Lead crew member vs cashier/shift manager

Differences between lead crew member and cashier/shift manager duties and responsibilities

Lead crew member example responsibilities.

• Manage food preparation, maintain cleanliness and punctuality while effectively support customers in daily transactions with suggestive selling methods.
• Demonstrate exceptional leadership and customer service skills while gaining solid understanding of retail operations and thorough knowledge of product line.
• Maintain all database and POS systems to ensure they are up-to date.
• Operate and maintain cooking equipment such as grills, deep fryers and griddles.
• Maintain all databases, and POS systems, ensuring that they are up- to-date.
• Used steamers and grills to prepare meals, as well as fryers and ovens.
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Cashier/shift manager example responsibilities.

• Manage FOH to insure all guests are happy and well taken care of.
• Tabulate customer orders using a POS system; and open and close register.
• Totale merchandise and receive payment of cash, check and credit card utilizing POS system.
• Ensure cleanliness and safety regulations meet expectations in the restaurant.
• Implement quality service procedures to provide best in industry beverages while maintaining superior and comfortable experience for Starbucks patrons.
• Demonstrate excellent leadership to employees.
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