Member Experience Associate I
Member service representative job in Vidor, TX
Role:
To assist members with their financial transactions, including cash exchanges, processing payments and issuing and accepting negotiable instruments. To provide routine information concerning all credit union products and services. Supports sales and service culture throughout the company, training objectives and any other initiatives as directed.
Knowledge and Skills:
Experience
One month to twelve months of similar or related experience.
Education
A high school education or GED.
Interpersonal Skills
Work involves much personal contact with others inside and/or outside the organization for the purpose of first-level conflict resolution, building relationships, and soliciting cooperation. Discussions involve a higher degree of confidentiality and discretion, requiring diplomacy and tact in communication.
Other Skills
1. Strong interpersonal skills are a prerequisite necessary to the position.
2. Ability to operate general office equipment and other credit union provided equipment.
3. Must be able to operate related computer software as provided by the credit union.
4. Ability to grasp the effects of member requests as they relate to individual accounts.
5. Willingness to learn and progress within job role.
6. Ability to work as a member of a team and embrace the credit union philosophy and the credit union mission, vision, and core values.
7. Knowledge of common scam and fraud prevention practices.
8. Possess fundamental knowledge of the financial industry, including an understanding of the check clearing process along with negotiable instruments and collections.
9. Knowledge and understanding of the basic processes of other credit union departments and branches.
Auto-ApplyCustodial Customer Representative
Member service representative job in Beaumont, TX
Efficient Systems, a family owned and operated award winning Air Conditioning, Heating, & Indoor Air Quality company has serviced Southeast Texas since 1979. We offer maintenance, repair and replacement systems for residential, commercial and industrial clients throughout the greater Beaumont, Orange, Nederland, Lumberton, and Port Arthur area.
Efficient Systems offer only the best air conditioning, heating, and indoor air quality products. We service all makes and models of heating and air conditioning systems, and offer HVAC system design services for new construction and home remodeling. We also offer commercial refrigeration and kitchen equipment as well as building control systems and industrial dehumidification equipment.
Job Description
ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Answer incoming calls professionally.
• Verify and update patient demographics with each patient related call as needed.
• Screen callers to determine caller's needs.
• Schedule, cancel, confirm or reschedule appointments according to the scheduling guidelines.
• Transfer calls to the clinics according to protocol.
• Answer caller questions according to protocol.
• Take and forward messages to the appropriate party.
• Provide exceptional customer service to all callers.
• Maintain cultural sensitivity when dealing with customers and coworkers.
• Respond to customer inquiries.
OTHER DUTIES AND RESPONSIBILITIES:
• Maintain a safe work environment by remaining informed of and compliant with the clinic's safety policies, and in particular by application of safe practices in area of own responsibility.
• Compliance:
o Knowledgeable of and compliant with laws and regulations governing area of responsibility.
o Responsible for reporting any potentially non-compliant conduct.
o Cooperate fully with our Compliance Officer in upholding our Compliance Plan
• Act as a team player in all work situations.
• Always consider “what is the right thing” when making a decision.
• Maintain a safe work environment.
• Look for ways to improve job quality and create a fun work atmosphere.
• Assist financial screeners with filing, copying and other office duties during lower call volume periods.
• Build collaborative relationships with NTMs, financial screeners and front desk staff through strong communication.
• May assist with training other Call Center Attendants.
• Performs other duties and responsibilities as requested.
Qualifications
Requirements A. Education / Experience:
• High School diploma or GED preferred.
• One year phone service preferred.
• One year medical facility preferred.
Additional Information
Knowledge, skills and abilities:
• Fluent in both English and Spanish preferred.
• Good telephone etiquette and excellent keyboard skills
• Excellent grasp of call center guidelines, protocols and rules for scheduling and managing patients.
• Excellent interpersonal skills enabling the person to be able to react effectively and calmly in emergencies and within strict guidelines.
• The capacity to maintain the trust of the customers as well as customer confidentiality.
Member Service Representative
Member service representative job in Beaumont, TX
Our
Member Service Representatives
deliver exceptional service while assisting members with their financial needs. They use their knowledge and pro-active problem-solving skills to educate members about our products and services. Recognized for our commitment to employees, members, and the surrounding communities we serve, Neches is proud to be a Great Place to Work certified company. With $1 Billion in assets and over 80,000 members, we are dedicated to delivering signature service while providing financial resources to improve our members' financial well-being. We are proud of our local roots and Team Neches continues to be true to the credit union commitments. We are Family, Friends, Community.
Auto-ApplyAMTEX INSURANCE BILINGUAL CUSTOMER REPRESENTATIVE
Member service representative job in Port Arthur, TX
At
Amtex Insurance
, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!
Team Member Responsibilities:
Building effective relationships with clients
Selling policies to effectively meet the needs of our clients and explaining policy coverages
Strong and effective phone communication with customers and sales representative
Providing consistent, accurate and timely communication with clients in person, over the phone, etc.
Qualifications:
Ability to communicate with team members and clients
Ability to analyze, negotiate and compile customer renewals
Must be bilingual
Service Develop Rep PT
Member service representative job in Beaumont, TX
Job DescriptionSalary:
Service Development Representative:
Responsible for educating medical and business professionals, community resources, and other within the service area of the programs and services that our facility provides.
Required to apply experience, creativity, planning and leadership to achieve financial and strategic goals for assigned territory. Establish and maintain customer relationships.
Actively involved in business development by one-to-one contact and professional education.
Qualifications:
Business Development Experience with focus on healthcare.
Minimum 2 years experience in Sales or Development in healthcare and/or medical industry required.
Proven experience in marketing/sales/customer service or a clinical educator.
Accustom using mobile tools/applications
Acquire ability to observe goals minimum standards and always strive to exceed minimum standards
Proficient knowledge of tablets and smart phones
Effective verbal, organizational, interpersonal and Analytical problem solving skills
Must have a valid drivers license and a clean motor vehicle record, as well as carry applicable insurance
as required by state law.
CPR
Behavioral Management Training
Beaumont 06 Bakery - Food Service Rep - Part-Time
Member service representative job in Beaumont, TX
Overview Central Market is a specialty grocery that started in Austin, Texas in 1994, and has grown to multiple locations across the state. What makes Central Market one of the freshest markets in the country - Try a sumptuous selection of everything edible, for starters. We go straight to the source to bring you the finest food and drink the world has to offer. With hundreds of cheeses, thousands of wines, acres of produce, and aisles of experts, Central Market is a foodie's wonderland. Our commitment beyond the plate is another reason we're a cut above. We believe food is a way of uniting families and communities, of preserving cultures, and of starting new traditions. Each of our stores is a market in the truest sense and is a place to exchange goods, services, and ideas for those really into food.Responsibilities H-E-B needs energetic and motivated Partners willing to work hard and have fun while making our Customers feel welcome. No matter what background you bring, or where you are in your career, we welcome you to join our community where People come first.
As a Food Service Representative, you'll provide a well-stocked, well-maintained department while providing superior customer service. You'll prepare, package, and merchandise fresh product on a daily basis while maintaining all department and food safety / sanitation standards.
Once you're eligible, you'll become an Owner in the company, so we're looking for commitment, hard work, and focus on quality and Customer service. 'Partner-owned' means our most important resources--People--drive the innovation, growth, and success that make H-E-B The Greatest Omnichannel Retailing Company.
Do you have a:
HEART FOR PEOPLE... commitment to work hard to make sure People come first?
HEAD FOR BUSINESS... a strong sense of how what you do affects our Customers and our success?
PASSION FOR RESULTS... initiative to step up and do what needs doing?
We are looking for:
- a high school diploma
- communication and interpersonal skills; ability to work in a fast-paced environment
What is the work?
Customer Service:
- Provides superior customer service
- Takes orders from customers by telephone or in person
- Answers customer questions regarding products; assists them with selections
Food Service / Production:
- Prepares, packages, and merchandises fresh product effectively
- Slices, packages, labels, rotates, and culls products for poor quality
- Assists in technical areas as needed (e.g., basic set-up and clean-up processes)
Sales:
- Uses suggestive selling techniques and basic product knowledge to meet customer needs and build department sales
Food Safety:
- Cleans and sanitizes display cases
- Operates / maintains equipment properly
- Complies with H-E-B food safety and sanitation standards
- Complies with department / Store operating procedures
Additional Department-Specific Responsibilities:
BAKERY:
- Records production and shrink to aid in production planning
- Assists in technical areas as needed (e.g., baking, frying, and decorating)
- Culls bakery products for poor quality, expiration dates
DELI:
- Takes care of service counter Customers
- Uses ordering system applications
- Uses Fresh Production Planner
- Performs inventory management processes (MSI, PAW) as required
- If applicable, ensures catering orders are prepared and ready in time for Customer pickup
- Performs all sanitation and maintenance tasks for Deli slicers
PREPARED FOODS:
- Serves / packages products at customer's request
- Educates customers on preparation / reheating instructions of prepared foods
- Prepackages condiments (sauces, dressings) for prepared food items
- Cuts, slices, dices, chops, food in preparation for chef
What is your background?
- Minimum age 18 (mandatory)
- High school diploma, or equivalent
- Completion of Company Orientation, and food safety and sanitation training upon hire
Do you have what it takes to be a fit as an H-E-B Food Service Representative?
- Knowledge of computer systems and equipment (e.g., PC, symbol, scales, label machine)
- Strong customer service skills
- Communication and interpersonal skills
- Reading and writing skills
- Planning and organizing skills
Can you...
- Function in a fast-paced, retail environment, in detailed and precise tasks
- Work with Customers, staying attentive to their needs
- Perform the following, based on your Department?
Bakery:
- Constantly* reach at waist, grasp
- Frequently stand, walk, reach at shoulder, bend
- Occasionally sit, reach overhead, reach at knee, reach at floor, stoop, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements, shoulder abduction
- Occasionally be exposed to wet, cold, hot conditions, loud noise
- Demonstrate the ability to lift 50 lbs, and manage in excess of 70 lbs**
Deli:
- Constantly* reach at waist, grasp
- Frequently stand, walk, stoop
- Occasionally reach overhead, reach at shoulder, reach at knee, reach at floor, bend, squat, crouch, kneel, stair climb, pivot, twist, push / pull with arms, pinch, perform fine motor movements
- Occasionally be exposed to wet, cold, hot conditions, loud noise
- Demonstrate the ability to lift 55 lbs, and manage in excess of 65 lbs**
* While there may be exceptions, the measurements noted are generally defined as--Constantly: 5.5+ hours per 8-hour day; Frequently: 2.5 - 5.5 hours per 8-hour day; Occasionally: 0 - 2.5 hours per 8-hour day
** It is Partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the Partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another Partner or a manager.
08-2021 Check out our available talent pools to learn about future opportunities. Click here to get started.
Auto-ApplyCustomer Service Representative
Member service representative job in Port Arthur, TX
About Your Future with Distribution International
Are you looking for a career with an industry leader that drives the future of energy-efficient insulation and building material products? Is being part of a company that is recognized as a
“Great Place to Work”
of value to you? Look no further! At Distribution International, you will be part of a diverse and inclusive team that reflects our values of integrity and innovation by delivering solutions that make a difference in the communities we serve. Here, you are part of a company that rewards your contributions and encourages you to take ownership of your career.
Job Description
Your Responsibilities
In this role, you will serve as the key customer contact for our branch, providing order support and product information for our customers. If you are a resourceful team player, with a positive, professional attitude, then we want you to join our team working closely with Outside Sales Reps, Production Personnel, Insides Sales, Credit and Delivery to support the order fulfillment process.
Ability to maintain a positive rapport with customers, providing world class service.
Exemplary customer service skills, analytics and problem- solving skills.
Proficient computer skills to process and review dealer orders, requests and system generated acknowledgements.
Any other duty, task, or responsibilities as assigned.
Your Qualifications
Minimum of 18 years of age.
If operating a Company Vehicle, a valid driver's license will be required.
1- 2 years of experience in a customer service role.
Ability to perform basic math calculations.
Personable, enthusiastic and engaging personality.
Excellent communication skills, both verbal and written.
Travel Requirements
Type of Travel Required: Local
Amount of Travel Required:
Physical Requirements
Able to lift 50 lbs. unassisted to load and unload various products. Climb, stoop, kneel, crawl, and stand to perform daily work and ladder climbing, as needed.
Your Benefits
We care about the health and safety of all employees and provide a range of benefits to assist in prioritizing your wellbeing. Listed below are a few of our available benefits:
Competitive Compensation
Medical, Dental and Vision
Strive Wellness Program
401(k) Matching
Paid Holiday and Paid Time Off (PTO) for all positions
AssuredExcellence : minimal to no cost medical care and prescription drugs
Flexible Spending Accounts (FSA): Healthcare and Dependent care
Health Spending Account (HSA): with employer contribution
Life & Disability Insurance
Employee Assistance Program (EAP): in-person counseling, assistance and resources for family matters, legal and financial issues, etc.
Employee Referral Bonus
Paid Military Leave
Tuition Reimbursement
Length of Service Award
Compensation Range
$20.00 - $40.00
The actual base salary a successful candidate will be offered within this range will vary based on factors relevant to the position.
TopBuild Corp. (NYSE: BLD) is the leading installer and distributor of insulation and building material services nationwide. Distribution International is part of the TopBuild family of companies, which comprises of approximately over 450 branch locations across the United States and Canada. As a company, we actively engage in corporate social responsibility through our commitment to Environmental, Social, and Governance (ESG) practices. Additionally, we prioritize diversity and inclusion in our organization. If this interests you, we encourage you to join our company and find a variety of career opportunities awaiting you!
TopBuild Corp. is an equal opportunity employer (EOE), this includes protected Veterans/Disability. The employee must be able to perform the essential functions of the position. Upon request and absent undue hardship, reasonable accommodation will be offered to enable employees with disabilities to perform the essential functions of the job.
Auto-ApplyCUSTOMER SERVICE / SALES REPRESENTATIVE
Member service representative job in Beaumont, TX
Job Description
Are you a highly motivated, self-starter person with natural enthusiasm, people skills and problem solving skills? is perfect for you. RNR is driven with a family culture and environment. We work with a passion and have tons of fun in the process.
As a Sales Representative you'll be responsible for dealing with customers, answering queries, selling goods, handling payments and making sure that our products are attractively displayed. The Sales Representative will also be expected to create sales goals and forecast future sales projections while continually looking for ways to increase sales and improve efficiency and customer service, as well as monitoring competitors and training staff.
The Customer Service / Sales Representative is a full time opportunity and offers great pay, benefits as well as great growth potential.
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is very helpful to the success at this opportunity.
Requirements/Responsibilities
Customer Service / Sales Representative Requirements / Responsibilities
* Making sure that your store meets sales targets / goals
* Running promotions
* Managing stock levels
* Reviewing all Sales Rental Orders for compliance and approval
* Analyzing sales figures
* Create goals and sales strategies
* Contacting all prospects daily from prior interests with RNR
* Forecasting future sales
* Dealing with customer service opportunities
* Maintain competitor sales and promotions knowledge
* Training store associates
Apart from these specific tasks, we are also looking for this position to quickly advance into an Assistant Manager position. RNR Custom Wheels & Tire Express is experiencing tremendous growth.
We offer competitive base pay, commissions, bonuses and a complete benefits package.
Other Requirements:
Valid State Driver License with a clean driving history
We conduct drug screen, & background check
Prior experience as customer service, account executive, sales rep, account manager, sales manager, account representative is important to the success at this opportunity.
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Beaumont, TX
Job DescriptionBenefits:
License reimbursement
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Heather Montagne - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Financial Service Representative I
Member service representative job in Beaumont, TX
Job Description
Essential Functions:
The position of Financial Service Representative (FSR) is responsible for providing exemplary customer service to all bank customers. The FSR is responsible for answering questions and providing information upon request from bank customers and assisting them in understanding and utilizing the banks products and services. Opening and servicing new and existing bank customers accounts. The FSR will assist and support the Lobby Manager in leading other employees to meet and exceed excellent customer experience. Maintain and operate a teller cash drawer in order to process customer transaction requests. Establish and maintain customer records in order to adhere to all banking regulations.
The Financial Service Representative must help assure compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
JOB DUITES:
New Accounts
Interview consumer(s) desiring to establish a banking relationship with Third Coast Bank SSB.
Responsible for maintaining current knowledge of bank products and services offered.
Open new accounts and service existing accounts for personal and commercial customers.
Obtain consumer identification information as required per CIP and the USA Patriot Act. (Information must be obtained prior to opening an account.)
Obtain all required identification information and commercial documentation for business customers as required per CIP. (Prior to opening a business account.)
Update customer files, signature cards, resolutions, etc. for bank records.
Screen personal account holders via ChexSystems.
Screen commercial accounts via FIS eAccess/ChexSystems online
Process ATM/Debit Card and check order requests.
Establish and reset online banking access through NetTeller.
Cross-sell bank products and services to new and existing bank customers.
Open, close and service certificate of deposits for personal and commercial customers
Process Individual Retirement Accounts (IRA) opening, closing, and transfer request.
Establish and update new account files.
Maintain daily rate sheet.
Serve as a Notary for bank customers as well as bank personnel* (if approved by bank Cashier).
Teller Line
Maintain and operate a teller cash drawer.
Assist bank customers with account deposits, check cashing, and savings and checking withdrawals.
Process loan payments.
Issue Cashiers checks and money orders.
Keep records of money and negotiable instruments as required per banking regulations.
Adhere to BSA regulations for reporting CTR, MIL, and SAR documentation.
Answer general account questions for bank customers.
Cross-sell bank products and services.
Scan all proof work through Branch Capture and confirm all work has been balanced at the close of the business day with FIS.
Balance cash drawer at the close of the business day.
File all proof work at the close of the business day.
Safe Deposit Box: (if applicable at your assigned branch location)
Open and close safe deposit boxes via FIS.
Establish and update safe deposit box account files.
Prepare new and updated safe deposit box contracts.
Allow access to Safe Deposit Box Vault to customers.
Complete entry tickets for customers accessing box and enter the data into FIS.
Maintain current job knowledge and adhere to all bank policies and procedures
Maintain current job knowledge of bank products and services.
Practice quality teamwork to ensure the success of the bank as a whole as well as your assigned banking center.
Answer telephones, answer questions and direct callers to proper Bank personnel.
Assume responsibility for various department functions in the absence of staff members or in overwhelming situations.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Job Type:
This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Travel:
No travel is expected for this position.
Work Environment:
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.
Physical Demands:
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Mental Demands:
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Education and Experience:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
High school diploma or general education degree (GED) required, Bachelors degree preferred; minimum of one (1) year teller experience, two (2) years of new accounts experience of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bilingual in Spanish is preferred.
Intermediate experience, knowledge and training in branch operation activities, terminology and products and services.
Knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.
Customer Service Rep(06660) - 2107 Macarthur Dr
Member service representative job in Orange, TX
Job Description
ABOUT THE JOB We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has a lot of ways for you to gr4ow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza company in the world requires execptional team members working together. At Domino's Pizza, our people come first! JOB REQUIREMENTS You must be 16 years or older. Have an outgoing personality. GENERAL JOB DUTIES FOR ALL TEAM MEMBERS Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare all products. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility on a daily basis. COMMUNICATION SKILLS Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person. ESSENTIAL FUNCTIONS?SKILLS Ability to add, subtract, multiply, and divide accurately ang quickley (may use a calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen. Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.
Additional Information
All your information will be kept confidential according to EEO guidelines.
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Vidor, TX
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Lauren Gilbert - State Farm Agent, you will generate the kind of exceptional client experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you an ideal fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist clients with policy changes and updates.
Process insurance claims and follow up with clients.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Strong communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Part-Time Customer Service Tax Representative
Member service representative job in Orange, TX
We are seeking a dedicated and detail-oriented Part-Time Customer Service Tax Representative to join our team. This role is essential in providing exceptional customer service and support to clients regarding tax-related inquiries and issues. The ideal candidate will possess strong communication skills, a keen eye for detail, and an understanding of basic tax principles.
**Key Responsibilities:**
- Handle incoming calls and emails from clients with tax-related inquiries in a courteous and professional manner.
- Provide accurate information and solutions to clients regarding their tax concerns, ensuring a positive customer experience.
- Assist clients with the completion and submission of tax-related documents.
- Maintain up-to-date knowledge of current tax laws and company policies to provide accurate information to clients.
- Keep detailed and accurate records of client interactions and transactions.
- Collaborate with the tax team to address and resolve complex client issues.
- Manage multiple inquiries simultaneously while maintaining a high level of attention to detail.
**Qualifications:**
- High school diploma or equivalent
- Prior experience in customer service, preferably in a financial or tax setting.
- Strong verbal and written communication skills.
- Ability to work independently and as part of a team.
- Proficiency with Microsoft Office
- Basic understanding of tax principles and regulations.
**Work Schedule:**
The office is open Monday-Saturday from 9:00 am-8:00 pm.
This is a part time job offering 25-30 hours a week with a flexible schedule, however once the schedule is set employees are expected to be there when scheduled.
This is a 2-3 month (6-12 weeks) assignment during tax season, to begin the first week of January 2026. Applicants must be willing to commit to the full length of the assignment.
*Pre-Employment Requirements**
- Must provide 3 Professional References immediately after completion of initial phone interview.
- All applications must have a complete current resume attached, and be a Texas or Louisiana resident
in order to be considered for the position.
considered
- Valid Driver's License and Social Security Card
**Your resume MUST DETAIL your experience, in order to be
Sales & Service Representative
Member service representative job in Sulphur, LA
MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** The Sales & Service Representative is responsible for delivering business-to-business customer service through the order process of pipe, valves, and fitting products (PVF). The Sales & Service Representative creates and/or enter quotes, process customer orders, and resolve customer issues. The Sales & Service Representative plays a critical role in maximizing value for customers while driving MRC Global strategies for safety, gross margin growth, and financial/operational performance.
**Key Duties & Responsibilities**
+ Respond to customer requests for quotes by sourcing products from existing Company inventory or buying them out externally.
+ Build quotes that simultaneously create value for the customer and profitability for MRC Global.
+ Identify and actively pursue sales opportunities to contribute to overall sales growth.
+ Ability to proactively engage with customers and utilize product knowledge to make recommendations and offer add-on solutions that maximize customer delight and drive sales growth.
+ Utilize MRC Global systems/software to create quotes, locate available products/materials, process customers' orders, create vendor purchase orders (PO), and perform other tasks related to customer needs.
+ Adhere to customer contract requirements related to pricing/non-contract pricing, freight, delivery schedules, and KPIs.
+ Verify the on-time shipping/delivery status of pending inbound and outbound shipments; communicate status proactively with the customer and adjust product sourcing efforts if needed.
+ Proactively respond to customers' needs and concerns with options by using a problem-solving approach.
+ Validate that products specified in customers' quote requests are permitted per their respective approved manufacturer's list (AML) or other customer-provided specifications.
+ Reference customer processing guides and other tools/resources to maintain familiarity with customer preferences/processes.
+ Consult with the manager, other MRC Global departments, and suppliers as necessary to create the best possible customer experience.
+ Service next-level customer needs, including orders involving externally sourced labor, return material authorizations (RMA), purchase order changes, and orders involving special invoicing needs.
+ Communicate responsively and professionally with customers, suppliers, and coworkers to execute all main steps of the order process.
**Required Experience**
+ One (1) or more years' experience in a dedicated customer-facing role, inside sales, and/or warehouse services; OR recent completion of post-secondary education to include any of the following: Technical/Trade School, associate degree, bachelor's degree, preferably with studies in industrial or sales.
**Skills & Abilities**
+ Competent in the use of computers and software applications.
+ Ability to communicate and promote ideas and transfer detailed knowledge to others.
+ Ability to effectively present information in one-on-one and small group situations.
+ Attention to detail; works with a sense of urgency.
**Working Conditions**
+ Frequent driving/traveling.
+ Able to interact with others frequently.
+ Most work is performed at a desk or in front of a computer.
+ Able to sit/stand for long periods of time.
+ For additional position-specific details regarding the physical and mental demands and working conditions, contact Human Resources.
+ Reasonable accommodation may be made to enable individuals to perform essential functions.
Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
California Employee Data Collection Notice (*******************************************************************************************************
At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work.
We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth.
**MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team.
At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members.
We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
Customer Service Representative
Member service representative job in Sulphur, LA
Job DescriptionDescription:
JOB TITLE:
Customer Service Representative
DEPARTMENT:
Training
CSRs represent our organization and are the face of our company. Customer service representatives respond to customer inquiries via telephone and face-to-face meetings. The CSRs meet the needs of customers by providing quality service. The list below is not comprehensive of all potential job duties. Other duties may be assigned as needed.
Essential Job Responsibilities
Customer Transactions
Ensure a smooth check-in process for students
Answer phone calls and help customers with questions or concerns
Assist with company inquiries and scheduling issues
Maintain confidentiality regarding students' information.
Maintain a positive and professional attitude with customers
Teamwork
Work with other CSRs to answer phone calls in a timely manner
Set up and break down instructor-led courses
Lab Monitoring
Observe student behaviors in the training rooms and computer labs
Ensure the integrity of the testing processes is not compromised
Assist students with questions and concerns
Walk and stand for extended periods of time while monitoring students
Encourage positive client learning and ensure customer service standards are upheld
Live Online Proctor
Checks in trainees and verifies identification prior to testing
Monitors trainees throughout training event
Communicates lab rules and policies to trainees as needed while proctoring to ensure adherence to HASC rules and policies
Explains the course and/or exam processes
Assists trainees with technical assistance related to course navigation, login process, or equipment setup
Understands testing procedures for each exam and adheres to company quality and security measures
Reports suspected irregularities or trainee behavior to management immediately
Responsible for maintaining professional and respectful demeanor
Assists with covering for lunches and breaks
Reports all course problems or discrepancies in a timely and efficient manner to the Supervisor of Live Online Proctoring
Performs other duties as assigned
Opening and Closing Lab
Ensure labs are functional and operating in the mornings
Print class rosters each morning and prepare for students
Sanitize testing areas at end of each day
Arm and disarm facility as assigned
Additional Daily Lab Duties
Ensure testing areas are sanitized between customers
Communicate and coordinate with front counter Customer Service Representatives
Score tests for select courses
Troubleshoot computers when customers experience difficulties
Competencies
Communication Proficiencies
Troubleshooting and multitasking
Technical Capacity
Customer/Client Focus
Problem Solving/Analysis
Teamwork Orientation
Preferred Skills & Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education and/or Experience
High school diploma or GED diploma, or six months to a year related customer service/cash handling experience, or equivalent combination of education and experience.
Language Skills
Ability to understand, read, write, and speak English. Individuals with the ability to speak Spanish are beneficial.
Reasoning Ability/ Decision Making
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret and carry out a variety of instructions furnished in written, oral, diagram, or schedule form.
Computer Skills
To perform this job successfully, an individual should have knowledge and proficiency in Microsoft Word, Excel, and PowerPoint. Individuals should also have knowledge of Microsoft Outlook, internet software, and other applications. (i.e. OMNI, S2V)
Physical Demands
While performing the duties of this job, the employee is regularly required to read, talk or hear. The employee frequently is required to stand, walk, sit, use hands to handle training equipment and tools, reach with hands and arms, climb or balance, stoop, kneel, crouch, and crawl. The employee occasionally lifts and/or moves up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Work Environment
This job is typically in an office environment and may also require travel as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Reporting Responsibilities
The Customer Service Representative reports directly to the Operations Manager or site Supervisor. This position does not have direct reports.
Requirements:
Customer Service Representative - State Farm Agent Team Member
Member service representative job in Sulphur, LA
Job DescriptionBenefits:
Simple IRA
License reimbursement
Bonus based on performance
Competitive salary
Flexible schedule
Opportunity for advancement
Paid time off
Training & development
ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Sam Bowers - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates.
RESPONSIBILITIES:
Answer customer inquiries and provide policy information.
Assist customers with policy changes and updates.
Process insurance claims and follow up with customers.
Maintain accurate records of customer interactions.
QUALIFICATIONS:
Communication and interpersonal skills.
Detail-oriented and able to multitask.
Previous customer service experience preferred.
Financial Services Representative
Member service representative job in Groves, TX
World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers.
The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture.
Hourly Pay: $15-$19
What you'll do:
Guide customers toward upward credit mobility through good financial choices.
Provide top-tier customer service, assisting customers with questions, concerns, and products.
Process and prepare loan applications.
Take and process payments.
Prepare loan documents and execute loan closing on current renewal loans.
Balance assigned cash drawer daily.
Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank.
Maintain strong customer relationships and build community within your branch.
Other duties include but are not limited to:
Call approved and unmade applications to close loans daily.
Help build tax clientele and provide tax services.
Send complete and accurate credit denial letters within 30 days from the date of application.
Pay branch expenses as instructed by Branch Manager.
Experience (and Requirements) that will WOW us!
Must be able to demonstrate self-confidence and organizational skills.
A history of choosing kindness, showing compassion, and helping others.
The willingness to seek quality-driven solutions and embrace new ideas.
Absolute team player - pitching in when needed and accepting help, too.
To perform this job successfully, an employee must have basic computer skills.
A valid driver's license & access to a dependable vehicle.
Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities.
Why World?
We hire from within: we want to see you grow and climb in this company.
Each year, we promote 80% of Financial Services Reps to management.
75% of World's Operations Executives moved up from a similar role.
We pay you to give back: employees get paid volunteer hours each year.
Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days.
Paid holidays, vacation time, and a 401(k) plan (including company match).
Be part of a team with clear values, strong community, and a sense of belonging.
We'll get you home for dinner: your life outside of work is priority #1
You'll make a positive impact on the lives of the customers you serve.
Who is World?
Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care.
Physical Demands and Working Conditions:
• Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching.
• Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers).
• Requires regular use of vision, hearing, fine motor skills, and verbal/written communication.
• Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration.
• Occasional local travel; may include extended hours, evenings, or weekends.
• Standard indoor office setting with shared workspace, typical noise, lighting, and temperature.
• Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically.
• Regular, reliable attendance and punctuality are essential.
Disclaimers:
Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship.
Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs.
It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
Auto-ApplyCustomer Service Representative-Floater
Member service representative job in Sulphur, LA
Responsible for: covering CSR - receptionist, exercise tech, smoothie bar & child care post positions
SPECIFICATIONS
Educational Requirements:
Required: High School Diploma
Prefer: A student in a health related field - Exercise Science, Exercise Physiology, Sports Medicine, and Human Performance.
B. Experience Requirements: Prefer experience in exercise and fitness.
C. Special Requirements: Basic Life Support -- Course C and Standard First Aid
JOB RELATED HAZARDS
Physical demands, such as: Standing, bending, lifting, and lending physical support to clients.
Service Development Representative
Member service representative job in DeQuincy, LA
Job Description
The Service Development Representative is responsible for educating medical and business professionals, community resources, and others within the service area of the programs and services that our facility provides. He/She will be expected to apply experience, creativity, planning and leadership to achieve financial and strategic goals for assigned territory. He/She should be seeking new revenue opportunities while maintaining existing revenue by establishing and maintaining customer relationships. He/She is actively involved in business development by one-to-one contact and professional education.
QUALIFICATIONS:
Three years of proven successful Marketing/Sales experience in a healthcare setting preferred
Experience in Medicare and Medicaid reimbursements and commercial insurance preferred
Basic to intermediate experience with Microsoft office products - Word, Excel preferred
Must have a valid driver license and a clean motor vehicle record, as well as carry applicable insurance as required by state law
Must be able to read, write, and speak English, as well as possess excellent verbal and written communication skills
Financial Service Representative I
Member service representative job in Beaumont, TX
Essential Functions: The position of Financial Service Representative (FSR) is responsible for providing exemplary customer service to all bank customers. The FSR is responsible for answering questions and providing information upon request from bank customers and assisting them in understanding and utilizing the banks products and services. Opening and servicing new and existing bank customers accounts. The FSR will assist and support the Lobby Manager in leading other employees to meet and exceed excellent customer experience. Maintain and operate a teller cash drawer in order to process customer transaction requests. Establish and maintain customer records in order to adhere to all banking regulations.
The Financial Service Representative must help assure compliance with all Bank policies and procedures, as well as, all applicable state and federal banking regulations.
JOB DUITES:
New Accounts
* Interview consumer(s) desiring to establish a banking relationship with Third Coast Bank SSB.
* Responsible for maintaining current knowledge of bank products and services offered.
* Open new accounts and service existing accounts for personal and commercial customers.
* Obtain consumer identification information as required per CIP and the USA Patriot Act. (Information must be obtained prior to opening an account.)
* Obtain all required identification information and commercial documentation for business customers as required per CIP. (Prior to opening a business account.)
* Update customer files, signature cards, resolutions, etc. for bank records.
* Screen personal account holders via ChexSystems.
* Screen commercial accounts via FIS eAccess/ChexSystems online
* Process ATM/Debit Card and check order requests.
* Establish and reset online banking access through NetTeller.
* Cross-sell bank products and services to new and existing bank customers.
* Open, close and service certificate of deposits for personal and commercial customers
* Process Individual Retirement Accounts (IRA) opening, closing, and transfer request.
* Establish and update new account files.
* Maintain daily rate sheet.
* Serve as a Notary for bank customers as well as bank personnel* (if approved by bank Cashier).
Teller Line
* Maintain and operate a teller cash drawer.
* Assist bank customers with account deposits, check cashing, and savings and checking withdrawals.
* Process loan payments.
* Issue Cashiers checks and money orders.
* Keep records of money and negotiable instruments as required per banking regulations.
* Adhere to BSA regulations for reporting CTR, MIL, and SAR documentation.
* Answer general account questions for bank customers.
* Cross-sell bank products and services.
* Scan all proof work through Branch Capture and confirm all work has been balanced at the close of the business day with FIS.
* Balance cash drawer at the close of the business day.
* File all proof work at the close of the business day.
Safe Deposit Box: (if applicable at your assigned branch location)
* Open and close safe deposit boxes via FIS.
* Establish and update safe deposit box account files.
* Prepare new and updated safe deposit box contracts.
* Allow access to Safe Deposit Box Vault to customers.
* Complete entry tickets for customers accessing box and enter the data into FIS.
* Maintain current job knowledge and adhere to all bank policies and procedures
Maintain current job knowledge of bank products and services.
Practice quality teamwork to ensure the success of the bank as a whole as well as your assigned banking center.
Answer telephones, answer questions and direct callers to proper Bank personnel.
Assume responsibility for various department functions in the absence of staff members or in overwhelming situations.
Supervisory Responsibility:
This position has no supervisory responsibilities.
Job Type:
This is a full-time, non-exempt position. Typical work hours are Monday through Friday, 8:00am to 5:00pm.
Travel:
No travel is expected for this position.
Work Environment:
This job operates in a professional office environment. This position uses office equipment such as computers, phones, copy and fax machines, calculators, filing cabinets and printers.
Physical Demands:
This position will be responsible for writing, typing, speaking, listening, lifting (up to 50 pounds), driving, carrying, seeing (such as close, color and peripheral vision, depth perception and adjusted focus), sitting, pulling, walking, standing, squatting, kneeling and reaching.
Mental Demands:
The incumbent in this position must be able to accommodate to reading documents or instruments, detailed work, problem solving, customer contact, reasoning, math, language, presentations, verbal and written communication, analytical reasoning, stress, multiple concurrent tasks and constant interruptions.
Education and Experience:
These specifications are general guidelines based on the minimum experience normally considered essential to the satisfactory performance of this position. The requirements listed below are representative of the knowledge, skill and/or ability required to perform the position in a satisfactory manner. Individual abilities may result in some deviation from these guidelines.
* High school diploma or general education degree (GED) required, Bachelors degree preferred; minimum of one (1) year teller experience, two (2) years of new accounts experience of related experience and/or training; or the equivalent combination of education and experience. Work related experience should consist of a financial institution cash handling and customer service background. Educational experience, through in-house training sessions, formal school or financial industry related curriculum, should be business or financial industry related. Bilingual in Spanish is preferred.
* Intermediate experience, knowledge and training in branch operation activities, terminology and products and services.
* Knowledge of related state and federal banking compliance regulations, and other Bank operational policies.
* Intermediate skills in computer terminal and personal computer operation; mainframe computer system; and word processing, spreadsheet and account opening software programs.