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Medical collections specialist vs billing representative

The differences between medical collections specialists and billing representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical collections specialist, becoming a billing representative takes usually requires 1-2 years. Additionally, a medical collections specialist has an average salary of $36,249, which is higher than the $35,002 average annual salary of a billing representative.

The top three skills for a medical collections specialist include patients, healthcare and medical collections. The most important skills for a billing representative are patients, customer service, and data entry.

Medical collections specialist vs billing representative overview

Medical Collections SpecialistBilling Representative
Yearly salary$36,249$35,002
Hourly rate$17.43$16.83
Growth rate-8%-3%
Number of jobs83,34295,425
Job satisfaction--
Most common degreeAssociate Degree, 28%Bachelor's Degree, 30%
Average age4646
Years of experience122

What does a medical collections specialist do?

Medical collections specialists are responsible for the collection of insurance claims. The responsibilities of this position include locating debtors, contacting debtors to address the overdue payments, keeping records of debts, collecting updated information on client accounts and payments, processing payments, and reviewing records to ensure they are accurate. They also conduct follow ups for insurance reimbursement, repossess claims, draft appeals, and resolve unpaid claims.

What does a billing representative do?

A billing representative assists with the overall operations of the organization's billing department. Billing representatives post payments timely on the database, update account statements, generate financial reports, release invoices, and resolve account discrepancies. They also perform client accounts reconciliation as needed, monitor account receivables, review overdated balance, and notify clients of payment updates to ensure accurate and timely billing. A billing representative must have strong analytical and communication skills to manage clients' accounts, as well as comprehensive knowledge on the accounting industry to explain the payment terms and policies of an organization to a client.

Medical collections specialist vs billing representative salary

Medical collections specialists and billing representatives have different pay scales, as shown below.

Medical Collections SpecialistBilling Representative
Average salary$36,249$35,002
Salary rangeBetween $30,000 And $43,000Between $28,000 And $42,000
Highest paying CityTracy, CAWorcester, MA
Highest paying stateConnecticutMassachusetts
Best paying companyPacific MedicalRelevante
Best paying industryProfessionalTechnology

Differences between medical collections specialist and billing representative education

There are a few differences between a medical collections specialist and a billing representative in terms of educational background:

Medical Collections SpecialistBilling Representative
Most common degreeAssociate Degree, 28%Bachelor's Degree, 30%
Most common majorHealth Care AdministrationBusiness
Most common college-Stanford University

Medical collections specialist vs billing representative demographics

Here are the differences between medical collections specialists' and billing representatives' demographics:

Medical Collections SpecialistBilling Representative
Average age4646
Gender ratioMale, 19.5% Female, 80.5%Male, 15.7% Female, 84.3%
Race ratioBlack or African American, 12.8% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.7% White, 58.1% American Indian and Alaska Native, 0.5%Black or African American, 10.4% Unknown, 4.3% Hispanic or Latino, 19.9% Asian, 7.3% White, 57.2% American Indian and Alaska Native, 0.9%
LGBT Percentage8%7%

Differences between medical collections specialist and billing representative duties and responsibilities

Medical collections specialist example responsibilities.

  • Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
  • Job duties include collecting on HMO, PPO, Medicare, and HMO Medicaid.
  • Work directly with Medicare and HMO Medicaid plans, and statewide HMO/PPO/POS plans.
  • Reprocess denied medical claims using extensive appeal tactics or special appeals processing instructions for commercial and government carriers.
  • Adhere to all HIPAA guidelines as well as various policies and guidelines.
  • Provide itemized billing statements and screen HIPAA authorization forms for hundreds of legal firms.
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Billing representative example responsibilities.

  • Manage software programs for MSP accounts, monthly billing and EMC file transfers to Medicare.
  • Accept and process healthcare claims and confidential medical records; verify patient eligibility and manage the Medicare and Medicaid billing process.
  • Process orders in compliance with Medicare, Medicaid and private insurance verification guidelines; confirming customer's eligibility and insurance coverage.
  • Verify insurance eligibility for schedule appointments, and verify cash pricing for private pay patients who request cost by CPT code.
  • Submit and receive Medicare and Medicaid claims electronically on a daily basis.
  • Utilize extensive computer skills and coding knowledge to produce and submit physical therapy and occupational therapy claims through medicaid and medicare.
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Medical collections specialist vs billing representative skills

Common medical collections specialist skills
  • Patients, 19%
  • Healthcare, 14%
  • Medical Collections, 7%
  • Medicaid, 5%
  • Patient Accounts, 5%
  • Appeals, 5%
Common billing representative skills
  • Patients, 18%
  • Customer Service, 13%
  • Data Entry, 6%
  • Medical Billing, 5%
  • Medicaid, 5%
  • Patient Accounts, 4%

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