Member service representative jobs in Canton, OH - 1,207 jobs

Position Overview: Deliver a best-in-class, customer-centric experience through accurate and efficient handling of claims and returns. The Claims & Returns Specialist is responsible for investigating product-related issues, processing RMAs, coordinating replacements or credits, and ensuring timely, professional communication between customers, Sales, Quality, and Production. Essential Job Functions: Deliver a best-in-class, customer-centric experience with every customer interaction across every channel (calls, emails, chat, text). Communicate clearly and professionally in both verbal and written formats. Demonstrate a positive, empathetic, and professional demeanor toward all customers and colleagues. Maintain ownership of all assigned cases through full resolution, ensuring a one-touch experience whenever possible. Accurately process RMA requests, credits, replacements, and adjustments in ERP and CRM systems according to company policy. Validate claim details, including original order, shipment, and inspection records, to ensure complete and accurate resolution. Follow all established workflows and work instructions to ensure consistency and compliance. Meet or exceed Customer Experience performance metrics, including SLA compliance, response time, quality, and order accuracy. Collaborate with Quality, Production, and Shipping to verify root cause and coordinate appropriate corrective action (e.g., repair, remake, or credit). Maintain accurate documentation, including case notes, RMA logs, return authorizations, photos, and investigation summaries. Communicate clearly and professionally with internal teams to ensure customer needs are met in full and on time. Escalate complex or unresolved cases promptly to the Lead or Manager, Customer Experience, for support. Identify recurring issues or trends and escalate to Quality or the Manager, Customer Experience, for analysis. Demonstrate a command of product and industry knowledge when assisting with questions, providing guidance and choices to our customers. Understand and effectively use applicable technology as required by the business, including ERP, Salesforce and Microsoft Outlook. Non-Essential Job Functions: Other duties as assigned Training: On the job Qualifications: Education & Certifications: High school diploma or Equivalent through Associate's Degree or higher preferred, but not required Experience: 1-3+ year(s) customer service experience preferred, Intermediate or higher skill level in Microsoft Outlook, Excel, and Word, Experience in business software - ERP, order entry software, CRM preferably Salesforce Key Competencies: Performs well under pressure, Technophile, Team-Oriented, Listening, Problem-Solving, Time Management, Flexible, Highly Organized, Detail-Oriented, Reliable, Highly Engaged, Professional Communication (written & verbal), Coachable, Empathetic Physical Requirements: Long periods of sitting or standing at an individual workstation, heavy computer work. Working Conditions: Daily work in a temperature-controlled office environment, heavy computer work, must be able to stand/sit for the duration of the workday EEO Statement: National Safety Apparel provides equal employment opportunities for all persons regardless of race, color, religion, sex, national origin, handicap, disability, ancestry, age, veteran status, marital status, sexual orientation or any other protected group status as defined by law.

The Member Support Representative is considered the “front line” of the ministry in assisting members with general inquiries by phone and email. This entry-level role is ideal for candidates who enjoy engaging with people, are servant-minded, and can provide compassionate and professional support. In addition to answering questions and resolving issues, the position also provides opportunities to minister to members through prayer and spiritual encouragement. WHAT WE OFFER Faith and purpose-based career opportunity! Fully paid health benefits Retirement and Life Insurance 12 paid holidays PLUS birthday Lunch is provided DAILY. Professional Development Paid Training ESSENTIAL JOB FUNCTIONS Respond to member inquiries via phone and email promptly, with time sensitivity and professionalism. Verify and update member information accurately in CHM's systems. Log and track all interactions in the member management system (Gift Manager or CRM). Follow standard operating procedures (SOPs) when handling common inquiries. Provide accurate information about CHM guidelines, membership, billing, and processes. Attract prospects by answering questions, giving suggestions, and making recommendations to obtain membership when appropriate. Review and assess member concerns, escalating to management when necessary. Handle escalated or emotional calls with empathy, offering prayer or spiritual encouragement when appropriate. Meet established performance standards (e.g., call volume, response time, member satisfaction). Participate in team meetings, training sessions, and development opportunities to stay current with CHM policies and systems. Protect member confidentiality and comply with HIPAA and organizational privacy standards. Thrive in a collaborative team environment and contribute positively to overall team goals. Uphold the mission, vision, values, and service standards of CHM in every interaction. Maintain a professional demeanor at all times. Perform other job duties as assigned by management. QUALIFICATIONS & EXPERIENCE REQUIREMENTS Required: High School Diploma or equivalent. Preferred: Some college coursework in business, communications, or related field; or 1-2 years of customer service experience. Proficiency in Microsoft Office programs (Word, Excel, Outlook). Ability to operate a PC and navigate information systems/applications (Gift Manager or similar CRM software). Experience using routine office equipment (fax, copier, printers, multi-line telephones, etc.). Strong verbal and written communication skills, with active listening ability. Strong organizational, analytical, and problem-solving skills. Ability to manage workload, multi-task, and adapt to changing priorities. Patience, empathy, and conflict-resolution skills for handling sensitive or difficult calls. CORE COMPETENCIES Interpersonal Communication Servant Leadership Mindset Teamwork & Collaboration Conflict Resolution Detail Orientation & Accuracy Adaptability & Flexibility PERFORMANCE EXPECTATIONS Maintain accuracy and efficiency in all member records updates. Meet or exceed department standards for call and email response times. Consistently achieve high member satisfaction scores. Demonstrate reliability, accountability, and professionalism in all duties. WORK ENVIRONMENT & PHYSICAL REQUIREMENTS Standard schedule: Monday-Friday, 9:00 AM-5:00 PM (with flexibility for ministry needs). Office-based environment with regular phone and computer use. Ability to sit at a desk and use a computer/phone for extended periods. Manual dexterity for typing and handling office equipment. About Christian Healthcare Ministries Founded in 1981, Christian Healthcare Ministries (CHM) is a health care sharing ministry for Christians. CHM is a nonprofit, voluntary cost-sharing ministry through which participating Christians meet each other's medical bills. The mission of CHM is to glorify God, show Christian love, and experience God's presence as Christians share each other's medical bills.

Full time Days 6am-6pm / Nights 6pm-6am Patrols assigned areas of Hospital campus in order to maintain an orderly and safe environment for patients, visitors and staff. Enforces Hospital policies and procedures, and applicable local and state laws. Upholds the mission, vision, values and customer service standards of Children's Hospital Medical Center of Akron (CHMCA). This position is unarmed, with a continual focus and development to elevate to the rank of armed security officer. Responsibilities: 1. Patrol the campus and the surrounding areas being highly visible and alert for safety and security hazards and suspicious activities, working independently with minimal to no supervision. Secures buildings, offices, classrooms and other areas. 2. Respond to alarms and all calls requesting Department of Public Safety services. 3. Knowledge of Department Policies and Procedures with flexibility to modify under certain circumstances for optimal results. 4. Contain and control crowds in order to preserve peace, providing a safe environment during large events. 5. Enforce all parking rules and regulations, assist motorists with vehicle problems, and provide escorts to patients, visitors, and staff. 6. Ability to communicate clearly and concisely, and effectively via two way radio, computer, email, telephone, and verbal communications. 7. Ability to effectively interact with populations of patients/customers with an understanding of their needs for self-respect and dignity utilizing de-escalation and other communication techniques. 8. Ability to use a Record Management System to document incident reports in a complete, concise, and proper manner. 9. Provide appropriate medical assistance to the sick and injured by providing first aid and/or alerting medical staff. 10. Complete and successfully pass Field Training with a Field Training Officer (FTO). 11. Performs all other duties and responsibilities as assigned or directed by Supervision or Command Staff. Other information: Technical Expertise Education and Experience 1. Must be 18 years of age or older at time of hire. 2. High School Diploma or equivalent. 3. Possesses a valid Ohio driver's license (and ability to obtain and maintain eligibility of insurability as determined by the CHMCA insurance carrier's requirements to operate CHMCA vehicles) and reliable transportation to report to alternate sites. 4. Successful completion of the OPOTA Private Security Academy preferred. 5. Successfully complete a thorough background investigation. Full Time FTE: 1.000000

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Services Consultant to join our Rexel team in SOLON, OH! Summary: The Industrial Automation Solutions & Services Specialist is responsible for the growth of sales and customer application pre-sales and post-sales support for all Automation solutions and services. What You'll Do: * Meet or exceed sales goals of solutions and services offer * Develop sales strategies, promotions, programs, and plans for solutions and services growth * Develop annual performance goals, objectives, and solutions and services action plans * Prepare periodic sales funnel, weekly sales reports, etc. * Provide solutions and services support for internal and external customers via on-site visit, phone, and email * Establish relationships with sales and customers to better understand solutions and services potential * Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) * Work with sales to establish joint strategies and activities * Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting * Create and present technical and commercial training for internal and external customers * Describe or demonstrate solutions and services to customers * Follow up on all business leads assigned by management, marketing, technical department, or supplier partners * Acquire, use, and continuously develop personal technical knowledge * Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery * Work with prospective customers to move projects through the sales cycle to conclusion * Properly prepare for sales calls, customers events, etc. * Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need * 5+ years of equivalent experience * Sales or marketing experience preferred * Electrical distribution industry or related experience preferred * High School or GED - Required * 4 Year / Bachelor's Degree - Preferred * * Engineering or technical degree preferred Knowledge, Skills & Abilities * Intermediate/advanced computer skills, specifically with Excel/Outlook/Word * Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations * Ability to write reports, business correspondence, and procedure manuals * Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public * Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel * Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility Additional Information Physical Demands: * Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% * Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% * Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% * Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% * Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% * Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: * Up to 10 pounds - Occasionally - up to 20% Working Environment: * Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50% * Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% * Travels to offsite locations - Frequently - 21% to 50% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: * Medical, Dental, and Vision Insurance * Life Insurance * Short-Term and Long-Term Disability Insurance * 401K with Employer Match * Paid vacation and sick time * Paid company holidays plus flexible personal days per year * Tuition Reimbursement * Health & Wellness Programs * Flexible Spending Accounts * HSA Accounts * Commuter Transit Benefits * Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. * Employee Discount Programs * Professional Training & Development Programs * Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

WOOSTER COMMUNITY HOSPITAL JOB DESCRIPTION Health and Wellness Member Services Associate - 1822 MAIN FUNCTION: The Member Services Associate is responsible for executing the daily operations of the Reception Desk and achieving excellence in customer service to HealthPoint members, clients, and facility guests. Being able to demonstrate a full understanding of how the department functions in order to facilitate assistance to the members is paramount. Member Services Associate complete multiple computer related tasks throughout a shift as well as answering all incoming Health and Wellness Department phone calls. In addition, Member Services Associate will perform routine maintenance and cleaning of exercise equipment and in the facility. In certain situations, with appropriate certification, the Member Services Associate may also be asked to provide instruction for appropriate Group Exercise Classes and provide general fitness guidance to members. RESPONSIBLE TO: Supervisor, Health and Wellness MUST HAVE REQUIREMENTS: Must be 18 years of age with a High School Diploma OR be at least 16 years of age actively working towards a High School Diploma or equivalent Current BLS/AED Certification through the AHA Able to lift and carry at least 50 pounds No written disciplinary action within the last 12 months PREFERRED ATTRIBUTES: Previous fitness class instruction experience Fitness Professional certified by ACSM or comparable organization Position Expectations: Responsible for the reception, registration and payment processing for Health and Wellness members, clients, and guests. Demonstrate the ability to form relationships and communicate with members in a way that shows compassion and the willingness to assist the members. Required to be well informed with all department matters. Must be knowledgeable enough to intelligently answer questions regarding the department or appropriately transition the member to another staff member that can provide answers. Demonstrate excellent telephone etiquette when answering or completing calls by being helpful to the caller, regardless of the nature of the call. Competent with duties related to computer tasks, specifically the daily operation of member tracking software, general knowledge of Microsoft Outlook, Publisher, Word & Excel. May also complete various reporting, data entry or marketing/promotional assignments. Knowledgeable with general operations of an iPad or smart phone to assist clients with the department app, services, and website. Able to demonstrate excellent communication skills with the entire staff regarding member services and facility operations. Provides general supervision for clients participating in the facility and is committed to customer service excellence. Responds to emergency situations, medical, weather or facility related. Provides appropriate care or transfer of care and reporting incidents in the facility according to the Emergency Action Plan. Assists with maintenance/cleaning of the facility, fitness equipment, group exercise studio, small group studio, and aquatic area. Assists in maintaining/testing pool chemical levels, conducting pool maintenance procedures, communicating any pool related issues to the Certified Pool Operator and tracking supply usage. If certified by a credentialing group exercise organization - is able to provide effective general and class specific instruction and direction for all participants, regardless of ability level. Committed to service excellence by maintaining current certifications, attending continuing education seminars and reviewing industry literature. Enforces all facility rules/regulations in a courteous manner. Follows established WCH and Health and Wellness policies and procedures. Accepts constructive criticism/direction and effectively changes own performance. Able to lead by example in living a healthy lifestyle. Demonstrates a team approach by displaying the willingness to embrace a “facility first” attitude and exceeding expectations in any way possible. Promote a professional work environment as staff led. Modeling values of professionalism, hard work, responsibility, superior customer services, respect, and honesty. Other day-to-day operational duties, as necessary, to ensure the continued operation of the Health and Wellness Department. Revised Dates: 05/18, 5/19, 10/23, 4/25 Approved by Human Resources: TMMYERS

Job DescriptionBenefits: Bonus based on performance Company parties Competitive salary Opportunity for advancement Training & development Benefits: Performance-based bonuses Competitive Salary Ongoing training and career development Fast-track promotion opportunities We believe that with the right guidance and support, anyone can thrive. Thats why we provide hands-on training and mentorship from day one to help you build a strong foundation. Whether you're just getting started or looking to grow into a leadership role, there's plenty of room for advancement in our rapidly growing company. Who We Are: At Triple Threat Consulting , weve proudly served the Akron, Ohio area for the past three years, providing top-tier customer consulting solutions to a wide range of clients. As a rising name in marketing, communications, and client engagement, were driven by innovation, professionalism, and real results. Our mission is simple: create strong, lasting connections between brands and their customers. Were expanding and on the lookout for motivated, outgoing individuals to join our dynamic team. What Youll Be Doing: As a Customer Consultant, youll represent both our company and our clients while providing outstanding customer experiences. This role is ideal for someone who enjoys working with people, problem-solving, and making a positive impact. Your Responsibilities: Deliver exceptional customer service and support Communicate directly with customers Work collaboratively with your team to meet performance goals Share insights and feedback with management Maintain a positive and professional attitude in all interactions What Were Looking For: Must be 18 years or older Strong interpersonal and communication skills Eagerness to learn and take on new challenges A positive mindset and ability to work both independently and as part of a team High school diploma or equivalent No experience necessary we provide full training Why Join Triple Threat Consulting? Comprehensive training and mentorship Clear growth path with leadership opportunities Competitive pay and incentive structure Team-oriented culture with travel and networking opportunities If you're ready to start a rewarding career with a supportive and fast-paced team, we want to hear from you! After applying, be sure to keep an eye on your phone our HR team may reach out via call or text to schedule your interview.

Provides technical support to customers, field technicians, and employees who are diagnosing, troubleshooting and repairing Garage door access systems. Provides detailed support on shipped or installed products, including malfunctioning or failed components, configuration systems errors, installations. Technical support will also provide support for complex applications being investigated by Customers. * Work with customers/employees to investigate customer issues, identify solutions, advise customer, and providing resolution * Provide support to customer/users where the product is highly technical and sophisticated in nature. * Analyze issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with installed garage door access systems. * Assists in the successful resolution of service escalations. * Reports design, reliability and maintenance, and production problems to Quality, design engineering, production, and systems (IT) support. * May be involved in customer installations and/or training. * Logging and keeping records of customer/employee queries * Analyzing call logs so you can identify like/similar field issues for common solutions * Updating self-help documents so customers/employees (CCR's) can resolve problems themselves * Working with customers, field Sales, and Engineering in support of customer visits, as required, for more complex issues Essential Skills * A strong technical background with the ability to explain complex information in simple, clear terms to Customers and other employees. * An ability to assess each customer specific field issue by accessing records including but not limited to (Original sales records, production work orders, systems generated Bills of materials, engineering drawings, product literature , warranty documents, vendor documents, etc.). * Interpret and edit routine to complex distributor orders * Ability to make judgment calls when required to resolve field issues or make recommendations * Ability to read and understand cut bills and simple to complex shop and engineering and Architectural drawings. * Excellent working knowledge of computer systems in including CAD/Solid Works and excel as well as the ability to create PDF Files for external dissemination. * Ability to manage argumentative callers and convert conversation into a positive experience * Good analytical and problematic solving skills * Understanding of garage door design, configuration, and installation requirements a plus. * Good interpersonal and customer care skills * Good accurate records keeping * Ability to travel as needed to troubleshoot field issues (estimated 15% travel) Preferred BS in a technical application such as Mechanical Engineering or Associates Degree or Technical training institution. High School Diploma

Job title: Customer Support Representative Schedule: Monday-Friday Salary: $39,000 - $42,000 depending on experience Why This Opportunity Stands Out: Strong emphasis on promoting from within, offering excellent opportunities for professional growth and long-term career development A full-service distributor specializing in premium products, promotional merchandise, and national appliance sales Serves as a single-source provider for corporate incentives and branded merchandise, managing product selection, warehousing, order processing, and delivery Offers a wide variety of products including major appliances, electronics, apparel, and corporate gifts Partners with leading brands to deliver high-quality solutions for both business and consumer needs Small team with a family-like atmosphere Flexible, supportive work culture Opportunity to grow and take on more responsibility over time Key Responsibilities (Customer Support Representative): Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Process orders, returns, exchanges, and refunds accurately Maintain detailed records of customer interactions and transactions Collaborate with other departments to resolve complex issues Follow up with customers to ensure their issues are resolved to their satisfaction Provide information about products, services, promotions, or policies Identify opportunities for process improvement and customer satisfaction enhancements Qualifications (Customer Support Representative): High school diploma or equivalent (Associate's or Bachelor's degree) Previous customer service or call center experience is a plus Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Familiarity with CRM systems and Microsoft Office Suite The Customer Support Representative role is fully onsite in Fairlawn, OH with a salary range of $35,000 - $42,000 depending on experience. For immediate and confidential consideration reach out to me , Jackie Blythe, at jblythe@cfstaffing.com. #INJAN2026

Job DescriptionBenefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development This is an entry level position therefore our team members provide all of the necessary training to ensure success in this role. There is unlimited growth potential for individuals seeking management and leadership roles in the future. We prioritize a collaborative work environment filled with like minded, young professionals ready to take the next steps in their career. About us: Pinnacle Strategy Group has been providing quality customer consulting to greater Cleveland Ohio for almost 2 years! Pinnacle is a leading company that specializes in communications, marketing, client acquisition, and consulting. We are committed to the highest level of innovation and overall customer satisfaction. As we continue to expand our reach, we are looking for talented, outgoing individuals who share our vision for excellence. We are looking for individuals to join our fast paced and upbeat team as a Customer Consultant. Your Role: As a Customer Consultant, you will be responsible for providing our customers with the highest level of customer service as you will be representing our company. Our company, clients, and customers expect the highest level of professionalism, integrity, and satisfaction in every interaction. Customer Consultant responsibilities include but are not limited to: Provide exceptional customer support Working directly with our customers Inform customers of new promotions Collaborate with team to meet goals and metrics Must be able to work both independently and within a team Gather reports for our management team Qualifications include: At least 18 years old Eager to learn and grow within a company Strong interpersonal and communication skills Strong communication skills and a passion for customer satisfaction Ability to thrive in a dynamic, fast-paced environment High school diploma or equivalent Benefits Include: Training and Development Leadership and Management opportunities Competitive compensation packages Travel opportunities If you have a strong desire for success and feel like you would make a great addition to our team, we encourage you to apply. Our HR team is eager to reach out if we would like to move forward. Be on the look out for any missed calls or text messages as our HR team will be reaching out promptly!

About the Role As a Personal Service Representative, you'll be the first point of contact for our members-welcoming them to the Credit Union, assisting with everyday transactions, and helping them find the financial solutions that best fit their needs. This position combines teller and member service functions, providing a full range of banking services with professionalism, enthusiasm, and care. What You'll Do Greet and assist members and visitors in a friendly, professional manner. Handle a variety of monetary transactions including deposits, withdrawals, check cashing, loan payments, and account transfers. Open, maintain, and close consumer accounts (checking, savings, certificates, money markets, etc.). Conduct consumer loan interviews, process and close loans, and disburse funds accurately. Educate members on online and mobile banking tools and other digital services. Protect member confidentiality and adhere to all credit union policies and procedures. Proactively identify opportunities to recommend products and services that meet member needs. Meet or exceed service, sales, and relationship-building goals. Why Join 7 17 Credit Union? You'll be part of a member-focused, values-driven organization that believes in teamwork, respect, and community support. We offer a supportive work environment, opportunities for professional growth, and the chance to make a real impact in our members' financial lives. Qualifications What We're Looking For Education: High school diploma or equivalent required. Experience: · Minimum of 9 months of recent experience in a financial or customer service role, such as teller, personal banker, or member service representative. · Proven ability to meet performance and service goals. Skills & Abilities: Strong communication, problem-solving, and time management skills. Attention to detail and accuracy in a high-volume environment. Professional appearance and demeanor. Ability to multitask and navigate multiple computer systems. Empathy, patience, and a genuine desire to help others. Additional Requirements Must be bondable. SAFE Act registration and Notary Public certification required (may be completed after hire). Limited local travel may be required. Work Environment & Physical Requirements This role involves a combination of sitting, standing, and walking throughout the day, along with regular use of hands to operate tools, equipment, or technology. Occasional reaching, balancing, or crouching may be required. Employees should be able to lift up to 20 pounds multiple times per day. Good vision (close, distance, color, peripheral, and depth perception) is important for accuracy in this role. Work is generally performed indoors in a moderate-noise environment, with limited exposure to mechanical parts or outdoor conditions. Reasonable accommodations will be made to enable individuals with disabilities to perform essential job functions.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: We expect all CSB employees to serve our customers and fellow bank employees in a professional and caring manner. Through our Customer Service Center (CSC), which will focus on customer phone inquiries, a professional rapport will be established while providing exceptional customer service at all times. Additional emphasis will be placed on identifying customer needs and cross-selling of products and services offered by all areas of the bank. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To serve our customers in a professional and caring manner. Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB professional standards of dress and conduct Build rapport with customers by asking quality questions to help meet their needs. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Respond to customer inquiries & provide all relevant information to customer regarding account information, for both deposits and loans. Service customers in a professional, efficient and expedient manner. Perform duties regarding service support. This includes items such as, but is not limited to, transfers between accounts, balance inquiries, account problems, check reorders, stop payments, Online Banking ID/PIN Unlock and Resets, Live Chat, ATM and Wire questions, etc. Resolve difficult transactions and/or sensitive customer relations. Must be thoroughly knowledgeable with all products, services, and lines of business offered by CSB. Keeps abreast on the most recent offerings by CSB, including features and benefits. Must have excellent working relationship with all departments of the Bank. Demonstrate the ability to identify customer needs by listening to the customer and probing or inquiring to learn more before answering questions. Research issues which arise from customer questions when an immediate answer is unable to be given. Must be able to follow-thru and get back to customer in a timely manner. Follow up with customer by e-mail or phone call to see if questions or concerns have been taken care of in a timely manner, especially when questions or concerns had to be forwarded to another CSB department. No customer shall go longer than 24 hours without at least an update to the situation. Must be able to decipher customer inquiries and prioritize the importance of the call(s). Certain customer situations will demand a priority over others. Ensure customer privacy and positively identify each customer calling, doing so in a way that the customer appreciates the protection of their private information. Must be able to work independently and make the necessary decisions to take care of the customer. Daily and backup responsibilities for Bank Operations Will also assist the Bank Operations Manager with special projects. Create reference material for CSC staff members. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.

This position is the first point of contact with our insurance broker and direct to consumer customers. You are the first impression of our business and the start of a positive customer experience that will boost a customer's confidence in our service and product offerings. This position covers a multitude of duties and is very fast paced at times. This position must work in the Akron office 3 days per week. This is a bilingual in Spanish role. ESSENTIAL DUTIES AND RESPONSIBILITIES * Providing remote application and customer support to end-users of the cloud-based proprietary software. * Assisting users with error messages and notifying development of issues when necessary. * Instructing users on the proper use of the software via telephone, screenshare, and email. * Independently trouble shoot software to identify bugs and errors. * Following up with development and users to ensure each case is closed in a timely manner. * Meet department attendance requirements, including being prompt and available during scheduled shift. * Ability to meet multiple deadlines in a fast-paced environment. * Perform similar job-related duties and projects as assigned. * Support parent company's sales staff when questions or issues arise. * Learn and maintain familiarity with CMS compliance and protocol.

Title Safety Services Officer - Safety Services Job Description The Safety Services Officer position is under the direct supervision of the Director of Safety Services who reports to the Vice President for Student Affairs. Because officers occasionally cover shifts for or provide coverage for dispatchers during breaks, officers are expected to be effective in performing dispatcher duties as well. Officers are cross-trained in this regard and are expected to stay current on dispatching responsibilities. * Maintain satisfactory attendance and punctuality. * Support the mission, goals and objectives of AU and the department. * Assist the campus community in a constructive, effective and positive manner. * Report safety concerns to the director. * Initiate emergency response as necessary. * Notify the director of scheduling conflicts. * Maintain departmental confidentiality. * At the start of each shift: * review daily assignment sheet * get current information from previous shift staff * check for updates (i.e. notes on message board, etc.) & review logs * Cover for dispatcher breaks and shifts as needed. * Immediately assist all officers when called for assistance or during emergencies. * Respond to all service calls with urgency. * Uphold the policies of the university. * Lock, unlock and check facilities in a thorough manner. * Use proper radio codes and language. * Provide detailed written reports for incidents requiring documentation. * Provide immediate follow up with all parties for incidents by conducting and documenting interviews. * Notify the police for situations requiring their assistance (i.e. illegal drug activity on campus, incident involving a weapon, etc.). * Perform basic emergency locksmith related duties for campus (i.e. core changes). * Maintain departmental equipment (and offices) in a safe, clean and organized manner and any other task(s) as directed by supervisors. Required Qualifications * High School Graduate. * Be able to operate departmental vehicles in a safe manner. * Be able to use departmental radios, phones and computers. * Possess basic computer skills. * Possess writing skills to document incidents (create reports). Preferred Qualifications * Basic mechanical skills. * Prefer military, police, EMS and/or security. * None required (will train officer duties). Physical Demands * Must be able to function effectively in stressful situations (i.e. situations involving conflict, medical emergencies, fire alarms, crowd control, etc.). * Must be able to work in extreme weather conditions. * Must be able to administer emergency medical assistance (as certified). * Must be able to climb at least 10 floors of stairs and still effectively carry out response duties (i.e. medical, fire calls, disturbance, routine service, etc.). * Must be able to patrol campus on foot. * Must have a valid Ohio Driver's License. Anticipated Start Date of New Hire 01/25/2026 Anticipated Number of Hours Working per Week 40 Shift Required? Varied Job Duties Posting Detail Information Posting Number S1035P Number of Vacancies 1 Desired Start Date 01/25/2026 Job Open Date 01/14/2026 Job Close Date Open Until Filled Yes Special Instructions to Applicants Quick Link for Internal Postings **************************************

Job DescriptionBenefits: Simple IRA Signing bonus for pre-licensed individuals License reimbursement Bonus based on performance Competitive salary Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As Financial Services Representative - State Farm Agent Team Member for Derek Knepper - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Provide information about insurance products and services. Assist customers with policy applications and renewals. Handle customer inquiries and provide timely responses. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Experience in customer service or sales preferred.

Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S. We are looking for a Services Consultant to join our Rexel team in SOLON, OH! Summary: The Industrial Automation Solutions & Services Specialist is responsible for the growth of sales and customer application pre-sales and post-sales support for all Automation solutions and services. What You'll Do: Meet or exceed sales goals of solutions and services offer Develop sales strategies, promotions, programs, and plans for solutions and services growth Develop annual performance goals, objectives, and solutions and services action plans Prepare periodic sales funnel, weekly sales reports, etc. Provide solutions and services support for internal and external customers via on-site visit, phone, and email Establish relationships with sales and customers to better understand solutions and services potential Ascertain customer needs by customer visits, phone, and other means of research (internet, etc.) Work with sales to establish joint strategies and activities Provide expert knowledge to Inside Sales to facilitate quoting, order entry, and order expediting Create and present technical and commercial training for internal and external customers Describe or demonstrate solutions and services to customers Follow up on all business leads assigned by management, marketing, technical department, or supplier partners Acquire, use, and continuously develop personal technical knowledge Provide oral and/or written quotations, proposals or estimates of prices, scope of work, terms, and delivery Work with prospective customers to move projects through the sales cycle to conclusion Properly prepare for sales calls, customers events, etc. Other duties as assigned Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA. Qualifications What You'll Need 5+ years of equivalent experience Sales or marketing experience preferred Electrical distribution industry or related experience preferred High School or GED - Required 4 Year / Bachelor's Degree - Preferred Engineering or technical degree preferred Knowledge, Skills & Abilities Intermediate/advanced computer skills, specifically with Excel/Outlook/Word Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, blueprints, or governmental regulations Ability to write reports, business correspondence, and procedure manuals Ability to effectively present information and respond to questions from small groups of managers, clients, customers, and the general public Ability to practice good interpersonal relations, using tact, courtesy, a positive attitude toward customers and co-workers, pleasant communication etiquette, and a general attitude as a representative of goodwill on behalf of the company at work or during company travel Ability to develop and present specialized instruction concerning the specific high-tech equipment in the assigned area of responsibility Additional Information Physical Demands: Sit: Must be able to remain in a stationary position - Frequently - 21% to 50% Walk: Must be able to move about inside/outside office or work location - Frequently - 21% to 50% Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly - at least 51% Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally - up to 20% Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally - up to 20% Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly - at least 51% Weight and Force Demands: Up to 10 pounds - Occasionally - up to 20% Working Environment: Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Frequently - 21% to 50% Exposed to electrical hazards; risk of electrical shock - Occasionally - up to 20% Travels to offsite locations - Frequently - 21% to 50% Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law. Our Benefits Include: Medical, Dental, and Vision Insurance Life Insurance Short-Term and Long-Term Disability Insurance 401K with Employer Match Paid vacation and sick time Paid company holidays plus flexible personal days per year Tuition Reimbursement Health & Wellness Programs Flexible Spending Accounts HSA Accounts Commuter Transit Benefits Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few. Employee Discount Programs Professional Training & Development Programs Career Advancement Opportunities - We like to promote from within Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Provides technical support to customers, field technicians, and employees who are diagnosing, troubleshooting and repairing Garage door access systems. Provides detailed support on shipped or installed products, including malfunctioning or failed components, configuration systems errors, installations. Technical support will also provide support for complex applications being investigated by Customers. Essential Skills • A strong technical background with the ability to explain complex information in simple, clear terms to Customers and other employees. • An ability to assess each customer specific field issue by accessing records including but not limited to (Original sales records, production work orders, systems generated Bills of materials, engineering drawings, product literature , warranty documents, vendor documents, etc.). • Interpret and edit routine to complex distributor orders • Ability to make judgment calls when required to resolve field issues or make recommendations • Ability to read and understand cut bills and simple to complex shop and engineering and Architectural drawings. • Excellent working knowledge of computer systems in including CAD/Solid Works and excel as well as the ability to create PDF Files for external dissemination. • Ability to manage argumentative callers and convert conversation into a positive experience • Good analytical and problematic solving skills • Understanding of garage door design, configuration, and installation requirements a plus. • Good interpersonal and customer care skills • Good accurate records keeping • Ability to travel as needed to troubleshoot field issues (estimated 15% travel) Preferred BS in a technical application such as Mechanical Engineering or Associates Degree or Technical training institution. High School Diploma • Work with customers/employees to investigate customer issues, identify solutions, advise customer, and providing resolution • Provide support to customer/users where the product is highly technical and sophisticated in nature. • Analyze issues and problems of high complexity, exercising excellent judgment in finding solutions to problems and issues with installed garage door access systems. • Assists in the successful resolution of service escalations. • Reports design, reliability and maintenance, and production problems to Quality, design engineering, production, and systems (IT) support. • May be involved in customer installations and/or training. • Logging and keeping records of customer/employee queries • Analyzing call logs so you can identify like/similar field issues for common solutions • Updating self-help documents so customers/employees (CCR's) can resolve problems themselves • Working with customers, field Sales, and Engineering in support of customer visits, as required, for more complex issues

Job title: Customer Service Representative Schedule: Monday-Friday Salary: $39,000 - $41,000 depending on experience Why This Opportunity Stands Out: Strong emphasis on promoting from within, offering excellent opportunities for professional growth and long-term career development A full-service distributor specializing in premium products, promotional merchandise, and national appliance sales Serves as a single-source provider for corporate incentives and branded merchandise, managing product selection, warehousing, order processing, and delivery Offers a wide variety of products including major appliances, electronics, apparel, and corporate gifts Partners with leading brands to deliver high-quality solutions for both business and consumer needs Small team with a family-like atmosphere Flexible, supportive work culture Opportunity to grow and take on more responsibility over time Key Responsibilities (Customer Service Representative): Respond to customer inquiries via phone, email, chat, or in person in a professional and timely manner Resolve product or service problems by clarifying the customer's complaint, determining the cause, and offering appropriate solutions Process orders, returns, exchanges, and refunds accurately Maintain detailed records of customer interactions and transactions Collaborate with other departments to resolve complex issues Follow up with customers to ensure their issues are resolved to their satisfaction Provide information about products, services, promotions, or policies Identify opportunities for process improvement and customer satisfaction enhancements Qualifications (Customer Service Representative): High school diploma or equivalent (Associate's or Bachelor's degree preferred) Previous customer service or call center experience is a plus Excellent communication and interpersonal skills Strong problem-solving abilities and attention to detail Ability to multitask and work under pressure Familiarity with CRM systems and Microsoft Office Suite For immediate and confidential consideration reach out to me , Jackie Blythe, at jblythe@cfstaffing.com.

Benefits and Salary: The salary is $40,000 per year At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 100% paid parental leave for childbirth, adoption, and foster care 50% tuition reduction at Case Western Reserve University for the MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care Qualifications: A Bachelor's or Master's degree in social work, psychology, nursing, or related human services field. LSW licensure preferred. Experience working with children, adolescents, and their families. Sensitivity in relating to persons of varying backgrounds and demonstrate ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities. Must have and maintain a valid driver's license and driving record that meets the underwriting criteria of the Agency's insurance company. Agency Summary: Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs. Check out “Bellefaire JCB: Join Our Team” on Vimeo! Position Summary: The Therapeutic Behavioral Service (TBS) Specialist, under the administrative/clinical supervision of the Clinical Director of Clinical Services, provides Therapeutic Behavioral Services to clients, their families, and/or significant others as needed. He or she works with clients in residential and community settings, and works to provide support - including education and consultation - for parents and/or caregivers, case coordination, and symptom management and monitoring. The TBS Specialist is expected to meet the program's productivity target for billable service each week. Services take place in the office, the home, and the community. Responsibilities Include: Accept assignment of cases from the supervisor to provide Therapeutic Behavioral Services for clients, their families, and/or significant others as needed Accept case assignments - stepping down from a higher level of care - from the clinical supervisor and jointly develop tasks and interventions that implement treatment goals. Provide services to each client in accordance with medical necessity and as outlined in the client's treatment plan. Recognize the significance of the parent and/or caregiver in the client's life and demonstrate the skills to engage the client, primary family, and other supportive adults in the treatment planning process. Contribute to the development and maintenance of the clinical record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards. Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law. Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.

The Commercial & Savings Bank (CSB) has been an independent community bank for 145 years, with 17 locations across Holmes, Medina, Stark, Tuscarawas, and Wayne counties. CSB is recognized as a top employer in our region as an eight-year winner of the NorthCoast 99 award (********************** which recognizes the 99 best employers for top talent in Northeast Ohio. This full-time position is located on-site at our Operations Center, in Millersburg, Ohio. In addition to a competitive base wage, CSB offers a wide variety of employee benefits listed below. Summary: We expect all CSB employees to serve our customers and fellow bank employees in a professional and caring manner. Through our Customer Service Center (CSC), which will focus on customer phone inquiries, a professional rapport will be established while providing exceptional customer service at all times. Additional emphasis will be placed on identifying customer needs and cross-selling of products and services offered by all areas of the bank. Essential Functions: Essential duties and responsibilities include the following; however, other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To serve our customers in a professional and caring manner. Adhere to CSB Customer Service & Retail Ready! Standards Follow CSB professional standards of dress and conduct Build rapport with customers by asking quality questions to help meet their needs. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Respond to customer inquiries & provide all relevant information to customer regarding account information, for both deposits and loans. Service customers in a professional, efficient and expedient manner. Perform duties regarding service support. This includes items such as, but is not limited to, transfers between accounts, balance inquiries, account problems, check reorders, stop payments, Online Banking ID/PIN Unlock and Resets, Live Chat, ATM and Wire questions, etc. Resolve difficult transactions and/or sensitive customer relations. Must be thoroughly knowledgeable with all products, services, and lines of business offered by CSB. Keeps abreast on the most recent offerings by CSB, including features and benefits. Must have excellent working relationship with all departments of the Bank. Demonstrate the ability to identify customer needs by listening to the customer and probing or inquiring to learn more before answering questions. Research issues which arise from customer questions when an immediate answer is unable to be given. Must be able to follow-thru and get back to customer in a timely manner. Follow up with customer by e-mail or phone call to see if questions or concerns have been taken care of in a timely manner, especially when questions or concerns had to be forwarded to another CSB department. No customer shall go longer than 24 hours without at least an update to the situation. Must be able to decipher customer inquiries and prioritize the importance of the call(s). Certain customer situations will demand a priority over others. Ensure customer privacy and positively identify each customer calling, doing so in a way that the customer appreciates the protection of their private information. Must be able to work independently and make the necessary decisions to take care of the customer. Daily and backup responsibilities for Bank Operations Will also assist the Bank Operations Manager with special projects. Create reference material for CSC staff members. Demonstrates a commitment to CSB's vision, mission, and core values and seeks to align one's behavior in such a way that gives these foundational principles the best chance at becoming a reality. Education: A high school diploma or general education degree (GED) is required. Summary of Employee Benefits: Competitive base wage Incentive compensation and profit sharing Comprehensive benefits including medical, dental, vision, short- and long-term disability, and group life insurance - (plan and/or benefits eligibility requirements apply) Paid time off for vacation, illness, bereavement, and jury duty 401(k) with an employer match and on-site advisers Employee Assistant Program (EAP) with free access to mental health resources Comprehensive wellness program with financial incentives to promote a healthy lifestyle Training and professional development opportunities to help you reach your long-term goals Paid holidays available immediately upon hire Volunteerism opportunities to give back to our local communities The Commercial & Savings Bank is an Equal Opportunity Employer.