Information technology internship jobs in Topeka, KS

Our Summer Internship Program is meticulously designed to provide students with an immersive and dynamic experience within our industry, offering a taste of what it's like to be part of our professional team. We strive to simulate a full-time job, enabling our interns to work hands-on with cutting-edge technology, contribute to meaningful projects, build strong relationships with coworkers, and develop strategic problem-solving skills. Our program is highly selective, hosting only a handful of interns each year, ensuring personalized attention and ample opportunities to work closely with AV team members. We are hiring for various roles and locations throughout the US, during the interview process we will be able to discuss specific details regarding team and location. **Summary** As a **Software Engineering Intern** , you'll be part of a collaborative, multidisciplinary team working on real-world projects across AV technology portfolio. You'll assist in the design, development, and testing of software solutions for a variety of applications - from ground control systems and user interfaces to data pipelines and simulation tools. This role is ideal for someone who's eager to apply their software development skills in a dynamic, hands-on environment, while learning from experienced engineers and contributing to projects with real impact. **Position Responsibilities** + Assist in the design, coding, testing, and debugging of software components and systems. + Contribute to the development of tools and applications that support AV robotics and aerospace platforms. + Collaborate with engineers across software, hardware, and systems teams to integrate and test new capabilities. + Participate in code reviews, documentation, and the use of version control and defect tracking tools. + Help develop scripts or automation to improve team workflows and efficiency. + Learn and apply best practices in software development processes, including Agile methodologies. + Support the development of prototypes, simulations, and proof-of-concept demonstrations. + Attend team meetings, contribute ideas, and learn to estimate development effort and timelines. **Basic Qualifications (Required Skills & Experience)** + Currently pursuing a **Bachelor's or Master's degree** in **Computer Science, Software Engineering** , or a related field. + Strong foundational knowledge in programming languages such as **Python, C++, or Java** . + Familiarity with development tools such as **Visual Studio, Git, Eclipse** , or similar IDEs. + Experience with data structures, algorithms, and software design principles. + Demonstrated problem-solving and analytical skills. + Ability to work both independently and collaboratively in a team environment. + Effective written and verbal communication skills. **Preferred Qualifications & Competencies** + Experience with software development on Linux, Windows, or cross-platform environments. + Exposure to web technologies, cloud platforms, or backend services is a plus. + Interest in or exposure to robotics, autonomous systems, or data analytics. + Experience using scripting languages (e.g., Bash, Python) to automate tasks. + Knowledge of Agile development practices and version control (e.g., Git). + Curiosity and willingness to learn new technologies and frameworks. + Ability to take ownership of tasks and contribute to team goals. **Physical Demands** + Ability to work in an office and R&D lab environment (Constant) + Required to sit, type, and use office equipment for extended periods (Frequent) **ITAR Requirement:** _T_ _his position requires access to information that is subject to compliance with the International Traffic Arms Regulations ("ITAR") and/or the Export Administration Regulations ("EAR"). In order to comply with the requirements of the ITAR and/or the EAR, applicants must qualify as a U.S. person under the ITAR and the EAR, or a person to be approved for an export license by the governing agency whose technology comes under its jurisdiction. Please understand that any job offer that requires approval of an export license will be conditional on AeroVironment's determination that it will be able to obtain an export license in a time frame consistent with AeroVironment's business requirements. A "U.S. person" according to the ITAR definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee or asylee. See 22 CFR § 120.15. Some positions will require current U.S. Citizenship due to contract requirements._ **Benefits** : AV offers an excellent benefits package including medical, dental vision, 401K with company matching, a 9/80 work schedule and a paid holiday shutdown. For more information about our company benefit offerings please visit: ********************************* . We also encourage you to review our company website at ******************** to learn more about us. Principals only need apply. NO agencies please. **Who We Are** Based in California, AeroVironment (AVAV) is a global leader in unmanned aircraft systems (UAS) and tactical missile systems. Founded in 1971 by celebrated physicist and engineer, Dr. Paul MacCready, we've been at the leading edge of technical innovation for more than 45 years. Be a part of the team that developed the world's most widely used military drones and created the first submarine-launched reconnaissance drone, and has seven innovative vehicles that are part of the Smithsonian Institution's permanent collection in Washington, DC. Join us today in developing the next generation of small UAS and tactical missile systems that will deliver more actionable intelligence to our customers so they can proceed with certainty - and succeed. **What We Do** Building on a history of technological innovation, AeroVironment designs, develops, produces, and supports an advanced portfolio of unmanned aircraft systems (UAS) and tactical missile systems. Agencies of the U.S. Department of Defense and allied military services use the company's hand-launched UAS to provide situational awareness to tactical operating units through real-time, airborne reconnaissance, surveillance, and target acquisition. _We are proud to be an EEO/AA Equal Opportunity Employer, including disability/veterans. AeroVironment, Inc. is an Equal Employment Opportunity (EEO) employer and welcomes all qualified applicants. Qualified applicants will receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, disability, protected veteran status, genetic data, sexual orientation, gender identity or other legally protected status._ **ITAR** **About AV:** **AV isn't for everyone. We hire the curious, the relentless, the mission-obsessed. The best of the best.** We don't just build defense technology-we redefine what's possible. As the premier autonomous systems company in the U.S., AV delivers breakthrough capabilities across air, land, sea, space, and cyber. From AI-powered drones and loitering munitions to integrated autonomy and space resilience, our technologies shape the future of warfare and protect those who serve. Founded by legendary innovator Dr. Paul MacCready, AV has spent over 50 years pushing the boundaries of what unmanned systems can do. Our heritage includes seven platforms in the Smithsonian-but we're not building history, we're building what's next. **If you're ready to build technology that matters-with speed, scale, and purpose-there's no better place to do it than AV.** **Careers at AeroVironment (*****************************************

Based out of Granbury, Texas, BC Tech Pro partners with techs all over the country to complete on-site hardware warranty services in their territories. If you love working on computers and want to get out from behind a desk, come work with us! Job Description This is a Computer Field Technician Position doing hardware repairs and installations on laptop and desktop units. To be successful in this position, you must have prior experience with laptop and desktop hardware. Job Details: This is a 1099/per call position Pay is based solely on the number of calls completed. Calls start at $35 and go up based on distance traveled Pay period: Every Friday after the first week worked Tickets are run Monday-Friday during the day shift. Candidates must be regularly available a minimum of 3 weekdays to be considered. Call volume is variable but is usually 2-4 calls per day You will complete certifications from Dell and Lenovo as part of your onboarding. Certifications are online and free to you. You must have a reliable form of transportation and a valid driver's license to run these calls. You will be visiting multiple work sites throughout your day. You must have access to a computer and the Internet to log onto your portal each day. You must be available to log into your tech portal each morning you are working by 9 am to code your calls and map out your route for the day. The manufacturer has completed troubleshooting and shipped a part prior to your ticket being issued to you. You will confirm service times with the customer in your tech portal. Services will be completed at the customer site (residential and commercial) You will pick up parts daily from the assigned Fed Ex or UPS store for your territory before going onsite. Once all calls are completed for the day drop off the old parts with the pre-paid label that is provided. Qualifications Must have prior hands on experience with replacing components on laptops and desktops Must have a valid driver's license and reliable transportation Must be comfortable with daily local travel Additional Information All your information will be kept confidential according to EEO guidelines.

On-Call IT Field Technician - PC, Mac, Printer & Scanner Support 💼 Job Type: Independent Contractor (1099) 💰 Pay: $35/hour (on-site) 🗓 Schedule: Flexible - You accept jobs based on your availability ⚠️ Important Note This is an on-call, 1099 independent contractor role with no guaranteed hours. You'll join our technician network and receive job opportunities based on your location and stated availability. You decide which jobs you want to accept. About Geeks on Site Geeks on Site has been delivering trusted, on-site IT and technical support to homes and businesses nationwide for over 20 years. We're expanding our network of skilled on-call technicians to meet growing demand for in-person support - including computers, networks, printers, and more. About the Role We're hiring field IT technicians who can confidently support a wide range of tech needs for residential and small business customers. This includes troubleshooting PCs and Macs, resolving network issues, and repairing or configuring printers/scanners - including issues like Canon MF printer network setup or G-series ink absorber error codes (e.g., 1700). You'll be dispatched to customer sites, work independently, and complete service calls efficiently and professionally. Key Responsibilities Diagnose and repair hardware/software issues on Windows and mac OS systems Resolve boot errors, OS issues, and login problems Set up or troubleshoot Wi-Fi and wired internet connections Replace or upgrade hardware (HDD, RAM, cooling fans, etc.) Configure or connect printers and scanners (Canon, HP, Brother, etc.) Address common printer error codes (e.g., ink absorber, paper feed, connectivity) Perform general maintenance on multifunction printers (MFPs) Reinstall operating systems using bootable USBs or recovery media Install remote tools or shortcuts as requested Communicate clearly with customers and provide basic post-service support Document service visits and escalate complex issues as needed Requirements 2+ years of field IT support experience, including computer and printer work Familiarity with Canon, HP, and other common printer brands Knowledge of error code troubleshooting (e.g., Canon code 1700, boot issues, driver conflicts) Experience with both Windows (10/11) and mac OS troubleshooting Must have personal tools (bootable USB, screwdriver set, etc.) Reliable vehicle and valid driver's license Smartphone with camera and data for documentation and communication Ability to work independently and maintain a professional demeanor Benefits Compensation $35 per hour for on-site time Flexible scheduling - accept only the jobs that match your route and availability National brand recognition and continuous job offers Dispatch and tech support team available to assist remotely ✅ What to Expect After You Apply 📞 Intro Call - A recruiter will contact you for a quick chat 📝 Onboarding - Complete paperwork and tax forms electronically 🔍 Background Check - Mandatory before activation 📅 Set Your Availability - You enter your availability in our tech portal 📲 Start Receiving Jobs - You'll be dispatched jobs based on proximity & skills Join Our Technician Network If you're a reliable, tech-savvy field technician with hands-on printer experience and a flexible schedule, we'd love to hear from you.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms. Provides hardware/software support and implement technology at the operating system-level across all server and network areas, and for particular software solutions/vendors/brands. Serves as escalation point for Level 1 and Level 2 troubleshooting. ASM Research provides services in support of the Military OneSource Program for military members and their families, similar to a commercial Employee Assistance Program (EAP). This program provides a broad array of information, resources, referrals, and counseling to about 4.7 million persons or "participants," which includes military service members, their families, and eligible civilians at locations worldwide. Services are provided through a 24/7 contact center accessible via internet website, toll free telephone, secure real-time text/video chat, email, or postal mail and include non-medical counseling; financial counseling; tax assistance; spouse education and career information; adoption information; child care; Exceptional Family Member Programs (EFMPs); deployment support; disability information; elder care; educational services for adults, children, and youth; relocation services; pet care; health and wellness coaching; housing assistance; legal service referrals; single service member services; lodging; military benefits; relationship support; skill building services for parenting; spouse relocation and transition; peer-to-peer support; and support for everyday issues (e.g., locating a plumber or automobile mechanic). Military OneSource Tier II Help Desk Technicians provide technical troubleshooting and assistance to Military OneSource program users for the program's cloud computing environment, desktop applications, and cloud-based telephony client, resolving support requests while meeting customer satisfaction and continuous service delivery demands. **Job Responsibilities** + Assists users with logged IT-related incidents when called upon. + Responsible for taking ownership of issues by carrying out problem analysis to implement temporary or permanent fixes with the aim of restoring service to the customer as soon as possible, usually by remote diagnosis on the phone or via Internet online support. + When necessary, elevates issue to the appropriate Tier III resources for cloud computing orcloud-based telephony support. + Maintains excellent verbal communication skills with the ability to communicate effectively with technical and non-technical colleagues at all levels in the organization. + Plans and implements complex changes on production systems. + Analyzes and assesses the impact and risk of complex risk changes on production systems. + Resolves escalated Level 1/2 incidents affecting the operation/availability of production systems, through troubleshooting and implementing the most complex fixes. + Installs, configures, patches and maintains appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Performs major upgrades of systems and associated products/software solutions. **Minimum Qualifications** + US citizen and fluent English speaker + Current, active DoD Secret Security Clearance + Bachelor's degree and 5 years of experience providing computer/network user support in a help desk environment (additional 4 years of work experience may be considered in lieu of Bachelor's degree) + Excellent customer service and communications skills + Solid working knowledge of standard computer software (Microsoft Office business suite to include Outlook, Word, Excel, PowerPoint, and Project). **Other Job Specific Skills** + Strong knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to analyze, troubleshoot and resolve complex system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Exceptional customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology. + ITIL Foundations + AWS Cloud Practitioner + CompTIA A+ CompTIA Cloud **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $28.51 - $41.35 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Contract Role | Helpdesk in Kansas City MO Duration: 12 months contract with possible extension Hybrid role- 4: 1(office-Wednesday) 12 months contract- possibility of FTE Shift: 6.30 AM - 5.00 PM Scheduled Work Hours: Core hours for this workgroup are Monday -Friday, between 6: 30 AM -5: 00 PM. Technicians will work in eight-hour shifts to cover the core work hours for the group. Mandatory one-hour lunch and two 15-minute breaks. Valid driver's license required. Job Description: Under general supervision, act as first contact for any computer, application or system-related problems and be able to provide direct, telephone based and remote control/diagnostic support services to include software, hardware, and network connectivity support to internal users on standard PCs, laptops, various mobile devices. Support is provided in a process-oriented environment with Service Level Objectives and specific focus on exceeding customer's expectations by delivering quality customer service. With minimal supervision, uses technical expertise and established guidelines to complete routine and assigned tasks accurately and in a timely manner. Consistently uses courtesy while providing support to end users. Asks questions to gather information about the problem and listens carefully. Guides the user through diagnostic and resolution procedures, using clear and concise directions Resolves a variety of Help Desk ticket problems with good judgment, attention to detail, persistence, and in a timely manner. Documents, tracks, and monitors trouble tickets to resolution. Meets SLA requirements. Follows policies and procedure to ensure corporate data security. Executes and enforces user access guidelines and procedures. Demonstrates working knowledge of and troubleshoots configuration and connectivity to client/server and web-based enterprise applications and mobile-workforce applications. Responds positively and promptly to coworker requests for assistance Participates in assigned projects, contributing to their accurate and timely completion. Communicates effectively with all levels of employees, both technical and non-technical. Education & Experience: A Bachelor's degree or technical degree in an Information Technology related field is preferred. Requires a High School diploma and two years of demonstrated work experience on a Service Desk. Prefer CompTIA A+ or Net + certifications. Education or training in ITIL, electronics, organizing, planning, decision making, and effective communication skills preferred. Skill/Knowledge/Ability: Successful candidate must have more than two years of demonstrated job experience using basic writing, effective communications, training, and technical reading skills as well as skills in interpersonal relations, handling conflict, organizing, analyzing, planning, judgment, listening, decision making, cooperation, sensitivity to others, technical problem solving, and system troubleshooting. Knowledge of Windows 10/11, and Microsoft Office is required. Candidate must be familiar with Incident Management software and processes, remote management tools, and has higher than average customer service skills. Experience with ServiceNow, Office 365, Citrix, and Mobile Device Operating Systems is preferred. In addition to normal office work conditions, candidate must have the ability to perform the physical activities of the job.

Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Company car Company parties Competitive salary Dental insurance Free uniforms Health insurance Opportunity for advancement Paid time off Training & development Tuition assistance Vision insurance Network Computer Solutions (NCS) empowers organizations by delivering the latest IT solutions. Our approach to business is simple; keeping our customers satisfied and prepared to interact with the rapid evolution of information technology. Our mission, to deliver high-performance solutions that are efficient and cost effective for our customers. Their success is our success. We are looking for qualified technicians to install, maintain and repair computers and networks. As a computer technician you must be well-versed in computer systems and network functions. This candidate will have the ability to monitor the organization's and their client's networks for security breaches and investigate when one occurs. Use and maintain software, such as firewalls and data encryption programs, to protect sensitive information. Check for vulnerabilities in computer and network systems. The ideal candidate will be reliable, be able to work diligently and accurately and will possess a great problem-solving ability to fix issues and ensure functionality. Responsibilities: Establish and maintain positive Client relationships. Understand a problem and work through details to reach a comprehensive solution in a timely manner. Timely and detailed documentation of Client configurations, issues, and resolutions. Offer quality support to coworkers and Clients through a variety of methods. Propose equipment, services, software, and solutions to increase Client efficiency. Maintain a prioritized schedule to effectively utilize the workday. Construct and execute comprehensive solutions that are in the best interest of the Client. Protect and preserve all personal and occupational information encountered during employment. Qualifications & Experience: One of the following 2+ years experience in an IT support role 2-year technical degree Bachelors in related field. * Strong background in server management, networking protocols. Ability to work in both a team environment. Exceptional trouble-shooting skills. Exceptional customer service skills. Excellent verbal and written communication skills. Clear driving record Ability to climb an 8 ft. ladder. Ability to lift 50 lbs. without assistance. Be punctual. **Looking for Candidates in the Lawrence, Emporia, Topeka, Manhattan, Kansas** Network Computer Solutions is an equal opportunity employer. All aspects of employment including decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local laws.

We are seeking a highly skilled and motivated Field Service Technician IT to join our team in the Information Technology and Services industry. As a Field Service Technician IT, you will be responsible for providing on-site technical support and troubleshooting for our clients' IT infrastructure and systems. In this role, you will travel to various client locations to install, configure, and maintain hardware and software solutions. You will work closely with clients to understand their specific needs and ensure their IT systems are functioning optimally. Additionally, you will be responsible for diagnosing and resolving any issues or problems that arise, and providing excellent customer service throughout the process. The ideal candidate for this position is a self-driven individual with strong technical knowledge in IT systems and hardware. You should have excellent analytical and problem-solving skills, as well as the ability to effectively communicate complex technical information to clients. Responsibilities · Provide on-site technical support and troubleshooting for clients' IT infrastructure. · Install, configure, and maintain hardware and software solutions. · Collaborate with clients to understand their specific IT needs and requirements. · Diagnose and resolve hardware and software issues in a timely manner. · Perform regular preventive maintenance and system updates. · Ensure compliance with industry standards and regulations. · Provide excellent customer service and support throughout the troubleshooting process. Requirements · Minimum of [3] years of experience in IT support or a related field. · Strong knowledge of hardware and software installation, configuration, and troubleshooting. · Familiarity with various operating systems, including Windows Operating System. · Ability to effectively communicate technical information to clients of varying technical expertise. · Excellent problem-solving and analytical skills. · Strong attention to detail and ability to prioritize tasks. · Proven ability to work independently and efficiently in a fast-paced environment. · Valid driver's license and willingness to travel to client sites as needed. Work schedule 8 hour shift Supplemental pay Other Benefits Paid time off Health insurance Dental insurance Vision insurance Life insurance Disability insurance 401(k) matching Referral program Employee discount Paid training

**_JOB TITLE:_** Help Desk Agent **_CAYUSE COMPANY:_** Cayuse Commercial Services, LLC **_SALARY:_** $15.00-$17.00 **_EMPLOYEE TYPE:_** Full-Time Hourly Non-Exempt Help Desk Agent provides customer service solutions within service level agreements using the company and project quality and quantity standards. It includes providing prompt, reliable, and accurate information to customers while maintaining effective communication. This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse. **Responsibilities** + Receives customer inquiries and fulfills requests, providing high-quality customer service in a professional, efficient, and timely manner. + Operates within established guidelines and procedures to independently deliver a full range of services to the customer. + Matches customer needs with current products and services and suggests new ones to target customer's unmet needs. + Use examples and analogies as appropriate to facilitate understanding. + Identifies, resolves, or escalates, and tracks issues of all customer interactions in a work management tool (ServiceNow) or as determined by the client. + Aids in information to the customer in a prompt manner. + Uses judgment to anticipate customer service needs, resolves routine issues, and takes action accordingly, consistently providing high level quality service. + Manage continuous improvement through ongoing collection of data and information regarding customer requirements. + Understands and responds to others using active listening skills and tactful communication. + Ability to perform first-line troubleshooting for customers. + Ability to resolve issues following the parameters and guidelines of the client. + Help new and developing team members. + Demonstrate proactive business and customer service mentality, assuming ownership over solutions with a desire and willingness to be flexible and adaptable. + Other duties as assigned. **Qualifications** **Here's What You Need** + Requires a high school diploma or GED + Knowledge of and experience using various computer applications including Microsoft Office Suite + Technology savvy with an interest in new generation technology - comfortable doing things a different way, troubleshooting, and recommending new technology. + Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. **Minimum Skills Required:** + Must possess problem-solving skills. + Exceptional communication skills, both oral and written. + Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. + Highly motivated with the ability to handle and manage multiple tasks at any one time. + Ability to forge new relationships, individual and teaming in nature. + Must be a Self-starter, that can work independently and as part of a team. + Ability to follow instructions for logging into a computer and launching various applications + Ability to navigate the applications and programs utilized including opening and closing windows, select portions of text or other items using the mouse, copy/cut and paste text + Ability to successfully handle customer requests and document in work management tools and applications. + Strong interpersonal skills with the ability to communicate in a professional, and articulate manner to individuals from diverse backgrounds. + Effective listening skills to include cognitive ability to locate and convey requested information + Excellent organizational, analytical, and problem-solving skills with high-level attention to detail with good follow up and follow through skills. + Proven ability to multitask and prioritize in a fast-paced environment with changing priorities; adaptable to change and a quick learner. + Ability to handle sensitive and confidential information appropriately. + Continuous learner/improvement mindset, desire to learn quickly with a commitment to excellence. + Positive attitude; tolerance for dealing with difficult customers and stressful situations. + Dependable and accountable. **Desired Qualifications:** + Experience in a customer service role. + Experience supporting customers in a virtual environment. **Our Commitment to you / overview of benefits** + Medical, Dental and Vision Insurance; Wellness Program + Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) + Short-Term and Long-Term Disability options + Basic Life and AD&D Insurance (Company Provided) + Voluntary Life and AD&D options + 401(k) Retirement Savings Plan with matching after one year + Paid Time Off **Reports to:** Delivery Manager **Working Conditions** + Professional remote office environment. + Ability to work Mon-Fri 8am to 5pm EST. + Must be physically and mentally able to perform duties extended periods of time. + Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. + Must be able to establish a productive and professional workspace. + Must be able to sit for long periods of time looking at computer screen. + May be asked to work a flexible schedule which may include holidays. + May be asked to travel for business or professional development purposes. + May be asked to work hours outside of normal business hours. **Other Duties:** _Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice._ **_Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law._** **Pay Range** USD $15.00 - USD $17.00 /Hr. Submit a Referral (**************************************************************************************************************************** **Can't find the right opportunity?** Join our Talent Community (********************************************************** or Language Services Talent Community (******************************************************** and be among the first to discover exciting new possibilities! **Location** _US-_ **ID** _103792_ **Category** _Customer Service/Support_ **Position Type** _Full-Time Hourly Non Exempt_ **Remote** _Yes_ **Clearance Required** _None_

We are seeking a Desktop Support Technician (Tier 2) to provide comprehensive technical support and asset management for North America operations. This role involves hands-on troubleshooting, hardware lifecycle management, and coordination with vendors to ensure seamless IT services. Top Skills Hardware: Dell products - Break-fix support, troubleshooting, installations/configuration Software: ServiceNow (ticketing systems), Active Directory, Autopilot (nice to have), Office 365, Windows 10/11, Azure, MFA, SCCM or Intune Network: Light network connectivity support (e.g., printer and Wi-Fi troubleshooting) AV Conferencing Support: MS Teams troubleshooting - ensuring systems are fully functional before meetings Required Skills + Desktop Support & Troubleshooting + Windows OS (Windows 10) + Video Conferencing Support + Microsoft Office Suite + Strong Customer Service Orientation Key Responsibilities PC Support + Monitor and track all incidents across ServiceNow (SNOW) queues for North America. + Diagnose and resolve incidents using documented procedures. + Provide onsite technical support; occasional remote work possible. + Set up and implement hardware for new hires. + Test and maintain assets for proper functionality. + Install, repair, and perform preventative maintenance on laptops and desktops. + Manage Dell warranty claims and coordinate hardware replacements. Asset Management + Maintain inventory of Windows-based assets and peripherals. + Update Hardware Asset Management systems. + Handle asset assignment, imaging, and replacement (End of Life). + Manage shipping and delivery for new hires, replacements, and segment moves. + Generate inventory reports and manage hardware disposal. + Oversee full PC lifecycle from procurement to disposal. Software & OS Support + Perform OS imaging and software deployment (automated and manual). + Install and test desktop applications and browsers. + Support iOS systems and mobile apps. + Procure and install approved software. Audio/Visual Support + Maintain and test Windows-based AV systems. + Troubleshoot and re-image systems as needed. + Train users on conference room hardware/software. + Provide executive meeting support and live townhall assistance. + Coordinate vendors for AV installation, updates, and warranty work. Network & Smart Hands Support + Replace server hardware components (HDD, rack and stack). + Deliver hardware and peripherals to customers. + Perform advanced hardware replacements for break/fix incidents. + Coordinate refresh/replacement for North America users. Project Support + Manage IT projects outside daily operations scope. + Oversee milestones, deadlines, and resource allocation. + Act as liaison between management and technical teams. + Ensure projects meet scope, schedule, and quality standards. ITIL Process + Incident, Request, Change, Asset, Knowledge, and Security management. Innovation + Support initiatives that improve customer experience and operational efficiency. Additional Qualifications + Team Player + Strong communication and organizational skills Experience Level Intermediate Job Type & Location This is a Contract position based out of Topeka, KS. Pay and Benefits The pay range for this position is $20.00 - $25.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: - Medical, dental & vision - Critical Illness, Accident, and Hospital - 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available - Life Insurance (Voluntary Life & AD&D for the employee and dependents) - Short and long-term disability - Health Spending Account (HSA) - Transportation benefits - Employee Assistance Program - Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully onsite position in Topeka,KS. Application Deadline This position is anticipated to close on Dec 19, 2025. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems and TEKsystems Global Services We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

Requirements Major Duties and Responsibilities Provides remote desktop, laptop, server, and network problem management and support services to clients and end-users through phone, chat, email, and ticketing systems Identify, document, and prioritize service requests. Troubleshoot and resolve client technical issues and escalate when needed Facilitate the restoration of normal service operations while minimizing impact to the end-user Using the knowledge of software tools to perform day-to-day functions and troubleshooting Handle remote service tickets on a day-to-day basis Desired Skills, Abilities, Characteristics, and Education 2+ years IT Help Desk experience, preferably with an MSP Client service oriented and positive participating team member Ability to maintain confidentiality of the company and client information Excellent written and verbal communication skills required Ability to document and follow established company procedures Understanding of hardware, software, security tools, and concepts Experience and knowledge of troubleshooting applications such as Microsoft 365, Adobe Acrobat, etc. Experience using a Ticketing system/ RMM Tool and PSA software (Specifically Connectwise Automate and Manage) Experience providing support via remote tools IT Glue experience preferred WatchGuard/Firewall experience preferred StorageCraft, Datto backups experience preferred Ability to work autonomously both swiftly and effectively Ability to organize and prioritize tasks Reliable transportation to and from work Working Conditions This position will be on-site, physically in Manhattan, KS. Adams Brown Technology Specialists, LLC. promotes a flexible work environment with a deep commitment to technology and modern work arrangements. Our office is open from 8:00 am - 5:00 pm Monday through Friday. We are closed on major holidays, offer substantial paid-time-off, a comprehensive benefit package, competitive pay structure, and a culture of growth, clarity, and respect. Additional hours (overtime) and travel may be required. Travel to client offices does not typically require overnight stays. Possible on call duties, with extended hours. AdamsBrown Technology Specialists, LLC. is an Equal Opportunity Employer.

Job Description Department: Operations Job Status: Full-Time FLSA Status: Non-Exempt Reports to: Team Manager of Systems and Desktop Support Positions Supervised: None Amount of Travel Required: Moderate Work Schedule: Monday - Friday, On-call status if needed POSITION SUMMARY The Desktop Support Tech III will be responsible for helping the Team Manager of Systems and Desktop Support and other Desktop Support Techs with overall operations of the data, telephone, and facsimile systems of the agency. This position requires you to have good communication and teamwork skills. The individual must be able to work independently and have the ability to make qualified independent judgements, and be highly motivated. This position provides support to other IT team members and are required to provide employees with rapid response to end-user problems and issues. During times when your primary responsibilities are limited, you may be asked to assist in other areas as needed to support overall operations, regardless of your specific role. ESSENTIAL FUNCTIONS Installs, moves, adds and changes for PCs, software, printers, et al. Provide backup support to other IT team members. Evaluate and prioritize support issues and refer calls/e-mails to appropriate IT staff or non-IT or facilities staff when appropriate. Rapid response to end-user problems and issues. Hardware and Software end-user technical support. Assist in maintenance of peripheral Information Technology equipment (printers, fax machines, copiers, scanners, etc.). Perform roll-outs, upgrades, and basic network maintenance. Assist Team Manager of Systems and Desktop Support as needed. Support remote access users and equipment. Support telephones and telephone system. Interface with vendors for support. Basic troubleshooting Level one tech support answering phones and emails. Comply with CARF Information Technology and Security Standards. Maintain a currency of knowledge with respect to relevant state of the art technology, equipment, and/or systems. Help monitor all network access and ensure regulatory compliance for all access to secure data. Participate in disaster recovery processes and business continuity procedures for re-establishing operation systems in the event of a disruption, both minor and catastrophic. Participate as a member of organizational teams as necessary. Ensure that Astra's HIPAA Security Procedures are adopted and followed. Consistently demonstrate the ability to work effectively within a team as well as individually. Complete required reports, documentation and other paperwork in a timely fashion and according to procedure/protocol. Assure compliance with program policies and procedures. Other Duties Demonstrate cultural and linguistic competence Approach interactions with individuals served and colleagues with a trauma sensitive lens Acts as an ambassador of the agency in the community setting. Support and actively promote the vision and mission of the agency and the philosophy of the strength's perspective Complete required agency and department trainings. Complete all assigned duties each shift, both written and implied. Other duties as assigned, as qualified and trained for. POSITION QUALIFICATIONS Graduation from HS or GED equivalent. 5 years of IT experience working directly in a desktop support position. General knowledge of network interconnectivity, Telephony, Microsoft Windows, Microsoft AD, Microsoft 365, VPN, and MFA or combination of several of these technologies preferred. Current or past certification in these areas are a plus: Microsoft MCSA, MS-900-900, Comptia A+ or other IT industry certs. Must have good command of the English language; must be able to read, communicate clearly and therapeutically with persons served and staff, both verbally and in writing, in a professional manner. Successful completion of criminal background check and DCF Child & Adult Abuse Registry check, and other applicable background investigations. Possess a valid Kansas driver's license, reliable transportation, and proof of auto insurance. KNOWLEDGE/SKILLS/ABILITIES: Effective communication skills (verbal and written) Customer focused (internal and external) Excellent listening skills Accountability Reliability Trust/Integrity Adaptability/Flexibility Time Management Organizational Skills Proficiency in MS Office Suite with ability to learn other software programs as necessary Relationship building Problem Solving Attention to detail and accuracy in work Being collaborative Open to learning and accepting feedback Ability to maintain appropriate boundaries and confidentiality Strengths based Family centered Community based Culturally respectful PHYSICAL DEMANDS N (Not Applicable) Activity is not applicable to this position. O (Occasionally) Position requires this activity up to 33% of the time (0 - 2.5+ hrs/day) F (Frequently) Position requires this activity from 33% - 66% of the time (2.5 - 5.5+ hrs/day) C (Constantly) Position requires this activity more than 66% of the time (5.5+ hrs/day) Physical Demands Lift/Carry Stand (F) 10 lbs. or less (F) Walk (F) 11 - 20 lbs. (F) Sit (F) 21 - 50 lbs. (F) Manually Manipulate (O) 51 - 100 lbs. (O with assistance) Reach Outward (O) Over 100 lbs. (O with assistance) Reach Above Shoulder (O) Climb (N) Push/Pull Crawl (N) 12 lbs. or less (F) Squat or Kneel (O) 26- 40 lbs. (O) Bend (O) 41 - 100 lbs. (O) Other Physical Requirements: Stooping or bending to access files or lift and carry equipment or supplies is a requirement. Must be able to occasionally lift up to 50 pounds. SUPERVISORY RESPONSIBILITIES This position has no supervisory responsibilities. WORK ENVIRONMENT This position is essential to operations with an office and community-based work environment, primarily on site, some community involvement, and requires a flexible schedule. Frequent travel between sites, partner agencies, and community events. Frequent interruptions may occur. Risk of exposure to aggressive adults and children. Risk of working with various pieces of equipment. This position may involve long periods of sitting or standing, using telephone, computer and mobile devices. Stooping or bending to access files or lift and carry equipment or supplies is a requirement. Evening and weekend shifts may be required. Must be available for on-call shifts for emergency call outs.

Valiant Integrated Services is seeking skilled and experienced Customer Support/Help Desk Analysts to join our professional team of associates in support of the Army Training Management Proponent Support (ATMPS) contract, which is located at Fort Leavenworth, KS. The ideal candidates should have experience with customer support and an understanding of the Army Training Management systems, which include DTMS, CATS and the Army Training Network (ATN). Candidates will execute Customer Support / Help Desk Analyst support tasks such as, responding to phone calls, email and web requested for support of fielded Army enterprise system and utilization of Remedy trouble ticket to capture and track status of tickets; other duties as assigned in support of PWS deliverable's. Qualifications for the Position Familiarity with Army Enterprise Support Desk Understanding of Army Training Management systems to include DTMS, CATS and ATN Bachelor's Degree from an accredited institution; degree may be waived based on experience. Possess clear and precise oral and written communication skills Ability to work independently and as part of a team Ability to pass a background check Able to meet requirements to work on a military installation, including having a valid state driver's license and car insurance. Be self-motivated with ability to establish priorities and effectively manage time to complete multiple tasks within specified time frames Be organized with a strong sense of urgency Adhere to established guidelines and procedures Demonstrate high standards of quality and accuracy Be in attendance and punctual as scheduled Be completely functional in MS Word, Excel, PowerPoint Some travel may be required in support of this position. Ability to pass drug screen test Desired/Preferred Qualifications Master's Degree accredited institution Have at least five (5) + year's general experience in Army training and education at unit level within TRADOC Graduate of the Army Captains Career Course (CCC) or a Senior NCO Academy (desired); Graduate of CGSC or equivalent

Are you passionate about ensuring business resilience and safeguarding critical IT operations? We're seeking an IT Disaster Recovery Coordinator to lead the development, implementation, and ongoing management of our disaster recovery (DR) strategies. In this role, you'll ensure rapid recovery of essential systems, partner with technical and business teams, and support regulatory compliance frameworks essential to our organization's stability. Key Responsibilities * Develop and maintain IT disaster recovery plans aligned with BCP, FFIEC, and GLBA standards. * Coordinate DR testing, documentation, and ongoing updates across systems and applications. * Partner with Business Continuity, Infrastructure, Cybersecurity, and Application teams on risk assessments, BIAs, RPO/RTO requirements, and remediation work. * Lead DR drills and table-top exercises and manage response efforts during real incidents. * Validate backup systems, replication processes, and failover mechanisms. * Maintain DR runbooks, contact lists, and escalation procedures. * Support audits, regulatory reviews, and business continuity committees. Qualifications * Bachelor's degree in IT or related field (or equivalent experience). * 3+ years in IT disaster recovery, business continuity, or IT operations. * Strong understanding of infrastructure, cloud technologies, backups, and cybersecurity. * Experience with DR tools and cross-functional coordination. * Excellent communication, organization, and problem-solving skills. CapFed is an equal opportunity employer.

Responsibilities Peraton is seeking a Summer 2026 Software Development Analyst Intern in support of the USPS Central Repair Facility program in Topeka, KS. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted and highly differentiated national security solutions and technologies that keep people safe and secure. Peraton serves as a valued partner to essential government agencies across the intelligence, space, cyber, defense, civilian, health, and state and local markets. Discover careers that change the world and further advancements in defense, technology, and engineering today at Peraton. Use your experience to grow your career and support our global customers with the technology, systems, and solutions they need to enable their missions on the front lines and secure our world every day. With Peraton, you'll discover a culture built on diversity, respect, and above all teamwork. Together with our group of experts across the technical spectrum, you'll discover opportunities to make a difference in our world and start solving some of the world's most critical problems in the most innovative ways. Responsibilities: * Under general supervision performs general application or web page design, implementation and documentation * Assists current staff in designing upgrades to current system software * Evaluate current applications and future needs to determine future projects * Experience with Microsoft Visual Studio or other Visual IDE environment * Experience with C# / C++,VB.NET and JavaScript * Experience with ASP.NET, MVC, Windows Forms * Knowledge of relational databases preferably Microsoft SQL Server #CRF2025 Qualifications Required Qualifications: * US Citizenship and the ability to obtain and maintain a U.S. Postal Service security clearance. * Clearance is required to start. * Be enrolled full-time and pursuing an undergraduate or graduate degree from an accredited college/university AND graduating after August 2026. * Be majoring in Computer Science, Computer or Software Engineering discipline or related field. * Be available to work full-time (40 hours per week) for at least 10 weeks during summer 2026 * Must be local to the Topeka, KS area and/or willing to commute onsite daily. Desired Qualifications: * Have an overall cumulative GPA of 3.0/4.0 or higher (unofficial academic transcripts must be provided at time of application by uploading the documents to your application or profile) * 3.7 cumulative GPA or higher is strongly preferred. * Good presentation and writing/communication skills. * Self-motivated, willing to learn, and interested in working in a team environment. * Experience in developing and delivering presentations and leading small groups. * Experience in working in an autonomous work environment on complex projects. * Experience in working on business or engineering full life-cycle projects from project inception through launch. #PeratonIntern Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range The rate / range per hour below represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. SCA / Union / Intern Rate or Range $24.50/hour EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

Job Title: Technical Support Technician (Comms) Location: Ft Leavenworth, KSTime Type: Full-time Potential for Telework: No Minimum Clearance Required to Start: Secret clearance Employee Type: W2 or 1099 Citizenship: US Citizen, no Dual Citizenship NexThreat is seeking an experienced Technical Support Technician (Comms). NexThreat is not just a place to work-it's a place to grow, innovate, and make an impact. As a small business, we pride ourselves on our agile approach to cybersecurity challenges. We specialize in detecting cyber threats and providing cutting-edge solutions to our clients. Join our team of cyber professionals who are at the forefront of defending critical infrastructure and ensuring the security of some of the nation's most vital operations. At NexThreat, we believe that our people are our greatest asset. We offer a dynamic and collaborative environment where every voice matters, and every team member can contribute meaningfully to our mission. We are committed to the professional development and well-being of our employees, offering competitive benefits that include 401K matching, health, vision, and dental insurance, paid leave and sick days, and a generous $5,000 vacation bonus after 5 years of service. We also have a referral program that rewards you for bringing talented professionals into our family. Joining NexThreat means being part of a forward-thinking company that values innovation, integrity, and teamwork. Whether you're just starting your career or looking to take the next step, you'll find the support and opportunities you need to thrive with us. Job description: • Trains and assists unit staff in establishing command post networks, tactical communications equipment, and establish, installs, operates, maintains, and defends (EIOMD) assigned communications and encryption systems, to include associated components, and to manage information and unit information capabilities• Troubleshoot communications, application configurations, establishes network addresses and connections, perform routine maintenance, upgrades as needed, and implements security updates Qualifications: Required:• Associate's degree• Understanding of technology integration and information flow including LAN/WAN, firewalls, security, storage, and backup methodologies• Two (2) years of technical development experience in areas of RF, Hardware, Software, Networks, Communication Systems, and infrastructure Preferred:• Meet DoD 8570.01-m baseline computing environment (CE) certification requirements at IAT II• Bachelor's degree

Seeking a Desktop Technician to work on site as part of a team to maintain IT assets for a large Army organization at Fort Leavenworth, KS. This role will be responsible for performing this effort on site reporting directly to Army customer and local Program Manager. Responsibilities: * Maintain desktop IT software, hardware, peripherals and infrastructure for large military and civilian organization on Government network * Operate, support, and maintain phone and video teleconference equipment * Monitor systems to ensure compliance with Army policies and procedures * Assist users in troubleshooting various hardware and software issues. * Prepare weekly and monthly planning and status reports Required Skills and Experience * Active Secret Clearance * Security + Certification * One (1) year of IT infrastructure operation and maintenance * One (1) year of desktop administration managing images, security patches, backup/recovery, account access, software installation and troubleshooting and AV Support * Must be US Citizen * Possess clear and precise oral and written communication skills * Ability to work independently and as part of a team * Able to meet requirements to work on a military installation, including having a valid state driver's license and automobile insurance * Be self-motivated with the ability to establish priorities and effectively manage time to complete multiple tasks within specified timeframes * Demonstrate high standards of quality and accuracy * Be in attendance and punctual as scheduled * Be completely functional in MS Word, Excel, and PowerPoint Required Clearance * Active Secret security clearance required C2 is an Equal Opportunity Employer.

Provides ongoing technical support and maintenance of production and development systems and software products (both remote and onsite) and for configured services running on various platforms (operating within a defined operating model and processes). Provides hardware/software support at the operating system-level across pre-defined server and network areas. Responsible for Level 1 basic level troubleshooting. + Implements routine changes on production systems per direction and guidance from Administrators. + Supports the integration of new technologies into existing infrastructure. + Resolves Level 1 incidents affecting the operation/availability of production systems, through troubleshooting and implementing known fixes. + Deploys standard repeatable build outs. + Supports the patching and maintenance of appropriate technologies (e.g. servers/databases/network/ storage/software solutions). + Supports routine backup strategies and disaster recovery tests. + Reviews system performance indicators and raises issues to more senior level team members. + Assists with monitoring vendors' release notes and contributes to the implementation of necessary upgrades and patches as required. + Maintains third-party tools. + May make proactive suggestions for service improvements. **Minimum Qualifications** + HS Diploma or GED; Bachelor's Degree in Information Technology, Computer Science or a related field preferred or equivalent relevant experience. + 1- 2 years of experience in information technology, systems administration or other IT related field. + Hours for this position are roughly 11P-8A ET including weekends. **Other Job Specific Skills** + Knowledge of Microsoft Operating Systems and products that include Microsoft Windows, Windows Servers, Microsoft Office365 and SharePoint, Microsoft Teams. + Applies standard methodology, techniques, procedures and criteria. + Ability to troubleshoot and resolve basic/routine system hardware, software or networking related problems. + Ability to communicate effectively, both orally and in writing and to translate technical terminology into terms understandable to non-technical employees. + Strong customer service skills. + Experience with cloud infrastructure, digital workspace, and storage technology a plus. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $20-$23/hr EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Job DescriptionJob DescriptionOn-Call IT Field Technician - PC, Mac, Printer & Scanner Support

Valiant Integrated Services is seeking a skilled and experienced Customer Support/Help Desk Analyst to join our professional team of associates in support of the Army Training Management Proponent Support (ATMPS) contract, which is located at Fort Leavenworth, KS. The ideal candidate should have experience with customer support and an understanding of the Army Training Management systems, which include DTMS, CATS and the Army Training Network (ATN). In support of this effort the candidate will execute Customer Support / Help Desk Analyst support tasks such as, responding to phone calls, email and web requested for support of fielded Army enterprise system and utilization of Remedy trouble ticket to capture and track status of tickets; other duties as assigned in support of PWS deliverable's. Qualifications for the Position: Familiarity with Army Enterprise Support Desk Understanding of Army Training Management systems to include DTMS, CATS and ATN Bachelor's Degree from an accredited institution; degree may be waived based on experience Possess clear and precise oral and written communication skills Ability to work independently and as part of a team Ability to pass a background check and drug screen test Ability to the requirements necessary in order to work on a military installation, including having a valid state driver's license and car insurance Be self-motivated with ability to establish priorities and effectively manage time to complete multiple tasks within specified time frames Be organized with a strong sense of urgency Adhere to established guidelines and procedures Demonstrate high standards of quality and accuracy Be in attendance and punctual as scheduled Be completely functional in MS Word, Excel, PowerPoint Some travel may be required in support of this position. Desired/Preferred Qualifications: Master's Degree accredited institution Have at least five (5) + year's general experience in Army training and education at unit level within TRADOC Graduate of the Army Captains Career Course (CCC) or a Senior NCO Academy (desired); Graduate of CGSC or equivalent