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The differences between integrators and service administrators can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both an integrator and a service administrator. Additionally, an integrator has an average salary of $93,352, which is higher than the $54,573 average annual salary of a service administrator.
The top three skills for an integrator include DOD, sharepoint and troubleshoot. The most important skills for a service administrator are customer service, patients, and data entry.
| Integrator | Service Administrator | |
| Yearly salary | $93,352 | $54,573 |
| Hourly rate | $44.88 | $26.24 |
| Growth rate | 5% | 5% |
| Number of jobs | 8,333 | 57,561 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 53% |
| Average age | 43 | 43 |
| Years of experience | 2 | 2 |
An integrator usually specializes in collaborative work for a global development that attracts clients and other partners. They are responsible for ensuring an organization or company implements business development plans and creating long-term plans for an organization. An integrator must communicate efficiently, know how to interact with people, have organizational clarity, be goal-oriented, and be visionary for the company. Also, they must prepare to resolve issues and problems.
A service administrator is responsible for assisting the customers' inquiries and concerns, recommending service alternatives, processing refunds, and escalating high-level complaints to the service manager for immediate resolution. Service administrators receive and process orders, take customers' special instructions, and ensure that they get the highest customer satisfaction, generate more revenues, and improve the company's branding recognition. A service administrator also informs the customer of promotional offers and new services by utilizing sales pitches and other marketing strategies. They should have excellent communication and customer service skills to keep a customer's loyalty.
Integrators and service administrators have different pay scales, as shown below.
| Integrator | Service Administrator | |
| Average salary | $93,352 | $54,573 |
| Salary range | Between $68,000 And $127,000 | Between $33,000 And $88,000 |
| Highest paying City | New York, NY | Sunnyvale, CA |
| Highest paying state | New York | California |
| Best paying company | Apple | VMware |
| Best paying industry | Automotive | Finance |
There are a few differences between an integrator and a service administrator in terms of educational background:
| Integrator | Service Administrator | |
| Most common degree | Bachelor's Degree, 60% | Bachelor's Degree, 53% |
| Most common major | Business | Business |
| Most common college | University of Pennsylvania | Stanford University |
Here are the differences between integrators' and service administrators' demographics:
| Integrator | Service Administrator | |
| Average age | 43 | 43 |
| Gender ratio | Male, 68.1% Female, 31.9% | Male, 32.4% Female, 67.6% |
| Race ratio | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 12.6% Asian, 10.8% White, 62.3% American Indian and Alaska Native, 0.3% | Black or African American, 8.8% Unknown, 5.1% Hispanic or Latino, 12.5% Asian, 8.8% White, 64.6% American Indian and Alaska Native, 0.3% |
| LGBT Percentage | 9% | 9% |