Information technology internship jobs in Pocatello, ID

This is a doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

We are looking for highly motivated IT professionals to join our ever growing team here at Bingham. You must be willing and able to learn new skills and adapt to change often, as the medical field is ever changing. You must have good communication skills and be detail oriented. We have multiple providers and specialties and provide services in several of our surrounding areas. If you are looking for a rewarding and fulfilling career and enjoy fast paced environments this will be a good fit for you. JOB REQUIREMENTS Minimum Education : Highschool diploma, CompTIA A+ Certification Preferred Minimum Work Experience : 2 years related Service Desk/Customer service work experience preferred. Required Skills, Knowledge, and Abilities : Proficient in office software applications (e.g., Microsoft Office Suite). Strong organizational skills with the ability to multitask and prioritize work effectively. Excellent phone etiquette and communication skills. Attention to detail and accuracy in data entry tasks. Ability to troubleshoot technical issues both individually and with end users. ESSENTIAL FUNCTIONS Primary duties will include assisting the director in managing and maintaining organization's computers, mobile phones, and software. This will include maintaining Bingham Healthcare's technical inventories and addressing problem tickets. The successful candidate will have the ability to research and resolve issues for both hardware and software. This position also requires the ability to document steps taken and writing or updating run books for other technicians to use for future issues. MENTAL AND EMOTIONAL REQUIREMENTS Handles Multiple Priorities. Independent discretion/decision making. Makes decisions under pressure.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Description & Requirements Maximus is searching for an Analyst - Prog Support. This is a fully remote role. is contingent upon contract award* Must have the ability to pass a federal background check. requirement provided below. Remote Position Requirements: - Hardwired internet (ethernet) connection - Internet download speed of 25mbps and 5mbps (10 preferred) upload or higher required (you can test this by going to ****************** - Private work area and adequate power source Essential Duties and Responsibilities: - Perform various analytical functions in support of the project while ensuring that corporate project management standards and procedures are followed. - Coordinate activities between the client, business, and technical stakeholders. - Adhere to relevant government requirements and develop the necessary reports to meet service level agreements (SLAs). - Maintain various reports for client review and compliance. - Facilitate meetings and calendars as necessary. - Prepare and distribute meeting minutes. - Monitor and report on the status of activities on the project including; reviewing the monthly cost, schedule, and performance. - Act as a liaison between teams. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 55,000.00 Maximum Salary $ 70,000.00

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

Allegheny Science & Technology (AST) is seeking an IT Customer Support / Field Service Technician to support our DOE customer in Idaho Falls, Idaho. This position is 100% onsite and will support a 9/80 schedule. Duties and Responsibilities: Respond to and diagnose problems through discussions with users including problem recognition, research, isolation, and resolution steps. Utilization of problem management database and help desk systems. Answer the help desk phones, input tickets into the automated tracking system, troubleshoot customer problems and provide customer assistance on all major products in the DOE-ID computing environment including, but not limited to: Microsoft Windows, Microsoft O365 Outlook, Microsoft Office Suite, Microsoft Teams, and other applications specific to DOE-ID. Maintain all hardware including desktops, laptops, printers, monitors, keyboards, disk drives, scanners, FIPS 140-2 compatible thumb drives and other peripheral equipment. Ensure proper setup with the latest standards for all desktop and laptop systems. Image systems, address vulnerabilities, and office setup. Assist in the distribution of security patches and ensure proper and timely installation. Required Qualifications: Minimum of two (2) years of experience supporting a Help Desk / Service Desk / Field Technician environment OR active A+ Certification with a minimum of one (1) year of related experience. Must have at least a High School Diploma. Strong communication skills, both written and verbal. Must have technical experience with Microsoft Office products. Experience troubleshooting hardware related issues. Must maintain a high level of customer service relationship standards. Have a high level of time management skills in handling tasks, prioritizing tasks, completing tasks, and arriving to work on time. Ability to obtain Government BAO clearance or higher, and an HSPD-12 badge. Desired Qualifications: Active A+ certification. Prior experience supporting government type operations office's computing environment in a Help Desk capacity. Ability to obtain a DOE L or Q Security clearance. Other Qualifications: US Citizenship is required. Multiple factors contribute to determining the final pay for a position. These include, but are not limited to, relevant work experience, skills, certifications, and competencies that align with the specific role, geographic location, educational background, and contract provisions related to labor categories specific to the position. We are committed to offering a competitive compensation package that reflects the value and expertise that each candidate brings to our team. The pay range for this position based on full-time employment is $55,000 - $65,000.

Idaho National Laboratory is hiring a Scientific and Technical Information Specialist to work on our team. Our team works a 9x80 schedule located out of our Idaho Falls facility with every other Friday off. You will oversee the collection, organization, and dissemination of scientific and technical information, ensuring accuracy, timeliness, and accessibility. Responsibilities Include: Provide primary support and responsibility for the daily operation and technical processes of Scientific and Technical Information Program (STIP) and associated applications. Provide guidance and direction to programs for data management and storage process expectations and responsibilities. Assist programs with classification and export compliance reviews to clear documents/records for public release. Assist with installations of software, troubleshooting, and resolving issues for customers. Develop user accounts and system access. Coordinate activities for STIP system upgrades and system administration. Identify process automation, user experience, and system improvements for STIP applications and processes. Perform customer testing of improvements and enhancements to STIP systems and support Lab-wide STIP processes. Provide software management and oversight for the review, training, implementation, documentation, and assessment of STIP systems. Provide relevant STIP training to company, government, contractors, and other users. Responsible for documenting issues and submitting service requests for software engineering support. Provide guidance and recommendations to ensure customer needs and contractual requirements are met. May develop customer training materials, guidance documents and required quality procedures to support program applications. Other duties as assigned. Minimum Requirements: Bachelor's degree in applicable field. Relevant experience commensurate with level. Preferred: Relevant experience in data management, records management, document control systems. National Archives Federal Records Management Certificate of Federal Records Management ERA Access Certified Archivist (CA Job Information: The pay range for this position is Salary grade 410 ($46,392-$90,564). At Idaho National Laboratory compensation decisions are determined using factors such as education, relevant experience, and other credentials. Physical Requirements While performing the duties of this classification, the employee is frequently required to stand, walk, sit, stoop, kneel, bend, use hands to handle materials, manipulate tools, type on a keyboard, reach with hands and arms, and operate job related equipment. The employee must occasionally lift and/or move up to 35 pounds without assistance. Sufficient visual acuity and hearing capacity to perform the essential functions and interact with people is required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Benefits and Relocation Medical, Dental, Vision, and Flexible Spending Accounts 401(k) with a 4.2% employer contribution and up to 4.8% match Paid time off (personal leave) Employee Education Program (tuition assistance) Comprehensive Relocation Package Benefit eligibility subject multiple factors, including employment status and position classification. INL is a science-based, applied engineering national laboratory dedicated to supporting the U.S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 6,300 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to change the world's energy future and secure our nation's critical infrastructure. INL Mission Our mission is to discover, demonstrate and secure innovative nuclear energy solutions, other clean energy options and critical infrastructure. INL Vision Our vision is to change the world's energy future and secure our nation's critical infrastructure. Selective Service Requirements To be eligible for employment at INL males born after December 31, 1959 must have registered with the Selective Service System (SSS). For more information see ************ Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Other Information When applying to positions please provide a resume and answer all questions on the following screens. Applicants, who fail to provide a resume or answer the questions, may be deemed ineligible for consideration. INL does not accept resumes from third party vendors unsolicited.

Colossal Contracting, LLC is looking for Cleared Computer Technicians to support an ongoing project in Idaho Falls, ID. This individual must have an active DOE Q clearance or an active DOD Secret clearance at a minimum. This individual will be a full-time employee and will be responsible for providing preventive and remedial maintenance for all standard desktop devices and peripherals. The desktop equipment list for each site includes a variety of PC systems (with keyboards, monitors, card readers, and mice) from major manufacturers. Peripherals are primarily printers, scanners, web cameras, headsets, card readers, projectors, and KVM switches. The Computer Technician will be a part of a team of 17 technicians sitting across multiple sites in support of our customer and will answer to a Project Manager onsite. Essential Duties & Responsibilities Provide periodic and preventative maintenance services based upon Original Equipment Manufacturer (OEM) recommendations. Provide remedial services as required to keep desktop devices in good working order. Responsible for maintaining inventory at the minimum levels necessary to maintain operations and reduce obsolescence of spare parts. Create monthly inventory reports and replace components used from spare parts inventories and adjust inventories to support the performance level required. Refresh approximately 25% of the total number of computers per site on an annual basis. Swap out defective units in order to maintain continuity of operations. Troubleshoot and repair desktop devices. Work with the Project Manager to recommend upgrades of existing equipment and configurations as technology permits. Knowledge of software installations and image generation (device imaging) procedures. Interface with the end user to resolve desktop productivity suite issues. Implement all OEM firmware/software updates on networked printers as directed by the customer. Install images on desktop/peripheral equipment if requested. Partake in the annual deployment of desktop PCs. Other duties as assigned by the customer. Requirements Minimum of 1 year of technical experience working in a desktop support or helpdesk setting. Ability to creatively solve challenging technology problems Must be able to manage multiple tasks simultaneously, prioritize workload effectively, and thrive in a dynamic and complex environment. Passion for customer service. Strong communicator that can work without direct supervision or detailed direction. Experience with using and managing Remedy ticketing systems. Candidates must be able to work on-site at client sites in the surrounding geographical region. Technical Certifications including but not limited to: A+, Net+, CCNA Active DOE Q Clearance or DOD Secret Clearance required. Can hold up to TS/SCI. Travel Periodic travel to worksites in the same geographical region may be required as needed. Position Type/Expected Hours of Work This is a full-time position, Monday through Friday. Job Type: Full-time employee of Colossal Contracting, long-term contract. Benefits Offered Competitive base salary Paid Time Off Retention bonuses Education/Certification reimbursement 100% Employer paid Health, Vision, Dental insurance for Employee 401k Colossal Contracting, LLC is a Service-Disabled Veteran Owned Small Business (SDVOSB) who takes pride in supporting our CUSTOMERS and COUNTRY. For the last 10 Years our mission is to provide our customers with ground breaking solutions and support in all aspects of our services. Colossal is a company built on military core values and committed to the success of our customers and employees. If you are looking for an exciting opportunity to be part of something greater than yourself then submit your resume for your chance to be part of the team/family. Check Us Out : ******************** Qualified candidates please send resumes to Joseph Gros at ************************

Provide more in-depth knowledge about financial or facilities systems and functions than the Tier 1 Technician. This is the primary ticket solver in Ask Finance. Assist a Tier 1 Technician in solving technical and functional problems and investigate elevated issues by confirming the validity of the problem and seeking solutions to more complex problems or questions. Work with system and business owners to escalate/discuss issues and understand new processes or functionality. Create and publish knowledge management articles. MID-LEVEL: Staff member has 5 to 10 years of experience. A mid-level labor category typically performs all functional duties independently. Possesses and applies expertise on multiple complex work assignments. Assignments may be broad in nature, requiring individuality and in determining how to accomplish tasks. Operates with appreciable latitude in developing methodology and presenting solutions to problems. Contributes to deliverables and performance metrics where applicable. Top Secret Clearance is required.

Undergraduate Research Assistant Internship - Science and Technology - (23305) Description Does an internship focused on changing the world's energy future intrigue you? If so, we might have just the opportunity you're looking for!By completing this single application, you will be considered for Undergraduate Internships for Science & Technology projects. Answer the application questions to help us match your knowledge and experience with project qualifications. Applicants may be considered for multiple projects, and mentors will contact those who meet the qualifications. Internships offer flexible start and end dates to accommodate university schedules. Early applications are encouraged to increase your opportunities. INL recruiters will use this information to align students with relevant opportunities for the 2025/2026 intern season. If selected, a hiring team member will contact you to discuss next steps. Idaho National Laboratory is seeking undergraduate students pursuing STEM degrees to join our Science & Technology Internship Talent Pipeline. This immersive program offers hands-on, mission-driven research experiences that directly support INL's work in nuclear energy, national security, and critical infrastructure. Students will collaborate with world-class scientists, engineers, and technical professionals on projects that span advanced reactors, cybersecurity, materials science, environmental science, and more. Undergraduate interns are expected to apply foundational knowledge from their academic programs and develop new technical skills. To explore examples of past student research, visit the INL Internship Poster Session Archive. To learn more about INL's mission areas, visit our INL Fact Sheets, which provide overviews of INL's work in advanced reactors, cybersecurity, grid resilience, clean energy integration, and more. Based on representations within your resume about education and experience, our team will refer your application to potential project positions relevant to your listed qualifications. By merely referring your application for any position, BEA does not affirm your qualifications or any likelihood of success in being selected for a position. Once referred, your application will be treated consistent with our normal hiring process. Common Majors Engineering Disciplines Nuclear, Mechanical, Electrical, Chemical, Civil, Aerospace, Industrial, Manufacturing, Safety, Fire Protection, Quality, Power Systems, Project/Construction, Facility, and Environmental Engineering Computer & Data Sciences Computer Science, Computer Engineering, Software Engineering, Cybersecurity, Data Science, Robotics, Artificial Intelligence, Machine Learning Physical & Life Sciences Physics, Chemistry (including Analytical), Biology, Ecology, Earth & Life Sciences, Geology, Environmental Science Social & Applied Sciences Anthropology, Health Physics, Emergency Management, Project Management, Construction Management, Drafting Design, Fabrication and Welding Other related STEM majors will be considered based on project needs Responsibilities Support research and development projects under the guidance of INL scientists and engineers. Conduct data collection, analysis, and experimental work. Participate in technical discussions and contribute to project documentation. Engage in enrichment activities including workshops and networking. Other duties, projects, and responsibilities may be assigned as needed Internship Experience During the initial week of their assignment, interns will connect with their mentors to define the scope of work and gather the necessary resources for a successful internship. In the subsequent weeks, mentors will offer continued program assistance and guidance. Interns are strongly encouraged to engage in weekly seminars, facility tours, and community events to support their ongoing professional development. Completion of a final project is required and can be completed using various formats such as a traditional poster, electronic presentation, or video Qualifications Minimum Requirements: Enrolled full-time as an undergraduate student at an accredited college or university Minimum overall GPA of 3. 0 Authorization to work in the U. S. (including CPT and OPT) Available for a 10-16 week, up to 40 hours per week, on-site internship Application Requirements: Current Resume or CV Unofficial Transcripts (include current and completed degree programs) Current class schedule and number of credits Compensation and Benefits Undergraduate Internships: $26. 16/hour - $31. 47/hour Paid holiday time off Travel reimbursement may be available for eligible interns At this time, BEA will not sponsor any H1-B visas obtained outside of the United States of America (U. S. A. ), including consular visas. Clearance Note While INL accepts candidates authorized to work in the U. S. (including CPT and OPT), some internship projects may require the ability to obtain and maintain a Department of Energy “L” or “Q” clearance, which requires U. S. Citizenship. Additional Information INL is a science-based, applied engineering national laboratory dedicated to supporting the U. S. Department of Energy's mission in nuclear energy research, science, and national defense. With more than 6,200 scientists, researchers, and support staff, the laboratory works with national and international governments, universities and industry partners to discover new science and develop technologies that underpin the nation's nuclear and renewable energy, national security, and environmental missions. INL hosts nearly 700 undergraduate and graduate students each year to support INL's mission. Opportunities for interns at INL range from nuclear engineering to cybersecurity and include non-scientific positions in several operations and business subject areas. Selective Service Requirements To be eligible for employment at INL, males born after December 31, 1959 must be registered with the Selective Service System (SSS). For more information, visit www. sss. gov. Equal Employment Opportunity Idaho National Laboratory (INL) is an Equal Employment Opportunity (EEO) employer. It is the policy of INL to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. Physical Requirements The employee is frequently required to stand, walk, sit, bend, operate a computer keyboard or type, handle materials, or reach with hands and arms performing the essential functions of the classification. The duties require sitting for long periods. The employee must occasionally lift 25 pounds. Specific vision abilities required by this classification include close vision, distance vision, depth perception and ability to adjust focus, conduct research and inspect materials. Sufficient clarity of speech and hearing abilities required by this classification includes those which permit the employee to discern verbal instructions, communicate effectively in person, by telephone or electronic mail. While performing the duties of this classification, the employee works in an office setting where the noise level in the work environment is usually moderate. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Reasonable Accommodation We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Third-Party Submissions INL does not accept resumes from third-party vendors unsolicited. Questions? Email: UniversityRecruiting@inl. gov Primary Location: US-ID-Idaho FallsJob: InternshipOrganization: Human Resources (Kxxx) Schedule: Part-time Employee Status: TemporaryJob Posting: Oct 21, 2025, 2:56:03 PMUnposting Date: Jan 20, 2026, 6:59:00 AM

Primary Purpose We're looking for a proactive and technically skilled Systems/Server Administrator to support and maintain our server infrastructure, operating systems, and enterprise applications. This role can be scaled from entry-level (Tier 1) to strategic leadership (Lead), depending on experience and organizational needs. You'll play a key role in ensuring system reliability, performance, and security across our IT environment. The Systems Admin III role is a technical leadership role working in the IT Infrastructure team, having advanced experience and education in managing different on-premises and cloud-based systems infrastructures. They are responsible for implementing and maintaining Business Continuity and Disaster Recovery preparations, as well as hardware lifecycle schedules for all server and storage systems in the company. Maintaining Active Directory and Group Policy standards and structures on premises and in Azure cloud is also critical to success in this role, along with documenting standards and procedures for the operations teams to follow to ensure consistent, secure, and stable success. A Systems Admin III is integral to data security, stability and integrity. Being capable of identifying and resolving root cause issues, as well as providing analysis of incidents and methods to mitigate that weakness is required strengths for the position. The candidate will collaborate with other members of the Development and Operations teams to implement projects and changes and support the overall business goals. A qualified candidate will be proactive in identifying organizational needs both in the present as well as future needs and can develop and leading projects to meet those needs. Essential Duties and Responsibilities · Tier I o Monitor system health and respond to basic alerts o Perform routine maintenance tasks (patching, backups) o Assist with user account provisioning and access control o Document procedures and escalating complex issues o Be primary escalation point for IT Operations on server infrastructure issues · Tier II o Configure and maintain Windows/Linux servers o Manage Active Directory, DNS, DHCP, and file systems o Support virtualization platforms (VMware, Hyper-V, HP VME) o Troubleshoot performance issues and apply fixes o Support cloud and hosted environments such as Azure, AWS, GCP o Maintain Microsoft 365 environment. · Tier III o Design and implement server infrastructure solutions o Lead system upgrades, migrations, and integrations o Manage enterprise applications (Exchange, SQL Server, etc.) o Implement and monitor security protocols and compliance o Design and develop Azure and on-premises virtual and physical resources to support business needs. o Configure, manage, and secure storage systems (Qumulo, HPE, Alletra). o Provide support for IT Operations team for any tasks and work beyond their ability or access o Coordinate with other IT Infrastructure and Operations teams o Build KB articles and SOP for standardized support and escalation processes · Lead o Oversee infrastructure strategy and roadmap o Mentor junior admins and manage team performance o Coordinate cross-departmental IT initiatives o Develop disaster recovery and business continuity plans o Identify, present, organize and complete projects o Identify and present technology solutions to support business operations now and in the future. o Maintain and develop policies and procedures to support systems and business operations. Other Duties and Responsibilities · Other duties assigned as needed. Required Qualifications · All Tiers o Understanding of network protocols, firewalls, VPNs o Familiarity with DHCP, DNS, Group Policy o Effective communication skills. o Strong documentation skills. o Initiative-taking and independent time management. · Tier I o Associate's degree in IT, Systems Administration or related field § Experience can be used in place of education o 0-2 years' experience in systems administration o Basic knowledge of Windows/Linux OS o Familiarity with ticketing systems and IT documentation · Tier II o Bachelor's Degree in IT, Systems Administration or related field § Experience can be used in place of education o 2-4 years' experience o Hands-on experience with server configuration and maintenance o Working knowledge of virtualization and storage systems · Tier III o Bachelor's Degree in IT, Systems Administration or related field § Experience can be used in place of education o 4-7 years' experience o Strong understanding of enterprise systems and security o Experience with scripting (PowerShell, Bash) and automation o Exposure to DevOps tools and the CI/CD pipeline · Lead o 7+ years' experience o Proven leadership in systems architecture and team management o Certifications: MCSE, RHCE, VMware VCP, or equivalent preferred o Understanding of ITIL practices Preferred Qualifications · Tier I o CompTIA Network+ o CompTIA Server+ · Tier II o AZ-900 o CompTIA Security+ o CompTIA Cloud+ · Tier III o AZ-104 o AZ-800 · Lead o CAPM o ITIL V4 Foundation

Job Details G2G HQ - Idaho Falls, ID Full Time $48000.00 - $60000.00 Salary TelecommunicationsDescription Provide second-level IT support for Good 2 Go retail technology and networking. This role ensures that store systems, internet, computers, point of sale (POS), network equipment and related cabling-are all functioning reliably to support daily operations for team members and customers. As an IT Technician Level 2, you will… Store Technology & Networking Support Assist with new store technology setup, including back-office computers, routers, switches (Meraki), and other IT equipment. Support configuration and installation of Verifone Commander systems. Help ensure each store has stable and redundant internet connection. Monitor store systems and escalate recurring or critical issues to Level 3 support. Maintain back-office technology and help ensure proper equipment organization. POS System & Payment Support Troubleshoot POS terminals and payment devices to ensure consistent up time. Support configuration of payment types (debit, credit, EBT, tap & pay) in coordination with senior IT staff. Work with operations teams to make sure POS interfaces are easy to use. Assist in implementing and maintaining loyalty program technology. Escalate unresolved or complex POS issues to Level 3 support. Fuel Technology Support Provide Level 2 support for fuel dispenser connectivity to Verifone Commander. Assist with troubleshooting fuel price connectivity issues in coordination with Level 3 support and the fuel team. Monitor Veeder Root system inputs and escalate issues to Level 3 support or vendor support. Other Responsibilities Submit service tickets for all support incidents. Support company network equipment, security cameras, and other IT systems as directed. Follow and help maintain standard operating procedures for store technology and networking. Provide hands-on support for new initiatives or technology rollouts. Supervision of Others This role does not directly supervise others but may assist vendors or contractors on-site. Work Environment Work will occur in an office setting and at retail store locations. Physical Demands Able to sit for extended periods of time. Able to stand for moderate periods of time. Able to move freely around work locations (internal and external). Able to lift up to 25 lbs. Able to move about office/store setting to complete responsibilities. Frequent use of phones, computers, store, and office equipment. Travel Approximately 10% (primarily to store locations). Qualifications Knowledge, Skills, and Abilities 2+ years of IT support experience (Tier 1 or Tier 2). Strong troubleshooting skills for Windows computers, networks, and POS systems. Solid understanding of networking concepts (routers, switches, firewalls, VPN). Experience supporting end users in person and remotely. Ability to document processes and follow established procedures. Excellent communication and customer service skills. Ability to multitask and prioritize in a fast-paced environment. Commitment to company values and ethical standards. Preferred 3-5 years of IT support experience, with exposure to Tier 3 systems. Experience with Verifone Commander, PDI, or convenience store technology. Familiarity with MS Azure Active Directory, Microsoft Teams, and enterprise software support. Previous retail IT support experience. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals” Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we accomplish is done with an eye toward promoting the physical, environmental, financial, and personal wellness of those around us. Our focus has always been on wellness. By manufacturing and selling effective, high quality, natural, health oriented products we help people live more vibrant, healthier, and happier lives. When you walk through the doors at Melaleuca, you can feel it immediately. This is The Wellness Company. We have achieved consistent and profitable growth with our annual revenue consistently hitting over $2 billion dollars. We now have over 4,500 employees and operate in 20 countries around the world. Melaleuca is positioned to grow even more rapidly in upcoming years. To help keep up with this growth we are looking for outstanding individuals to be part of our Software Development Group. Overview Program Dates: Winter: Not available Summer: May through August Fall: September through December The exciting internship with our world class Information Technology Department will be structured to accommodate your college requirements, but typically will last 90 days. Each intern will be assigned a manager as a mentor to work closely with and to learn from. You will also have the opportunity to participate in team building activities with additional members of the IT department. Responsibilities Full cycle application development Help design, code and debug applications in various software languages Provide support for production systems Participate in code and design reviews to ensure quality solutions and products Document and actively maintain a global software knowledge base Work on assignments that are semi-routine in nature Support content for live, customer-facing services and applications Participate in web, internal applications development or system support Actively participate in building, deployments or system architecture Review customer requirements to gain understandings of applications or systems Complete a project assigned by the Project Management Office from beginning to end Qualifications Preference given to students currently in their junior or senior year of college, pursuing a degree in related field Able to work in Idaho Falls or Rexburg, Idaho for your program dates of approximately 90 days Cumulative GPA of 3.75 or higher Knowledge of C#, ASP.NET or Microsoft SQL desired Knowledge of object-oriented development a plus Strong creativity skills Strong customer relation skills Detailed work and organizational skills Ability to analyze problems and create solutions Ability to work independently and follow through on projects Excellent written and verbal communication skills General business skills Why Melaleuca Melaleuca is one of the leading Health and Wellness companies in the world. We manufacture and distribute nutritional, pharmaceutical, personal care, facial care, home hygiene, and other wellness products and distribute them directly to the consumer through a full-service catalog and Internet shopping system. We carefully craft products used every day with the highest standards of safety, health, and wellness in mind. This revolutionary system is changing the way hundreds of thousands of people shop by eliminating middlemen and reducing marketing and distribution costs. This enables the company to spend more on research and high-quality, ecologically-sensible ingredients, while maintaining reasonable prices. Great culture - flexibility is a must in this position; you'll become a part of a fast-paced team dedicated to a feel-good lifestyle brand dedicated to changing lives. Like the rest of Melaleuca, we are proud to be part of a values-driven organization that treats employees with respect. Our employees and their families enjoy company parties and countless discounts around the community. We implement a very real open-door policy, and all employees are on a first name basis-it feels more like a family than a multi-national corporation. Safe, uncrowded, affordable - nestled in the heart of beautiful Eastern Idaho, Idaho Falls is a prosperous and vibrant community, as well as the gateway to recreational paradise. This unique setting provides numerous opportunities for total wellness -- social, physical, financial, and emotional. If you love outdoor activities, this is the place for you, with the Snake River running right through town, the Rocky Mountains dominating the horizon, and Yellowstone less than a 2-hour drive away. Excellent compensation - in addition to a competitive wage, we offer comprehensive benefits for our full-time employees that include all you would expect plus some remarkable surprises, such as a longevity bonus. Right here on-site, we provide a fitness center, free concierge service, and an employee restaurant.

Works with and leads multi-disciplinary teams to help our customers design, test, implement, and oversee solutions for transportation revenue collection. The position will focus on design, procurement, development, testing, launch, operations, and oversight of road usage charging (RUC) and tolling pilots and programs, as well as emerging solutions such as integrated RUC and tolling systems, integrated in-vehicle and infrastructure-based technologies for revenue collection, and innovative business models for solution delivery. RUC systems include design, testing, training, and operations oversight for odometer data collection, automated vehicle-based data collection, back-office accounting and vehicle registry transaction systems, and customer support operations. Tolling systems include commercial back-office and customer back-end transaction processing for high-volume, interoperable toll collection systems. Examples of specific work tasks include: -Creating system designs and corresponding documentation for innovative transportation revenue collection systems, including pilot and operational RUC and tolling programs -Creating system requirements, business rules,s and use cases for transportation revenue systems procurement documentation -Overseeing vendor design, development, and implementation of revenue collection systems on behalf of client agencies -Supporting client procurements of system solutions. -Designing and overseeing testing and evaluation of revenue system solutions -Crafting and proposing policy and technical solutions to address client and stakeholder objectives and constraints -Authoring papers and memoranda that frame technical issues, including alternative solutions, trade-offs, and considerations -Managing tasks and projects, including scope, schedule, budget, and resource identification -Presenting findings and recommendations to working groups, task forces, legislative committees, other public bodies, and the public -Mentoring junior and mid-level staff in revenue collection systems -Supporting business development efforts and proposals in areas related to the above -Managing RUC and/or tolling projects **Job Title:** Transportation Revenue System Specialist **Group:** TSO **Employment Type:** Regular **Minimum Qualifications:** Bachelor's degree. 10 years of related experience. Domestic and/or international travel may be required. The frequency of travel is contingent on specific duties, responsibilities, and the essential functions of the position, which may vary depending on workload and project demands. Equivalent additional directly related experience will be considered in lieu of a degree. **Preferred Qualifications:** -Direct experience designing, operating, or otherwise supporting innovative transportation revenue collection systems -Working understanding of top transportation public policy challenges facing U.S. federal, state, and local governments, including funding, technology, and energy -Excellent analytical skills, including stakeholder and political awareness, especially as relates to revenue collection systems -Fluency with financial analysis, including cost analysis of revenue collection systems -Understanding of transportation technology and innovation trends **EEO Statement:** We attract the best people in the industry, supporting their efforts to learn and grow. We strive to create a challenging and progressive work environment. We provide career opportunities that span a variety of disciplines and geographic locations, with projects that our employees plan, design, build and operate as diverse as the needs of our clients. CDM Smith is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, pregnancy related conditions, childbirth and related medical conditions, sexual orientation, gender identity or gender expression), national origin, age, marital status, disability, veteran status, citizenship status, genetic information or any other characteristic protected by applicable law. **Why CDM Smith?:** Check out this video and find out why our team loves to work here! (************************************************* **Join Us! CDM Smith - where amazing career journeys unfold.** Imagine a place committed to offering an unmatched employee experience. Where you work on projects that are meaningful to you. Where you play an active part in shaping your career journey. Where your co-workers are invested in you and your success. Where you are encouraged and supported to do your very best and given the tools and resources to do so. Where it's a priority that the company takes good care of you and your family. Our employees are the heart of our company. As an employer of choice, our goal is to provide a challenging, progressive and inclusive work environment which fosters personal leadership, career growth and development for every employee. We value passionate individuals who challenge the norm, deliver world-class solutions and bring diverse perspectives. Join our team, and together we will make a difference and change the world. **Job Site Location:** United States - Nationwide **Agency Disclaimer:** All vendors must have a signed CDM Smith Placement Agreement from the CDM Smith Recruitment Center Manager to receive payment for your placement. Verbal or written commitments from any other member of the CDM Smith staff will not be considered binding terms. All unsolicited resumes sent to CDM Smith and any resume submitted to any employee outside of CDM Smith Recruiting Center Team (RCT) will be considered property of CDM Smith. CDM Smith will not be held liable to pay a placement fee. **Amount of Travel Required:** 10% **Assignment Category:** Fulltime-Regular **Visa Sponsorship Available:** No - We will not support sponsorship, i.e. H-1B or TN Visas for this position **Background Check and Drug Testing Information:** CDM Smith Inc. and its divisions and subsidiaries (hereafter collectively referred to as "CDM Smith") reserves the right to require background checks including criminal, employment, education, licensure, etc. as well as credit and motor vehicle when applicable for certain positions. In addition, CDM Smith may conduct drug testing for designated positions. Background checks are conducted after an offer of employment has been made in the United States. The timing of when background checks will be conducted on candidates for positions outside the United States will vary based on country statutory law but in no case, will the background check precede an interview. CDM Smith will conduct interviews of qualified individuals prior to requesting a criminal background check, and no job application submitted prior to such interview shall inquire into an applicant's criminal history. If this position is subject to a background check for any convictions related to its responsibilities and requirements, employment will be contingent upon successful completion of a background investigation including criminal history. Criminal history will not automatically disqualify a candidate. In addition, during employment individuals may be required by CDM Smith or a CDM Smith client to successfully complete additional background checks, including motor vehicle record as well as drug testing. **Pay Range Minimum:** $104,229 **Pay Range Maximum:** $182,374 **Additional Compensation:** All bonuses at CDM Smith are discretionary and may or may not apply to this position. **Work Location Options:** Hybrid Work Options may be considered for successful candidate. **Massachusetts Applicants:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

FOIA Analyst (Freedom of Information Act) In this role, all duties will be performed onsite. The Analyst will support our customer's mission to help maintain transparency in our government by providing administrative support for incoming Freedom of Information and Privacy Act (FOI/PA) requests. Transparency in our government is essential for government accountability and is integral to our country's democracy. Through this work, you provide citizens with easier access to government information. However, while an open and transparent government is essential to our work, those working in this position are responsible for safeguarding any information that may cause harm if released. Essential duties and responsibilities for the position include, but are not limited to: Analyze FOIPA administrative case notes, searches, and requester correspondence. Support the processing of FOIPA litigations. Preview imported records for responsiveness and context. Search and check systems for prior releases and duplicate requests. Identify and apply appropriate processing approaches per SOPs and policies. Create and maintain clear and concise case notes in systems. Identify and appropriately handle Other Government Agency (OGA) information. Perform line-by-line reviews of records and correctly apply the applicable FOIPA exemption(s) (redactions). Consult with subject matter experts (SME) from various agency-specific components and OGAs. Coordinate high visibility releases with appropriate agency-specific components and OGAs. Respond to FOIPA administrative appeals and litigation requirements. Conduct appropriate research for background and context while processing FOIPA cases. Maintain performance to ensure the delivery of timely, high-quality work consistent with customer specifications while handling multiple projects simultaneously. Work independently as part of an integrated team and display high self-motivation and integrity. Have the ability to maintain an exceptional level of organization and time management skills Training: FOIA Analysts will attend an on-site, paid, six-week training course that will equip you with the skills needed to succeed in this role. You must pass an assessment test at the end of the training course. After the initial training course has concluded, you will have 90 days of on-the-job training. Must be available to work between 6:00 am and 6:00 pm, Monday through Friday. The Basic Qualifications for this position are as follows: Education/Experience: Must meet one of the following requirements. Bachelor's Degree 6 months - 2.5 years of specialized work experience, including providing products and services similar to those outlined in this position description The military experience of an analytical nature Must be able to obtain and maintain US government-issued security clearance Must successfully complete a computer-based assessment on typing skills with a score of 90% accuracy and 11 WPM Minimum Knowledge, Skills, and Abilities: Proficient computer skills, including the ability to navigate Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel), Internet Browsers, and SharePoint, and capable of using complex records systems and computer applications. Ability to work effectively and efficiently in a team environment and relate well to others Ability to manage individual workflow effectively and improve processes when necessary Ability to perform routine analytical, administrative, research, and recordkeeping tasks Ability to communicate clearly and effectively with coworkers both in written and verbal communications A positive attitude focused on customer satisfaction Ability to show initiative and commitment to the company's goals Ability to readily adapt to changing requirements Strong commitment to performing and producing at the highest level of quality at all times Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and fingers to handle or feel objects and office equipment; use fingers and hands to type or write; reach with hands and arms; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to Lift up to 15 lbs, bend, reach, carry, stoop, kneel, climb, etc. Work Environment: This position is generally sedentary and is performed in an open office environment with a large personal desk space Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. About CORTEK: Founded in 2003, CORTEK is a distinguished Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Chemical, Biological, Radiological, and Nuclear (CBRN) defense, Weapons of Mass Destruction (WMD) terrorism prevention, Counter-WMD (CWMD) support services, and Freedom of Information Act (FOIA)/Privacy Act support. With over a decade of experience, CORTEK has delivered mission-critical solutions to government clients, including the Department of State (DOS), Department of Homeland Security (DHS), Department of Justice (DOJ), and Department of Defense (DoD). Our proven track record includes 12 years of incumbency on DOS contracts supporting WMD threat mitigation and consequence management programs, as well as comprehensive support for the Defense Threat Reduction Agency's (DTRA) technical and strategic objectives across Physical and Biological Sciences, Engineering, Policy, and Operations. Additionally, CORTEK has provided onsite analytical support for the Department of the Army Headquarters (HQDA) at the Pentagon. At CORTEK, relationships are at the heart of what we do. We pride ourselves on our customer-centric approach, leveraging proven management processes to deliver tailored solutions that drive client success. Our focus on excellence, innovation, and competitive value throughout the project management lifecycle makes CORTEK a trusted partner. Curious to learn more? Visit us at CORTEK.com. Equal Employment Opportunity (EEO) Employer: CORTEK is dedicated to fostering a diverse and inclusive workplace by hiring and retaining talented individuals from all backgrounds. We provide equal employment opportunities to all qualified applicants, regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected characteristic. As an EEO employer, CORTEK complies with Federal laws prohibiting job discrimination and posts notices outlining these protections in accordance with applicable regulations. Reasonable Accommodation Requests: CORTEK is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail ************* or call Human Resources at **************. We will decide on your request for reasonable accommodation on a case-by-case basis. E-Verify: As a Federal Contractor, we are required to use E-Verify to validate employees' ability to work legally in the United States. Pay Transparency Non-Discrimination: CORTEK will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.

Benefits: Flexible schedule Opportunity for advancement Profit sharing This Is Not Your Average Tech Job Are you a hands-on I.T. or Telecom professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks - one day you might be installing an operating system, the next you're drilling through walls and running structured cabling across entire buildings, or terminating a 66-block. If you're the kind of person who thrives in the field and loves the variety that comes with every job site, this opportunity is for you. Job Responsibilities Perform a wide range of technical tasks including but not limited to: OS installations, hardware diagnostics, and software setup Structured cabling (including drilling, running, and dressing cables) Telecom work (punch-downs, demarc extensions, etc.) Work independently across various environments: retail, medical, restaurant, and corporate Maintain a high standard of professionalism with clients Be on call and ready to respond to service requests within your territory Preferred Skills & Experience PC and printer troubleshooting experience (a strong plus) At least 1 year of I.T. or Telecom experience, and one of the following: A+ Certification Network+ Certification OR 5+ years verifiable field experience in I.T./Telecom Required Equipment & Qualifications Reliable personal vehicle (Public transportation not accepted) Valid driver's license Must have a standard set of tools for basic I.T. and networking tasks (e.g., screwdrivers, cable testers, crimpers). Laptop with Ethernet port Smartphone with mobile hotspot Ability to accept job assignments based on your availability; being on-call 24/7 is a strong advantage. Punctual, courteous, and presentable Compensation & Perks Paid hourly while on site 1099 contractor position Travel pay included (based on time travel; approx. 80-mile radius from home) App-based tracking for job time and travel Exposure to new and exciting technologies and clients Opportunity to expand your skills and industry knowledge About AMG Tech Support AMG is a trusted provider of I.T. and Telecom solutions to professional offices, medical facilities, restaurants, and retail operations nationwide. We specialize in structured cabling, point-of-sale configurations, and network infrastructure. Our mission is to deliver reliable, scalable, and efficient I.T. services that help our clients stay competitive and connected. Ready to take your I.T. career to the next level? Apply today and join a team that values flexibility, skill, and drive. Compensation: $18.00 - $25.00 per hour About Us Our mission is full dedication to reinventing business models and everyday products with you, the consumer, in mind. From I.T, to Internet and Network Infrastructure.We also have VoIP, Remote support, Webhosting and Design, even assist with Corporate Business structure from small to large. And that's just the start. The Road This Far Hardy Industries, in concept, began in 2004 in a small two story home in the U.S. Virgin Islands. In the years that followed, and a few reincarnations later, AMG Tech Support was formed in the State of Nevada and has become a fixture in providing field technicians nationally for many of the businesses you see every day. Hardy Industries puts into practice years of providing Technical services to institutions and business' ranging from Retail to Telecommunications and brings new versions of these services to you with a new twist.

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

Description & Requirements The Lead of Software Governance will lead initiatives that ensure enterprise software systems are implemented, maintained, and governed with security, efficiency, and compliance. This role bridges technical operations and governance, combining hands-on IT expertise with strong process and risk management capabilities. Working closely with Privacy, Security, Data Governance, Artificial Intelligence and Operational teams, this manager ensures that software investments are secure, compliant, and aligned to organizational goals. The ideal candidate has a background in IT operations, software implementation, or technology support, and a growing passion for governance, risk management, and process improvement. This position will lead Software Governance for Maximus, ensure operational continuity and strengthen the maturity of software governance practices across the organization. This is a remote position Essential Duties and Responsibilities: - Manage the intake process, risk assessment, and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues; coordinate multi-team resolution. - Integrate regulatory and licensing requirements into governance workflows (e.g., CMMC, SOX, NIST, ISO 27001). - Own software documentation, SOPs, and audit readiness materials, ensuring accuracy and alignment with governance standards. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Support the Senior Manager of IT Governance by ensuring continuity of governance operations and providing subject matter expertise on software lifecycle governance to cross-functional teams. - Lead cross-functional working groups to improve the software review process, risk assessments, and end-user experience. - Build and maintain strong relationships with SMEs and internal stakeholders. Job-Specific Essential Duties and Responsibilities: - Manage the intake process, risk assessment and governance of software acquisitions across business units. - Partner with Software Governance Board stakeholders to ensure all software aligns with security, compliance, and lifecycle standards. - Develop and maintain software governance processes that ensure proper onboarding, renewal, and decommissioning of applications. - Serve as a key escalation point for software governance related issues and coordinate resolution across IT and business teams. - Support and enforce compliance with corporate policies, licensing agreements, and regulatory frameworks (e.g., CMMC, SOX, NIST, ISO 27001). - Maintain software documentation, SOP's, and audit readiness materials. - Identify opportunities for process automation and efficiency within software governance and process workflows. - Act as deputy to the Director of IT Governance, ensuring continuity of governance operations and serving as an internal consultant for software lifecycle issues. - Lead cross-functional working groups to improve the software review, process, risk assessments, and end-user experience. - Build and maintain strong relationships with SME's and internal stakeholders. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Bachelor's degree in information technology, Computer Science, or a related field or sufficient experience. - 7+ years of experience in IT project management, IT governance, software implementation, or Information Technology roles. - Proven experience managing or supporting enterprise software environments (e.g., SaaS, on-premise, cloud-based systems). - Familiarity with software lifecycle management, configuration management, and Application Portfolio management. - Strong understanding of IT risk, compliance, and governance frameworks. - Demonstrated ability to lead cross-functional teams and manage multiple priorities in a fast-paced environment. - Excellent communication, problem-solving, and facilitation skills. - Technical and Analytical Acumen - Process and Continuous Improvement - Risk Management and Compliance - Collaboration and Influence - Vendor and Stakeholder Engagement - Strategic Problem Solving Preferred Skills and Qualifications: - Experience managing or contributing to software asset management (SAM) or governance programs. - Hands-on experience with ITSM or ITIL-based service delivery processes. - Familiarity with Smartsheet, ServiceNow, Coupa, Jira, or asset tracking tools. - Certifications such as ITIL, GRC, or PMP are a plus. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 130,000.00 Maximum Salary $ 165,000.00

Job Description FOIA Analyst (Freedom of Information Act) In this role, all duties will be performed onsite. The Analyst will support our customer's mission to help maintain transparency in our government by providing administrative support for incoming Freedom of Information and Privacy Act (FOI/PA) requests. Transparency in our government is essential for government accountability and is integral to our country's democracy. Through this work, you provide citizens with easier access to government information. However, while an open and transparent government is essential to our work, those working in this position are responsible for safeguarding any information that may cause harm if released. Essential duties and responsibilities for the position include, but are not limited to: Analyze FOIPA administrative case notes, searches, and requester correspondence. Support the processing of FOIPA litigations. Preview imported records for responsiveness and context. Search and check systems for prior releases and duplicate requests. Identify and apply appropriate processing approaches per SOPs and policies. Create and maintain clear and concise case notes in systems. Identify and appropriately handle Other Government Agency (OGA) information. Perform line-by-line reviews of records and correctly apply the applicable FOIPA exemption(s) (redactions). Consult with subject matter experts (SME) from various agency-specific components and OGAs. Coordinate high visibility releases with appropriate agency-specific components and OGAs. Respond to FOIPA administrative appeals and litigation requirements. Conduct appropriate research for background and context while processing FOIPA cases. Maintain performance to ensure the delivery of timely, high-quality work consistent with customer specifications while handling multiple projects simultaneously. Work independently as part of an integrated team and display high self-motivation and integrity. Have the ability to maintain an exceptional level of organization and time management skills Training: FOIA Analysts will attend an on-site, paid, six-week training course that will equip you with the skills needed to succeed in this role. You must pass an assessment test at the end of the training course. After the initial training course has concluded, you will have 90 days of on-the-job training. Must be available to work between 6:00 am and 6:00 pm, Monday through Friday. The Basic Qualifications for this position are as follows: Education/Experience: Must meet one of the following requirements. Bachelor's Degree 6 months - 2.5 years of specialized work experience, including providing products and services similar to those outlined in this position description The military experience of an analytical nature Must be able to obtain and maintain US government-issued security clearance Must successfully complete a computer-based assessment on typing skills with a score of 90% accuracy and 11 WPM Minimum Knowledge, Skills, and Abilities: Proficient computer skills, including the ability to navigate Microsoft Office Suite (Outlook, Word, PowerPoint, and Excel), Internet Browsers, and SharePoint, and capable of using complex records systems and computer applications. Ability to work effectively and efficiently in a team environment and relate well to others Ability to manage individual workflow effectively and improve processes when necessary Ability to perform routine analytical, administrative, research, and recordkeeping tasks Ability to communicate clearly and effectively with coworkers both in written and verbal communications A positive attitude focused on customer satisfaction Ability to show initiative and commitment to the company's goals Ability to readily adapt to changing requirements Strong commitment to performing and producing at the highest level of quality at all times Physical Demands: While performing the duties of this job, the employee is occasionally required to stand, walk, sit, use hands and fingers to handle or feel objects and office equipment; use fingers and hands to type or write; reach with hands and arms; talk or hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to Lift up to 15 lbs, bend, reach, carry, stoop, kneel, climb, etc. Work Environment: This position is generally sedentary and is performed in an open office environment with a large personal desk space Clearance: Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information. About CORTEK: Founded in 2003, CORTEK is a distinguished Service-Disabled Veteran-Owned Small Business (SDVOSB) specializing in Chemical, Biological, Radiological, and Nuclear (CBRN) defense, Weapons of Mass Destruction (WMD) terrorism prevention, Counter-WMD (CWMD) support services, and Freedom of Information Act (FOIA)/Privacy Act support. With over a decade of experience, CORTEK has delivered mission-critical solutions to government clients, including the Department of State (DOS), Department of Homeland Security (DHS), Department of Justice (DOJ), and Department of Defense (DoD). Our proven track record includes 12 years of incumbency on DOS contracts supporting WMD threat mitigation and consequence management programs, as well as comprehensive support for the Defense Threat Reduction Agency's (DTRA) technical and strategic objectives across Physical and Biological Sciences, Engineering, Policy, and Operations. Additionally, CORTEK has provided onsite analytical support for the Department of the Army Headquarters (HQDA) at the Pentagon. At CORTEK, relationships are at the heart of what we do. We pride ourselves on our customer-centric approach, leveraging proven management processes to deliver tailored solutions that drive client success. Our focus on excellence, innovation, and competitive value throughout the project management lifecycle makes CORTEK a trusted partner. Curious to learn more? Visit us at CORTEK.com. Equal Employment Opportunity (EEO) Employer: CORTEK is dedicated to fostering a diverse and inclusive workplace by hiring and retaining talented individuals from all backgrounds. We provide equal employment opportunities to all qualified applicants, regardless of race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or any other legally protected characteristic. As an EEO employer, CORTEK complies with Federal laws prohibiting job discrimination and posts notices outlining these protections in accordance with applicable regulations. Reasonable Accommodation Requests: CORTEK is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or accommodation while seeking employment, please e-mail ************* or call Human Resources at **************. We will decide on your request for reasonable accommodation on a case-by-case basis. E-Verify: As a Federal Contractor, we are required to use E-Verify to validate employees' ability to work legally in the United States. Pay Transparency Non-Discrimination: CORTEK will not discharge or, in any other manner, discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay.