Management services technician vs commercial service technician

The differences between management services technicians and commercial service technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a management services technician and a commercial service technician. Additionally, a management services technician has an average salary of $57,892, which is higher than the $49,463 average annual salary of a commercial service technician.

The top three skills for a management services technician include troubleshoot, service management and customer satisfaction. The most important skills for a commercial service technician are OSHA, service vehicle, and ladders.

Management services technician vs commercial service technician overview

	Management Services Technician	Commercial Service Technician
Yearly salary	$57,892	$49,463
Hourly rate	$27.83	$23.78
Growth rate	8%	8%
Number of jobs	187,460	216,958
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Associate Degree, 29%
Average age	44	44
Years of experience	12	12

Management services technician vs commercial service technician salary

Management services technicians and commercial service technicians have different pay scales, as shown below.

	Management Services Technician	Commercial Service Technician
Average salary	$57,892	$49,463
Salary range	Between $40,000 And $82,000	Between $33,000 And $74,000
Highest paying City	Boston, MA	Broken Arrow, OK
Highest paying state	Massachusetts	Hawaii
Best paying company	Microsoft	SoCalGas
Best paying industry	Technology	Energy

Differences between management services technician and commercial service technician education

There are a few differences between a management services technician and a commercial service technician in terms of educational background:

	Management Services Technician	Commercial Service Technician
Most common degree	Bachelor's Degree, 45%	Associate Degree, 29%
Most common major	Business	Heating And Air Conditioning
Most common college	-	-

Management services technician vs commercial service technician demographics

Here are the differences between management services technicians' and commercial service technicians' demographics:

	Management Services Technician	Commercial Service Technician
Average age	44	44
Gender ratio	Male, 66.4% Female, 33.6%	Male, 96.6% Female, 3.4%
Race ratio	Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%	Black or African American, 5.0% Unknown, 3.8% Hispanic or Latino, 15.6% Asian, 1.7% White, 73.2% American Indian and Alaska Native, 0.7%
LGBT Percentage	1%	1%

Differences between management services technician and commercial service technician duties and responsibilities

Management services technician example responsibilities.

Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
Work with on-site technicians through Linux terminal to console into Cisco equipment.
Used remedy ticketing system and administration for creating and assigning work order tickets.
Perform maintenance and grooms of T1, E1, and high capacity Ethernet circuits.
Provision data and telephony products for customer use including fiber, GPON, Ethernet and copper.
Used the in house remedy trouble ticketing queue to document troubleshooting steps and assure prompt, proactive problem resolution.

Commercial service technician example responsibilities.

Facilitate escalations of complex desktop issues and manage cases through resolution.
Repair dishwashers, clothes washers, dryers, ovens, stoves, microwaves and garbage disposals.
Service all brands of washers, dryers, dishwashers, compactors, ranges and refrigerators including seal system repairs.
Perform in-home troubleshooting and repairs on consumer appliances.
service, install and maintenance on commercial hvac/r
Repair outdoor grills and clean window A/C units.

Management services technician vs commercial service technician skills

Common management services technician skills

Troubleshoot, 11%
Service Management, 10%
Customer Satisfaction, 9%
HVAC, 9%
Cisco Ios, 7%
Cloud, 5%

Common commercial service technician skills

OSHA, 15%
Service Vehicle, 14%
Ladders, 12%
Service Calls, 11%
PSI, 10%
Customer Satisfaction, 10%

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Management Services Technician
Management Services Technician vs Commercial Service Technician

Updated January 8, 2025

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