Post job

Integrator vs service administrator

The differences between integrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integrator and a service administrator. Additionally, an integrator has an average salary of $93,352, which is higher than the $54,573 average annual salary of a service administrator.

The top three skills for an integrator include DOD, sharepoint and troubleshoot. The most important skills for a service administrator are customer service, patients, and data entry.

Integrator vs service administrator overview

IntegratorService Administrator
Yearly salary$93,352$54,573
Hourly rate$44.88$26.24
Growth rate5%5%
Number of jobs8,33357,561
Job satisfaction--
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 53%
Average age4343
Years of experience22

What does an integrator do?

An integrator usually specializes in collaborative work for a global development that attracts clients and other partners. They are responsible for ensuring an organization or company implements business development plans and creating long-term plans for an organization. An integrator must communicate efficiently, know how to interact with people, have organizational clarity, be goal-oriented, and be visionary for the company. Also, they must prepare to resolve issues and problems.

What does a service administrator do?

A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.

Integrator vs service administrator salary

Integrators and service administrators have different pay scales, as shown below.

IntegratorService Administrator
Average salary$93,352$54,573
Salary rangeBetween $68,000 And $127,000Between $33,000 And $88,000
Highest paying CityNew York, NYSunnyvale, CA
Highest paying stateNew YorkCalifornia
Best paying companyAppleVMware
Best paying industryAutomotiveFinance

Differences between integrator and service administrator education

There are a few differences between an integrator and a service administrator in terms of educational background:

IntegratorService Administrator
Most common degreeBachelor's Degree, 60%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common collegeUniversity of PennsylvaniaStanford University

Integrator vs service administrator demographics

Here are the differences between integrators' and service administrators' demographics:

IntegratorService Administrator
Average age4343
Gender ratioMale, 68.1% Female, 31.9%Male, 32.4% Female, 67.6%
Race ratioBlack or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.8% White, 62.3% American Indian and Alaska Native, 0.3%Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3%
LGBT Percentage9%9%

Differences between integrator and service administrator duties and responsibilities

Integrator example responsibilities.

  • Lead onsite user acceptance, total systems technical planning, and manage system integration and verification.
  • Manage all aspects of the integration and API platforms.
  • Manage day to day activities of Deloitte PeopleSoft FSCM team members.
  • Design and manage departmental Intranet site using IIS 3.0 and FrontPage 97/98.
  • Create a DNS server to manage the translation between IP address and domain name for web server.
  • Facilitate and manage policy approval process and post documentation on intranet.
  • Show more

Service administrator example responsibilities.

  • Manage Sr. Director's calendar and key staff members to include meetings, events and travel.
  • Convert complex business logic into SQL store procedures and user-define functions to achieve functionality require by the UI team.
  • Manage facilities maintenance/upgrades, and systems such as electronic medical records (EMR), billing, transcription and phones.
  • Manage multi-million dollar DOD contract, establish team goals and manage team deliverables to ensure objectives are consistently meet or exceed.
  • Manage all accounting functions utilizing QuickBooks of revenues
  • Assist users with configuring and managing SharePoint servers.
  • Show more

Integrator vs service administrator skills

Common integrator skills
  • DOD, 13%
  • SharePoint, 7%
  • Troubleshoot, 6%
  • SME, 5%
  • Windows, 5%
  • Java, 5%
Common service administrator skills
  • Customer Service, 22%
  • Patients, 7%
  • Data Entry, 5%
  • CMS, 5%
  • Repair Orders, 4%
  • PowerPoint, 4%

Browse computer and mathematical jobs