Loss mitigation specialist work from home jobs - 104 jobs

At Stewart, we know that success begins with great people. As a Stewart employee, you'll be joining a company that was named a 2024-2025 Best Company to Work For by U.S. News & World Report, and a 2025 Top Workplace by USA Today. We are committed to helping you own, develop, and nurture your career. We invest in your career journey because we understand that as you grow, so does our company. And our priority is smart growth - by attaining the best people, investing in tools and resources that enable success, and creating a better home for all. You will be part of an inclusive work environment that reflects the customers we serve. You'll be empowered to use your unique experiences, passion and skills to help our company and the communities we serve constantly evolve and improve. Together, we can achieve our vision of becoming the premier title and real estate services company. Stewart is a global real estate services company, providing title insurance, settlement, underwriting, and lender services through our family of companies. To learn more about Stewart, visit stewart.com/about. More information can be found on stewart.com. Get title industry information and insights at stewart.com/insights. Follow Stewart on Facebook @StewartTitleCo, on Instagram @StewartTitleCo and on LinkedIn @StewartTitle Job Description Job Summary Collects, analyzes, monitors, and reports on the organization's financial matters, managing and ensuring compliance with the organization's financial policies, professional standards and all laws. Responsible for general accounting, fixed assets, accounts payable and expense reimbursement and revenue accounting (including accounts receivable). Job Responsibilities Managing and processing title policy data for assigned states on a production level according to the specifics of assigned states Recommends improvements to existing processes and solutions to improve efficiency Understands how teams coordinate efforts and resources to achieve organizational objectives Provides subject matter guidance to team; may allocate work Impacts results of own team and effectiveness of related teams Gathers and analyzes data to identify and solve complex problems that arise with little or no precedent Exercises judgement based on previous experiences, practices and precedents Evaluates and communicates complex information in a clear, concise manner Exchanges ideas and information effectively Works autonomously within established procedures and practices Performs all other duties as assigned by management Education High school diploma required; Bachelor's preferred Experience 2+ years of related work experience Equal Employment Opportunity Employer Stewart is committed to ensuring that its online application process provides an equal employment opportunity to all job seekers, including individuals with disabilities. If you have a disability and need assistance or an accommodation in the application process, please contact us by email at *******************. Benefits Stewart offers eligible employees a competitive benefits package that includes, but is not limited to a variety of health and wellness insurance options and programs, paid time off, 401(k) with company match, employee stock purchase program, and employee discounts.

With over 25 years of experience, JMAC Lending has been dedicated to enhancing the client experience through our cutting-edge products, outstanding service, and unwavering support. We are committed to empowering our partners and driving business growth together. Our culture is centered around exceeding current market options, making us the preferred lender for our clients. Our team boasts impressive credentials and engages in continuous learning, ensuring a perfect blend of knowledge and expertise. Built on a foundation of ethical integrity, our company efficiently and skillfully delivers competitive product pricing for both wholesale and correspondent lending, prioritizing our clients' needs. The Opportunity: The Loan Setup & Disclosures Specialist plays a crucial role in reviewing and facilitating the setup of loan files for underwriting submission. They are also responsible for ensuring that all disclosures are properly issued and that compliance requirements are thoroughly met throughout the loan process. This is a Full-Time/Fully Remote opportunity with working hours from 8:00am-5:00pm in any US time zone Monday-Friday offering competitive pay ranging from $23.92 to $28.08 per hour. Job Duties and Responsibilities: Review/Prepare Initial Disclosures Review initial disclosures provided by clients to validate compliance and ensure timing requirements have been met. Prepare initial disclosures for client to review or issue to meet timing requirements. Review Submission Requests Review loan submission documents for completeness to submit to underwriting. Index and status submission documents accordingly. Add conditions for required items that are missing at the time of submission. Issue Notice of Incomplete Application for incomplete submission files. Review and Redisclose Change of Circumstance Review COC requests to confirm validity and determine if redisclosing is required. Redisclose disclosures within TRID timing requirements. Issue Closing Disclosures Validate Closing Disclosure requests on Doc Request Form. Communicate with client and settlement agent for required documentation to prepare an accurate Closing Disclosure. Confirm Closing Disclosure meets loan term requirements and compliance. Task Coordination and Communication Assist clients with disclosure and submission related issues or questions. Ensure all items received in the disclosures mailbox are addressed within the required turn time such as: Service Level Agreements (SLA), COC requests and Initial Closing Disclosure requests. Mail disclosures that have not been consented within TRID timing requirements. Manage pipelines and dashboards to ensure tasks are completed within turn time. Requirements Minimum two years of mortgage related role(s) Knowledge in TILA-RESPA integrated disclosures (TRID) guidelines Understanding in the following loan programs: Conventional, Government, Jumbo and Non-QM High School Diploma or equivalent Proficient in using mortgage loan operating software and systems Strong computer skills, including proficiency in Microsoft Office applications Excellent written and verbal communication skills for interacting with internal and external relationships High level of attention to detail Ability to manage multiple tasks and prioritize workload to meet deadlines Ability to work effectively in a team and collaborate with other departments Flexibility to adapt to changes in policies and procedures Benefits Comprehensive Health Care Package (Medical, Dental & Vision) Life Insurance Options (Basic, Voluntary & AD&D) Generous Paid Time Off (Vacation & Holidays) Retirement Savings Plan (401k) Short-Term & Long-Term Disability Coverage Family Leave Benefits Wellness Support Resources JMAC Lending, Inc. is an Equal Employment Employer. We are committed to workforce diversity. Qualified applicants will receive consideration without regards to age, race, religion, sex, sexual orientation, gender identity or national origin. DISCLAIMER: JMAC Lending is an evolving company. As such this job description is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed as assigned.

As a Negotiator, you'll help clients regain control of their financial futures by negotiating directly with creditors to secure favorable settlements and resolve accounts with integrity and efficiency. The Negotiator role centers on high-volume creditor negotiations conducted in accordance with the FDCPA (Fair Debt Collection Practices Act), with the goal of reaching settlements that are in the best interest of our clients. You'll manage client files, research account details, and maintain momentum by averaging about 4 hours of talk time and 30-40 outbound calls per day to keep accounts moving toward resolution. Every interaction requires proactive urgency and the use of proven negotiation practices to maximize client savings and close accounts effectively, accelerating their path toward financial stability. Step into a role where you boldly advocate for clients seeking debt relief, leading each negotiation with confidence and a commitment to transforming lives. If you're motivated by impactful conversations, fast-paced problem-solving, and seeing the results of your work every day, this is a role where you'll thrive. This is a full-time remote role with an expected start date of 3/2/2026. Responsibilities Negotiate, deliver, and follow through to completion on client settlement offers and proposals between the client and the creditor Establish and maintain contact with creditors, collection agencies, collection law firms, and debt buyers Analyze client portfolios to determine the best strategy to help clients achieve financial freedom as quickly as possible Review client's banking account to determine funds necessary and available to execute the program Responsible for achieving monthly KPIs set by management Qualifications Bachelor's degree preferred, or relevant work experience Analytical mindset with a strong business acumen and professionalism, excellent communication, both verbal and written High energy, competitive, articulate, passionate, and motivated to be #1 Experience working in a metrics based/goals driven environment Desire to work in a collaborative, team-oriented environment Multi-tasker with great organizational and communication skills The employee will be exposed to a fast-paced environment and is expected to be able to adjust accordingly National Debt Relief Role Qualifications: Computer competency and ability to work with a computer Prior experience using a CRM platform (Salesforce preferred) Prioritize multiple tasks and projects simultaneously Exceptional written and verbal communication skills Punctuality expected, ready to report to work on a consistent basis Attain and maintain high performance expectations on a monthly basis Work in a fast-paced, high-volume setting Use and navigate multiple computer systems with exceptional multi-tasking skills Remain calm and professional during difficult discussions Take constructive feedback Available for full-time position, overtime eligible if classified non-exempt Compensation Information Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for each position across the US. Within the range, individual pay is determined by work location, job-related skills, experience, and relevant education or training. This good faith pay range is provided in compliance with NYC law and the laws of other jurisdictions that may require a salary range in job postings. Base rate for this position starts at $19.81/hr ($41,204.80 annually). Role is eligible for performance-based bonuses which bring total average compensation to $75,000 annually. The top 25% of the team can make up to $85,000. About National Debt Relief National Debt Relief was founded in 2009 with the goal of helping an expanding number of consumers deal with overwhelming debt. We are one of the most-trusted and best-rated consumer debt relief providers in the United States. As a leading debt settlement organization, we have helped over 450,000 people settle over $10 billion of debt, while empowering them to lead a healthier financial lifestyle and feel free to live their best life. At National Debt Relief, we treat our clients like real people. Our purpose is to elevate, empower, and transform their lives. Rated A+ by the Better Business Bureau, our goal is to help individuals and families get out of debt with the least possible cost through conducting financial consultations, educating the consumer and recommending the appropriate solution. We become our clients' number one advocate to help them reestablish financial stability as quickly as possible. Want to learn more about who we are? Connect with us on social media! Benefits National Debt Relief is a team-oriented environment full of rewards and growth opportunities for our employees. We are dedicated to our employee's success and growth within the company, through our employee mentorship and leadership programs. Our extensive benefits package includes: Generous Medical, Dental, and Vision Benefits 401(k) with Company Match Paid Holidays, Volunteer Time Off, Sick Days, and Vacation 12 weeks Paid Parental Leave Pre-tax Transit Benefits No-Cost Life Insurance Benefits Voluntary Benefits Options ASPCA Pet Health Insurance Discount Access to your earned wages at any time before payday National Debt Relief is a certified Great Place to Work ! National Debt Relief is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or any other status protected by law. For information about our Employee Privacy Policy, please see here For information about our Applicant Terms, please see here #LI-REMOTE

Schedule Mon-Fr 9:45am-6:45pm every other Saturday 8am-4:30pm What You'll Do Summary/Objective: Provide Service Excellence to members during all aspects of the loan origination process for Consumer Loans and Mortgages, as required. This includes answering general questions regarding loans in process, taking and processing applications, as well as answering general questions related to loans and the loan process. Taking additional call types will be required at times due to business needs. Must understand all DCU products, services, processes, and procedures. Proactively identify member needs and effectively cross sell appropriate products and services. Supports DCU's mission, vision and business goals. Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Answer inbound phone calls in a high-volume contact center. Efficiently assist members with inquiries about DCU loan products, the application process and other calls related to loan questions. Proficiently originate and process consumer loan applications for automobiles, personal loans, and credit cards. Review credit reports and determine loan eligibility through automated underwriting and/or Loan Officer review. Review required applicant documentation including income verification, purchase agreements etc. Adhere to borrower/lender compliance requirements and DCU's internal policies and procedures. Complete required trainings on compliance, DCU products/services and lending guidelines. Support DCU's Success Sharing Goals by referring and cross selling other DCU products and services. Achieve job expectations for schedule adherence, call efficiency, sales goals and other metrics. Become registered through the Nationwide Multistate Licensing System to obtain Mortgage Loan Originator licensing. Answer general questions for and originate Mortgage and Home Equity applications. Participate in performance development by being receptive to constructive coaching feedback from Assistant Managers, Performance Leads and Senior Specialists Foster teamwork and strive to strengthen relationships between the Information Center Staff and staff in DCU's support departments. Accurately process transactions, file maintenance and all other member requests. Make process improvement recommendations in an effort to improve the efficiency of operations in the Information Center and/or other areas of the Credit Unions. Perform other job-related duties as assigned or requested. Complies with regulatory compliance and assigned training requirements. What You'll Need Education and Experience Requirements: High School diploma or equivalent 6 months prior contact center or 6 months lending experience required Additional Eligibility Requirements: Excellent communication and phone etiquette. Proficient computer skills and ability to learn new software. Strong troubleshooting, multitasking, organizational, and time management abilities. What We Do DCU is the largest credit union headquartered in New England - serving more than one million members in all 50 states. With over 1,700 team members, we strive to make DCU a great place to work with an excellent work-life balance, and a community that cares. DCU is an equal opportunity employer, and we value diversity, inclusion, and equity at our company. We evaluate qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics. If you're applying for a job and need a reasonable accommodation for any part of the employment process, please send an email to *************** and let us know the nature of your request and contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this email address. DCU is not currently offering Visa transfer/ sponsorship for this position. Expected Pay Range $21.50 - $24.10/hour

CrossCountry Mortgage (CCM) is the nation's number one distributed retail mortgage lender with more than 7,000 employees operating over 700 branches and servicing loans across all 50 states, D.C. and Puerto Rico. Our company has been recognized ten times on the Inc. 5000 list of America's fastest-growing private businesses and has received many awards for our standout culture. A culture where you can grow! CCM has created an exceptional culture driving employee engagement, exceeding employee expectations, and directly impacting company success. At our core, our entrepreneurial spirit empowers every employee to be who they are to help us move forward together. You'll get unwavering support from all departments and total transparency from the top down. CCM offers eligible employees a competitive compensation plan and a robust benefits package, including medical, dental, vision, as well as a 401K. We also offer company-provided short-term disability, an employee assistance program, and a wellness program. Position Overview: The Loan Servicing Specialist (Call Center Representative) will provide professional and knowledgeable assistance to borrowers in a call center environment. Responsible for providing outstanding customer service experience for loan customers, third party requestors and internal CrossCountry Mortgage, LLC. staff. Act as the first point of contact for customer telephone calls and e-mails to ensure their satisfaction and loyalty by assisting in, and resolving, a wide variety of Loan Servicing inquiries. Perform all duties in accordance with company policies and procedures and all state and federal regulations. Job Responsibilities: Responsible for the new loan set up on the sub-servicing system. Perform outbound calls and receive inbound calls from borrowers, providing customer service support to borrowers. Pull all required documents for the new loans. Follow up with appropriate departments to obtain missing documents. Reconcile and monitor data accuracy on the MERS systems. Work with insurance companies to reflect the proper mortgagee clause. Monitor and collect first payments from mortgagors. Respond to inquiries from mortgagors on their loan account. Other duties as assigned. Qualifications and Skills: Associate's degree or equivalent in business related field or equivalent combination of education/experience, preferred. Experience in banking or financial related field, preferred. Knowledge of loan documentation, loan systems, operations and accounting. Proficient with Microsoft Excel and Word. Excellent attention to detail and organization skills. Excellent communication and customer service skills. This is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. However, this job description is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position. Pay Range: Hourly Rate: $18.00 - $22.00 The posted pay range considers a wide range of compensation factors, including candidate background, experience and work location, while also allowing for salary growth within the position. CrossCountry Mortgage, LLC offers MORE than a job, we offer a career. Apply now to begin your path to success! careersatccm.com CrossCountry Mortgage, LLC strives to provide employees with a robust benefit package: ********************************** California residents: Please see CrossCountry's privacy statement for information about how CrossCountry collects and uses personal information about California applicants. CrossCountry Mortgage supports equal employment opportunity in hiring, development and advancement for all qualified persons without regard to race, color, religion, religious creed, national origin, age, physical or mental disability, ancestry, marital status, uniformed service, covered veteran status, citizenship status, sex (including pregnancy, childbirth, and related medical conditions, and lactation), sexual orientation, gender identity, gender expression, transgender status, domestic violence victim status (where applicable), protected hair style or texture, genetic information (testing or characteristics), or any other protected status of an individual or because of the individual's association with a member of a protected group or any other characteristic protected by federal, state, or local law (“Protected Characteristics”). The collective sum of the individual differences, life experiences, knowledge, inventiveness, innovation, self-expression, unique capabilities and talent that our employees invest in their work represents a significant part of not only our culture, but our reputation. The Company is committed to fostering, cultivating and preserving a culture that welcomes diversity and inclusion. CrossCountry Mortgage, LLC (NMLS3029) is an FHA Approved Lending Institution and is not acting on behalf of or at the direction of HUD/FHA or the Federal government. To verify licensing, please visit ***************************

Come join our amazing team and work Remote ! Responsible for daily input of loan applications submissions from wholesale brokers into internal loan origination system. Perform all duties in accordance with company policies and procedures and all state and federal regulations. The target pay range for this position is $38,000.00 to $50,000.00. What you'll do: * Receives loan applications submissions from wholesale brokers either by electronic data file or hard copy file. * Enter or verifies information into loan origination system. * Reviews new loan documentation to assure accuracy. * Submits file to Wholesale Account Manager for processing. * Assists departmental support staff when necessary What you'll need: * Maintains moderate confidential information concerning loan applicants. * Requires some organizational skills and ability to work on several files simultaneously. * Requires some communication with internal office staff * Moderate coordination for various duties required. * Office machines such as computer, copiers, fax machines * Sitting for extended time periods. * Hearing and vision within normal range. * Ability to handle detailed assignments. * Ability to organize and prioritize workload and meet deadlines. * Moderate computer skills and working knowledge of Microsoft Office products * High school diploma or equivalent work experience. * Two to four years loan setup experience Our Company: Carrington Mortgage Services-Wholesale Lending is part of The Carrington Companies. We provide third-party originators, mortgage brokers and financial institutions with access to government and conventional loan programs, as well as low credit score home financing and low down payment options. We hope you'll consider joining our growing team of uniquely talented professionals as we transform residential real estate. To read more visit: **************************** What We Offer: * Comprehensive healthcare plans for you and your family. Plus, a discretionary 401(k) match of 50% of the first 4% of pay contributed. * Access to several fitness, restaurant, retail (and more!) discounts through our employee portal. * Customized training programs to help you advance your career. * Employee referral bonuses so you'll get paid to help Carrington and Vylla grow. * Educational Reimbursement. * Carrington Charitable Foundation contributes to the community through causes that reflect the interests of Carrington Associates. For more information about Carrington Charitable Foundation, and the organizations and programs, it supports through specific fundraising efforts, please visit: carringtoncf.org.

WHAT IS THE OPPORTUNITY? This position is responsible for balancing and reconciling all "pass-through" loan accounts. Responsibilities include reconciling loan and lease control accounts, revolving credit "in-process" account, asset and liabilities suspense accounts, clearing all posting rejects and non-posts, and correcting transactions as needed. WHAT WILL YOU DO? * Researches and reconciles simple to moderate out of balance conditions for all loan accounts on FIS. Researches and balances individual loan processor's transactions, when applicable, and passes any correcting entries that may be required. * Reviews FIS reports for reconcilement of loan asset account balances. Researches and passes any correcting entries that may be required. * Reviews and reconciles daily designated DDA "bank control" accounts (e.g., ACH payments, consumer loan closing costs, etc.), GL transaction accounts (e.g., Cash Item Holdovers, East Coast Fundings, Colson Payable, SBA Repurchase payables). * Reconciles daily suspense resources, suspense liabilities and undisbursed borrower's funds. * Maintains ledger files, balancing, reconcilement and GL records per internal guidelines, and processes transactions related to bulk mortgage loans. * Provides support when needed for AFS reconcilement and all other duties as assigned. * Maintains a proactive commitment to established bank programs, such as Community Reinvestment Act (CRA) and Affirmative Action. * Complies fully with all Bank Operational and Credit policies and procedures as well as all regulatory requirements (e.g. Bank Secrecy Act, Know Your Client, Community Reinvestment Act, Fair Lending Practices, Code of Conduct, etc.). WHAT DO YOU NEED TO SUCCEED? *Required Qualifications** * Minimum 3 years commercial loan processing experience * Minimum 2 years of experience in balancing pass through accounts and interface applications * Minimum 2 years of basic accounting experience *Additional Qualifications* * Working knowledge and understanding of the accounting processes * Knowledge of Interface relationship from FMS, Deposits, POD items, etc. is critical to the balancing function. * Solid problem solving and extensive knowledge of financial calculations required. * Ability to review and reconcile a heavy volume of transactions and provide solutions to most problems. *WHAT'S IN IT FOR YOU?* *Compensation*Starting base salary: $24.46 - $36.69 per hour. Exact compensation may vary based on skills, experience, and location. This job is eligible for bonus and/or commissions. *Benefits and Perks* At City National, we strive to be the best at whatever we do, including the benefits and perks we offer our colleagues including: * Comprehensive healthcare coverage, including Medical, Dental and Vision plans, available the first of the month following start date * Generous 401(k) company matching contribution * Career Development through Tuition Reimbursement and other internal upskilling and training resources * Valued Time Away benefits including vacation, sick and volunteer time * Specialized health and family planning benefits including fertility benefits, and cancer, diabetes and musculoskeletal support programs * Career Mobility support from a dedicated recruitment team * Colleague Resource Groups to support networking and community engagement Get a more detailed look at our ********************************* ABOUT US Since day one we've always gone further than the competition to help our clients, colleagues and communities flourish. City National Bank was founded in 1954 by entrepreneurs for entrepreneurs and that legacy of integrity, community and unparalleled client relationships continues today. City National is a subsidiary of Royal Bank of Canada, one of North America's leading diversified financial services companies. To learn more about City National and our dynamic company culture, visit us at ********************************** *INCLUSION AND EQUAL OPPORTUNITY EMPLOYMENT* City National Bank fosters an inclusive environment where all forms of diversity are valued and leveraged to make us a better company and employer. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sexual orientation, gender identity, national origin, disability, veteran status or other basis protected by law. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. *Represents basic qualifications for the position. To be considered for this position, you must at least meet the required qualifications. careers.cnb.com accepts applications on an ongoing basis, until filled. Unless otherwise indicated as fully remote, reporting into a designated City National location is an essential function of the job.

Vast Bank is looking to hire a Credit Administration Loan Specialist III Since February of 1982, we've been a locally-owned and independent financial institution that has served customers in Northeast Oklahoma and beyond. Our deep roots in the community and commitment to personal service have enabled us to grow alongside our customers, creating conveniences and solutions to fit unique problems and lifestyles. For over 35 years, we've built a legacy on personal service, flexibility, strength, and integrity. Now, with bold leadership and a renewed commitment to customer-centricity, we're aiming higher for the next 35 years. New ideas, strong partnerships, and modern technology will accompany a winning culture to deliver more control and a surprisingly easy banking experience. We're a company that believes in taking care of the people who make working here possible. In addition to competitive compensation, we offer a leading employee benefit package: Comprehensive benefits package & 401(k) match Professional development- opportunities for advancement! Tuition assistance Transit reimbursement Paid time off & more! Qualifications Summary Of Role The Loan Specialist III is responsible for producing loan documents and reviewing closed loan documents. Individuals in this role are responsible for preparing commercial, consumer, and consumer real estate loan documents to support the legality of the loan transactions. They also ensure the required documentation has been obtained and properly executed for closed loans. In addition, the Loan Specialist ensures that all collateral is properly perfected and that the loan was prepared in accordance with the terms and conditions that were approved. Commercial loan types include real estate secured loans, land trust mortgage loans, asset-based lines of credit, secured term loans, letters of credit and complex credits involving tenants-in-common loans, attorney- prepared loans and syndicated and participated credits Major Duties and Responsibilities Produces all documents for loans (using LaserPro), ensuring adherence to all approved terms and conditions and proper perfection of all collateral within requested turnaround time. Reads and interprets approved credit memos to determine type and structure of the loan in order to correctly identify and produce loan documents that accurately represent the loan commitment and terms offered to the borrower. Prepares early disclosures, renewal/modification documents and payment extension documents, in addition to new loan documents. Reviews and validates all documentation related to the loan for accuracy, completeness and compliance with lending laws and regulations. Reviews all documents for adherences to all approved terms and conditions and all monitoring requirements and loan covenants. Interacts and works with the lending staff to address and identify any discrepancies and/or deficiencies in the closing documents and addresses concerns/questions to develop solutions. Reviews and validates documentation collected by lending staff (i.e., lien/UCC searches, title searches, titles, certificates of ownership, flood determinations, etc.) to check for accuracy, completeness and compliance with loan approval. Plans, organizes and prioritizes work to meet deadlines and to present completed documents with minimal errors or deficiencies. Creates appropriate exceptions for omitted documents and those with errors. Determines if policy exceptions and/or regulatory exceptions exist and creates the appropriate exception. Creates recurring monitoring schedules for applicable documents and ticklers and/or recurring exceptions for loan covenants or special loan terms. Provides direction, instruction, and guidance to junior credit specialists in the department. Records security documents to ensure proper perfection of collateral. Creates processing checklists to release collateral and review paid off loans for commercial transactions, commercial real estate transactions, and consumer and consumer real estate transactions. Process UCC continuations and terminations. Performs a variety of imaging duties such as verifying the quality of scanned documents, correcting, indexing, cross referencing and deleting documents. Reviews and validates recurring monitoring and covenant items related to exception clearing. Performs Hazard and Flood Insurance monitoring for real estate secured loans and processes force-placed insurance. Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control. Knowledge & Skills Experience 3-7 years in banking, with experience in commercial lending 2-4 years' experience with LaserPro Education/Certifications/Licenses A high school degree or GED is required. Interpersonal Skills Courtesy, tact, and diplomacy are essential elements of the job. Work involves personal contact with others inside and/or outside the organization, generally regarding routine matters for purposes of giving and obtaining information, as well as advising or referring, which commonly require shorter discussions. Role Important Behavioral Skills Ability to plan, organize and prioritize work to meet deadlines. Strong communication skills to develop good working relationships and to promote cooperation and compromise among various departments. Ability to develop and maintain effective working relationships at all levels by proactively participating and contributing to a positive work environment, controlling emotions and temperament, and exhibiting courteous, respectful, and professional behavior. Ability to quickly adapt to changing environments, processes, and technologies. Technological ability and willingness to work remotely from home as required. Strong organizational skills. Ability to maintain composure under pressure or adverse circumstances, using effective strategies for managing personal stress. Ability to maintain personal and work direction when faced with ambiguity. ADA Requirements Physical Requirements Is able to bend, sit, and stand in order to perform primarily sedentary work with limited physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs in an emergency situation. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on a computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable, and timely attendance. Working Conditions Must be able to routinely perform work indoors in a climate-controlled shared work area with minimal noise. Mental and/or Emotional Requirements Must be able to perform job functions independently or with limited supervision and work effectively either on your own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising the highest level of discretion on both internal and external confidential matters. EEO Statement It is the policy of Vast Bank to afford equal opportunity in all phases of employment without regard to an individual's race, color, creed, religion, gender, national origin, age, disability, marital status, ancestry, sexual orientation, unfavorable military discharge for qualified individuals with disabilities, and for qualified disabled veterans and veterans of the Vietnam era, to the extent required by applicable local, state and federal law.

We are seeking a skilled and detail-oriented professionals with 2 + years of collections or call center experience to join our dynamic team. is a flat rate of $22.00/Hr. Fluent Spanish Bilingual Candidates: Differential paid pending completion of bilingual assessment Remote: We provide the necessary equipment; all you need is a quiet, private place in your home and a high-speed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS Training: Remote Training Offered 5 Weeks (9am-6pm EST) The Mortgage Servicing Loan Counselor I is responsible for managing delinquent mortgage accounts, engaging borrowers to resolve past-due payments, and ensuring compliance with all applicable policies and regulations. This role requires strong communication and listening skills, attention to detail, and a customer-focused approach to collections. Responsibilities • Contact borrowers via phone, email, and written correspondence to resolve delinquent mortgage accounts. • Negotiate payment arrangements, repayment plans, and offer loss mitigation options in accordance with company policies and investor guidelines. • Maintain accurate and detailed records of borrower interactions and account status. • Monitor and manage assigned portfolio to meet performance goals and minimize losses. • Collaborate with internal departments such as Customer Service, Loss Mitigation, and Foreclosure to ensure seamless servicing for the customer. • Ensure compliance with federal, state, and investor regulations including FDCPA, TCPA, RESPA, and CFPB guidelines. • Identify and escalate high-risk accounts or potential fraud cases. • Participate in ongoing training and development to stay current with industry changes and best practices. • Ability to work in a fast-paced, structured environment with an emphasis on quality and productivity. • Complete other duties and projects as assigned by your supervisor. • All other duties as assigned. Qualifications Required Skills and Qualifications • High School Diploma or equivalent required. • 2+ years of experience in the mortgage servicing industry, collections, and/or call center environment. • General knowledge of mortgage loan products, servicing systems, and regulatory requirements. • Strong work ethic including adherence to daily work schedule. • Excellent verbal and written communication skills. • Strong negotiation and problem-solving skills. • Proficiency in Microsoft Office and mortgage servicing platforms (e.g., MSP, Fiserv, etc.). • Ability to work independently and in a team-oriented environment. • Flexible and open to adapting to change as needed. • Must be able to work nights and weekends as necessary Desired Skills and Qualifications • Associate's or Bachelor's degree in Business Administration, Finance or related field. • Bilingual (Spanish/English) • Experience with FHA, VA, and Conventional Loan Servicing • Familiarity with skip tracing tools and techniques. • Basic understanding of FDCPA, TCPA, Regulation X, Regulation Z, Regulation V, Regulation E, and SCRA. Total Rewards LoanCare's Total Rewards Package offers a comprehensive blend of health and welfare, financial, lifestyle and learning benefits to support employee well-being and engagement. Highlights include: Health & Welfare Coverage: Optional medical, dental, vision, life, and disability insurance Time Off: Paid holidays, vacation, and sick leave Retirement & Investment: Matching 401(k) plan and employee stock purchase plan Wellness Programs: Access to mental health resources, including free Calm memberships, and initiatives that promote physical and emotional well-being Employee Recognition: Programs that celebrate achievements and milestones Lifestyle & Learning Perks: Enjoy discounts on gym memberships, pet insurance, and employee purchasing programs, plus access to a tuition reimbursement program that supports your continued education and professional growth. Compensation Range: $22.00 per hour. Build Your Future with LoanCare At LoanCare, we don't just service mortgage loans-we serve people. As a leading full-service mortgage loan subservicer, we deliver excellence to banks, credit unions, independent mortgage companies, investors, and the homeowners they support. Backed by the strength and stability of Fidelity National Financial (NYSE: FNF), a Fortune 500 company, we offer a career foundation built on integrity, innovation, and collaboration. Here, you'll find: A culture that helps you thrive, with resources and support to fuel your growth Flexibility to work remotely, while staying connected through virtual engagement Opportunities to make a real impact in an industry that touches millions of lives If you're ready to grow your career in a place that values your contributions and empowers your success, we invite you to join our team. About Remote Employment We provide the necessary equipment; all you need is a quiet, private place in your home and a highspeed internet connection with a minimum network download speed of 25 megabits per second (MBPS) and a minimum network upload speed of 10 MBPS. ESSENTIAL FUNCTIONS Basic job duties an employee must be able to perform with, or without, reasonable accommodation. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Speaking - Talking to others to convey information effectively. Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making. Active Listening - Giving full attention to what other people is saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Instructing - Teaching others how to do something. Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one. Time Management - Managing one's own time and the time of others. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Information Ordering - The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patterns of numbers, letters, words, pictures, mathematical operations). Near Vision - The ability to see details at close range (within a few feet of the observer). Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Recognition - The ability to identify and understand the speech of another person. Speech Clarity - The ability to speak clearly so others can understand you. WORK CONDITIONS Working conditions are normal for an office environment. Ability to attend work and be productive during normal business hours and to work early, late, or weekend hours as needed for successful job performance. Overtime required as necessary. Essential functions are the basic job duties that an employee must be able to perform, with or without reasonable accommodation. PHYSICAL DEMANDS Sitting up to 90% of time Walking and standing up to 10% of time Occasional lifting, stooping, kneeling, crouching, and reaching. EQUAL EMPLOYMENT OPPORTUNITY LoanCare, its affiliates and subsidiaries, is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, disability, protected veteran status, national origin, sexual orientation, gender identity or expression (including transgender status), genetic information or any other characteristic protected by applicable law. Who We Are LoanCare is a top national provider in mortgage loan subservicing. For 40 years, LoanCare has been servicing loans for banks, credit unions, independent mortgage companies, and portfolio investors. LoanCare is part of Fidelity National Financial (NYSE: FNF), a Fortune 500 company and leading provider of title insurance and transaction services to the real estate and mortgage industries. For more information, visit loancare.com.

Job Title: Bilingual Outbound Collections Specialist Are you a motivated professional with a background in collections, banking, or finance? We're hiring dependable Outbound Collection Specialists to join our growing team! This is a temp-to-hire opportunity with potential for bonuses, advancement, and a transition to fully remote work (based on performance). Ideal candidates have at least 1 year of tenure in each past role, with strong experience in collections and/or the finance industry. Job Requirements: Minimum 1 year of experience in collections, banking, or financial services Fully Bilingual - English / Spanish Demonstrated tenure of at least 1 year in each prior position Strong communication and negotiation skills Professionalism and adherence to State and Federal collection laws Key Responsibilities: Make outbound collection calls to recover delinquent consumer debt Review account status and determine appropriate next steps Negotiate payment plans or collect in full when possible Maintain accurate records in the Finvi/Artiva account management system Why Join Us? Temp-to-hire position with opportunity for long-term career growth Commission and bonus potential based on performance Supportive training environment with clearly defined success metrics Opportunities for advancement within the Collections Department Ready to take the next step in your collections career? Apply now and be part of a team that values your experience and supports your professional growth. Click Apply Online to submit your resume or application. For further information, call or text us at ************.

Albert & Mackenzie is a well-established and expanding workers' compensation defense law firm with a strong presence across California. Proudly recognized as a Great Place to Work for five consecutive years (2021-2025), the firm has also earned multiple Best Places to Work awards. Job Purpose: Under the direction of the Billing Manager, the Collections Assistant will manage the firm's collections activities according to established policies and procedures and will also provide recommendations for updated procedures to maximize results. Duties and Responsibilities: Handle day-to-day collections and follow-ups for the firm to ensure that all accounts are resolved in a timely manner Monitor accounts receivable, research and resolve disputes, and keep client collections activity accurate and up-to-date Under the direction of the Billing & Finance Management, achieve productivity and quality targets in collection goals Provide regular reporting to management on outstanding A/R by client, carrier, and/or adjuster Work closely with management to identify, escalate, and resolve collections issues Special projects as directed by management, which will need advanced Excel experience Skills/Qualifications: Minimum 3 years of "legal billing and collections" experience in a law firm required Experience with Legal-X (Bottomline), Quovant, Ascent, Tymetrix, and CounselLink, etc. Strong computer skills, including Microsoft programs Advanced skills in Excel required; Excel skills must include the use of advanced formulas, pivot tables, v-lookups, and other reporting tools Must have experience managing high-volume collection accounts and reporting outstanding AR Ability to interact effectively and clearly with the public, clients, and employees at all levels College degree in Business, Finance, or Accounting preferred The Legal Collection Assistant or Specialist will be responsible for managing the firm's collections activities according to established policies and procedures, and for updating procedures to maximize efficiency and results. Job Type: Full-time Compensation: $26 - 35/hour Location: Remote from a location in California only Albert & Mackenzie ensures equal opportunity for all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally protected characteristics. Full-time employees receive a competitive compensation package that features discretionary bonus opportunities and a comprehensive benefits program, including medical, vision, short-term and long-term disability, life insurance, a 401(k) retirement plan, paid time off, and optional dental coverage. Notice of E-Verify Participation Notice of Right to Work

IT'S TIME FOR A CHANGE, START 2024 OFF THE RIGHT WAY Maharaja Enterprises LLC - Creative Financing Experts Commision Based Pay: 2 points per funding secured Maharaja Enterprises LLC in Dallas, GA is looking for one Mortgage Loan Originator Specialist to join our strong team. Our ideal candidate is attentive, ambitious, and hard-working. Mortgage Loan Originator Specialist (Full-time/Part-time): As a Mortgage Loan Originator Specialist at Maharaja Enterprises, your responsibilities will include: Client Relationship Management: Build and maintain strong relationships with clients, including borrowers, real estate agents, and other industry professionals. Lead Generation: Generate leads for mortgage loan origination through various channels, including networking, referrals, and marketing strategies. Loan Application Process: Guide borrowers through the mortgage loan application process, including collecting necessary documentation, assisting with the completion of application forms, and ensuring compliance with lending requirements. Pre-Qualification and Pre-Approval: Evaluate borrowers' financial profiles, review credit reports, income documents, and other relevant information to determine their eligibility for mortgage financing. Provide pre-qualification and pre-approval letters to qualified borrowers. Mortgage Product Knowledge: Stay up-to-date with the latest mortgage products, interest rates, and lending guidelines. Educate borrowers on the different loan options available and help them select the most suitable mortgage program for their needs. Financial Analysis: Analyze borrowers' financial information, including income, assets, and debts, to assess their creditworthiness and ability to repay the loan. Make recommendations based on the analysis and assist in finding suitable loan solutions. Loan Origination and Documentation: Prepare loan packages, including completed applications, credit reports, income documentation, and other required forms. Submit loan applications to underwriting for approval and ensure all necessary documents are in order. Communication and Support: Act as a point of contact for borrowers throughout the loan origination process, providing regular updates, answering questions, and addressing any concerns. Coordinate with internal teams, such as underwriters and processors, to ensure a smooth and timely loan closing. Compliance and Regulations: Adhere to all applicable lending regulations, including those set by federal, state, and local authorities. Ensure that all loan origination activities are in compliance with the relevant laws and regulations. Sales and Business Development: Continuously seek opportunities to expand Maharaja Enterprises' mortgage loan origination business by developing relationships with new referral sources, attending industry events, and implementing marketing strategies. Performance Metrics: Meet or exceed sales goals and performance targets set by the company. Maintain accurate records of loan origination activities and provide regular reports to management. Professional Development: Stay informed about industry trends, changes in lending practices, and new mortgage loan programs. Continuously enhance knowledge and skills through training, workshops, and professional development opportunities. As a Mortgage Loan Originator Specialist, you will play a crucial role in helping borrowers secure financing for their real estate transactions. Your expertise in mortgage lending, client management, and adherence to regulatory requirements will contribute to the overall success of Maharaja Enterprises' mortgage loan origination business. Experience: - Experience as a Mortgage Loan Originator or similar role - Strong knowledge of mortgage products, including conventional loans, FHA loans, VA loans, and jumbo loans - Familiarity with escrow processes and procedures - Excellent math skills for calculating loan amounts, interest rates, and monthly payments - Proficient in using 10-key typing for accurate data entry - Ability to read and interpret complex financial documents, such as tax returns and bank statements - Strong communication skills to effectively explain loan options and requirements to borrowers - Detail-oriented with the ability to review contracts and identify potential issues or discrepancies Imagine a vibrant and dynamic environment where countless leads await you. Our system is brimming with potential opportunities, and we continue to add more each day. But that's not all. We believe in setting you up for success. You will have access to a plethora of leads, receive comprehensive sales training on a daily basis, experience personal growth as an investor (as we grow, so do you), and have the incredible opportunity to earn while you learn the intricacies of real estate. And let's not forget our exceptional disposition team, passionately selling deals nationwide! However, here's the reality: Compensation: Commission based. Earning potential is unlimited! This business only thrives if you are willing to put in the work. Our motto is simple, yet powerful: EAT WHAT YOU KILL. If you lack self-motivation, hunger for success, and the willingness to learn and collaborate with like-minded individuals, then we are not the right fit for you. Please do not fill out the application if you cannot commit to this level of dedication. But if this resonates with your entrepreneurial spirit and you are ready to put in the effort to master this business and achieve remarkable financial rewards, then look no further! Take that first step towards an extraordinary future by filling out our application We are looking forward to reading your application. Job Types: Full-time, Part-time, Temporary, Internship Pay: Commission Benefits: Employee assistance program Employee discount Flexible schedule Professional development assistance Work from home Experience level: No experience needed Schedule: Choose your own hours Monday to Friday Weekend availability Experience: work (Preferred) Work Location: Remote Note: This job description is intended to provide a general overview of the position. Duties and responsibilities may vary depending on the specific needs of the company. Job Types: Contract, Part-time, Full-time Benefits: Flexible schedule Professional development assistance Schedule: 10 hour shift 12 hour shift 4 hour shift 8 hour shift Choose your own hours Day shift Monday to Friday Night shift Supplemental pay types: Commission pay Experience: Sales (Preferred) Loan origination (Preferred) Fair Housing regulations (Preferred) Work Location: Remote Job City Dallas,GA. State Georgia Country USA Job Name Loan Specialist

Top Healthcare Provider Network The 61st Street Service Corporation, provides administrative and clinical support staff for ColumbiaDoctors . This position will support ColumbiaDoctors, one of the largest multi-specialty practices in the Northeast. ColumbiaDoctors practices comprise an experienced group of more than 2,800 physicians, surgeons, dentists, and nurses, offering more than 240 specialties and subspecialties. This position is primarily remote, candidates must reside in the Tri-State area (New York, New Jersey, or Connecticut). Note: There may be occasional requirements to visit the New York or New Jersey office for training, meetings, and other business needs. Opportunity to grow as part of a Revenue Cycle Career Ladder! Job Summary: The Self-Pay Collections Specialist II is responsible for follow-up work on Self Pay account balances. Responsibilities include handling of inbound calls generated by an auto-dialer to secure payment, establish payment arrangements and/or obtain updated patient information. The Self-Pay Collections Specialist II must always exhibit professional and courteous behavior during communications. Job Responsibilities: Collect full payment from patient or guarantor. Apply payments collected over the phone to each date of service. Establish payment arrangements and document terms in billing system. Handle customer inquiries, disputes and complaints. Escalate to supervisor or higher management as needed Obtain insurance, demographic, guarantor information and update patient profile as well as bill third party payers as appropriate. Clearly document in system summary of work. Evaluate the patient s ability to pay for services. Create payment arrangements via cash, check, credit card or payment plan as appropriate. Utilize Epic estimator tool to provide estimates and collect upfront payments, deductible and copays. Obtain insurance information, check eligibility for active coverage and update patient accounts accordingly. Determine coverage for planned clinical services and calculate patient expected out of pocket expenses. Answer and return phone calls and other general office tasks. Perform other job duties as required. Job Qualifications: High school graduate or GED certificate is required. A minimum of 1 years experience in a physician billing or third-party payer environment. Candidate must demonstrate a strong customer service and patient focused orientation and the ability to communicate, adapt, and respond to complex situations. Including the ability to diffuse complex situations in a calm and professional manner. Must demonstrate an understanding of contracts, insurance benefits, exclusions and other billing requirements as well as claim forms, HMOs, PPOs, Medicare, Medicaid and compliance program regulations. Candidate must demonstrate the ability to understand and navigate the payer adjudication process. Must demonstrate effective communication skills both verbally and written. Functional proficiency in computer software skills (e.g. Microsoft Word, Excel and Outlook, E-mail, etc.) Patient financial and practice management system experience in Epic and or other of electronic billing systems is preferred. Knowledge of medical terminology is preferred. Previous call center experience and/or claims experience is preferred. Previous experience in an academic healthcare setting is preferred. Hourly Rate Ranges: $23.69 - $32.00 Note: Our salary offers will fall within these ranges based on a variety of factors, including but not limited to experience, skill set, training and education. 61st Street Service Corporation At 61st Street Service Corporation we are committed to providing our client with excellent customer service while maintaining a productive environment for all employees. The Service Corporation offers a competitive comprehensive Benefit package to eligible employees; including Healthcare and various other benefits including Paid Time off to promote a healthy lifestyle. We are an equal employment opportunity employer and we adhere to all requirements of all applicable federal, state, and local civil rights laws.

About GoodLeap:GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-efficient HVAC, heat pumps, roofing, windows, and more. Over 1 million homeowners have benefited from our simple, fast, and frictionless technology that makes the adoption of these products more affordable, accessible, and easier to understand. Thousands of professionals deploying home efficiency and solar solutions rely on GoodLeap's proprietary, AI-powered applications and developer tools to drive more transparent customer communication, deeper business intelligence, and streamlined payment and operations. Our platform has led to more than $27 billion in financing for sustainable solutions since 2018. GoodLeap is also proud to support our award-winning nonprofit, GivePower, which is building and deploying life-saving water and clean electricity systems, changing the lives of more than 1.6 million people across Africa, Asia, and South America. Collections Specialists are responsible for resolving overdue bills and collecting payments from the individuals or businesses responsible for the debt. Identifying accounts with overdue payments and keeping records of the amount owed and the length of the delinquency.Essential Job Duties & Responsibilities: Increase the collection of outstanding payments within our personal finance department, as an individual contributor in the collections process Identify accounts with overdue payments and find solutions to help bring their loan to a current status Maintain daily, weekly and monthly collection and metric goals Outbound/Inbound calls with clients to resolve debts owed All in compliance with Goodleap's collections policies and procedures Required Skills, Knowledge & Abilities: 1-2 years of direct experience in credit and collections; knowledgeable in sales, negotiation and persuasion tools Excellent verbal and written communication skills Prior telemarketing experience with financial products preferred Proficiency with Microsoft Office applications Self-motivated and extremely goal-oriented Team Player Professional demeanor Bilingual English/Spanish required Compensation: $18.00 / hr. +bonus Additional Information Regarding Job Duties and s: Job duties include additional responsibilities as assigned by one's supervisor or other managers related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and other skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law. If you are an extraordinary professional who thrives in a collaborative work culture and values a rewarding career, then we want to work with you! Apply today!

Toast creates technology to help restaurants and local businesses succeed in a digital world, helping business owners operate, increase sales, engage customers, and keep employees happy. Toast Capital is a wholly-owned subsidiary of Toast, Inc. that offers Toast restaurant customers access to fast and flexible funding for any business need. The Toast Capital team is seeking a highly-motivated Toast Capital Collections Specialist I who will play an active role in working to recover outstanding balances of Toast Capital Loans. In this role, you will be an ambassador of the Toast Capital brand and proliferate Toast Capital's goal to empower restaurants financially to thrive and do what they love. This individual's efforts will have a significant impact on the long-term success of a rapidly growing product for Toast. A day in the life (Responsibilities) Manage delinquent accounts across different lending products Communicate with customers to negotiate payoffs and payment plans for outstanding balances on their account Work cross functionally with billing, accounting, and operational risk teams Address customer questions, concerns, and inquiries related to outstanding transactions Track and report portfolio performance metrics Assist with process improvement initiatives for Toast Capital Collections What you'll need to thrive (Requirements) 1-2 years of relevant collections experience in the lending field Ability to work under pressure and strong attention to detail Ability to follow process and procedure throughout complex customer interactions. Highly organized, self-motivated, flexible, and adaptable Strong written and verbal communication skills Ability to navigate complex customer problems while ensuring conversations are compliant with Toast Capitals program requirements Special Sauce * (Nice to Haves) Familiarity with Salesforce and Excel SQL is a plus AI at Toast At Toast, one of our company values is that we're hungry to build and learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Total Rewards Philosophy We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** #LI-DNI The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$24.04-$38.46 USD How Toast Uses AI in its Hiring Process Throughout the hiring process, our goal is to get to know you. We use AI tools to support our recruiters and interviewers with tasks like note-taking, summarization, and documentation of interviews to ensure they can be fully focused on your conversation. All hiring decisions are made by people. Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, it is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

About the Role: Parker's mission is simple but ambitious: to increase the number of financially independent people. We believe the best way to achieve this is by giving independent business owners the financial tools they need to scale profitably. Our core product combines a virtual corporate card with dynamic spending limits and profitability-focused software tooling-empowering eCommerce merchants to grow faster while staying in control of their margins. We've raised over $180M in equity and debt from world-class investors, including Valar Ventures, Y Combinator, SVB, and notable founders such as Solomon Hykes (Docker), Paul Buchheit (Gmail), Paul Graham (Y Combinator), and Robert Leshner (Compound). We're a Series B fintech scaling rapidly, with strong product-market fit and accelerating demand. We're looking for a Collections Specialist to own and scale Parker's commercial collections function. You'll lead the strategy and execution to minimize delinquency, maximize recoveries, and preserve positive customer relationships. This role blends portfolio analytics, hands-on negotiations, and cross-functional collaboration with our Risk, Legal, and Customer teams. What You'll Do: Own the collections strategy for Parker's lending portfolio (corporate cards, working capital lines, term loans) Monitor delinquency metrics daily, identify high-risk accounts, and drive targeted outreach Negotiate repayment plans, settlements, and restructures aligned with our risk appetite Partner with Risk, Underwriting, and Customer Success to identify and address early warning signs Ensure compliance with commercial debt collection laws, UCC lien processes, and contractual obligations Collaborate with legal on enforcement, litigation, and collateral recovery Continuously refine workflows, systems, and policies to improve efficiency and customer experience Metrics You'll Own: Delinquency Rates - Keep 30-, 60-, and 90-day buckets within thresholds Roll Rate - Limit accounts progressing into later-stage delinquency Recovery Rate - Maximize recoveries on charged-off accounts Time-to-Resolution - Shorten average days to resolve delinquent cases About You: 5+ years in commercial collections, credit risk, or portfolio management (fintech, SMB lending, factoring, or equipment finance preferred) Proven track record of meeting/exceeding recovery targets in a B2B lending environment Strong understanding of secured/unsecured lending, UCC filings, lien enforcement, and business credit agreements Skilled negotiator who balances firmness with professionalism Comfortable operating in a high-growth, fast-changing environment Excellent communication skills with the ability to work cross-functionally Why Parker: Competitive compensation and equity package Fully remote with flexible work arrangements Opportunity to shape credit & collections strategy at a high-growth fintech A culture built on ownership, transparency, and building together

Collections Specialist Goals This is the for the Collections Specialist position for Specialty Healthcare Billing and Consulting (SHB&C) and additionally provides criteria for the evaluation of the position. The Collections Specialist position plays a critical part in the medical billing process. Under the supervision of the Facility Collections Director, the Collections Specialist is responsible for the timely collection of unpaid claims including appeal denials, collections of underpayments, and documenting all collection activities in the billing system. The Collections Specialist will meet or exceed the daily and monthly productivity and performance goals set forth by the Collections Director. Additionally, the Collections specialist will have excellent customer service skills and have the ability to communicate effectively both written and verbally. Position Responsibilities Under the direction of the Facility Collections Director, the Collections Specialist for Specialty Healthcare Billing & Consulting will be responsible for, but not limited to: 1. Initiating collection follow‐ups of all unpaid or denied claims with the appropriate Payer 2. Researching, appealing, and resolving claim rejections, underpayments, and denials with appropriate Payer 3. Responding to written Payer communications as indicated with appropriate action in a timely manner 4. Processing claims and appeals by gathering information for appeals 5. Requesting insurance changes through the billing system as required during the collections process 6. Communicating payment or denial patterns that impact revenue to management in a timely manner 7. Maintaining communication and documenting daily in the billing system all follow up and communication on a patient account in a consistent and concise format 8. Developing and maintaining positive working relationships with team members and Payer representatives 9. Maintaining the strictest patient confidentiality Position Requirements The requirements for employment as the Collections Specialist for Specialty Healthcare Billing & Consulting are: 1. Excellent communication skillset; both written and verbal 2. Must have excellent knowledge of insurance carrier billing and reimbursement with knowledge of medical terminology, ICD‐9/ ICD‐10, and CPT/HCPCS codes 3. Must be able to type 60 wpm and be able to use 10‐key by touch 4. Must have an in‐depth understanding of the Explanation of Benefits (EOBs) with at least one year of prior medical collections experience in a Medical office, Central Business Office, or a Hospital Business Office etting 5. Detailed working knowledge and a demonstrated proficiency in at least one insurance company's billing and/or collection process 6. Experience with Patient Accounting systems (s) as well as having the ability to research medical coding 7. Representing clients in a professional manner at all times ensuring customer satisfaction is a priority Education/Experience High School Diploma or GED - required 2 years of experience in a high‐paced, collections environment - minimum Strong math skills - required Physical Demands 1. Requires some bending, stooping, stretching 2. Requires eye‐hand coordination and manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator, and other office equipment 3. Requires normal range of hearing and eyesight to record, prepare, and communicate appropriate reports 4. Requires lifting papers or boxes up to 50 pounds occasionally 5. Requires dexterity to type 60 wpm or more 6. Work is performed in a home-office environment 7. Work may be stressful at times; high‐pressured, fast‐paced environment with significant telephone and personal disruption 8. Must be willing to work overtime as needed to meet business objectives Compensation and Benefits SHB&C offers competitive hourly pay 401k with Match for all employees Medical, Dental, and Vision for Full-Time Employees Paid Time Off for Full-Time Employees Remote - Work from home Job description statements are intended to describe the general nature and level of work being performed by employees assigned to this job title. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required. Company is an equal opportunity employer inclusive of female, minority, disability and veterans, (M/F/D/V). Hiring, promotion, transfer, compensation, benefits, discipline, termination and all other employment decisions are made without regard to race, color, religion, sex, sexual orientation, gender identity, age, disability, national origin, citizenship/immigration status, veteran status or any other protected status. Job Type: Full-time

Job Title: Collections Specialist Reports To: Collections Manager FLSA Status: Non-Exempt Department: Collections JOB SUMMARY: Responsible for contacting borrowers with delinquent consumer loan accounts to resolve past-due balances through compliant, professional communication. This role assesses borrower circumstances, presents appropriate resolution options, and supports loss mitigation efforts while maintaining positive customer relationships in a fast-paced, dialer-driven environment. ESSENTIAL JOB FUNCTIONS: Establish telephone, email, and written contact with customers to determine the cause of delinquency and identify viable options to bring accounts current. Develop and maintain professional customer relationships by understanding changes in borrower circumstances, following up on commitments, and ensuring promises-to-pay are monitored and met. Conduct all collection activities in accordance with company policies, procedures, and applicable laws and regulations (e.g. FDCPA). Prevent losses and improve recovery outcomes through effective negotiation and execution of assigned collection campaigns. Negotiate payment arrangements, settlements, workout agreements, or recovery plans in accordance with company policies and procedures. Accurately document all customer interactions, account activity, and resolution efforts within designated collection systems while meeting productivity and performance standards. Review, process, and verify customer account balances, payment histories, and related documentation to support resolution decisions. Evaluate delinquent accounts and determine appropriate next steps based on risk, borrower circumstances, and company guidelines. Perform investigative activities, including skip tracing, to locate customers using approved databases and system records. Maintain accurate, complete, and current customer and account information, including contact details and communication preferences, across all company systems. Achieve and maintain assigned monthly individual key performance indicators (KPIs) in accordance with departmental standards, quality expectations, and company performance requirements. Achieve and maintain required monthly Quality Assurance (QA) scores and comply with call monitoring, audit, and compliance standards. Represent the company in a professional and courteous manner, delivering a high level of customer service while supporting company values and objectives. OTHER JOB FUNCTIONS: Ability to work overtime as business needs require. Ability to work a flexible schedule, including evening shifts. Ability to work weekends as scheduled or required. MINIMUM QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skill, and/or ability required. High school diploma or equivalent required. Minimum of one (1) year of experience in collections, financial services, or a customer-facing role involving regular customer communication. Proficiency in email management and basic use of Microsoft Office applications (including Word and Excel). General working knowledge of consumer financial regulations and compliance requirements applicable to collections activities (e.g., FDCPA, UDAAP, TCPA, FCRA, CFPB). Working knowledge of basic business math concepts, including payment calculations and balance reconciliation. COMPETENCIES: Customer Service: Demonstrate empathy, professionalism, and a strong commitment to delivering an exceptional customer experience. Communications: Effectively listens, comprehends, and conveys information verbally and in writing. Clearly expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods. Problem Solving and Analysis: Identifies issues, evaluates options, and ability to solve issues efficiently and quickly and not afraid to ask for help. Active Listening: Listens attentively, seeks clarification, and accurately restates customer concerns to ensure understanding. Negotiation: Explores alternatives and works collaboratively with customers to reach mutually acceptable resolutions within policy guidelines. Teamwork: Contributes to a positive team environment and demonstrates openness to others' perspectives. Attendance and Punctuality: Consistently meets attendance, punctuality, and schedule adherence expectations. SUPERVISORY RESPONSIBILITY None PHYSICAL DEMANDS While performing the duties of this job, the employee is regularly required to stand, walk, reach, and sit for a minimum of 8 hours with or without reasonable accommodation. The employee is required to use hands to finger, handle, or feel objects and/or tools. The employee is required to talk or hear with or without reasonable accommodation and must sometimes lift and move up to 10 pounds. WORK ENVIRONMENT While performing the logistics duties of this job, the employee is frequently exposed to moderate noises such as computers, printers, and other light traffic noise in an office setting. This role is in-office. Remote work may be performed from a pre-approved location, as arranged, and scheduled by team management and approved by department leadership. OTHER DUTIES Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change or be supplemented at any time with or without notice.

Customer Service Representative Pay Rate: $15 Employment Type: “Full-time” Supporting: Financial Services About Us We're the largest minority-owned CX provider, delivering digital-first, people-centered experiences for some of the world's most respected brands. For over 25 years, we've been helping businesses solve their toughest customer experience challenges-and we do it better than anyone else. As a Top Place to Work, we're serious about creating an environment where people show up as their genuine selves. Which means when you succeed, we all do. Here's What the Job Really Looks Like You're a natural problem-solver who's good with people. You know how to listen to what someone's really asking for (not just what they're saying), and you can explain solutions in a way that makes sense. You stay calm under pressure, you're detail-oriented enough to keep information accurate, and you genuinely care about leaving customers better off than when they reached out. If that sounds like you, this role is a great fit. How You'll Make an Impact Guide customers through questions, concerns, or challenges they encounter while using the product or service Listen actively to understand the root of the issue and provide clear, effective solutions Record detailed call information for auditing, reporting, and follow-up purposes Maintain and update customer records to ensure accurate and current information Identify opportunities to introduce customers to new or enhanced services that meet their needs Provide recommendations and guidance in a way that adds value and enhances the overall customer experience What'll Set You Up for Success Required: High school diploma or GED 6+ months of customer service or sales experience preferred Work at home environment is in a private residence and matches the address listed on file Comfortable working with company-issued equipment such as a webcam if applicable. An Internet/Broadband Internet Connection such as DSL or Cable only. We do not accept Satellite, Dial-up or Wireless Internet connections (5G). Your workstation must be connected directly to the Internet with proof that your ISP meets a minimum download speed of 10 Mbps and minimum upload speed of 3 Mbps. For Internal Candidates: Must not be on any corrective action or performance plans Must have held your current position for 6+ months Must have relevant industry/program experience Location Note: We're currently hiring for this position in the United States Why Alorica? Our culture shows up in how we work together, support each other, and show up for our clients. We're bold enough to challenge how things have always been done, committed to delivering results that matter, and passionate about making customer experiences that actually work. TIDE is our connection group built around real conversations, shared experiences, and genuine belonging. MLBA (Making Lives Better at Alorica) is our employee-led nonprofit where local teams raise funds and support colleagues and communities when it matters most. We don't just talk about culture-we build it, live it, and keep making lives better every day. What We Offer: Health, dental, and vision coverage with HSA options Paid time off Flexible pay options: daily or weekly pay 401(k) retirement plan Leadership development programs that really grow your career Open access courses through Alorica Academy Paid training and tuition reimbursement Employee discounts on groceries, travel, insurance, phone plans, health & wellness, pet supplies, and more Employee assistance program for personal and professional support Additional voluntary benefits to meet your individual needs Our Values Bold - We challenge conventions and take smart risks Relentless - We deliver results, no matter what it takes Connected - We work as One Alorica because we're stronger together True - We show up as our authentic selves, every single day Ready to Join Us? If you're looking for a place where your work matters, your voice is heard, and you can build a real career, let's talk. Apply Today! Equal Opportunity Employer - Veterans/Disabled DISCLAIMER: The above information has been designed to indicate the general nature and level of work performed by employees in this classification. #AloricaJobs #CallCenter #CustomerServiceJobs