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Medical collector vs medical scheduler

The differences between medical collectors and medical schedulers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 6-12 months to become a medical collector, becoming a medical scheduler takes usually requires 1-2 years. Additionally, a medical collector has an average salary of $36,235, which is higher than the $32,201 average annual salary of a medical scheduler.

The top three skills for a medical collector include patients, healthcare and customer service. The most important skills for a medical scheduler are patients, customer service, and medical terminology.

Medical collector vs medical scheduler overview

Medical CollectorMedical Scheduler
Yearly salary$36,235$32,201
Hourly rate$17.42$15.48
Growth rate-8%-8%
Number of jobs73,79767,831
Job satisfaction--
Most common degreeBachelor's Degree, 24%Associate Degree, 30%
Average age4649
Years of experience122

What does a medical collector do?

A medical collector deals with collection of bills related to medical services. They handle healthcare-related debt, collect patient insurance information, and develop repayment plans to accommodate debtors that are unable to settle their accounts. Qualifications for this position include knowledge of accounting and training in insurance, business or finance.

What does a medical scheduler do?

A medical scheduler typically works with patients to coordinate appointment dates and times with health care professionals. Medical schedulers often work in hospitals, outpatient care centers, and other medical practices. They perform other duties aside from managing patients' schedules that includes providing patients the information they need about the hospital and its policies, providing patient support, and handling and managing questions from patients. Medical schedulers also act as a link between patients, clinical staff, and referral sources.

Medical collector vs medical scheduler salary

Medical collectors and medical schedulers have different pay scales, as shown below.

Medical CollectorMedical Scheduler
Average salary$36,235$32,201
Salary rangeBetween $30,000 And $42,000Between $26,000 And $38,000
Highest paying CityArlington Heights, ILSeattle, WA
Highest paying stateIllinoisWashington
Best paying companyAddison GroupBeacon Hill Staffing Group
Best paying industryFinanceHealth Care

Differences between medical collector and medical scheduler education

There are a few differences between a medical collector and a medical scheduler in terms of educational background:

Medical CollectorMedical Scheduler
Most common degreeBachelor's Degree, 24%Associate Degree, 30%
Most common majorBusinessHealth Care Administration
Most common college--

Medical collector vs medical scheduler demographics

Here are the differences between medical collectors' and medical schedulers' demographics:

Medical CollectorMedical Scheduler
Average age4649
Gender ratioMale, 18.0% Female, 82.0%Male, 8.0% Female, 92.0%
Race ratioBlack or African American, 13.6% Unknown, 3.9% Hispanic or Latino, 22.6% Asian, 3.3% White, 56.1% American Indian and Alaska Native, 0.5%Black or African American, 9.6% Unknown, 3.8% Hispanic or Latino, 12.0% Asian, 3.8% White, 70.6% American Indian and Alaska Native, 0.4%
LGBT Percentage8%9%

Differences between medical collector and medical scheduler duties and responsibilities

Medical collector example responsibilities.

  • Use EMR software to manage patient records and files; reinforce and uphold patient confidentiality as required by HIPAA and clinic.
  • Perform as a mediator between insurance companies and patients collecting nationwide extensive medical bills.
  • Utilize A/R reports and identify accounts that are past payments.
  • Maintain a filing system of clients' medical records and disclosure following HIPPA guidelines.
  • Post appropriate adjustment types and carrier payments to accounts for true A/R account balance reflection.
  • Maintain strict confidentiality; adhering to all HIPAA guidelines/regulations.
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Medical scheduler example responsibilities.

  • Manage patient pre-op responsibilities, and generate all necessary paperwork.
  • Schedule patients for any testing that is necessary including MRI's, EMG's and Doppler's.
  • Transcribe physician orders including schedule labs, testing and screening/specimens and occasionally transport patients to various location of the hospital.
  • Prepare class for transition techniques to transition from ICD-9 to ICD-10.
  • Perform basic medical assistant duties such as triage, vitals, administer IM injections.
  • Answer multiple phone lines simultaneously, schedule patient appointments, and interact with physicians and triage patient calls.
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Medical collector vs medical scheduler skills

Common medical collector skills
  • Patients, 22%
  • Healthcare, 9%
  • Customer Service, 7%
  • Medical Collections, 5%
  • Appeals, 5%
  • Medicaid, 4%
Common medical scheduler skills
  • Patients, 29%
  • Customer Service, 15%
  • Medical Terminology, 6%
  • EMR, 5%
  • Data Entry, 3%
  • Insurance Verification, 3%

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