Member service representative jobs in Aspen Hill, MD

By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge. Job Description Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers. About the role: Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations. How you will contribute: · You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team. · You will screen new and repeat donors and take and record donor vital signs and finger stick results. · You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation. · You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures. · You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays. What you bring to Takeda: · High school diploma or equivalent · Ability to walk and/or stand for the entire work shift · Will work evenings, weekends, and holidays · Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees · Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs. · Fine motor coordination, depth perception, and ability to hear equipment from a distance · Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear · 1 or more years minimum experience working in a customer or patient facing role is helpful What Takeda can offer you: Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment. More about us: At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work. Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world. BioLife Compensation and Benefits Summary We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices. For Location: USA - MD - Towson U.S. Starting Hourly Wage: $18.00 The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location. U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation. EEO Statement Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law. LocationsUSA - MD - TowsonWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time Job Exempt No

A full-time, hybrid Junior Multimedia Digital Design Associate role is available with an organization launching a new digital product. This position focuses on UX/UI design and the creation of multimedia content for product launches using Figma, Canva, and Adobe Creative Cloud. The ideal candidate is a strong communicator who can collaborate across marketing and digital experience teams to deliver high-quality assets that enhance the user experience and support ongoing product improvements. The hiring process includes three interview stages, with a target start date of December 15, 2025 (flexible for the right candidate). Position Details Job Type: Direct Hire Location: Hybrid - Onsite Tuesday, Wednesday, and Thursday Onsite Address: Arlington, VA Compensation: $65,000-$70,000 annually (up to $75,000 for strong candidates) Interview Process First virtual interview with HR Second virtual interview with the hiring manager Final in-person, panel-style interview Assessment Focus: Candidates should demonstrate strong cross-functional communication skills and a portfolio that includes visually compelling infographics, animated graphics, and short-form video. Role Overview Top Technical Skills: Adobe Creative Cloud / video editing software (e.g., Premiere Pro) Figma Canva Team Structure: Reports to the Director of Marketing/Art, with one other junior designer on the team. Day-to-Day Responsibilities Collaborate with the design team to create digital and print assets for campaigns and events. Develop infographics, charts, and interactive visuals for web, social media, and video. Support UX efforts by wireframing landing pages, emails, and web content to improve engagement. Partner with cross-functional teams to deliver on-brand creative aligned with marketing goals. Assist with marketing collateral and provide coverage in the Art Director's absence. Duties and Responsibilities Contribute to multi-channel design projects from ideation through final execution under the Art Director's guidance. Create responsive infographics, charts, and data visualizations for web (mobile and desktop), social, and print. Collaborate with Storytelling, Digital Experience, Events, Content Development, Marketing, and other teams to deliver on-brand design assets. Apply UX/CX principles to wireframe landing pages, web pages, and HTML emails that enhance the user journey. Support brand-related projects including static social graphics, ads, and marketing collateral. Assist with project coordination and reviews when the Art Director is unavailable. Qualifications 2+ years of experience in UX/UI design Knowledge of accessibility standards, including 508 compliance Technical proficiency in: After Effects, Premiere Pro, or other video editing tools Adobe Creative Cloud (InDesign, Illustrator, Photoshop) Figma, XD, HTML, CSS (JavaScript a plus) CMS platforms such as Optimizely Canva and Power BI Strong grasp of design principles, typography, color theory, and layout design Excellent communication and interpersonal skills Experience working within corporate brand standards to create data visualizations, charts, and infographics Portfolio Requirement Applicants must provide a link to an online portfolio showcasing video and/or animation work, including interactive infographics or data visualizations. REQUIRED Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

One Physics is seeking a full-time Client Services Representative to join our growing team based out of Towson, Maryland or Dallas, Texas. One Physics has been certified as a "Great Place to Work" 3 years in a row as well as "Best Workplaces in Healthcare" in 2022 and 2023 by Fortune. One Physics employees enjoy the support and flexibility of their roles while exhibiting a passion for excellence in all areas of their work. We create a culture where employees feel valued and ensure our communities are receiving the best-in-class treatment they deserve. Position Summary The Client Services Representative plays a key role in ensuring client satisfaction by coordinating equipment testing and physics surveys, managing physicist schedules, and maintaining client compliance. This position requires exceptional organization, communication, and customer service skills, along with the ability to manage multiple priorities in a fast-paced environment. Principal Accountabilities and Core Responsibilities Scheduling Coordination Proactively reach out to clients to schedule equipment testing and physics surveys. Respond to phone calls and emails from clients, coordinating with physicists to schedule site visits. Coordinate physicists' monthly schedules to ensure all site visits are completed on time. Maintain and update information in Microsoft Dynamics 365, reporting issues, assisting with testing in UAT, and training new users. Enter and update client data, contracts, and site visit information in Dynamics 365. Run and analyze reports to ensure all site visits are accurately scheduled and completed. Schedule and track emergency site visits, ensuring accurate billing and documentation. Provide callers with information or refer them to the appropriate staff member. Support cross-functional teams by gaining knowledge of One Physics systems, business logic, and industry practices. Quote & Purchase Order Management Generate and provide quotes for service add-ons and clients requiring purchase orders (POs). Acquire and track receipt of POs to ensure all necessary approvals and documentation are in place. Enter new customers into client service software and update contract information in Dynamics 365. Collaborate with clients and internal teams to ensure accurate billing and timely service authorization. Report Management Review reports for accuracy, detail, and thoroughness prior to distribution. Distribute reports to clients in a timely manner and on an ad hoc basis when required. Maintain organized electronic copies of reports, ensuring accurate filing within the company's shared electronic folders. Run periodic audits to confirm reports are distributed, filed, and archived according to company standards. Qualifications & Required Skills Proven ability to meet goals and deadlines in a professional environment. Strong organizational, problem-solving, and decision-making skills. Exceptional attention to detail. Ability to build and maintain strong working relationships with clients and team members. Excellent listening, empathy, and communication skills. Ability to multi-task and adapt in a fast-paced, dynamic environment. Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Strong written and verbal communication skills. Experience with CRM systems (preferably Microsoft Dynamics 365) is a plus. Education & Experience Bachelor's degree preferred. Minimum 2 years of client service or customer service experience required. Experience in a professional office environment; scheduling or coordination experience preferred. Proficiency in Microsoft Office applications. CRM experience is a plus. Final offer amounts are determined by multiple factors, including geographic location, as well as candidate experience, education level and expertise. If you have questions on compensation, please ask your recruiter. After receiving a conditional employment offer, candidates must complete additional job-related screening processes as permitted or required by applicable law. We are an equal opportunity employer, and all applicants will be considered for employment without attention to their membership in any protected class.

Shared Services Advisor Schedule: Hybrid (Onsite 3 days/week) Experience: 1-5 years Business Unit: HR Shared Services Center - Leave Management The Shared Services Advisor provides support, guidance, and issue resolution across multiple HR shared services functions. This role is focused on ensuring smooth leave-management operations, managing employee inquiries, and coordinating with internal stakeholders and external vendors to maintain compliance and efficiency. Key Responsibilities Employee Support & Communication Serve as the primary point of contact for employees following vendor approval of disability claims. Respond to inbound calls and conduct outbound calls to provide information, clarify processes, and offer guidance. Case Management Manage employee-submitted cases, including those requiring detailed research, complex information gathering, and comprehensive responses. Ensure timely and accurate resolution of inquiries. Reporting & Data Accuracy Generate reports to support operations and compliance activities. Conduct data validations to ensure accuracy and integrity. System & Record Management Review and update employee statuses and other HR data within Oracle HCM. Maintain accurate and compliant documentation. Vendor & Stakeholder Coordination Collaborate with vendors, contractors, and internal HR advisors involved in disability claim processing and payments. Ensure alignment across partners and timely completion of tasks. Required Skills & Qualifications Knowledge of shared services operating models and operational efficiency best practices Strong analytical and problem-solving skills, with a focus on process improvement Excellent verbal and written communication skills, with a consultative approach Understanding of compliance, regulatory requirements, and HR policy standards. About Seneca Resources: Seneca Resources is client driven provider of strategic Information Technology consulting services and Workforce Solutions to government and industry. Seneca Resources is a leading IT services provider with offices in Reston, Virginia, Alabama and Columbia, Maryland that service clients throughout the United States. The key to our success lies within our strong corporate culture which drives our business. We challenge our staff through engaging work, and we reward our staff through competitive compensation, extensive professional training, and excellent opportunities for career advancement. In turn, we look for only the best and brightest to join our team. We are an Equal Opportunity Employer and value the benefits of diversity in our workplace.

Licensed Insurance Customer Service Location: ANDERSON, SC, 29621 Salary: $40000.0 - $65000.0/year Experience: 1 Year(s) Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Licensed Customer Service Representative - State Farm Agent Team Member. Active Property and Casualty license is required. We seek a licensed energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. Responsibilities include but not limited to: Establish customer relationships and follow up with customers, as needed Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification Use a customer-focused, needs-based review process to educate customers about insurance options Maintain a strong work ethic with a total commitment to success each and every day As an Agent Team Member, you will receive... Salary plus Bonus/Commissions Paid Time Off (vacation and personal/sick days) Retirement Plan Valuable experience Growth potential/Opportunity for advancement within my office Requirements Property & Casualty license Life and Health license Excellent interpersonal skills Excellent communication skills - written, verbal and listening People-oriented Organizational skills Self-motivated Detail oriented Proactive in problem solving Dedicated to customer service Able to learn computer functions Pride in getting work done accurately and timely Ability to work in a team environment Ability to multi-task Provide timely and thorough activity reports to agent Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. PI4f0b99df7a8f-30***********8

Akkodis is seeking a Cisco Contact Center Expert for a contract position that is onsite in Fairfax County, VA. Cisco Contact Center Expert will serve as the Tier 3 escalation point for complex issues in Cisco Contact Center environments (UCCX, WxCC) with experience in advanced troubleshooting, post-migration support, and help desk escalation, ensuring stability and optimal performance of enterprise contact center solutions. JOB TITLE: Cisco Contact Center Expert EMPLOYMENT TYPE: 4-5 Months Contract LOCATION DETAILS: Fairfax County, VA (Onsite) Salary Range: $80 - $90/Hour (Salary may be negotiable based upon experience, education, geographic location, and other factors). Responsibilities: Act as the highest-level technical resource for escalated contact center issues from Tier 1 and Tier 2 teams. Diagnose and resolve complex problems involving call flows, routing scripts, SIP trunking, QoS, and integrations. Perform root cause analysis and implement long-term fixes to prevent recurrence. Provide day-2 operational support following major migrations (Avaya ? Cisco WxCC/UCCX). Validate system performance, troubleshoot advanced call routing and reporting issues. Collaborate with network and UC engineering teams to maintain system health and security. Configure and optimize Cisco Contact Center components (Queues, Skills, Agents, IVR scripts). Maintain and update call flow diagrams, escalation paths, and technical documentation. Implement best practices for performance tuning and capacity planning. Mentor Tier 1 and Tier 2 support staff on advanced troubleshooting techniques. Required Qualifications: Deep expertise in Cisco Contact Center platforms (UCCX, WxCC) and CUCM. Strong understanding of SIP, QoS, routing, and trunking. Experience with IVR scripting, call flow design, and CRM integrations. Ability to analyze logs, conduct root cause analysis, and implement permanent solutions.

We are not working with external recruiters or search firms for this position - please do not reach out. Renova One unites 11 trusted companies under one brand, delivering seamless renovation and restoration solutions for multi-family, single-family, and commercial properties nationwide. With expertise in flooring, carpet cleaning, turnkey solutions, interior and exterior renovations, restoration, and design, we simplify projects while maintaining exceptional quality. Built on integrity, innovation, and strong partnerships, Renova One is more than a vendor-we're a trusted partner committed to enriching spaces and creating lasting value. As a private equity-backed company, Renova One offers the opportunity to work closely with leadership and portfolio operations teams to drive growth and create lasting value. Position Summary: The Client Service Specialist serves as a key point of contact for clients, providing bilingual (Spanish/English) support and ensuring timely, accurate communication throughout the order and service process. This role requires a high level of empathy, professionalism, and strong communication skills to deliver exceptional customer service. The Client Service Specialist collaborates closely with internal teams to manage orders, resolve issues, and support efficient front-office operations. Responsibilities & Duties: Administrative, Customer, and Communication Management Answer and direct incoming calls related to telephonic orders, warehouse deliveries, invoice inquiries, and inspection visits. Greet, admit, and escort office visitors and clients in a professional and courteous manner. Enter and manage orders received via email from property managers. Accurately document order details, status updates, and customer notes within internal systems. Follow up on “On Hold” and canceled jobs to confirm next steps or finalize closures. Installer and Project Coordination Manage daily communication with installers, providing job information, updates, and logistical support. Maintain clear and consistent communication with project managers regarding order progress and site updates. Facilitate coordination between project managers and property representatives to ensure accurate project execution. Data Management Scan, rename, and upload cut sheets, vinyl, and carpet work order packets to Global and Pilot systems. Ensure all project-related documentation is accurately filed and maintained for easy retrieval. Maintain organized records of orders, communications, and project notes. Responsible for managing order entry and fulfillment processes during the company's transition to the RFMS system. Qualifications: At least 2 years of professional experience in a customer service or client support role Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to multitask and manage competing priorities in a fast-paced environment Proficiency in Microsoft Office and experience using CRM or customer service software Experience with RFMS is a plus High school diploma or equivalent required; associate's degree preferred Other: All offers of employment are contingent upon a background check Your information will be kept confidential according to EEO guidelines We are not working with external recruiters or search firms for this position - please do not reach out.

AJ Madison, a leading Appliance retailer is looking for a seasoned Customer Advocate to support our existing and growing clientele. The Customer Advocate will liaise cross-departmentally to provide critical, strategic support services to our sales staff throughout the lifecycle of our customer's appliance purchasing experience. Responsibilities include, and are not limited to: Support and provide immaculate service to customers in person Provide timely and accurate information to customer inquiries in a fast-paced environment Build rapport with customers and engage with them in an inviting, friendly, and professional manner Process customer orders and changes, according to corresponding policies and procedures Complete precise data entry Escalate unresolved issues in a timely manner, following policies and procedures Research required information using all available resources to satisfy customer inquiries Maintain a dynamic knowledge of all company procedures and policies Qualifications: A minimum of 4 years' experience working in a customer service role Superb communication skills, written and verbal Must have excellent email demeanor, exuding confidence with a clear, inviting, and professional tone Excellent computer skills and comfort in navigating multiple systems, proficiency in Microsoft Office Excellent time management skills Must be able to prioritize tasks efficiently with minimum direction Detail and customer service centric

About the Company A well-established restoration services company with nearly 40 years of experience is looking for a Bi-Lingual Customer Service Coordinator to support day-to-day operations. We specialize in helping homeowners and businesses recover from water damage, fire damage, mold, and other property disasters. Our mission is to provide fast, compassionate, and professional service during times of need. This job is located in the Mount Vernon area of Alexandria, VA. Preference will be given to candidates that live within a reasonable commuting distance (roughly 10 miles). Looking for Bilingual Candidates that are fluent in Spanish! About the Role As a Customer Service Coordinator, you'll serve as the first point of contact for customers, coordinate technician schedules, and ensure timely service delivery. This role is ideal for someone who thrives in a fast-paced environment, enjoys solving problems, and is passionate about helping people in challenging situations. Key Responsibilities Answer inbound calls with professionalism, urgency, and empathy Dispatch technicians and manage the daily service schedule Serve as a communication bridge between customers, field staff, and internal teams Update job records and maintain accurate documentation in company systems Follow up with customers to ensure satisfaction and gather feedback Support the team with general administrative and coordination tasks What We're Looking For ✅ 2+ years in customer service, dispatching, or administrative coordination ✅ Experience in restoration, construction, or field service industries is a plus ✅ Excellent verbal and written communication skills ✅ Strong organizational skills and attention to detail ✅ Comfortable working under pressure and juggling multiple priorities ✅ Proficient in Microsoft Office; ability to learn internal software systems quickly What We Offer Competitive salary Monday to Friday schedule - no weekends A stable and supportive work environment Opportunity to make a real impact during people's times of need Paid training and long-term growth potential Excellent Benefits

We are in search of a diligent and dedicated Customer Success Consultant to join our Customer Success team. We are Signal Vine, and we have an AI-based text messaging service that is a proven determinant in student success. If powerful results and use cases excite you AND you are a high-performer who is looking for an entrepreneurial, mission-driven team, Signal Vine is the place for you. The perfect candidate is interested in problem solving, helping people, and tackling tricky challenges that confront our customers. This is a customer-facing role, responsible for assisting the customer best utilize the Signal Vine platform. You will act as the technical lead working with customers to set-up and send important message campaigns using the Signal Vine platform. Who We Are Signal Vine is the leading Artificial Intelligence (AI)-powered messaging platform transforming how higher education leaders reach, support, and engage students. We believe in the power of conversation to build communities and to strengthen the opportunity for all to succeed. We are passionate about solving education and social challenges through technology-based innovation and building a business we can all be proud of while doing it. Job Description What You'll Do On a daily basis you will: Maintain positive customer satisfaction for a number of dedicated accounts Help drive adoption of new features and expand customer usage of existing tools Assist customers in setting up new messaging campaigns Train users on how to use the platform and answer day-to-day questions Perform other customer success or support tasks as required Qualifications Who You Are First of all, you must have a bachelor's degree (BS/BA) from an accredited, four-year institution (or relevant work experience). Specifically, you should have: Experience working with technology products and platforms Interest in technical topics or learning to code is a plus Additionally, you must have/be: Obsessive about getting all the details right Internal drive to meet deadlines and to bring others along with you Effective time management and organizational skills Excellent analytical, verbal and written communication skills Integrity, high character and ability to maintain the confidentiality of customer data Desire to work in an early stage company with "can do" start-up attitude Additional Information What Else You Should Know Part of the growing education technology presence in Alexandria, VA, we are located just down the road from Amazon HQ2. We've been recognized as one of DC's most enviable offices by DC Inno and we offer a rewarding culture that promotes teamwork, growth, and enjoying our day to day roles. Our high growth business provides employees with a great opportunity to grow in their careers. Competitive salary with individual commission structure Medical (employer paid), dental, and vision insurance plans 401(k) plan with company match Generous paid time-off and holiday schedule with additional floating holidays Casual office attire and pet-friendly office What Now? Come join us as we build an exciting company that sits at the intersection of education and cutting-edge, AI-backed technology. All your information will be kept confidential according to EEO guidelines.

326 East Market Street, Leesburg, VA 20176 Automotive BDC CoordinatorEarn $18 per Hour Plus Commission! Excellent Training, Benefits, & Career Growth!Previous Dealership or Customer Service Experience Preferred Leesburg Buick GMC Hummer is looking for a motivated BDC Coordinator to join our Business Development Center to answer inbound calls, respond to online inquiries, make outbound calls to follow up with leads, schedule appointments, maintain accurate records in CRM systems, and more. This role is perfect for someone who enjoys customer interaction, thrives in a fast-paced environment, and wants to grow within the automotive industry. Take the next step in your career - apply now to join our team at Leesburg Buick GMC Hummer! Why Work for Leesburg Buick GMC Hummer? A supportive and professional team environment Represent Buick, GMC, and Hummer - brands known for quality and innovation Management appreciates their employees and invests in their success Full-time Benefits: $18 per hour PLUS Commission! Full Benefits Package Medical, Dental, Vision, and Life Insurance Paid Vacation & Sick Time 401(k) with Company Match Employee Discounts Special pricing on vehicles, parts, and service Career Growth Opportunities Advancement within a reputable dealership Manufacturer Training Access to top-tier programs and certifications Team-Oriented Culture Supportive, collaborative workplace that values integrity and long-term success Responsibilities BDC Coordinator: Answer inbound calls and respond to online inquiries Make outbound calls to follow up with leads and schedule appointments Maintain accurate records in CRM systems Support sales and service departments with appointment coordination Deliver excellent customer service to ensure satisfaction Qualifications/Requirements BDC Coordinator: Strong communication, computer, customer service and organizational skills Comfortable with phone and computer-based work A positive attitude and good work ethic Previous dealership or customer service experience preferred Please upload your resume and completethe online assessment for priority consideration RequiredPreferredJob Industries Customer Service

Primary Function Promotes the credit union's loan products and services to potential and existing members. Receives and initiates calls to assist members regarding borrowing needs and options. Ensures conditions for pre and post loan closings are cleared. Perfects liens on collateral, insurance placement and documentation. Performs VISA credit card file maintenance. Provides the highest level of quality member service. Major Duties and Responsibilities Communicates promotional information about loan products to members and answers inquiries from members concerning loan services. Assists members in completion of consumer, credit card and mortgage loan applications. Performs loan disbursals, in-person or electronically, complying with all approval criteria. When disbursing funds, makes sure the member is familiar with all the terms, conditions, and collateral held on the note and disclosure. Performs all administrative duties associated with the VISA credit card program, establishing accounts, and performing account maintenance. Gathers, compiles, and prepares loan documents, liens, files, reports, and/or other legal matters relating to loans. Maintains and updates the security interest and insurance of all vehicle loans, title tracking, ensuring accurate and complete record retention. Release liens at the request and, on approval of the lending team. Maintains member loan files. Represents the credit union in a courteous and professional manner. Provides prompt, efficient, and accurate service to members. Maintains member confidentiality. Performs other duties as assigned. Skills, Knowledge, and Experience One to two years' experience in lending in a credit union or other financial institution preferred. Knowledge of lending principles and procedures, loan services, and credit union philosophy ideal. A2-year college degree or completion of specialized course study/certification in business and/or financial services. Well-developed communication and analytical skills required. Knowledge of Microsoft office products preferred: MS. Word, Excel, PowerPoint, Outlook and Teams. Proficiency in Spanish preferred. Disclaimer This position description is not a complete statement of all duties and responsibilities comprising the position. It contains only the facts necessary to evaluate the position on a fair basis.

About the Role: We are seeking a customer-focused Call Center Representative with experience in the banking, credit union, or healthcare industry. The ideal candidate is skilled in handling high-volume inbound and outbound calls, resolving customer inquiries, and delivering exceptional service while maintaining accuracy, confidentiality, and professionalism. Hours: Monday-Friday 8am-5pm (hybrid flexibility available after 6 months) Responsibilities: Respond to inbound calls and make outbound follow-up calls to assist customers with account, service, or benefits-related inquiries. Provide accurate information regarding products, services, policies, billing, claims, transactions, or account status. Navigate multiple systems to research and resolve issues in real time. Maintain a high level of confidentiality, especially when handling financial or sensitive health-related information. Document all customer interactions thoroughly and accurately in the CRM or related systems. Escalate complex issues to supervisors or specialized departments as needed. Meet or exceed call center performance metrics, including call quality, response time, and customer satisfaction. Adhere to compliance standards specific to the industry (e.g., HIPAA, banking regulations). Assist customers with troubleshooting online accounts, portals, or mobile applications. Contribute to continuous improvement by identifying opportunities to enhance customer service processes.

I am seeking dynamic insurance professionals for the office of David Munson Agency who are interested in helping my business grow through value based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast paced environment, then this is your opportunity for a rewarding career with growth potential. You will have a chance to learn how to market products and manage a business first hand while participating in my focused program to develop and enhance your skills and experiences. This could be the start of an exciting, challenging and fun career! Responsibilities Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification. Work with the agent to establish and meet marketing goals. Use a customer-focused, needs-based review process to educate customers about insurance options. As an Agent Team Member, you will receive... Salary plus commission/bonus Health benefits Profit sharing 401K Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement in my agency Signing Bonus up to $ Learning to market property/casualty, life, health, bank and mutual fund products Setting sales and growth goals Working closely with the agent to gain an understanding of the agents role and office logistics Learning how to network effectively If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm Insurance Companies. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. State Farm agents control which licensing requirements and training programs are offered or must be successfully completed by their employees. By accepting employment with a State Farm agent and/or successfully completing any licensing or training programs required by a State Farm agent, you are not guaranteed, promised or given any form of selection preference, should you choose to leave the agents employment and pursue the opportunity of becoming an independent contractor agent for State Farm Insurance Companies.If you choose to pursue an agency opportunity, you will need to apply and go through the regular State FarmInsurance Companies agentselection process

Safford Brown Mazda Fairfax is seeking a motivated and professional Automotive Buying Center Representative to join our team full-time. This is a unique position that combines business development, customer contact, and vehicle acquisition. You'll be the first point of contact for people who want to sell their car to us-not buy one. You'll handle incoming leads from Kelley Blue Book Instant Cash Offer, Facebook Marketplace, and other sources, while also reaching out to potential sellers directly. Once a seller visits the dealership, you'll greet them, assist with the vehicle appraisal process, and help complete the purchase paperwork when a deal is made. Responsibilities: Contact and follow up with leads from Kelley Blue Book Instant Cash Offer, Facebook Marketplace, and other platforms Schedule dealership appointments for vehicle appraisals Greet customers and gather vehicle information for appraisal Coordinate with the Used Car Manager to finalize offers Complete purchase paperwork and ensure a smooth customer experience Qualifications: Previous experience in automotive BDC, call center, or customer service preferred Excellent communication and organizational skills Professional, confident, and customer-focused demeanor Ability to work independently and stay organized Valid driver's license with a clean driving record Compensation & Schedule: $15 per hour + commission for each vehicle purchased Full-time, Monday-Friday 10:00 AM to 6:00 PM Option to work Saturday in place of a weekday Why Join Us: Safford Brown Mazda Fairfax is an award-winning dealership known for integrity, teamwork, and customer trust-core Mazda values that define everything we do. You'll be part of a supportive environment that rewards initiative and gives you the tools to succeed.

Job DescriptionBenefits: 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Signing bonus Training & development Tuition assistance ROLE DESCRIPTION: At the Scott McGrew Agency, we are more than just an insurance and financial services providerwe are a family. Our commitment to delivering customer-focused solutions drives everything we do. We pride ourselves on creating a warm, supportive atmosphere where clients and team members alike feel valued and empowered. Our goal is to be the one-stop solution for all insurance and financial needs, ensuring comprehensive and personalized service every step of the way. As a Registered Representative with my agency, you will successfully market the financial products that help manage everyday risks. Your proficient knowledge of our financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. Are you interested in owning your own business? This is a great way to become a successful Agent Aspirant. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Consult customers with financial planning and investment options. Assist customers with portfolio management and asset allocation. Conduct financial reviews and recommend appropriate products. Maintain compliance with financial regulations. QUALIFICATIONS: 3+ years of experience in financial services preferred but not required. Analytical and communication skills are a must. FINRA Series 6 and 63 licenses preferred. Life and Health license preferred.

Job DescriptionBenefits: Competitive salary Opportunity for advancement Training & development Job Posting: Insurance Sales Representative (Future Owner Potential) Company: Kathy Schultze State Farm Location: Frederick, PA Kathy Schultze State Farm is looking for a motivated Insurance Sales Representative who aspires to become an agency owner in the future. Join our team in Frederick, PA, and embark on a rewarding career with one of the nation's leading insurance providers. Responsibilities: Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Establish customer relationships and follow up with customers to ensure satisfaction. Provide prompt, accurate, and friendly customer service. Maintain a strong work ethic with a commitment to success each day. Participate in training and development programs to enhance sales skills and product knowledge. Requirements: Sales experience preferred; willing to train the right candidate. Excellent communication, interpersonal, and negotiation skills. Self-motivated and goal-oriented with a strong drive to succeed. Ability to work in a team environment. Desire to learn about insurance products and services. Must be eligible to obtain insurance licenses (we will assist with licensing process). Benefits: Competitive base salary plus commission and bonus potential. Comprehensive training and development programs. Health benefits package and retirement options. Paid time off and holidays. Opportunity for career advancement into agency ownership. How to Apply: If you are passionate about sales, customer service, and have a desire to grow into an agency owner role, we encourage you to apply for this exciting opportunity at Kathy Schultze State Farm. Please submit your resume and a cover letter explaining why you are interested in this position and your career goals. Join our team and start your journey towards becoming a successful insurance professional and agency owner! Kathy Shultze State Farm is an equal opportunity employer committed to diversity and inclusion in the workplace. About Kathy Schultze State Farm: Kathy Schultze State Farm has been serving the Frederick community for [XX] years, providing a range of insurance products including auto, home, life, and health insurance. We pride ourselves on delivering exceptional service and building long-lasting relationships with our customers.

Job Details Branch 22 Allentown Rd - Suitland, MD BankingDescription When you choose a job at Andrews Federal Credit Union, you give yourself the opportunity to grow, advance and make a difference. Andrews Federal is a mission-driven financial institution that focuses on giving members the tools they need to reach their financial goals. We are continually developing our team of dedicated employees who are ready to serve. To create and retain this elite workforce, we offer highly competitive compensation and benefits plans, including highly desirable features like: 12 Paid Holidays a Year, Including Your Birthday Retirement Plant - 401(k) with a 6% Match Childcare Stipend up to $2600 to assist Working Families Discount on Lending Products Tuition Reimbursement and Career Development Programs and Opportunities Employee Assistance Program - 24/7 Support for Families Affordable Healthcare Plan including Medical, Dental, Vision, and Rx Employer paid Long Term Disability, Life Insurance, and AD&D Short-Term Disability Vacation Leave and Sick Leave Free Parking And when you are part of Team Andrews, you have the opportunity to be part of something bigger-- to support the financial goals and dreams of Andrews Federal members in the US, Europe and worldwide. Come be a part of our success story - and let us help you shape your career story! Purpose of Position The Financial Service Representative is responsible for the tactical initiatives as they relate to building member relationships, providing world-class service and achieving branch goals. The incumbent will promote and build positive relationships with members and provide solutions to their financial needs, remaining committed to the organization's core values. ESSENTIAL DUTIES The position's essential duties include the following: Assumes responsibility for the efficient, effective, and accurate performance of Teller functions. Presents and explains Credit Union membership, products and services to potential and existing members and assists in meeting their financial needs. Keeps members informed of Credit Union policies and information, including types of available accounts, interest and dividend rates, payroll deduction options, and other related services. Identifies cross-selling opportunities through asking members pertinent questions, execution of active listening skills while communicating with members and anticipation of member needs. Responds to member's requests, problems, and complaints and/or direct them to the proper person for specific information or assistance. Build positive relationships with other lines of business by interacting with other business units. Refers members to departments for specialized needs (i.e., Mortgage). Refers members to designated Credit Union partners to fulfill financial counseling, investment and insurance needs. Reviews all available operational, product and procedure manuals in branch to become completely familiar with all branch operations, products, services and policies. Demonstrate effective communication with all internal and external business partners, including the retail partner, while effectively communicating upwards and across the organization. Volunteer for SEG sign-ups and other credit union activities. Remains cognizant of and adheres to Andrews Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act. REQUIRED EXPERIENCE High school diploma or GED. Must have 6 months experience in a sales/service role within the financial services industry or other types of retail businesses. Excellent interpersonal, verbal and written communication skills. Knowledge of how the financial markets impact the financial services industry and excel at representing credit union products and operations Minimal travel amongst branches may be required. PHYSICAL REQUIREMENTS The ability to sit and/or stand for extended periods of time. Must be able to use a computer keyboard and a 10-key calculator. PAY RANGE $21.25 to $27.00 In accordance with the Americans with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others or which impose undue hardships on the organization.

The Freedom Federal Credit Union Difference Freedom Federal Credit Union believes that a great member experience begins with a great team member experience. We value our team members not just for their talent, but also for the difference they make to our members and the communities we serve. We strive to help our team members live up to their fullest potential, and, with that in mind, provide each of them with a healthy, safe, and positive, yet challenging, work environment. A positive work-life balance, personal growth, purposeful work, and recognition of accomplishments are an essential part of what we offer. We're looking for people to join our team, who share our vision and passion to make a positive financial impact on our members' lives. If you're ready to take the next step, join Freedom to truly make a difference. Starting rate for this role is $20/hour (rate is commensurate with experience). This position is eligible for an incentive program of $25 per Guaranteed Asset Protection (GAP) policy or Mechanical Breakdown Protection (MBP) policy sold on vehicle loans. Summary: The Freedom Federal Credit Union Financial Services Representative I (FSR I) is responsible for delivering exceptional member service by identifying members' financial needs and providing them with suitable financial products and services. This role involves a combination of sales, customer service, and operational tasks aimed at enhancing member satisfaction and contributing to the growth of the credit union. Essential Duties & Responsibilities: Member Service: Greet members and visitors in a friendly and professional manner. Address member inquiries regarding account information, transactions, and credit union products and services. Resolve member issues and complaints promptly and effectively. Sales: Identify opportunities to cross-sell and up-sell credit union products and services, such as savings accounts, loans, credit cards, and insurance. Meet or exceed individual and branch sales targets. Conduct product presentations and explain the benefits and features of credit union offerings. Account Management: Open new member accounts, including savings, checking, and certificate accounts. Process loan applications, provide loan information, and follow up with members throughout the loan process. Assist members with account maintenance, including address changes, stop payments, and direct deposits. Transactional Duties: Perform teller duties such as cashing checks, accepting deposits, processing withdrawals, and handling payments. Balance cash drawers and reconcile discrepancies. Process wire transfers and other financial transactions accurately and efficiently. Compliance and Risk Management: Adhere to all credit union policies, procedures, and regulatory requirements. Maintain confidentiality and security of member information. Identify and report suspicious activities in compliance with anti-money laundering (AML) regulations. Team Collaboration: Work closely with other team members to ensure a cohesive and efficient branch operation. Participate in branch meetings and contribute ideas to improve branch performance and member satisfaction. Administrative Tasks: Maintain accurate records of member interactions and transactions. Prepare and submit reports as required by management. Keep abreast of changes in credit union products, services, policies, and procedures. Knowledge, Skills, and Experience Customer Service Orientation Sales Skills Communication Skills Attention to Detail Problem-Solving Abilities Technical Proficiency Time Management Team Collaboration Required Experience High School Diploma or equivalent; associate or bachelor's degree in finance, business, or a related field preferred. Minimum 1-year previous experience in customer services, cash handling, and sales; Previous experience in banking or financial services preferred. Knowledge of credit union operations and financial products. Proven experience in sales and member service with a track record of achieving targets. Ability to work flexible hours, including weekends, as needed. Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations, and explanations with members, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance. COMPANY INFORMATION: Freedom Federal Credit Union is a community-chartered federal credit union offering consumer financial services to those who live, work, volunteer, worship, attend school, or have family in Harford, Baltimore, & Carroll Counties as well as Baltimore City. Additionally, Freedom offers a full line of banking services for all businesses, associations, and other organizations that are based in those same locations. To learn more, visit freedomfcu.org. Freedom Federal Credit Union offers competitive compensation, and our benefit offerings include: Paid time off Accrual of 17 days in 1st year of employment 11 paid holidays with an extra floating holiday for your birthday Medical, Dental, and Vision coverage - Single and Family options available Supplementary Health Benefit offerings including Critical illness insurance, Accident Insurance, and Hospital Indemnity Plans Life and AD&D Insurance, Short-Term and Long-Term Disability Plans 401k Retirement Plan with employer match options after 1 year, potential for additional discretionary contribution from the organization each year Tuition Reimbursement options of up to $5,250 each year Freedom Federal Credit Union conducts credit, bond, and background checks. All new hires must present evidence of authorization to work in the US. Freedom Federal Credit Union participates in the E-Verify program. Freedom Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected Military/Veteran status and will not be discriminated against based on disability. If you are a disabled applicant and cannot apply online, please contact Freedom directly at ***************************** for assistance.