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Information Technology/Support Technician
IT Asset Management Admin
CTC 4.6
Information technology internship job in Liberty, NC
Who we are:
Collaborative. Respectful. A place to dream and do. These are just a few words that describe what life is like at Client. As one of the world's most admired brands, Client is growing and leading the future of mobility through innovative, high-quality solutions designed to enhance lives and delight those we serve. We're looking for diverse, talented team members who want to Dream. Do. Grow. with us.
What we're looking for:
The CLIENT IT Admin position will perform weekly/daily tasks including but not limited to the following for all IT expense assets to ensure all inventories are maintained at the correct levels: Procurement, Receiving and Asset management tasks.
Inventory tracking for all IT expense assets.
Procurement should align with the forecasted budget and ensure that equipment is acquired to support all regional, local, and shop-initiated projects, meeting planned targets.
What you'll be doing:
Lead local site services and project procurement activities, including creating procurement requisitions in Ariba and maintaining the local AP100 system.
Monitor and track checkbook budgets to ensure accurate financial oversight.
Manage asset and inventory issues, escalating concerns to site management as needed.
Oversee equipment auditing, tracking, receiving, and reconciliation processes.
Qualifications/ What you bring (Must Haves):
This is a highly mobile role requiring oversight of capital equipment across a 9-million-square-foot facility, ensuring effective asset management on the plant floor throughout the site.
Ability to handle multiple tasks at once by priority.
Hands on experience in IT Asset lifecycle management.
Hands on experience in MS Office.
Hands on experience in procurement and inventory tracking.
3+ years of experience in managing IT assets.
Strong organizational abilities combined with excellent oral and written communication skills.
Added bonus if you have (Preferred):
Accounting and/or budgeting background.
Prior experience with Ariba Procurement and budget.
$64k-103k yearly est. 3d ago
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Technical Support Specialist
Siemens Energy
Information technology internship job in Selma, NC
A Snapshot of Your Day
On a day-to-day basis, you will be responsible for assisting warehouse personnel with pulling, packing, shipping, and receiving materials, while overseeing incoming and outgoing shipments of field technical equipment. You will manage inventory, organize equipment for transformer crews, and support vehicle maintenance logistics, ensuring all operations run smoothly. Additionally, you will maintain cleanliness in the service areas, arrange for the disposal of hazardous materials, and order consumable goods to enhance overall efficiency.
How You'll Make An Impact
Support warehouse operations including pulling, packing, shipping, receiving, cycle counting, and ordering consumables for GT SV Parts and Selma Service teams.
Manage incoming and outgoing shipments of field technical equipment and maintain inventory records (TCTP) for service equipment.
Coordinate equipment setup for transformer crews and assist with outfitting or decommissioning service trailers and tractor trailers.
Assist Fleet Specialist with service vehicle logistics, maintenance, and CDL-type vehicle handling.
Maintain and organize the service yard, warehouse, and training areas to meet operational, security, and EQS standards.
Conduct inspections and maintenance on transformer equipment, generators, trucks, trailers, and arrange proper disposal of hazardous and operational materials.
What You Bring
Excellent written and oral communication skills.
Skilled in Microsoft office products (Power Point, Word and Excel).
3+ years' experience in SAP (PT2) / Inventory management system.
Class A CDL required.
Familiarization of DOT standards for vehicle maintenance and inspections.
General electrical and safety familiarity.
General warehousing / plant operations experience
About The Team
Grid Technologies
Our Grid Technology division enables a reliable, sustainable, and digital grid. The power grid is the backbone of the energy transition. Siemens Energy offers a leading portfolio and solutions in HVDC transmission, grid stabilization and storage, high voltage switchgears and transformers, and digital grid technology.
Who is Siemens Energy?
At Siemens Energy, we are more than just an energy technology company. With ~100,000 dedicated employees in more than 90 countries, we develop the energy systems of the future, ensuring that the growing energy demand of the global community is met reliably and sustainably. The technologies created in our research departments and factories drive the energy transition and provide the base for one sixth of the world's electricity generation.
Our global team is committed to making sustainable, reliable, and affordable energy a reality by pushing the boundaries of what is possible. We uphold a 150-year legacy of innovation that encourages our search for people who will support our focus on decarbonization, new technologies, and energy transformation.
Find out how you can make a difference at Siemens Energy: ********************************************
$36k-63k yearly est. 4d ago
Information Technology Administrator
Work4Ce Inc.
Information technology internship job in Liberty, NC
Requirements:
What we're looking for:
The IT Admin position will perform weekly/daily tasks including but not limited to the following for all IT expense assets to ensure all inventories are maintained at the correct levels: Procurement, Receiving and Asset management tasks.
Inventory tracking for all IT expense assets.
Procurement should align with the forecasted budget and ensure that equipment is acquired to support all regional, local, and shop-initiated projects, meeting planned targets.
What you'll be doing:
Lead local site services and project procurement activities, including creating procurement requisitions in Ariba and maintaining the local AP100 system.
Monitor and track chequebook budgets to ensure accurate financial oversight.
Manage asset and inventory issues, escalating concerns to site management as needed.
Oversee equipment auditing, tracking, receiving, and reconciliation processes.
Qualifications/ What you bring (Must Haves):
This is a highly mobile role requiring oversight of capital equipment across a 9-million-square-foot facility, ensuring effective asset management on the plant floor throughout the site.
Ability to handle multiple tasks at once by priority.
Hands on experience in IT Asset lifecycle management.
Hands on experience in MS Office.
Hands on experience in procurement and inventory tracking.
3+ years of experience in managing IT assets.
Strong organizational abilities combined with excellent oral and written communication skills.
Added bonus if you have (Preferred):
Accounting and/or budgeting background.
Prior experience with Ariba Procurement and budget.
100% onsite, Monday-Friday
$66k-95k yearly est. 3d ago
Field IT Specialist II
Biomerieux Inc. 4.7
Information technology internship job in Durham, NC
The Industry Field IT Specialist II is a critical technical contributor responsible for implementing and supporting bio Merieux middleware and instrument software solutions across varied customer environments. This mid-level field role requires solid experience with IT systems and a collaborative approach to ensure seamless integration with Laboratory Information Management Systems (LIMS) and secure connectivity. The specialist will lead system configuration, deploy remote support tools, and manage software updates and cybersecurity compliance. Success in this role demands proactive troubleshooting, strong communication skills, and the ability to juggle multiple customer-facing projects in a dynamic setting.
Primary Duties
Coordinates internal and external technical teams to successfully deliver IT implementation projects and solutions for customers.
Conducts the setup and installation of software and middleware at customer sites or data centers, ensuring systems are properly networked and fully functional.
Integrates company solutions with customer Laboratory Information Management Systems (LIMS) by managing communication, consulting technical resources, and performing the scope of work.
Troubleshoots and resolves system issues both remotely and onsite to maintain optimal performance.
Responds promptly to all field IT service requests, ensuring timely and effective resolution within assigned projects or regions.
Collaborates with customers to identify system-related challenges, research solutions, and implement corrective actions.
Maintains strong customer relationships by proactively addressing issues to ensure satisfaction and reliability.
Provides customers with information about available systems, options, and consumables, and coordinate with sales teams to support ordering.
Obtains and maintains CRM certification to support service investigations and documentation.
Supports revenue growth by promoting value-added projects, products, and services.
Manages Field IT projects by meeting milestones, deadlines, and requirements while keeping stakeholders informed of progress or changes.
Completes detailed service reports and checklists for every customer interaction to accurately capture system, customer, or test-related issues.
Provides on-site and remote technical assistance to internal customers (Sales, Field Applications, Field Service, Technical Support Center) via correspondence, phone and in person as appropriate to diagnose difficult connectivity problems as required.
Provides field training and orientation for new hires as required in all areas of troubleshooting and installation of solutions as needed.
Perform all work in compliance with company quality procedures and standards.
Performs other duties as assigned.
Education & Training
Bachelor's Degree in computer networking, cybersecurity or related field required
Experience Requirements
2+ years of professional related experience as it relates to:
LIMS interfacing, networking support, servers, software applications, hardware, middleware, computers, and operating systems
End-User support required; systems marketed by bio Merieux a plus.
Industrial Microbiology or related field preferred
Knowledge, Skills & Abilities
Functional skills including critical thinking, adaptability, time management, communication, problem-solving and digital literacy.
Technical learning aptitude to quickly understand and acquire new technical knowledge and skills.
Effective and efficient problem analysis that leads to high-quality decisions.
Analyze data and make decisions/recommendations, using data to guide decision-making and provide suggestions for improvement.
Understand complex information and interpret it accurately, often requiring critical thinking and analysis to grasp the full picture.
Planning objectives and strategies to achieve them within a set timeline
Organizing work and resources efficiently to ensure smooth operations
Troubleshooting issues to identify and resolve problems efficiently
Demonstrates assertiveness and confidence in the face of a challenge
Ability to work cross-functionally allowing for better collaboration and communication when working across teams to achieve shared objectives
Effective Presentation Skills - including the ability to present technical data
Written Communications - including the ability to communicate technical data in written form
Effective verbal communication skills
Maintain composure by having the skill of staying calm, focused, and professional in high-pressure or stressful situations.
Working Conditions & Physical Requirements
Ability to remain in stationary position, often standing, for prolonged periods.
Ability to ascend/descend stairs, ladders, ramps, and the like.
Ability to wear PPE correctly most of the day.
Ability to adjust or move objects up to 50 pounds in all directions.
Domestic Travel: 60%
International Travel: 5%
The estimated salary range for this role is between $89,500 - $111,100. This role is eligible to receive a variable annual bonus based on company, team, and individual performance per bio Merieux's bonus program. This range may differ from ranges offered for similar positions elsewhere in the country given differences in cost of living. Actual compensation within this range is determined based on the successful candidate's experience and will be presented in writing at the time of the offer.In addition, bio Merieux offers a competitive Total Rewards package that may include:
A choice of medical (including prescription), dental, and vision plans providing nationwide coverage and telemedicine options
Company-Provided Life and Accidental Death Insurance
Short and Long-Term Disability Insurance
Retirement Plan including a generous non-discretionary employer contribution and employer match.
Adoption Assistance
Wellness Programs
Employee Assistance Program
Commuter Benefits
Various voluntary benefit offerings
Discount programs
Parental leaves
#LI-US#biojobs
Please be aware that recruitment related scams are on the rise. Fraudulent job postings are being placed on other websites, and individuals posing as bio Merieux Talent Acquisition team members are reaching out via email or text message in an attempt to collect your personal and confidential information. In some cases, these scammers are also conducting bogus interviews prior to extending fraudulent offers of employment. Beware of individuals reaching out using general phone numbers and non-bio Merieux email domains (i.e. Hotmail.com, Gmail.com, Yahoo.com, etc.). If you are concerned that an interview experience or offer of employment might be a scam, please make sure you are searching for the posting on our careers site or contact us at [emailprotected].
BioMerieux Inc. and its affiliates are Equal Opportunity/Affirmative Action Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Please be advised that the receipt of satisfactory responses to reference requests and the provision of satisfactory proof of an applicant's identity and legal authorization to work in the United States are required of all new hires. Any misrepresentation, falsification, or material omission may result in the failure to receive an offer, the retraction of an offer, or if already hired, dismissal. If you are a qualified individual with a disability, you may request a reasonable accommodation in BioMerieux's or its affiliates' application process by contacting us via telephone at , by email at [emailprotected], or by dialing 711 for access to Telecommunications Relay Services (TRS).
$89.5k-111.1k yearly 1d ago
Help Desk Technician
Leisnoi, Inc.
Information technology internship job in Durham, NC
Job Title Help Desk Technician Education N/A Durham, NC 27701 US Career Level Experienced (Non-Manager) Category InformationTechnology Salary Grade Date Needed By Job Type Full-time Travel
JOB DESCRIPTION
Help Desk Technician
Reports to: IT Project Manager - Professional Services Line of Business
Subsidiary: Leisnoi Enterprise Solutions, LLC
Location: Baltimore, MD or Durham, NC
Job Status: Regular Full -Time
Position Summary:
Call Center Environment, providing detailed call/problem documentation of reported incidents utilizing the Change, Asset and problem Reporting System (CAPRS). Problem reporting in the CAPRS is required in both real-time and emergency notifications. The candidate will function as a Customer Service Representative (CSR). The candidate identifies and reports on a wide variety of hardware, soft, mainframe access and print problem determination/escalation. All employees are considered mission critical and are expected to report even during inclement weather conditions.
Essential Functions, Responsibilities & Duties may include, but are not limited to:
The Initial Call Intake Function, normally performed by the Customer Service Representative, provides detailed interaction/incident document of reported problems utilizing the incident management system is required for both real-time voice and virtual reported problems.
The contractor documents and provides problem analysis and resolution on a wide variety of hardware, software, video, main frame, and network problems.
Additionally, the contractor dispatches all vendor hardware maintenance requests, following priority levels as defined in the Standard Operating Procedures (SOP).
Customer Service Representatives also utilize operational communications systems within the Service Center to communicate real-real-time events to management and customers as required.
The Contractor Shall:
Utilize email, instant messaging and other monitoring tools to remain aware of current issues affecting widespread availability.
Respond to customer calls concerning general inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquiries, providing "how to" assistance for specific problems.
Accept and process virtual call inquires for hardware and software.
Open a call ticket for every customer contact and determine and document scope, impact, and priority; resolve or escalate to incident (level-2).
Follow-up with customers, vendors, or SSA components, as required, to resolve problems and ensure ticket updates are current.
Close all tickets only when a problem has been resolved to the customer's satisfaction and all steps to resolve an issue are completely documented in the service tickets.
Create a report detailing all open, severity-1 issues encountered up until the time of the report creation and submit to the designated distribution list.
Gather information and follow required diagnostic procedures.
Adhere to the Standard Operating Procedures (SOP).
Education:
The candidate must hold at least one of the following certifications: HDI Customer Service Representative, HDI Desktop Support Technician or an A+ certification.
Candidates supporting this function shall have a minimum of one year experience service in a help desk role and experience with Windows Operating System workstation/server, Microsoft Systems Management Server (SMS), Microsoft Exchange/Outlook, client/server applications, Transmission Control Protocol Label Switching (MPLS), VoiIP, and Cisco Routers.
Office Location and Travel: Durham, NC or Baltimore, MD
This job operates in a professional office environment and has a noise level of mostly low to moderate. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
This position is primarily indoors, consistent with a standard office position and has a noise level of mostly lost to moderate. The incumbent is required to stand, walk, sit, use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; talk and hear. The workload may require the incumbent to sit for extended periods of time. The incumbent must be able to read, do simple math calculations and withstand moderate amounts of stress.
The incumbent must occasionally list and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, color vision, depth perception and the ability to adjust focus.
Candidates can email their resumes to and must also apply online at Leisnoi.com.
Leisnoi is an Equal Opportunity Employer
Leisnoi considers all applicants for employment without regard to race, color, sex, national origin, religion, age, physical or mental disability, family responsibility, marital status, sexual orientation, political affiliation, veteran's status or any other legal protected status. Pursuant to The Alaska Native Claims Settlement Act 43 U.S.C. Sec. 1601 et seq., and federal contractual requirements, Leisnoi Corporation, may legally grant certain preference in employment opportunities to Leisnoi Shareholders and their Descendants. EOE/AA/M/F/D/V
# of Hires Needed
4
Exemption Type
Non-Exempt
$36k-63k yearly est. 4d ago
Desktop Support Technician
Teksystems 4.4
Information technology internship job in Raleigh, NC
This team is currently looking for two technicians to join their team in a long term, extendable contract for first shift (Monday to Friday 6am to 2pm and 8am to 5pm). These individuals will be supporting the hospital and the surrounding ambulatory clinics, main duties include:
- Hardware support: set up of work stations, break/fix tickets include swapping devices, peripheral device support and support for WOWs (workstation on wheels) mostly used by doctors and nurses.
- Support of day-to-day activities: 50% of the time is spent supporting hardware tickets, the other 50% of the time will be supporting projects that include hardware refreshes to replace obsolete devices, deployments, migrations, imaging of new devices, etc.
- Some of the break fix issues could be related to PCs, printers (including zebra printers) and other peripheral devices (connectivity), why applications aren't running, putting machines into AD and onboarding of new users.
- They will also be spending some time supporting asset management, commissioning and decommission of devices.
Skills
- Great understanding of Windows 10 is required - exposure to Windows 11 imaging and set up is a plus.
- Experience imaging - Lenovo computers come already set up, they do take care of imaging - mostly done through imaging server or flash drive - not done from scratch.
- Experience with printers: installing new printers, setting them up, dealing with printer drivers and printer Logic.
- Personable with end users - doctors and nurses that have urgency to get their devices to work, will also support people with little to no tech skills - patience is key!
- Team player - Willing to communicate and ask questions - because of the setting they prefer someone to ask for help than try to put out a fire by themselves and take longer in the process.
This client uses ServiceNow as their ticketing system and asset tracking, Bomgar to do remote support, they have desktops and VDI. Vocera Support for their Voice Environment, and Imprivata Badge Access. This is a Citrix environment, some basic EPIC support as well. This is a windows environment currently on Windows 10 and looking to upgrade to Win11 in the next couple of months. This person will support the device upgrade to ensure all computers can run on Win11.
Schedule: M-F 6am-2pm and 8am-5pm. There is an expectation for this individuals to fulfill On Call hours after they acclimated. On Call rotation happens once every couple of months and there is no onsite requirement when on call. On Call weekly stipend is $351 minus taxes plus any OT worked during On Call hours.
*Skills*
Desktop, Windows 10, Support, Troubleshooting, Active directory, Hardware, Windows, Customer service, Sccm, Printers, Imaging, Help desk support, Technical support, Help desk
*Top Skills Details*
Desktop,Windows 10,Support,Troubleshooting,Active directory,Hardware,Windows,Customer service,Sccm,Printers,Imaging
*Additional Skills & Qualifications*
**Good customer service - white glove service required to support doctors, nurses and hospital staff**
*Experience Level*
Intermediate Level
*Job Type & Location*This is a Contract position based out of Raleigh, NC.
*Pay and Benefits*The pay range for this position is $18.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Raleigh,NC.
*Application Deadline*This position is anticipated to close on Jan 19, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$18-20 hourly 1d ago
Learning and Development Intern
Relias 4.5
Information technology internship job in Morrisville, NC
Are you looking for a high energy, strategic, and fast-paced position as a Learning and Development Intern? Join Relias, the company changing lives throughout the world by helping healthcare organizations improve their clinical and financial outcomes!
For 11,000+ health care and human service organizations, Relias helps clients deliver better clinical and financial outcomes by elevating the performance of teams. We help organizations across the continuum of care get better at maintaining compliance, developing staff and promoting consistent, high-quality care. Our platform employs assessments to reveal specific gaps in skills and addresses them with personalized and engaging learning, choosing from 7,000+ online courses that meet accrediting board, state and federal requirements. We are passionate about our products and our clients; what we deliver and the impact we have on the world is truly something you can be proud to represent. Join us and make a difference.
WHAT CAN RELIAS OFFER YOU?
Full time, paid internship! Running Tuesday, May 26th to Friday, August 7th, 2026.
All internships are project based and report to a Relias People Manager.
Flexible work environment with 4 days a week in the office.
Comprehensive 2-day onboarding program - a great introduction to our company, customers and culture!
Full time roles available after graduation. Growth and career advancement opportunities!
20%+ annual employee promotion and transfer rate
Multiple development program options - leadership development, professional development curriculums, and Nanodegree options in both technology and data science
Relias is seeking a Learning & Development (L&D) Intern to support our Talent Management team. This internship offers hands-on experience in how learning, talent development, and career enablement operate within a SaaS organization. The L&D intern will support the team across documentation, learning assets, data preparation, and program operations.
This is a practical, execution-focused role. The intern will contribute to real projects used by employees, managers, and leaders-while learning how modern L&D teams work across systems, data, and programs.
WHAT YOU'LL DO:
* Research and summarize learning resources from trusted platforms (e.g., Skillsoft, Pluralsight, Code Academy, industry publications, etc.), map resources to defined skills, competencies, or development themes, help maintain organized learning resource libraries
* Draft and update written learning materials, including process guides, job aids, and quick reference documents, translate complex inputs (notes, slides, system screenshots) into clear, accessible written guidance, review learning content for clarity, plain language, accessibility, and consistency.
* Assist with extracting and formatting job descriptions and role responsibilities, support competency and skills data preparation using structured templates and spreadsheets, help validate content for completeness, consistency, and formatting accuracy
* Draft outlines or scripts for short form learning content (e.g., micro videos, demos), Support the creation of employee-facing enablement materials, apply accessibility considerations such as clear headings, concise language, and reduced cognitive load
* Assist with tracking timelines, feedback, and deliverables for L&D initiatives and pilots, support workshops or programs through material preparation and follow-up tasks, compile feedback or survey data into clear summaries for the team
* Other duties as assigned.
YOU'VE GOT WHAT IT TAKES IF YOU HAVE:
* Currently pursuing a degree in Learning & Development, Human Resources, Education, Communications, Psychology, or related field
* Ability to translate complex inputs into clear content, writes concisely, ability to structure communication and content so it's easy to scan and understand
* Ability to spot inconsistencies, gaps, formatting issues, follows templates and standards precisely and willing to make recommendations for improvement, reviews content with a quality first mindset
* Ability to break down complex information into logical components, use templates and spreadsheets effectively, organize content so others can easily use it and maintain it
* Find credible learning resources from provided sources and additional sources you research, summarize key takeaways, align resources to defined skills or development themes
* Ability to track tasks, timelines, and feedback accurately, follow through on deliverables meeting established timelines with minimal reminders, communicate progress and asks questions when unclear
* Seek feedback and apply it quickly, demonstrate curiosity about L&D practices and tools, adapt well to change
IT WOULD BE NICE IF YOU HAD:
* Experience working with various content generation AI tools
* Exposure to learning design concepts, adult learning principles, or microlearning form
Relias is an Equal Opportunity Employer and a Drug-Free workplace
Company: Relias LLC
Country: United States of America
State/Region: North Carolina
City: Morrisville
Postal Code: 27560
Job ID: 285674
$24k-28k yearly est. 3d ago
Technical Support Specialist II - WashU IT
Washington University In St. Louis 4.2
Information technology internship job in Clayton, NC
Scheduled Hours40Under moderate supervision, responsible for the advanced support of desktop and server computer systems and other technology-based systems for University staff, faculty and students; including support for computer operating systems, software, hardware and networking. May serve as a system owner, technical expert or specialist in a particular area such as in the applications, systems or hardware areas. The employee interacts with a broad range of client requiring strong communication and customer service skills as well as the ability to use a wide variety of technical resources (i.e., engaging vendor support) to provide a high level of technical support to clients.Job Description
Primary Duties & Responsibilities:
Desktop support: Provides daily support for the computing desktop; including operating system, software installation and maintenance and hardware. Responds to assigned tickets. Evaluates, prioritizes, resolves problems and requests or escalates to appropriate support areas. Acts as the front-facing support liaison for all desktop-related support issues. Provides support documentation for Tier 1 Service Desk. Collaborates with higher level technical areas on planning and issue resolution.
Provides technical guidance and subject matter expertise including documentation for level 2 staff and tier 1 and tier 2 user services staff.
Acts as an escalation point for advanced technical issues within employee's knowledge domain.
System administration: maintenance, upgrades, new implementation, consultation and planning system administration activities.
Attends formal training, conducts self-paced training through online courses or on the job training, attends conferences and engages with peers to maintain broad understanding of technologies and keeping abreast of new technologies.
Performs other duties as assigned.
Working Conditions:
Job Location/Working Conditions
Normal Office Environment
Physical Effort
Typically Sitting at a desk or table
Equipment
Office Equipment
The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.Required Qualifications
Education:
High school diploma or equivalent high school certification or combination of education and/or experience.
Certifications/Professional Licenses:
No specific certification/professional license is required for this position.
Work Experience:
Providing Desktop Support In An Enterprise Environment (4 Years)
Skills:
Not Applicable
Driver's License:
A driver's license is not required for this position.More About This JobWashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.Preferred Qualifications
Education:
Bachelor's degree
Certifications/Professional Licenses:
No additional certification/professional licenses unless stated elsewhere in the job posting.
Work Experience:
No additional work experience unless stated elsewhere in the job posting.
Skills:
Interpersonal Communication, Microsoft Office, Oral Communications, Organizational Capability, Prioritization, Written CommunicationGradeG10-HSalary Range$25.47 - $39.49 / HourlyThe salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.Questions
For frequently asked questions about the application process, please refer to our External Applicant FAQ.
Accommodation
If you are unable to use our online application system and would like an accommodation, please email **************************** or call the dedicated accommodation inquiry number at ************ and leave a voicemail with the nature of your request.
All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.Pre-Employment ScreeningAll external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.Benefits Statement
Personal
Up to 22 days of vacation, 10 recognized holidays, and sick time.
Competitive health insurance packages with priority appointments and lower copays/coinsurance.
Take advantage of our free Metro transit U-Pass for eligible employees.
WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.
Wellness
Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!
Family
We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? We've got you covered.
WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.
For policies, detailed benefits, and eligibility, please visit: ******************************
EEO StatementWashington University in St. Louis is committed to the principles and practices of equal employment opportunity and especially encourages applications by those from underrepresented groups. It is the University's policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.Washington University is dedicated to building a community of individuals who are committed to contributing to an inclusive environment - fostering respect for all and welcoming individuals from diverse backgrounds, experiences and perspectives. Individuals with a commitment to these values are encouraged to apply.
$25.5-39.5 hourly Auto-Apply 10d ago
Tier 2 Technical Support Operations Analyst
ASM Research, An Accenture Federal Services Company
Information technology internship job in Raleigh, NC
The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform.
+ Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support.
+ Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2.
+ Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow.
+ Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed.
+ Be available for on-call 24x7x365 ongoing application support.
+ Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period.
+ Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well.
+ System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3.
+ Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs.
+ ServiceNow metrics reporting on ticket acknowledgements, resolution times and
**Minimum Qualifications**
+ Bachelor's Degree in InformationTechnology, Computer Science or a related field or equivalent relevant experience.
+ 4-6 years of experience in informationtechnology, systems administration or other IT related field.
+ Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations.
+ Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired.
**Other Job Specific Skills**
+ Technical problem solving and implementer skills in application coding, infrastructure, or automation.
+ Effective communications (written and spoken).
+ Coordinates and tracks well across AFS and client technical and functional teams.
+ ServiceNow ITSM (desired not required).
+ ITIL (desired not required).
+ Data Analysis / Excel.
+ SQL Server Integration Services (SSIS).
+ T-SQL
+ MSFT SQL Server
+ Azure SQL Databases
+ Database Architecture
+ Extract, Transform and Load (ETL) data
**Compensation Ranges**
Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees.
**EEO Requirements**
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment.
Physical Requirements
The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions.
**Disclaimer**
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job.
$87k - $115k
EEO Requirements
It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies.
All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.
$87k-115k yearly 44d ago
IT Intern
Aspida Financial Services
Information technology internship job in Durham, NC
Internship Description
:
Aspida is a tech-driven, nimble insurance carrier. Backed by Ares Management Corporation, a leading global alternative asset manager, we offer simple and secure retirement solutions and annuity products with speed and precision. More than that, we're in the business of protecting dreams; those of our partners, our producers, and especially our clients. Our suite of products, available through our elegant and intuitive digital platform, focuses on secure, stable retirement solutions with attractive features and downside protection. A subsidiary of Ares Management Corporation (NYSE: ARES) acts as the dedicated investment manager, capital solutions and corporate development partner to Aspida. For more information, please visit ************** or follow them on LinkedIn.
Who We Are:
Sometimes, a group of people come together and create something amazing. They don't let egos get in the way. They don't settle for the status quo, and they don't complain when things get tough. Instead, they see a common vision for the future and each person makes an unspoken commitment to building that future together. That's the culture, the moxie, and the story of Aspida.
Our business focuses on annuities and life insurance. At first, it might not sound flashy, but that's why we're doing things differently than everyone else in our industry. We're dedicated to developing data-driven tech solutions, providing amazing customer experiences, and applying an entrepreneurial spirit to everything we do. Our work ethic is built on three main tenets: Get $#!+ Done, Do It with Moxie, and Have Fun. If this sounds like the place for you, read on, and then apply at aspida.com/careers.
What We Are Looking For:
This position will be within a certain area of the IT team from Software Engineering, Data Analytics, Infrastructure, or Business Analytics. As a broader part of the IT department, this position will have the ability to gain exposure to other functions and high impact projects. This role is required to be onsite 3 days a week at our Durham, NC headquarters.
What You Will Do:
Software Engineering Duties
Assist in Software Development
Write test, and debug code for internal tools or applications.
Collaborate with engineers on feature development and bug fixes.
Participate in Agile/Scrum Meetings
Join sprint planning, standups, and retrospectives to understand the software development lifecycle.
Code Review & Documentation
Review pull requests and provide feedback under guidance.
Maintain clean, commented, and documented code for assigned tasks.
Business Analytics Duties
Gather and Analyze Business Requirements
Work with stakeholders to understand data needs and translate them into technical requirements.
Dashboard & Report Creation
Build and update dashboards using tools like Power BI, Tableau, or Excel to support business decision-making.
Process Improvement Support
Analyze workflows and identify inefficiencies or opportunities for automation.
Competitor & Market Research
Perform benchmarking studies and present findings related to product performance or business strategy.
Data Analytics Duties
Data Visualization
Create visual representations of data trends and insights using tools like Python (Matplotlib, Seaborn), R, or visualization platforms.
General IT Internship Duties
Cross-Team Collaboration
Wor closely with software developers, analysts, and project managers across departments.
Ad Hoc Projects
Support one-off technical or analytical projects as needed by the IT or data teams.
Learning & Development
Participate in training sessions, tech talks, or mentorship programs to enhance technical and soft skills.
What We Provide:
Hourly
Full-Time hours
9-week summer program
What We Believe:
At Aspida Financial Services, LLC, we are committed to creating a diverse and inclusive environment and are proud to be an equal opportunity employer. As such, Aspida does not and will not discriminate in employment and personnel practices on the basis of race, sex, age, handicap, religion, national origin or any other basis prohibited by applicable law. Hiring, transferring and promotion practices are performed without regard to the above listed items.
Requirements
What We Require:
Actively pursuing Bachelor's degree in computer science, engineering, data analytics or related field
Analytical and problem-solving skills
Great attention to detail
Interpersonal skills
Proficiency in Microsoft suite
Clear and concise written and verbal communication skills
$27k-40k yearly est. 60d+ ago
R&D Information Technology Summer Internship
Merz Pharmaceuticals USA
Information technology internship job in Raleigh, NC
About Us Founded in 1908, Merz is a successful, family-owned specialty healthcare company with a rich history. As a leading global aesthetics business, our award-winning portfolio of injectables, devices, and skincare products empowers healthcare professionals to enhance confidence through aesthetic medicine. Our purpose is to fuel confidence by helping people look better, feel better, and live better. We believe you do not have to choose between living life and making a living. Live your best life with Merz Aesthetics.
A Brief Overview
This internship will focus on the informationtechnology aspects of supporting a research and development environment. This includes potential careers in: Front end application support Computer System Validation and Computer Software Assurance Business Analysis Project Management AI Initiatives.
Duties and Responsibilities
* Learn the basic functions of the different R&D departments including: Clinical Non-Clinical (Laboratory) Biometrics and Data Management Medical Device Development Program Management Quality Regulatory Safety
* Learn the basics of helpdesk support for a variety of R&D focused computer systems
* Learn how to support computer applications in a federally regulated environment
* Learn how to investigate, test, and deploy solutions to a variety of business related challenges
* Learn how to structure and execute an IT project
* Learn how to build, deploy, and maintain AI agents that support R&D processes
Minimum Requirements
* Basic proficiency with Microsoft Products (Outlook, Word, Excel, Teams, etc.)
Education
Minimum Requirements:
* Currently enrolled as a rising junior or senior at an accredited college or university.
* Pursuing a degree in Computer Science major or equivalent (Computer Engineering, InformationTechnology, etc.) or a closely related field.
Preferred Requirements:
* Pursuing a Masters degree in Computer Science major or equivalent (Computer Engineering, InformationTechnology, etc.) or a closely related field.
Additional Information
Program Length:
* 11-week program (Projected Dates: June 1, 2026 - August 13, 2026)
Location:
* Raleigh, NC
* Weekly Hybrid Schedule: 3 days in the office and 2 days remote
$27k-40k yearly est. 28d ago
Technical/Resource Support Specialist
Ascensus Global 4.3
Information technology internship job in Fayetteville, NC
ABOUT US: Ascensus Global, Inc. (formerly MultiLingual Solutions, Inc.) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) with more than 21 years of successful experience providing professional language services, foreign language and cultural training, and analysis support to a broad client base consisting of more than 40 U.S. military and intelligence customers, as well as over 2,000 civilian government, commercial and non-profit organizations in various fields. With ISO 9001:2015 and 17100:2015 certifications, AGI provides services in more than 100 languages, employing innovative technologies and methodologies and applying best practices from both the Government and commercial arenas to advance each customer's unique communication and operational objectives throughout the U.S. and across the globe.
POSITION SUMMARY: AGI is seeking one (1) Technical and Resource Support Specialist in Fort Bragg, NC, to support a country-wide language training contract. The Technical/Resource Specialist is responsible for providing customer service, administrative support, and resource/facilities functions 100% of the time. *This contract is pending award.
Requirements
ESSENTIAL RESPONSIBILITIES:
Provide customer service support (in person, via email or phone), which includes assisting customers in the selection and checkout of materials and orientation to the use of language facility equipment upon request from customers.
Provide support to staff and instructors with such administrative functions to include but not limited to copying support, typing, duplication of classroom materials such as audio and video tapes, training aids and classroom set up and tear down, arranging supplies and training aid support.
Schedule facilities and distance learning delivery to include monitoring the use of the computer lab/language lab.
Control and maintain an extensive inventory of materials, publications and equipment.
Generate reports on attendance, inventories and scheduling.
Install and configure devices such as scanners, printers, and keyboards upon consultation with local network administrators.
Provide expertise in Automated Visual (AV) technologies, general multi-media equipment, interactive whiteboards and touchscreens, language lab equipment, CD burners, scanners, satellite communications equipment, digital cameras and digital video cameras, video capture software and hardware utilities, and sound recording equipment and software.
Provide generalized instruction on the operation and use of such equipment on an ad hoc basis.
Provide expertise in the installation and use of office software, such as MS Office suite products, data management program, educational and foreign language software, particularly with the installation and use of foreign fonts.
Review and test software packages for potential use in projects and operations and maintain up to date knowledge of computer technology and recommend upgrades and new equipment as necessary.
Provide expertise with authoring software to include the ability to design screen pages for web-based lessons, develop and use templates, import audio and video media, create hyperlinks and linking sound files, edit technology aspects of lessons, create navigation tools and strategies, manipulate fonts and use font development software, and develop keyboard layouts for foreign fonts when necessary.
Provide technical expertise to all staff, teachers, and students with computer/technology and language laboratory issues.
Provide expertise in managing and maintaining a web site, using current HTML-based authoring tools.
Configure and manage language learning telecommunications links comprised of satellite television broadcasts, teleconferencing, video conferencing, and Internet distance learning programs.
SECURITY CLEARANCE: All personnel hired are required to possess and maintain a favorably adjudicated National Agency Check with Inquiries (NACI) investigation as a condition of employment.
QUALIFICATIONS:
U.S. citizenship.
Minimum 1 year of technical and resource support experience.
Familiarity with foreign languages and/or training.
PREFERRED QUALIFICATIONS:
Experience supporting a language training contract.
3 years of technical and resource support experience.
WORK ENVIRONMENT: 8-hour shifts.
PAY RANGE:
Pay Range: $75,000 - $85,000
Ascensus Global Inc. (AGI) pay range and level are general guidelines for this job. Several factors, including education, geographic location, contract labor categories, experience, knowledge, skills, and abilities, or market data, determine the final salary.
BENEFITS:
Our benefits package includes health and welfare options (medical, dental, vision, and health savings account), short and long-term disability, company-paid life insurance, additional voluntary coverage, a 401(k) plan with company match, paid time off, and holiday pay.
AGI is committed to equal employment opportunity without regard to race, color, ethnicity, national origin, sex, pregnancy, marital status, sexual orientation, gender identity, age, religion, disability, military/veteran status, or any other characteristic or condition protected by federal, state, or local laws. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination regardless of their physical/mental disability or veteran status.
$75k-85k yearly 60d+ ago
IT - Helpdesk
Pure Flow Inc. 3.3
Information technology internship job in Graham, NC
Pureflow IT Specialist
About Our Organization:
With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients through the design, fabrication, installation, and maintenance of our high purity water systems in a broad range of commercial and industrial markets. We understand that a successful business needs quality employees. We are seeking highly talented and motivated candidates to join our company where people, integrity, and excellence are essential to our culture.
About the Position:
The IT Specialist at Pureflow Inc. will provide technical support to Pureflow employees and train non-technical workers on the business's information systems. Diagnose IT equipment problems, monitor computer processing systems, install software, and perform tests on computer equipment and programs. Configure computer equipment, schedule maintenance, and keep current documentation. Maintain a service-minded attitude when managing ticket priority as IT issues arise.
Job responsibilities are expected to include, but not be limited to, the following:
Configure equipment and host onboarding for new users
Troubleshoot user issues regarding phones, connectivity, computers, printers, VPN, etc.
Remote support for users in external branch locations
Manage VoIP phone system equipment and directory
Sustain company network connectivity and security
Assign software licenses and support installation of various applications
Maintain IT files on the server and online in the cloud
Schedule server updates, backups, and retrieve backups when needed
Update IT equipment and software with new firmware, drivers, etc.
Develop documentation, including SOPs and work instructions
Work with vendors to order or recycle equipment (phones, PCs, peripherals, etc.)
Assist with AV resources (conference rooms and Teams meetings)
Adhere to company SLAs and is available during IT emergencies
Available to work during non-standard hours for planned updates
Always willing to collaborate with IT Manager, Analyst, and/or additional IT team when needed.
Strive for security and confidentiality in all IT functions with a Zero Trust mindset.
Qualifications:
1-2 years of experience in the enterprise computer service field
An Associate degree or Technical certification in the computer service field
Previous experience in a Windows network environment
Familiarity with Microsoft 365 applications including SharePoint/Dynamics/Business Central
Perks:
Competitive base salary
Comprehensive Benefits: Medical, Dental, Life Insurance, Health Savings Account (with company contributions), ST/LT Disability, and more
$1-for-$1 401(k) match up to 4% after 1-year of service
9 Company-paid holidays
Generous personal time off that increases with tenure
Education assistance
Employee referral bonus program
Ongoing training and development by internal and external industry experts
Working Conditions:
Usual office working conditions.
The regular hours for this position are Monday through Friday, 8:00am - 5:00pm
Additional hours may be required depending on project load.
P
ureflow is an equal-opportunity employer and requires post-offer, pre-employment drug tests and background checks on all positions.
Please visit our website at ******************* for additional information and to apply online.
$41k-78k yearly est. Auto-Apply 60d+ ago
PT IT/Cybersecurity Intern *INTERNAL ONLY*
Johnston Community College 3.9
Information technology internship job in Smithfield, NC
This part time temporary position is made possible under an NSF federal grant which is intended to provide real world experience to matriculated students of the IT/Cybersecurity curriculum at JCC. The student intern will work under the direction of faculty and staff members to apply knowledge already learned, gain valuable practical experience, and learn new skills while supporting JCC's mission. This experience will be a valuable asset when applying to post-graduate or other intern positions. The student will work approximately 10 hours per week and the schedule will be variable based on project needs and priorities of the BILT and/or IT departments.
THIS POSITION IS INTERNAL ONLY
Knowledge & Responsibilities
Essential Duties and Responsibilities
To perform this job successfully, an individual must be able to perform each specific responsibility satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Specific Responsibilities include the following. Other duties may be assigned.
* Assist in monitoring and analyzing security alerts and incidents.
* Conduct vulnerability assessments and penetration testing.
* Support the implementation of security measures and protocols.
* Help in the development and maintenance of security documentation.
* Participate in security awareness training and initiatives.
* Collaborate with the IT team to ensure compliance with security policies.
* Research and stay updated on the latest cybersecurity trends and threats.
Supervisory Responsibilities: This position has no supervisory responsibilities.
Minimum & Preferred Qualifications
Qualifications:To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Currently pursuing an Associate's degree in Cybersecurity, InformationTechnology, Computer Science, or a related field.
* Basic understanding of cybersecurity principles and practices.
* Familiarity with security tools and technologies (e.g., firewalls, intrusion detection systems).
* Strong analytical and problem-solving skills.
* Excellent communication and teamwork abilities.
* Eagerness to learn and adapt in a fast-paced environment.
Preferred Skills:
* Experience with programming languages such as Python, Java, or C++.
* Knowledge of network protocols and operating systems.
Additional Information
Language Skills
* Effective written and verbal communication skills are required.
Reasoning Ability
* Ability to use effective critical thinking, problem solving and decision-making skills.
Computer Skills
To perform this job successfully an individual should be proficient in Microsoft Windows environments.
Certificates, Licenses, Registrations
* None
What We Offer:
* Hands-on experience in a dynamic and supportive environment.
* Mentorship from experienced cybersecurity professionals.
* Opportunities for professional development and growth.
* Flexible working hours and a collaborative team culture.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually quiet.
$27k-34k yearly est. 27d ago
Help Desk Technician II
Pennymac 4.7
Information technology internship job in Cary, NC
PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U.
S.
mortgage market.
At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture.
Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey.
A Typical Day The Help Desk Technician will provide primary support to Pennymac internal employees by taking calls, handling live chats, answering email, responding to tickets, answering support related questions, providing technical support for all Pennymac utilized systems.
This position serves as the centralized entry point and provides escalated troubleshooting for all technology related service requests and support related issues for technical concerns across the company.
Responsibilities also include assisting with account management, website and data tool maintenance/enhancement, and project management support.
The Help Desk Technician will: Provide front-line technical support to largely external but sometimes internal customers, troubleshooting a wider range of issues with increased complexity Independently diagnose and resolve hardware, software, network, and application problems, including basic Active Directory and Google Workspace administration Proactively identify and resolve recurring technical issues, contributing to knowledge base articles and process improvements Assist with onboarding new employees, including equipment setup and software installation Escalate complex or unresolved issues, clearly documenting the steps taken and information gathered Participate in an on-call rotation, providing after-hours support as needed Contribute to team projects and initiatives, sharing knowledge and collaborating with colleagues Achieve and maintain Help/Service Desk performance metrics Demonstrate behaviors which are aligned with the organization's desired culture and values Active participation in rotational "on-call" support to lower support tier (Not often but occasional) What You'll Bring Associate's or Bachelor's degree in computer science, business or related field preferred Proficiency in troubleshooting common applications and peripherals 4+ years of experience in a help desk or technical support role Working knowledge of networking concepts and protocols Intermediate working knowledge of google suite usage, monitoring, break fix solutions Experience with Active Directory, Google Workspace, and remote support tools Solid understanding of computer hardware, software, operating systems (Windows, mac OS), and networking concepts Excellent communication, interpersonal, and problem-solving skills Strong customer skills with an ability to work with accuracy and minimal direction Displays high initiative and works well under pressure Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home.
Our vision is to be the most trusted partner for home.
Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do.
Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported.
Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered.
Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: *********************
page.
link/benefits For residents with state required benefit information, additional information can be found at: ************
pennymac.
com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance.
Salary $50,000 - $75,000 Work Model OFFICE
$50k-75k yearly Auto-Apply 4d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology internship job in Apex, NC
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$67k-91k yearly est. 11d ago
Information Technology
Vp 3.9
Information technology internship job in Raleigh, NC
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$36k-72k yearly est. Auto-Apply 60d+ ago
Technical Support Specialist
Software Specialists 4.1
Information technology internship job in Raleigh, NC
Software Specialists is a company with extensive consulting experience in the InformationTechnology Industry. Incorporated in the state of Pennsylvania in 1998, we bring over a decade of experience in providing IT talent to Fortune 1000 companies.
As a trusted partner, Software Specialists provides consulting solutions for our Clients that are not only flexible, but minimize risk while maximizing results and meeting their business goals. Recruiting and retaining the highest caliber resources ensures our consultants are capable of creating systems that our Clients can build upon to make their organizations more robust, agile and equipped for future shifts in the I.T. and global business world.
Job Description
Production Support 2
IT Private Banking is the informationtechnology partner of the Organizations Private Banking division. We support our business and operations units around the globe with efficient and effective IT solutions customized to their specific needs. We offer services across the IT value chain: requirements engineering, development, deployment, maintenance, change management and support.
Our mission is to work in close partnership with our business in order to help them unleash the power of their IT investments and achieve their priorities. Our goal is to leverage technology to create a long term competitive advantage for the Organization.
We operate various platforms to support existing systems as well as enable enhancements and new developments. This allows us to quickly respond to our customer requests and anticipate future needs
Technical Application support specialist to interface with Operations team & business users to provide analysis, understand issues to provide solutions / resolutions in a timely manner. Analyze and coordinate resolution of data-related production issues for Client Mobile platform and other Private Banking applications
Maintain adequate communication with clients and IT management; act as liaison between business, vendors, development and other support teams.
Will be required to work extensively on Report related tasks like running processes on ad-hoc basis as required by operations.
Escalate issues when required to ensure timely resolution. Become primary point of contact for reporting and data issues and requests.
Develop relationships with other IT groups to ensure all issues are addressed in an expatiated and effective manner and that users are kept updated at all times.
Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work.
Documentation of production applications and infrastructure.
Maintain required level of infrastructure support; liaison with internal teams where necessary.
Maintain all environments in conjunction with Environment Manager
Staff may occasionally need to be on calls with APAC in their time zone for production issues and some weekend work on production releases, infrastructure events (DR, QMW etc.) but no actual shift work.
Additional Information
All your information will be kept confidential according to EEO guidelines.
$36k-61k yearly est. 1d ago
Information Technology
Veterans Prime, Inc.
Information technology internship job in Raleigh, NC
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$35k-64k yearly est. Auto-Apply 60d+ ago
IT Support Technician - Onsite Position, Johnson Automotive
Johnson Automotive 3.7
Information technology internship job in Raleigh, NC
Job Description
Johnson Automotive has the exciting opportunity to expand our InformationTechnology team with the addition of a IT Support Technician who is willing to grow with the company! We are seeking a friendly, goal-oriented individual with a positive attitude to fill this position immediately.
Since 1991, our family business has been exceeding the expectations of our guests and received prestigious awards from our brand partner's year after year. While we believe that we offer the best vehicles on the market today, our true strength is our people. Johnson Automotive has earned a reputation for outstanding customer service by hiring top performers that are eager to elevate our guest's experiences.
Essential Responsibilities:
Provide first-level support for requests coming into the company help desk;
Provide assistance to associates and troubleshoot issues related to hardware and software;
Install and upgrade software on the PC's;
Diagnose hardware onsite and accurately determine replacement parts;
Perform hardware installations;
Install peripherals (printers, scanners, etc.);
Format Windows computers;
Replace CAT 5/5E/6 patch cables, jacks and patch panels;
Ability to travel as required.
Requirements:
A+ Certification or equivalent work experience;
Hands on experience with PC operations, preferred;
Desire to take advantage of training and learning opportunities;
Independent, self-starting attitude;
Professional appearance and strong written and verbal communication skills;
Maintain understanding of TCP/IP and networking concepts;
Ability to lift typical computer equipment including, but not limited to, PCs, servers, monitors, etc.;
Occasional weekends;
This is an Onsite Position.
Safety Matters: all employment offers are contingent upon satisfactory completion of a Background Check, Drug Test, and clean Motor Vehicle Report.
Paid Holidays
Paid Time Off
401(k) with Match
Referral Program
Employee Discounts
Benefits following 60 days of employment:
Medical (3 choices), Dental (2 choices), Vision Insurance
Employer-Paid and Voluntary Life Insurance
Short-Term and Long-Term Disability
Accident, Critical Illness and Hospital Insurance
Healthcare and Dependent Care Savings Accounts
Employee Assistance Program
Pet Insurance, WillPrep Services, Travel Aid
Johnson Automotive E-Verify's and is an Equal Opportunity Employer.
TAG2=SERVICE
$40k-67k yearly est. 10d ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Holly Springs, NC?
The average information technology internship in Holly Springs, NC earns between $23,000 and $48,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Holly Springs, NC
$33,000
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