Tech Support Specialist
Information technology internship job in Enon, OH
About the Company
At The Intersect Group, we connect talented professionals with organizations that value innovation and operational excellence. Our client is a leading retailer undergoing a major technology transformation to enhance customer experience and streamline store operations. They foster a culture of collaboration, adaptability, and continuous improvement, making this an exciting opportunity for tech-savvy professionals who thrive in dynamic environments.
About the Role
We are seeking a Technical Support Specialist to provide critical support during a large-scale store system refresh initiative. This role ensures smooth operations by assisting store managers with technical issues related to network connectivity, servers, and point-of-sale systems following store conversions. You will deliver phone-based and back-end support, troubleshoot complex technical problems, and maintain high levels of customer satisfaction. For the first 21 days post-implementation, you will provide white-glove service, ensuring a seamless transition and exceptional customer experience.
Responsibilities
Provide inbound and outbound phone support for store managers during post-conversion.
Troubleshoot issues related to networks, servers, POS systems, and mobile devices.
Assist with password resets, basic technical support, and troubleshooting.
Deliver marketing material and guidance as needed during store refresh.
Document and escalate unresolved issues to appropriate teams for resolution.
Maintain accurate records of support requests and resolutions in ticketing systems.
Ensure exceptional customer service while managing multiple priorities in a fast-paced environment.
Qualifications
Experience in technical support or IT knowledge (college/studies/etc.)
Required Skills
Strong troubleshooting skills across networks, servers, and mobile devices.
Familiarity with Windows environments and POS systems preferred.
Experience in retail or gas station technology environments is a plus.
Excellent verbal communication and customer service skills.
Ability to work independently and adapt to evolving project requirements.
Strong problem-solving skills and attention to detail.
Desktop Support Specialist
Information technology internship job in Cincinnati, OH
We are seeking a skilled and customer-focused Desktop Support Specialist to provide end-user support across our organization. The ideal candidate will bring technical expertise, a proactive approach to problem-solving, and the ability to deliver white-glove service to ensure an exceptional user experience.
Responsibilities:
Provide technical support for Windows 10/11 and Mac iOS systems, including installation, configuration, and troubleshooting.
Support and administer Microsoft Teams, including collaboration features, troubleshooting, and user onboarding.
Deliver O365 support (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) and resolve issues related to email, productivity, and collaboration tools.
Provide timely and efficient email support, ensuring seamless communication across platforms.
Utilize ServiceNow to track, manage, and resolve incidents, service requests, and escalate issues as required.
Offer white-glove treatment to executives and high-priority users, ensuring personalized and reliable support.
Maintain accurate documentation of troubleshooting steps, resolutions, and recurring issues to improve efficiency.
Qualifications:
Proven experience in desktop support or IT helpdesk roles.
Strong knowledge of Windows 10/11 and Mac iOS environments.
Hands-on experience with Microsoft Teams and Office 365 suite.
Familiarity with ServiceNow or similar ITSM platforms.
Excellent customer service and communication skills, with a focus on delivering high-quality, user-friendly support.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
About Encore Talent Solutions:
Encore Talent Solutions is a trusted professional services firm dedicated to helping organizations achieve their goals by providing exceptional talent solutions. We partner closely with our clients to understand their unique culture and operational needs, delivering proactive support during times of growth, transition, and change. Our mission is to connect top talent with meaningful opportunities to drive business success.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Technical Support Specialist
Information technology internship job in Cincinnati, OH
The Verdin Company
Technical Support Specialist
Cincinnati, OH
The Verdin Company in Cincinnati, Ohio is a manufacturing icon. For more than 180 years, our unique, American-made bell and clock products have been cherished landmarks at churches, university campuses, cities, and communities across the country. We proudly hold the distinction of being Ohio's oldest family owned and operated business. Today, the 6th generation of Verdins maintains an unwavering commitment to the traditions of craftmanship, innovative products, and superior customer service that have made us the one-of-a-kind leader in a special niche industry.
The Job
We have an immediate opening for a Technical Support Specialist working on the front line to diagnose, triage, and resolve technical issues faced by customers and field service technicians. If you thrive on being the go-to person for solving technical problems and take special satisfaction from turning frustration into positive solutions, then this is an opportunity for you. We're not looking for a script reader, but are seeking a self-starter who is energized by the idea of becoming the technical hero for our customers and internal operations teams.
To help you master our unique electronic and mechanical products, we'll provide you with comprehensive training from our senior technical support representatives, with extra support from our team our experienced engineers.
Responsibilities (What You'll Do)
Provide prompt and effective technical support for customers and field service technicians reported by phone, email, or through our website -- with a particular focus on Verdin's electronic carillons and electronic control equipment.
Answer a wide range of questions concerning the functionality and usage of Verdin's products.
Guide non-technical users through solutions with clarity, patience, and a positive attitude, turning confusion into “Aha”! moments.
Carefully document technical support activity in our CRM database.
Act as a vital link between our customers and our engineering team to identify and resolve bugs and recurring issues.
Investigate problems to determine root causes and potential product defects, and provide constructive feedback to operations to ensure product quality
Alert manufacturing to recurring product problems and potentially costly warranty issues.,
Assist in creation of technical support bulletins and product update notices to field service technicians and sales representatives.
Use all methods of effective communication (phone, email, web conferencing) to solve customer issues quickly and conclusively.
Support creation of training manuals, troubleshooting guides, and other user aid materials.
Qualifications
A solid understanding of electrical and mechanical products, with a knack for troubleshooting and solving problems, both simple and complex.
A burning curiosity to understand how mechanical & electrical products and the resolve to master a new suite of products.
Top notch verbal and written communication skills, coupled with a “let's fix it now” mindset.
Able to deal with frustrated customers in a courteous and patient manner, turning potentially thorny situations into effective solutions.
A self-starter who thrives on being in high demand and going the extra mile to get to the root of a problem.
Associate degree or equivalent education in electro-mechanical engineering or related technical field.
Proficiency with the MS Office and experience using service/support databases or other ticketing systems.
Benefits
Full medical, dental, and vision coverage with generous cost sharing by Verdin
Annual cash contribution to employee HSA accounts
401(k) with Company match
Annual bonus up to (2) weeks of base pay
Paid-time off and several paid holidays, including 4-day weekends at Thanksgiving and Christmas
Reduced summer hours from Memorial Day to Labor Day
Predictable, stable work hours
One minute off I-71 and free parking in safe, secure lot at downtown location
Compensation
$26.00/hr. to $30.00+/hr. commensurate with experience and qualifications.
Information Technology Analyst
Information technology internship job in Germantown, OH
The Dupps Company is currently seeking an experienced IT Analyst to support and enhance our enterprise technology infrastructure, with a focus on ERP systems, cloud platforms, identity management, and network administration. This position will be an onsite role.
Key Responsibilities:
ERP & Business Systems
Design and implement custom Epicor Kinetic ERP solutions including Data Directives, Method Directives, BPM workflows, and BAQ/UBAQ queries to automate business processes
Develop and maintain REST API integrations and App Studio customizations within Epicor Kinetic
Administer multiple Epicor modules including CRM, SRM, WMS, MES, ECO, FS, APS, AMM, AP, AR, and MRP
Cloud Infrastructure & Platform Management
Administer Microsoft Azure environment including IaaS/PaaS services (VMs, App Services, VNets, NSGs, Load Balancers, Storage)
Manage Microsoft Entra ID (Azure AD) including directory synchronization, conditional access policies, MFA enforcement, and RBAC
Oversee Microsoft 365 tenant administration (Exchange Online, SharePoint Online, Teams) with focus on security and compliance
Identity & Access Management
Administer Auth0 platform managing SAML 2.0 SSO, enterprise B2B connections, and API integrations for 400+ users
Manage Cisco Duo MFA deployment with adaptive authentication policies and zero-trust access controls
Network & Security Administration
Manage enterprise network infrastructure across multiple sites including Cisco/Fortinet firewalls, switches, and VPN tunnels (IKEv2/IPsec)
Design and implement firewall policies, NAT rules, VLAN segmentation, and 802.1x authentication
Application Development & Database Management
Design and optimize SQL Server databases with replication strategies for data integrity and high availability
Develop full-stack applications using Node.js, React, and RESTful APIs to modernize legacy systems
Create automation scripts using C#, JavaScript, PowerShell, and VB to reduce manual administration efforts
Education & Certifications Desired:
Bachelor's degree in Computer Science, Information Systems, Information Technology, or related field desired but not required.
Relevant certifications (CompTIA Security+, AWS Cloud Practitioner, or equivalent) preferred
Technical Skills Needed:
Strong proficiency in Epicor Kinetic ERP administration and development
Experience with Salesforce administration and CRM integrations
Expertise in Microsoft Azure, Microsoft 365, and Entra ID administration
Knowledge of identity and access management platforms (Auth0, Okta, Cisco Duo)
Proficiency in networking concepts including VLAN, VPN, routing protocols, and firewall management
Experience with VMware vSphere/ESXi virtualization
Strong database skills with Microsoft SQL Server
Programming/scripting abilities in JavaScript, Python, C#, SQL, PowerShell, and Bash
Bachelor's degree desired but not required.
3+ years of IT experience.
Preferred Experience:
2+ years of experience in enterprise IT environment
Experience with MuleSoft or similar integration platforms
Familiarity with RMM tools (NinjaOne, Kaseya)
Understanding of VoIP/SIP systems
Information Technology Support Specialist
Information technology internship job in Cincinnati, OH
Valley Asphalt is looking for an IT Support Specialist to join our team!
Key Benefits:
$0 Deductible health insurance with low-cost premiums
Profit Sharing
401k with market-leading employer match
Dental and vision coverage
Paid Time Off: 18 days starting in year one
Paid holidays
Tuition Reimbursement
Additional company-paid benefits includes Short Term/Long Term Disability -and Life Insurance
Our Information Technology Division will provide you with consistent work diversity and will allow you to own the projects you are working on. The company provides the available resources needed to perform the job effectively.
How you will make an impact:
Correspond and follow up on technical support incidents and requests submitted via incident management portal, phone, email, and walk-ups.
Independently investigate and implement appropriate solutions to technical issues.
Deliver IT support for a variety of business class hardware, software and IT solutions.
Provide support for networking and a variety of Microsoft Software (Windows OS's, Microsoft Office Suite).
Recognize and identify reoccurring problems, creative problem solver who anticipates risks and opportunities and maintains a vision for continuous improvement.
Perform basic user administration in a client server environment.
Maintain IT procedures and documentation.
Maintain equipment inventory.
Core Skills and Competencies:
Strong customer service skills with a professional, respectful, and courteous approach to assisting end users.
Proficient in diagnosing, troubleshooting, and resolving hardware, software, and network issues across various devices including Windows OS computers, smartphones, laptops, and tablets.
Ability to perform software and hardware installation and maintenance tasks.
Experience using Incident Management systems to log, track, update, and resolve technical support requests.
Skilled in account administration tasks such as password resets and account unlocks.
Excellent communication skills to guide end users through diagnostic procedures and provide clear technical instructions.
Problem-solving aptitude with the ability to anticipate and proactively resolve issues before escalation.
Capability to prioritize, triage, and escalate more complex technical issues appropriately.
Knowledgeable in IT policies and responsible asset management.
Key Responsibilities:
Act as the primary point of contact for IT support requests, delivering timely and efficient solutions.
Provide one-on-one technical support to end users with a focus on customer satisfaction.
Troubleshoot network connectivity and peripheral device issues.
Manage account access and permissions for network resources.
Maintain detailed and accurate incident logs, ensuring all parties are informed of status updates.
Follow up with users after resolution to confirm issue closure and satisfaction.
Collaborate with IT team members by escalating specialized issues when necessary.
Contribute to maintaining a problem resolution knowledge base.
Support IT projects, site installations, and company events, including occasional travel and extended hours as required.
Exhibit professionalism, maturity, patience, and excellent communication throughout all interactions.
EOE/M/F/Disabled/Veteran/DFSP
IT SPECIALIST (ENTERPRISE ARCHITECTURE)
Information technology internship job in Wright-Patterson Air Force Base, OH
Apply IT SPECIALIST (ENTERPRISE ARCHITECTURE) Department of Defense Defense Logistics Agency J65 Apply Print Share * * * * Save * This job is open to * Requirements * How you will be evaluated * Required documents * How to apply See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $124,531- $161,889
* Columbus, OH: $129,946- $168,929
* Dayton, OH: $129,169 - $167,919
* Fort Belvoir, VA: $142,488- $185,234
* New Cumberland, PA: $142,488- $185,234
* Ogden, UT: $124,531- $161,889
* Philadelphia, PA: $137,222- $178,388
* Richmond, VA: $130,084- $169,108
Summary
See below for important information regarding this job.
Position will be filled at any of the locations listed below. Site specific salary information as follows:
* Battle Creek, MI: $124,531- $161,889
* Columbus, OH: $129,946- $168,929
* Dayton, OH: $129,169 - $167,919
* Fort Belvoir, VA: $142,488- $185,234
* New Cumberland, PA: $142,488- $185,234
* Ogden, UT: $124,531- $161,889
* Philadelphia, PA: $137,222- $178,388
* Richmond, VA: $130,084- $169,108
Overview
Help
Accepting applications
Open & closing dates
12/04/2025 to 12/12/2025
Salary $142,488 to - $185,234 per year
See Summary Section for more salary information.
Pay scale & grade GS 14
Locations
1 vacancy in the following locations:
Battle Creek, MI
Whitehall, OH
Wright-Patterson AFB, OH
New Cumberland Defense Logistics Center, PA
Show morefewer locations (4)
Philadelphia, PA
Hill AFB, UT
Fort Belvoir, VA
Richmond, VA
Remote job No Telework eligible Yes-as determined by the agency policy. Travel Required Occasional travel - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent - Multiple appointment types. Work schedule Full-time Service Competitive
Promotion potential
14
Job family (Series)
* 2210 Information Technology Management
Supervisory status No Security clearance Other Drug test No Financial disclosure No Bargaining unit status No
Announcement number DLAJ6-25-12843844-MP Control number 851590900
This job is open to
Help
Federal employees - Competitive service
Current federal employees whose agencies follow the U.S. Office of Personnel Management's hiring rules and pay scales.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Veterans
Veterans of the U.S. Armed Forces or a spouse, widow, widower or parent of a veteran, who may be eligible for derived preference
Military spouses
Military spouses of active duty service members or whose spouse is 100 percent disabled or died on active duty.
Individuals with disabilities
Individuals who are eligible under Schedule A.
Clarification from the agency
"Federal employee" means current permanent competitive service employees may apply. Veterans eligibilities include 30% or more Disabled Vet, Veterans Employment Opportunities Act (VEOA). Military Spouse Preference (MSP) eligibles, Retained Grade Preference (RGP) eligibles, and Military Reserve and National Guard Technician eligibles in the commuting area may apply.
Videos
Duties
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* Analyze, evaluate, and advise on the current and predicted future logistics systems, technical, and data views of the architecture.
* Development, integration, and institutionalization of function requirements into Agency strategic plans and automated information systems.
* Responsible for the planning, coordination, and execution of DLA and DoD level compliance certification for component and transformation program level architectures.
* Develop, document, maintain, and evaluate the composition of the technical and infrastructure architecture views.
* Participate in the evaluation of functional concepts as relates to the development and maintenance of enterprise logical and physical data models.
* Provide guidance to explain regulatory policies and procedures and initiate recommended changes which impact overall enterprise architecture goals, long-range plans, projects, studies and evaluations.
* Serves on or leads special task forces/projects to address current and future enterprise architecture planning strategy
* Develops and refines the future Program Objective Memoranda (POM) and budget for the Enterprise Architecture Program
Requirements
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Conditions of employment
* Must be a U.S. citizen
* Tour of Duty: Set Schedule
* Security Requirements: Non-Critical Sensitive
* Appointment is subject to the completion of a favorable suitability or fitness determination, where reciprocity cannot be applied; unfavorably adjudicated background checks will be grounds for removal.
* Fair Labor Standards Act (FLSA): Exempt
* Selective Service Requirement: Males born after 12-31-59 must be registered or exempt from Selective Service.
* Recruitment Incentives: Not Authorized
* Bargaining Unit Status: No
* Selectees are required to have a REAL ID or other acceptable identification documents to access certain federal facilities. See *************************** for more information.
* This position and any future selections from this announcement may be used to fill various shifts located within DLA Information Operations (J6) locations.
Qualifications
To qualify for an IT Specialist (ENTARCH), your qualifications must include:
A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and is directly in or related to this position. To qualify at the GS-14 level, applicants must possess one year of specialized experience equivalent to the GS-13 level. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes:
* Providing guidance and direction in reviewing the appropriateness of existing enterprise architecture policies for new and/or highly innovative systems, technologies and fieldings.
* Defining problems and identifies key issues in the development of Enterprise architecture plans and is instrumental in establishing regulatory, policy, procedural and system guidance which become the benchmark for the development of similar plans.
* Facilitating the exchange of concepts, management techniques, technology advances, and logistics management improvements.
* Conducting analysis of transformation program initiative architectures to ensure they support the implementation of agency's strategic goals and business transformation efforts.
B. Education: Applicants may not qualify for this position based on education in lieu of specialized experience.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
Education
Substitution of education may not be used in lieu of specialized experience for this grade level.
Additional information
For Important General Applicant Information and Definitions go to: ******************************************************************
Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: **********************************************************************************
Information for Veterans is available at: ************************************** As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement.
Drug-Free Workplace Policy
The Defense Logistics Agency (DLA) is committed to maintaining a safe, drug-free workplace. All DLA employees are required to refrain from illegal drug use on and off duty. DLA conducts pre-employment, reasonable suspicion, post-accident, and random drug testing.
Applicants tentatively selected for employment in testing designated positions will undergo a urinalysis to screen for illegal drug use prior to appointment. Refusal to undergo testing or testing positive for illegal drugs will result in withdrawal of the tentative job offer and a six-month denial of employment with DLA from the date of the drug test. Employees in drug testing designated positions are subject to random drug testing.
The DLA drug testing panel tests for the following substances: marijuana, cocaine, opiates, heroin, phencyclidine, amphetamines, methamphetamines, fentanyl, norfentanyl, methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), and opioids.
ADVISORY: Use of cannabidiol (CBD) products may result in a positive drug test for marijuana. DLA employees are subject to Federal law and under Federal law, Marijuana is a Schedule I drug and is illegal.
Additional guidance on writing a federal resume can be found at: USAJOBS Help Center - How do I write a resume for a federal job? The resume builder can help you create a resume using these recommendations and uses the information in your USAJOBS profile to help you get started.
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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
The assessments for this job will measure the following Competencies:
* Accountability
* Conflict Management
* Customer Service
* Developing Others
* Flexibility
* Influencing/Negotiating
* Interpersonal Skills
* Problem Solving
* Resilience
* Strategic Thinking
Once the application process is complete, a review of your resume and supporting documentation may be completed and compared against your responses to the assessment questionnaire to determine if you are qualified for this job. The rating you receive is based on your responses to the assessment questionnaire. The score is a measure of the degree to which your background matches the competencies required for this position. If your resume and/or supporting documentation is reviewed and a determination is made that you have inflated your qualifications and or experience, you may lose consideration for this position. Please follow all instructions carefully. Errors or omissions may affect your rating.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
How to Apply
Help
To apply for this position, you must complete the online application and submit the documentation specified in the Required Documents section.
The complete application package must be submitted by 11:59 PM (EST) on the closing date to receive consideration.
* To begin, click Apply Online to access an online application. Follow the prompts to select your USAJOBS resume and/or other supporting documents. You will need to be logged into your USAJOBS account or you may need to create a new account.
* You will be taken to an online application. Complete the online application, verify the required documentation, and submit the application. NOTE: Resumes up to a total of two pages will be accepted. Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement.
* You will receive an email notification when your application has been received for the announcement.
* To verify the status of your application, log into your USAJOBS account, ************************ select the Application Status link and then select the More Information link for this position. The Application Status page will display the status of your application, the documentation received and processed, and your responses submitted to the online application. Your uploaded documents may take several hours to clear the virus scan process.
To preview the questionnaire, please go to *********************************************************
Agency contact information
Kezia Evans
Phone ************ Email ******************* Address DLA Information Operations J6
8725 John J Kingman Rd
Ft Belvoir, VA 22060-6221
US
Next steps
Once you successfully complete the application process, you will receive a notification of receipt. Your application package will be reviewed to ensure you meet the basic eligibility and qualifications requirements, and you will receive a notification. A review may be completed of your online questionnaire and the documentation you submitted to support your responses. Applicants that are found among the most highly qualified may be referred to the hiring official for consideration, and you will receive a notification of referral. The selecting official may choose to conduct interviews, and as part of the selection process, applicants may be required to complete additional supplemental documents. Once the selection is made, you will receive a notification of the decision. If interviews are conducted, DLA uses a technique called Behavior Based Interviewing (BBI). Be sure to check your USA Jobs account for your notification updates.
Fair and transparent
The Federal hiring process is set up to be fair and transparent. Please read the following guidance.
Criminal history inquiries Equal Employment Opportunity (EEO) Policy
Financial suitability New employee probationary period
Privacy Act Reasonable accommodation policy
Selective Service Signature and false statements
Social security number request
Required Documents
Help
To apply for this position you must provide a complete Application Package. Each Application Package MUST include:
* Your Resume: IMPORTANT UPDATE: Your resume must not exceed two (2) pages. If your resume exceeds the two-page limit, you will be removed from consideration for this announcement. The resume and required supporting documentation should provide the minimum qualifications and relevant experience for the announced position. Must include the work schedule, hours worked per week, dates of employment, and duties performed. If multiple resumes are submitted by an applicant, only the last resume submitted will be reviewed for qualifications and referred for selection consideration, if eligible. The resume must not be more than 5MB and should be saved and uploaded as a PDF to maintain formatting and number of pages. We also accept GIF, JPG, JPEG, PNG, RTF, TXT, PDF, ODT or Word (DOC or DOCX). We do not accept PDF portfolio files. Page margins should be 0.5 inches, and font styles must be legible. Consider using 14-point size font for titles and 10-point for the main text. We recommend using a font like Lato, if available. Other widely available options are Calibri, Helvetica, Arial, Verdana, Open San Source Sans Pro, Roboto or Noro Sans.
* Applicable documents to support the eligibility(s) for which you are applying. Please review the following link for a listing of the additional documents you will need to provide: Supporting Documents.
Interagency Career Transition Assistance Program (ICTAP): If you are an eligible ICTAP applicant you may apply for special selection over other candidates for this position. To be well-qualified and exercise selection priority for this vacancy, displaced Federal employees must be rated at a score of 85 or higher for this position. ICTAP eligibles must submit one of the following as proof of eligibility for the special selection priority: a separation notice; a "Notice of Personnel Action" (SF-50) documenting separation; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; OR a Military Department or National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456.
Priority Placement Program (PPP) DoD Military Spouse Preference (MSP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Military Spouse Preference (MSP)" eligibility. If you are claiming MSP and are determined to be among the Best Qualified for the position, you may be referred to the hiring manager as a priority applicant. To be eligible as a MSP, you must submit the following supporting documents with your application package: Spouse's Permanent Change of Station (PCS) orders; Marriage Certificate or License; PPP Self Certification Checklist; Veterans' Preference documentation (e.g., DD-214, VA Letter, Statement of Service, if applicable); Transcripts (if applicable). These documents must provide acceptable information to verify: Residency within the commuting area of your sponsor's permanent duty station (PDS); proof of marriage to the active duty sponsor; proof of military member's active duty status; and other documentation required by the vacancy announcement to which you are applying. NOTE: Previous federal employees must also submit the following additional documentation: SF-50s (e.g., LWOP, highest grade held, overseas appointments, etc.), SF-75 information, and documentation of performance rating of record (dated within the last 12 months). Selected PPP MSP applicants will need to certify they have not accepted nor declined another offer of permanent, Federal employment (to include NAF and the military exchange services) since relocating to the military sponsor's current duty station.
Priority Placement Program (PPP) DoD Retained Grade Preference (RGP): In order to receive this preference, you must choose to apply using the "Priority Placement Program, DoD Retained Grade Preference (RGP)" eligibility. If you are claiming RGP and are determined to be Well Qualified (score of 85 or above) for the position, you will be referred to the hiring manager as a priority applicant. Information and required documentation for claiming RGP may be found at the General Applicant Information and Definitions link below. To be eligible as a RGP, you must submit the following supporting documents with your application package: a signed Retained Grade PPP Self-Certification Checklist (DD3145-1 (whs.mil)); a copy of your Notification of Personnel Action (SF-50) effecting the placement in retained grade status; or a copy of the notification letter you received regarding the RIF or classification downgrade.
If you are relying on your education to meet qualification requirements:
Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.
Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.
IT Analyst Intern
Information technology internship job in Cincinnati, OH
IT Analyst - Spring 2026
Cincinnati, OH
Build an Aviation Career You're Proud Of
StandardAero is one of the largest independent maintenance, repair, and overhaul providers in the aerospace industry. At our plants, our units engage in a variety of work scopes involving trouble-shooting, problem solving, and working together to embody our #1 priority, which is ensuring the safety of our people and our product.
What's it like at StandardAero
Collaboration, teamwork, and having each other's backs are the norm here. Our growth in this expanding industry means getting career stability and opportunities to grow. With great resources, an inclusive atmosphere, and a culture based on shared values, we'll support you in building a solid career with a team you can count on.
StandardAero is seeking a motivated, eager, and innovative student looking to join one of our IT Teams for the 2026 Spring Term.
As an intern at StandardAero, you will gain hands-on industry experience, learn from experts, and collaborate with our teams that raise the standard of excellence.
Join our team today and build an aviation career you're proud of!
Job Duties:
Students may be involved in one or many of the following:
Assist in gathering, analyzing, and interpreting data to support business decisions. Develop reports and dashboards using tools like Excel, SQL, and Power BI to provide actionable insights.
Work with senior analysts to identify and recommend process improvements within various business units. Help document current processes and recommend optimizations based on findings.
Collaborate with business stakeholders to understand project requirements and objectives. Assist in creating documentation to capture business needs and requirements.
Support the testing and validation of solutions. Help to identify and document issues, and work with the team to ensure solutions meet business requirements and quality standards.
Assist in maintaining project documentation, including project plans, timelines, and status reports. Help organize and track project progress and deliverables.
Support data integrity by performing data cleanup and maintenance tasks as needed. Help ensure data accuracy and consistency across systems.
Perform ad hoc analysis on various projects as assigned by supervisors. Analyze data to answer specific business questions or provide insights on emerging trends.
Basic Qualifications (Required Skill/Experience):
Completed coursework in areas such as Business Analysis, Data Analytics, Statistics, Database Management, or Information Systems.
Actively pursuing a bachelor's degree in Business, Economics, Statistics, Data Analytics, Computer Science, Information Systems, or a related field.
Exposure to data analysis techniques and familiarity with coursework in quantitative methods, data interpretation, or statistical analysis.
Introductory knowledge of data tools (e.g., Excel, SQL, Power BI, or Domo) through coursework or class projects.
Experience with critical thinking and problem-solving as part of coursework, particularly in identifying trends or deriving insights from data.
Preferred Qualifications (Desired Skills/Experience):
Strong written and verbal communication skills, demonstrated through presentations, reports, or class projects.
Strong motivation to develop skills in data analytics and business analysis, and a willingness to seek feedback and grow professionally.
Ability to work effectively in group settings, as demonstrated through team projects or class assignments.
What makes a good fit for StandardAero?
We love people who take pride in their work and being collaborative with their team. We work together and support each other. We're very team oriented too and that is greatly valued. We also believe in getting the job done, whatever it takes and that's a work-ethic that is often hard to describe. We love that too -it's what makes us great partners and teammates to each other. We are respectful of each other and who we are, and welcome people from all walks of life and give everyone open access to learn and build skills. If this sounds like a great fit for you, we hope you apply and join us.
Auto-ApplyIT Technician
Information technology internship job in Dayton, OH
":"As an IT Technician, you will be part of a team of IT professionals who provide in-house technical PC hardware and software support for Reynolds and Reynolds associates. You will respond to user calls and tickets to support, troubleshoot, repair and maintain end user systems.
While your primary focus will be on support of end-user workstation devices, you will also be responsible for management of network devices, VoIP, Active Directory account and email administration and support a variety of applications.
Opportunities also exist to work on special projects in which you will get to research new technology and solve more complex problems.
We are looking for IT associates who are responsible, dependable, and committed to building a long-term career with us in the Information Technology field.
You must be a self-starter and goal-driven team player with solid organizational skills and a keen attention to detail.
","job_category":"Information Technology","job_state":"OH","job_title":"IT Technician","date":"2025-11-13","zip":"45430","position_type":"Full-Time","salary_max":"0","salary_min":"0","requirements":"2-year IT degree or equivalent experience; A+ Certification is a plus~^~Professional, strong work ethic~^~Desire to work in a fast-paced environment with strong prioritization skills~^~Strong technical skills in hardware and software troubleshooting~^~Excellent customer service skills through verbal and written communication~^~Must have a flexible work schedule with ability to work evenings or weekends with travel as needed~^~Must be able to identify colors necessary to terminate and inspect Cat 6 cables~^~Must be willing and able to sit at desk or be on your feet and walk for entire duration of shift~^~Valid driver's license is required~^~Requires the ability to lift 50+ lbs, with occasional kneeling, crouching, crawling, and climbing","training":"You will be provided with training for all aspects of the job regarding Reynolds based products.
Focus will be on Desktop and Server Operating Systems, Network Administration, and PC, Printer, & Telephony support via hands on training.
Additional training resources and opportunities are available for self-starting individuals wishing to excel.
","benefits":"Our associates receive medical, dental, vision, and life insurance.
We also offer company contributions to your HSA, 6% match on 401(k), and a work\/life balance with paid time off.
At our Dayton office, you can take advantage of our great training programs and facility amenities, including an onsite dining facility offering complimentary breakfast and lunch, a fitness center, and an onsite medical center.
We also offer a wide variety of sports and social leagues to participate in after work, along with volunteering initiatives through our Associate Foundation.
Reynolds and Reynolds promotes a healthy lifestyle by providing a non-smoking environment.
Reynolds and Reynolds is an equal opportunity employer.
","
IT Support Specialist
Information technology internship job in Dayton, OH
Technical Support and Operating Systems Specialist
Logan A/C & Heat Services
57 reviews
Dayton, OH 45414
Starting at $19 an hour - Full-time (8:30 AM- 5:00 PM Monday-Friday)
Logan A/C & Heat Services in Dayton, OH is looking to hire a full-time Technical Support and Operating Systems Specialist to provide fast, friendly service to our employees. Do you enjoy helping others with technical issues? Are you looking for work-life balance and a supportive growth-oriented environment?
We offer benefits, including medical, dental, vision, health savings account, short term disability, long term disability, paid time off, paid holidays, a 401(k) with company match, profit sharing and continuous opportunities for growth.
WHO IS LOGAN A/C & HEAT SERVICES?
Logan A/C & Heat Services is the #1 residential Trane dealer in Ohio & a Mitsubishi Electric Diamond Contractor ELITE. For over 50 years, homeowners throughout Columbus, Dayton and Cincinnati, Ohio, have trusted Logan A/C and Heat Services as their heating and air conditioning company of choice. As the local source for expertise involving your HVAC system, you can rely on us when you want to make sure your home will be kept as comfortable as possible all year long. Whether you need expert help with your air conditioner, furnace, heat pump, ductwork, or anything else related to your climate control system, we are the residential HVAC company you can depend on for fast and friendly service.
Summary: The IT Support Specialist plays a critical role in supporting the daily technological needs of Logan Services Inc. This position requires becoming a subject matter expert (SME) in Service Titan, our primary CRM and operations platform, in order to provide effective end-user support, oversee new feature implementations, and understand cross-platform impacts. The IT Support Specialist will be the primary point of contact for employee IT support tickets, responsible for ensuring service level expectations are consistently met through timely response, follow-up, resolution, and high-quality support. This role will also manage IT onboarding and offboarding, maintain accurate IT asset inventory, ensure data integrity across IT platforms, support system integrations, and collaborate across all departments to drive process improvements, cost savings, and operational efficiencies.
Essential Duties and Responsibilities:
· Serve as the company's Service Titan Subject Matter Expert, with a deep understanding of workflows, feature impacts, and system integrations.
· Provide end-user training, troubleshooting, and support for Service Titan and other critical business platforms.
· Support implementation of new Service Titan features, testing functionality, and communicating changes to stakeholders.
· Maintain hands-on involvement in all software integrations (Service Titan and third-party platforms).
· Act as primary responder to IT tickets, ensuring timely response, follow-up, and resolution.
· Maintain strong communication with employees to deliver a high-quality service experience.
· Proactively identify recurring issues and provide long-term solutions.
· Set up all IT needs for new hires, including provisioning laptops, tablets, mobile devices, and accessories.
· Create login credentials and assign appropriate access to business platforms.
· Ensure secure and complete IT deactivation for employees who exit the company.
· Maintain accurate and up-to-date IT asset records in SnipeIT, SimpleMDM, ABM, and Verizon portal.
· Track hardware, devices, and accessories to ensure accountability and cost control.
· Keep IT data platforms current with changes in employee status, device assignments, and license usage.
· Collaborate with all departments to understand IT/software pain points and proactively suggest process improvement solutions.
· Assist with evaluating and implementing new technologies or platforms, focusing on efficiency and cost savings.
· Document processes, policies, and best practices for IT systems and end-user support.
· Partner with Propoint (third-party IT provider) to manage network security, SharePoint, DUO, MS365, and endpoint protection.
· Ensure IT security best practices are followed, including strict confidentiality of passwords and admin credentials.
· Prevent unauthorized access by never sharing admin-level permissions.
· Support disaster recovery, data protection, and business continuity initiatives
· Provides IT support after hours as needed when business operations are impacted
· Performs all other duties as assigned
Competencies:
· Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
· Approachability - Is easy to approach. Spends the extra effort to put others at ease. Is sensitive to and patient with the interpersonal anxieties of others.
· Communication - Displays a very quick grasp of the significance of information communicated and nearly always initiates or responds to communication in an appropriate, timely, and comprehensive manner.
· Confidentiality - Maintains all client communications and information confidential as per the code of ethics, and per client instructions.
· Company Core Values - Follows and promotes company core values.
· Innovation - Strives to improve customer experience with process improvements, integrations, etc. that align with profitable outcomes
· Change Management - Understands the value behind change and promotes positive training to achieve successful implementation
· Implementation Planning - Setting timelines and achieving the tasks to ensure projects meet the deadlines provided.
Qualifications:
· Associate's or Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience).
· 2+ years of IT support/helpdesk experience; experience in HVAC, home services, or field-service industries preferred.
· Strong understanding of CRM platforms; experience with Service Titan highly preferred.
· Experience with Microsoft 365, SharePoint, DUO, and endpoint management (SimpleMDM, or similar).
· Familiarity with asset management tools (SnipeIT), mobile device management, and third-party software integrations.
Skills & Attributes:
· Strong troubleshooting, problem-solving, and analytical skills.
· Excellent communication skills with a customer service mindset.
· High attention to detail, accuracy, and organizational skills.
· Ability to prioritize multiple tasks while meeting deadlines.
· Collaborative team player who works well across departments.
· Proactive thinker who identifies cost savings and process improvement opportunities.
· Commitment to confidentiality and professional integrity.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are a representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
We look forward to speaking with you about our career opportunities at Logan Services!
Logan Services Inc. offers
Equal
Employment Opportunity to all applicants.
#lshp1
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
Information technology internship job in Cincinnati, OH
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
IT Technician
Information technology internship job in Englewood, OH
Ask ITC Inc. which is backed by a $500 million Microtek group company, provides an industry leading blend of technology, business consulting, and outsourcing services. Ask IT is a minority-owed enterprise; it has been founded on providing the highest quality possible and on the devotion to customer satisfaction.
Role Name: IT Support / Technician
Type: Full Time
Job Description :
We're looking for someone with intermediate skills in SQL. They need to have basic understanding of SQL server. Customer service experience is good. Here is some of the requirements as defined in the SOW.
l Support for Application and Technical Issues (PM, RM, & CR) - these are products based in SQL
l Research data questions
l Ad-hoc reports
l Performance issues
l FTP connectivity/Data Transfer troubleshooting
Additional Information
All your information will be kept confidential according to EEO guidelines.
IT Technician
Information technology internship job in Richmond, IN
Dept/Div: Sanitation/N/A FLSA Status: Non-Exempt
Salary: $37,216 - $51,769
General Definition of Work
Performs intermediate technical work maintaining, repairing, and replacing department information technology equipment, assisting department employees with technology issues, preparing reports and data, and related work as apparent or assigned. Work is performed under the limited supervision of the Director of IT.
Qualification Requirements
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable an individual with disabilities to perform the essential functions.
Essential Functions
Monitors, maintains, upgrades, repairs, and replaces department information technology equipment and machines.
Serves as the CUBIC Systems Administrator of the Department.
Prepares and provides information technology related data for auditors and outside engineering firms.
Occasionally responds to emergencies or system errors after working hours.
Knowledge, Skills and Abilities
General knowledge of the operation, uses, and capabilities of data processing equipment and peripheral equipment, computer software systems and their capabilities; general knowledge of the policies, procedures and activities of the department; general knowledge in virus and spyware protection tools; skill in the use of personal computers, associated software packages, hardware, and peripheral equipment; skill in troubleshooting; ability to analyze software programs design and install program adjustments; ability to train ends users of hardware and software systems; ability to troubleshoot basic hardware and software issues and perform minor repairs or fixes; ability to read, interpret, and apply detailed and technical manuals and verbal/visual instructions, as well as understand documented procedures, flow charts, operating systems, and computer operations concepts; ability to handle confidential information according to established procedure; ability to use strong interpersonal and customer service skills using tact, patience and courtesy; ability to establish and maintain effective working relationships with City employees, supervisors, and the general public.
Education and Experience
High School diploma or GED and moderate experience updating and repairing information technology equipment for a municipal department, or equivalent combination of education and experience.
Physical Requirements
This work requires the occasional exertion of over 25 pounds of force; work regularly requires sitting, speaking or hearing, using hands to finger, handle or feel, pushing or pulling and repetitive motions, frequently requires standing, walking, climbing or balancing, stooping, kneeling, crouching or crawling and reaching with hands and arms and occasionally requires tasting or smelling; work has standard vision requirements; vocal communication is required for expressing or exchanging ideas by means of the spoken word; hearing is required to perceive information at normal spoken word levels and to receive detailed information through oral communications and/or to make fine distinctions in sound; work requires preparing and analyzing written or computer data, visual inspection involving small defects and/or small parts, using of measuring devices, operating motor vehicles or equipment and observing general surroundings and activities; work regularly requires exposure to fumes or airborne particles and exposure to the risk of electrical shock and frequently requires exposure to wet, humid conditions (non-weather), working near moving mechanical parts, working in high, precarious places, exposure to toxic or caustic chemicals, exposure to outdoor weather conditions, exposure to extreme heat (non-weather), exposure to vibration and exposure to blood borne pathogens and may be required to wear specialized personal protective equipment; work is generally in a moderately noisy location (e.g. business office, light traffic).
Special Requirements
Obtain CUBIC Systems training within six months of hire.
Valid driver's license in the State of Indiana.
Information Technology Specialist
Information technology internship job in Newport, KY
Job Description
Brighton Center, Inc. is a private non-profit community-based organization with the mission to create opportunities for individuals and families to reach self-sufficiency through family support services, education, employment, and leadership. We have been named a finalist for the Best Places To Work four years in a row, as well as a Top 50 Nonprofit to work for in the Nation!
Purpose:
The IT Specialist supports Brighton Center's mission by ensuring reliable, secure, and user friendly technology services across the organization.
Job Responsibilities:
Provide Tier 1-2 support for staff devices, A/V equipment, accounts, and user applications.
Triage, prioritize, and resolve help desk tickets within agreed service levels; escalate when needed.
Onboard/offboard users (accounts, equipment, access) following security and HR procedures.
Create clear knowledge base articles and end user guides.
Build, deploy, and maintain Windows/mac OS endpoints, images, and standard software packages.
Manage device compliance, patching, and configuration baselines; monitor health and performance.
Support printers/MFPs and peripheral devices.
Maintain Brighton Center's Intranet site.
Administer common SaaS/IaaS settings, basic AD/M365 tasks (password resets, group memberships), and routine network checks.
Manage identity and directory services (e.g., AD/M365), core servers, and storage; assist with firewall/VPN, Wi Fi, and network monitoring; contribute to security controls (MFA, conditional access, endpoint protection).
Implement and document access controls, MFA, encryption, and data loss prevention; report incidents per protocol.
Ensure Brighton Center's technology complies with regulatory requirements, standards, and best practices.
Track hardware/software assets, warranties, and lifecycle plans.
Complete vendor/software assessments regularly to ensure the required safeguards are in place to protect Brighton Center's data.
Participate in technology projects (migrations, upgrades, rollouts); contribute to project plans, testing, and training.
Surface opportunities to streamline workflows and improve reliability.
Requirements:
Bachelor's degree in Information Technology or equivalent education or experience.
3+ years in IT support or systems administration within a multi site environment.
Proficiency with Windows endpoints, Microsoft 365, networking, and information security.
Strong customer service, documentation, and communication skills; ability to prioritize and meet deadlines.
Follow Brighton Center's Technology Policy, Cloud & Portable Device Use, Social Media, and Security of Information policies in daily operations.
Ability to work on-site daily at our offices in Newport, KY.
What we offer:
Competitive Medical/Dental/Vision Benefits
Retirement Plan-employer contribution of 4% of gross salary for 403b and additional 2% match option
Generous Vacation and Sick Leave
11.5 Paid Holidays
Childcare Discount
Agency Life and Long-Term Disability Insurance
Professional Development
Education Awards
This is an Exempt position with a salary range of $55,000 - $61,000.
If you are interested in this position, please log on to ****************************** and apply today! Come join a growing agency!
We are an equal-opportunity employer. Employment selection and related decisions are made without regard to gender, race, age, disability, religion, national origin, color, gender identity, sexual orientation, veteran status, or any other protected class.
DRUGFREE WORKPLACE
Keyword Search Options
(IT, information technology, digital skills, cybersecurity, nonprofit, non-profit, not-for-profit)
Software Developer Intern
Information technology internship job in Dayton, OH
Software Developer Interns will be involved in all aspects of the software development life cycle including initial design, database and code implementation/testing, and troubleshooting/maintenance of existing systems.
Responsibilities
Use agreed upon development languages to code computer instructions based on planning meetings or design discussions with team members. Utilize any special development techniques necessary to achieve the most effective solution.
Attend development meetings (daily scrum, planning, etc.) as an active participant.
Use efficient and structured programming solutions adhering to department development standards.
Create or maintain documentation relative to each task or project assigned/pulled.
Thoroughly test and debug solutions
Work on defined tasks / projects.
Preform in an ethical and professional manner, adhering to all company policies and procedures.
Confer with leader and other resources regularly to determine how the desired results can be achieved.
Qualifications
Minimum Qualifications:
Pursuing Bachelor's degree in Computer Science or related field
Must be a fast learner and innovator
Must be a critical thinker and a problem solver
Must work well as a member of a Development team
Experience with the following technologies/methodologies a plus:
C#
ASP.NET
MVC
RPG
SQL
Java
Node.JS
PHP
IBM i
Eclipse
Visual Studio
Team Foundation Server
Angular JS and other JavaScript frameworks
Responsive Design
Microsoft SQL Server
DB2
Familiarity with Agile Methodologies (Scrum)
Benefits
Stable and growing organization
Competitive weekly pay
Quick advancement
Professional, positive and people-centered work environment
Modern facilities
Clean, late model equipment
Internship, developer intern, IT intern, IT, I.T., information technology, information technology intern
Auto-ApplyComputer Science/Computer Engineering Intern
Information technology internship job in Fairborn, OH
Responsive recruiter Applied Optimization (AO) Job Title: Computer Science/Computer Engineering Intern Reports to: Principal Scientist FLSA Status: Part-Time (Non-Exempt)
To support an interdisciplinary research and development team that collects data to analyze and implement new generation scientific algorithms in the areas of mechanical engineering or space science
Essential Functions:
Aid in designing, building, testing, and implementing software applications for computer networks
Provide technical support for object modeling and algorithm development for new generation science applications
Perform verification, documentation, and quality assurance for new and existing software
Support development and maintenance of hardware, software and other operating systems
Run software updates and backups
Perform research in computer operating systems
Interpret blueprints, technical drawings, schematics, and computer-generated reports
Ensure accuracy and follow documentation procedures for all work; maintain notebook of daily activities and provide weekly report of work
Other related duties as assigned
Required Qualifications:
Undergraduate or graduate student enrolled in a program related to the field of computer science or computer engineering with a superior academic record
General understanding of software development and knowledge of various coding languages
Attention to detail and effective time and schedule management skills
Effective organizing, planning, debugging, and problem-solving skills
Ability to adapt within a small team to support evolving customer requirements
Ability to execute instructions and communication in written, oral, and diagram form
Demonstrated strong writing, fact-gathering, and analytical skills
Basic computer and software skills including but not necessarily limited to Microsoft Office products (e.g., Outlook, Word, and Power Point)
Preferred Qualifications:
College sophomore or junior with a cumulative GPA (Grade Point Average) of 3.5 or higher
Minor or dual degree in mathematics or physics
Knowledge or experience in C++ object modeling/software development, Python, HTML, Java, C#, MATLAB, and/or other coding languages
Knowledge or experience in CSS, Django, D3-data visualization, and Linux
Knowledge of computer operating systems
Ability to occasionally work 2nd shift preferred
Citizenship/Security Clearance Requirements:
U.S. Citizen or Green Card Holder
May be required to obtain and maintain U.S. Government Security Clearance
Employment Structure:
In-office attendance; remote work is not available at this time
About Our Internships:
Hours:
The internship is a part-time, year-round position that requires a minimum of sixteen hours per week of work. The hours are flexible and they can change from one semester to another based on the student's class schedule. The weekly hours can be adjusted to balance for the examinations, tests and project submissions.
About Us: Applied Optimization is a growing organization located in Fairborn, OH. We are an equal opportunity employer offering a competitive salary that is commensurate with qualifications and a comprehensive benefits package. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law. Find out more about us at *****************
This job description is subject to change.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, physical or mental disability, protected veteran status, or any other characteristic protected by applicable law.
Auto-ApplyFWS | Cincinnati Recreation Commission IT Intern
Information technology internship job in Cincinnati, OH
Job Details Mount St. Joseph University - Cincinnati, OHDescription
Employer Address: Mount St. Joseph University 5701 Delhi Rd. Cincinnati, OH 45233
Department: Institutional General
Status: Non-Exempt
Supervisor Contact Information:
Tiffany Stewart, Assistant Director of Recreation | ********************************* | *************
Job Location: Cincinnati Recreation Commission, 805 Central Ave., Suite 800, Cincinnati, OH 45202
Pay: The Student Employee Pay Wage Policy can be found on my Mount.
Evaluation Period: Annual performance evaluations if the student works the entire academic year. If the student works one semester, the performance evaluation will be completed after that semester
Purpose of Position: The role of IT Department Intern provides support for all areas within the Cincinnati Recreation Commission.
Duties and Responsibilities:
Assist the IT team with device setup and software installations.
Assist with troubleshooting basic technical issues.
Assist with supporting technology needs for CRC programs
Qualifications
Qualifications:
Currently enrolled at Mt. St. Joseph University
Federal Work Study eligibility required
Ability to work on own initiative, independently, and meet deadlines
Well organized, punctual, and reliable
Strong interpersonal and problem-solving skills
This is a Federal Work Study (FWS) position. Meaning, that hours worked will be paid to the student through a Federal grant that is awarded to the student. FWS positions are available for the academic year only, FWS is not available during the summer. Students may not exceed the funds that are awarded to them. When the awarded amount has been met the student may no longer work in an FWS position, both the student and supervisor will be notified when/if this were to occur.
*Please note that not all Work Study that is awarded to students is Federal Work Study. If you are unsure if you're FWS eligible contact
Student Financial Services
.
To apply, please upload a cover letter, resume, and contact information with three professional references via Paycom.
A review of resumes will begin immediately and continue until the position is filled.
Please click here to review the University's policies on E-Verify, Equal Opportunity, and Non-Discrimination.
Mount St. Joseph University is an Equal Opportunity Employer
Software Developer Co-op/Intern
Information technology internship job in Cincinnati, OH
Job DescriptionAre you a student software developer looking to improve your skills and work with a software development company? Do you thrive in an environment where you can learn hands-on?
LCS is seeking C# Software Development Co-Ops to join our team of developers. You'll be on the cutting edge of technology as you play a pivotal role in the writing and design of website and desktop applications. Plus, you will learn invaluable lessons from being part of an award-winning team!
If you're looking for a fulfilling software development internship opportunity, then apply today!
Responsibilities
Participate in web application development (including GUI design).
Produce efficient, clean, and well-commented code.
Analyze, design, test, and implement applications and databases.
Work closely with other teams, developers, and Senior Management to build new software features and applications.
Work with all User Interface, Application, and Database-related issues.
Preferred Qualifications
Experience with Object Oriented programming language (C# preferred)
Competency in developing modules independently
Excellent verbal and written communication skills
Ability to evaluate complex problems and arrive at a resolution
Ability to manage multiple projects simultaneously
Ability to thrive in a fast-paced environment
SQL/database experience
Excellent interface design skills
Experience with web and/or desktop applications
Experience with the full software development life cycle (SDLC)
Experience with WPF
Strong back-end development skills
Ability to explain complex technical information in simple language
Understanding of basic accounting concepts
About LCS
London Computer Systems (LCS), based in Cincinnati, Ohio, provides businesses with critical software and technology solutions. Since 2012, LCS has been consistently recognized as a Top Workplace with a supportive culture that fosters collaboration and authenticity. We also love having fun-from on-site food trucks and game rooms to trivia and sports teams, there are plenty of ways we make the workday exciting.
Candidates must live in the Greater Cincinnati area or be willing to relocate.
LCS is an Equal Opportunity Employer.
Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
Email communications from LCS may appear in Junk, Spam, or Promotions (Gmail) email folders. We recommend checking all email folders while communicating with us.
#LI-Onsite
Software Development Intern
Information technology internship job in Cincinnati, OH
Integrity Express Logistics seeks an intern with some experience in software design, coding and debugging. The intern will gain exciting real-world software engineering experience at a thriving company. We frequently work in a little “a” agile environment, small teams to solve problems, explore new technologies, and learn from one another. The ideal intern for this environment will be enthusiastic and collaborative.
Position Description (Essential Duties & Responsibilities):
Develop applications with simple features.
Document and test new software applications
Work in an agile framework.
Develop skills via online learning tools
Basic (Required)
Currently enrolled in a Computer Science, Network Engineering, Engineering or Mathematics program.
Have taken some programming-based courses
Excellent analytical and mathematics skills
Ability to work in teams
Experience programming in object-oriented based languages.
Preferred
Experience with Laravel/Symfony PHP
Experience with React/ Vue.js
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at ************** or call ************** ext. 4.
US Based Employees - At IEL, we are committed to providing equal employment opportunities for all persons, regardless of age, ancestry, color, religious creed (including religious dress or grooming practice), family and medical care leave status, disability (mental and physical) including HIV and AIDS, marital status, medical condition (including cancer and genetic characteristics), genetic information, military status, protected veteran status, status as a victim of domestic violence or stalking, familiar status, national origin, race, sex, pregnancy, childbirth, breastfeeding or related medical condition, gender identity or expression, sexual orientation and or any other category protected by law.
Auto-ApplyDesktop Support Specialist
Information technology internship job in Cincinnati, OH
Encore Talent Solutions is currently seeking a Desktop Support Specialist for a position located ONSITE in Cincinnati, OH. This position is estimated to be a 6 month contract position.
We are seeking a skilled and customer-focused Desktop Support Specialist to provide end-user support across our organization. The ideal candidate will bring technical expertise, a proactive approach to problem-solving, and the ability to deliver white-glove service to ensure an exceptional user experience.
Responsibilities:
Provide technical support for Windows 10/11 and Mac iOS systems, including installation, configuration, and troubleshooting.
Support and administer Microsoft Teams, including collaboration features, troubleshooting, and user onboarding.
Deliver O365 support (Outlook, Word, Excel, PowerPoint, OneDrive, SharePoint) and resolve issues related to email, productivity, and collaboration tools.
Provide timely and efficient email support, ensuring seamless communication across platforms.
Utilize ServiceNow to track, manage, and resolve incidents, service requests, and escalate issues as required.
Maintain accurate documentation of troubleshooting steps, resolutions, and recurring issues to improve efficiency.
Qualifications:
Proven experience in desktop support or IT helpdesk roles.
Strong knowledge of Windows 10/11 and Mac iOS environments.
Hands-on experience with Microsoft Teams and Office 365 suite.
Familiarity with ServiceNow or similar ITSM platforms.
Excellent customer service and communication skills, with a focus on delivering high-quality, user-friendly support.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
Encore Talent Solutions is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills, and experiences within our workforce.
Technical Support Specialist
Information technology internship job in Enon, OH
The Intersect Group is partnered with our client in Enon, OH, to find Technical Support Specialists. The contract is 6 months and should most likely extend or convert to direct hire. We are looking for someone who can offer great customer service. Our client will move quickly and conduct a
1 and done virtual interview
with the qualified candidates.
Location: Enon, Ohio (45323)
Multiple openings
1st Shift - Start 6 AM, 7 AM, 8 AM, or 9 AM (8.5 hour shift) for a variety of day schedules (Working Mon, Fri, Sat, Sun and off either (Tues/Wed) or (Wed/Thurs). Thurs through Mon or Fri through Tues shift)
Also available: Monday through Friday shift; 8 AM - 4:30 PM
***Starts with paid training class that lasts 3-4 weeks. Training is 9 AM - 6 PM, Monday through Friday
Open to New IT Grads!!!
Requirements:
Prior help desk experience preferred
Complete understanding of the store network (hardware and software), PC architecture wireless communication, router and third-party cellular devices
Knowledge of non-standard equipment that is not connected to the Speedway network
Ability to manage simultaneous connections to multiple stores and pieces of equipment, and ability to prioritize the order in which repairs are made
Ability to research and resolve issues
Capable of working in a fast-paced environment
Excellent verbal communication skills and the ability to explain technical information in layman's terms
Well organized with the ability to work under pressure and meet tight deadlines
Excellent understanding of intra-department functions and operations
Ability to perform repeated bending, standing and reaching
Ability to occasionally lift up to 40 pounds
Available to work a variety of shifts, including, second and third shift, weekends and holidays; understands the staffing expectations of working in a 24/7/365 days a year department
Must Haves:
Open to new grads
SOLID customer service
Good problem solving
Entry level IT experience
Nice to Haves:
Tech support experience
Help desk experience
POS experience
Retail experience
Gas station experience
Duties:
Uses remote tools and cloud technology to provide technical support for hardware, software, store networks, and applications
Manages simultaneous connections to multiple stores and pieces of equipment; prioritizes the order in which repairs are made in order of emergency priority
Monitors the severity of data packet loss either to the entire store network or specific pieces of equipment. Provides the best solution to resolve the underlying problem to bring equipment up to full functionality
Identifies and corrects issues before a location is aware of a problem using cloud and web-based applications
Determines the best course of action to improve performance and efficiency of store systems, equipment, and applications
Provides accurate verbal instruction when onsite diagnostics is needed to bring various pieces of equipment to full functionality
Understands and completes proper processes when installing software
Directs field personnel in installing new equipment that is going on the store network
Configures and upgrades software on newly installed devices
Implements software changes for fuel dispensers and fuel tanks
Sets up new DVR equipment and configures recording settings, including using proper naming conventions, for multiple cameras
Provides troubleshooting by using remote tools connected to other legacy networks
Manages multiple tickets and works them in order of emergency to lowest priority
Identifies re-occurring store issues by reading and understanding case history and determines if a different course of resolution is needed to reduce repeat problems
Reads, interprets, and follows procedures described in the internal knowledge base
Provides documentation for knowledge-base articles
Works with third-party help desk vendors as applicable
Maintains inventories and orders parts as needed
Provides phone support as needed
Attends training classes as required to stay current with new equipment troubleshooting procedures and technology
Initiates timely communication of critical events to Store Support Team Leads
Completes other duties, including special projects, as assigned by Management