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  • End User Computing Specialist

    Hub Group 4.8company rating

    Information technology internship job in Oak Brook, IL

    The End User Computing Specialist will be responsible for the delivery of internal and external customer facing technology services. This position will participate in a team charged with delivering high-quality, cost-effective services including client computing hardware and software support as we evolve into the modern workplace. This includes installing, diagnosing, repairing, maintaining, and upgrading all hardware and equipment to ensure optimal workstation performance. The person will also troubleshoot problem areas (in person or remotely) in a timely and accurate fashion and provide end-user assistance where required. Essential Job Functions Delivery of End User Computing (EUC) technologies Provide level 2 support and act as escalation point for service desk and other IT teams Perform systems analysis and consult with users to determine hardware, software or system specifications Perform analysis, diagnosis, and resolution of complex problems recommending and implementing corrective solutions The design, development, documentation, analysis, creation, testing or modification of computer systems or programs based on and related to user or system design specifications Automate and streamline current processes Document repetitive and predictable activities in order to shift workloads to first level teams Install, configure, test, maintain, monitor, and troubleshoot end-user workstations, laptops, printers and related hardware and software to deliver required service levels Assist with setting up for town halls and resolving any issues associated with A/V Work with vendors to resolve issues and provide technology solutions to users Hardware lifecycle management Provide timely verbal and written communications as required with users, vendors, and staff Help train and assist employees, establish/build and grow self-service solutions Ensure standards are met and maintained through the implementation of automated and/or manual tools and related reporting Other duties as directed by management Duties, responsibilities, and activities may be assigned or changed from time to time. Minimum Qualifications A Bachelor's Degree in Computer Science, Management Information Systems, or Information Studies and industry certifications or equivalent work experience, preferably in a large corporate environment Experience deploying and supporting Windows workstation environments including Active Directory Experience installing, troubleshooting and administration of Microsoft 365 and other common business applications Experience with configuring and troubleshooting desktop and laptop hardware Experience with end user workstation management platforms such as Microsoft Endpoint Configuration Manager and Intune Previous experience supporting end users in a Citrix Workspace environment a plus Experience with configuration and administration of Mac and other Apple products a plus Working knowledge of network protocols such as: TCP/IP, DNS, DHCP, WINS, and SMTP Ability to develop technical documentation for training and end user procedures presenting ideas in user-friendly language Strong customer service orientation with the ability to maintain a customer service focus while juggling multiple tasks and priorities Ability to adapt and work with people from multiple sites and countries Ability to constantly adapt to a fast paced, ever changing technology landscape filled with smart phones, virtual desktops, and a wide array of desktop computing hardware/software Ability to deliver under pressure and cope with a demanding workload often operating to tight deadlines Excellent oral and written communications skills are necessary, as well as the ability to interact in a team-oriented, collaborative environment Detail oriented, outgoing, and comfortable working with all levels of corporate personnel and possessing the ability to learn quickly and manage multiple priorities Excellent problem solving and troubleshooting skills Ability to manage multiple priorities as well as flexibility to adapt to change with new systems and methods while working in a team environment. Working Conditions Sitting for extended periods of time Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other computer components Lifting and transporting of moderately heavy objects, such as computers and peripherals In addition to regularly scheduled hours and responsibilities, IT staff and management are frequently required to assist on special projects and emergencies. This includes, but is not limited to, regularly scheduled evening or early morning maintenance and emergency response at any time (24x7x365). These additional responsibilities are an essential function of the job and are required to ensure continuous operations and minimize disruption to end-users. ** This is a full-time, W2 position with Hub Group - We are NOT able to provide sponsorship at this time ** Salary: up to $56,700 This is an estimated range based on the circumstances at the time of posting, however, may change based on a combination of factors, including but not limited to skills, experience, education, market factors, geographical location, budget, and demand Benefits We offer a comprehensive benefits plan including: Medical Dental Vision Flexible Spending Account (FSA) Employee Assistance Program (EAP) Life & AD&D Insurance Disability Paid Time Off Paid Holidays BEWARE OF FRAUD! Hub Group has become aware of online recruiting related scams in which individuals who are not affiliated with or authorized by Hub Group are using Hub Group's name in fraudulent emails, job postings, or social media messages. In light of these scams, please bear the following in mind Hub Group will never solicit money or credit card information in connection with a Hub Group job application. Hub Group does not communicate with candidates via online chatrooms such as Signal or Discord using email accounts such as Gmail or Hotmail. Hub Group job postings are posted on our career site: ******************************** About Us Hub Group is the premier, customer-centric supply chain company offering comprehensive transportation and logistics management solutions. Keeping our customers' needs in focus, Hub Group designs, continually optimizes and applies industry-leading technology to our customers' supply chains for better service, greater efficiency and total visibility. As an award-winning, publicly traded company (NASDAQ: HUBG) with $4 billion in revenue, our 6,000 employees and drivers across the globe are always in pursuit of "The Way Ahead" - a commitment to service, integrity and innovation. We believe the way you do something is just as important as what you do. For more information, visit ****************
    $56.7k yearly 4d ago
  • Information Technology Support Specialist

    The Phoenix Group 4.8company rating

    Information technology internship job in Chicago, IL

    🏫Attention education consulting applicants. I am looking to fill 2 Information Technology Support Specialist contracts in a school district🎓 Job Title: IT Consultant / Information Technology Support Specialist (Contract) Duration: 3-12 Month Contracts (Extensions Common) Type: W2 Contract or Corp-to-Corp Industry: Higher Education / School Systems Why This Role? Universities and large school systems are investing heavily in IT modernization, cybersecurity, and system upgrades-and they need experienced IT professionals now , not after a 6-month hiring cycle. This is a consulting-style contract role where you'll support education clients on high-impact initiatives while enjoying: Consistent contract work Stable, long-term projects Predictable schedules (little to no on-call) Meaningful work supporting students, faculty, and staff What You'll Do Depending on the engagement, you may work on one or more of the following: Provide Tier 1-2 helpdesk and desktop support for faculty, staff, and students Troubleshoot Windows, mac OS, Microsoft 365, and common academic applications Support identity and access management (Active Directory, Azure AD) Assist with system upgrades, migrations, and rollouts (ERP, LMS, CRM) Document issues and resolutions in a ticketing system Collaborate with project managers and senior engineers on modernization initiatives Deliver white-glove support in a professional, customer-facing environment
    $58k-95k yearly est. 2d ago
  • IT Support Analyst I or II

    Us #1364 Federal Credit Union

    Information technology internship job in Merrillville, IN

    The Server Administrator is responsible for the design, implementation, maintenance, and performance of the organization's physical and virtual server infrastructure. This role supports the credit union's mission by ensuring high availability, security, and efficiency of server-based services that support critical operations, member-facing systems, and internal applications. This position provides Tier 3 support and participates in strategic planning and technical documentation. Level I and II analysts primarily focus on routine support tasks and escalating unresolved issues. Key Responsibilities may Include: Server Infrastructure Management · Design, implement, administer, and monitor physical and virtual servers, including hardware lifecycles and OS patching. · Deploy and manage Microsoft Windows Server environments, including Active Directory, DNS, DHCP, SQL, File, and Print Services. · Manage virtualization platforms (VMware or Hyper-V), server clusters, and SAN storage systems. · Oversee enterprise backup, recovery, and disaster recovery strategies in alignment with business continuity plans. Network Administration · Design, implement, monitor, and maintain LAN/WAN, SD-WAN, remote access, and cloud connectivity technologies. · Configure and maintain routers, switches, firewalls, and network hardware/software. · Administer VPNs, encryption, and firewall rules to maintain a secure network posture. · Ensure accurate network diagrams, documentation, and asset inventory records. Monitoring and Performance · Continuously monitor system performance, health, and logs to proactively identify and resolve issues. · Conduct regular system audits to determine capacity, performance trends, and compliance gaps. · Perform software updates, security patches, and certificate renewals in accordance with change control procedures. · Serve as system administrator for business applications such as Jack Henry products (CFM, Synergy, Image Center) Security and Compliance · Apply and manage OS patches, updates, and software upgrades according to change management policies. · Maintain documentation for server configurations, procedures, and compliance audits. · Ensure all activities comply with internal policies and external regulatory requirements (e.g., BSA, GLBA). Support and Collaboration · Provide Tier 2/3 escalation support for the IT Service Desk and assist with end-user issues when necessary. · Coordinate with vendors and other departments for system implementations and issue resolution. · Train IT staff on new technologies, tools, and procedures. · Participate in on-call and scheduled maintenance windows. Qualifications: Required: · Bachelor's degree in Computer Science, MIS, or a related field. · Equivalent work experience may be considered in lieu of a formal degree. · Minimum of 3 years of experience in Microsoft Windows Server infrastructure administration. · Proficiency in Microsoft Windows Server, PowerShell, SQL Server, and Group Policy. · Experience with networking hardware/ software and managing LAN, WAN, SD-WAN environments. · Experience in enterprise backup and disaster recovery planning. · Must possess or be able to obtain CompTIA Security+ and CompTIA Server+ within 180 days of hire. · Familiarity with system performance tools, monitoring solutions, and ticketing systems. Preferred: · 6+ years of IT experience supporting multi-site environments. · Certifications such as Network+, Microsoft, Cisco, VMware · Experience working in a credit union or similar regulated financial institution · Knowledge of NCUA regulatory reporting requirements and compliance standards like PCI or FFIEC. · Working knowledge of Microsoft 365 administration. Work Conditions · Must be able to lift and carry equipment weighing up to 50 lbs and work within server rooms or data center environments. · This position is primarily on-site and not eligible for remote work. · Requires frequent use of computers and regular engagement in hands-on technical troubleshooting. · Occasional travel to branch locations is required. · Must be willing to work flexible hours, including evenings and weekends, to support scheduled maintenance. · Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts. Additional Expectations · Standard office environment with periodic extended hours during month-end and year-end reporting · Occasional travel may be required for training or audits · Participation in a rotating on-call schedule is required, with availability to respond to 24/7 critical system alerts. We are an equal opportunity employer
    $36k-62k yearly est. 2d ago
  • Information Technology Specialist

    Engtal

    Information technology internship job in Willowbrook, IL

    Our client is a globally recognized established luxury fashion house specializing in high-end women's apparel. They are looking for an IT Analyst to provide technical support for their IT infrastructure. You will analyze system performance, troubleshoot issues, and implement solutions to optimize operations. Key Responsibilities Support day-to-day IT operations: network maintenance, system setup, software troubleshooting, and user support. Collaborate on improving system reliability, connectivity, and performance across departments. Develop and maintain scripts or automation tools to streamline workflows and data processes. Assist with data reporting and visualization where you would be connecting Excel reports and datasets into Power BI dashboards. Monitor system performance and proactively identify opportunities for optimization. Ensure adherence to IT and security policies while assisting in documentation and process updates. Partner with cross-functional teams to connect inventory workflows with the retail ERP system, ensuring accurate data flow for orders, receipts, adjustments, and reporting. Qualifications Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience). Solid understanding of IT systems, networks, and software applications. Exposure with Excel (advanced formulas, macros, VBA, or scripting) and experience connecting or transforming data for Power BI or other reporting tools. Proficient in SQL Strong problem-solving and analytical mindset with attention to detail. Excellent communication and collaboration skills, comfortable supporting teams and helping non-technical users.
    $66k-92k yearly est. 1d ago
  • Desktop Support Engineer

    Tata Consultancy Services 4.3company rating

    Information technology internship job in South Bend, IN

    Must Have Technical/Functional Skills: • Strong in Communication skills and interpersonal skills with experience in IT Hardware & Software Asset Management services • Experience in managing PC and Mobile Assets in ServiceNow module and aware of different stages in asset management lifecycle • Work with vendors to conduct physical asset audit and maintain asset stock rooms • End to end asset life management (Forecasting, Receiving, Shipping, Maintenance & Recycling) • Track complete life-cycle management for each asset in order to maintain warranty information, refresh date and end of life information • Knowledge on ServiceNow, Windows Auto Pilot, Microsoft Office, Windows OS and iOS troubleshooting skills • Smart hands support for Server and Network devices • Train the Trainer Roles & Responsibilities: • 100% Work from Office (Client location) • Asset inventory management (New Device Asset/Import/Physical Stocking) • PC Fulfillment (New, Break fix and Lifecycle), PC LCM Scheduling and PC Recertification (Autopilot/Reimage/Import) including shipping and receiving Assets. • Windows/MAC/iPhone/iPad Fulfillment (Break fix/swap/unassigns) and Device Recertification (Wipe/QA/Reload/Import) • Accessory Request Fulfillment and Unknown Device Research/Investigation • PC Diagnostics & Sanitation, recycle pickup requests (from end users) including Asset Offboarding (Device/Accessory Recycle) • Software Provision/Install Requests, New Printer Configuration Requests, Miscellaneous Service (Return Labels) • Walkup, Deskside and Remote technical Support (Incident & Request Management/Ticket Escalations) • New Hire onboarding training and orientation • AV Meeting Room support Base Salary Range: $50,000 - $70,000 per annum TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assistance: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing.
    $50k-70k yearly 5d ago
  • Technology Support Specialist

    Birds On a Cable

    Information technology internship job in Chicago, IL

    BIRDS ON A CABLE needs a new Starling … but what is a BIRD ON A CABLE ? Birds on a Cable is a small and personal IT consulting company in Chicago that breaks the mold of your typical “IT Guy.” Flat out, we don't want to be that guy, and we don't want to hire that guy. We want to make complex and difficult computer topics easy to understand for our clients. In doing so, we also want to develop actual relationships with our clients. We want our clients to enjoy calling us instead of dreading it. Our goal is to fix problems as efficiently as possible, with creative thinking to find the best solution for the situation. We work with the lights (and music) on. We work hard. Since we support everything from small startup shops to restaurants and law firms, we have an array of tricks in our tool belt and are always looking for more. so what's THE JOB ? We need a Technical Support Specialist in a full-time position. This includes the installation, repair, and tweaking of hardware and software for end users; as well as the coordination and planning for major projects and upgrades. We are growing, and our clients are growing; there is limitless administration with M365, SharePoint Exchange, and even on-prem systems. There is so much opportunity for growth. what are we looking for in an APPLICANT ? Our new Bird will have a solid understanding of Windows-based environments and platforms, as well as OSX generalities. We need someone with strong hardware troubleshooting skills. Someone able to pinpoint software errors and resolve them permanently. A good teacher, reminding users how to print to PDF or access OneDrive from mobile phones. Someone available for a full-time position with a work-hard, play-hard personality. Math is hard, but this JOB will be about: 31%: Face-to-face technical support to client end-users. New user onboarding and hand-holding. Responding to client (and fellow-Bird) requests from all angles, including: email, ticketing systems, chat. You will be on your toes. 37% Remote installs, configurations, and troubleshooting of software/hardware/network appliances in mixed environments. 25%: Communication of client needs, project opportunities, solution gathering. 7%: Meetings, happy hours, gatherings. YOU would fit in at BIRDS ON A CABLE if … You are a positive personality that can handle client interaction with care; you have a personal commitment to completely satisfying a customer. You can work and think in a fast-paced environment. Some days move fast, and we shift from one support issue to the next without much of a breath. § You are self-motivated and independent. Some days move slow, and we have a list of projects that need start-to-finish tending. § You are technically savvy. You can identify or research a problem, and follow-through to resolution. § You are detail-oriented and possess strong communication skills. § You can roll with the punches of a young IT company, make a positive impact and help us grow. § You have ideas. § You have a sense of humor. what do you NEED to apply? 2+ years professional experience providing software and hardware technical support services to end-users. 2+ years of experience supporting a Microsoft Windows environment. Knowledge of basic networking concepts. Ability to lift and transport equipment heavier than 50lbs. so what are the PERKS? We have medical, dental and vision plans available after a month on the job; a retirement plan after your first Birdversary (that's one year, happy hour included). We compensate with a traditional salary as well as bonus structure. We give a kickback for personal phone/tech use. We believe in summer Fridays. Casual dress, some free food, a good number of happy hours and outings. Personal transportation is a big plus, but not a must. INTERESTED? Wonderful! We look forward to your application. Be sure it includes: a COVER LETTER that illustrates why you're right for this position. We'd love to hear about the customer/client service moment you're most proud of in your career. Please note that communication is key, and this letter will demonstrate that you articulate your thoughts clearly. and a SUCCINCT RESUME, complete with references. Anything that exceeds 2pgs will be discarded. FINAL NOTES: Candidates undergo a full background screening and credit check. All applications remain confidential.
    $40k-69k yearly est. 4d ago
  • IT Support Technician - Tier 1 - JAMF Pro

    Tech Army, LLC

    Information technology internship job in Lemont, IL

    Objectives Provide technical support for computer systems and users. 4.0 Tasks and Delivery Responsible for assisting users with the account signup, renewal, and reactivation process for access to resources. Responsible for providing technical support for usage of mac OS and Windows OS computers. Responsible for maintaining mac OS computer record enrollments in Apple Business Manager and JAMF Pro. Responsible for providing access to projects, groups, mailing lists, and Slack. Responsible for debugging issues with multi-factor authentication setup. Responsible for Improving existing helpdesk service processes where applicable. * Responsible for tier-1 point of contact for all user issues, reviewing each ticket and elevating priority by triaging queries to the appropriate SME groups. Responsible for creating documentation related to getting started guides for account, project access, and usage of IT services. Responsible for onboarding new users at the facility/directorate. Responsible for assisting with user communication as appropriate. Responsible for updating and tracking customer-reported issues from submission to resolution. Responsible for the fulfillment of IT service catalog requests from customers 5.0 Required Knowledge, Skills, and Abilities 2 or more years of experience working in a technical support role provide Tier-1 or Tier-2 support Bachelor's degree in Computer Science, Information Technology, or related field Excellent interpersonal skills and ability to work effectively with a wide range of users and stakeholders Strong verbal and written communication skills Strong testing and troubleshooting skills to identify process bottlenecks Self-starter and a team player Hands-on knowledge using ticketing software (eg. ServiceNow) Some experience working in UNIX/Linux environments Some working knowledge of shell scripting or other coding experience
    $36k-58k yearly est. 5d ago
  • IT Support Analyst (Tier 1/2- Onsite in Chicago, IL)

    Optomi 4.5company rating

    Information technology internship job in Chicago, IL

    IT Support Analyst- Onsite in Chicago, IL- Contract to Hire Optomi, in partnership with an industry leader, is seeking an IT Support Analyst (Tier 1/2) to join their team. This person will work on a remote, long term contract. They will help to diagnose and troubleshoot various issues related to network, systems, servers, and databases. Responsibilities: Address technical issues beyond Tier 1 capabilities Troubleshoot various hardware, software, network, and systems issues through a ticketing system (Jira in this role) Troubleshooting and patching servers and system settings Escalate issues as necessary Setting up conference rooms with Zoom and MS Teams Utilize Active Directory for group policy and role based access control Apply today if your background includes: Experience troubleshooting various IT issues and escalating when necessary Experience utlizing Jira or a similar ticketing system Active Directory experience in a large organization- any Powershell/Python scripting is a plus Monitoring logs and dashboards using different monitoring tools Ability to work on site role in Chicago, IL (5x a week)
    $39k-76k yearly est. 5d ago
  • Desktop Technician

    Vaco By Highspring

    Information technology internship job in Valparaiso, IN

    Vaco is hiring Desktop Technicians to support a large-scale Windows 11 upgrade and hardware refresh project. This project will cover several healthcare facilities. Technicians will perform device imaging, hardware deployment, and application setup. Local candidates are preferred to minimize travel, but multiple locations are available. Responsibilities Unbox, tag, and image new devices using standard tools. Perform in-place Windows 11 upgrades and verify successful installations. Install and validate required software using SCCM or other approved tools. Deploy and configure new hardware for end users, ensuring logins, network connectivity, and application access. Document devices, activities, and completion status using provided templates. Follow daily direction from facility leaders and coordinate with the Vaco support team. Qualifications 2 or more years of experience in desktop support, IT field services, or hardware deployment. Strong knowledge of Windows 10 and Windows 11 operating systems. Experience using SCCM or similar deployment and imaging tools. Ability to troubleshoot hardware, software, and connectivity issues. Excellent communication and documentation skills. Ability to work on-site during normal business hours. Details Employment Type: Contract(W2) Duration: Approximately 3-6 months with potential extensions Schedule: Monday through Friday, standard business hours Compensation: 28-33/hr depending on amount of experience Locations: Onsite (Valparaiso) Desired Skills and Experience Windows 11 upgrade project
    $30k-45k yearly est. 2d ago
  • Desktop Support Specialist

    Insight Global

    Information technology internship job in Des Plaines, IL

    The IT Technical Support Specialist - Sr. position will be responsible for ensuring proper IT technical support, allowing end users to accomplish their business tasks. Supports local and remote PC and mobile hardware and software, via direct or remote contact with the hardware and/or the end user, as well as performing network system administration. This position serves as the second-level escalation support to a third-party outsourced first-level helpdesk. Plans, implements, monitors and supports corporate hardware and software infrastructure. Deploys, administers, and supports corporate and remote office servers/desktops. Performs advanced system and user administration for the entire organization and design. Installs software and peripheral equipment onto corporate workstations. Manages and installs appropriate operating system and software upgrades, patches, printers, drivers, etc. Provides third-level support for issues which are escalated by the second-level service delivery team and first-level helpdesk. Resolves complex end-user requests for installs, problem diagnoses, and equipment repairs. Performs hands-on fixes, including software/ hardware install and upgrades.
    $35k-48k yearly est. 4d ago
  • Lead IT Planning & Analytics Specialist Apptio AWS

    Request Technology, LLC

    Information technology internship job in Chicago, IL

    ***We are unable to sponsor for this permanent full-time role*** is bonus eligible*** Prestigious Financial Institution is currently seeking a Lead IT Planning & Analytics Specialist with strong Apptio and AWS experience. Candidate will be responsible for measuring and monitoring the performance of the public cloud investments as well as maturing the IT Cost Transparency module in Apptio. This role ensures the efficient and cost-effective use of cloud resources by implementing cost management frameworks to support organizational objectives. Responsibilities: Prepare and analyze public cloud forecasts and budgets. Monitor and analyze public cloud financial performance and recommend strategies for optimization. Design, implement and monitor financial infrastructure metrics. Apply the FinOps framework to maximize the business value of the public cloud with coordination across business, engineering, and finance teams. Partner cross-functionally to plan and execute cloud optimization opportunities and comply with associated governance controls. Design, configure, validate, and maintain cloud transparency and total cost of ownership reporting. Model complex business problems, discover business insights, and identify opportunities using mining and visualization techniques Participates in review process to ensure overall budget/forecast consolidation and rationalization. Perform other duties as assigned Qualifications: Previous work experience in FinOps required with a strong background in Technology Business Management or IT Finance. Experience modeling cloud service costs required Experience financially modeling IT expenses such as application total cost of ownership (TCO) and business capability TCO. Preferred cost modeling experience would include data centers, network, end user compute, storage, virtual environments, application development, and IT operations. Highly motivated individual that assumes ownership of their projects. Ability to provide solutions that meet the business objectives and deliver on time, on budget, with a high degree of quality Ability to work efficiently and effectively with multiple levels of management and staff across the organization Previous work experience in a highly regulated, capital markets company preferred Technical Skills Experience with Apptio One, Cloudability, CloudHealth, AWS Cost Explorer, AWS QuickSight, or detailed IT cost models required Strong data transformation skills using MS Excel required Expert with numbers, advanced analytical skills Strong analytical, problem solving and troubleshooting skills with the ability to exercise mature judgment. Ability to use mining and visualization techniques to spotlight insights and opportunities Strong communication and presentation skills required Certifications FinOps Certification, AWS Certified Cloud Practitioner, or other cloud certifications preferred Certified TBM Executive (CTBME), Recognized TBMA (RTBMA), Elite TBMA (ETBMA) a plus Education and Background Bachelor's Degree in Information Systems, Business Management, Finance, or related field MBA or related graduate level course work a plus] Minimum of 8 years of relevant work experience
    $94k-127k yearly est. 5d ago
  • Information Technology Operations Support

    JCW Group 3.7company rating

    Information technology internship job in Chicago, IL

    JCW Group has partnered with an investment bank based in Chicago to identify an IT Support Operations Associate who can deliver high-quality, white-glove technical support. This role plays a key part in ensuring smooth day-to-day IT operations, supporting users across Windows, Microsoft 365, and core SaaS platforms in a fast-paced, regulated environment. The ideal candidate is a proactive problem solver with strong communication skills and the ability to manage multiple priorities while partnering with cross-functional teams. Qualifications: • 3-5 years of IT support experience within financial or professional services • Strong proficiency in Windows 11, Microsoft 365, Zoom, and core SaaS tools • Solid knowledge of networking fundamentals (Wi-Fi, VPN, TCP/IP, DHCP, DNS) • Experience supporting iOS/Android devices and AV/conference room technologies • Strong communication, presentation, and organizational skills If this sounds like you, feel free to apply! No 3rd parties
    $39k-54k yearly est. 1d ago
  • Desktop Support Technician

    Peoplecaddie

    Information technology internship job in Chicago, IL

    Title: Desktop Support Technician / Customer Experience (CX) Associate Engagement: Jan 12, 2026 - Jul 10, 2026 Type: W2 or C2C Rate: $45-$52 We are seeking a Desktop Support Technician / CX Associate to provide high-touch, on-site IT support in a fast-paced professional services environment. This is an internal enablement role supporting fully billable employees who require near-100% laptop uptime. The CX Associate is the first on-site responder and plays a key role in delivering a positive, professional end-user experience. Responsibilities Walk-up and desk-side IT support Troubleshoot Windows 10, Office 365, and SharePoint issues Laptop hardware repair, imaging, and software installs End-to-end ticket ownership using ServiceNow or Remedy Support printers, copiers, conference rooms, and video conferencing Asset tracking and inventory management Participate in major incident calls and escalation processes Support internal meetings, events, and conferences Routine maintenance of IT spaces, equipment, and on-site inventory Clear communication, proactive updates, and ownership through resolution Required Qualifications 1-3 years of desktop or end-user support experience Strong Windows and Microsoft Office skills Ticketing system experience (ServiceNow or Remedy preferred) Hands-on laptop hardware troubleshooting Comfortable supporting executives and billable professionals Strong communication, organizational, and customer-service skills Nice to Have Large corporate or professional services environment experience MSP background iOS and Android support exposure Not a Fit If You Are Seeking remote or hybrid work Coming strictly from call-center or phone-only support Uncomfortable with face-to-face user interaction
    $34k-45k yearly est. 2d ago
  • Information Technology System Administrator

    Prestige Staffing 4.4company rating

    Information technology internship job in Oak Brook, IL

    Title: IT System Admin Industry: Construction Salary: 30-38hrW2 Duration: 12 + month contract Skills: Sys admin exp, onprem and cloud based support exp, Microsoft exp Like to have skills: Microsoft cloud/on-prem, Azure, Intune, VMware, Veeam, Jira, Autodesk, Salesforce, Meraki, SQL Overview: Collaborate with internal teams across construction operations, finance, and project management. Assist with cloud migrations, upgrades, and modernization projects. Document infrastructure details, processes, and policies.
    $63k-80k yearly est. 5d ago
  • Advanced Electronics / Computer Field Technician (Electronics Technician & FireControlman) - Full Time

    Us Navy 4.0company rating

    Information technology internship job in Chicago, IL

    About The Navy's Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navy's advanced missile systems and Aegis radar. These technicians are essential to the ship's Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training - Great Lakes, IL (11 weeks) FC Strand - Great Lakes, IL (16 weeks) ET Strand - Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After "A" School, technicians may attend advanced "C" Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training
    $27k-37k yearly est. 7d ago
  • Exams Internship - Psychometric and Computer Science

    National Council of State Boards of Nursing 4.5company rating

    Information technology internship job in Chicago, IL

    NCSBN Examinations Department Internship Program NCSBN is excited to offer two summer internship positions: a Psychometric track and a Computer Science/Machine Learning track. Applicants are encouraged to apply to one or both tracks depending on research focus. It is expected that applicants would be advanced graduate students, particularly those in the later stages of their studies in educational measurement, statistics, computer science, cognitive science, or related fields. This eight-week program provides a unique opportunity for interns to engage in meaningful research projects that contribute to large-scale international computer-adaptive tests (CAT). Interns will gain hands-on experience with operational workflows while developing a deep understanding of the practical considerations necessary when bridging research with impactful outcomes. Under the guidance of our staff, each intern will select a research topic that aligns with their interests and the organization's needs. As part of their collaboration, interns will be responsible for a presentation to the examinations team, along with the development of a conference submission proposal and/or a research paper for publication. NCSBN values diversity and encourages applications from students of all backgrounds. We are committed to providing a supportive and inclusive learning environment, where interns can gain practical skills in CAT and licensure and certification exams. Detailed project descriptions will be discussed during the interview process. Interns can anticipate an engaging experience that bridges academic research with real-world applications. Program Goal The goal of the internships is to provide an opportunity to gain practical experiences and a comprehensive understanding of the process involved in both applied research as well as producing and delivering operational examinations. We offer the following two internship tracks: Psychometric Track The psychometric track provides interns with extensive operational experience that spans the entire life cycle of test development. Interns in this track will collaborate with testing professionals to learn about the development and administration of the NCLEX exams, acquire knowledge on the dynamics of a CAT exam, and engage in discussions about current measurement topics. Additionally, they will be tasked with developing a research project. We are particularly interested in detecting parameter drift for PCM model parameters, as well as other psychometric procedures to evaluate the operational polytomous items. Additional project options include, but not restricted to, the following areas: Polytomous item scoring and analysis Technology-enhanced items CAT Test Design Standard setting for innovative items Fit statistics for Partial Credit Model Test security Parameter drift for polytomous items Process data analysis Graduate students who have completed at least two years of doctoral-level coursework in educational measurement, statistics, computer science, or related fields are encouraged to apply. Applicants should possess a fundamental understanding of both classical test theory and item response theory. All applicants should be familiar with either Python or R. Computer Science/Machine Learning Track This track is designed to equip interns with the resources and skills to explore and understand complex datasets, both structured and unstructured. Interns will have the opportunity to uncover hidden patterns and insights, transforming raw data into useful information for stakeholders and decision makers. The emphasis of this program is to gain hands-on experience in data processing, sophisticated and modern analysis techniques, and the practical application of computer science and machine learning in the realm of testing and assessment. Interns will work closely with testing professionals to learn about the intricacies of data management, analytics in a real-world setting, and valuable understanding of how data-driven decisions are made in professional contexts. Additionally, each intern will undertake an exploratory research project, allowing them to apply their learning in a focused area that aligns with their interests and organizational goals. We are particularly interested in the utility of modern natural language processing techniques, such as using generative AI or large language models to assist in evaluating free-form hand text or assist in developing and evaluating exam questions. Additional project options include, but not restricted to, the following areas: Test security Computer vision Natural language processing Latent class/cluster analysis Latent time-series analysis Data exploration and visualization Process/log data analysis Large language models We invite graduate students currently enrolled in Masters or Doctoral programs in measurement, statistics, computer science, cognitive science, or related fields to apply for this unique opportunity. We welcome candidates from diverse academic backgrounds and stages of their graduate studies, who are eager to contribute to and learn from our dynamic program. Applicants should possess a fundamental understanding of advanced statistics and have prior experience with analyzing data with various machine learning techniques. All applicants should be familiar with either Python or R. Duration The 2026 summer internship will last eight weeks, beginning June 1, 2026, and ending July 24, 2026. (The eight-week internship window can be adjusted for the convenience of interns with prior approval from NCSBN.) Location The interns are expected to work onsite at the NCSBN office in downtown Chicago, IL. Financial Support This internship awards a stipend paid in semi-monthly increments of $2,500, which is equivalent to $10,000 throughout the 8-week internship period. NCSBN will also provide an additional $3,000 relocation/housing allowance, if relocation for the full term of the internship is required. How to Apply Interested candidates are encouraged to submit all information at NCSBN's job posting website. Required Information for a submission to be complete: A completed application. A statement of interest that outlines your area of interest and experience. Your statement must include: A section detailing your previous experience and roles in projects, including specific skills developed and experiences gained (e.g., knowledge of specialized computer software and languages, analysis techniques, and/or research experience). The level of detail and specificity in this section will greatly enhance our understanding of your capabilities and suitability for the internship. A concluding section describing your ideal internship project that aligns with one of the aforementioned topics of interest. We urge you to think creatively and innovatively without being hindered by pragmatic restrictions or limitations. A current curriculum vitae. An unofficial transcript or relevant certifications that indicate your prior coursework or skills. Optional: We encourage applicants to submit a writing sample (e.g., conference paper, manuscript, etc.) or a link to a git repository of any previous project. Your statement of interest is a crucial component of the application; it should effectively communicate your relevant experiences and skills, helping us to better assess your fit for the program. We encourage you to be as specific and thorough as possible in describing your past project involvements, including your specific role on each project. Deadline Applicants should submit their application by February 1, 2026. Applicants will be notified of decisions by March 15, 2026. About NCSBN The National Council of State Boards of Nursing (NCSBN ) is an independent, not-for-profit organization through which nursing regulatory bodies act and counsel together on matters of common interest and concern affecting public health, safety, and welfare, including the development of nursing licensure examinations. Its membership comprises of the boards of nursing from 50 states, the District of Columbia and four U.S. territories. Additionally, there are also 21 associate members and nine exam user members. NCSBN owns and develops the National Council Licensure Examinations (NCLEX ). The NCLEX-RN and NCLEX-PN examinations are computerized adaptive tests (CAT) and are used as a core component of granting nursing licenses in both the U.S. and Canada.
    $36k-42k yearly est. Auto-Apply 7d ago
  • Summer 2026 Intern - Software Developer (IT)

    Mesirow Financial Holdings, Inc. 4.8company rating

    Information technology internship job in Chicago, IL

    Mesirow is an independent, employee-owned financial services firm founded in 1937. Headquartered in Chicago, with offices across the globe, Mesirow serves clients through its capabilities spanning buy side, sell side and advisory services. We are currently seeking an intern to work in our IT department's Software Development team. Mesirow internship positions are for savvy, adaptable students interested that are passionate about technology and capital markets. The internship is designed to help students gain some hands-on and real-world experience. Responsibilities * Modify and maintain existing software applications using c#, python, sql and javascript * Translate business requirements into functional code * Provide support and maintenance duties when required * Work closely with software development team, end-users, and management to define requirements Requirements * Current enrollment in a Bachelor's degree in Computer Science, Computer Engineering or Software Development * Graduation in May 2027 * Must have GPA 3.5 or above * Sound Programming Fundamentals with an understanding of it * Knowledge and experience in the use of all Microsoft Office products * Object Oriented * ETL * Procedural * Functional * Knowledge and experience in the use of all Microsoft Office products * Excellent analytical and math skills, with the ability to work in teams * Ability to handle sensitive information in a confidential manner * Ability to interact well with various levels of personnel In accordance with the Illinois Pay Transparency Law, the anticipated compensation for the role will be $20.00 per hour for the duration of the program. EOE
    $20 hourly 2d ago
  • Software Developer Intern

    Group One Trading 4.2company rating

    Information technology internship job in Chicago, IL

    Pay Range: $45 - $50 per hour The Opportunity Group One Trading, a dynamic options trading firm, is actively seeking highly-motivated people who are interested in learning and getting hands-on experience with electronic trading systems. Our system is built on the .NET platform using C#. The system has enough variety to challenge and interest anyone: an information-dense user interface, a high-throughput, low latency parallel computational core, service-oriented architecture, and interfaces to exchanges' market data and execution systems. Who We Are We are committed to creating a diverse environment and are proud to be an equal opportunity employer. At Group One, we value transparency and collaboration coming from unique perspectives and backgrounds. We strive to create a workplace in which all employees have an opportunity to participate and contribute to the success of the business. What We Do Group One is a proprietary trading firm specializing in market making and liquidity providing strategies in options markets. Our traders provide competitive liquidity across a broad range of securities by managing portfolios of several hundred issues and simultaneously streaming quotes across multiple exchanges. Our systems and network infrastructure are vital in ensuring success. The Skill Set During this internship, you will be mentored by senior developers and gain exposure to the business of equity options trading. You will gain real-world experience with a team that develops proprietary software in an ever-changing, fast-paced, and competitive environment. A broad, multi-platform skill set will help you be successful in this role, but there will be plenty of learning opportunities no matter how many of these skills you bring in with you. We also encourage applicants with non-traditional backgrounds to apply. * Completing or working towards a BS, MS, or Ph.D. in Computer Science, Computer Engineering, or a related technical field. * Familiarity with a C-style object-oriented language: C#, Java, C++, or Objective-C. * Solid Computer Science and software development fundamentals. * Desire to learn and grow as a software developer. * Ability to effectively communicate and collaborate with colleagues across different functional units and locations. Within 1 Month, You'll * Complete your initial orientation, become familiar with our environment, our infrastructure, and our business. * Learn the roles and skillsets of your Dev teammates to discern and utilize the best advice and information for yourself and others. Within 3 Months, You'll * Engage and contribute directly to projects with real implications for our traders and company. The Benefits We offer a competitive compensation package which includes company-paid housing or housing stipend, individualized mentorship, fresh fruit and snacks daily, casual dress environment, social events, and more! In-person interview expenses for travel and childcare will be reimbursed by Group One.
    $28k-35k yearly est. 60d+ ago
  • Software Developer Intern

    DRW 4.9company rating

    Information technology internship job in Chicago, IL

    Our formula for success is to hire exceptional people, encourage their ideas and reward their results. As a Software Developer Intern, you will build advanced trading and risk applications leveraging cutting-edge technology. DRW enables our Software Developer Interns to develop computationally intensive software under the guidance of senior technologists with the goal of deployment during your ten weeks. While your days will have you immersed in complex projects directly driving DRW's progress, your evenings will be spent exploring the city with organized social events to truly discover what it is like to live and work in Chicago. How you will make an impact... Design, develop, test, and deploy proprietary software development solutions across the firm. Examples include creating: Decoders to receive raw packet data from various exchanges and translate it into a more accessible form Normalizers which take decoded data and build a book for each instrument traded on that exchange Applications to facilitate communication around executed trades to our compliance team Identify innovative solutions to complex problems and advocate for their implementation to your team by communicating your ideas in a clear and concise manner Conduct robust research using a data driven approach to employ statistical analytics on large data sets Collaborate with other software developers, quantitative traders and researchers as well as business analysts in cross-functional team environments What you bring to the team... Are pursuing a Bachelor's, Master's, or PhD in Computer Science, Computer Engineering, Physics, Mathematics, Machine Learning or any related science discipline and have an expected graduation date between December 2026 and June 2027 Have exposure to network programming (TCP/IP), multi-threaded applications, computational intelligence, algorithms, real-time programming or GUI programming Have strong understanding of object-oriented design, data structures and algorithms Have an eagerness to learn and apply what you have learned, and to know the impact of your code Have strong problem-solving and analytical reasoning skills Have strong communication and collaboration skills Exhibit excellent software development skills in C++, Python, or Java and a deep curiosity to learn and absorb new technologies quickly What to expect during the internship... Meaningful projects: You'll receive a challenging project to complete during your time here. Each project, advised by a software engineer, promotes a comprehensive learning experience and provides you with meaningful work experience. Community: Throughout the summer, we host a variety of educational, social and team-building activities to foster friendship and camaraderie. Housing: DRW provides fully furnished apartments located close to the office--making your morning commute as easy as possible. Mentorship: You'll build a professional relationship with an experienced mentor in your field. Mentors and mentees meet to discuss goals, challenges and professional development and explore the city together at our mentor outings. Education: As technology continues to drive the trading industry forward, both in terms of new products and transaction methods, the future will present us with unique opportunities and challenges. To prepare you for how technology will continue to impact trading's future landscape, you will complete an options course framed from a developer's standpoint to help you visualize how your technology solutions will be used in real time. As the trading industry continually evolves, both in terms of new products and transactions methods, the future will present us with unique opportunities and challenges. DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets around the world. We value autonomy and the ability to quickly pivot to capture opportunities, so we operate using our own capital and trading at our own risk. Headquartered in Chicago with offices throughout the U.S., Canada, Europe, and Asia, we trade a variety of asset classes including Fixed Income, ETFs, Equities, FX, Commodities and Energy across all major global markets. We have also leveraged our expertise and technology to expand into three non-traditional strategies: real estate, venture capital and cryptoassets. We operate with respect, curiosity and open minds. The people who thrive here share our belief that it's not just what we do that matters-it's how we do it. DRW is a place of high expectations, integrity, innovation and a willingness to challenge consensus. The annual base salary for this position is $175,000. For more information about DRW's processing activities and our use of job applicants' data, please view our Privacy Notice at ******************************* California residents, please review the California Privacy Notice for information about certain legal rights at ****************************************** #LI-DNI
    $27k-35k yearly est. Auto-Apply 2d ago
  • Summer 2026 Software Development Intern

    Altom Transport 3.4company rating

    Information technology internship job in Chicago, IL

    Job Description Duration: Summer 2026 (Flexible start and end dates) Hours: 40 hours per week (depending on availability) Paid Internship About Us: Altom Transport is a premier petrochemical and hazardous materials carrier committed to safety, innovation, and operational excellence. We're looking for a Software Development Intern to help support our operations, billing, and app development initiatives. This is a great opportunity for students or recent graduates looking to gain real-world experience in software development within the transportation and logistics industry. This position operates out of our Hammond terminal. Requirements What You'll Do: Assist in building and optimizing internal applications to support business operations. Work with billing and operations teams to develop tools that streamline processes. Help improve mobile and web applications used by customers and staff. Collaborate with the IT team to troubleshoot, test, and deploy new software solutions. Work on API integrations, database management, and system automation. Participate in meetings with stakeholders to understand business needs. What We're Looking For: Current student or recent graduate in Computer Science, Software Engineering, or a related field. Experience with JavaScript, Python, or other programming languages. Knowledge of database management (SQL, PostgreSQL, or MongoDB). Familiarity with cloud platforms (AWS, Azure, or Google Cloud) is a plus. Ability to work independently and in a team environment. Strong problem-solving skills and a passion for technology. Benefits What You'll Gain: Hands-on experience in real-world software development. Exposure to business operations and process automation. Mentorship from experienced IT and operations professionals. A chance to build applications that directly impact the company's success. Interested? Send your resume and a brief cover letter explaining your interest in software development.
    $30k-38k yearly est. 2d ago

Learn more about information technology internship jobs

How much does an information technology internship earn in Portage, IN?

The average information technology internship in Portage, IN earns between $22,000 and $42,000 annually. This compares to the national average information technology internship range of $26,000 to $47,000.

Average information technology internship salary in Portage, IN

$31,000
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