Information technology internship jobs in Parker, SC - 226 jobs

World Acceptance Corporation is excited to host an IT Service Desk Intern for the summer of 2026. The program will begin in late May and will last 10-12 weeks. The IT Service Desk Intern will assist in providing technical support and issue resolutions to internal customers across the organization. This position is designed to give hands-on experience in troubleshooting hardware, software, and network issues while learning fundamental IT support processes. Responsibilities may include assisting with password resets, equipment setup, inventory tracking, basic troubleshooting, and documenting support procedures under the guidance of the Service Desk team. Essential Duties and Responsibilities: Assist the IT Service Desk team in providing first-level technical support to internal users in the corporate office and branch locations across the U.S. Learn to respond to help requests received through the ticketing system, by phone, or in person. Assist with setup, configuration, and deployment of new computers, peripherals, and other equipment. Support end users with basic troubleshooting of hardware, software, and network connectivity issues. Help maintain IT inventory, including hardware and software tracking and stock replenishment. Assist in creating and updating knowledge base articles and user guides. Participate in IT projects and rollouts as assigned, gaining exposure to real-world IT operations. Provide excellent customer service while learning effective communication and problem-solving techniques. Maintain confidentiality and follow IT security guidelines and best practices. Perform other duties as assigned by the Service Desk Manager or senior IT staff. Competencies: To perform the internship successfully, an individual should demonstrate the following: Continuous Learning - Demonstrates eagerness to learn new technologies and IT processes. Seeks feedback and applies it to improve performance. Customer Service - Displays professionalism and courtesy. Responds promptly to user needs and follows up to ensure satisfaction. Problem Solving - Thinks critically to identify simple solutions. Escalates more complex issues appropriately. Teamwork - Works well within a team environment. Shares knowledge, asks questions, and supports others. Use of Technology - Shows interest in technology and a willingness to learn new systems and tools. Education and/or Experience: Currently pursuing an Associate or Bachelor's degree in information technology, Computer Science, or a related field. Previous internship, coursework, or personal experience in IT support or troubleshooting preferred but not required. CompTIA A+ or similar certification coursework in progress is a plus. Physical Demands: Must be able to remain in a stationary position for extended periods. Occasionally move about the office to access equipment, files, and supplies. Operate a computer and other standard office equipment regularly. May occasionally lift up to 25 pounds. Work Environment: Office environment. Occasional travel may be required. This job description reflects management's assignment of essential functions; and nothing in this herein restricts management's right to assign or reassign duties and responsibilities to this job at any time. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.

We are seeking a motivated and proactive Tier 1 IT Service Desk Technician to be the first point of contact for technical support within our organization. This in-office role is ideal for candidates who thrive in a collaborative environment and have a passion for troubleshooting and customer service. The Technician will be responsible for handling initial support requests (tickets), resolving common technical issues, and escalating more complex problems to the appropriate Tier 2 or Tier 3 teams. Key Responsibilities Serve as the first touch for all incoming IT service tickets via phone, Microsoft Teams, or email. Diagnose and troubleshoot hardware and software issues, primarily on Windows 10/11 systems. Perform routine tasks such as password resets, break/fix of computers, PC refreshes, and other Tier 1 support functions. Escalate unresolved or complex issues to higher-tier support teams, ensuring timely and accurate handoffs. Document all support interactions and resolutions clearly and professionally. Work closely with the entire IT team to collaborate on solutions and improve support processes. Maintain a proactive mindset, seeking opportunities to prevent issues and improve user experience. Required Skills & Qualifications Strong troubleshooting and diagnostic skills for PC hardware and software. Hands-on experience with Windows 10/11 operating systems. Excellent communication skills, both verbal (phone/Teams) and written (technical documentation). Comfortable providing support over the phone and through digital collaboration platforms like Microsoft Teams. Ability to work effectively within a team and interact professionally with end users and IT colleagues. Proactive approach to customer service and technical support. A+ Certification or equivalent technical credentials preferred. Must be able to work onsite; remote work is not available for this position. Daily Routine Monitoring and responding to new support tickets. Working through pending backlogged tickets. Reviewing reports for trends. Resetting user passwords and resolving access issues. Troubleshooting and repairing desktop and laptop computers. Supporting PC refresh initiatives and hardware replacements. Escalating unresolved issues to next-tier IT staff. Communicating status updates to users and IT team members. Maintaining accurate records of support activities. Why Join Us? As a Tier 1 IT Service Desk Technician, you will play a vital role in our technology operations. You'll gain hands-on experience, work with a knowledgeable IT team, and contribute to a positive user experience. If you are technically skilled, customer-oriented, and thrive in a fast-paced office environment, we encourage you to apply! Compensation The position has a compensation package inclusive of base, bonus (if eligible), benefits, 401k contribution, time off, recognition awards and more. This salary range is $60,000-$70,000. Benefits and Perks The Highlights: All around competitive culture where together we strive to: Approach each day with a tenacious curiosity Communicate openly and honestly- internally and externally Work hard, take risks, fail fast…learn and move on Embrace diversity and welcome opposing thoughts Empower and develop each other We have an open and inclusive culture where you'll learn and grow through programs and resources like: Quarterly company all employee meetings Management and Leadership development Initiatives and special projects with executive leadership exposure Access to top-notch learning courses through LinkedIn Learning Regular manager check-ins to drive performance and career growth Our more standard benefits Full-time exempt roles have a Permissive Time Off Policy, giving you flexibility to rest, relax and recharge away from work Paid Company Holidays A comprehensive benefits plan including medical, dental, life, vision, disability, and life insurance 401(k) retirement program with a fully vested immediate company match Flexible Spending Account options for pre-tax employee allocations Equal Opportunity Employer Current is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by law. All employment is decided on the basis of qualifications, merit, and business need. At Current, we are Always On and working to improve lives with the industry's most expansive portfolio of sustainable advanced lighting and intelligent controls that reliably meet our customers' needs. Learn more at CurrentLighting.com

Job Description Who we are COURSER is a partnership platform that helps technology service companies identify and take the next step in growth. Our organization has a strong company culture built on our values of Teamwork, Service, Growth-Minded, Trust, and Innovative. Our team dedicates their time working together to provide phenomenal experience for our customers. Be ready to join a fast-paced, ever-evolving IT company that is bringing on new customers and team members to continue strong growth into the future. IT Support Services II-Help Desk We are seeking a skilled IT Support Services II to join our dynamic IT team. The ideal candidate will have extensive experience in providing technical support and troubleshooting for various IT systems, software, and hardware. This role requires the ability to handle more advanced technical issues, mentor junior staff, and contribute to IT projects and initiatives. Key Responsibilities: Advanced Technical Support: Provide second-tier support for hardware, software, and network-related issues escalated from junior team members, ensuring timely resolution. System Administration: Assist in the administration and management of IT systems, including servers, workstations, and cloud environments. Troubleshooting: Diagnose and resolve complex technical issues across a variety of platforms, including Windows, mac OS, Linux, and mobile devices. User Support: Respond to service requests from users, providing exceptional customer service and ensuring a positive user experience. Documentation: Maintain comprehensive documentation of IT support processes, troubleshooting steps, and system configurations for knowledge sharing and future reference. Mentorship: Assist in training and mentoring junior IT support staff, providing guidance on best practices and technical skills. IT Projects: Participate in IT projects, such as software deployments, system upgrades, and network enhancements, ensuring projects are completed on time and within scope. Monitoring and Maintenance: Monitor IT systems and networks for performance and security, proactively identifying and resolving potential issues. User Account Management: Manage user accounts, permissions, and access rights within various systems and applications. Incident Reporting: Track and report on incident trends, root causes, and resolutions to help improve IT services and support processes. Key Qualifications: Bachelor's degree in Computer Science, Information Technology, or related field (or equivalent experience). 3-5 years of experience in IT support or system administration, preferably in a corporate environment. Strong knowledge of operating systems (e.g., Windows Server, Linux, mac OS) and enterprise applications. Experience with networking concepts, including TCP/IP, DNS, DHCP, and VPN configurations. Familiarity with helpdesk and ticketing systems (e.g., ServiceNow, JIRA, Zendesk). Excellent problem-solving skills and the ability to troubleshoot complex technical issues efficiently. Strong communication skills, with the ability to explain technical concepts to non-technical users. Preferred Experience: Experience with ConnectWise Certifications such as CompTIA A+, Network+, or Microsoft Certified Solutions Expert (MCSE). Experience with cloud services (e.g., AWS, Azure) and virtualization technologies (e.g., VMware, Hyper-V). Knowledge of IT security practices and data protection regulations. What we do for you At COURSER we prioritize our employees' personal and professional development, offering best in class training, mentorship, and opportunities for growth through our self-promotion paths. We encourage innovation and challenging the status quo. With teams across the country, we have a wealth of knowledge and a team that is eager to share and grow together. Benefit Highlights Competitive benefits package, including medical, dental, vision, and life insurance 401k match Flexible PTO 10 Holidays including your Birthday and a Floating Holiday! Gym reimbursement Amazon Prime reimbursement 40 Hours for Volunteer Time Paid Maternity and Paternity leave Paid certifications Learning and development programs Courser is an equal opportunity employer. Applications are considered for positions without regard to veteran status, uniformed service member status, race, creed, color, religion, gender, gender identity, sex, sexual orientation, citizenship status, national origin, marital status, age, physical or mental disability, genetic information, caregiver status or any other category protected by applicable federal, state, or local laws. Powered by JazzHR l7MJCIeO2A

About the Role We are seeking a IT Support Specialist to deliver exceptional IT support across office and field operations. This role requires a proactive professional who can troubleshoot issues, manage IT systems, and ensure seamless technology experiences for end -users. The ideal candidate has strong problem -solving skills, excellent communication, and a passion for staying current with technology trends. Key Responsibilities Manage and operate the IT Help Desk, ensuring timely resolution of tickets and user support. Configure and deploy new hardware/software; provide basic end -user training. Support and maintain Active Directory, Microsoft 365, and Windows environments. Oversee Antivirus and Windows Update Servers to keep devices secure and compliant. Provide remote and onsite troubleshooting for hardware, software, and networking issues. Maintain clear IT documentation for processes, systems, and activities. Ensure proper management of printers, copiers, and scanners. Collaborate with vendors and internal stakeholders to optimize systems. Participate in training and professional development to strengthen technical expertise. Provide after -hours support for urgent issues or project implementations when needed. Qualifications Associates Degree in IT or a related field. DataClear certification Proficiency with Active Directory, Microsoft 365, and Windows OS. Experience in hardware/software setup, configuration, and troubleshooting. Familiarity with networking, Linux, and information security practices. Strong communication skills for supporting non -technical users. Commitment to continuous learning and staying updated on emerging technologies.

Purpose Financial, Inc. is an innovative consumer financial services company that offers a diverse suite of credit products, promoting financial inclusion and meeting consumers wherever they are. Through its brands, the company is committed to helping customers achieve their version of financial stability in the moment and in the future. Since 1997, Purpose Financial has been a pioneer in the consumer credit and financial services market offering money solutions in over 1,500 storefronts locations and online lending. Providing services in over 27 states, Purpose Financial employs over 3,700 team members. At Purpose Financial we are always on the lookout for motivated individuals who share in our values of mutual respect to join our team of outstanding professionals. We offer: Competitive Wages Life/Health Benefits 401(k) Savings Plan Educational Assistance Paid Vacation/Holidays Employee Discounts Work-life Balance Business Casual Environment Paid Volunteer time off Rewards and Recognition Program EAP To learn more about Purpose Financial visit Purpose Financial Website Position Summary Human Resources Info This is a posted IT Intern to see if posting changes. Job Responsibility Human Resources Info This is a posted IT Intern to see if posting changes. Job Responsibilities Cont. Education Required Human Resources Info This is a posted IT Intern to see if posting changes. Experience Required Human Resources Info This is a posted IT Intern to see if posting changes. Knowledge Required Human Resources Info This is a posted IT Intern to see if posting changes. Physical Requirements Human Resources Info This is a posted IT Intern to see if posting changes. Competencies Compliance/IntegrityCustomer CentricityInterpersonal SkillsResilienceResults/AccountabilityWorking with Diverse PopulationsTravel Attire Other All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability. Requisition ID: 15200

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

About Aviation Electronics, Electrical, and Computer Systems Technicians (AV) work with some of the most advanced aircraft systems in the world. They repair and maintain electrical and electronic systems ranging from radar and communications to navigation and weapon systems. AV Sailors may also volunteer as Naval Aircrewmen, performing in-flight duties and operating radar and weapon systems. Responsibilities Depending on your rating (AE or AT), you may: Troubleshoot and repair complex aircraft systems, including digital computers, fiber optics, infrared detection, radar, and laser electronics. Maintain electrical power generation and distribution systems. Test and calibrate aircraft instruments and automatic flight controls. Perform micro-miniature module repair on circuit cards. Install modifications to aircraft electronics systems. Operate diagnostic equipment and read electrical diagrams. Work Environment AV technicians serve at sea and ashore worldwide. Work may be performed in hangars, onboard aircraft carriers, in labs, or outdoors on flight lines. Youll work closely with other technicians, often with minimal supervision, in both technical and operational settings. Training & Advancement Class A Technical School Pensacola, FL (1826 weeks) Covers aviation theory, electrical systems, electronics theory, and technical skills. After training, Sailors are assigned to AE or AT ratings and may serve at naval air stations, squadrons, or aboard carriers. Advanced training is available for specific aircraft and systems. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal color perception Interest in aviation and working with aircraft Strong aptitude in electronics, computers, and precision technical work Manual dexterity, good memory, and physical fitness Pay & Benefits Competitive salary Enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

Full-time Description The goal of a Field User Support Specialist is to provide timely technical assistance to computer users. The specialist is a patient listener and clear communicator who can convey assurance to a client in a difficult situation. The specialist holds an essential role in sustaining our company's high standards and excellent reputation by providing our clients with a phenomenal support experience. The Field User Support Specialist serves our clients as the initial point of contact, using active listening and asking targeted questions to effectively understand their needs and ensure the support team has the relevant information to take action and resolve the issue. Understanding the applicable client SLA (Service Level Agreement) and effectively communicating ETR (Estimated Time of Resolution) is essential in setting realistic expectations and achieving client satisfaction. What We Offer Competitive compensation Medical, dental, and vision insurance 401(k) Plan Short-term/long-term disability and life insurance Flexible PTO 7 company-paid holidays and 1 floating holiday Employee Assistance Program (EAP) What You'll Own Resolve technical issues for users via telephone, electronically, or in-person. Pre-process service requests as they arrive via phone, manual entry, or direct client input. Enter all work items as service requests in the ticketing system. Answer user questions regarding computer hardware and software, printing, scanning, email, operating systems, and connectivity. Use the ticketing system to record all technical issues, remedial actions, installation activities, and solutions. Follow documented procedures in the technical knowledge base. Perform remote troubleshooting through pertinent questions and diagnostic techniques. Follow design or installation specifications to install and perform repairs to hardware, software, or peripheral equipment. Set up equipment for user needs, performing or ensuring proper installation of cabling, operating systems, or appropriate software. Work towards resolution per the applied SLA within the budgeted timeframe and skillset. Escalate advanced or unresolved tickets to the next level of support personnel or vendors. Contribute to knowledge base training materials and procedures. Follow up with clients to ensure their systems are fully functional. Other tasks as assigned by the supervisor. Requirements What We're Looking For Key Technical Skills: Remote Troubleshooting - the skill to recognize the cause of a problem. Technical Aptitude - a good understanding of computer operating systems, applications, peripheral devices (printers, scanners, etc.), mobile devices, and other technology. Competent Typing Skills - the ability to listen and type quickly, using concise, clear language with polite and professional grammar. Competencies: Technical capability. Excellent verbal and written communication. Client focus. Thorough. Eager to learn and adaptable. Self-motivated. Integrate well with Client Support Team. Required: High School Diploma or GED. At least two years of relevant experience. Preferred: Associate's or technical degree in an IT discipline. CompTIA A+ Reports To: Advanced Managed Services Manager What to Expect This role operates in a professional office environment. This role routinely uses standard office equipment and applications, including computers, phones, photocopiers, filing cabinets, and fax machines. While performing the duties of this job, the employee is regularly required to talk or hear. The employee is frequently required to stand, walk, use their hands, and reach with their hands and arms. The employee is occasionally required to sit, climb, balance, stoop, kneel, crouch, or crawl. The employee must frequently lift and move up to 10 pounds and occasionally lift and move up to 25 pounds. This job's specific vision abilities include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. This role is required to work on client sites. Equal Opportunity Employer Lockstep Technology Group is proud to be an Equal Opportunity Employer and provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Help Desk Analyst Tier 2 Provide outstanding user support in communication, troubleshooting, and resolution of tickets. Follow up with users to ensure that their tickets are resolved within the contracted or agreed upon time frame. Contribute to Knowledgebase articles/guides, canned responses, and training. Analyze trending recurring issues and collaborate to create end user training to resolve these issues. Build documentation for various new and recurring tasks/operations. React to high priority requests and support and interface with VIP/executive level personnel. Configure new user equipment and accounts. Provide IT Help Desk / Level 1 / Level 2 support to all local and remote clinics via phone/email/remote Provide troubleshooting expertise in PC's, laptops, printers, medical equipment, and their associated software. Manage mobile devices including iPhones, Androids, iPads, Samsung tablets via EndPoint and InTune Basic Network Troubleshooting and work with vendors on Network issues. Engage in Network Troubleshooting/Networking Training. Analyze, investigate, and resolve high level support issues from customers via support cases logged in ticket system. Adhere to agreed Service Desk procedures and working practices. Consistently achieve high performance in troubleshooting and resolving tickets. Monitor the outstanding incident queue and ensure all are progressed in a timely manner, within Service Level Agreements (SLA)s. Any other duties deemed required as part of the day-to-day role and to be able to work across department when required. Location and Schedule Office in downtown Greenville, SC 4:30 AM - 1:30 PM Education and Experience Requirements Can work under pressure to deliver a high standard of service Experience with desktop/laptop hardware repairs or upgrades required Some Network troubleshooting experience helpful CompTIA A+/Security+ certification desirable Strong amount of technical knowledge of Windows 11, Microsoft Office products, EMR systems Proficiency in MS Operating Systems, Remote Mobile Technologies, MS Office suite, and Smart Devices running iOS and Android Basic Azure experience helpful Prior experience is not required but some FreshService experience is a plus Six (6) months experience in customer service with a passion for high customer satisfaction and achieving operational excellence Previous experience working in a Help Desk analyst role Position Benefits Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health Day Calm subscription for all employees

SUMMARY OF POSITION: Reporting to the CIO, the IT Support Specialist I provides first level support through a courteous, helpful, unbiased and professional manner to students, faculty, and staff by installing, maintaining, and repairing all university supported hardware and software. Troubleshoot computer, application, network, and printer related problems, determine problem source, and advise on appropriate action. Take ownership of customer support issues and respond effectively until resolution. ESSENTIAL DUTIES/ NON-ESSENTIAL DUTIES AND RESPONSIBILITIES: Computer (80%) Install, maintain, and troubleshoot all internal and external software for Converse systems and peripheral devices including, but not limited to Windows and Mac devices, laptops, handheld devices and digital media devices. Troubleshoot and assess risk and provide solutions related to malware removal and anti-virus Resolvehelpdeskticketsforfaculty,staff,andstudentsinaprofessionalandtimely Install, troubleshoot and problem resolution for standard and customized software and Update and maintain accurate data and inventory of all devices, assets, software and license Must communicate with internal and external customers in a positive, solution-oriented Responsible for communicating with outside vendors to procure pricing estimates on software and hardware on behalf of Converse. Tracking and routing problems and requests, and document resolutions Identifying and escalating situations requiring urgent attention Testing equipment that has been repaired prior to returning the equipment to the user Mentor student workers Provide documentation and knowledge-based articles on deployment, policies and procedures Multimedia (20%) (not limited to: projectors, smart boards, document cameras, mixers) Set-up and tear down equipment for special events Installing and maintaining all multimedia equipment when feasible Provide assistance to departments and offices of the university with multimedia related issues Maintain and update documentation on all multimedia equipment JOB QUALIFICATIONS: Minimum qualifications: Bachelor'sDegreeinInformationTechnology,ComputerScienceorrelateddiscipline, equivalency in other degree, certificates and 6 months-1 year of experience are accepted. Preferred Qualifications: Proven experience as an Intern in technology related field, Helpdesk Technician, or similar Minimum of 1 year experience preferred. Experience with Windows and Mac devices Knowledge/Skills/Abilities: Ability to provide technical support to users Ability to explain technical concepts in non-technical terms to faculty, staff and students Be knowledgeable and keep current by reading, interpreting, and applying information on technological changes and updates Knowledge of computer hardware and software Basic network connectivity troubleshooting Skill to prepare clear and concise written communications Ability to research technical manuals and guides to respond to user questions; prioritize requests, organize, schedule, and coordinate a variety of activities and projects Ability to learn new software and hardware packages Adapt to changes in technology Work independently and as a team member Well-grounded philosophy of honesty, integrity, and respect Demonstrated ability to establish and maintain effective and collaborative working relationships with various constituents including both internal to the organization and with the public Ability to work with and engage a diverse group of people Ability to work independently yet value and support a team-based environment Demonstrated professionalism and positive attitude GUIDELINES AND SUPERVISION: The IT support specialist I reports to the CIO and operates as part of the CT team but executing work for faculty, staff and students at Converse University. Under general supervision this specialist responds to and diagnoses problems through discussions with users. Work is characterized as solving known issues that can be escalated to a higher level when necessary (mid-level). The work will be completed in an independent way. The Specialist will oversee student workers. Work Schedule: Monday-Thursday 8:00-5:00, Friday 8:00-1:00 Display a willingness to work additional hours during the week and/or weekend, if required. Licenses: NA DISCLAIMER: The preceding job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this classification. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. We believe that a diverse faculty and staff are essential to achieving academic excellence; thus, we strongly encourage applications from candidates from all racial, ethnic and cultural backgrounds.

As an IT Support Specialist, you'll provide primary technical support to end users, helping resolve hardware, software, and peripheral issues across a variety of systems. You'll play a key role in ensuring the IT infrastructure runs smoothly, whether assisting users directly, troubleshooting technical problems, or maintaining system operations. This role involves a mix of Tier 1 and Tier 2 support and requires strong problem-solving skills, clear communication, and the ability to work independently and collaboratively. You'll be working across multiple platforms including desktops, laptops, mobile devices, conferencing tools, and cloud services. Responsibilities: Provide front-line technical support to end users in-person or using remote tools. Diagnose and troubleshoot hardware, software, and basic network related issues. Install, configure, and maintain computer systems, applications, and peripherals. Support user onboarding/offboarding, including workstation setup and account provisioning and de-provisioning. Perform routine system checks to ensure uptime and performance. Track and manage IT inventory; assist with making purchase requests for IT related items. Coordinate hardware repairs and service requests with vendors as needed. Document support requests and resolutions according to company standards. Identify recurring issues and contribute to documentation and process improvements. Requirements Associate degree in Computer Science, Information Technology, or related field. Minimum of 2 years in an IT support or help desk role, or an equivalent combination of education and experience. Proficiency with Microsoft 365, Windows 10/11, and common desktop software. Basic knowledge of Microsoft Azure AD, Google Workspace, and AWS is a plus. Understanding of networking concepts and security best practices. Experience with ticketing systems and remote support tools. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to prioritize tasks, work independently, and collaborate effectively in a team environment. CompTIA A+, Network+, Security+ Preferred Microsoft 365 Certified: Modern Desktop Administrator Associate Preferred Benefits: 401(k) Matching Health Insurance Dental Insurance Vision Insurance Disability Insurance Employee Assistance Program Flexible Spending Account Life Insurance Paid Time Off Tuition Reimbursement Salary Description $50,000 - $55,000

The IT Support Center Technician will provide Tier 1 and Tier 2 technology support for BJU, Inc. employees' computers, applications, printers, and phones and assure users' needs are addressed. This employee will assist the supervisor with the scheduling of students and the assigning/completion of their work and will continually seek ways to improve end user experiences with supported technologies. PRINCIPAL DUTIES AND RESPONSIBILITIES: * Provide solutions to user issues with computer hardware, network, printers and software * Answer customer calls to the IT Support phone line and provide assistance * Provide onsite assistance with setup and troubleshooting of customer equipment * Research and recommend technical solutions to challenges as they arise * Maintain documentation about issues and solutions * Continually improve user experiences with all supported technologies * Assist with the training and oversight of student technicians * Communicate in a timely and professional manner * Other duties as assigned by supervisor REQUIRED KNOWLEDGE, SKILLS AND ABILITIES: * Ability to lead others * Ability to work with frequent interruptions * Ability to take initiative in solving problems * Knowledge of operating system platforms such as Windows and Apple * Basic knowledge of LAN, hubs, switches and network configuration * Some experience in technical computer support * Ability to interface with users and discuss issues in language that users will understand * Knowledge of computer hardware and software components * Working knowledge of basic office and non-standard applications * Troubleshooting capabilities * Excellent communication skills, written and oral * Ability and willingness to learn new technologies An applicant must be a born-again Christian who has a personal relationship with Jesus Christ. Each applicant must agree with and affirm the Bob Jones University creed, mission (see ******************************************** and core biblical doctrines regarding areas such as the Bible, the triune God, man and salvation, etc. Employees are expected to maintain a conservative lifestyle and support Bob Jones University's positions on issues such as beverage alcohol and addictive substances, creation, marriage and human sexuality and the sanctity of life, etc., (***************************************** Employees are to be active members of a local Bible believing church which holds orthodox theology. Applicants must be committed to providing students an excellent, world-class education from a biblical worldview. #LI-Onsite Required Education: Bachelors

Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit

Job Description Our mission is simple: we want to partner with you to find the right position for your future. Our SWAT team approach is based on our ability to align your expertise with our clients' needs to forge long-lasting partnerships. Gr8ttek is looking for a regular Field Specialist to join its Infrastructure Delivery team. Reporting to the Territory Supervisor the Field Specialist will perform a variety of hardware-focused, break fix services and solutions on various client products. Candidates must possess the ability to perform basic and moderately complex troubleshooting and repair activities. Position may require the exercise of moderately complex analytical skills and to make decisions based on established department and company guidelines. Benefits: $40 per call/$5 per call per diem Dell/Lenovo certification training Responsibilities and Skills Providing customer break fix support for designated equipment Communicating clearly in written and verbal form Possess excellent customer service skills Accepting and delivery of all service calls assigned Completing all administrative tasks associated with each call Responsible for control and return of assets and inventory Other duties may be assigned to meet business needs May provide functional guidance to colleagues Requirements Typically requires technical school certification or equivalent and 1-2 years of relevant experience Ability to drive yourself to client locations Ability to lift and or move various computer equipment up to 50 lbs. Valid driver's license Reliable transportation with valid registration and adequate insurance Additional requirements may exist if offer of employment is extended Must own a basic repair tool kit Powered by JazzHR wm BYZLI3dA

Security Finance is Hiring: Help Desk Support 2 Location: This position is remote with travel required on a quarterly basis. (Must reside in AL, GA, ID, LA, MO, OK, SC, TN, TX, UT, WI) Security Finance is a trusted leader in the financial services industry, serving communities since 1955 with safe, easy installment loans and income tax preparation. We're looking for a dedicated and customer-focused Help Desk Support professional to join our team and provide technical, hardware, software, and operational support to our company-maintained systems and services. As a Remote Help Desk Support 2, you will: * Provide Level 2 remote technical support for hardware, software, and basic operational support for Company-maintained computer systems and services for branch, home office, and mobile company personnel in Spanish and English. * Mentors and assts level 1 technicians with Technical Support * Receives initial and referred incoming contacts and calls from field and home office personnel regarding system or operational related problems and/or service request * Resolves moderately complex problems requiring system and technical knowledge and delivers services to meet internal customer expectations and needs * Records key information of reported incidents into Incident (case) Management System * Determines additional routing of reported cases to other Help Desk levels and/or supporting departments as needed * Reviews Tier 1 tickets for correct troubleshooting and resolution status * Informs management of recurring problems and/or deficiencies * Assist with electronic setup for new office locations or merged offices as needed. * Perform quality assurance testing and assessment of new software. * Prompt and regular attendance is required. To be a great fit, you should have: * 1 year of experience in a help desk environment * A reliable internet connection (DSL or faster) * A strong customer service orientation with effective verbal and written communication skills * Ability to work professionally with others and maintain composure in stressful situations * Flexibility in work hours * Basic knowledge of computer based systems, tools, and processes as well as basic knowledge of company business processes, policies and procedures * Ability to troubleshooting and remotely installing hardware * High School Diploma or equivalent required * A 2-year technical school degree or equivalent (preferred) * Related technical certifications (preferred) We offer: * Top-notch training to help you build a solid foundation and excel in your role. * A comprehensive benefits package including medical, dental, life insurance, short- and long-term disability, profit sharing, 401(k) with company matching, and paid sick, holiday, and vacation time. * Community Service opportunities - we actively contribute to charities, local food banks, and educational initiatives. * Career growth potential - we encourage internal growth and provide pathways for advancing careers. Why Security Finance? We are a proud, community-focused company that has been helping our neighbors since 1955. We offer a welcoming and supportive work environment, where employees are valued and given opportunities to grow. At Security Finance, it's not just about providing financial services-it's about making a difference in the communities we serve. Ready to make a difference?

Junior Systems Administrator DEPARTMENT: INFORMATION TECHNOLOGY SERVICES The Junior Network Services Administrator plays a crucial role in supporting the University's network infrastructure and systems. This position works closely with other members of the Network Services team, assisting in day-to-day tasks as needed. This is a full-time position that works a 40 hour per week schedule and will occasionally require overtime and weekend hours. On-call participation during university closures and events is compulsory. This is an excellent opportunity for a recent graduate or entry-level professional looking to gain hands-on experience in a dynamic IT environment. Responsibilities * Assist in the administration of applications and servers, including installation, patching, and troubleshooting. * Assist with user account management. * Support end-users by resolving technical issues related to hardware, software, and network connectivity. * Monitor health/security of servers, security appliances, and remote access infrastructure; assist in remediation of discovered issues. * Monitor network performance, identify potential issues, and assist in the implementation of adjustments to ensure optimal network operation. * Contribute to the development and maintenance of technical documentation, including network diagrams, procedures, and user guides. * Perform routine system backups and participate in disaster recovery planning and testing. * Participate in Network Services on-call. * Other Assigned Duties Average Weekly Time Allocations 30% - System Administration Duties 25% - End-user Support 20% - Network Infrastructure Maintenance 10% - Network Performance Monitoring / Response 15% - Unallocated/Other Assigned Duties Physical Requirements * Ability to lift and carry equipment weighing up to 75 pounds. * Capability to work in confined spaces, such as server rooms or network closets, for extended periods of time. * Manual dexterity and hand-eye coordination to perform tasks such as connecting cables, replacing components, and racking network equipment. * Good vision and color perception to troubleshoot and identify issues with network cables, connectors, and indicator lights. * Ability to sit or stand for extended periods while performing computer-related tasks. * Ability to convey detailed or important instructions and ideas accurately, loudly, or quickly. * Adequate hearing ability to communicate effectively in person, over the phone, and via audio/video conferencing. Working Relationships This role will report to the Director of Network Services. This role is required to engage Student Technicians and other ITS staff to complete work and is required to communicate need, train, and follow-up with assigned or delegated work effectively. Work Schedule IT Services is open Monday through Thursday, 8:30 a.m. - 5:00 p.m., and Friday 8:30 a.m. - 12 p.m. Summer hours may vary. Office hours are subject to change as deemed necessary. Occasional work on Saturdays and evenings may be required. On-call participation during university closures and events is compulsory. Travel Some travel may be required for supporting our campus at Greer. In addition, there may be training opportunities where travel may be necessary. This job description in no way states or implies that these are the only duties to be performed by the employee. This new team member will be required to follow other instructions and to perform other reasonable duties as requested by his or her supervisor.

SERVICE DESK TECHNICIAN II Purpose Our clients rely on the IT services we provide so they can serve their customers/clients, employ their staff, and add value to their communities. Increasing client confidence through timely, professional, friendly, and knowledgeable remote-support service is paramount to being the IT Leader we strive to be. Additionally, Corsica depends on the efficiency of Service Desk members to keep costs low. The purpose of the Service Desk Technician 2 is to provide client-centered, efficient, and effective level 2 remote support to Corsica clients. As an intermediate-level technician, the Service Desk Technician 2 plays a key role in minimizing client downtime and disruptions to client technical environments by resolving more complex and non-standard technical issues. Responsibilities The responsibilities for this position include: Receive, classify, and triage incidents and simple requests. Troubleshoot and resolve incidents to return service to clients as quickly as possible. Implement low risk, well-understood changes that are requested by end users. Follow standard operating procedures as documented in the Knowledge Management System. Work with the team and escalate as needed with the assistance of management. Stay up to date on the latest technologies through ongoing education. Maintain and update system documentation and event records. Competencies and Qualities Qualified candidates must meet the following job requirements: Able to function effectively in a high-paced environment Able to understand the perspective of the client in all service interactions Makes effective use of time and complete tasks efficiently and on time Able to work with a team, communicate effectively, and have high attention to detail Meets client and corporate expectations for attendance, quality, and performance Must have intermediate experience with each of the following: System hardware, software, and operating systems Active Directory and Group Policy administration Must have basic experience with each of the following: Cloud solutions such as Office 365 and Google Apps Networking concepts such as TCP/IP, DNS, and DHCP Switches, firewalls, and advanced infrastructure Experience with each of the following is a plus but not required: Cloud-based data-centers such as Azure and AWS Server applications such as SQL Server and RDS Voice technologies and phone systems Education, Experience, and Certifications Required Must have at least a high school diploma or GED. A minimum of 4 years of professional ITSM experience is required. Must have at least 2 certifications from vendors such as Apple, CompTIA, or Microsoft. Preferred Associate degree or better is preferred. MSP experience is preferred. Supervisory Responsibility This position has no direct reports and is not expected to supervise the work of others. This position may be expected to self-manage time and priorities based on incoming tickets, following Corsica policies and procedures. Work Environment In most cases, work will be performed in a climate-controlled office space. Work will require the use of standard office equipment, such as computers, phones, and multi-function printers. The position will be expected to make use of specialized tools and software for troubleshooting and maintaining systems and infrastructure. Travel Less than 1% travel is expected with this position. Physical Demands Candidate should be able to lift 20 pounds or more. The position will require sitting for long periods of time and may occasionally require bending, lifting, and driving. Position Type/Expected Hours of Work This is a full-time position for five, eight-hour days (40 hours total) per week. A one-hour lunch break is provided. Corsica provides 24x7x365 coverage, so shift times may vary depending on need. Expected shift will be communicated in advance. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Job DescriptionSalary: U Trust Insurance Agency LLC is a growing insurance organization operating across 30+ U.S. states. We are looking for a dependable and practical IT Support Specialist for small technical tasks, troubleshooting, and one-off projects. This is a side-work contract role, ideal for someone already working in IT who wants to take on simple, predictable tasks without heavy system administration responsibilities. Key Responsibilities Set up and configure Windows laptops and desktops. Install, update, and troubleshoot basic software (browsers, Office tools, PDF tools, antivirus, drivers). Perform basic diagnostics for hardware issues (slow performance, device errors, connectivity issues). Assist employees with simple technical questions (accounts, printers, email settings). Support small on-site tasks when needed (checking equipment, cables, routers) in Spartanburg, SC. Set up or replace peripherals (monitors, keyboards, webcams, headsets). Ensure devices are updated and secure (Windows updates, basic settings). Required Qualifications 13 years of experience in IT support, helpdesk, or similar role. Strong knowledge of Windows 10/11. Understanding of basic networking: Wi-Fi, router settings, cable connections, IP basics. Ability to troubleshoot hardware and software issues independently. Good communication skills in English; Russian or Ukrainian is a strong advantage. Responsible, organized, and comfortable working with tasks on demand. Nice-to-Have Ability to assemble or upgrade a PC (optional). Experience with remote support tools (AnyDesk, TeamViewer, Zoom Remote Control). Ability to document simple internal instructions (SOPs). We Offer Flexible workload tasks as needed (side work / extra income). Long-term cooperation with a stable U.S. company. Competitive compensation per hour or per task. Friendly international environment. How to Apply Please apply directly through the platform where you found this job post. We will review all applications and contact each candidate, providing feedback and further steps in the order applications are received.

As an IT Support Specialist at Appalachian Network Services Inc, you will be a critical player within our IT department, providing high-level technical support and handling complex, escalated issues. This role is essential for ensuring efficient IT operations across the organization and includes significant responsibilities for onsite IT services and occasional cross-training with the Field Services department to support scheduling and operational demands. Key Responsibilities: Provide second-tier support for complex IT issues, both remotely and onsite, relating to technology such as workstations, servers, printers, networks, and phone systems. Act as the primary technician for onsite IT services, ensuring timely and effective resolution of issues. Support disaster recovery solutions and maintain network infrastructure, including WAN and LAN connectivity, routers, firewalls, and security. Implement and support remote access solutions, including VPN, Terminal Services, and Citrix. Monitor alerts and notifications from the remote monitoring and management system, responding accordingly through service tickets. Maintain and review system documentation in ConnectWise, ensuring accurate and effective documentation of support activities. Additional Duties and Responsibilities: Provide fast and effective responses to customer requests, improving customer service perception and satisfaction. Collaborate closely within the IT team to manage and escalate IT issues as required. Cross-train with the Field Services department to assist with large projects or scheduling needs, ensuring a cohesive and flexible operational capability. Consistently maintain service level agreements by swiftly responding to and resolving service tickets within prescribed timeframes. Accurately record all billable hours and services performed, both internally and for customers, using ConnectWise. Ensure daily productivity aligns with departmental goals by effectively managing and documenting work tasks to meet operational standards and client expectations. Licensing and Compliance Requirements: This role requires active participation in obtaining a NC Alarm System License Registrant. This licensure is essential for any team member involved in the installation, maintenance, or remote access to Camera Systems, Alarm Systems, or Access Control Systems. Management of the licensure process will be overseen by our NC Alarm System License Licensee to ensure all legal and regulatory requirements are met. Company Culture: At Appalachian Network Services Inc, we embody core values of Excellence, Security, Technological Agility, and Teamwork, which guide our commitment to innovation and safety in all our operations. We support professional growth and continuous learning, encouraging our team to enhance their skills and contribute effectively to our technological goals. We uphold a zero-tolerance policy for workplace negativity and toxicity, actively fostering a culture that rewards problem-solving, innovation, and teamwork. Our commitment to a positive work atmosphere ensures that every team member feels valued and supported. Every employee is encouraged to take initiative and contribute ideas to ongoing improvements. By promoting an environment where all voices are heard and respected, we ensure that team members feel part of our collective success and are supported in their efforts to excel. Knowledge, Skills, and Abilities Required: Advanced understanding of operating systems, business applications, printing systems, phone systems, and network infrastructure. Strong interpersonal and communication skills, including telephony skills, active listening, and customer-care abilities. Proficient in diagnostic and troubleshooting skills with the ability to multitask and adapt quickly to changing requirements. Self-motivated with the ability to work effectively in a fast-paced environment. Professional Certifications: Required: ETAI Computer Service Technician CST, Associate-level certifications from all of the major system manufacturers that we currently sell (e.g., Paxton, 2N, Sangoma, Bosch, Milestone, Kramer, BitTitan as well as Microsoft 365 Certified: Fundamentals) Preferred: CompTIA Security+, Network+, Server+ Experience: Bachelor's degree in Information Technology, Computer Science, or a related field is preferred. At least 5 years of experience in IT support roles, demonstrating a track record of problemsolving and technical expertise. Schedule: Full-time, 8 Hour Shift, Monday to Friday Potential on-call responsibilities as needed As part of this process, the selected candidate will be subject to a criminal background check, FBI finger Printing, and drug testing to ensure compliance with regulatory standards.