Management services technician vs human service technician

Differences between management services technician and human service technician duties and responsibilities

Management services technician example responsibilities.

• Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
• Work with on-site technicians through Linux terminal to console into Cisco equipment.
• Used remedy ticketing system and administration for creating and assigning work order tickets.
• Perform maintenance and grooms of T1, E1, and high capacity Ethernet circuits.
• Provision data and telephony products for customer use including fiber, GPON, Ethernet and copper.
• Used the in house remedy trouble ticketing queue to document troubleshooting steps and assure prompt, proactive problem resolution.
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Human service technician example responsibilities.

• Assess patients in active withdrawal and provide interventions to manage physical and psychological withdrawal symptoms.
• Assist mentally challenge individuals with ADL'S.
• Attend annual service training, including CPR and a refresher courses.
• Answer phones and provide excellent customer service; train in first aid and CPR.
• Assist assign residents with their ADL as directed such as bathing, toileting, hair combing, etc.
• Interview patients to compile information on social, educational, criminal institutional and drug history.
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