Information technology internship jobs in Las Cruces, NM - 78 jobs
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Computer Field Tech Position- El Paso TX
BC Tech Pro 4.2
Information technology internship job in El Paso, TX
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. You must have prior experience with laptop and desktop hardware. As part of your onboarding, you will be certified in Dell and Lenovo. All certifications are free to you.
Job Details
This is a 1099 Contract position. Call volume varies but is typically between 2-5 calls per day. Pay is based on the number of calls completed. Pay starts at $35 per ticket.
You will be completing hardware part replacements for Dell and Lenovo warranty services.
Pay period -every Friday after the first week of completing tickets.
You must have a reliable form of transportation to run these calls.
You must have access to a computer and the internet to log onto your portal.
Tickets are run Monday through Friday. You must be able to log into your tech portal every workday by 9 am to accept, code (update status), and map out your calls.
You will be responsible for contacting your customers and confirming a window to go onsite to complete the service.
Parts will be provided for you by the manufacturers. They are typically held at FedEx for you to pick up in the morning. You will be provided with shipping labels and materials to return the removed parts.
$35 hourly 11d ago
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Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in Las Cruces, NM
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$32k-43k yearly est. 12d ago
Desktop Support Technician
Loyal Source 4.7
Information technology internship job in El Paso, TX
Desktop Support provides exceptional troubleshooting and customer service to all business partners. This includes receiving, prioritizing, documenting, and actively resolving end user service requests and Incidents. Desktop Support must have a passion for helping people and solving problems. This role is an on-site role, meaning that the Service Desk Engineer will be required to work from office at 11301 Montana Ave, El Paso, TX 79936.
Duties and Functions
* Evaluate documented resolutions and analyze trends for ways to prevent future problems.
* Maintain par levels for IT equipment and supplies and notify Director when ordering is needed.
* The Service Desk Engineer must also demonstrate flexibility with scheduling, as the role may require working nights and weekends to meet business needs.
* Field incoming help requests from end users via both telephone and e-mail in a courteous manner.
* Document all pertinent end user identification information, including name, department, contact information, and nature of problem or issue.
* Build rapport and elicit problem details from help desk customers.
* Prioritize and schedule problems. Escalate problems (when required) to the appropriately experienced technician.
* Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
* Apply diagnostic utilities to aid in troubleshooting.
* Access software updates, drivers, knowledge bases, and frequently asked questions resources on the Internet to aid in problem resolution.
* Identify and learn appropriate software and hardware used and supported by the organization.
* Perform hands-on fixes at the desktop level, including installing and upgrading software, installing hardware, implementing file backups, and configuring systems and applications.
* Performing preventative maintenance, including checking and cleaning of workstations, printers, and peripherals.
* Perform post-resolution follow-ups to help requests.
* Develop help sheets and frequently asked questions lists for end users.
* Assists end users with familiarity with corporate Intune/autopilot process.
Education and Experience
High School Diploma
2+ year computer related experience,
Preferred Requirements
* 2+ year computer related experience
* CompTIA A+ or CompTIA's Security+ are a plus
* Experience with ticketing systems (e.g., ServiceNow, ZoHo).
* Knowledge of IT security best practices related to access management.
* Familiarity with HR systems for integration with onboarding/offboarding processes.
* Must be local to El Passo
Knowledge/Skills/Abilities (KSA)
* Bachelor's degree in informationtechnology, Computer Science, or a related field, or equivalent experience.
* 1+ years of experience in IT onboarding, user access management, or a similar role.
* Proficiency in Active Directory, identity management tools, and user access management systems.
* Experience with onboarding/offboarding processes in cloud environments (e.g., Azure, AWS) is a plus.
* Strong communication skills and the ability to work collaboratively with various departments.
* Detail-oriented with excellent organizational skills and the ability to manage multiple tasks simultaneously.
Supervisory Responsibilities
Will this position have supervisory responsibilities? No
What positions will they supervise? No
Key Collaborators
What roles will this position need to interact with on a regular basis to successfully perform this role? TA, HR, Onboarding Team
Work Environment/Condition
The role is based in a typical office environment, involving desk work, computer use, and meetings. Collaboration with teams such as Talent Acquisition, Human Resources, and the Onboarding Team is frequent.
Physical Demand
Seated at a computer, troubleshooting issues, and may occasionally lift or move equipment. Some light walking, bending, or reaching may be required.
CITIZENSHIP REQUIREMENTS AND VERIFICATION:
The Prime Contract requires that employees and representatives performing work on the Project be United States citizens or foreign citizens who are legally authorized to work in the United States. Subcontractor shall utilize the E[1]verify system in accordance with FAR 52.222-54 to verify employment eligibility.
Acknowledgement
Loyal Source does not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors.
This contractor abides by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.
This is not an exclusive or exhaustive list of all job functions that an employee in this position may be asked to perform. All employees are required to perform the essential functions, physical demands and intended purpose of their role in a satisfactory manner.
I attest that I can perform the essential job functions as outlined in this with or without any reasonable accommodation(s).
I acknowledge that I have read and understand the essential job functions, work environment/conditions, exemption classification and physical demands set forth in the job description provided for my position.
This contractor and subcontractor abides by the requirements of 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a).
These regulations prohibit discrimination against qualified individuals on the basis of protected veteran status or disability, and require affirmative action by covered prime contractors.
$39k-52k yearly est. 49d ago
Information Technology
Vp 3.9
Information technology internship job in El Paso, TX
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$47k-83k yearly est. Auto-Apply 60d+ ago
IT SPECIALIST (INFORMATION SECURITY)
Department of Homeland Security 4.5
Information technology internship job in El Paso, TX
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ
Summary
Organizational Location: This position is with the Department of Homeland Security, within U.S. Customs and Border Protection, Office of Laboratories and Scientific Services, positions available in Chicago, IL, El Paso, TX, Buffalo, NY and Newark, NJ
Overview
Help
Accepting applications
Open & closing dates
01/13/2026 to 01/20/2026
Salary $89,508 to - $116,362 per year
Salary listed reflects the rest of U.S. scale and, if applicable, will be adjusted to meet the locality pay of the duty location upon selection.
Pay scale & grade GS 12
Locations
5 vacancies in the following locations:
Chicago, IL
Newark, NJ
Buffalo, NY
El Paso, TX
Remote job No Telework eligible No Travel Required 25% or less - You may be expected to travel for this position. Relocation expenses reimbursed No Appointment type Permanent Work schedule Full-time Service Competitive
Promotion potential
12
Job family (Series)
* 2210 InformationTechnology Management
Supervisory status No Security clearance Not Required Drug test No Financial disclosure No Bargaining unit status No
Announcement number LSS-DE-(DHA)-12859063-ERO Control number 853746600
This job is open to
Help
The public
U.S. Citizens, Nationals or those who owe allegiance to the U.S.
Career transition (CTAP, ICTAP, RPL)
Federal employees whose job, agency or department was eliminated and are eligible for priority over other applicants.
Clarification from the agency
U.S. Citizens, Career Transition Assistance Plan DHS employees, Reemployment Priority List, Interagency Career Transition Assistance Plan Federal Employees. This announcement will be utilized to fill positions through the Direct Hire Authority.
Duties
Help
This position is located in the Office of Laboratories and Scientific Services (LSS) within the Operations Support Office (OS), United States Customs and Border Protection (CBP), United States Department of Homeland Security (DHS). You will serve as a subject matter expert in digital forensics in a laboratory, using various software and hardware solutions to conduct advanced laboratory analysis on digital evidence, including portable and electronic media devices.
This position starts at a salary of $89,508.00 (GS-12, Step 1) to $116,362.00 (GS-12, Step 10) with promotion potential to $116,362 (GS-12 Step 10). Typical duties include:
* Planning, preparing and conducting forensic examinations on digital evidence, such as portable and electronic media devices.
* Developing and implementing mobile device test plans for mobile forensic tool validation and verification; and serving as the mobile device test analyst.
* Providing on-site training on digital media exploitation to CBP personnel at various CBP locations.
* Testifying as a subject matter expert on analytical findings of seized digital evidence and matters of digital media expertise in Federal and state court of laws
Requirements
Help
Conditions of employment
* You must be a U.S. Citizen to apply for this position
* Males born after 12/31/1959 must be registered with Selective Service
* Primary U.S. residency for at least three of the last five years (additional details below)
* All pre-employment processes will be conducted in English
* You may be required to pass a background investigation
* CBP follows the DHS Drug-Free Workplace Plan for drug testing procedures
* As an employee of CBP, you will be joining a workforce that is dedicated to accomplishing our mission while maintaining the trust of our Nation by strictly adhering to all government ethics standards. Your conduct will be subject to the ethics rules applicable to all Executive Branch employees, and to CBP employees specifically, as well as the criminal conflict of interest statutes. Once you enter on duty, these rules include obtaining approval for outside employment or business activity, to ensure such employment or business activity is not prohibited and does not interfere or conflict with performance of your official duties. Please review further details via the following link.
* DHS uses E-Verify, an Internet-based system, to confirm the eligibility of all newly hired employees to work in the United States. Learn more about E-Verify including your rights and responsibilities.
* Bargaining Unit: This position is not covered under the bargaining unit.
Qualifications
BASIC REQUIREMENT: Applicants must have InformationTechnology -related experience demonstrating each of the four competencies listed below.
* Attention to Detail - Is thorough when performing work and conscientious about attending to detail.
* Customer Service - Works with clients and customers (that is, any individuals who use or receive the services or products that your work unit produces, including the general public, individuals who work in the agency, other agencies, or organizations outside the Government) to assess their needs, provide information or assistance, resolve their problems, or satisfy their expectations; knows about available products and services; is committed to providing quality products and services.
* Oral Communication - Expresses information (for example, ideas or facts) to individuals or groups effectively, taking into account the audience and nature of the information (for example, technical, sensitive, controversial); makes clear and convincing oral presentations; listens to others, attends to nonverbal cues, and responds appropriately.
* Problem Solving - Identifies problems; determines accuracy and relevance of information; uses sound judgment to generate and evaluate alternatives, and to make recommendations.
You qualify for this position if you meet the basic requirement listed above and possess one year of specialized experience as described below.
Experience: You qualify for the GS-12 grade level if you possess 1 year of specialized experience equivalent to at least the next lower grade level, performing duties such as:
* Conducting technical and peer review of digital forensic laboratory reports.
* Assessing the effectiveness, performance, and accuracy of digital forensic tools and recommending implementation and/or modification.
* Providing digital analysis training and technical direction to journeyman analysts and other personnel in the security area.
* Collaborating with internal and external organizations on digital forensics.
NOTE: Your resume must explicitly indicate how you meet this requirement, otherwise you will be found ineligible. Please see the "Required Documents" section below for additional resume requirements.
Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.
You must meet all qualification requirements, including education if applicable to this position, subject to verification at any stage of the application process by 01/20/2026.
The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.
Background Investigation: U.S. Customs and Border Protection (CBP) is a federal law enforcement agency that requires all applicants to undergo a thorough background investigation prior to employment in order to promote the agency's core values of vigilance, service to country, and integrity. During the screening and/or background investigation process, you will be asked questions regarding any felony criminal convictions or current felony charges, the use of illegal drugs (e.g., marijuana, cocaine, heroin, LSD, methamphetamines, ecstasy), and the use of non-prescribed controlled substances including any experimentation, possession, sale, receipt, manufacture, cultivation, production, transfer, shipping, trafficking, or distribution of controlled substances. For additional information on the preemployment process, review the following link: Applicant Resources | CBP Careers
Residency: There is a residency requirement for all applicants not currently employed by CBP. Individuals are required to have physically resided in the United States or its protectorates (as declared under international law) for at least three of the last five years. If you do not meet the residency requirement and you have been physically located in a foreign location for more than two of the last five years, you may request an exception to determine if you are eligible for a residency waiver by meeting one or more of the following conditions:
* Working for the U.S. Government as a federal civilian or as a member of the military
* A dependent who was authorized to accompany a federal civilian or member of the military who was working for the U.S. government
* Participation in a study abroad program sponsored by a U.S. affiliated college or university
* Working as a contractor, intern, consultant or volunteer supporting the U.S. government
Probationary Period: All employees new to the federal government must serve a one year probationary period during the first year of his/her initial permanent federal appointment to determine fitness for continued employment. Current and former federal employees may be required to serve or complete a probationary period.
Education
Please see the Qualifications and Required Documents sections for more information if education is applicable to this position.
Additional information
The Department of Homeland Security encourages persons with disabilities to apply, to include persons with intellectual, severe physical or psychiatric disabilities, as defined by 5 CFR § 213.3102(u), and/or Disabled Veterans with a compensable service-connected disability of 30 percent or more as defined by 5 CFR § 315.707. Veterans, Peace Corps/VISTA volunteers, and persons with disabilities possess a wealth of unique talents, experiences, and competencies that can be invaluable to the DHS mission. If you are a member of one of these groups, you may not have to compete with the public for federal jobs. To determine your eligibility for non-competitive appointment and to understand the required documentation, click on the links above or contact the Servicing Human Resources Office listed at the bottom of this announcement.
Expand Hide additional information
Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
How you will be evaluated
You will be evaluated for this job based on how well you meet the qualifications above.
This position is being filled under a Direct Hire Authority. We will review your resume and supporting documentation to ensure you meet the minimum qualification requirements. All applicants who meet minimum qualifications and any basic requirements applicable to this position, will be forwarded to the hiring manager for consideration and may be contacted for an interview. As a part of the interview process, additional selection criteria may be administered by the hiring manager.
The competencies or knowledge, skills, and abilities needed to perform this job are:
* Knowledge of digital forensic techniques used to analyze computer hardware, software, digital storage media, and various computer and mobile forensic software applications.
* Knowledge of digital evidence handling, chain of custody and examination theory forensic best practices, methods and software tools.
* Knowledge of applicable Federal and state laws, and legal precedence as it relates to the handling, examination, and reporting of digital evidence.
* Skill in resolving technical issues that arise during the course of a digital evidence examination that may be inherently very complex or unfamiliar.
* Ability to articulate orally and in writing complex technical issues to non-technical audiences.
Veterans: Veterans preference does not apply to selections made using the Direct Hire Authority. Veteran applicants will be considered along with all other applicants who apply.
Agency Career Transition Assistance Program (CTAP) or the Interagency Career Transition Assistance Program (ICTAP) Eligibles: If you have never worked for the federal government, you are not CTAP/ICTAP eligible. View information about CTAP/ICTAP eligibilityon OPM's Career Transition Resources website. To be considered under CTAP/ICTAP, you must have knowledge, skills, abilities and/or competencies as defined above which clearly exceed the minimum qualification and any applicable basic requirements for the vacancy. In addition, you must submit the supporting documents listed under the Required Documents section of this job announcement.
Benefits
Help
A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits.
Review our benefits
Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.
Required documents
Required Documents
Help
* Your resume: A resume describing your job-related qualifications is required and will be used for the purpose of reviewing your qualifications and determining what training, if any, would be required when placed. A resume in English is required. It must contain your full legal name, phone number, relevant work history including a detailed description of your duties, the dates you performed those duties (MM/DD/YY), your hours worked per week, job title, as well as series, grade, and salary (if applicable). For additional required items, see the link. It is recommended that you upload your resume as a PDF instead of a Word document to ensure document quality. Ensure that your uploaded resume is not a password protected document, to include Office 365 passwords. Limit your resume to no more than two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
* Your responses to the job questionnaire: ********************************************************
* Are you claiming special priority selection rights under the Agency Career Transition Assistance Program (CTAP), Interagency Career Transition Assistance Program (ICTAP), or the Reemployment Priority List (RPL)? You must submit a separation notice; your most recent SF-50 (noting your current position, grade level and duty location); a copy of your most recent performance rating; an agency certification that you cannot be placed after injury compensation has been terminated; an OPM notification that your disability annuity has been terminated; or a Military Department of National Guard Bureau notification that you are retired under 5 U.S.C. 8337(h) or 8456; or RPL registration documentation.
* Are you a current or former federal employee? If yes, it is recommended that you submit a copy of your SF-50(s) (Notification of Personnel Action) to support your experience. Examples of appropriate SF-50s include promotions, within-grade increases and accessions. Retired former federal employees are required to submit your retirement SF-50 and encouraged to submit your most recent annuity statement.
* Are you a current or former political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee? Submit a copy of your initial and termination SF-50s.
$89.5k-116.4k yearly 6d ago
Information Technology
Veterans Prime, Inc.
Information technology internship job in El Paso, TX
InformationTechnology Careers Provide:
Competitive Pay and Benefits
Job Security and Stability
Global Impact and Purpose
Constant Innovation and Technology
Diverse Career Paths
Are you interested in learning a skilled trade in the InformationTechnology industry that can develop into a life-long career? Are you an active-duty service member, military veteran, or dependent looking to enter the informationtechnology sector?
Our partner school provides individuals like YOU with the necessary education and training for entry into the evolving, innovative, and high demand informationtechnology industry.
Even if you have no obvious prior informationtechnology experience, military veterans excel in this program due to living and embracing challenges, rigorous training, teamwork, and the need for problem solving.
If you are a hands-on, motivated learner, seeking skilled trade careers, this vocational career school opportunity is a perfect start.
Our partner school is fully committed to assisting students achieve their goal of careers in the InformationTechnology field by providing graduates with access and introductions to hiring managers who are ready to hire!!!
We encourage you to ask about their career placement program and success rates.
What's in it for you?
Evolving, innovative, and high demand industry.
Long term opportunities.
Accelerated Path to New Career.
Time is precious. You gain the necessary skills to compete for opportunities in a short amount of time.
Industry Certifications Recognized by Employers.
A degree is not necessary to move into a career in InformationTechnology.
Courses are offered throughout the year to accommodate your schedule.
Classes are held in Tampa, Florida at an expanded 15 acre campus.
Typical training lasts 8 to 10 weeks, 6 days a week, 10 hours a day, with 50% hands-on and 50% classroom instruction
Students receive flight, lodging, and meals paid, plus they retain their Basic Allowance for Housing (BAH)
Class size averages 15-20 students, with two cohorts per month
Our partner school proudly accepts GI Bill funds.
Please apply by completing our screening questions and uploading your resume. You will receive a call or email from us shortly to discuss an introduction to this program.
$37k-66k yearly est. Auto-Apply 60d+ ago
Dynamic PC Support
Worldwide Techservices 4.4
Information technology internship job in El Paso, TX
Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers.
Job Description
The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately.
Responsibilities
Provide customer support for designated equipment
Answer client questions in a professional manner
Accept and deliver all service calls assigned within the established service level agreement for each client
Meet established customer service satisfaction criteria as outlined in established guidelines and policies
Complete all administrative tasks associated with each call as documented in established policies and guidelines
Complete real-time reporting of all calls as documented in established policies and guidelines
Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client
Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements
Report all activity in an accurate and timely manner
Understand all Safety policies and guidelines and work within the guidelines of policies daily
Additional requirements may exist if offer of employment is extended
Other duties may be assigned to meet business needs
Qualifications
Education and Experience:
Typically requires technical school certification or equivalent and 0-2 years of relevant experience
Previous customer service experience is a plus
Certifications and/or Qualifications:
Maintain all required OEM Certifications as directed by Management
Knowledge of relevant software and hardware
Valid Driver's License and reliable transportation with valid registration and adequate insurance
Skills:
Ability to communicate regarding technical issues with clients
Ability to drive to client locations
Ability to drive long distances, and occasional overnight assignments within other geographies
Ability to lift and or move various computer equipment up to 50 lbs
Must own a basic repair tool kit
Additional Information
All your information will be kept confidential according to EEO guidelines.
$34k-47k yearly est. 25d ago
IT Support Specialist/ Workstation Administra
Exeter Government Servi 4.1
Information technology internship job in Fort Bliss, TX
IT Support Specialist / Workstation Administrator
Required Clearance: SECRET
Required Certification(s): CompTIA A+, Network +, and SEC+ CE
Required Education: HS Diploma
Required Experience: 2-5+ years of related experience
Position Description:
Exeter is seeking an Intermediate-level InformationTechnology (IT) Support Specialist to act as the Workstation Administrator supporting the United States Army Fort Bliss Soldier for Life Transition Assistance Program (SFLTAP) functions at Fort Bliss, TX. The SFLTAP Mission Statement is to deliver a world-class transition program that ensures all eligible transitioning Soldiers have the education, training and counseling, necessary to be career -ready in the global workforce. SFLTAP helps Soldiers make informed career decisions through benefits counseling and employment assistance.
The Workstation Administrator provides support such as Planning, analysis, development, testing, quality assurance, configuration, installation, implementation, integration, maintenance, and/or management of networked systems used for the transmission of information in voice, data, and/or video formats. This is a hands-on position that requires the incumbent to work very closely with government personnel and users.
Primary Responsibilities:
Serve as primary interface between the organization and the local Network Enterprise Center (NEC).
Perform configuration management assignments to formally document and control the functional and physical characteristics of a system, network, or product during its life cycle.
Participate in the initiation, coordination, and documentation of plans for items such as software, hardware, documentation, and version releases.
Identify and track modifications required to enhance and maintain the installed hardware and software configuration of assigned systems.
Function as a technical specialist for computer systems security at SFLTAP.
Recommend and participates in the implementation of standard operating procedures, software, and controls for various computer systems to ensure appropriate levels of security.
Is responsible for protection measures such as file access controls, software and physical safeguards, and personnel and visitor control.
Participate in the development or acquisition of systems software tools and support services for the assignment and management of passwords, user IDs and other software security mechanisms.
Assist in the review and evaluation of existing software and procedures and provides methods of reporting and correcting ADP security violations or breakdowns.
Accomplish accreditation and certification packages in accordance with agency requirements and timeframes.
Ensure that planned and actual software and equipment installation is accomplished in accordance with applicable security policies and regulations. Trains user support personnel and functional users on security policies and procedures.
Respond to requests answering user questions, receiving, documenting, and maintaining a record of reported trouble in a problem-tracking database; follow-up as necessary.
Provide technical assistance, diagnose and resolve customer reported problems of computer hardware and software at the SFLTAP site.
Field incoming help requests from end users via both telephone and work orders.
Hardware/Software Support
Configure applications, system software, hardware, and local peripherals; diagnose and resolve various equipment problems.
Identify and refer unresolved hardware and software problems for resolution.
Install, configure, troubleshoot and maintain customer hardware and software.
Monitor NEC pushed software and updates.
Track IP numbers and data-jack numbers for all networked hardware.
Establish and resolve connectivity between local systems and NEC systems.
Required Skills:
Ability to gather, analyze, and present facts.
Ability to interpret and apply rules, regulations, and procedures.
Ability to apply knowledge of current automation technology and practices.
Knowledge of computer security.
Knowledge of the objectives, overall design, and operating characteristics of related hardware and software.
Knowledge of communications connectivity requirements.
Knowledge of computer network administration.
Knowledge of data and process modeling methodology.
Knowledge of information processing standards and procedures.
Knowledge of configuration management regulations, principles, and techniques.
Ability to meet and deal with customers using a high degree of tact and diplomacy.
Knowledge of LAN and networking technology (capabilities, equipment, operating systems, and topologies), data communications (protocols, architectures, equipment, etc.)
Knowledge of the capabilities and application of common micro- and minicomputer hardware, computer peripherals and software, as well as knowledge of Army Information Management and automated data processing guidance.
Knowledge of technical analysis procedures to perform hardware and operating system evaluations.
Skill in communications, verbal and written, to explain proposals, document network requirements in information planning documents, and to brief program managers.
Required Qualifications:
DoD SECRET Clearance
US Citizenship
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
#clearancejobs
$54k-90k yearly est. Auto-Apply 60d+ ago
Computer User Support Specialist
Link Solutions 4.2
Information technology internship job in White Sands, NM
Link Solutions, Inc. delivers reliable and effective InformationTechnology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands Missile Range, NM.
Must be a U.S. Citizen
IAT Level II certification required
Non-remote (relocation incentive available)
The Computer User Support Specialist will provide advanced Tier 2, concierge-level support to more than 300 users at the U.S. Army Combat Capabilities Development Command (DEVCOM) Analyst Center. Support will be delivered through email, Microsoft Teams, ServiceNow incident tickets, and in-person assistance for walk-in issues. This role involves troubleshooting and resolving issues across hardware, software, mobile devices, networking (including VPN and Citrix), system administration, licensing management, and printer support.
Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
Diagnose and repair hardware and software issues for computers, network printers, scanners, and mobile devices in both unclassified and classified environments.
Provide troubleshooting and support using automated tools and diagnostics for hardware and software platforms, including Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS/HIPS, SharePoint, and Microsoft Active Directory.
Install and configure new computers and relocate existing systems, ensuring full functionality and error-free operation while preserving and transferring user data.
Respond to all issues received via email, walk-in, or assigned by the RNEC during duty hours through email, phone, or deskside support, ensuring compliance with Service Level Agreements (SLAs).
Monitor compliance with information management policies during account verification and management within the Army Training Certification Tracking System.
Maintain and update approved Microsoft Windows OS images; provide feedback, software updates, and configuration changes to RCC and NEC imaging teams.
Research, document, and resolve technical issues independently and collaboratively.
Develop, test, and implement new software and patches prior to release to the general user base.
Deliver high-quality support for mission-critical systems and VIP end users.
Collaborate with enterprise directorates and installations to ensure comprehensive end-user support.
Serve as a focal point for organizational computer-related activities, providing guidance on technical aspects of systems and applications.
Perform advanced technical functions, including system analysis, account creation and tracking, group policy management, scripting, and account administration.
Apply specialized subject matter expertise in one or more areas of service desk operations.
Facilitate and manage video teleconference events using CISCO and Microsoft Teams-based systems; provide timely updates to the team, management, and users regarding event status.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Shift/Hours Information:
Service Desk coverage consists of opening or closing shifts scheduled between the hours of 7:00 am to 5:00 pm, Monday through Friday (except for Federal Holidays, inclement weather, and site closures).
Qualifications
Must be a U.S. Citizen
Must have or be able to obtain and maintain a DoD Secret Security Clearance.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, GICSP, GSEC, SSCP, etc.).
Bachelor's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts or two (2+) years of relevant experience working in an IT or Service Desk environment.
Computing Environment certification in either Windows Server, ACAS, HBSS, or similar technology within 6 months of hire.
Preferred:
Bachelor's Degree
Four (4+) years of relevant experience working in an IT or Service Desk environment.
Active Secret Clearance.
Computing Environment certification in either Windows Server, ACAS, or HBSS.
Experience with Dameware, Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix) is preferred.
Experience using SolarWinds Web Helpdesk and Remedy.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Strong self-starter requiring minimal supervision.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Security Clearance:
US Citizenship is required (
permanent residents/green card holders do not meet the citizenship requirement)
.
Background Investigation Requirement: National Agency Check with Local Agency and Credit Checks (ANACI).
Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
DOD Security Clearance is required (Secret-Level minimum).
A DOD Interim Security Clearance (Secret-Level minimum) is accepted until a full DOD Security Clearance has been granted.
Physical Requirements:
Work may involve sitting or standing for extended periods. The position may require typing and reading from a computer screen. Must have enough mobility, including but not limited to bending, reaching, and kneeling, to complete daily duties in a timely and efficient manner. This may include lifting weight up to thirty (30) pounds, as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$30k-44k yearly est. 4d ago
Help Desk Technician
SOSi
Information technology internship job in El Paso, TX
Founded in 1989, SOSi is among the largest private, founder-owned technology and services integrators in the defense and government services industry. We deliver tailored solutions, tested leadership, and trusted results to enable national security missions worldwide.
Job Description
Overview
SOS International LLC is seeking a Help Desk Technician to join our team in El Paso, TX. We are seeking a diligent, organized, and customer-focused Help Desk Technician to join our IT team. The Help Desk Technician will be the first point of contact for users experiencing technical issues. The ideal candidate will possess excellent problem-solving skills, strong technical knowledge, and a passion for helping others.
Essential Job Duties
Assist users with issues related to hardware, software, and network connectivity.
Diagnose and resolve technical issues promptly and efficiently.
Set up new computers, install necessary software, and ensure systems are up-to-date.
Record and update user requests, issues, and resolutions in the help desk ticketing system.
Provide guidance and training to users on best practices, security protocols, and efficient use of technology.
Work closely with other IT team members to address complex technical issues and implement new technologies.
Regularly check and maintain IT systems to ensure optimal performance and security.
Qualifications
Minimum Requirements
High school diploma or equivalent required.
Proficient in Windows and Mac operating systems, Microsoft Office Suite, and common software applications. Knowledge of networking principles and troubleshooting.
Excellent verbal and written communication skills to interact effectively with users and team members.
Strong analytical and problem-solving skills to identify and resolve technical issues.
Ability to provide exceptional customer service and maintain a positive attitude under pressure.
Preferred Qualifications
Associate's degree in InformationTechnology, Computer Science, or a related field preferred.
CompTIA A+, Network+, or other relevant certifications are a plus.
Additional Information
Work Environment
The Help Desk Technician will work in an office environment with standard working hours. Occasional evening or weekend work may be required to address urgent technical issues or to perform system maintenance.
Working at SOSi
All interested individuals will receive consideration and will not be discriminated against for any reason.
$38k-63k yearly est. 1d ago
Seasonal IT Technician
Education at Work 3.8
Information technology internship job in El Paso, TX
Job SummaryThe IT Support Technician delivers frontline support to EAW staff and student workers across on-site and remote locations. This role owns rapid triage and resolution of hardware, software, account, and connectivity issues; executes repeatable onboarding/offboarding; and maintains accurate documentation.
This is a seasonal position with an expected end date of April 30, 2026, or sooner depending on the needs of the organization.Roles & Responsibilities
Incident & Request Handling:
Triage, troubleshoot, and resolve tickets via Samanage within SLA (priority-based).
Support via Teams, phone, email, and in person; document root cause and steps taken.
Aim for first-contact resolution where possible; clearly communicate ETAs/next steps.
Devices & Endpoint Management:
Image, enroll, and deploy Windows laptops via Intune/Autopilot; apply baselines and required apps.
Replace/repair peripherals (docks, monitors, headsets, keyboards, YubiKeys).
Perform health checks (disk, patch, antivirus status) and remediate.
Accounts & Access:
Create, modify, disable accounts in Entra ID / on-prem AD per RBAC and least-privilege.
Manage group membership, mailbox/shared mailbox access, distribution lists, and licenses.
Collaboration & SaaS Support:
Support Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), Zoom, Slack, and other approved SaaS.
Troubleshoot MFA/SSO issues, profile problems, meeting/device performance.
Diagnose Wi-Fi/LAN/VPN problems; validate with basic tests.
Knowledge & Documentation:
Create/update KB articles for repeat issues; keep “How-To”s and SOPs current.
Education/Experience
High school diploma or GED required; associate's degree or equivalent technical coursework in IT/IS preferred.
1-2 years of hands-on IT support/help desk experience.
Proficiency with Windows 11, Microsoft 365 (Outlook, Teams, OneDrive/SharePoint), and remote support tools.
Working knowledge of Entra ID/Azure AD and on-prem AD for user/account management, group membership, and basic RBAC.
Experience with Intune/Autopilot for imaging/enrollment and baseline policy/application deployment.
Familiarity with Zoom and Slack; ability to troubleshoot MFA/SSO sign-in issues.
Comfort with network fundamentals (TCP/IP, DNS, DHCP, Wi-Fi, VPN).
Security-minded practices: BitLocker, Microsoft Defender (AV/EDR), phishing triage and escalation.
$17 - $18 an hour
Non-Exempt
AFFIRMATIVE ACTION PLAN / EQUAL EMPLOYER OPPORTUNITY (AAP/EEO) STATEMENT: Education at Work (E@W) provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, E@W complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. EAW expressly prohibits workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of E@W's employees to perform their job duties may result in discipline up to and including termination of employment.
$17-18 hourly Auto-Apply 60d+ ago
Information Technology Help Desk Support Technician [IT Desktop Support Technician (Help Desk Technician)]
Prosidian Consulting
Information technology internship job in Fort Bliss, TX
ProSidian is a Management and Operations Consulting Services Firm focusing on providing value to clients through tailored solutions based on industry-leading practices. ProSidian provides Enterprise Service Solutions for Risk Management | Compliance | Business Process | IT Effectiveness | Engineering | Environmental | Sustainability | and Human Capital. We help forward-thinking clients solve problems and improve operations. Launched by Management Consultants, our multidisciplinary teams bring together the talents of Global Professionals to complete engagements for public/private companies, defense and civilian government agencies, and non-profit organizations. Our solution-centric services are deployed across the enterprise and target drivers of economic profit (growth, margin, and efficiency). They are also aligned at the intersections of assets, processes, policies, and people delivering value.
ProSidian clients represent a broad spectrum of Industry Sector Groups, including but not limited to -- Sector Groups including but not limited to Consumer Products, Services, And Retail | Defense And Military | Education And Academia | Emergency Services | Energy, Infrastructure, And Environment | Financial Services | Food And Agriculture | Foreign Aid / Technical Assistance | Government And Public Services | Healthcare And Life Sciences | Industrial And Commercial | Manufacturing And Operations | National Security & Intelligence | Non-Profit | Professional Services | Real Estate And Hospitality | Technology, Media, And Telecommunications | Transport And Logistics | etc. Learn More About ProSidian: *****************
Job Description
ProSidian seeks an InformationTechnology Help Desk Support [IT Desktop Support (Help Desk) Technician] in Ft. Bliss, TX to support Help Desk requirements. The candidate will perform IT Help Desk Services (level 1 & 2 category support) on both the computer network as well as telephone system supporting a user base of around 300 people.
Based on past history there is a record of 50 tickets processed monthly. The technician will be maintaining and potentially troubleshooting all devices on the networks such as desktop computers, laptops, printers, fax machines, and all ancillary items related to these systems as well as telephones and telephone service. This individual will troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person.
It is imperative that The IT Desktop Support Technician have the requisite skills and knowledge to provide a stable and usable environment in a timely manner. The IT Desktop Support Technician shall troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in-person until the work order is complete.
The IT Desktop Support Technician shall also support the existing and newly acquired hardware and software. This includes, but is not limited to, maintaining Windows 10 operating systems, Microsoft Office 2013 Suite, Adobe Acrobat Pro, as well as Microsoft Outlook setup.
Objective. The objective is to provide IT Help Desk Services to support Stakeholder User Group And Mission Support Representative Personnel. This includes desktop computers, laptops, printers, and all ancillary items related to these systems as well as telephones and telephone service. The IT Desktop Support Technician will troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person, permitting the mission to move forward without undue delays.
Perform all required IT Help Desk functions, tasks, and responsibilities and maintain responsibility for expertise and experience to meet the conditions to perform IT Help Desk services on the Fort Bliss Campus Area Network (CAN) located on East or West Fort Bliss, Texas, within the operational footprint. The operational footprint consists of 250+ personnel (military, civilians, and Contractors). It is imperative that The IT Desktop Support Technician have the requisite skills and knowledge to provide a stable and usable environment in a timely manner. The contract for this project is 3 years in duration will annual evaluations.
Perform IT Help Desk Services (Level 1 & 2 Category Support) on both the computer network as well as telephone system supporting a user base of around 300 people.
Based on past history there is a record of 40 tickets processed monthly.
Maintain and potentially troubleshoot all devices on the networks such as desktop computers, laptops, printers, fax machines, and all ancillary items related to these systems as well as telephones and telephone service.
Troubleshoot problems with desktop computers, network connectivity, phones, and other peripherals via phone, email, or in person.
Support the existing and newly acquired hardware and software. This includes, but is not limited to, maintaining Windows 7 or Windows 10 operating systems, Microsoft Office 2013 Suite, Adobe Professional X, and Adobe Professional Suite, as well as Microsoft Outlook setup.
Maintain a 90% operational capability on a variety of technical systems owned and operated by the government customer. This includes maintenance, updating, backup, and restoring as required.
All tasks to be conducted are in accordance with the government IT standard operating procedure and protocols.
Personal Computer (PC) and Software Troubleshooting:
serve as an initial point of contact for users of Information Systems (IS) and provide advice and assistance to customers encountering software problems. The IT Desktop Support Technician shall troubleshoot PCs and software problems within eight business hours of the reported problem by the Stakeholder User Groups and Mission Support Representatives. Provide a monthly summary of actions performed under this task in the monthly progress report.
Printer/Copier/Fax Support:
Configure, test, and add to the FBCAN network printers, copiers, and fax machines. The IT Desktop Support Technician shall perform minor troubleshooting within four business hours of a reported problem to determine if warranty or maintenance services are needed. When it is determined that warranty/maintenance services are required, the contractor shall notify the Information Management Officer (IMO) or the designated IMO representative, who will contact the vendor for service. The contractor shall maintain logs of usage on printers/copiers/faxes when needed for maintenance agreements. Provide a monthly summary of actions performed under this task in the monthly progress report.
Help Desk Support:
Respond to and support all requests for services through the Help Desk. Requests for service will be made via email, telephone, or walk-ins. The ProSidian IT Desktop Support Technician shall run the Help Desk on a daily basis. IT Desktop Support Technician shall include:
Taking requests from Stakeholder User Group and Mission Support Representative personnel; coordinating prioritization of work with the Stakeholder User Group and Mission Support Representative IMO, and taking
Appropriate action to resolve software/hardware/connectivity issues to restore the user to full service.
The IT Desktop Support Technician Shall also perform Telephone Control Officer (TCO) duties. TCO duties services include: fulfilling line service requests (LSRs), NIPRnet, and SIPRnet service requests. The IT Desktop Support Technician shall provide a summary of actions performed under this task in the monthly progress report.
Communications Support:
The IT Desktop Support Technician shall answer calls and respond to electronic mail from Stakeholder User Groups and Mission Support Representatives to resolve problems with telephones and telephone service within four business hours of the reported problem. The IT Desktop Support Technician shall resolve the problem independently or initiate routing of the reported problem to the appropriate source for resolution. Provide a monthly summary of actions performed under this task in the monthly progress report.
Live Field Experiment Support:
The IT Desktop Support Technician shall coordinate with other organizations, Army and non-Army, on an as-needed basis prior to and during Live Field Experiment exercises, to achieve Live Field Experiment exercise support objectives. Coordination tasks include:
On-site configuration and software support of Stakeholder User Group And Mission Support Representative computers used at the Exercise Control Center (ECC).
On-site trouble-response for Stakeholder User Group And Mission Support Representative reported problems with telephones and telephone service while operating at the ECC for Live Field Experiment support. The IT Desktop Support Technician shall report and coordinate resolution with the local NEC or technical support personnel within two business hours of receipt of the problem report.
On-site trouble-response for Stakeholder User Group And Mission Support Representative reported problems with wireless devices while operating at exercise locations for Live Field Experiment support. The IT Desktop Support Technician shall respond within two business hours of the problem reported, resolve if possible, or initiate routing of the reported problem to the appropriate source for resolution.
The IT Desktop Support Technician will provide support in setting up user computers/workstations prior to Live Field Experiment start dates. Includes imaging computers for Live Field Experiment. Connecting computers to LAN.
Troubleshooting LAN cable connections, replace/make LAN cables as required for Live Field Experiment.
The IT Desktop Support Technician will provide support in disconnecting/packing all Live Field Experiment automation equipment at the completion of the Live Field Experiment.
Provide a monthly summary of actions performed under this task in the monthly progress report.
Qualifications
Employment Requirements: Your employment with the Company is contingent on you maintain the following certifications and qualifications.
Possess active Computing Technology Industry Association (COMPTIA) A+, and Security+ Certifications.
Microsoft Technology Specialist Certification (MS Windows 7 and 10)
Acquire, possess, and maintain appropriate Computing Environment Certification (WIN10) or current computing certificate as directed by the Department of Defense (DoD)
Acquire, possess, and maintain appropriate certification as a Microsoft Certified Technology Specialist in Windows 10.
Acquire, possess, and maintain current knowledge of Microsoft operating systems, Office products, and Adobe products.
DoD Secret Clearance eligibility
The ProSidian IT Desktop Support Technician shall possess or at minimum be able to obtain and maintain SECRET access eligibility through the completion of a NACLC or equivalent security clearance investigation adjudicated by DoD
The IT Desktop Support Technician shall provide Microsoft Certified Technology Specialist in Microsoft Windows 7 or Windows 10.
The ProSidian IT Desktop Support Technician shall either be a United States Citizen or authorized to work in the United States
The IT Desktop Support Technician shall comply with all applicable laws and regulations, including but not limited to Federal Law, New Mexico and Texas State Law(s), Occupational Safety and Health Administration (OSHA) regulations, Army and installation regulations.
Required Training. As new InformationTechnology courses or updates required to fulfill the scope of the work become available, IT Desktop Support Technician shall train and certify its employees. As any mandated DoD training or updates are released by the Army, the Government will train and certify contractor employees. IT Desktop Support Technician will be apprised by the Government of training times and location for which Contractor shall schedule its employees to attend. All training will be conducted during normal operational hours.
IT Desktop Support Technician Travel: The primary place of performance will be Fort Bliss, Texas; however The IT Desktop Support Technician shall travel to both other continental United States (CONUS) and outside continental US (OCONUS) locations.
Travel to Germany, travel to the Republic of Korea (ROK), travel to Japan, travel to Poland, and travel throughout the Continental United States
The support outside Fort Bliss, Texas area will be designated as TDY. The IT Desktop Support Technician shall obtain all necessary travel documents to execute travel as required, including but not limited to U.S. Government-issued passports to support OCONUS travel requirements.
All employees must comply with all guidance, instructions, and general orders applicable to U.S. Armed Forces and DoD civilians and issued by the Theater Commander or his/her representative. This shall include any and all guidance and instructions issued based on the need to ensure mission accomplishment, force protection, and safety.
The IT Desktop Support Technician shall be required to travel to CONUS/OCONUS locations to perform under field conditions and must be responsible to fulfill all current regulatory and policy requirements to ensure mission accomplishment, force protection, and safety when required for travel to Germany, travel to Republic of Korea (ROK), travel to Japan, travel to Poland, and travel throughout the continental United State.
Additional Information
As a condition of employment, all employees are required to fulfill all requirements of the roles for which they are employed: establish, manage, pursue, and achieve annual goals and objectives with Documented Goals for each of the firm's Eight ProSidian Global Competencies [1 - Personal Effectiveness | 2 - Continuous Learning | 3 - Leadership | 4 - Client Service | 5 - Business Management | 6 - Business Development | 7 - Technical Expertise | 8 - Innovation & Knowledge Sharing (Thought Leadership)]; and to support all business development and other efforts on behalf of ProSidian Consulting.
CORE COMPETENCIES
Teamwork - the ability to foster teamwork collaboratively as a participant and effectively as a team leader
Leadership - the ability to guide and lead colleagues on projects and initiatives
Business Acumen - understanding and insight into how organizations perform, including business processes, data, systems, and people
Communication - ability to effectively communicate to stakeholders of all levels orally and in writing
Motivation - persistent in pursuit of quality and optimal client and company solutions
Agility - ability to quickly understand and transition between different projects, concepts, initiatives, or workstreams
Judgment - exercises prudence and insight in the decision-making process while being mindful of other stakeholders and long-term ramifications
Organization - the ability to manage projects and actions and prioritize tasks
OTHER REQUIREMENTS
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
Business Tools - understanding and proficiency with business tools and technology, including Microsoft Office. The ideal candidate is advanced with Excel, Access, Outlook, PowerPoint, and Word, proficient with Adobe Acrobat, data analytic tools, and Visio, and the ability to quickly learn other tools, as necessary.
Commitment - to work with intelligent, interesting people with diverse backgrounds to solve the most significant challenges across private, public, and social sectors
Curiosity - the ideal candidate exhibits an inquisitive nature and the ability to question the status quo among a community of people they enjoy and teams that work well together
Humility - exhibits grace in success and failure while doing meaningful work where skills have an impact and make a difference
Willingness - to constantly learn, share, and grow and to view the world as their classroom
BENEFITS AND HIGHLIGHTS
ProSidian Employee Benefits and Highlights: Your good health and well-being are essential to ProSidian Consulting. At ProSidian, we invest in our employees to help them stay healthy and achieve work-life balance. We are also pleased to offer the Employee Benefits Program, designed to promote your health and personal welfare. Our growing list of benefits currently includes the following for Full-Time Employees:
Competitive Compensation: The pay range begins in the competitive ranges with Group Health Benefits, Pre-tax Employee Benefits, and Performance Incentives. The Company contributes a fixed dollar amount each month towards the Plan you elect for medical and dental benefits. Contributions are deducted on a pre-tax basis.
Group Medical Health Insurance Benefits: ProSidian partners with BC/BS to offer a range of medical plans, including high-deductible health plans or PPOs. ||| Group Dental Health Insurance Benefits: ProSidian dental carriers - Delta, Aetna, Guardian, and MetLife.
Group Vision Health Insurance Benefits: ProSidian offers high/low vision plans through 2 carriers: Aetna and VSP.
401(k) Retirement Savings Plan: 401(k) Retirement Savings Plans help you save for your retirement for eligible employees. A range of investment options is available with a personal financial planner to assist you. The Plan is a pre-tax Safe Harbor 401(k) Retirement Savings Plan with a company match.
Vacation and Paid Time-Off (PTO) Benefits: Eligible employees use PTO for vacation, a doctor's appointment, or any number of events in their life. These benefits include Vacation/Sick days - 2 weeks/3 days | Holidays - 10 ProSidian and Government Days are given.
Pre-Tax Payment Programs: Pre-Tax Payment Programs are premium-only plans (POPs) that offer eligible employees a complete Flexible Spending Account (FSA) Plan and a tax benefit.
Purchasing Discounts & Savings Plans: We want you to succeed financially. Therefore, we offer a Purchasing Discounts & Savings Plan through The Corporate Perks Benefit Program. This provides special discounts for eligible employees on products and services you buy daily.
Security Clearance: Due to the nature of our consulting engagements, Security Clearance is required for Engagement Teams handling sensitive Engagements in the Federal Marketplace. A Security Clearance is a valued asset in your professional portfolio and adds to your credentials.
ProSidian Employee & Contractor Referral Bonus Program: ProSidian Consulting will pay up to $5k for all referrals employed for 90 days for candidates submitted through our Referral Program.
Performance Incentives: Due to the nature of our consulting engagements, performance incentives are associated with each new client that each employee works to pursue and support.
Flexible Spending Account: FSAs help you pay for eligible out-of-pocket health care and dependent daycare expenses on a pre-tax basis. You determine your projected costs for the Plan Year and then elect to set aside a portion of each paycheck into your FSA.
Supplemental Life/Accidental Death and Dismemberment Insurance: If you want extra protection for yourself and your eligible dependents, you can elect supplemental life insurance. D&D covers death or dismemberment from an accident only.
Short- and Long-Term Disability Insurance: Disability insurance plans are designed to provide income protection while you recover from a disability.
ADDITIONAL INFORMATION - See Below Instructions On The Best Way To Apply
ProSidian Consulting is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, Vietnam era, or another eligible veteran status, or any other protected factor. All your information will be kept confidential according to EEO guidelines.
ProSidian Consulting has pledged to the Hiring Our Heroes Program of the US Chamber of Commerce Foundation and the "I Hire Military" Initiative of The North Carolina Military Business Center (NCMBC) for the State of North Carolina. All applicants are encouraged to apply regardless of Veteran Status.
Furthermore, we believe in "HONOR ABOVE ALL"-success while doing things the right way. Pride comes from the challenge; the reward is excellence in the work.
For Easy Application, Use Our Career Site Located On Http://*****************/ Or Send Your Resume, Bios, And Salary Expectations / Rates To *********************** & *************************
ONLY CANDIDATES WITH THE REQUIRED CRITERIA ARE CONSIDERED.
Be sure to place the job reference code in the subject line of your e-mail. Be sure to include your name, address, telephone number, total compensation package, employment history, and educational credentials.
Risk Management | Compliance | Business Processes | IT Effectiveness | Engineering | Environmental | Sustainability | Human Capital
$5k monthly Easy Apply 60d+ ago
IT Support Specialist I - 100% In Office
El Paso Central Appraisal District
Information technology internship job in El Paso, TX
is performed entirely in office. This is NOT a remote position.
The IT Support Specialist I plays a crucial role in maintaining and supporting the organization's IT infrastructure, including software, hardware, networking equipment, and multimedia services. This position reports to the IT Manager and is responsible for installing, maintaining, and troubleshooting computer systems, diagnosing technical issues, and providing both remote and in-person support. Additionally, the role oversees IT contracts, leases, requisitions, and subscription renewals, while managing printer services and vendor communications. As part of user account administration, the IT Support Specialist handles account creation, permissions management, onboarding, email setup, system configurations, and offboarding. The position also maintains software and hardware inventories in collaboration with the IT Manager. This position works 100% in-office and requires regular and predictable attendance.
Essential Functions
· Perform work under direct supervision;
· Serve as the primary contact for IT support requests via the help desk ticketing system;
· Track progress, update statuses, and document solutions within the ticketing system;
· Configure and install hardware and software to meet business needs;
· Perform troubleshooting and diagnostic analysis on computer systems;
· Assist in deploying software updates and hardware upgrades in coordination with the IT team;
· Maintain office hardware (printers, scanners, monitors, computers) and coordinate leasing/vendor services;
· Provide basic audiovisual equipment support and recommendations for office technology;
· Collaborate with third-party vendors for warranty repairs and service;
· Manage inventory of software and hardware assets;
· Diagnose and resolve basic networking issues;
· Deploy, terminate, and troubleshoot CAT6 structured cabling following industry standards;
· Administer Active Directory (local and cloud) for user access and account management;
· Handle user onboarding/offboarding, including setup of hardware and software (phones, computers, etc.);
· Educate users on technology resources and best practices;
· Oversee requisitions and maintain documentation related to IT contracts, leases, and maintenance renewals;
· Prepare reports, charts, budget data, and technical presentations using office productivity tools;
· Review and update IT department policies and procedures as needed;
· Stay current with evolving technologies and industry standards;
· Ensure timely completion of IT projects and initiatives;
· Work reviewed periodically for quality and compliance with organizational policies;
· Handles basic issues and problems and refers more complex issues to higher-level staff;
· Performs other duties as assigned commensurate with the position or as assigned by the Executive Director/Chief Appraiser.
Knowledge, Skills and Abilities
· Proficiency in Microsoft Office 365 (O365) and Outlook.
· Understanding of cybersecurity principles.
· Knowledge of networking fundamentals (TCP/IP, VLANs, VPN).
· Foundational knowledge of Active Directory user management.
· Foundational knowledge of virtual environments (VM monitoring and resource management).
· Ability to explain technical solutions clearly to non-technical users.
· Ability to multitask and collaborate within a team.
· Ability to establish and maintain professional and respectful relationships with employees, vendors, and the public.
· Strong organizational and time management skills.
· Demonstrated ability to adapt to a fast-paced work environment.
· Positive attitude and commitment to problem-solving.
Work Environment / Physical Demands
· Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing, or walking.
· Position requires working extensively at a computer station with extended periods of sitting or standing.
Education, Training and Experience
· Associates degree or Trade School equivalent in Computer Science or equivalent combination of degrees, certifications in related field, and/or applicable training and experience in related field at the discretion of the Executive Director/Chief Appraiser.
· 1 year of practical experience in IT help desk support and troubleshooting preferred.
· Hands-on experience with office hardware (printers, monitors, scanners, computers).
Licenses, Registrations and/or Certificates
· CompTIA A+, ITF+ certifications are required or applicable experience in a related field and/or at the discretion of the Executive Director/Chief Appraiser.
· Network+ preferred
· Security+ preferred
· Microsoft 365 Certified (one or more) preferred; Endpoint Administrator Associate (MD-102) preferred; Microsoft 365 Fundamentals (MS-900) preferred; Azure Fundamentals (AZ-900) preferred.
· Cisco CCNA preferred.
· Possession of a valid Texas driver's license preferred.
Disclaimer(s)
EEO Statement
EPCAD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. SPONSORSHIPS ARE NOT AVAILABLE.
THIS POSITION REQUIRES ON-SITE WORK. REMOTE WORK IS NOT AVAILABLE.
1/07/2026
FLSA Status: Exempt
Pay Rate: $21/hour
Relocation assistance is not available.
THE JOB POSTING WILL CLOSE ON WEDNESDAY, JANUARY 21 AT 5:00 P.M. OR UNTIL THE POSITION IS FILLED. Please be sure to complete the required online application in its entirety and include all requested information.
$21 hourly 5d ago
Aviation Electronics, Electrical & Computer Systems Technician (Aviation Electrician's Mate / Aviation Electronics Technician) - Full Time
U.S. Navy 4.0
Information technology internship job in Las Cruces, NM
About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems.
Responsibilities
Depending on your rating (AE or AT), you may:
Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics.
Maintain electrical power generation and distribution systems.
Test and calibrate aircraft instruments and automatic flight controls.
Perform micro-miniature module repair on circuit cards.
Install modifications to aircraft electronics systems.
Operate diagnostic equipment and read electrical diagrams.
Work Environment
AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings.
Training & Advancement
Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT
ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal color perception
Interest in aviation and working with aircraft
Strong aptitude in electronics, computers, and precision technical work
Manual dexterity, good memory, and physical fitness
Pay & Benefits
Competitive salary
Enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$63k-88k yearly est. 12d ago
Computer Field Technician
Bc Tech Pro 4.2
Information technology internship job in El Paso, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a
Computer Field Technician Position
doing hardware repairs and installations on laptop and desktop units. To be successful in this position,
you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 1d ago
Computer User Support Specialist
Link Solutions, Inc. 4.2
Information technology internship job in White Sands, NM
Link Solutions, Inc. delivers reliable and effective InformationTechnology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy, "Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Computer User Support Specialist (Senior-Level) to join our team in White Sands Missile Range, NM.
* Must be a U.S. Citizen
* IAT Level II certification required
* Non-remote (relocation incentive available)
The Computer User Support Specialist will provide advanced Tier 2, concierge-level support to more than 300 users at the U.S. Army Combat Capabilities Development Command (DEVCOM) Analyst Center. Support will be delivered through email, Microsoft Teams, ServiceNow incident tickets, and in-person assistance for walk-in issues. This role involves troubleshooting and resolving issues across hardware, software, mobile devices, networking (including VPN and Citrix), system administration, licensing management, and printer support.
Become an integral part of a professionally diverse team while working at an industry-leading organization. This is a great opportunity that will allow you to work on innovative projects that offer advancement and growth while helping protect our national security.
Job Responsibilities:
* Diagnose and repair hardware and software issues for computers, network printers, scanners, and mobile devices in both unclassified and classified environments.
* Provide troubleshooting and support using automated tools and diagnostics for hardware and software platforms, including Windows 10, iOS, Microsoft Office 365, OneDrive, Trellix HBSS/HIPS, SharePoint, and Microsoft Active Directory.
* Install and configure new computers and relocate existing systems, ensuring full functionality and error-free operation while preserving and transferring user data.
* Respond to all issues received via email, walk-in, or assigned by the RNEC during duty hours through email, phone, or deskside support, ensuring compliance with Service Level Agreements (SLAs).
* Monitor compliance with information management policies during account verification and management within the Army Training Certification Tracking System.
* Maintain and update approved Microsoft Windows OS images; provide feedback, software updates, and configuration changes to RCC and NEC imaging teams.
* Research, document, and resolve technical issues independently and collaboratively.
* Develop, test, and implement new software and patches prior to release to the general user base.
* Deliver high-quality support for mission-critical systems and VIP end users.
* Collaborate with enterprise directorates and installations to ensure comprehensive end-user support.
* Serve as a focal point for organizational computer-related activities, providing guidance on technical aspects of systems and applications.
* Perform advanced technical functions, including system analysis, account creation and tracking, group policy management, scripting, and account administration.
* Apply specialized subject matter expertise in one or more areas of service desk operations.
* Facilitate and manage video teleconference events using CISCO and Microsoft Teams-based systems; provide timely updates to the team, management, and users regarding event status.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Shift/Hours Information:
Service Desk coverage consists of opening or closing shifts scheduled between the hours of 7:00 am to 5:00 pm, Monday through Friday (except for Federal Holidays, inclement weather, and site closures).
Qualifications
* Must be a U.S. Citizen
* Must have or be able to obtain and maintain a DoD Secret Security Clearance.
* IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, GICSP, GSEC, SSCP, etc.).
* Bachelor's Degree in Computer Science, Information Systems, or a related field with a comprehensive understanding of computer science concepts or two (2+) years of relevant experience working in an IT or Service Desk environment.
* Computing Environment certification in either Windows Server, ACAS, HBSS, or similar technology within 6 months of hire.
Preferred:
* Bachelor's Degree
* Four (4+) years of relevant experience working in an IT or Service Desk environment.
* Active Secret Clearance.
* Computing Environment certification in either Windows Server, ACAS, or HBSS.
* Experience with Dameware, Active Directory, Windows 10, Microsoft Office 365, iPhone, and remote desktop (Citrix) is preferred.
* Experience using SolarWinds Web Helpdesk and Remedy.
* Experience working in a Department of Defense (DoD) environment.
* A problem solver and troubleshooter who thrives in resolving complex problems.
* Strong self-starter requiring minimal supervision.
* Excellent communication skills (written and oral) and interpersonal skills.
* Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Security Clearance:
* US Citizenship is required (permanent residents/green card holders do not meet the citizenship requirement).
* Background Investigation Requirement: National Agency Check with Local Agency and Credit Checks (ANACI).
* Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information.
* DOD Security Clearance is required (Secret-Level minimum).
* A DOD Interim Security Clearance (Secret-Level minimum) is accepted until a full DOD Security Clearance has been granted.
Physical Requirements:
Work may involve sitting or standing for extended periods. The position may require typing and reading from a computer screen. Must have enough mobility, including but not limited to bending, reaching, and kneeling, to complete daily duties in a timely and efficient manner. This may include lifting weight up to thirty (30) pounds, as necessary.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$30k-44k yearly est. 4d ago
IT Support Specialist I - 100% In Office
El Paso Central Appraisal District
Information technology internship job in El Paso, TX
Job DescriptionSalary: $21/Hour
is performed entirely in office. This is NOT a remote position.
TheIT Support Specialist Iplays a crucial role in maintaining and supporting the organization's IT infrastructure, including software, hardware, networking equipment, and multimedia services. This position reports to the IT Manager and is responsible for installing, maintaining, and troubleshooting computer systems, diagnosing technical issues, and providing both remote and in-person support. Additionally, the role oversees IT contracts, leases, requisitions, and subscription renewals, while managing printer services and vendor communications. As part of user account administration, the IT Support Specialist handles account creation, permissions management, onboarding, email setup, system configurations, and offboarding. The position also maintains software and hardware inventories in collaboration with the IT Manager. This position works 100% in-office and requires regular and predictable attendance.
Essential Functions
Perform work under direct supervision;
Serve as the primary contact for IT support requests via the help desk ticketing system;
Track progress, update statuses, and document solutions within the ticketing system;
Configure and install hardware and software to meet business needs;
Perform troubleshooting and diagnostic analysis on computer systems;
Assist in deploying software updates and hardware upgrades in coordination with the IT team;
Maintain office hardware (printers, scanners, monitors, computers) and coordinate leasing/vendor services;
Provide basic audiovisual equipment support and recommendations for office technology;
Collaborate with third-party vendors for warranty repairs and service;
Manage inventory of software and hardware assets;
Diagnose and resolve basic networking issues;
Deploy, terminate, and troubleshoot CAT6 structured cabling following industry standards;
Administer Active Directory (local and cloud) for user access and account management;
Handle user onboarding/offboarding, including setup of hardware and software (phones, computers, etc.);
Educate users on technology resources and best practices;
Oversee requisitions and maintain documentation related to IT contracts, leases, and maintenance renewals;
Prepare reports, charts, budget data, and technical presentations using office productivity tools;
Review and update IT department policies and procedures as needed;
Stay current with evolving technologies and industry standards;
Ensure timely completion of IT projects and initiatives;
Work reviewed periodically for quality and compliance with organizational policies;
Handles basic issues and problems and refers more complex issues to higher-level staff;
Performs other duties as assigned commensurate with the position or as assigned by the Executive Director/Chief Appraiser.
Knowledge, Skills and Abilities
Proficiency in Microsoft Office 365 (O365) and Outlook.
Understanding of cybersecurity principles.
Knowledge of networking fundamentals (TCP/IP, VLANs, VPN).
Foundational knowledge of Active Directory user management.
Foundational knowledge of virtual environments (VM monitoring and resource management).
Ability to explain technical solutions clearly to non-technical users.
Ability to multitask and collaborate within a team.
Ability to establish and maintain professional and respectful relationships with employees, vendors, and the public.
Strong organizational and time management skills.
Demonstrated ability to adapt to a fast-paced work environment.
Positive attitude and commitment to problem-solving.
Work Environment / Physical Demands
Must be able to perform physical activities, such as, but not limited to, lifting heavy equipment (up to 50 lbs. unassisted), bending, standing, climbing, or walking.
Position requires working extensively at a computer station with extended periods of sitting or standing.
Education, Training and Experience
Associates degree or Trade School equivalent in Computer Science or equivalent combination of degrees, certifications in related field, and/or applicable training and experience in related field at the discretion of the Executive Director/Chief Appraiser.
1 year of practical experience in IT help desk support and troubleshooting preferred.
Hands-on experience with office hardware (printers, monitors, scanners, computers).
Licenses, Registrations and/or Certificates
CompTIA A+, ITF+ certifications are required or applicable experience in a related field and/or at the discretion of the Executive Director/Chief Appraiser.
Network+ preferred
Security+ preferred
Microsoft 365 Certified (one or more) preferred; Endpoint Administrator Associate (MD-102) preferred; Microsoft 365 Fundamentals (MS-900) preferred; Azure Fundamentals (AZ-900) preferred.
Cisco CCNA preferred.
Possession of a valid Texas drivers license preferred.
Disclaimer(s)
EEO Statement
EPCAD provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
MUST BE AUTHORIZED TO WORK IN THE UNITED STATES. SPONSORSHIPS ARE NOT AVAILABLE.
THIS POSITION REQUIRES ON-SITE WORK. REMOTE WORK IS NOT AVAILABLE.
1/07/2026
FLSA Status: Exempt
Pay Rate: $21/hour
Relocation assistance is not available.
THE JOB POSTING WILL CLOSE ON WEDNESDAY, JANUARY 21 AT 5:00 P.M. OR UNTIL THE POSITION IS FILLED.Please be sure to complete the required online application in its entirety and include all requested information.
$21 hourly 12d ago
Computer Field Technician
BC Tech Pro 4.2
Information technology internship job in El Paso, TX
Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us!
Job Description
This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware.
Job Details:
This is a 1099/per call position
Pay is based solely on the number of calls completed.
Calls start at $35 and go up based on distance traveled
Pay period: Every Friday after the first week worked
Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered.
Call volume is variable but is usually 2-5 calls per day
You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you.
You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day.
You must have access to a computer and the Internet to log onto your portal each day.
You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day.
The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you.
You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial)
You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided.
Qualifications
Must have prior hands on experience with replacing components on laptops and desktops
Must have a valid driver's license and reliable transportation
Must be comfortable with daily local travel
Additional Information
All your information will be kept confidential according to EEO guidelines.
$33k-45k yearly est. 6d ago
Advanced Electronics / Computer Field Technician (Electronics Technician & Fire Controlman) - Full Time
U.S. Navy 4.0
Information technology internship job in El Paso, TX
About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet.
Responsibilities
As an Electronics Technician (ET) or Fire Controlman (FC), you may:
Maintain and repair radar, communication, and navigation equipment.
Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems.
Troubleshoot and repair electro-mechanical systems used in weapons systems.
Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships.
Work Environment
ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork.
Training & Advancement
Apprentice Technical Training Great Lakes, IL (11 weeks)
FC Strand Great Lakes, IL (16 weeks)
ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training.
Education Opportunities
Navy College Program & Tuition Assistance
Post-9/11 GI Bill
College credits via the American Council on Education
Industry-recognized certifications through Navy COOL
Department of Labor apprenticeships via USMAP
Qualifications & Requirements
U.S. citizen, eligible for security clearance
Normal hearing and color perception
Strong aptitude in math, computing, and electronics
Ability to work as part of a team and perform detailed technical work
Pay & Benefits
Competitive salary
Enlistment and re-enlistment bonuses
Free health insurance & housing
Retirement plan
Paid training
Required qualifications:
18 years or older
Legally authorized to work in the United States
RequiredPreferredJob Industries
Government & Military
$33k-45k yearly est. 29d ago
Service Desk Technician (Intermediate-Level)
Link Solutions 4.2
Information technology internship job in White Sands, NM
Link Solutions, Inc. delivers reliable and effective InformationTechnology services to government clients in support of critical mission needs. Delivering a broad range of Infrastructure Operations, Application Development, Cybersecurity, Virtualization, Cloud and Mobility services.
If you're looking for a technology company that values innovation, with a vision toward the future of the technology landscape, look no further than Link Solutions! Link is quality and compliance-focused, under our guiding philosophy “Mission First, Customer Always".
We are ISO 9001:2015, ISO 20000-1:2018, ISO 27001:2022 certified and appraised for CMMI ML3 for Services and Development.
Link Solutions is seeking a Service Desk Technician (Intermediate-Level) to join our team at White Sands Missile Range, NM.
Must be a US Citizen
Must have an active DoD Top Secret Clearance
Non-remote (relocation incentive available)
The Service Desk Technician will interact directly with users and stakeholders to resolve Tier I and Tier II technical issues for the Army Research Laboratory in White Sands Missile Range, NM. You will be a part of a diverse team supporting a globally distributed information systems, responsible for the analysis, administration, voice, video, and data communications networks.
Join our dynamic team at a top-tier organization, where work-life balance and employee well-being take center stage. This exciting opportunity lets you contribute to cutting-edge projects while safeguarding our national security.
Job Responsibilities:
Provide Tier I and Tier II technical support for hardware and software.
Recommend system modifications to enhance the usability of Information Systems and network resources.
Route and escalate requests to Tier III and other teams for quick customer issue resolution.
May work alongside network services, software systems engineering teams, and/or application development teams to restore service and correct core problems.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job.
Qualifications
Must be a US Citizen.
Must have an active DoD Top Secret Clearance
High School Diploma with five (5+) years of relevant experience working in an IT or Service Desk environment.
IAT Level II Certification equivalent or higher per DoD 8570/DoD 8140 (CompTIA Security+ CE, CCNA Security, GICSP, GSEC, SSCP, etc.).
Ability to work with customers to develop new value-added programs and data solutions with existing structures and new requirements.
Ability to work in a fast-paced and constantly evolving environment.
Must receive Microsoft 365 Certified: Endpoint Administrator Associate, or equivalent, within 6 months of start date.
Preferred:
Proficiency with Microsoft Office products.
Experience creating and modifying documentation for technical processes and procedures.
Experience working in a Department of Defense (DoD) environment.
A problem solver and troubleshooter who thrives in resolving complex problems.
Strong self-starter requiring minimal supervision.
Excellent communication skills (written and oral) and interpersonal skills.
Excellent organizational skills, attention to detail, and ability to prioritize and manage multiple tasks.
Additional Information
Link Solutions Inc. offers a competitive compensation and benefits package to include paid holidays, paid time off, medical, dental, vision, company-paid long and short-term disability, life insurance, referral bonuses, relocation incentive program, certification reimbursement program, retirement, and more.
Link Solutions, Inc. is an EOE. AA/M/F/D/V. We participate in the E-Verify Employment Verification Program. All your information will be kept confidential according to EEO guidelines.
$38k-50k yearly est. 60d+ ago
Learn more about information technology internship jobs
How much does an information technology internship earn in Las Cruces, NM?
The average information technology internship in Las Cruces, NM earns between $23,000 and $49,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.
Average information technology internship salary in Las Cruces, NM
$34,000
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