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Medical collections specialist vs payment processor

The differences between medical collections specialists and payment processors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical collections specialist, becoming a payment processor takes usually requires 4-6 years. Additionally, a medical collections specialist has an average salary of $36,249, which is higher than the $34,030 average annual salary of a payment processor.

The top three skills for a medical collections specialist include patients, healthcare and medical collections. The most important skills for a payment processor are customer service, patients, and data entry.

Medical collections specialist vs payment processor overview

Medical Collections SpecialistPayment Processor
Yearly salary$36,249$34,030
Hourly rate$17.43$16.36
Growth rate-8%-5%
Number of jobs83,34233,161
Job satisfaction--
Most common degreeAssociate Degree, 28%Bachelor's Degree, 35%
Average age4651
Years of experience126

What does a medical collections specialist do?

Medical collections specialists are responsible for the collection of insurance claims. The responsibilities of this position include locating debtors, contacting debtors to address the overdue payments, keeping records of debts, collecting updated information on client accounts and payments, processing payments, and reviewing records to ensure they are accurate. They also conduct follow ups for insurance reimbursement, repossess claims, draft appeals, and resolve unpaid claims.

What does a payment processor do?

A payment processor is responsible for managing and informing the clients of their payment obligations for the services offered by a financial institution or other related organizations. Payment processors record transactions and ensure the timely completion of account statements. They discuss the terms and conditions of the service contract with the clients and respond to their inquiries and concerns. A payment processor must have excellent communication and organizational skills, especially in coming up with repayment plans and solutions for clients who are not able to pay services in time.

Medical collections specialist vs payment processor salary

Medical collections specialists and payment processors have different pay scales, as shown below.

Medical Collections SpecialistPayment Processor
Average salary$36,249$34,030
Salary rangeBetween $30,000 And $43,000Between $27,000 And $42,000
Highest paying CityTracy, CASan Jose, CA
Highest paying stateConnecticutAlaska
Best paying companyPacific MedicalUniversity of California, Berkeley
Best paying industryProfessionalInsurance

Differences between medical collections specialist and payment processor education

There are a few differences between a medical collections specialist and a payment processor in terms of educational background:

Medical Collections SpecialistPayment Processor
Most common degreeAssociate Degree, 28%Bachelor's Degree, 35%
Most common majorHealth Care AdministrationBusiness
Most common college-University of Pennsylvania

Medical collections specialist vs payment processor demographics

Here are the differences between medical collections specialists' and payment processors' demographics:

Medical Collections SpecialistPayment Processor
Average age4651
Gender ratioMale, 19.5% Female, 80.5%Male, 21.5% Female, 78.5%
Race ratioBlack or African American, 12.8% Unknown, 4.1% Hispanic or Latino, 20.8% Asian, 3.7% White, 58.1% American Indian and Alaska Native, 0.5%Black or African American, 6.8% Unknown, 4.0% Hispanic or Latino, 14.5% Asian, 6.6% White, 67.4% American Indian and Alaska Native, 0.6%
LGBT Percentage8%7%

Differences between medical collections specialist and payment processor duties and responsibilities

Medical collections specialist example responsibilities.

  • Manage accounts for healthcare clients, review detailed patient information for payment resolution while abiding HIPPA privacy and security regulations.
  • Job duties include collecting on HMO, PPO, Medicare, and HMO Medicaid.
  • Work directly with Medicare and HMO Medicaid plans, and statewide HMO/PPO/POS plans.
  • Reprocess denied medical claims using extensive appeal tactics or special appeals processing instructions for commercial and government carriers.
  • Adhere to all HIPAA guidelines as well as various policies and guidelines.
  • Provide itemized billing statements and screen HIPAA authorization forms for hundreds of legal firms.
  • Show more

Payment processor example responsibilities.

  • Manage and review all incoming discounts and electronic contractual adjustments for accuracy per the negotiated Medicaid and Medicare contracts ;.
  • Maintain daily transactions for customer payments and various bank accounts using Quickbooks to track transactions.
  • Prepare and print all reports for EDI processing.
  • Maintain client customer confidentiality and HIPAA regulations with all data handling and transfers.
  • Uphold and reinforce compliance with hospital policies and federal regulations such as HIPAA.
  • Investigate and take corrective action regarding invoices reject by system or through EDI.
  • Show more

Medical collections specialist vs payment processor skills

Common medical collections specialist skills
  • Patients, 19%
  • Healthcare, 14%
  • Medical Collections, 7%
  • Medicaid, 5%
  • Patient Accounts, 5%
  • Appeals, 5%
Common payment processor skills
  • Customer Service, 15%
  • Patients, 10%
  • Data Entry, 10%
  • ACH, 8%
  • Phone Calls, 5%
  • Credit Card Payments, 4%

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