Information technology internship jobs in Mukilteo, WA

We are a fusion power company based in Everett, WA, with the mission to build the world's first fusion power plant, enabling a future with unlimited clean electricity. Our vision is a world with clean, reliable, and affordable energy for everyone. Since Helion's founding in 2013, we have raised over $1 billion from long-time investors such as Sam Altman, Mithril, and Capricorn Investment Group as well as new investors SoftBank and Lightspeed to propel us forward. Our last prototype, Trenta, completed 10,000 high-power pulses and reached plasma temperatures of 100 million degrees Celsius (9 keV). We are now operating Polaris, our next prototype on the path to the world's first fusion power plant. This is a pivotal time to join Helion. You will tackle real-world challenges with a team that prizes urgency, rigor, ownership, and a commitment to delivering hard truths - values essential to achieving what no one has before. Together, we will change the future of energy, because the world can't wait. What You Will Be Doing: As an IT Support Specialist, you will provide frontline technical support, helping employees resolve hardware, software, and network issues quickly and efficiently. This role serves as the first point of contact for IT-related problems, ensuring smooth day-to-day operations. You will report to the IS&T Operations Manager, and this is an onsite role located at our Everett office. * Respond to IT service requests via phone, email, or ticketing systems * Diagnose and resolve issues with desktops, laptops, mobile devices, printers, and peripherals * Install, configure, and support operating systems (Windows, mac OS, Linux) and applications (Microsoft Office, email clients, collaboration tools) * Assist with password resets, user account provisioning, and access permissions * Record issues, resolutions, and escalate complex problems to higher-level support teams * Provide clear communication and maintain a professional, helpful attitude with end users * Perform routine updates, patches, and preventive maintenance tasks Required Skills: * 5+ years of IT support experience * Technical knowledge: Familiarity with operating systems, networking basics (TCP/IP, DNS, DHCP), and common enterprise applications * Problem-solving skills: Ability to quickly identify issues and apply logical troubleshooting steps * Communication skills: Strong verbal and written communication to explain solutions clearly to non-technical users * Customer service orientation: Patience and empathy when assisting users * Certifications (preferred): CompTIA A+, ITIL Foundation, or Microsoft Certified Desktop Support Technician #LI-Onsite Total Compensation and Benefits Helion's compensation package includes a competitively benchmarked base salary, meaningful equity grants, and comprehensive benefits. Final compensation is determined through a holistic evaluation of your experience, qualifications, and our commitment to internal equity - ensuring fairness and transparency across our teams. We are committed to fostering a fair and equitable environment in every aspect of our operations, including compensation. This is a non-exempt hourly role. Hourly Pay Rate $30-$40 USD Benefits Our total compensation package includes benefits, including but not limited to: * Medical, Dental, and Vision plans for employees and their families * 31 Days of PTO (21 vacation days and 10 sick days) * 10 Paid holidays, plus company-wide winter break * Up to 5% employer 401(k) match * Short term disability, long term disability, and life insurance * Paid parental leave and support (up to 16 weeks) * Annual wellness stipend Helion is an equal opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. If you need assistance or an accommodation during the interview process, please let us know.

Team Introduction: The Recommendation Infrastructure Team is responsible for building reliable, efficient, flexible, and generic recommendation components, systems, and platforms. Our work supports the fast iteration and incubation of TikTok's recommendation products. We are looking for talented individuals to join us for an internship in 2026. Internships at TikTok aim to offer students industry exposure and hands-on experience. Turn your ambitions into reality as your inspiration brings infinite opportunities at TikTok. Internships at TikTok aim to provide students with hands-on experience in developing fundamental skills and exploring potential career paths. A vibrant blend of social events and enriching development workshops will be available for you to explore. Here, you will utilize your knowledge in real-world scenarios while laying a strong foundation for personal and professional growth. This Internship Program runs for 12 weeks beginning in May/June 2026. Successful candidates must be able to commit to one of the following internship start dates below: (Select below options for Summer) * 5/11/2026 * 5/18/2026 * 5/26/2026 * 6/8/2026 * 6/22/2026 We will prioritize candidates who are able to commit to these start dates. Please state your availability clearly in your resume (Start date, End date). Candidates can apply to a maximum of two positions and will be considered for jobs in the order you apply. The application limit is applicable to TikTok and its affiliates' jobs globally. Applications will be reviewed on a rolling basis - we encourage you to apply early. Responsibilities: This internship provides students the opportunity to join one of our engineering teams where you will have the opportunity to: * Build and maintain high performance online services for TikTok recommendation system. * Build extremely efficient and reliable data pipelines for candidates generation, profile generation, training examples generation, realtime online training, etc. * Work with your mentor to build globalized large-scale recommendation system. * Design and develop high performance computing frameworks and storage systems.Minimum Qualifications: * Must be able to commit to a 12-week full-time work period during Summer 2026 * Currently pursuing an Undergraduate/Masters degree in Software Development, Computer Science, Computer Engineering, or a related technical discipline. * Experience in programming, included but not limited to, the following programming languages: C, C++, Java or Golang. * Effective communication skills and a sense of ownership and drive. * Must obtain work authorization in country of employment at the time of hire, and maintain ongoing work authorization during employment. Preferred Qualifications: * Graduating December 2025 onwards with intent to return to degree-program after the completion of the internship. * Demonstrated software engineering experience from previous internship, work experience, coding competitions, or publications. * Demonstrated experience in one area of the following areas: personalized recommendations, search engine, machine learning, distributed storage system, big data frameworks is a plus.

Shift: Approx.7:00 a.m. - 5:00 p.m. (8 hour staggered shifts subject to change based on the needs of the organization) Salary/Hourly rate: $36.30/hour (SC11SEIU Salary Schedule) This position is eligible for membership in the Service Employees International Union No. 925 (SEIU). SUMMARY Under supervision, responds to helpdesk tickets for a wide variety of simple-to-complex technology problems on standard and non-standard district technology including networked computers, software, classroom and meeting room hardware, and other instructional and business system technology. Installs, removes, and repairs software and hardware. Performs technology deployments, moves, updates, and maintenance. PRIORITY APPLICATION DATE: This position is open until filled with first consideration given to applications received by December 1, 2025 EDUCATION, EXPERIENCE AND CERTIFICATION REQUIREMENTS: * High school diploma or equivalent required. * Technology degree or certification recommended * A+ or N+ or other MCDST track certification recommended or equivalent experience * WA State driver's license * Must pass criminal background check. WORKING ENVIRONMENT: This job is performed in a temperature controlled office environment. May travel between multiple buildings. The usual and customary methods of performing the functions of this job require the following physical demands: Frequent keyboarding and mousing throughout shift. Occasionally sit, twist, and lift, occasionally carry up to 40 pounds, occasionally climb a ladder and/or reach above shoulder level. Generally the job requires 40% sitting, 15-25% walking, and 35-45% standing. External and Internal Applicants: Submit an online application @ ****************************** and apply to this posting. A letter of interest and resume are encouraged in addition to the application materials and should be uploaded to the application under the ATTACHMENTS page. You may attach up to three letters of recommendation if desired. FINALISTS WILL BE CONTACTED FOR AN INTERVIEW Please review LWSD Human Resources Employment Policies, which includes our non-discrimination policy. We are not able to sponsor employment at this time. Lake Washington School District is committed to building an inclusive, equitable, and welcoming environment for all students and staff. We welcome candidates from all backgrounds and life experiences who share our commitment to educational excellence and equity. We especially encourage applications from individuals who have been historically underrepresented in education. LAKE WASHINGTON SCHOOL DISTRICT IS A SMOKE-FREE WORKPLACE. Attachment(s): * Technical Support Specialist - 2025.pdf

About Us At Hiya, we're revolutionizing voice communication. Our mission is to modernize voice with intelligence for security and productivity Since 2015, when we introduced the first mobile caller ID and spam-blocking apps, we've been at the forefront of voice intelligence innovation. In 2016, we partnered with Samsung and AT&T to launch Hiya Protect, the first network-based spam-blocking solution. In 2019, we introduced Hiya Connect, a branded call SaaS platform that helps businesses reach more customers by phone. Today, our Voice Intelligence Platform supports over 500 million users globally. By using adaptive AI and audio intelligence, it delivers smarter, safer, and more productive voice calls across networks, apps, and devices. Our network & solution partners have grown to include British Telecom, EE, Virgin Media O2, Ericsson, Rogers, Bell Canada, MasMovil, Telenor, FICO, Twilio, and more. About the Position The IT Support Specialist is an individual contributor role focused on delivering reliable, high-quality IT support for employees across Seattle and remote teams in North America. This role is responsible for day-to-day IT operations including end-user support, device management, identity and access administration, and SaaS tooling. In addition to core IT responsibilities, this role supports the company's security and compliance efforts by assisting with SOC 2 and ISO 27001 audits. You will partner with Security and Coretech teams to collect and validate audit evidence, support control testing, and help ensure our internal systems meet security best practices. This role is ideal for someone who wants to excel in a foundational IT support position, spending most of their time supporting employees through core IT operations while gaining thoughtful, practical exposure to security and compliance initiatives. What You'll Do Core IT Support & Operations * Provide first- and second-line IT support for Seattle-based and remote employees * Manage device setup, configuration, maintenance, and troubleshooting for mac OS and Windows devices * Administer identity and access management through Okta (user lifecycle, MFA, access requests) * Support Google Workspace, Slack, Zoom, Atlassian, GitHub, and AI tools * Assist with onboarding, offboarding, and role changes * Support SaaS license management and inventory tracking * Document processes and continuously improve IT workflows * Collaborate with global IT and cross-functional teams Security & Compliance Support * Assist with annual SOC 2 and ISO 27001 audit cycles * Collect, organize, and validate audit evidence from systems such as Okta, Jamf, Google Workspace, AWS, and other cloud platforms * Support periodic control testing and playbook validation * Monitor and escalate security-related alerts and issues in partnership with Security * Help ensure security controls and IT best practices are consistently applied How You'll Spend Your Time * 50-60%: Day-to-day IT support and operations (end-user support, device management, access requests, SaaS administration) * 30-40%: Security, compliance, and audit support (SOC 2, ISO 27001 evidence collection, control validation, security tooling support) * The exact balance may shift by quarter depending on audit cycles and company priorities Qualities that will make you successful: * Strong IT support fundamentals and comfort handling day-to-day operational work * Interest in security and compliance, with an understanding of how to apply basic cybersecurity hygiene in daily IT operations, including principles like least privilege and secure access management. * Comfortable working with automation, scripting, or security tools to streamline evidence gathering and validation. * Organized and methodical, especially when handling documentation and evidence * Analytical and resourceful when navigating technical systems to solve problems * Comfortable working with both technical and non-technical stakeholders * Clear communicator who sets expectations and follows through * Curious, collaborative, and motivated by improving internal systems The person in this role must embody Hiya's key values of Serving our customers, Doing rather than observing, Improving ourselves and our business, Owning and holding ourselves accountable for success, and Leading by showing up with a point of view, engaging in open discussion, listening respectfully to others opinions and committing to decisions. The requirements listed in the job descriptions are guidelines. You don't have to satisfy every requirement or meet every qualification listed. If your skills are transferable we would still love to hear from you. More Details The base compensation for this role is between $45,000 - $81,000. When determining compensation, a number of factors will be considered: skills, experience, job scope, location, and competitive compensation market data. * Start Date: Immediately * Status: Full-time * Type: Hybrid * Location: Seattle, WA * Travel Requirements: * Department: Engineering * Reports to: IT Support Manager * Direct Reports: No Benefits * Equity compensation * 401K program with 3% match through Fidelity Investments * Self managed vacation plan * Paid Holidays * Medical, dental, and vision for the employee and 50% coverage for dependents * Flexible spending, health savings accounts and Pretax dependent day care savings plan * Paid parental leave * Voluntary Life and AD&D, and Accident insurance options * Employer-paid life insurance * Employer-paid long-term disability coverage (in qualifying states) * Donation Matching for a charity of your choice (up to $1,000/ year) * $1,000/year reimbursement in Professional Development funds This position is based in Seattle, WA, USA. We are building a team with a variety of perspectives, identities, and professional experiences. We evaluate great candidates through a business lens and we strongly believe that diversity and unique perspectives make our company stronger, more dynamic, and a great place to build a career. Our team has won various awards over the last 4 years from Built-in Seattle and Seattle Business Week to #86 on Deloitte Technology Fast 500 and Forbes #1 Startup Employer. Here at Hiya, we are a people-centric company focused on helping each and every one of our employees grow both personally and professionally. We feel that creating a team culture of support and empowerment to challenge the status quo results in an energized and passionate team that is continuously challenged and passionate about the work they are doing. You'll love working here if you are looking for an innovative challenge that is disrupting an industry. Come join us!

We're GeoComply! We are at the forefront of geolocation, cybersecurity, and anti-fraud innovation, developing and delivering cutting-edge technologies to help ensure regulatory compliance, combat bad online actors, alleviate user friction, and protect businesses from fraud. Achieving significant business and revenue growth over the past three years and dubbed a tech "Unicorn," GeoComply has been trusted by leading global brands and regulators for over ten years. Our compliance-grade geolocation technology solutions are installed on over 400 million devices and analyze over 12 billion transactions a year. At the heart of it all is the people, united by a deep commitment to problem-solving and revolutionizing how people and businesses use the internet to instill confidence in every online interaction. With teams across five countries, three continents, and a global customer base, we have no plans to slow down. Title: IT Automation Intern Location: Las Vegas Hours: M-F, 40 hr / week Salary: ~$22.11 /hr - $28.84 /hr Start Date: Tuesday January 13, 2026 or earlier if available End Date: August 31, 2026 (8 month internship) This position offers hands-on experience at the intersection of AI, IT automation, and information security-directly contributing to operational efficiency and data governance improvements. This intern will work on two strategic IT initiatives combining AI, automation, and security. The primary project involves developing AI models to automatically analyze and classify company data stored in Google Drive by sensitivity level, with a focus on training and fine-tuning models to improve classification accuracy and enhance data governance. You will also contribute to employee onboarding and Finance automation, using tools like Tray.io and Jira to design workflow improvements that reduce manual effort. This role will work with our IT and InfoSec teams to provide high-quality technical customer service to all our employees and collaborate cross-functionally. You'll find yourself constantly challenged and excited about the next big thing! About you * Educated: Pursuing or recently graduated with a Bachelor's Degree in IT, software engineering, computer science, or a similar field of study * Customer Oriented: Your great attitude makes you approachable, and you demonstrate excellent customer service * Organized: You have excellent organization, prioritization, and time management skills * Communicative: Whether written or verbal, people know what you mean, what you are asking for, and what is expected * Initiative: You have the ability to assess issues and take action independently * Proficient: Experience configuring and troubleshooting Windows and mac OS devices Bonus Points * Customer Service or helpdesk experience. * Proficiency in Java Script or Python and experience using them in development or automation projects * AI Tools experience: Gemini, GPT, Claude, etc. Key Responsibilities * Owning the full cycle of our IT onboarding process: setting up and deploying IT equipment * Implement Automation Solutions: Actively assess high-volume, repetitive IT tasks (e.g., software installs, permission changes, diagnostic steps) and develop automated scripts or workflows to eliminate manual intervention, freeing up team capacity for strategic projects. * Proactive Issue Resolution & Documentation: Identify and analyze recurring technical issues to determine root causes. * Provisioning and de-provisioning of machines, users and systems access * Developing and maintaining a high-quality, comprehensive Knowledge Base for IT Knowledge Bots to empower users with effective self-service solutions. * Other tasks as assigned What's in it for you? * Direct mentorship from senior Information Security, IT, Cybersecurity, and Sysadmin individuals * Become an Automation Expert: You won't just use systems, you'll build and automate workflows (e.g., using scripting languages like PowerShell/Python, or low-code automation tools like Claude.) * Strategic Visibility: Your work directly impacts efficiency and security for the entire company, giving you high visibility with leadership $53,000 - $85,000 a year Salary Transparency and Equity: Our Early Career Salary ranges are set on a scale that depends on a selected candidate's location, level of education achieved, and number of months of work experience relevant to the position prior to applying. To check out our amazing benefits and learn more about the Early Career Program at GeoComply, please visit: ********************************************* Not sure if you qualify for this role? We encourage you to apply anyways. At GeoComply, Passion, Hunger and Drive, (aka PhD) count for more than relevant experience or specific skills. Our workplace is built on mutual respect and inclusion. We know that diversity of experience and thought has led to connection, innovation, and our company's success. We welcome applicants of all backgrounds, communities, experiences, beliefs, and identities. EMPOWER your future with GeoComply. Apply Today! Apply Now! Interested in joining our team? Send us your resume and a cover letter. We can't wait to meet you! Commitment to Diversity and Equity. If you don't tick every box in this job description, please don't rule yourself out. Research suggests that women and other people in underrepresented groups tend to only apply if they meet every requirement. We focus on hiring people who value inclusion, collaboration, adaptability, courage, and integrity rather than ticking boxes, so if this resonates with you, please apply. Search Firm Representatives Please Read Carefully We do not accept unsolicited assistance from search firms for employment opportunities. All CVs or resumes submitted by search firms to any employee at our company without a valid written agreement in place for this position will be considered the sole property of our company. No fee will be paid if a candidate is hired by GeoComply due to an agency referral where no existing agreement exists with the GeoComply Talent Acquisition Team. Where agency agreements are in place, introductions must be through engagement by the GeoComply Talent Acquisition Team. Why GeoComply? Joining the GeoComply team means you'll be part of an award-winning company to work, learn and grow. We are fast-paced, high-impact, and have a can-do team culture. To be successful in our organization, you need an eager attitude, professionalism, and the confidence to willingly work to prove yourself and your ideas, and earn the trust of the organization. Here's why we think you'd love working with us. We're working towards something big We've built a reputation as the global market leader for geolocation compliance solutions for over 10 years. We're trusted by customers from all over the world, and the next few years will be particularly exciting as we continue to scale across new markets. Our values aren't just a buzzword Our values are the foundation for what we as a company care about most. They signify the commitment we make to each other around how we act and what we stand for. They are our north star as we work together to build a company we're all proud to be a part of. Learn more, here. Diversity, equity, and inclusion are at the core of who we are In collaboration with our team and external partners, we promote DEI in our recruitment and hiring practices; scholarships and financial aid; training and mentorship programs; employee benefits, and more. Learning is at the heart of our employee experience At GeoComply, we foster an environment that empowers every employee to gain the knowledge and abilities needed to perform at their very best and help our organization grow. From a professional development budget to local training opportunities, knowledge-sharing sessions and more, we are continually investing in employee career growth and development. We believe in being a force for good We profoundly care about our impact on the world and strive to make meaningful contributions to the communities we work and live in. Our Impact division focuses on philanthropic and social responsibility initiatives, including supporting our local communities, advancing equality, and harnessing our technology to protect vulnerable groups. Learn more, here. We care about our team Our GeoComply team is talented, driven and hard-working, and is known for its positive attitude and energy. At GeoComply, we take care of our employees with the total package. Team members are generously rewarded with competitive salaries, incentives, and a comprehensive benefits program. We value in-person collaboration GeoComply culture thrives on a dynamic mix of in-person energy and independent focus and we champion a hybrid work model that blends the energy of in-person collaboration with the flexibility to work from home. Our 3-day in-office policy fosters teamwork and innovation, while also recognizing the importance of individual work styles and needs. * - - - - - - - - - At GeoComply, we live our value of Act with Integrity. Our workplace is built on mutual respect and inclusion, and we welcome applicants of all backgrounds, experiences, beliefs, and identities. Creating an accessible interview experience for all candidates is important to us. If you have any requests (big or small) throughout our hiring process, please don't hesitate to let us know so we can do our best to prioritize your needs. We care about your privacy and want you to be informed about your rights. Please read our Applicant Privacy Notice before applying for the position. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Hiring Helpdesk technicians who can speak Spanish for one of the largest insurance company based out of Seattle, WA. Strong customer service skills. Technical aptitude with strong PC literacy skills. Proficiency with Windows Operating Systems. Basic knowledge of a LAN/WAN environment. Strong problem solving skills and decision making ability. Strong enthusiasm and desire to learn. Work well in a team environment. Strong written and verbal communication skills. Ability to learn and apply technical information in a fast-paced, demanding work environment. Effective listening skills. Ability to follow policies and procedures; attention to detail. Self-motivation and organization. Associate degree in Technical or Business discipline preferred, at least two years of experience in IT or related field, or an equivalent combination of education and work experience. Requires sufficient knowledge of IT operations, responsibilities, work flow process and procedures to resolve most inquiries independently. Good analytical and communication skills, sound judgment, and the ability to work effectively with client and other staff. Additional Information All your information will be kept confidential according to EEO guidelines.

We are currently seeking to fill the position of IT Field Technician located at the SeaTac International Airport, WA. The ideal candidate will have great customer service skills, the ability to communicate effectively, have good attention to detail, be enthusiastic about technology, and have strong documentation skills. This position requires 1+ year(s) of previous IT experience. Note:This is a floater role with no set schedule.Must be available for nights and weekends. Duties include: Provide Exceptional Customer Service Proactively pursue break/fix tickets Working IT services tickets as needed Break/Fix for Desktops & Laptops Assist with Mobile Devices Break/Fix Ticket, Baggage Printers Installing new computers, displays, and IT equipment as needed Minimum Qualifications (Knowledge, Skills, and Abilities): Knowledge of how to build and troubleshoot desktop and laptop hardware Knowledge of installing Windows and software. Knowledge of troubleshooting printers and other peripherals. Excellent communication skills and customer service orientation. Strong work ethic. Ability to handle multitasking. Ability to communicate and interact with all staff and customers. Ability to speak and write English fluently. QUALIFICATIONS, EDUCATION, AND EXPERIENCE: 2-year previous experience preferred Any Microsoft MCP or higher, CompTia A+, CompTia Net+ General Expectations: Maintain established dress code Maintain a professional attitude at all times Follow all company policies and procedures Maintain and submit accurate time cards and work sheets Help maintain a clean and safe work area Accurately complete necessary paperwork Communicate with customers courteously and helpfully Work with all staff as required Self-starter Benefits include: Dental insurance Health insurance Vision insurance Paid Time Off 401(k) Cell phone stipend please do not call the Company as we will reach out to you for inquiries Benefits: 401(k) Dental insurance Health insurance Paid time off Vision insurance

* Do you enjoy solving complex and varied IT problems? * Are you a fast thinker who easily adjusts to different situations? * Are you obsessed with the latest technologies -- built a Hyper-V server at home or taught yourself PowerShell? * Are you an optimistic team player who can also take charge as necessary? * Do you welcome regular changes-of-scenery? * Are you the go-to person to "translate" technology to family and friends in an accessible manner? If so, FusionTek is interested in talking to you! We're looking to add paid interns to our team who are eager to develop their technical skillset. As an established IT Service Provider / Managed Service Provider, we specialize in providing top-notch network and computer support and IT consulting services to small and mid-size organizations. We are searching for awesome team players who are looking to start their careers in the IT industry. If you're looking for a great way to enter this industry, a career with unlimited potential, and want to work for an outstanding integrity-based company, then we are the company for you! Who are we looking for? * We're seeking energetic, flexible, and driven individuals with a thirst for knowledge and a passion for new technologies. * Our ideal teammate is a results-oriented rock star, who's enthusiastic, hardworking, and committed to personal and professional development. * You'll need to have excellent customer service and communication skills, and the ability to talk tech (and ensure they understand what you're saying!). * The ability to work independently and self-motivate in a professional but fun environment while remaining cool under pressure is essential. Here's what you'll be doing! * The primary focus of this position will be to learn and provide support for desktop and laptop systems, including break/fix service, operating system and application loading, application configurations and user settings, and desktop administrative duties. * You'll record, track, and escalate cases through our established tracking system as well as help maintain our documentation up to date. * You'll be part of our team of friendly and knowledgeable people working directly with our clients, both remotely and onsite. * You will coordinate projects and tasks seamlessly with our Service Delivery team members, as well as with our advanced technical team. This internship is based in-office, not remote or work from home. This internship is also a paid opportunity

Details: The IT Support Specialist provides frontline technical support, manages the lifecycle of employee devices, and ensures stable connectivity across regional offices and remote teams. This role serves as the primary IT support presence for the Kent headquarters and surrounding west coast offices, while also assisting remote employees. Responsibilities include employee onboarding/offboarding, network troubleshooting, and maintaining secure and reliable technology resources. The IT Support Specialist also partners closely with the Systems & Security Specialist on escalated issues and system integrity. Details: Essential DutiesHelpdesk Support Monitor the IT support inbox and ticketing system, responding to issues promptly. Resolve login/password resets, MFA re-enrollments, and Microsoft 365 application issues (Teams, Outlook, OneDrive). Troubleshoot laptops, printers, docking stations, webcams, monitors, and conference room AV. Document fixes with clear, user-friendly explanations. Escalate advanced or security-related issues to the Systems & Security Specialist. Device Lifecycle Management Track and manage laptop and phone inventory across multiple sites. Order, stage, configure, secure, and deploy devices with proper approvals. Ship equipment to remote staff or deliver/install onsite. Process device returns, reimage for reuse, and ensure proper recycling/disposal of retired equipment. Onboarding & Offboarding Prepare and configure laptops/phones for new hires; ship or set up in person. Conduct first-day IT orientation (logins, MFA, system introductions). Partner with HR and managers for smooth transitions. Collect and reimage equipment during offboarding, and promptly disable access and accounts. Field & Regional Support Provide onsite IT support during regular visits to headquarters and regional offices (Centennial, Aurora, Phoenix, Stockton, Rialto, Anchorage). Act as dedicated IT presence during visits for hands-on troubleshooting. Perform routine equipment checks (conference rooms, network hardware, shared workstations). Coordinate with local leaders on office technology needs. Support office expansions, moves, or technology upgrades. Documentation & Backup Maintain records for device staging, shipping, and troubleshooting. Contribute to the IT knowledge base (SharePoint/OneNote/Wiki/Trainual). Cross-train on Microsoft 365 administration (password resets, group creation, license assignments). Provide backup coverage for provisioning and access management. Networking & Connectivity Install, configure, and troubleshoot Wi-Fi (Peplink, eero) at regional offices. Partner with ISPs and vendors on internet or bandwidth issues. Provide basic support for office telephony (RingCentral phones, apps, headsets). Ensure conference rooms and collaboration spaces remain fully functional. Shared Team Responsibilities Provide backup coverage across IT functions to ensure continuity. Keep IT documentation accurate and updated. Travel as needed to regional offices to provide support. Participate in quarterly cross-training to balance team skill sets. Relevant ExperienceTechnical Support / Helpdesk (2-4 years) Tier 1 or Tier 2 helpdesk experience resolving end-user issues. Hands-on troubleshooting of laptops, phones, AV, and peripherals. Experience working with a ticketing system. Device Lifecycle & Asset Management (1-3 years) Deploying and securing laptops/phones. Managing inventory across multiple offices. Handling device returns, reimaging, and disposal. Networking & Connectivity (1-2 years) Basic network hardware troubleshooting (routers, Wi-Fi, access points). Partnering with ISPs/vendors for service issues. Exposure to VoIP systems (RingCentral or similar). Onboarding & Offboarding (1-3 years) Preparing devices and accounts for new hires. Delivering IT orientation for new employees. Coordinating device collection and account deactivation for offboarding. Regional / Field IT Support (1-2 years) Providing in-person support in office environments. Supporting remote or satellite offices. Assisting with IT setups, relocations, and upgrades. Cloud & Collaboration Tools Supporting Microsoft 365 (Outlook, Teams, OneDrive, SharePoint). Familiarity with MFA, password resets, and basic administration. Experience with AV and conference room systems. Pay Range: $34.00 - $37.00 per hour

Job Details Tacoma Ave - Tacoma, WA Day/EveningDescription This position requires you to be on location in Downtown Tacoma, WA. Student currently enrolled in a CAHIIM (Commission on Accreditation for Health Informatics and Information Management) approved Program. Learning objectives and performance expectations will be jointly planned by school representative and CLR's task manager. Must have training on requirements of the Health Insurance Portability and Accountability Act (HIPAA). Student Objectives: Analyze documentation in the records that support diagnosis and reflect the progress, clinical findings, and discharge status, and apply policies and procedures to ensure accuracy of data. Apply clinical vocabularies and terminologies used in the organization's information systems, and verify timeliness, completeness, accuracy, and appropriateness of data and data sources for patient care, management, billing reports, registries, and/or databases. Monitor and apply organization-wide health record documentation guidelines, apply policies and procedures to ensure organizational compliance with regulations and standards, and maintain the accuracy and completeness of the record as defined by organizational policy and external regulations and standards. Assist in preparing the organization for accreditation, licensing, and/or certification surveys. Use and maintain electronic applications and work processes to support maintain data indices/databases/registries. Collect, organize, and present data for quality management, utilization management, risk management, and other related studies, and compute and interpret healthcare statistics. Apply Institutional Review Board processes and policies and use specialized databases to meet specific organization needs such as medical research and disease registries. Apply confidentiality and security measures to protect electronic health information and protect data integrity and validity using software or hardware technology. Use technology, including hardware and software, to ensure data collection, storage, analysis, and reporting of information; use specialized software in the completion of HIT processes such as record tracking, release of information, grouping, registries, quality improvement, and imaging; and use appropriate electronic imaging technology for data/record storage. Apply information systems policies and procedures required by national health information initiatives on healthcare delivery system, participate in the implementation of legal and regulatory requirements related to health information infrastructure; apply policies and procedures for access and disclosure of personal health information, release policies and procedures for access and disclosure of personal health information, release patient-specific data to authorized users, maintain user access logs/systems to track access Qualifications: An addiliation agreement between your school and CLR Strong computer skills including MS Office programs. Experience working with electronic health records and understanding of HIPAA law Must have one year of experience in a clerical function Ability to work as a team player Comprehensive Life Resources is proud to be an Equal Employment Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, gender, pregnancy, sexual orientation, gender identity, gender expression, age, veteran status, disability status, and any other applicable legally protected characteristics and or class.

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. You'll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class "A" Technical School - Pensacola, FL (18-26 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training

TITLE: Fuel Computational Chemistry Intern TerraPower is a nuclear technology company based in Bellevue, Washington. At its core, the company is working to raise living standards globally through a more affordable, secure and environmentally friendly form of nuclear energy along with innovations in medical isotopes to improve human health. In 2006, TerraPower originated with Bill Gates and a group of like-minded visionaries who evaluated the fundamental challenges to raising living standards around the world. They recognized energy access was crucial to the health and economic well-being of communities and decided that the private sector needed to take action and create energy sources that would advance global energy deployment. TerraPower's mission is to be a world leader in new nuclear technologies, while developing innovators and future leaders in the nuclear field. As a result, the company's activities in the fields of nuclear energy and related sciences are yielding significant innovations in the safety and economics of nuclear power, hybrid energy and medical applications - all for significant human health benefits. TerraPower is seeking to hire highly motivated and forward-thinking professionals who are interested in focusing on advanced nuclear reactor research and development and influencing change within the nuclear power landscape and bringing forward the critical production of medical isotopes. TerraPower is an Equal Opportunity Employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. In addition, as a federal contractor, TerraPower has instituted an Affirmative Action Plan (AAP) in an effort to proactively recruit, hire, and promote women, minorities, disabled persons and veterans. Fuel Computational Chemistry Intern The Fuel Computational Chemistry Intern will aid in advancing Natrium fuel chemistry and source term models for advanced metallic fuel systems. They will help benchmark existing thermodynamic databases and develop improved database models to address any noted deficiencies. Pending the success of these efforts they will ultimately prepare associated documentation to support software quality assurance. Responsibilities * Perform and document thermodynamic benchmark calculations using the FactSage package. * Develop and document custom solution model databases for species of interest, including fuel and fission product species. * Prepare documentation to support software quality assurance. Key Qualifications and Skills * The successful candidate will possess a high degree of trust and integrity, communicate openly and display respect and a desire to foster teamwork. * Have excellent written and verbal communication skills. * Currently enrolled in a chemistry or engineering degree program (MS or PhD preferable) * Extensive knowledge of chemical thermodynamic computational methods, with preference to those proficient in FactSage * Experience developing custom solution model databases for metallic systems. * Experience performing and documenting computational thermodynamic assessments. * Nuclear engineering experience is preferred. Job Functions Job Functions are physical actions and/or working conditions associated with the position. These functions may also constitute essential functions for the job which the employee must be able to fulfill, with or without accommodation. Information provided below is to help describe the job so that the applicant has a reasonable understanding of the job duties/expectations. An applicant's ability to perform and/or tolerate these actions and conditions will be discussed and workplace accommodations may be made on a case-by-case basis following an individualized assessment of the applicant and other considerations, including but not limited to any governing safety standards. * Motor Abilities: Sitting and/or standing for extended periods, bending/stooping, grasping/gripping, fine motor control (hands) * Physical exertion and/or requirements: Minimal, with ability to safely lift up to 25 pounds * Repetitive work: Prolonged * Special Senses: Visual and audio focused work * Work Conditions: Stairs, typing/keyboard, standard and/or sitting working environment of >8 hrs./day * Travel required: 0-5% TerraPower's technology is controlled for export by various agencies of the U.S. Government. TerraPower must evaluate applicants who are foreign nationals (other than asylees, refugees, or lawful permanent residents) in accordance with U.S. Government export control requirements. To facilitate TerraPower's export control reviews, you will be asked as part of the application process to identify whether you are a U.S. Citizen or national, asylee, refugee, or lawful permanent resident of the United States. Government export authorization approval times vary. Based on the business needs for a particular position, TerraPower may not consider a foreign national from a country if it is impracticable to obtain timely Government export approval. Job details Hourly rate range* Graduate: $40.43 - $43.89 PhD: $43.89 - $51.71 Job Type: Intern Benefits: * Competitive Compensation * Hourly pay rate * Weekly stipend for out of area Interns * Weekly commuter stipend for local area Interns * Paid Time Off (PTO) * Interns accrue 1 hour of PTO for every 30 hours worked * Holiday Schedule * Paid holidays commensurate with Internship period and TerraPower Holiday Schedule * Relocation Assistance for out of area Interns * Intern pay rate will be commensurate with degree path and academic year completed at start of Internship. Please visit ****************** to apply

Our Company Changing the world through digital experiences is what Adobe's all about. We give everyone-from emerging artists to global brands-everything they need to design and deliver exceptional digital experiences! We're passionate about empowering people to create beautiful and powerful images, videos, and apps, and transform how companies interact with customers across every screen. We're on a mission to hire the very best and are committed to creating exceptional employee experiences where everyone is respected and has access to equal opportunity. We realize that new ideas can come from everywhere in the organization, and we know the next big idea could be yours! The Opportunity Adobe is seeking talented and passionate Software Engineer interns across all organizations to help plan, design, develop, and test software systems or applications for software enhancements and new products used in local, networked, cloud-based or Internet-related computer programs and products. Adobe software engineer interns can work directly on products for our Creative Cloud, Document Cloud, or Experience Cloud teams, or they can be immersed in the world of our cloud-based platform - diving into components of our infrastructure or solving problems with big data. We have openings for all interests - web developers, mobile developers, data engineers, frontend development, back-end development, full stack development - the opportunities are endless! All 2026 Adobe interns will be co-located hybrid. This means that interns will work between their assigned office and home. Interns will be based in the office where their manager and/or team are located, where they will get the most support to ensure collaboration and the best employee experience. Managers and their organization will determine the frequency they need to go into the office to meet priorities. What You'll Do * Develop high-performance, reliable, testable and maintainable code. * Participating in all aspects of software development activities, including design, coding, code review, testing, bug fixing, and code/API documentation. * Collaborate with engineers and participate in daily or weekly stand ups and meetings. * Grow with the support of your team and help others on the team grow by providing thoughtful feedback and uplifting those around you. * Work both independently and collaboratively within a fast-paced development team, with clear, positive, and constructive communication. * Additional responsibilities as needed based on specific role or team What You Need to Succeed * Currently enrolled full time and pursuing a Bachelor's or Master's in Computer Science, Computer Engineering, Electrical Engineering, or equivalent experience required with an expected graduation date of December 2026 - June 2027 * Strong technical background with analytical and problem-solving skills * Previous related experience in software engineering (applicable coursework, projects, internships, etc.) * Proficiency and experience with at least one or more of the following: Java, C++, JavaScript, Python * Familiar with the software development lifecycle - designing, developing, deploying, and maintaining web and mobile apps * Results-oriented, with ability and interest in learning new technologies and adapting quickly to new requirements and environments * Excellent verbal and written communication skills; can effectively articulate complex ideas and influence others through well-reasoned explanations. * Ability to participate in a full-time internship between May-September Our compensation reflects the cost of labor across several U.S. geographic markets, and we pay differently based on those defined markets. The U.S. pay range for this position is $38.00 -- $51.00 hourly. Your recruiter can share more about the specific pay rate for your job location during the hiring process. State-Specific Notices: California: Fair Chance Ordinances Adobe will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. Colorado: Application Window Notice There is no deadline to apply to this job posting because Adobe accepts applications for this role on an ongoing basis. The posting will remain open based on hiring needs and position availability. Massachusetts: Massachusetts Legal Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Adobe is proud to be an Equal Employment Opportunity employer. We do not discriminate based on gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, veteran status, or any other applicable characteristics protected by law. Learn more. Adobe aims to make Adobe.com accessible to any and all users. If you have a disability or special need that requires accommodation to navigate our website or complete the application process, email accommodations@adobe.com or call **************.

Launch is dedicated to ensuring a brilliant start for all children. Through our preschool, after school and summer programs, we provide equitable access to the highest-quality learning and care in a safe, enriching environment that prepares children for success in school and life. Our programs serve a diverse group of over 1300 children ages 3-12 and are located on-site in 10 Seattle public school locations, 3 community centers and one Impact Public Schools location. Drawing on more than 48 years of experience, we serve as a proven model of effective programming and a passionate advocate for children, families and communities. Launch strives to live an anti-racist, inclusive existence, and welcomes diverse voices, experiences, and perspectives. The IT Support Specialist is intended to provide immediate assistance, in a coordinated approach, towards user support (end-users) and to the Director of IT for the purpose of Launch IT system needs. The goal of this position is to provide specialized support and assistance for our internal users; support current and new technologies, systems and devices as well as assist the Director of IT in a variety of on-going projects as needed. The ability to analyze and problem solve key IT issues in a timely manner with minimum supervision is essential to being a successful support specialist at Launch. The ideal candidate will provide efficient IT support, both remote and on-site, to our diverse client base, with a specific focus on supporting and maintaining Microsoft Windows 10, 11, and Android operating systems. You will also need to know and use Cloud-based systems such as Microsoft 365 and be adaptive to other IT systems within Launch. Essential Job Functions IT hardware & software mgmt. support Assist in maintaining Launch's various software systems including: 8x8, Procare, Dashlane, Adobe Sign, Jira & QB Assist w/ inventory and collective site data Hardware-Desktop setup/support; Windows PC's / Android Devices Work with staff to assess, document; then fix or update current tech hardware, software, etc. Create new users in Active Directory & Microsoft 365 Work in Microsoft 365 Admin center IT infrastructure development and process management support (incl. App. & Data Mgmt. support) Organize and update spreadsheets for IT data materials (from old to current, updating each, etc.), incl. account correlation with accounting, expenses, etc., in conjunction with Fin and IT Mgrs. Help update and maintain Launch's various systems (Procare, QB, 8x8, etc.) Support IT Policy & Procedure and SOP development - which guides the framework for all Launch IT processes, trainings and resources Convert, modify and/modify existing forms, templates, or other materials (i.e., to fillable PDFs, etc.) End-User Implementation & Training Support Help with IT onboarding, offboarding, records, etc. w/ 8x8 phone units, software & hardware Utilize an IT ticketing system to intake and manage end-user issues Support coord. of new device intake, prep, deployment (incl. adding to inventory, IT Equip. Form mgmt., etc.) and review of policies/SOPs directly with staff General ‘tech help' for incoming 1st +2nd tier tickets IT Onboarding for new Launch staff Other duties as assigned: which may include data entry and particular IT documentation as directed, project support, and other needs Qualifications Minimum Education, Experience & Training Equivalen t Some advanced education/credits in Information Technology Certification in Information Technology will be an advantage (e.g. CompTIA A+, Microsoft Certified IT Professional) Good, practical knowledge of IT systems, networking, IP configurations, etc. Good grasp of IT Networking Fundamentals, including IPv4, Core network sharing protocols, security basics, and good troubleshooting skills. Good fundamental knowledge of Office 365 applications including Teams and SharePoint Base Knowledge of Microsoft Active Directory (adding users/editing/groups/etc.) Able to work flexible hours and have reliable transportation a must Knowledge of WordPress and website support a plus Knowledge, Skills & Abilities Strong analytical and problem-solving abilities while multi-tasking; ability to exercise sound judgment. Exceptional organizational and time management skills Self-sufficient with the ability to adapt to a changing environment with a sense of urgency. A detail-oriented team player with strong communication skills for interfacing with vendors, colleagues, and management. Ability to effectively prioritize and handle multiple tasks. Excellent verbal and written communication skills Excellent customer service and organizational skills Open to learning about new software and systems Conditions of Employment Ability to obtain and maintain requirements established by the Washington Department of Early Learning such as a completed portable background check Must attend any required training The statements contained in this job description reflect general details as necessary to describe the principal functions of the job. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned, including work in other functional areas as deemed fit for the organization.

IT Helpdesk at Group14 are responsible for providing technical assistance and support related to our fleet of Apple and Lenovo Windows laptops, software, and SaaS services. You will provide support to our employees remotely and on-site in our South Lake Union office and our Woodinville facility to ensure that all of the systems they need to make Group14 successful are working as smoothly as possible. As part of the Group14 IT team, this individual will have a lot of space to grow and expand their skills, putting them on a strong career trajectory in a mission-driven company. We are looking for an emotionally intelligent and empathetic individual to join the team. Using your expertise, as a team member helps us to identify opportunities for continuous process improvements and collaborating with the People Ops team to improve employee experience. Ultimately, someone who is self-driven, committed to exceptional empathetic customer service and performing user/system administrative responsibilities efficiently will be successful in this role. WHAT YOU'LL BE DOING: * Provide day-to-day technical assistance to employees of all levels (including Executives) for issues related to computers, software, and SaaS independently but also work with the rest of the IT team as a whole. * Onboard new hires, including setting up computers, and granting access to necessary SaaS tools. * Work alongside our Compliance and Security teams to ensure that our policies and guidelines are always followed. * In-office event space A/V support. * Build and maintain the IT Knowledge Base. * 5+ years prior experience with providing technical support in an office environment. WHAT WE'RE LOOKING FOR: * 5+ years prior experience with providing technical support in an office environment. * Strong understanding of both mac OS and Windows Operating Systems. * Experience tracking tickets via FreshService or other ticketing systems. * Experience supporting and managing some of the following products: Google Workspace, Office 365, Zoom. * Ability to organize and prioritize individual projects, tasks, and tickets. * Openness to learn new technologies. * Client-facing experience, a security mindset, and a positive customer service attitude. * Working knowledge of wireless systems and basic network troubleshooting skills. * A problem-solver, analytical, and team-oriented. * Strong attention to detail along with a commitment to quality and confidentiality. * Good communication skills, ability to empathize and talk to people on a non-technical level. * A sense of urgency and a commitment to timely completion of projects. OTHER QUALITIES WE'D LOVE FOR YOU TO HAVE: * Computer management using tools such as Jamf Pro and InTune. * Experience troubleshooting AV equipment. The base hourly rate for this position is $25 - $33 per hour. All positions come with a company bonus and stock options. The actual base rate offered depends on a variety of factors, which may include, the applicant's qualifications for the position; years of relevant experience; specific and unique skills; level of education attained; certifications or other professional licenses held; other legitimate, non-discriminatory business factors specific to the position; and the geographic location in which the position is located.

Benefits U.S.-based employees have access to medical, dental, and vision insurance, a 401(k) plan and company contribution, short-term and long-term disability coverage, basic life insurance, and wellbeing benefits, among others. U.S.-based employees also receive, per calendar year, up to 6 scheduled paid holidays. Additionally, eligible hourly/non-exempt and exempt employees accrue up to 112 hours of PTO based on years of service and may annually take up to 8 hours of paid volunteer time. Additional paid sick leave is also provided if required by state or local law. Summary of Position: The Desktop Support Technician is part of an internal Denali team responsible for providing technical support and deployment services. Essential Functions: * Provide moderately complex end-user technical support including analysis and troubleshooting of technical issues * Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals * Documents, maintains, upgrades, or replaces hardware and software systems * Deployments of new computer-related hardware or moves, and existing computer operating system upgrades. Physical installs/placement of equipment, cabling, data backup, and transfer, imaging, basic to complex configurations, standard to complex application installs/setups, profile transfer, validation and testing of installations, and preparation of old devices for disposal or re-deployment * Remote moderately complex desk-side technical support including remote control of end-users' devices * Research and provide recommendations for technical upgrades and changes to end-user devices and systems * Assist with the creation and maintenance of technical and user documentation * Communicate status updates to customer and coordination/project management resources * Short term projects may include: computer and/or server moves and deployments, computer arm installs, and other hardware deployments Competencies: * Ensures Accountability * Tech Savvy * Communicates Effectively * Values Differences * Customer Focus * Resourcefulness * Drives Results * Plans and Prioritizes * Decision Quality * Self-Development Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, VIOP phones, printers and warehouse scanning. Must be comfortable working in various working conditions including configuration, office, warehouse, and data center environments. Work shifts are daytime business hours. Rarely, there may be planned projects that happen outside of typical business hours (before or after typical business hours, on weekend, or during other times as needed). Physical Demands: This role requires physical capabilities that support the successful execution of key responsibilities. The employee regularly engages in verbal and written communication with colleagues and clients to address project-related inquiries and must be able to convey accurate information clearly and efficiently. The position involves remaining seated at a workstation for approximately 75% of the time, with occasional movement throughout the office to access equipment, supplies, and shared resources. Daily tasks include consistent use of computers and standard office technology such as keyboards, printers, and multifunction devices. The role also involves transporting equipment boxes weighing up to 25 pounds within the building and to other offsite locations as needed for project support. Required Education and Experience: * High School Diploma is Required * 3 - 5 Years of Experience Qualifications: * Prefer 3-5 years of Windows Desktop/Laptop support in a professional enterprise environment * MS Office, and other software application setups, upgrades, and troubleshooting * Ticket management utilizing trouble ticket tracking applications * Install, upgrade and/or configure desktop computers primarily in a Windows operating system environment Knowledge of tools such as Active Directory * Printer support and maintenance * Mastery of Desktop Support Technician I job duties * Superior customer service skills. Excellent verbal, written, and interpersonal skills * Ability to work independently with minimal supervision as needed * AA degree in an IT-related field is strongly preferred. High school diploma is required * An A+, MCP, and/or MCDST Certification strongly desired * Experience in a Macintosh environment is a plus AAP/EEO Statement: 3MD Inc. is an equal opportunity employer and does not discriminate based on gender, sex, age, race and color, religion, marital status, national origin, disability, sexual orientation, gender identity or expression, veteran status, or any other category that is protected by applicable law. Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Type: Exempt Work Schedule: Full-time Compensation: $85,450.00 - $89,516.45/annually (Tessera's compensation strategy is to position new employees between the minimum and midpoint of this range, depending on qualifications and experience.) Benefits: Tessera is proud to offer a comprehensive compensation and benefits package to our eligible part-time and full-time employees. Full-Time benefits of an IT Support and Technician at Tessera include: Medical, Dental, Vision, 401(k) retirement plan, Life & Short-Term Disability Insurance Flexible Spending Accounts for both medical and dependent care 11 paid federal holidays, accrual of 12 paid days of vacation at the start of employment, paid sick leave Potential shared earning bonus Tuition assistance is available after 1 year of employment and potential scholarships for qualified dependents Professional development, certifications, and training opportunities Verizon wireless discount Employee Assistance Program (EAP), and an engaging wellness program Public Service Loan Forgiveness eligibility for full-time employees Tessera is dedicated to “Creating Opportunities for People with Disabilities” by hiring and supporting individuals with disabilities as well as veterans with disabilities. We take pride in our purpose-driven culture, our core values - Inclusion, Partnerships, Integrity - and our commitment to providing a safe and respectful work environment to our employees. Tessera is seeking a professional and customer-focused IT and Maximo Support Specialist to provide day-to-day technical support to site users across IT hardware, networking, and core business systems, including Maximo, EZMAX, and Workday. A significant focus of this role involves supporting Field Technicians by ensuring high availability and optimal performance of EZMAX on iPad devices-helping keep field operations efficient, connected, and productive. Typical duties include but are not limited to: Works with central IT team to ensure site network, applications, and devices are available, reliable, and secure for all site users - enabling high productivity. IT Devices include but not limited to computers, iPADs, iPhones, printers, scanners. Works closely with the Tessera IT team to assist with property accountability of issued and deployed IT assets. Supports IBM Maximo mobility (EZMaxMobile) for all users including device support and configuration, training, and ownership of reported issues. Responsible for resolving issues directly, or through coordination with the Maximo Programmer/Analyst team. Understands core IBM Maximo applications and can provide support to mobile and desktop users. Identifies Tier 2 issues and opportunities and escalates to the Maximo Programmer/Analyst team. Owns status of reported issues until resolved. Understands IBM Maximo based reports and MS Power BI development. Works with CFT RVP and functional leaders to identify required changes. Can build and maintain basic MS Power BI reports and dashboards. Responsibilities include development and presentation of training curriculum tailored to specific software modules, product functions and user needs. Leverage innovation, data management and a comprehensive understanding of the Tessera Business Systems software package to obtain maximum value, produce business processes that drive growth and operational efficiencies, and improve and enhance the user experience. Qualifications: Bachelor's degree in Computer Science or similar filed required; Three years of increasingly responsible experience with the use and development of Computerized Maintenance Management System (CMMS) / Enterprise Resource Planning (ERP) Software Minimum 3 years' experience in Informational Technology. CompTIA A+ Certification required. IT/Network Cerifcation preferred. An equivalent combination of education and experience can be considered. Working knowledge of desktop and laptop computers, mobile devices, operating systems, software and applications, email, phone and security systems, printing and network connectivity in a Microsoft Windows environment. Physical Requirements: Employees must have the ability to perform the following physical demands for extended periods of time with or without assistance. The physical demands of this position may be reasonably accommodated for individuals with disabilities to perform the essential functions on a case-by-case basis. Must be able to lift and/or move up to 20 pounds. May be required to reach, kneel, walk, stand, and use repetitive motion for several hours at a time based on position duties. Work may require repetitive motion, reaching, lifting, kneeling, and walking. Standing or sitting for several hours at a time, climbing in and out of a vehicle, and up and down stairs may also be required. Must have the perseverance to work effectively under pressure for extended periods of time. Requirements: A valid state driver's license is required with the ability to obtain and maintain coverage by Tessera's insurance. Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: **************************** Must be able to obtain and maintain applicable security clearances and installation access. A background check and E-Verify will be conducted for this position. *** Access to a federal military installation requires a REAL ID-compliant driver's license or an acceptable alternative, such as a U.S. passport or military ID, in accordance with the REAL ID Act. Please visit this website for more information: **************************** Per our government contract, 2.7.2.6, “No employee or representative of the Contractor will be admitted to the site of work unless satisfactory proof of U.S. citizenship is furnished.” To Apply: Visit our website at *************** to complete an application. Current Employees: need to log into their Workday to apply through the Jobs Hub . Please reach out to your Recruiter if you need assistance. Tessera is a national non-profit, government contractor that is dedicated to “Creating Opportunities for People with Disabilities” through hiring and supporting individuals with disabilities and veterans with disabilities. We take pride in our mission-focused culture, our Core Values, Diversity, Partnership, Commitment, Integrity, and Quality, and our dedication to providing a safe and respectful work environment to our employees. Individuals with disabilities are encouraged to apply. Tessera is here to help you with the recruitment process. If you require an accommodation or support, please contact us at ************** ext. 349, or email **********************. Tessera is an Equal Opportunity Employer - Women/Minority/Veteran/Disabled - Tessera participates in E-Verify

At BRINC, we are redefining public safety with an innovative ecosystem of life-saving tools. Our journey started with the development of drones and ruggedized throw phones, designed to access unsafe areas and establish communication to de-escalate situations. Today, we've expanded into creating and deploying 911 response networks, where drones are dispatched to 911 calls to provide real-time visual data, enhancing safety and enabling de-escalation-focused responses. Our cutting-edge solutions are utilized by over 600 public safety agencies across America and the company has raised over $150M from investors, including Index Ventures, Motorola Solutions, Sam Altman, Dylan Field, Mike Volpe, Alexandr Wang and more. At BRINC, we are committed to recruiting the world's best talent to join us in our mission to support first responders in saving lives. We are currently seeking skilled embedded software engineers to develop flight-critical firmware, with a focus on advanced drone pilot assistance features. About this Role: We're seeking a highly technical, proactive Technical Support Specialist to serve as the primary technical liaison for public safety customers operating 24/7/365. You will specialize in diagnostics and resolution of embedded systems and software issues involving BRINC UAS hardware and proprietary LiveOps software. Responsibilities span both customer-facing and internal support, including after-hours monitoring and escalation. PLEASE NOTE: Priority will be given to candidates who are local to our Seattle office and able to work a hybrid schedule of three days per week in the office. Key Responsibilities: * Provide expert-level troubleshooting of drone systems in support of active customers. * Diagnose and resolve technical issues across software, firmware, and hardware. * Act as the primary point of contact for public safety customers, providing responsive support around the clock. * Collaborate closely with engineering, manufacturing, and QC teams to drive issue resolution and product improvements. * Maintain after-hours support rotation ("cadre of technical support") to ensure continuous service. * Travel up to 25% to customer sites, field operations, or conferences. * Document issues, create knowledge base articles, and contribute to training materials. Qualifications: * Associate's degree in Engineering or Bachelor of Science degree in a relevant area of study. * Proven experience troubleshooting complex technical systems across hardware, firmware, and software. * Working knowledge of Linux environments, command-line tools, and basic networking for diagnostics. * Strong understanding of embedded systems, robotics, or electro-mechanical devices - experience with drones/UAS a plus. * Ability to remain calm and decisive while supporting public safety customers in mission-critical situations. * Excellent written and verbal communication skills for engaging both technical teams and non-technical stakeholders. * Willingness to participate in rotating after-hours/on-call support schedules (nights, weekends, holidays). * Flexibility to travel up to 25% for customer engagements, field support, or events. Preferred Skills: * Bachelor's degree in Computer Science, Electrical Engineering, or closed related engineering discipline. * Hands-on experience supporting UAVs, robotics platforms, or other safety-critical hardware in operational environments. * Proficiency with Linux system administration, scripting, and troubleshooting in CLI environments. * Familiarity with CAD (Computer-aided Dispatch) tools, real-time video/telemetry systems, and operations center software. * Prior experience working directly with public safety agencies, first responders, or government entities. * Track record of contributing to technical documentation, training content, or customer-facing knowledge bases. * Local to the Seattle area and able to work a hybrid schedule of three days per week in the office BRINC Culture Values: * Try the hard stuff * Be innovative - Invent the future * Move fast * Listen to end-users * Strive for excellence * Don't build a dystopia * Be frugal * Save lives through technology If you're interested in this role and in joining BRINC, we hope you'll apply. We'd love to review your application and get to know more about you! BRINC is proud to be an equal opportunity employer that is resolute in cultivating an environment that promotes safety, diversity, inclusion and equity. We're committed to hiring the best talent - regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances - and empowering every employee so they can do their best work. If you have a disability or special need, please let our recruiting team know - we strive to provide appropriate accommodation and assistance. Benefits and perks listed below may vary based on the nature of your employment with BRINC and/or the country within which you work * Comprehensive medical, dental and vision plans for our employees and their families * 401K plan * Maternity and paternity leave * Flexible Time Off (Exempt) / Paid time off (Non-Exempt) * Flexible work environment * Orca pass (for those in Puget Sound) * Free parking (Seattle office) * Free snacks, drinks and espresso (Seattle office)

Job Title: IT Contract & Procurement Specialist I - III Are you an experienced contracts and procurement professional with a passion for IT? Do you excel at managing vendor relationships, negotiating contracts, and ensuring compliance in a fast-paced environment? As an IT Contract & Procurement Specialist, you will work closely with IT management, project managers, and staff to review, manage, and renew IT vendor contracts. You will facilitate the procurement of hardware, software, maintenance, and professional services through both formal and informal processes such as Request for Proposal (RFP), Request for Information (RFI), and bid solicitations. Your expertise will help ensure compliance with policies, laws, and procurement directives while driving cost-effectiveness and risk management. This role offers three levels of progression-**Specialist I, II, and III-**based on your experience and qualifications, allowing you to grow within the organization. About Our Team The IT Contracts and Procurement team is key in ensuring the successful acquisition and management of IT services and solutions. We focus on delivering value, maintaining compliance, and optimizing procurement processes to support our internal stakeholders. Our collaborative and inclusive team environment fosters teamwork, continuous learning, and a commitment to excellence. About You You are a customer service-oriented professional who enjoys building relationships and guiding stakeholders to meet their IT procurement needs while ensuring compliance with ethical standards and regulatory requirements. You possess: ✔ Strong contract management skills - You can read and interpret complex IT contracts and statements of work. ✔ Strategic thinking - You balance process improvements with public procurement regulations. ✔ Excellent communication skills - You effectively collaborate with all levels of the organization. ✔ Procurement expertise - You navigate IT acquisitions, vendor negotiations, and compliance requirements with confidence. Qualifications & Experience IT Contract & Procurement Specialist I ✅ Bachelor's Degree in Business Administration, Public Administration, Law, or related field; OR ✅ Four (4) years of experience in contracts and procurement. IT Contract & Procurement Specialist II ✅ Bachelor's Degree in Business Administration, Public Administration, Law, AND ✅ Two (2) years of experience in contracts and procurement; OR ✅ Six (6) years of experience in contracts and procurement. IT Contract & Procurement Specialist III ✅ Bachelor's Degree in Business Administration, Public Administration, Law, AND ✅ Four (4) years of experience in contracts and procurement; OR ✅ Eight (8) years of experience in contracts and procurement.