Management services technician vs noc technician

The differences between management services technicians and noc technicians can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a management services technician, becoming a noc technician takes usually requires 1-2 years. Additionally, a management services technician has an average salary of $57,892, which is higher than the $45,884 average annual salary of a noc technician.

The top three skills for a management services technician include troubleshoot, service management and customer satisfaction. The most important skills for a noc technician are customer service, troubleshoot, and network operations.

Management services technician vs noc technician overview

	Management Services Technician	NOC Technician
Yearly salary	$57,892	$45,884
Hourly rate	$27.83	$22.06
Growth rate	8%	5%
Number of jobs	187,460	48,270
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 50%
Average age	44	43
Years of experience	12	2

Management services technician vs noc technician salary

Management services technicians and noc technicians have different pay scales, as shown below.

	Management Services Technician	NOC Technician
Average salary	$57,892	$45,884
Salary range	Between $40,000 And $82,000	Between $31,000 And $67,000
Highest paying City	Boston, MA	Washington, DC
Highest paying state	Massachusetts	Maryland
Best paying company	Microsoft	Duquesne Light Company
Best paying industry	Technology	Professional

Differences between management services technician and noc technician education

There are a few differences between a management services technician and a noc technician in terms of educational background:

	Management Services Technician	NOC Technician
Most common degree	Bachelor's Degree, 45%	Bachelor's Degree, 50%
Most common major	Business	Computer Information Systems
Most common college	-	University of Pennsylvania

Management services technician vs noc technician demographics

Here are the differences between management services technicians' and noc technicians' demographics:

	Management Services Technician	NOC Technician
Average age	44	43
Gender ratio	Male, 66.4% Female, 33.6%	Male, 88.5% Female, 11.5%
Race ratio	Black or African American, 4.5% Unknown, 3.7% Hispanic or Latino, 17.8% Asian, 1.7% White, 71.6% American Indian and Alaska Native, 0.7%	Black or African American, 9.2% Unknown, 5.1% Hispanic or Latino, 12.9% Asian, 8.7% White, 63.7% American Indian and Alaska Native, 0.3%
LGBT Percentage	1%	9%

Differences between management services technician and noc technician duties and responsibilities

Management services technician example responsibilities.

Manage firewalls, endpoint encryption and other communications and systems security devices for large scale networks across distinct complicate infrastructure.
Work with on-site technicians through Linux terminal to console into Cisco equipment.
Used remedy ticketing system and administration for creating and assigning work order tickets.
Perform maintenance and grooms of T1, E1, and high capacity Ethernet circuits.
Provision data and telephony products for customer use including fiber, GPON, Ethernet and copper.
Used the in house remedy trouble ticketing queue to document troubleshooting steps and assure prompt, proactive problem resolution.

Noc technician example responsibilities.

Manage troubleshooting for user side computer and Novell problems.
Manage windows server network configuration, disks and storage access requests.
Manage and administer VPNs using PPTP and GRE tunneling with TACLANE and FASTLANE encryption.
Install, setup, configure, manage and maintain desktop, laptop, and server equipment for multiple clients.
Manage core-network including all Cisco infrastructure elements including firewalls and perimeter routers.
Engineer and manage creation of co-registration Java modules for integration with Akamai streaming servers.

Management services technician vs noc technician skills

Common management services technician skills

Troubleshoot, 11%
Service Management, 10%
Customer Satisfaction, 9%
HVAC, 9%
Cisco Ios, 7%
Cloud, 5%

Common noc technician skills

Customer Service, 10%
Troubleshoot, 9%
Network Operations, 5%
Switches, 5%
Technical Support, 4%
Routers, 4%

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Management Services Technician
Management Services Technician vs NOC Technician

Updated January 8, 2025

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