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The differences between lead crew members and crew managers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a crew manager has an average salary of $33,856, which is higher than the $32,857 average annual salary of a lead crew member.
The top three skills for a lead crew member include drive-thru, customer service and customer orders. The most important skills for a crew manager are food service, cleanliness, and customer service.
| Lead Crew Member | Crew Manager | |
| Yearly salary | $32,857 | $33,856 |
| Hourly rate | $15.80 | $16.28 |
| Growth rate | 14% | 18% |
| Number of jobs | 152,202 | 221,986 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 39% |
| Average age | 23 | 46 |
| Years of experience | - | 4 |
A lead crew member is responsible for supervising crew members during their tasks, ensuring that they provide the highest customer service to ensure customer satisfaction that would boost the business' reputation, generate revenues, and increase profitability. Lead crew members assist the team on food handling procedures for safe consumption, as well as reiterating the sanitary and hygienic standards during operations. A lead crew member must have excellent time-management and the ability to multitask, especially on serving customers on high volume days while performing administrative and clerical tasks as needed.
A crew manager directs and supervises the crew members' daily activities to ensure project completion or optimal service. Although a crew manager's duties vary depending on their industry or company of employment, their responsibilities usually include setting priorities and guidelines, managing employee schedules, recruiting and training new crew members, and solving issues and concerns when any arise. They also conduct regular assessments, review documents, and oversee supply inventories.
Lead crew members and crew managers have different pay scales, as shown below.
| Lead Crew Member | Crew Manager | |
| Average salary | $32,857 | $33,856 |
| Salary range | Between $25,000 And $43,000 | Between $20,000 And $54,000 |
| Highest paying City | - | San Diego, CA |
| Highest paying state | - | Hawaii |
| Best paying company | - | Dartmouth |
| Best paying industry | - | Internet |
There are a few differences between a lead crew member and a crew manager in terms of educational background:
| Lead Crew Member | Crew Manager | |
| Most common degree | Bachelor's Degree, 36% | Bachelor's Degree, 39% |
| Most common major | Business | Business |
| Most common college | - | - |
Here are the differences between lead crew members' and crew managers' demographics:
| Lead Crew Member | Crew Manager | |
| Average age | 23 | 46 |
| Gender ratio | Male, 51.6% Female, 48.4% | Male, 66.8% Female, 33.2% |
| Race ratio | Black or African American, 9.6% Unknown, 6.9% Hispanic or Latino, 18.6% Asian, 6.5% White, 57.5% American Indian and Alaska Native, 0.8% | Black or African American, 8.9% Unknown, 5.1% Hispanic or Latino, 11.8% Asian, 9.5% White, 63.4% American Indian and Alaska Native, 1.2% |
| LGBT Percentage | 8% | 11% |