Manager, member services vs residential manager

Differences between manager, member services and residential manager duties and responsibilities

Manager, member services example responsibilities.

• Manage relationship with Medicare regional office staff in the context of overseeing Medicare audits.
• Establish and redefine business processes in order to achieve national accreditation through NCQA.
• Create direct mail, email and Facebook campaigns to attract new members.
• Create deduction files and enrollment files to balance with insurance carrier's invoices and employer group's payroll departments.
• Supervise banquet staff members and coordinate scheduling and payroll.
• Promote to director position and given additional responsibilities as well as staff oversight while maintaining former responsibilities on an elevate level.
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Residential manager example responsibilities.

• Participate in all IHP/IPP meetings; ensure group home staff helps residents achieve IHP goals and continually monitor progress make.
• Manage daily operation of residential group home and over see staff, client programming, activities, and residential ADL's.
• Manage a residential facility for adolescents with severe autism and psychiatric conditions.
• Facilitate weekly/biweekly meetings with house coordinators, community agencies to provide services.
• Help integrate the behavior modification milieu with DBT.
• Develop and implement learning programs for residents with autism, schizophrenia, and other mental disabilities.
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