Manager, member services vs home manager

Differences between manager, member services and home manager duties and responsibilities

Manager, member services example responsibilities.

• Manage relationship with Medicare regional office staff in the context of overseeing Medicare audits.
• Establish and redefine business processes in order to achieve national accreditation through NCQA.
• Create direct mail, email and Facebook campaigns to attract new members.
• Create deduction files and enrollment files to balance with insurance carrier's invoices and employer group's payroll departments.
• Supervise banquet staff members and coordinate scheduling and payroll.
• Promote to director position and given additional responsibilities as well as staff oversight while maintaining former responsibilities on an elevate level.
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Home manager example responsibilities.

• Manage Medicare, Medicaid, and commercial insurance authorizations.
• Complete Medicaid billing & DCFS reports.
• Maintain HIPAA standards and confidentially of protect health information.
• Pay bills, balance check books, shop, Dr appointment, and community outings
• Implement ADL programs for the residents to follow in order to maintain and improve independents.
• Provide, encourage, assist, and supervise individuals in personal care, ADL's.
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