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Medical collector vs insurance clerk

The differences between medical collectors and insurance clerks can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical collector, becoming an insurance clerk takes usually requires 2-4 years. Additionally, a medical collector has an average salary of $36,235, which is higher than the $33,089 average annual salary of an insurance clerk.

The top three skills for a medical collector include patients, healthcare and customer service. The most important skills for an insurance clerk are patients, insurance verification, and data entry.

Medical collector vs insurance clerk overview

Medical CollectorInsurance Clerk
Yearly salary$36,235$33,089
Hourly rate$17.42$15.91
Growth rate-8%-3%
Number of jobs73,797147,755
Job satisfaction-2
Most common degreeBachelor's Degree, 24%High School Diploma, 29%
Average age4644
Years of experience124

What does a medical collector do?

A medical collector deals with collection of bills related to medical services. They handle healthcare-related debt, collect patient insurance information, and develop repayment plans to accommodate debtors that are unable to settle their accounts. Qualifications for this position include knowledge of accounting and training in insurance, business or finance.

What does an insurance clerk do?

An insurance clerk usually works to process insurance, reinstatement, changes, or cancellations for a company or an individual account. They are responsible for monitoring, processing, and organizing different insurance claims for a client. They usually work closely with the company's insurance agent to provide necessary information to process the clients' application. This career requires a broad knowledge of local and state insurance policies, good attention to detail, excellent communication skills, customer service skills, and administrative skills.

Medical collector vs insurance clerk salary

Medical collectors and insurance clerks have different pay scales, as shown below.

Medical CollectorInsurance Clerk
Average salary$36,235$33,089
Salary rangeBetween $30,000 And $42,000Between $27,000 And $39,000
Highest paying CityArlington Heights, ILHenderson, NV
Highest paying stateIllinoisNew Hampshire
Best paying companyAddison GroupLenoir Memorial Hospital
Best paying industryFinanceFinance

Differences between medical collector and insurance clerk education

There are a few differences between a medical collector and an insurance clerk in terms of educational background:

Medical CollectorInsurance Clerk
Most common degreeBachelor's Degree, 24%High School Diploma, 29%
Most common majorBusinessBusiness
Most common college--

Medical collector vs insurance clerk demographics

Here are the differences between medical collectors' and insurance clerks' demographics:

Medical CollectorInsurance Clerk
Average age4644
Gender ratioMale, 18.0% Female, 82.0%Male, 8.3% Female, 91.7%
Race ratioBlack or African American, 13.6% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.1% American Indian and Alaska Native, 0.5%Black or African American, 13.8% Unknown, 4.3% Hispanic or Latino, 14.4% Asian, 3.9% White, 63.2% American Indian and Alaska Native, 0.5%
LGBT Percentage8%11%

Differences between medical collector and insurance clerk duties and responsibilities

Medical collector example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Perform as a mediator between insurance companies and patients collecting nationwide extensive medical bills.
  • Utilize A/R reports and identify accounts that are past payments.
  • Maintain a filing system of clients' medical records and disclosure following HIPPA guidelines.
  • Post appropriate adjustment types and carrier payments to accounts for true A/R account balance reflection.
  • Maintain strict confidentiality; adhering to all HIPAA guidelines/regulations.
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Insurance clerk example responsibilities.

  • Manage front office check-in, insurance verification and certifications from doctors.
  • Establish and implement procedures for completion of patient super bills with proper diagnostic coding utilizing ICD-9 and CPT code manuals.
  • Maintain patient medical records insuring diagnosis codes (ICD-9) are itemized correctly and name and address of insurance carriers record.
  • Schedule and obtain authorization for outpatient procedures for patients via private insurance, worker's compensation, and Medicare/ Medicaid.
  • Complete several ICD-10 training courses.
  • Perform medical coding with most accurate and descriptive HCPCS code.
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Medical collector vs insurance clerk skills

Common medical collector skills
  • Patients, 22%
  • Healthcare, 9%
  • Customer Service, 7%
  • Medical Collections, 5%
  • Appeals, 5%
  • Medicaid, 4%
Common insurance clerk skills
  • Patients, 25%
  • Insurance Verification, 7%
  • Data Entry, 7%
  • Customer Service, 6%
  • Insurance Coverage, 5%
  • Computer System, 3%

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