Information technology internship jobs in Salem, OR - 480 jobs

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The Tier 2 Technical Support Operations Analyst will be responsible for planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Planning, securing, debugging, deploying, and ongoing support of the applications built on the Power Platform. + Understand platform architecture, environment, develop & deploy the application, and deal with day-to-day administration and ongoing technical support. + Partner with the National Service Desk (NSD) Tier 1 team and personnel on other infrastructure engineering and application development teams to work on issues escalated to Tier 2. + Adhere to the defined incident management, problem management, change management, release management, outage communications, and service requests procedures and utilize ServiceNow. + Develop Knowledge Based Articles (KBA) and educate Tier 1 as needed. + Be available for on-call 24x7x365 ongoing application support. + Support the onboarding of 8-10K end-users in waves of districts over a roughly 18-month period. + Help continuously improve the day-to-day operations of the applications and infrastructure, ensuring that end-users are adequately supported and that the overall system is stable, secure, and performs well. + System Monitoring, triage, research, resolution (via SOP) or escalations of tickets to Tier 3. + Analysis of ticket types and categories to identify trends and needed improvements within the applications, infrastructure, or SOPs and KBAs. + ServiceNow metrics reporting on ticket acknowledgements, resolution times and **Minimum Qualifications** + Bachelor's Degree in Information Technology, Computer Science or a related field or equivalent relevant experience. + 4-6 years of experience in information technology, systems administration or other IT related field. + Minimum of three (3) years of experience in application / infrastructure design, development, testing, or operations. + Minimum of three (3) years of experience with MSFT Azure Dev Ops, MSFT Power Platform, Power Apps, Dataverse, Power BI, Snowflake, MSFT Visual Studio, MSFT SQL Management Studio, GitHub and Agile Development Experience is desired. **Other Job Specific Skills** + Technical problem solving and implementer skills in application coding, infrastructure, or automation. + Effective communications (written and spoken). + Coordinates and tracks well across AFS and client technical and functional teams. + ServiceNow ITSM (desired not required). + ITIL (desired not required). + Data Analysis / Excel. + SQL Server Integration Services (SSIS). + T-SQL + MSFT SQL Server + Azure SQL Databases + Database Architecture + Extract, Transform and Load (ETL) data **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $87k - $115k EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Worldwide TechServices is a global leader in delivering technology services and solutions to the world's most demanding clients. Headquartered in Billerica, MA; we provide infrastructure services and professional services to the world's leading technology providers, outsourcers, large and small businesses and consumers. The Dynamic PC Support is a position that performs tasks related to the repair of a variety of client products. Performs basic and moderately complex troubleshooting activities for desktops and laptops. May support Desk Side applications and infrastructure. Interacts directly with clients to address technical issues and respond to them timely and accurately. Responsibilities Provide customer support for designated equipment Answer client questions in a professional manner Accept and deliver all service calls assigned within the established service level agreement for each client Meet established customer service satisfaction criteria as outlined in established guidelines and policies Complete all administrative tasks associated with each call as documented in established policies and guidelines Complete real-time reporting of all calls as documented in established policies and guidelines Follow various established policies, guidelines, and documents relating to the successful delivery of service for each client Ensure control of assets and inventory through prompt turnaround of parts and equipment as required by client service agreements Report all activity in an accurate and timely manner Understand all Safety policies and guidelines and work within the guidelines of policies daily Additional requirements may exist if offer of employment is extended Other duties may be assigned to meet business needs Qualifications Education and Experience: Typically requires technical school certification or equivalent and 0-2 years of relevant experience Previous customer service experience is a plus Certifications and/or Qualifications: Maintain all required OEM Certifications as directed by Management Knowledge of relevant software and hardware Valid Driver's License and reliable transportation with valid registration and adequate insurance Skills: Ability to communicate regarding technical issues with clients Ability to drive to client locations Ability to drive long distances, and occasional overnight assignments within other geographies Ability to lift and or move various computer equipment up to 50 lbs Must own a basic repair tool kit

This is Sushil Singh from 360 IT Professionals Inc. We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing . 360 IT Professionals work along with its clients to deliver high-performance results, based exclusively on the one of a kind requirement. Job Description The primary roles of the IS technicians are: Provide workstation installation, troubleshooting, diagnosis, and repair for multiple systems and models, including operating systems, configurations, and software applications. Build and configure Pc, following agency standards and procedures. Provide status reports as directed describing work-related activities and accomplishments. Maintain workstations in accordance with IS standards. Ensure workstations and their applications are in operational condition. Troubleshoot workstation hardware and operating system problems. Assist the Computer Support Desk (CSD) in tracking computer problems by using Remedy software or by communication with CSD. Qualifications May require an associate's degree in a related area and at least 3 years of experience in the field or in a related area. Additional Information If interested, Kindly share your resume to sushil@360itpro,com or call me on 510-254-3300 Ext. 138

Please note this posting is to advertise potential job opportunities. This exact role may not be open today but could open in the near future. When you apply, a Cisco representative may contact you directly if a relevant position opens. Applications are accepted until further notice. Meet the Team Our dedicated team members are building the future of Cisco's AI-driven platforms and data infrastructure, supporting innovation across the globe. You will join teams focused on developing advanced data pipelines, machine learning infrastructure, and analytics platforms within business groups such as S&TO, Supply Chain, and Infrastructure Engineering. As part of this collaborative environment, you will contribute to the growth of emerging technologies in data and intelligent systems. Explore the opportunities at the intersection of data engineering and AI, helping to transform how Cisco and its customers harness information and intelligent automation. Your Impact You are a passionate software engineer with expertise in developing scalable data pipelines, designing robust analytics platforms, and building infrastructure to support machine learning initiatives. Your strong background in programming, data systems, and collaboration enables you to solve complex challenges with innovation and attention to detail. By building and maintaining key software tools and platforms, you enable Cisco's business groups to leverage AI and data-driven insights for operational excellence and strategic growth. Your work ensures high-quality, reliable data infrastructure that supports Cisco's leadership in intelligent, scalable technology solutions. Minimum Qualifications * Currently enrolled in a PhD program in Computer Science, Artificial Intelligence, Machine Learning, or a related field. * Hands-on experience with machine learning frameworks such as TensorFlow, PyTorch, or scikit-learn. * Familiarity with distributed data processing technologies, including Apache Spark, Hadoop (MapReduce), or Apache Flink. * Experience with containerization and orchestration tools, such as Docker and Kubernetes, for deploying data and machine learning workloads. Preferred Qualifications * Hands-on experience with AI/ML. * Familiarity with major cloud platforms, such as AWS, Azure, or Google Cloud. * Understanding of distributed systems concepts, including scalability, reliability, fault tolerance, and data consistency, as well as familiarity with distributed computing patterns (e.g., load balancing, consensus algorithms, and inter-service communication). Why Cisco? At Cisco, we're revolutionizing how data and infrastructure connect and protect organizations in the AI era - and beyond. We've been innovating fearlessly for 40 years to create solutions that power how humans and technology work together across the physical and digital worlds. These solutions provide customers with unparalleled security, visibility, and insights across the entire digital footprint. Fueled by the depth and breadth of our technology, we experiment and create meaningful solutions. Add to that our worldwide network of doers and experts, and you'll see that the opportunities to grow and build are limitless. We work as a team, collaborating with empathy to make really big things happen on a global scale. Because our solutions are everywhere, our impact is everywhere. We are Cisco, and our power starts with you. Message to applicants applying to work in the U.S. and/or Canada: Individual pay is determined by the candidate's hiring location, market conditions, job-related skillset, experience, qualifications, education, certifications, and/or training. The full salary range for certain locations is listed below. For locations not listed below, the recruiter can share more details about compensation for the role in your location during the hiring process. U.S. employees are offered benefits, subject to Cisco's plan eligibility rules, which include medical, dental and vision insurance, a 401(k) plan with a Cisco matching contribution, paid parental leave, short and long-term disability coverage, and basic life insurance. Please see the Cisco careers site to discover more benefits and perks. Employees may be eligible to receive grants of Cisco restricted stock units, which vest following continued employment with Cisco for defined periods of time. U.S. employees are eligible for paid time away as described below, subject to Cisco's policies: * 10 paid holidays per full calendar year, plus 1 floating holiday for non-exempt employees * 1 paid day off for employee's birthday, paid year-end holiday shutdown, and 4 paid days off for personal wellness determined by Cisco * Non-exempt employees receive 16 days of paid vacation time per full calendar year, accrued at rate of 4.92 hours per pay period for full-time employees * Exempt employees participate in Cisco's flexible vacation time off program, which has no defined limit on how much vacation time eligible employees may use (subject to availability and some business limitations) * 80 hours of sick time off provided on hire date and each January 1st thereafter, and up to 80 hours of unused sick time carried forward from one calendar year to the next * Additional paid time away may be requested to deal with critical or emergency issues for family members * Optional 10 paid days per full calendar year to volunteer For non-sales roles, employees are also eligible to earn annual bonuses subject to Cisco's policies. Employees on sales plans earn performance-based incentive pay on top of their base salary, which is split between quota and non-quota components, subject to the applicable Cisco plan. For quota-based incentive pay, Cisco typically pays as follows: * .75% of incentive target for each 1% of revenue attainment up to 50% of quota; * 1.5% of incentive target for each 1% of attainment between 50% and 75%; * 1% of incentive target for each 1% of attainment between 75% and 100%; and * Once performance exceeds 100% attainment, incentive rates are at or above 1% for each 1% of attainment with no cap on incentive compensation. For non-quota-based sales performance elements such as strategic sales objectives, Cisco may pay 0% up to 125% of target. Cisco sales plans do not have a minimum threshold of performance for sales incentive compensation to be paid. The applicable full salary ranges for this position, by specific state, are listed below: New York City Metro Area: $44,000.00 - $185,000.00 Non-Metro New York state & Washington state: $44,000.00 - $185,000.00 * For quota-based sales roles on Cisco's sales plan, the ranges provided in this posting include base pay and sales target incentive compensation combined. Employees in Illinois, whether exempt or non-exempt, will participate in a unique time off program to meet local requirements.

About The Navys Advanced Electronics / Computer Field (AECF) offers extensive training in electronics, computer systems, radar, communications, and weapons fire control systems, including the Navys advanced missile systems and Aegis radar. These technicians are essential to the ships Combat Systems department, ensuring readiness for combat operations across the fleet. Responsibilities As an Electronics Technician (ET) or Fire Controlman (FC), you may: Maintain and repair radar, communication, and navigation equipment. Operate, maintain, and repair fire control radars, mainframe computers, large screen displays, LANs, weapon control consoles, and automatic gun systems. Troubleshoot and repair electro-mechanical systems used in weapons systems. Support combat systems readiness aboard aircraft carriers, Aegis cruisers, and other surface ships. Work Environment ETs and FCs serve on fleet units worldwide and at shore-based repair facilities. Expect assignments aboard ships, at remote stations, and in technical repair shops. Work is highly technical, requiring precision and teamwork. Training & Advancement Apprentice Technical Training Great Lakes, IL (11 weeks) FC Strand Great Lakes, IL (16 weeks) ET Strand Great Lakes, IL (22 weeks) Training covers electronics theory, radar systems, communications suites, missile and gun system ballistics, troubleshooting, and fiber optics. After A School, technicians may attend advanced C Schools. College credits are often available for Navy training. Education Opportunities Navy College Program & Tuition Assistance Post-9/11 GI Bill College credits via the American Council on Education Industry-recognized certifications through Navy COOL Department of Labor apprenticeships via USMAP Qualifications & Requirements U.S. citizen, eligible for security clearance Normal hearing and color perception Strong aptitude in math, computing, and electronics Ability to work as part of a team and perform detailed technical work Pay & Benefits Competitive salary Enlistment and re-enlistment bonuses Free health insurance & housing Retirement plan Paid training Required qualifications: 18 years or older Legally authorized to work in the United States RequiredPreferredJob Industries Government & Military

As a Tech Support Specialist here at Honeywell, you will be a key player in ensuring the seamless operation of Honeywell's IT systems. As the specialist, you'll be responsible for overseeing and coordinating support activities, providing technical expertise, and collaborating closely with cross-functional teams to resolve complex issues. Your in-depth knowledge and problem-solving skills will be instrumental in maintaining our technology infrastructure. Your expertise will be valued, and your contributions will shape the future of our IT support. In this role, your expertise will ensure the uninterrupted flow of information and the efficiency of our IT systems, which are the lifeblood of our operations. You will be at the forefront of solving complex technical challenges and making critical decisions that directly impact our ability to innovate, compete, and serve our customers. Your leadership and technical acumen will drive excellence in IT support, enabling Honeywell to maintain its reputation as a global leader in technological advancement. Join us and be the driving force behind our continued success. You will report directly to our Tech Supp Supervisor, and you'll work out of our Salem, OR location on an onsite work schedule. **KEY RESPONSIBILITIES** + Take customer and agent calls and provide accurate, satisfactory answers to their queries and concerns. + De-escalate situations involving dissatisfied customers, offering patient assistance and support. + Ability to follow and read wiring diagrams with AC conversion to DC and grounding principles. + Provide electronic product and application end-users with operational and technical assistance. Determine call resolution and log calls. Generate product replacement orders and troubleshoot and resolve customer technical issues. + Provide technical support via telephone and/or email to end-users and administrators of Onity hospitality and/or commercial products and systems in a timely and effective manner while projecting a courteous and professional image. + Develop and maintain an excellent working knowledge of electronic products, billing and collections processes, and database applications. + Apply established customer satisfaction skills to resolve issues with end-users and create a positive image. Follow call-handling procedures to assure uniform support within the goals of the department. + Meet call handling, volume, and productivity goals in an inbound call center environment. **YOU MUST HAVE** + Minimum of one year of Technical Support/Call Center/Help Desk experience. + Experienced IP Networking required. + PC systems knowledge required (Windows 7-10) (DOS and XP welcome but not required) + Must be able to work a flexible shift, including weekends and evenings if needed. + Excellent listening skills and ability to assess and respond to customers' and agents' needs. + Must be able to effectively communicate with customers and agents via telephone. + Detail-oriented with the ability to keep accurate records of communication with customers and agents. + Ability to rapidly learn and assimilate new technologies. **WE VALUE** + Bachelor's degree in IT or a related field + Experience providing expert-level customer support + Excellent interpersonal and communication skills, both written and verbal + Ability to adapt to changing technology and IT best practices + Knowledge of industry-specific regulations and compliance **BENEFITS OF WORKING FOR HONEYWELL** In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: ******************************* The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: January 28, 2026 **ABOUT HONEYWELL** Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: ******************************* Honeywell helps organizations solve the world's most complex challenges in automation, the future of aviation and energy transition. As a trusted partner, we provide actionable solutions and innovation through our Aerospace Technologies, Building Automation, Energy and Sustainability Solutions, and Industrial Automation business segments - powered by our Honeywell Forge software - that help make the world smarter, safer and more sustainable. Honeywell is an equal opportunity employer. Qualified applicants will be considered without regard to age, race, creed, color, national origin, ancestry, marital status, affectional or sexual orientation, gender identity or expression, disability, nationality, sex, religion, or veteran status.

As a Tech Support Specialist here at Honeywell, you will be a key player in ensuring the seamless operation of Honeywell's IT systems. As the specialist, you'll be responsible for overseeing and coordinating support activities, providing technical expertise, and collaborating closely with cross-functional teams to resolve complex issues. Your in-depth knowledge and problem-solving skills will be instrumental in maintaining our technology infrastructure. Your expertise will be valued, and your contributions will shape the future of our IT support. In this role, your expertise will ensure the uninterrupted flow of information and the efficiency of our IT systems, which are the lifeblood of our operations. You will be at the forefront of solving complex technical challenges and making critical decisions that directly impact our ability to innovate, compete, and serve our customers. Your leadership and technical acumen will drive excellence in IT support, enabling Honeywell to maintain its reputation as a global leader in technological advancement. Join us and be the driving force behind our continued success. You will report directly to our Tech Supp Supervisor, and you'll work out of our Salem, OR location on an onsite work schedule. KEY RESPONSIBILITIES Take customer and agent calls and provide accurate, satisfactory answers to their queries and concerns. De-escalate situations involving dissatisfied customers, offering patient assistance and support. Ability to follow and read wiring diagrams with AC conversion to DC and grounding principles. Provide electronic product and application end-users with operational and technical assistance. Determine call resolution and log calls. Generate product replacement orders and troubleshoot and resolve customer technical issues. Provide technical support via telephone and/or email to end-users and administrators of Onity hospitality and/or commercial products and systems in a timely and effective manner while projecting a courteous and professional image. Develop and maintain an excellent working knowledge of electronic products, billing and collections processes, and database applications. Apply established customer satisfaction skills to resolve issues with end-users and create a positive image. Follow call-handling procedures to assure uniform support within the goals of the department. Meet call handling, volume, and productivity goals in an inbound call center environment. YOU MUST HAVE Minimum of one year of Technical Support/Call Center/Help Desk experience. Experienced IP Networking required. PC systems knowledge required (Windows 7-10) (DOS and XP welcome but not required) Must be able to work a flexible shift, including weekends and evenings if needed. Excellent listening skills and ability to assess and respond to customers' and agents' needs. Must be able to effectively communicate with customers and agents via telephone. Detail-oriented with the ability to keep accurate records of communication with customers and agents. Ability to rapidly learn and assimilate new technologies. WE VALUE Bachelor's degree in IT or a related field Experience providing expert-level customer support Excellent interpersonal and communication skills, both written and verbal Ability to adapt to changing technology and IT best practices Knowledge of industry-specific regulations and compliance BENEFITS OF WORKING FOR HONEYWELL In addition to a competitive salary, leading-edge work, and developing solutions side-by-side with dedicated experts in their fields, Honeywell employees are eligible for a comprehensive benefits package. This package includes employer subsidized Medical, Dental, Vision, and Life Insurance; Short-Term and Long-Term Disability; 401(k) match, Flexible Spending Accounts, Health Savings Accounts, EAP, and Educational Assistance; Parental Leave, Paid Time Off (for vacation, personal business, sick time, and parental leave), and 12 Paid Holidays. For more information visit: ******************************* The application period for the job is estimated to be 40 days from the job posting date; however, this may be shortened or extended depending on business needs and the availability of qualified candidates. Job Posting Date: January 28, 2026 ABOUT HONEYWELL Honeywell International Inc. (Nasdaq: HON) invents and commercializes technologies that address some of the world's most critical challenges around energy, safety, security, air travel, productivity, and global urbanization. We are a leading software-industrial company committed to introducing state of the art technology solutions to improve efficiency, productivity, sustainability, and safety in high growth businesses in broad-based, attractive industrial end markets. Our products and solutions enable a safer, more comfortable, and more productive world, enhancing the quality of life of people around the globe. Learn more about Honeywell: *******************************

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-5 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Who we are For 30+ years, Stefanini has been helping midsize, large and global enterprises increase the efficiency of their IT operations while also helping them leverage information technology to empower their businesses. Our offers include efficient, cost-reducing and effective services (IT Infrastructure Outsourcing, End-User Computing Outsourcing, Application Managed Services, and Mainframe Modernization). With robust offerings aligned with market trends such as automation, cloud, Internet of Things (IoT) and user experience (UX), the company has been recognized with several awards in the area of innovation. Today, the company has a broad portfolio of solutions that combine innovative consulting, marketing, mobility, personalized campaigns and artificial intelligence services for traditional solutions such as service desk, field service and outsourcing (BPO). We have over 25,000 employees across 77 offices in 41 countries across the Americas, Europe, Africa, Australia, and Asia. What will you do? Staging and imaging of Windows and Apple Computers Shipping, receiving and disposal of IT equipment Inspect, test and clean returned IT equipment. Sort, organize, and store IT equipment in proper location. Update and maintain accurate equipment inventory. Pack, stock, organize and rearrange products in depot as needed. Keep depot area organized and clean. Update systems and tickets for returned equipment. Assist in other areas of the depot as needed. Inventory management of IT equipment including asset auditing. What you'll get Work with brilliant minds, often within a global capacity; Comprehensive Benefits package that includes 401(k), paid time off, tuition reimbursement, medical, dental and vision insurance, and much more; Opportunity to participate in professional development eLearning programs within the Stefanini University, and other virtual training as well. Why we're different Brazilian and privately owned company; Agility, flexibility, and innovation are in our DNA; Flat organizational structure which enables faster communication and decision making; Take a look for yourself Here's one of our own, talking about the culture, space and growth opportunities: ******************************************* What do you need to succeed? Windows and Apple hardware and software troubleshooting skills and experience Ability to complete all work tasks with minimal supervision Excellent time management skills to prioritize workload Excellent attention to detail while working in inventory and ticketing systems. Ability to walk, bend and lift equipment up to 50 pounds and perform physical duties of packing and unpacking IT equipment High level of flexibility and the ability to positively respond to changes in work requirements Ability to operate and communicate effectively while under pressure is essential Good technical writing skills and a willingness to document all work performed Ability to test IT equipment and verify functionality of all components. Basic troubleshooting of hardware and software issues for Windows and MAC devices. Strong data entry and customer services skills. Ability and willingness to learn new technologies. Required Minimum Education: High School Diploma (required) Associate Degree or at least some college courses in related field (preferred) Required Minimum Experience: A Minimum of 2 years of experience in a related field Preferred Certifications: Comp TIA A+ MCDST - Microsoft Certified Desktop Support Technician MCSA - Windows 10 Apple Certified Mac Technician (ACMT) Lenovo Certified Technician

IS Security & Analytics Staff 1; Portland, Oregon (US-OR) Hybrid schedule available for Oregon & Washington residents. Regular FT Posting # 5446 About Us: At NW Natural, we offer more than rewarding career opportunities and a vibrant, inclusive work culture. We invite you to join us in providing safe and reliable utility services and renewable energy to better the lives of the communities we serve. Our vision is to be the leader in service excellence, innovation and environmental stewardship for our customers, while building on our strengths as a trusted energy provider and environmental leader for our industry. In addition to environmental stewardship, we're also deeply committed to Diversity, Equity and Inclusion at NW Natural. Our DEI Council started 21 years ago, and today we continue to foster a culture where all employees can experience a sense of belonging, shared purpose and possibility. The Role: You'll be a member of the Security Operations Team and collaborate with our teams on projects and operational work, as part of our security program. Your responsibilities will include people, processes, and technology. You will understand security in the context of business priorities/constraints. This is a key role in a technology organization maturing its processes and modernizing its Identity and Access Management (IAM) technology. This position will be based at our office in downtown Portland. Day to Day: Identity Management Design - * Define IAM security requirements for the implementation of new applications and projects. * Provide analytical and technical guidance to the team and recommend and take action to direct the analysis and solutions required. * Contribute to the overall architecture of our identity and access management standards. Implement - * Automate IAM processes to reduce manual effort. * Work with managed service providers and peers to ensure new systems are onboarded into IAM tools successfully. * Escalate and work closely with product vendors to support the technical environment. Operate - * Provide IAM administration as well as maintenance of user access roles including reviewing changes in the production environments and coordinating with the key stakeholders from IT, business delivery teams, and third-party vendors. * Monitor IAM activities to proactively identify both operational issues and security incidents; identify and resolve issues with IAM tools. * Drive towards identity standards and processes; provide guidance on application IAM best practices. Support - * Update IAM workflows in line with information security principles in response to business requirements. * Ensure product/content updates occur successfully. * Create and update IAM documentation (e.g., policies, standards, processes, etc.). * Develop and report on key performance indicators to show the effectiveness of the identity governance administration (IGA) program. Security Consulting - * Collaborate on projects to ensure that identity security issues are addressed throughout the project lifecycle. * Review system designs and identify areas for security improvements. * Provide ad hoc consulting on tactical identity security topics. Come on your first day with: Qualification and Experience Educational Qualifications - * Minimum three years of identity management or information security experience. * Bachelor's degree or equivalent additional work experience. * Advanced understanding of Identity Management, Identity Governance and Authentication/Authorization integration, PIV, SSO (e.g., Active Directory, ADFS, SAML, LDAP, MFA, OAuth 2.0, OIDC, etc.). * Experience with secure code development practices. * Experience with the Java/Beanshell, Python, and PowerShell programming languages * Familiarity with developing web-based APIs, HTTP-RPC, and REST. * ITIL Foundations certified or successful completion within 90 days of starting. Technical Competency - * A solid understanding of IAM and security priorities and concepts * Technical knowledge of identity and access management technologies, mainstream operating systems, and complex applications. Occupational Personality - * You'll interact with NW Natural's personnel at various levels and across business units to understand business imperatives. Deep technical skills paired with collaboration will be key to your success, as will your ability to communicate IAM concepts and situations to audiences with varying levels of familiarity with these concepts. * Leadership abilities with the capability to direct other technical staff on identity security initiatives and guide team members. You'll get to work with minimal supervision. Strong analytical skills to analyze identity security requirements and relate them to appropriate security controls. * Your ability to manage expectations appropriately will help and build long-term relationships. * You'll remain current with industry trends and evolving threats. What we offer: Health & Wellness - * Rich health insurance benefits with competitive employer contribution * Free access to an online wellness resources platform Work Life Balance - * Up to 23 Vacation Days * 80 Hours of Sick Time * 10 paid holidays and 3 floating holidays * Flexible work arrangements * 3 weeks paid parental leave * Green Team / Diversity, Equity & Inclusion Council / Safety Team / Women's Network and many other Employee Resource Groups * 1500 sq foot exercise facility and secure bike room Financial - * Meaningful annual incentive bonus opportunity in addition to base salary * Competitive 401K company contribution and match * 15% discount on NW Natural stock through Employee Stock Purchase Program * Up to $5250 a year in tuition reimbursement * Wellness incentive program Discounts - * 20% off natural gas service * Up to 30% discount at NW Natural Appliance Center * TriMet Pass for all HQ employees * Generous discounts with Verizon & AT&T Wireless Base salary range: $86,500.00 - $123,250.00 (Level 2) per year, depending on qualifications Annual Target Incentive: Level 2, 9.5% target Targets are calculated using eligible earnings during plan year participation. Payout, if earned, is based on company and individual performance for each plan year and may range from 0% - 200% of target. Targets are subject to change in subsequent plan years. Must be employed by September 30 in order to receive any prorated payout. Application Process: To be considered for this position, submit a complete electronic application including cover letter and resume via our website. ****************************************************** Deadline: 2/3/26 Disclosure: We are a drug free workplace and we comply with Federal Drug Free Workplace Act and Department of Transportation regulations. NW Natural participates in E-Verify. Individuals hired will have their Form I-9 information submitted to E-Verify. E-Verify is an Internet-based system that compares information from an employee's Form I-9, Employment Eligibility Verification, to data from U.S. Department of Homeland Security and Social Security Administration records to confirm employment eligibility. All applications must be submitted through NW Natural's Electronic Application System. Resumes submitted via email, fax or mail will not be accepted in lieu of an electronic application. NW Natural is proud to be an equal opportunity employer. We welcome and embrace our candidates' diversity and take affirmative action to employ and advance individuals without discrimination on the basis of race, color, sex, gender identity or expression, sexual orientation, religion, age, physical or mental disability, veteran status, pregnancy (including childbirth or related medical conditions), national origin, marital status, genetic information, and all other legally protected characteristics. We forbid discrimination and harassment in the workplace based on any protected status or characteristic. A criminal history is not an automatic bar to employment with NW Natural. Instead, we make individualized assessments regarding qualifications and backgrounds. NW Natural is also committed to providing reasonable accommodations for individuals with disabilities, individuals with sincerely held religious beliefs, and disabled veterans in our job application procedures. If you need assistance or an accommodation as part of the application process, please contact us at ************************ or **************. NW Natural does not accept unsolicited submissions or assistance from search firms for posted positions. Resumes submitted by search firms working under a valid and current written contract with NW Natural valid written Statement of Work in place for this position from NW Natural HR/Employment will be deemed the sole property of NW Natural. No fee will be paid in the event the candidate is hired by NW Natural as a result of the referral or through other means.

Siltronic is one of the world's leading manufacturers of highly specialized hyper pure silicon wafers. Being an international market player, we serve the semiconductor industry worldwide and partner with many leading chip manufacturers. Our global production network in Asia, Europe, and the USA includes today's most advanced plants for 200mm and 300mm wafers. We provide a competitive benefits package including medical, dental, and vision insurance, 401k matching, educational assistance, and a quarterly success sharing bonus program. Seeking an IT Systems Technician III The IT Systems Technician III, ensures reliable workstation performance and operational continuity by prioritizing and resolving technical issues within established service levels. They would manage workstation hardware needs through regular evaluation and recommendations, maintain accurate asset inventories with timely updates and cycle counts, and uphold consistent workstation availability through proactive inventory control and ordering practices. In addition, will operate with limited supervision. Job Duties * Resolve workstation and endpoint failures, repairing or replacing components as needed. * Diagnose and troubleshoot hardware, OS, Linux, and endpoint issues across physical and virtual environments. * Develop and maintain workstation and mobile solutions using Microsoft Office 365. * Configure, image, and deploy workstation systems following approved baselines and security standards. * Plan and execute OS and software installations, upgrades, and patching to ensure reliability and compliance. * Administer Linux/Windows systems, including configuration, patching, access control, performance tuning, and backup/DR readiness. * Manage endpoint lifecycle, including imaging, baselining, packaging, patching, and VDI support. * Administer accounts, printers, directories, and file systems to maintain system integrity. * Provide and manage access to applications, shared resources, and directories. * Monitor service delivery reports and initiate corrective or preventive actions. * Maintain accurate asset‑tracking information for all repairs, deployments, and lifecycle activities. * Recover and redeploy under‑utilized or unused equipment to optimize hardware usage. * Create and maintain documentation, including system designs, procedures, runbooks, and troubleshooting guides. * Implement containerization and modern release practices where applicable to workstation and endpoint components. * Operate within change, incident, and problem management processes while enforcing security and compliance. * Monitor workstation and endpoint performance and recommend improvements or high‑availability patterns. * Evaluate new and emerging technologies and vendors and provide recommendations. * Provide technical support to developers, DBAs, and application teams on endpoint‑related dependencies. * Mentor and train support personnel and team members to strengthen team capability. Position Requirements Requires a Bachelors or higher degree in Computer Science, Business Informatics, or similar programs, or equivalent certifications with practical experience with 2-4 years in Systems Administration and a minimum 2 years in infrastructure/network discovery, design, build, and migration. The ideal candidate should have mid-level expertise in computer hardware and operating systems, a solid understanding of networking protocols and enterprise-grade devices, and experience with programming and scripting for automation. Proficiency in project management methodologies is essential, along with the flexibility to participate in on-call rotations, provide off-hours support, and travel internationally as needed. Professional experience in at least three areas: Collaboration Technologies (O365, Cisco WebEx), Mobility Technologies (Intune, zScaler), Single Sign-On (Microsoft), Core Workplace Services (Windows XP-11, AD, DNS, DHCP, File Services, SharePoint, SCCM/Adaptiva), Virtualization (VMware, Citrix) Requires an Associate or Bachelor's degree in a relevant IT field or equivalent related experience, along with 4-7 years of systems administration or endpoint engineering work, including at least two years in infrastructure or network design, build, or migration. Should hold A+ or Dell hardware certifications and have experience in at least three areas: collaboration tools (Microsoft 365, WebEx), mobility technologies (Intune, zScaler), identity/SSO, core workplace services (Windows 10/11, AD, DNS, DHCP, SharePoint, SCCM/Adaptiva), virtualization (VMware, Citrix). Strong hardware, OS, and networking knowledge is needed, along with automation skills in PowerShell, Python, or Bash, a solid understanding of current IT trends, and strong analytical and problem‑solving abilities to resolve complex issues. May be required to have Clean Room Certification. Must be willing to work on call rotations and perform off hours support / maintenance on an as needed basis. To ensure a safe work environment while meeting the physical demands of the job, you must be able to perform the following tasks: * Ability to sit / stand / walk as required for various periods of time * Ability to use office equipment, phones, laptop effectively for various amounts of time throughout the day * Ability to lift up to 50 pounds Benefits and Compensation: * 120 hours vacation * 10 Paid Holidays * 60 hours of sick time * Medical / Dental / Vision * Health Savings Account Option * Long Term Disability * Parental Leave * Paid Leave Oregon * Life Insurance * Supplemental Life Insurance * Educational Assistance * Employee Assistance Program * Financial Wellness Assistance * Legal Insurance * Quarterly Success Share Bonus * Referral Program * Retirement Plan Options, up to 5% Match * Sponsored Wellness Programs & Challenges * Subsidize Public Transportation Pass Relocation assistance is not offered

Job DescriptionSalary: $24/hour Were growing and looking to add an early-rising, client-focused problem solver to our Service team in the role of IT Service Technician (4 AM Shift)! What Is an IT Service Technician (4 AM Shift)? Youre the kind of person who likes being the first one online, getting ahead of the day while most people are still sleeping. When something breaks, you dont panic. You troubleshoot, communicate clearly, and get things working again. This role is perfect for someone who loves solving problems, doesnt need hand-holding, and can balance customer service with technical work. This position runs from 4:00 AM to 1:00 PM (full-time, 40 hours/week) and supports the early business hours of our clients. Youll help keep systems stable, respond to issues quickly, and make sure users feel supported and taken seriously. As an IT Service Technician (4 AM Shift) at Internetworks, youll handle incoming tickets, respond to alerts, resolve everyday IT issues, and collaborate with a sharp, supportive team to deliver outstanding service. About Internetworks Founded in 1997, Internetworks is a managed IT services provider that keeps businesses connected through technology, teamwork, and community. We support more than 200 organizations with managed IT services, projects, and professional solutions. Our culture blends friendly collaboration with technical excellence. Were IT superheroes who believe great service should be both personal and precise, and our Service team lives that every day. What Youll Do Core Responsibilities Support network infrastructure: Respond to network alerts, troubleshoot latency issues, investigate location outages, and help keep clients online through rain and shine Triage incoming support tickets: Evaluate, prioritize, resolve Tier 1 issues, or escalate as needed Remote Support: Diagnose and fix workstation, printer, and software issues via phone, chat, or remote session Customer Care: Be the calm, friendly voice clients rely on when things go sideways Ticket Management: Log all work, time, and notes accurately in ConnectWise Collaboration: Partner with teammates, dispatchers, and account managers to keep service efficient and communication clear Documentation + knowledge building: Help improve internal documentation and learn new tools/systems as you grow Bonus Responsibilities Assist with PC lifecycle management: setups, swaps, updates, replacements Create and update network diagrams / architecture maps as needed Contribute ideas during team meetings and bring positive energy to shared goals Occasionally support onsite visits for installs or troubleshooting Occasionally support evening/weekend maintenance work (rare, but part of IT life) On-Call Rotation: Youll be part of a shared on-call rotation and may occasionally support after-hours or weekend issues. What You Bring Must-Haves 1+ year of IT support experience (help desk or MSP preferred) Strong troubleshooting and communication skills (you can explain tech clearly and patiently) Familiarity with: Microsoft Windows desktop environments Microsoft 365 apps and basic administration Networking fundamentals (Wi-Fi, VPN, switches, etc.) Smartphones and mobile devices (iOS/Android) Solid documentation habits and attention to detail Reliable transportation for occasional client visits Nice-to-Haves CompTIA A+ or Network+ (or willingness to earn Network+ within 6 months, well support you) Experience with ConnectWise or other PSA tools Exposure to Cisco networking, firewalls, or managed network environments Exposure to Azure AD / Entra ID, Intune, or modern device management Familiarity with Apple OS or any flavor of Linux A Day in the Life Youll start early, check the queue and alerts, and begin helping users get back on track, handling things like connectivity issues, login problems, printer failures, and network weirdness before most people have finished their first cup of coffee. Throughout the day, youll document your work, coordinate with teammates, and make sure each interaction ends with the client feeling confident and supported. And yes, youll be done with your workday at 1 PM while everyone else is still just getting rolling. Why Youll Love Working Here Perks Competitive hourly pay starting at $24 per hour (depending on experience) Free breakfast Industry-leading PTO Comprehensive medical, dental, and vision coverage 401(k) with employer match Paid Volunteer Time Off (VTO) Training and certification support with Microsoft, Cisco, and Apple Happy hours and other company events Culture A fun, collaborative environment with great people and zero egos Team bonding through trivia nights, camping trips, and legendary holiday parties A workplace that values curiosity, craftsmanship, and humor (even in IT) How to Apply Send us: Your resume A short note about why this role sounds like a great fit for you (and why the 4 AM shift actually sounds pretty awesome) Equal Opportunity Internetworks is committed to providing an inclusive and welcoming environment for all team members. We do not discriminate on the basis of race, color, religion, gender, gender expression, age, national origin, disability, marital status, sexual orientation, or military status.

MBL Technologies is partnering with a client to hire IT Operations Field Service Technicians for an onsite, hands-on contracting role in Hillsboro, Oregon. This is a 6-month assignment supporting critical IT infrastructure and operations. Candidates should enjoy working directly with hardware, operating systems, and enterprise applications in a secure, fast-paced environment. Contract Duration: 6 months | February 15, 2026 - August 15, 2026 Schedule: Monday-Friday; occasional weekend and overtime hours may be required To be considered, candidates must meet all of the following: Active TS/SCI with Full Scope Polygraph Active DoD Secret clearance U.S. Citizen or Permanent Resident (no H-1 visa holders) As a Field Service Technician, you will provide hands-on support across server, workstation, and application environments. Your responsibilities will include: Operating Systems & Platforms: Install and configure operating systems using the client's documented installation processes Support both bare-metal and virtualized environments OS environments include: Windows Server Windows Client Red Hat Enterprise Linux (RHEL) VMware Hardware & Storage Support: Install, configure, and support enterprise hardware, including: Servers: HPE, SuperMicro, Dell Storage/Appliances: NetApp, EMC PowerMax, Dell ECS, and similar platforms Perform server and appliance installs in prebuild and MSR environments Relocate equipment between prebuild and MST areas as needed Application & Tools Support: Install and configure client applications following documented procedures Provide hands-on support for various EDA tools Assist with: Standalone FlexLM license server support Environment setup scripts for EDA tools Data transfer activities Physical Installations & Moves: Perform hands-on tasks such as: Boxing/unboxing equipment Racking and unracking servers and appliances Power and network cable installation (including fiber) Labeling and re-labeling equipment Workstation Setup: Install and configure workstation environments, including: Computers, monitors, keyboards, desks, and related equipment

Job Description At Wyetech, you'll be at the center of an award-winning corporate culture, breaking technological barriers and solving real-world problems for our federal government customers. We are committed to hiring the best of the best, and in return, we offer a world-class, truly unique employee experience that is rare within our industry. Responds to complicated user questions on a variety of software packages and local area network issues; Suggests and initiates improvements in computer help desk processes and operations; Works with information resources staff to share computer user issues and concerns to ensure proactive resolution of information resources issues; Provides advice, guidance, and direction to other technical help desk technicians with complicated user questions or requests; May assist in orienting, training, assigning and checking the work of lower level employees; Performs various administrative duties using a variety of software packages; Provides technical assistance, with the supervision of a team leader, to computer operations staff and user community as needed. Due to federal contract requirements, United States Citizenship and position appropriate security clearance is required. (e.g. Active TS/SCI security clearance with agency appropriate polygraph). Capabilties Respond to moderately complex or non-routine user questions on a variety of software packages and local area network issues Perform various administrative duties using a variety of software packages Provide technical assistance under supervision Respond to complicated user questions on a variety of software packages and local area network issues Suggest and initiates improvements in computer help desk processes and operations Work with information resources staff to share computer user issue Required Qualifications TS/SCI with agency appropriate poly Bachelors Degree Experience supporting help desk activities responding to complicated user questions on a variety of software packages and local area network issues, leading helped desk teams, and providing guidance to junior help desk technicians; Knowledge of a variety of supported computer software and local area network operations. Required Technical Skills Windows Linux VMware The Benefits Package Wyetech believes in generously supporting employees as they prepare for retirement. The company automatically contributes 20% of each employee's gross compensation to a Simplified Employee Pension (SEP) IRA, with no requirement for employee matching. All contributions are fully vested from day one, ensuring immediate ownership of retirement funds. Additional benefits include: Wyetech provides a generous PTO plan of up to 200 hours annually, aligned with applicable state leave regulations. Employees have the flexibility to adjust their PTO allocation at the start of each calendar year, ensuring it meets their evolving needs. Full-time employees have the option to participate in a variety of voluntary benefit plans including: A Choice of Medical Plan Options, some with Health Savings Account (HSA) Vision and Dental Life and AD&D Benefits Short and Long-Term Disability Hospital Indemnity, Accident, and Critical Illness Insurances Optional Identity Theft and Legal Protection Services Company Environment & Perks Employee Referral Bonus Eligibility up to $10,000 Mobility Among Wyetech-supported Contracts Various contract and work locations throughout Maryland, Virginia, Colorado, Texas, Utah, Alaska, Hawaii and OCONUS Various team-building events throughout the year such as: monthly lunches, summer company picnic, and an annual holiday party. Employees receive two complementary branded clothing orders annually. Pay Range: $ - $ per hour* Hourly pay rates listed for this position serve as a general guideline and are not a guarantee of compensation. Compensation will vary dependent upon factors including but not limited to: Government contract rates; education; relevant prior work experience, knowledge, skills, and competencies; certifications, and geographic location. *Hourly pay rates reflect the pre-benefit gross wage amounts. Wyetech, LLC is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Affirmative Action Statement: Wyetech, LLC is committed to the principles of affirmative action in all hiring and employment for minorities, women, individuals with disabilities, and protected veterans. Accommodations: Wyetech, LLC is committed to providing an inclusive and accessible hiring process. If you need any accommodations during the application or interview process, please contact Brittney Wood. at 844-WYETECH x727 or ********************. We are happy to provide reasonable accommodations to ensure equal access to all candidates. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

We are seeking a Technical Support Analyst with intermediate to advanced Windows 10/11 troubleshooting skills, field hardware experience, and customer-facing support expertise. This role provides on-site and remote support for Veridos' driver license issuance systems deployed across Washington, Oregon, Guam, and Saipan. Responsibilities include installing and maintaining photo-capture hardware and resolving software, workstation, network, and peripheral issues. The ideal candidate is a resourceful, customer-oriented desktop support professional comfortable working independently in the field, communicating with clients and internal teams, and resolving issues across a variety of hardware and software environments.This is a remote role, and a company computer is provided. DUTIES & ESSENTIAL JOB FUNCTIONS * Provide advanced remote and on-site troubleshooting for Windows 10/11 workstations and image-capture hardware (cameras, printers, scanners, signature pads, PCs, and peripherals). * Diagnose and resolve OS-level issues including startup failures, crashes, performance degradation, driver conflicts, and update errors. * Manage and troubleshoot Windows Updates, Feature Updates, Patch deployments, and related configuration changes. * Configure, maintain, and repair user profiles, Group Policies, and system settings. * Perform hardware diagnostics and coordinate repair or replacement of defective components. * Support imaging, deployment, and configuration of Windows devices using MDT, SCCM, Intune, Autopilot, or similar tools. * Troubleshoot network connectivity problems involving DNS, DHCP, Wi-Fi, VPN, authentication, and domain join. * Resolve software installation, compatibility, and performance issues. * Assist with account and authentication troubleshooting (Azure AD/AD, MFA, BitLocker, credential manager). * Perform malware detection, removal, and remediation using enterprise security tools. * Analyze Windows Event Logs and system diagnostics to identify and address root causes. * Configure, deploy, and support peripheral devices including printers, scanners, docking stations, and monitors. * Maintain accurate documentation of troubleshooting steps, resolutions, and system changes. * Provide end-user training on Windows features, security best practices, and system usage. * Collaborate with senior engineers to escalate complex issues and support long-term technical improvements. * Travel throughout Washington and Oregon to deliver scheduled service, emergency support, and ongoing maintenance for the driver license issuance platform. * Coordinate and complete routine and emergency service requests within established SLAs. * Generate monthly reports on issue trends, SLA performance, and system health metrics. * Create and maintain technical documentation, SOPs, how-to guides, and Root Cause Analysis materials. * Maintain preventive maintenance schedules and support field inventory management, including tracking of all deployed equipment. * Develop and update Bills of Material (BOMs) for deployed hardware configurations. OTHER FUNCTIONS AND RESPONSIBILITIES This job description does not encompass every duty associated with the position. Employees may be assigned additional job-related tasks or instructions by their supervisor as needed and are expected to perform these duties in compliance with applicable federal and state regulations and company policies. The role also requires adherence to the following expectations: * Primary duties involve a combination of office-based tasks and field work necessary to support business operations. * The position requires the regular exercise of discretion and independent judgment. * The role involves work requiring advanced knowledge that is predominantly intellectual in nature and requires consistent analytical judgment. * Responsibilities may include applying systems analysis techniques, consulting with users, and determining functional hardware, software, or system specifications. * Participation in an on-call rotation may be required, including periodic after-hours or weekend support to resolve critical operational issues. All job requirements may be adjusted as needed to reasonably accommodate individuals with disabilities. Some duties may not be appropriate for individuals whose performance of those duties would pose a direct threat or significant risk to the health and safety of themselves or others. REQUIRED EXPERIENCE & QUALIFICATIONS * 2-5 years of hands-on IT support experience in a Windows-based environment, including installation, configuration, and advanced troubleshooting of Windows 10/11 workstations (OS issues, updates, drivers, profiles, hardware, and software conflicts). * Experience using ITSM/ticketing systems such as ServiceNow, Jira, Remedy, Zendesk, or Atlassian Service Desk. * Proficiency with Active Directory, Azure AD, Group Policy, identity management, and workstation imaging/deployment tools (MDT, SCCM, Intune, Autopilot). * Intermediate to advanced understanding of networking fundamentals (TCP/IP, DNS, DHCP, VPN, Wi-Fi), including the ability to troubleshoot network connectivity issues, including Network IP Addressing and Subnetting, and interpret network-related logs. * Familiarity with Microsoft security protocols, patching processes, malware detection and remediation, and interpreting Windows Event Logs and system diagnostics. * Ability to diagnose and resolve hardware issues across PCs, peripherals, and image-capture devices (cameras, scanners, printers, signature pads). * Basic SQL knowledge or willingness to learn introductory SQL for troubleshooting database-related errors. * Proficiency with collaboration and productivity platforms (Outlook, Teams, Atlassian Service Desk, Confluence, Slack, SharePoint) and modern web-browser developer tools. * Excellent verbal and written communication skills, customer service aptitude, and the ability to work in a professional, courteous manner with clients and internal teams. * DSLR camera experience (Canon preferred). * Must possess a valid driver's license, a reliable vehicle for field visits (mileage reimbursed), and the ability to travel throughout Southern Washington and Northern Oregon. * Must pass a drug screening and criminal background check prior to employment. * High School diploma required; location preference is within the Vancouver, WA area. PREFERRED QUALIFICATIONS * Associate degree in an information technology discipline. * Experience in the secure ID card, credentialing, or DMV industry. * Mechanical aptitude and the ability to work independently in field environments. * Certifications or skills such as CompTIA A+, JavaScript, PHP, or experience with relational databases. * Familiarity with software development lifecycle concepts. * Experience using diagnostic and network tools (ping, ipconfig, traceroute, nslookup, netstat); Wireshark or Dumpcap experience is a plus. PHYSICAL REQUIREMENTS/WORK ENVIRONMENT * Ability to sit and work at a computer for extended periods (8+ hours per day). * Adequate visual acuity and manual dexterity to operate computers, phones, scanners, and technical equipment. * Regular driving for field service visits, including extended periods behind the wheel. * Ability to install hardware at client sites, which may require bending, kneeling, reaching, and working under desks or around office furniture. The pay range for this position is $26.44 - $36.05 per hour. Benefits offered to eligible employees include, medical (PPO and HDHP with HSA), dental, vision, paid time off, paid holidays, 401K w/ employer match, short/long term disability, life insurance, healthcare and dependent care flexible spending, EAP, commuter benefits, education assistance, pet insurance, legal, and more.

Job Brief:Job Role - Desktop Support Technician Job Summary Desktop Technician will provide day to day local\remote desktop support, receive inbound calls, answer questions, troubleshoot and document steps performed to resolve challenges with hardware, software and application issues in a ticketing system. The candidate will also need to facilitate customer resolution for calls and engage their supervisors and managers to ensure operational consistency across all shifts within the IT Support Center. Desktop Support Engineer provides Break Fix, fault diagnosis and resolution. Providing fault analysis to customer's various core operating systems and platforms, as well be able to provide support and apply desktop fault resolution for the approved application suite. Ideal candidate should have relevant 2-3 years' experience in Windows Desktop support. a) Provide first/second level contact and problem resolution for customer issues. b) Work with Third Party Vendors to remediate complex AV issues as needed. c) Provide timely communication on issue status and resolution. d) Maintain ticket updates for all reported incidents. e) Install, upgrade, support and troubleshoot XP, Windows 7, Windows 8.1, Windows 10 and Microsoft Office 2010, Cisco Jabber, another authorized desktop application. f) Should have basic knowledge of Mac operating system, to support Apple pc users. g) Install, upgrade, support and troubleshoot for printers, computer hardware. h) Performs general preventative maintenance tasks on computers, laptops, printers. i) Performs remedial repairs on Desktops, laptops, printers and any other authorized peripheral equipment. j) Use diagnostic tools to troubleshoot problems associated with network connectivity, and workstation hardware/software. k) Broad experience of IT with basic understanding of Networks, Servers, Audio/Visual, Smart Devices and Telecoms. l) This position requires the ability to work in a project-based environment requiring flexibility and teamwork. Performs other duties as assigned. Candidate Required Minimum Qualifications and Skills a) Bachelor's Degree or equivalent in Computer Science or related field. b) CompTIA A+, Microsoft Certified Professional (MCP) or better. c) Minimum of 18 months years of IT experience. d) Windows 7-10, Microsoft Active Directory, utilization of GPOs, MS Office 365, PC hardware installation and troubleshooting, Enterprise anti-virus solutions, Helpdesk ticketing systems. e) Mobile device management including IOS and Android devices, Enterprise encryption solutions, Windows PC/laptop management via Active Directory. f) Proven analytical, troubleshooting and problem-solving skills. g) Proven ability to multi-task, effectively determine priorities and meet SLA's. h) Excellent communication relationship-building and internal customer service skills. i) Adaptable and flexible in a fast-changing industry and work environment. j) Willing to work off-hours and weekends when required for projects or emergency support. Responsibilities: Skills Required:

Requirements JOB RESPONSIBILITIES: To include but are not limited to: • Maintaining and supporting computer networks and related computing environments including systems software, applications software, hardware, and configurations • Providing user support and training for hardware and software issues • Protecting data, software, and hardware by coordinating and implementing network security measures. • Troubleshooting, diagnosing, and resolving hardware, software, and other computer, network and system problems • Safely replacing faulty hardware components as required • Learning, developing, and using automation tools • Conferring with network users about solving existing system problems JOB QUALIFICATIONS / EXPERIENCE AND TECHNICAL SKILLS: • Ability to think through problems and visualize solutions • Understanding of network infrastructure and hardware • Quick learner of new or unfamiliar technology and products using documentation and online resources. • Able to troubleshoot network infrastructure devices, including wireless access points, firewall, routers, switches, controllers • Strong analytical and problem-solving skills. • Dependable and flexible when necessary • LAN and WAN experience. • Experience with Microsoft Windows operating systems and applications PERSONAL QUALIFICATIONS: • Self-starter, self-motivated, and flexible • Reliable and dependable • Positive, customer-focused attitude • Honest with good integrity • Professional demeanor and respectful to people in all situations • Willingness to help others as needs and tasks change often WORKING CONDITIONS: • Works in an office and/or machine shop environment. • May on a continuous basis walk; bend and lift up to 40 lbs. • May need to crawl under desks, climb ladders, run wires • Must adhere to company safety policies • The employee must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of the job, absent undue hardship. The employer retains the right to change or assign other duties to this position. Compensation/Benefits: $17 to $28 per hour DOE Medical / Dental / Vision 401k with company match up to 4% Tiered Quarterly Bonus Program Short-term and Long-term Disability Tuition Assistance or Reimbursement Life Insurance Paid time off / paid holidays Employee Assistance Programs Applicant must be able to pass a criminal background check and drug screen prior to employment. ITAR REQUIREMENTS: To conform to U.S. Government space technology export regulations, including the International Traffic in Arms Regulations (ITAR) you must be a U.S. citizen, lawful permanent resident of the U.S., protected individual as defined by 8 U.S.C. 1324b(a)(3), or eligible to obtain the required authorizations from the U.S. Department of State. Ascentec Engineering is an Equal Opportunity Employer; employment with Ascentec Engineering is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status. Salary Description $17 to $28 per hour DOE