- Proficient in hardware system components, component and peripheral (printers, scanner, wireless handhelds) replacement
- Active Directory
- Office (Excel, Outlook Email and Calendaring, Power point, Access)
- Proficient in installation, navigation, and support of Microsoft Operating systems
Preferred Skills:
- Strong knowledge on use and architecture of client management systems; Remedy, Altiris, Dame ware, Client WebJet Admin - Search functionality - Registry - User Profiles - Permissions - Strong Remote Support skills and familiarity with remote support tools - Candidate should possess general knowledge/skills in Network components and topology; - Protocols -TCP/IP - Wireless communication and authentication protocols (PEAP) - Client configurations - Remote Access - LAN/WAN - Microsoft Project and Visio - Clarify - Adobe Shortlisting Preference: All Qualified Manager
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Site Support Specialist - Manufacturing
Information technology internship job in Danville, KY
Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you'll work out of our Danville, KY location on a 100% Onsite M-F work schedule. In this role, you will impact the technological landscape of Honeywell, driving us to new heights of efficiency and competitiveness. Your deep expertise and innovative problem-solving skills will not only ensure the stability and efficiency of our IT infrastructure but also serve as a guiding light for our entire team.
KEY RESPONSIBILITIES
* Provide expert-level support and guidance to customers, resolving complex inquiries and issues.
* Act as a subject matter expert, maintaining in-depth product knowledge to assist in product improvement.
* Collaborate with cross-functional teams to identify and communicate customer feedback for product enhancements.
YOU MUST HAVE
* Experience in window systems and networking troubleshooting.
* 2-plus years of experience in IT customer support or a related role.
* Strong problem-solving skills and the ability to remain calm under pressure.
* Proficiency in using customer support software and tools.
WE VALUE
* Associate's or Bachelor's degree in IT or a related field.
* Experience working with and troubleshooting printers and label printers.
* Experience providing expert-level customer support.
* Excellent interpersonal and communication skills, both written and verbal.
* Ability to manage multiple priorities and adapt to changing circumstances.
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: ******************************
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 12/4/2025
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: *******************************
ON CALL IT and TV Field Technician-Louisville, KY- Hiring now
Information technology internship job in Hillview, KY
Job
DescriptionJob
DescriptionOn-Call
IT
Field
Technician
-
PC,
Mac,
Printer
&
Scanner
Support
Help Desk Analyst 2 (On-Site)
Information technology internship job in Jeffersonville, IN
Job Title: Help Desk Analyst 2 Company: American Commercial Barge Line Job Type: Full-Time; Salary
We are seeking a detail-oriented and customer-focused Help Desk Analyst to join our IT support team. In this role, you will be the first point of contact for technical assistance, helping users resolve hardware, software, and network issues efficiently and professionally. The ideal candidate will have strong troubleshooting skills, excellent communication abilities, and a passion for delivering outstanding user support.
When you join ACBL…
American Commercial Barge Line (ACBL) is one of the largest and most diversified marine transportation companies in the U.S. Our legacy of providing the nation with the most economical, safest, and greenest mode of transportation dates all the way back to 1915, when we began moving coal on the Kentucky River. We offer a wide range of career paths in both operations and support services. Whether you are interested in working on the river or in an office, we are always searching for the best of the best to join our ACBL team.
What you will be doing... Your IMPACT
Provides remote and onsite assistance to internal and external ACBL Team Members by resolving complex escalated issues. This includes support for a variety of hardware and software. Serves as a service bridge between the Service Desk and Infrastructure Team for ticket escalation and supports the infrastructure team with end-user requests and problem resolution.
Essential Duties/Functions:
Respond to escalated technical issues from Tier 1 support and provide timely and effective solutions
Provides professional and courteous support for team members
Knowledgeable about technologies deployed across the ACBL end-user computer space
Monitors critical applications and IT infrastructure components
Install, troubleshoot, and maintain required client software and hardware
Maintains and improves ServiceNow knowledge management platform
Assists with department projects
Trains users on the proper use of hardware & software
Troubleshoot issues with CradlePoint modems, using cellular technology with multiple carriers.
Supports the Field Services Team and serves as liaison with the Service Desk to raise awareness of issues and develop solutions.
Performs all other duties as assigned.
What we are looking for...
You will need to have:
Bachelor's degree preferred in Computer Engineering, Computer Science, or related field.
3-5 years of experience in desktop support, field technician support, application support, telecom, first-level triage, or systems administration is preferred.
Experience with a ticketing system like ServiceNow is required.
Even better if you have...
A+, Network+, and/or Microsoft MCSA certification preferred.
Experience in Microsoft Active Directory and Azure Active Directory to administer user and computer accounts preferred
Exchange administration experience, mailbox creation, distribution groups and mail tracing
Experience with mobile device management, security, and Microsoft Intune preferred
Working knowledge of Windows operating systems and mobile operating systems preferred
Excellent troubleshooting skills with a strong understanding of hardware, software, and networking
Excellent communication skills, both verbal and written, with the ability to explain technical issues to non-technical users
Strong customer service skills with a focus on providing excellent customer experiences
Ability to work independently and collaboratively in a team environment
Willingness to work flexible hours, including on-call rotations
Ability to lift 30-40 lbs
Travel required (onboard vessels and facilities)
Reasons you will love working at ACBL ...
Competitive salary and benefits package.
Opportunity to work on a variety of vessels and equipment.
Collaborative and supportive team environment.
Commitment to safety and professional development
401(k) retirement plan with employer match.
Employee Assistance Program.
IT Site Support Specialist - Manufacturing
Information technology internship job in Danville, KY
Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our Sr IT Supervisor and you'll work out of our Danville, KY location on a 100% Onsite M-F work schedule.
In this role, you will impact the technological landscape of Honeywell, driving us to new heights of efficiency and competitiveness. Your deep expertise and innovative problem-solving skills will not only ensure the stability and efficiency of our IT infrastructure but also serve as a guiding light for our entire team.
KEY RESPONSIBILITIES
Provide expert-level support and guidance to customers, resolving complex inquiries and issues.
Act as a subject matter expert, maintaining in-depth product knowledge to assist in product improvement.
Collaborate with cross-functional teams to identify and communicate customer feedback for product enhancements.
YOU MUST HAVE
Experience in window systems and networking troubleshooting.
2-plus years of experience in IT customer support or a related role.
Strong problem-solving skills and the ability to remain calm under pressure.
Proficiency in using customer support software and tools.
WE VALUE
Associate's or Bachelor's degree in IT or a related field.
Experience working with and troubleshooting printers and label printers.
Experience providing expert-level customer support.
Excellent interpersonal and communication skills, both written and verbal.
Ability to manage multiple priorities and adapt to changing circumstances.
ABOUT HONEYWELL
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell:
*******************************
BENEFITS OF WORKING FOR HONEYWELL
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit:
******************************
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 12/4/2025
Auto-ApplyHelp Desk Support Technician
Information technology internship job in Jeffersonville, IN
Insight Global is looking for a Help desk representative to work on-site for the Presbyterian Church Foundation in Jeffersonville, Indiana. They will be providing tier 1 and 2 support for all of the technical users of the company. They need to be willing to go on site 5 days per week.
We are a company committed to creating inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity employer that believes everyone matters. Qualified candidates will receive consideration for employment opportunities without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, disability, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to Human Resources Request Form (****************************************** Og4IQS1J6dRiMo) . The EEOC "Know Your Rights" Poster is available here (*********************************************************************************************** .
To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: *************************************************** .
Skills and Requirements
1+ year of experience in an IT Support role
Good communication skills
Technology Support Group (TSG) Technician
Information technology internship job in Walton, KY
The job at UPS is a technical support position responsible for maintaining and troubleshooting network infrastructure, desktop systems, and related hardware and software. The role involves installing, configuring, and resolving issues with desktop systems, servers, workstations, and network components.
It also encompasses tasks such as managing passwords, ensuring data integrity and file system security, and providing technical assistance to computer users either in person, over the phone, or remotely.
The position emphasizes effective communication with customers to identify and address software or hardware -related problems, and it may involve site visits for on -site troubleshooting and hardware/software installations or upgrades.
Ideal candidates should possess technical knowledge of Microsoft Operating Systems, familiarity with various software and networking tools, and preferred technical certifications such as A+, Network, or MCP.
This is a full -time position with opportunities for growth within UPS, a Fortune Global 500 organization, known for its innovative culture and talented teams.
UPS is an equal opportunity employer committed to a discrimination -free workplace.
Field IT Specialist II
Information technology internship job in Rolling Fields, KY
The Industry Field IT Specialist II is a critical technical contributor responsible for implementing and supporting bioMérieux middleware and instrument software solutions across varied customer environments. This mid-level field role requires solid experience with IT systems and a collaborative approach to ensure seamless integration with Laboratory Information Management Systems (LIMS) and secure connectivity. The specialist will lead system configuration, deploy remote support tools, and manage software updates and cybersecurity compliance. Success in this role demands proactive troubleshooting, strong communication skills, and the ability to juggle multiple customer-facing projects in a dynamic setting.
Primary Duties
* Coordinates internal and external technical teams to successfully deliver IT implementation projects and solutions for customers.
* Conducts the setup and installation of software and middleware at customer sites or data centers, ensuring systems are properly networked and fully functional.
* Integrates company solutions with customer Laboratory Information Management Systems (LIMS) by managing communication, consulting technical resources, and performing the scope of work.
* Troubleshoots and resolves system issues both remotely and onsite to maintain optimal performance.
* Responds promptly to all field IT service requests, ensuring timely and effective resolution within assigned projects or regions.
* Collaborates with customers to identify system-related challenges, research solutions, and implement corrective actions.
* Maintains strong customer relationships by proactively addressing issues to ensure satisfaction and reliability.
* Provides customers with information about available systems, options, and consumables, and coordinate with sales teams to support ordering.
* Obtains and maintains CRM certification to support service investigations and documentation.
* Supports revenue growth by promoting value-added projects, products, and services.
* Manages Field IT projects by meeting milestones, deadlines, and requirements while keeping stakeholders informed of progress or changes.
* Completes detailed service reports and checklists for every customer interaction to accurately capture system, customer, or test-related issues.
* Provides on-site and remote technical assistance to internal customers (Sales, Field Applications, Field Service, Technical Support Center) via correspondence, phone and in person as appropriate to diagnose difficult connectivity problems as required.
* Provides field training and orientation for new hires as required in all areas of troubleshooting and installation of solutions as needed.
* Perform all work in compliance with company quality procedures and standards.
* Performs other duties as assigned.
Education & Training
* Bachelor's Degree in computer networking, cybersecurity or related field required
Experience Requirements
* 2+ years of professional related experience as it relates to:
* LIMS interfacing, networking support, servers, software applications, hardware, middleware, computers, and operating systems
* End-User support required; systems marketed by bio Merieux a plus.
* Industrial Microbiology or related field preferred
Knowledge, Skills & Abilities
* Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
* Technical learning aptitude to quickly understand and acquire new technical knowledge and skills.
* Effective and efficient problem analysis that leads to high-quality decisions.
* Analyze data and make decisions/recommendations, using data to guide decision-making and provide suggestions for improvement.
* Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
* Planning objectives and strategies to achieve them within a set timeline
* Organizing work and resources efficiently to ensure smooth operations
* Troubleshooting issues to identify and resolve problems efficiently
* Demonstrates assertiveness and confidence in the face of a challenge
* Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
* Effective Presentation Skills - including the ability to present technical data
* Written Communications - including the ability to communicate technical data in written form
* Effective verbal communication skills
* Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations.
Working Conditions & Physical Requirements
* Ability to remain in stationary position, often standing, for prolonged periods.
* Ability to ascend/descend stairs, ladders, ramps, and the like.
* Ability to wear PPE correctly most of the day.
* Ability to adjust or move objects up to 50 pounds in all directions.
* Domestic Travel: 60%
* International Travel: 5%
The estimated salary range for this role is between $89,500 - $111,100. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.
Research and Development Intern
Information technology internship job in Bardstown, KY
Job Description
This is a paid internship that is part of Heaven Hill's Summer Internship Program (running May-August). The role is based at our Bardstown Bottling Facility.
As part of the Heaven Hill Summer Internship Program, you will support organizational strategic goals through hands-on project work and high-impact assignments. Our program is designed to provide meaningful experience, professional development, cross-functional exposure, networking opportunities, facility tours, and intern engagement events throughout the summer.
What the Role Is
The Research & Development Internship offers hands-on experience at the intersection of science, creativity, and innovation. Working alongside the R&D and Innovation teams, you will contribute to projects that shape future products and improve existing liquids within the Heaven Hill portfolio.
You will assist with development work ranging from flavor research to formulation adjustments, while supporting innovation projects that explore emerging trends, ingredients, and technologies. This role provides an in-depth look at how new spirits are created and refined for an evolving marketplace.
How You Will Spend Your Time?
Innovation & Product Development Projects
Support ongoing innovation initiatives, helping explore new liquid ideas, flavor directions, and product concepts aligned with long-term strategic plans.
Assist the Innovation Manager with creation of samples for testing, sensory evaluation, and refinement of new or existing formulations.
Participate in trend research to understand emerging flavors, consumer preferences, and innovation opportunities within the spirits industry.
Research & Analytical Project Work
Contribute to R&D studies including flavor stability, shelf-life evaluation, and ingredient performance assessments.
Support the continuation of the geosmin study, helping evaluate methods to reduce or remove geosmin so aging inventory can be preserved.
Hands-On Production & Program Barrel Support
Assist with Program Barrel activities such as filtering, proofing, preparing samples, pouring, and labeling.
Gain firsthand experience with batching, blending, and product preparation processes.
Sensory & Evaluation Experience
Learn how to taste, evaluate, and compare spirits across multiple categories.
Support sensory panel preparation and documentation as needed.
Professional Development
Prepare and present findings and recommendations to internal teams throughout the internship.
Deliver a final presentation to the Executive Leadership Team summarizing your project work and key learnings.
Participate in developmental workshops, networking opportunities, and cross-functional exposure events.
Who You Are…
Required Skills and Experience:
Currently a junior or senior pursuing a Bachelor's degree in Biology, Chemistry, Food Science, or related science field.
Interested in the spirits industry, product development, and scientific research.
Must be at least 21 years old by the start of the internship.
Proficient with Microsoft Office, particularly Excel.
Curious, self-motivated, and comfortable working both independently and collaboratively.
Strong attention to detail, organization, and analytical thinking.
Physical Requirements
While performing duties of job, employee is occasionally required to:
Stand; extensive walking; use hands and fingers to handle, or feel objects, and use of computer; reach with hands and arms.
Will be required to climb stairs and may be required to climb ladders.
Employee must occasionally lift and/or move up to 25 pounds.
Heaven Hill and its affiliates are committed to fostering a diverse workforce as an Equal Employment Opportunity company. We invite applications from candidates of all backgrounds, without regard to race, religion, color, sex, sexual orientation, natural origin, gender identity or expression, age, disability, veteran status or any other legally protected characteristic.
Engineer, Software & Information Platform
Information technology internship job in Frankfort, KY
**What Software & Information Platforms contributes to Cardinal Health** Information Technology oversees the effective development, delivery, and operation of computing and information services. This function anticipates, plans, and delivers Information Technology solutions and strategies that enable operations and drive business value.
Software & Information Platforms manages the technical configuration, design, administration, development, implementation and support of application and information frameworks that the organization's application solutions utilize. This job family partners with Application Development & Maintenance teams and other Information Technology function teams to identify enhancements for platforms and long-term capabilities.
This position will support designing, building, and operationalizing large-scale enterprise Business Intelligence platforms and applications using at least two or more technologies like SAP Business Objects, Tableau and Alteryx in both Windows and Linux OS.
**What is expected of you and others at this level**
+ Applies comprehensive knowledge and a thorough understanding of concepts, principles, and technical capabilities to perform varied tasks and projects
+ May contribute to the development of policies and procedures
+ Works on complex projects of large scope
+ Develops technical solutions to a wide range of difficult problems
+ Solutions are innovative and consistent with organization objectives
+ Completes work; independently receives general guidance on new projects
+ Work reviewed for purpose of meeting objectives
+ May act as a mentor to less experienced colleagues
**Responsibilities:**
+ Design, implement, and support BI platform administration including infrastructure builds, upgrades, performance testing, and ensuring high availability across cloud and on‑premises environments.
+ Administer and maintain BI platforms (e.g., SAP BusinessObjects, Tableau, Alteryx, Looker, SAS), with demonstrated expertise in at least two technologies.
+ Provide infrastructure and platform sizing for projects, including hardware, software, and cloud resource planning.
+ Manage multi‑tier BI environments: configure servers, groups, projects, workbooks, data sources, and secure connections.
+ Monitor, tune, and optimize performance using both native BI tools and cloud monitoring solutions to ensure scalability and reliability.
+ Ensure compliance and security standards are met or exceeded, supporting internal controls and external audits.
+ Collaborate with cross‑functional teams and external partners to deliver solutions, track project progress, and communicate risks and impacts to leadership.
+ Drive innovation and best practices by conducting proof‑of‑concepts, developing automation frameworks, and standardizing naming conventions, scripts, and coding practices.
**Qualifications:**
+ Bachelor's degree preferred or equivalent work experience preferred
+ 4-8 years of experience, preferred
+ Bachelor's degree in related field, or equivalent work experience, preferred
+ 3+ years of architecture and engineering experience in Data Analytics/Reporting and Data Visualization tools preferred.
+ 2+ years of hands-on GCP experience in products like Compute Engine, IAM and APIs
+ Hands-on experience in architecting and designing Business Intelligence platforms in GCP/AWS cloud
+ Hands-on experience with Business Intelligence technologies like SAP Business Objects and Tableau
+ Advanced experience in writing complex SQL queries, stored procedures, etc
+ Experience in connecting analytic applications to GCP data stores such as BigQuery.
+ Programming languages Python, Java, and frameworks- Spring Boot, Spring MVC, REST API development expertise is a plus
+ Preferred to have prior experience in Collibra and Atscale.
+ Experience with CI/CD pipelines such as Concourse, Jenkins is a plus
+ Google Cloud Platform or any BI tool administration certification is a plus
**Anticipated salary range:** $94,900 - $135,600
**Bonus eligible:** No
**Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
+ Medical, dental and vision coverage
+ Paid time off plan
+ Health savings account (HSA)
+ 401k savings plan
+ Access to wages before pay day with my FlexPay
+ Flexible spending accounts (FSAs)
+ Short- and long-term disability coverage
+ Work-Life resources
+ Paid parental leave
+ Healthy lifestyle programs
**Application window anticipated to close:** 02/15/2026 *if interested in opportunity, please submit application as soon as possible.
The salary range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
_Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._
_Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._
_To read and review this privacy notice click_ here (***************************************************************************************************************************
IT Engineer
Information technology internship job in Jeffersonville, IN
At Canadian Solar, our vision is to make lives better by bringing electricity powered by the sun to millions of people worldwide. As a leading manufacturer of solar panels, inverters, and energy storage solutions, we've been an industry front-runner since our founding in 2001. Our commitment to sustainability is reflected in all parts of our organization as we navigate the complexities of a booming industry.
Throughout Canadian Solar's subsidiaries, e-Storage, Recurrent Energy, MSS and CSI Solar Co., we invest in our employees' growth. Our training programs and promotional opportunities ensure we all can continue to learn. We understand the importance of work-life balance and provide various flexible work options to support our employees' well-being. Join our team to "Make the Difference" by creating a lasting positive impact on the world and the communities where we operate.
Company Summary:
Canadian Solar Inc. is a vertically-integrated manufacturer of ingots, wafers, cells, solar modules (panels) and custom-designed solar power applications. Canadian Solar Inc. delivers solar power products of uncompromising quality to customers worldwide. Canadian Solar's world class team of professionals works closely with our customers to provide them with solutions for all their solar needs. For more information on the company, please visit ***********************
Position Title: IT Engineer
Location: Indiana
Position Summary:
This position needs to be responsible for the work between the group and the factory and lead help complete the operation and maintenance of the factory's IT equipment, facilities and systems. The ideal candidate will have a strong background in IT administration or management, network administration, cybersecurity, system integration and project management, with strong early career experience in a technology role within a manufacturing environment.
Primary Responsibilities:
Implement and help support IT strategies and policies that align with company objectives, including system upgrades, installations, and migrations.
Support and sometimes lead IT projects, participating in helping hire and train more junior personnel to ensure effective IT service delivery and project execution.
Responsible for IT service delivery management and user support at the manufacturing site, ensuring smooth operations across the American factory.
Implement and maintain cybersecurity measures to protect company data and systems.
Negotiate and manage relationships with IT vendors and service providers to ensure cost-effective and efficient procurement of IT solutions and services.
Support the digital factory initiatives for new workshops, production lines, or technical innovation projects. This includes end-user support in both office and workshop environments, such as software/hardware installation, system integration and troubleshooting.
Manage the day-to-day IT operations at the site, including data maintenance, user permission management, and troubleshooting of computer issues, printers, and scanners.
Support production and engineering team to address related process issues for continues improvement. Work with engineering team to clarify the process changes and identify the impact on MES or related systems.
Monitor the workshop network, dashboards, and servers, ensuring timely troubleshooting and resolution of any exceptions.
Help oversee installation, debugging, and exception handling of industrial software used in the workshop, such as Bartender, RFID systems, and image processing software.
Contribute to training for workshop users, organize SOPs and Q&A materials, and assist in the management of workshop IT assets.
Participate in the planning, documentation, and deployment of new IT projects, ensuring alignment with business objectives.
Collaborate with cross-functional teams to align IT projects with operational goals.
Assist Corporate IT in equipment docking tasks, including information gathering, vendor and business communication, network connection debugging, and deployment activities.
Align with Corporate IT management policies, gather IT needs from business departments, and provide feedback to Corporate IT.
Qualifications and Experience:
BS in Computer Science, MIS, Information Technology, or a related field. A Master's degree is preferred.
3+ years of corporate IT experience, with at least 2 years in a manufacturing plant environment. Experience in manufacturing/quality/warehousing/logistics IT projects (e.g., SAP, MES, QMS and WMS) is preferred.
Proficiency in multi-server network environments (Microsoft/Linux), LAN/WAN, Fiber optic and Cisco networking, database, SQL, VMware Vsphere/Microsoft HyperV and Thin client multi-user applications.
Familiarity with the manufacturing processes and engineering in industries like PV solar and electronics
Experience with ITIL and ITSM frameworks, along with large-scale enterprise IT outsourcing service management.
Strong communication abilities, exceptional analytical skills, and adaptability to handle work pressure and provide excellent service.
Fluent in both Chinese and English is must, suitable for use as working languages.
Knowledge of industry-specific IT requirements and regulations is a plus.
Requires working under tight schedule to support 24/7 production operations.
Based at the manufacturing site, with occasional travel to support the other sites.
Compensation and Benefits:
Canadian Solar offers a competitive salary plus fully comprehensive benefits and performance bonus package based on an annual objective achievement. Our generous benefits package includes a 401(k) Retirement Plan, medical/life/disability program, PTO and sick days.
Canadian Solar Inc. is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Auto-ApplyDesktop Support Technician
Information technology internship job in Frankfort, KY
Quantam Solutions provides IT solutions and consulting for various clients. We offer competitive hourly wages, health benefits, paid time off, and a 401(k) plan. We are currently seeking a Service Desk Technician. Candidates must be able to work fully onsite at our client's data center in Frankfort, KY, which is a cubicle environment. Candidates who are recent college graduates or close to finishing with a degree in an IT-related field are highly preferred for this position.
Job Description:
We are seeking a Service Desk Technician for our client's Technical Services Team in Frankfort. See below for the type of position and hours needed.
CSD Business Hours:
Position Hours: 7:30am-4:30pm Monday through Friday. Perfect Attendance and Some Saturdays are required.
Required Skill Sets:
One year of IT experience as a Help Desk or Desktop Support Technician with experience providing desktop support duties and troubleshooting skills. Excellent customer service skills.
Excellent Attendance is required for this position.
Customer services skills and temperament.
No foul, abrasive or condescending language used over the phone.
No argumentative demeanor.
Takes ownership, not defensive about blame.
Empathetic
Patient with upset and/or angry customers.
Good Communication Skills
Problem solver (troubleshooting skills)
Critical thinker
Trainable
Self-starting and Initiative
Able to simplify explanations so that the customer understands.
Desired Skill Sets:
Experience in customer service-oriented workplace.
IT experience and knowledge in the following.
Desktop Support (Onsite and remote)
Windows 7 and 10 Operating System
Mapping network drives.
Global Protect support
General NAS knowledge
Office Suite (particularly Outlook 2013 or higher)
Application knowledge (adobe, java, etc.)
Preferred ServiceNow Ticketing System experience and knowledge base writing.
Experience in phone center and/or helpdesk work.
Experience working in a lively and ever-changing environment (adaptability).
Experience working with, and as an active part of, a lively team (team player).
Multi-tasking ability
Documentation skills (clear, concise)
Experience with Active Directory (our most used tool to reset passwords).
Experience with remote support or desktop support.
Help Desk Technician (Nicholasville, KY)
Information technology internship job in Nicholasville, KY
R.J. Corman Railroad Group is currently seeking a skilled and customer-oriented Help Desk Technician to provide top-notch technical support to our clients and internal employees. As a Help Desk Technician, you will be the first point of contact for all technical issues, and your primary responsibility will be to deliver timely and effective solutions while ensuring a positive customer experience.
Responsibilities include:
* Customer Support: Respond to customer inquiries, incidents, and service requests via phone, email, or ticketing system in a friendly, patient, and professional manner.
* Technical Troubleshooting: Diagnose and resolve hardware, software, and network-related issues for customers and internal staff to ensure minimal disruption to their workflow.
* Incident Management: Log and track all customer interactions and resolutions accurately in our help desk system, ensuring proper documentation and adherence to established procedures.
* Escalation and Collaboration: Escalate complex issues to the appropriate teams and follow up on the resolution progress to ensure timely resolution. Collaborate with other IT teams and subject matter experts as needed.
* User Training: Assist customers with basic software and hardware inquiries, offering step-by-step instructions and guidance to enhance their understanding and skill set.
* System Maintenance: Perform routine maintenance tasks, such as software updates, security patches, and system optimizations, to ensure optimal performance and security.
* Knowledge Base: Contribute to the creation and maintenance of the company's knowledge base, FAQs, and user guides to empower customers with self-help resources.
* Continuous Learning: Stay up to date with the latest technologies and industry trends to improve technical skills and provide informed support to customers.
* Perform other duties as needed.
Job Requirements:
* Education: High school diploma or equivalent. Relevant certifications (e.g., CompTIA A+, Network+, or Microsoft Certified Professional) are a plus.
* Experience: Proven experience in a technical support role, help desk, or IT-related position is preferred but not required for entry-level candidates.
* Technical Skills: Proficient in troubleshooting hardware and software issues, familiar with operating systems (Windows, mac OS, etc.), basic networking concepts, and productivity applications.
* Communication: Strong verbal and written communication skills, with the ability to convey technical information in a clear and understandable manner.
* Customer Focus: Demonstrated dedication to delivering exceptional customer service and a positive attitude when dealing with customers of varying technical expertise.
* Problem-Solving: Analytical and critical thinking skills to assess and resolve technical challenges efficiently.
* Multitasking: Ability to handle multiple tasks simultaneously, prioritize workload, and meet deadlines effectively.
* Team Player: Collaborative and able to work well in a team-oriented environment.
* Ability and willingness to travel required
Benefits: R.J Corman Railroad Group, LLC is committed to providing its employees and their families with quality benefits. R.J Corman offers health, dental, vision, voluntary short term disability, voluntary long term disability, voluntary life insurance, voluntary accident insurance, voluntary hospital indemnity insurance, voluntary identity theft protection, and flexible spending account benefits to all full-time employees. Other non-health benefits include paid holidays, paid time off, the Work-Life Balance Employee Assistance Program and a 401K retirement savings plan.
R.J. Corman Railroad is an Equal Employment Opportunity (EEO) and Affirmative Action employer that is committed to a safe and drug free work place. R.J. Corman performs pre-employment criminal background checks and substance abuse testing which includes a hair and urine drug tests to detects the presence of illegal drugs. We appreciate your cooperation in keeping R.J. Corman a safe and drug free company.
Tier 3 Technical Support Specialist
Information technology internship job in Frankfort, KY
Responsible for unique or complex information systems and/or information technology tasks within more than one discipline, such as application support, database administration, software quality assurance/quality control, software engineering, network telecommunications, and infrastructure operations of administration, analysis, engineering and design.
+ _responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform_ .
+ _Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support_ .
+ _Partner with the National Service Desk (NSD) Tier 1 & 2 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 3_ .
+ _Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow_ .
+ _Develop Knowledge Based Articles (KBA) and educate Tier 1 & 2 as needed_ .
+ _Be available for on-call 24x7x365 ongoing application support_ .
+ _Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period_ .
+ _help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well_ .
+ _System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3 Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs ServiceNow metrics reporting on ticket acknowledgements, resolution times and aging_ .
**Minimum Qualifications**
+ Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience; Master's Degree preferred.
+ CompTIA A+ or ITIL certification preferred
+ 7-10 years of experience in information technology, systems administration or other IT related field. Specifically _a minimum of Five (5) years of experience in application / infrastructure design, development, testing, or operations_
**Other Job Specific Skills**
+ _Technical problem solving and implementer skills in application coding, infrastructure, or automation_ .
+ _Effective communications (written and spoken)_ .
+ _Coordinates and tracks well across AFS and client technical and functional teams ServiceNow ITSM (desired not required)_ .
+ _ITIL (desired not required)_ .
+ _Data Analysis / Excel T-SQL MSFT SQL Server Azure SQL Databases Database Architecture Extract, Transform and Load (ETL) data_ .
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$105k - $140k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
IT Site Support Specialist - Manufacturing
Information technology internship job in Danville, KY
Fantastic career opportunity as an IT Site Support Specialist in Danville, KY, Corporate Information Technology. You will report directly to our **Sr IT Supervisor** and you'll work out of our **Danville, KY** location on a **100% Onsite M-F** work schedule.
In this role, you will impact the technological landscape of Honeywell, driving us to new heights of efficiency and competitiveness. Your deep expertise and innovative problem-solving skills will not only ensure the stability and efficiency of our IT infrastructure but also serve as a guiding light for our entire team.
**KEY RESPONSIBILITIES**
+ Provide expert-level support and guidance to customers, resolving complex inquiries and issues.
+ Act as a subject matter expert, maintaining in-depth product knowledge to assist in product improvement.
+ Collaborate with cross-functional teams to identify and communicate customer feedback for product enhancements.
**YOU MUST HAVE**
+ Experience in window systems and networking troubleshooting.
+ 2-plus years of experience in IT customer support or a related role.
+ Strong problem-solving skills and the ability to remain calm under pressure.
+ Proficiency in using customer support software and tools.
**WE VALUE**
+ Associate's or Bachelor's degree in IT or a related field.
+ Experience working with and troubleshooting printers and label printers.
+ Experience providing expert-level customer support.
+ Excellent interpersonal and communication skills, both written and verbal.
+ Ability to manage multiple priorities and adapt to changing circumstances.
**BENEFITS OF WORKING FOR HONEYWELL**
In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer-subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: _*******************************
The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Posting date: 12/4/2025
**ABOUT HONEYWELL**
Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state-of-the-art technology solutions to improve efficiency, productivity, sustainability, and safety in high-growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: _********************************
Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable.
Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.