Member service representative jobs in Casa Grande, AZ - 1,252 jobs
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Customer Account Representative
Alphabe Insight Inc.
Member service representative job in Phoenix, AZ
Beloform Craft is a forward-thinking brand-driven company dedicated to shaping distinctive market identities through creativity, precision, and strategic vision. We believe that strong brands are built through consistency, collaboration, and thoughtful execution. Our team thrives in a professional, structured, and growth-oriented environment where innovation and attention to detail are highly valued.
Job Description
We are seeking a Customer Account Representative to serve as a key point of contact between the company and its clients. This role focuses on maintaining account relationships, ensuring accurate communication, and supporting internal teams to deliver consistent, high-quality service. The ideal candidate is organized, proactive, and committed to providing a professional client experience.
Responsibilities
Manage and maintain assigned customer accounts with accuracy and attention to detail
Serve as a primary contact for client inquiries, requests, and updates
Coordinate with internal departments to ensure timely and effective service delivery
Monitor account activity and ensure records are kept up to date
Identify opportunities to improve client satisfaction and account efficiency
Support account documentation, reporting, and follow-up processes
Qualifications
Strong communication skills, both written and verbal
High level of organization and attention to detail
Ability to manage multiple accounts and priorities efficiently
Problem-solving mindset with a customer-focused approach
Proficiency with basic office systems and account management tools
Professional demeanor and reliability
Additional Information
Competitive salary ($52,000 - $56,000 per year)
Growth opportunities within a stable and expanding company
Supportive and professional work environment
Structured onboarding and role development
Long-term career potential
$52k-56k yearly 5d ago
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CUSTOMER SERVICE REPRESENTATIVE I
Ace Parking Management, Inc. 4.2
Member service representative job in Phoenix, AZ
About Us:
One of the reasons why we are the nation's leading parking management expert is because we recognize that "people" are what makes our company successful. It is this recognition that serves as the foundation and building block for our continued growth and success. Having been in business for over 72+ years, we understand what it means to earn "Every Thank You," which is treating our clients, partners, guests, and team members with utmost respect and courtesy. As one of the largest privately held management companies, we have the experience, passion, and the know-how to withstand the test of time and to disrupt the new marketplace with exploding new technologies. (About Us. Our Legacy)
Culture:
We have a strong, distinctive culture - a culture that is heavily influenced by a shared vision, style, and values. Our company values are the glue that binds our business, clients, and team members. There are some common traits that contribute to our unique culture. Clear values, caring, loyalty, humility, and a deep commitment to community are just a few of them. These characteristics often steer our decision-making and define the way we treat our customers, clients, suppliers, and team members. We guard these values and attributes fiercely.
About the Position:
As a Customer ServiceRepresentative I (CSR I), you will interact with the traveling public in a personable and professional manner to provide information about all ground transportation options. Come work for a growing Company with opportunities in the most exciting and dynamic customer service environment you can find!
Accountability
Welcoming travelers to the airport/city with a smile and friendly greeting.
Answering traveler questions about the ground transportation network.
Directing travelers to the staging zone for their chosen mode of ground transportation.
Using handheld electronic devices to verbally communicate, log, and research ground transportation information.
Interacting professionally with airport personnel, law enforcement, and ground transportation drivers to ensure the ground transportation policies, rules, and regulations.
Communication
Greet guests warmly and professionally, establishing a positive first impression.
Provide clear directions and information on all ground transportation options.
Report any security concerns, incidents, or maintenance issues to the appropriate authorities or management.
Family
* Assist fellow team members during busy periods or when needed, promoting a sense of unity and cooperation within the department.
Exceptional Service
Greet customers with a friendly and helpful attitude, assisting them with ground transportation options.
Keep surrounding area clean and free of debris, including trash cans.
Offer exceptional service by going the extra mile to assist customers with their needs.
Offer assistance with parking and pick up directions as needed.
Profitability
Maximize profitability by providing exceptional customer service.
Perform cleaning and clearing debris from areas and walkways.
Report any equipment malfunctions or maintenance needs for timely repairs.
About YOU:
The ideal candidate has a passion for logistics and people. Other attributes include:
High school diploma or equivalent.
Strong communication and interpersonal skills.
Ability to work in various weather conditions.
What We Can Offer You for All Your Hard Work:
Vacation/Sick pay
Holiday pay
Discount programs
Ace Parking is committed to the full inclusion of all qualified individuals. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, or genetic information. As part of this commitment, Ace Parking will ensure that persons with disabilities are provided reasonable accommodation. If reasonable accommodation is needed, please email: ***************************** describing the accommodation.
$31k-37k yearly est. 8d ago
Specialist I, Customer Service
ASM 4.7
Member service representative job in Phoenix, AZ
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a Customer Service Specialist at ASM, you'll be the backbone of our order management process, ensuring seamless coordination from quote creation to delivery tracking. Your role is critical in supporting our customers and internal teams by managing complex workflows and driving operational excellence. Join us and make an impact in a fast-paced, innovative environment where collaboration and precision matter.
What you will be working on:
Manage all aspects of Sales Order Management, including open orders, quote creation, and delivery tracking.
Oversee I&Q and Warranty Order Management, including MRP runs, internal PO creation, delivery tracking, and expediting.
Collaborate across the organization with key stakeholders in Procurement, Planning, Logistics, Manufacturing, Finance, and Service teams.
Take ownership of the Complete Kit Management Program.
What we are looking for:
BS degree.
Experience as a CSR or Spares Planner, preferably in the semiconductor equipment industry.
Proven customer support experience.
Fluent English communication skills.
Proficiency in Excel and SAP.
Ability to learn and apply new information or skills.
Strong multitasking, prioritization, and time management abilities.
What sets you apart
Experience in semiconductor equipment industry (preferred).
Demonstrated ability to work effectively in cross-functional teams.
Strong problem-solving skills and attention to detail.
Adaptability in a fast-paced, dynamic environment.
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 8d ago
Customer Service Representative - PT
Avis Budget Group 4.1
Member service representative job in Phoenix, AZ
$17.25/hour
Monthly Commission Opportunity
Shift Premium may Apply
Immediately hiring! If the idea of spending the day a sitting behind a desk in a call center or working as a cashier in a retail store leaves you feeling bored, join our driven high-energy Avis Budget Group enterprise.
What You'll Do:
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing rentals of our loyalty customers, assisting customers at our exit gates or checking-in our cars at return, while providing excellent customer service.
Perks You'll Get:
* Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
* On the job training
* Paid time off
* Medical, dental and other insurance
* Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
* Retirement benefits (401k)
* Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
* Above perks may vary based on full-time/part-time status and location
What We're Looking For:
* Valid Driver's License
* Basic computer skills (typing, data entry)
* Effective verbal communication skills
* Willingness to work outdoors
* Flexibility to work all shifts
* Must be able to type, sit, stand, walk or move throughout rental lot and enter/exit vehicles for prolonged periods and drive a variety of vehicles
* Must be 18 years of age and legally authorized to work in the United States
* This position requires regular, on-site presence and cannot be performed remotely
* 6 months retail customer service experience in a fast-paced environment is a bonus!
Who We Are:
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we're moving the future of transportation forward with our innovative, customer-focused solutions.
Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer - Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Phoenix
Arizona
United States of America
$17.3 hourly 4d ago
Customer Service Representative
Brady Corporation 4.7
Member service representative job in Phoenix, AZ
The Customer ServiceRepresentative plays a key role in engaging with external customers and collaborating with our internal sales team to deliver exceptional customer experiences. This position requires a proactive approach to addressing customer needs, fostering satisfaction, and upholding our commitment to excellence. The ideal candidate is service-oriented, enthusiastic, and dedicated to creating positive outcomes for our customers and the team.
Act as a customer advocate to resolve product, delivery, and service issues effectively.
Process sales orders within two (2) hours of receipt and assisting with expedited requests as needed.
Ensure order accuracy by verifying customer purchase orders and making necessary corrections.
Communicate order delivery statuses promptly via email or phone.
Follow up on open quotes to address customer inquiries, involving Solutions Consultants when required.
Provide Tier 1 support for service and software-related needs, escalating technical support cases, as necessary.
Manage customer accounts by processing Return Merchandise Authorizations (RMA) for credit or replacement.
Contribute to the team's overall success through assigned tasks and responsibilities.
* Promote a collaborative and respectful workplace environment.
$31k-39k yearly est. 8d ago
Customer Service Specialist
Brad Hall Companies
Member service representative job in Gilbert, AZ
Support and assist in various administrative tasks. In addition, support warehouse and storage processes and responsibilities. Duties and Responsibilities Essential
Interact directly with customers by telephone, electronically, or face to face and respond to customer inquiries promptly
Process orders, forms, applications and requests
Provide pricing, product, and delivery information upon request
Direct requests and unresolved issues to the appropriate resource
Formulate resolution and response to customer issues
Utilize Microsoft Dynamics CRM to record customer interactions and actions taken
Communicate and coordinate with internal departments
Facilitate prospects through new account credit process
Additional
None
Supervision of Others
None
Work Environment
Typically work is performed in an office setting.
Physical Demands
Able to sit and stand for extended periods of time.
Able to move about office setting to complete responsibilities.
Able to move freely around work and customer sites.
Able to climb stairs, kneel, bend, and stoop.
Frequent use of phone, computer, and office equipment.
Able to lift up to 25 lbs.
Travel
Negligible
Knowledge, Skills, and Abilities
Required
Strong computer skills and able to learn company systems and processes.
Strong verbal and written communication skills.
Ability to work proficiently in Microsoft Excel and Word.
Adheres to the companys values and ethical expectations.
Able to effectively multitask with a strong attention to detail.
Strong customer service skills.
Preferred
One (1) year inside sales experience desired
Minimum one (1) year of B2B experience
Trade or technical school (Certificate or diploma) in an applicable field.
Experience in transportation, lubricants, fuel, or a related industry
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
$28k-37k yearly est. 8d ago
Commercial Lines CSR
Insurance Recruiter Services
Member service representative job in Phoenix, AZ
$40,000 per year to $55,000 per year
is in office in Northeastern Phoenix near Scottsdale AZ and is NOT remote
The Commercial Insurance Customer ServiceRepresentative (CSR) plays a critical role in supporting our small business commercial clients by delivering exceptional service, maintaining policy accuracy, and ensuring a smooth client experience from onboarding through renewal.
This role partners closely with Producers to support businesses such as contractors, professional services, retail, hospitality, and other local enterprises. You'll be the trusted point of contact helping business owners protect what they've built.
Core Duties and Responsibilities:
Client Service & Support
Provide day-to-day service support for a portfolio of small business commercial accounts including a segment of house accounts
Serve as a primary point of contact for commercial clients regarding policy changes, certificates, endorsements, and coverage questions
Respond to client inquiries in a timely, professional manner
Build strong, long-term relationships with clients through consistent, high-quality service
Policy & Account Management
Process endorsements, renewals, audits, cancellations, and policy changes
Prepare and issue certificates of insurance (COIs) and evidence of property insurance (EPIs)
Review policies, confirms endorsements, and binders for accuracy
Maintain complete and accurate documentation in the agency management system
Renewals & Marketing Support
Assist with renewal preparation, including gathering underwriting information and documentation
Support account managers and producers with marketing submissions and proposals
Track follow-ups, suspense items, and carrier responses
Carrier & Internal Coordination
Communicate with insurance carriers to obtain policy information, endorsements, and documentation
Collaborate with producers, account managers, and internal teams to ensure seamless service delivery
Escalate issues when appropriate to maintain client satisfaction
What You'll Be Supporting
General Liability
Business Owners Policies (BOPs)
Commercial Auto
Workers' Compensation
Professional Liability (E&O)
Property & Umbrella Coverage
(Experience with small business package policies is a plus)
Qualifications & Skills
Required:
Active Property & Casualty insurance license
2+ years of experience in commercial insurance service or account management
Strong understanding of commercial insurance coverages and terminology
Excellent organizational, communication, and customer service skills
Ability to manage multiple priorities and meet deadlines
Proficiency with agency management systems (AMS360 experience preferred)
Preferred:
Experience within the independent agency model
Familiarity with certificates, endorsements, and renewal workflows
Why Join Us?
Collaborative, people-first culture
Opportunity to work with experienced professionals in a growing agency
Competitive compensation and benefits
Career development and ongoing training opportunities
Who You Are
You're a service-minded professional who takes pride in accuracy, responsiveness, and building trust. You enjoy supporting a team, solving problems, and helping clients protect what matters most.
Essential Physical Requirements
Must be able to work from a sitting position for extended periods of time.
Must be willing and able to work in front of a computer monitor for extended periods of time.
Must be able to work on a standard computer keyboard for extended periods of time.
Must be able to work in a cubical environment during the workday with limited or no distraction.
Employee Benefits Include:
Medical Plan
Dental Plan
Vision Plan
401k
Live Health Online
Life Insurance
Disability
Supplemental Benefits
No waiting period to use accrued PTO
Training
Employee Assistance Program
National Discounts & much more!
NOTE: This job description is not intended to be all-inclusive. Employee may perform other related duties as negotiated to meet the ongoing needs of the organization
$40k-55k yearly 3d ago
Customer Relations Representative
Bossard Americas
Member service representative job in Phoenix, AZ
Candidates must be able to work on-site in Phoenix, AZ. Essential Duties and Responsibilities include the following:
Review and manage Open Order Reports and associated expedites.
Daily review and engagement on customer's hot lists.
Verifies inventory and notifies Purchasing of customer orders that would deplete stock.
Expedite internally to assure shipment of customer orders
Routes orders to departments for filling and follows up on orders to ensure delivery by specified dates.
Informs shipping of packing or labeling requirements for customer shipments.
Confers with shipping, warehouse, or common carrier personnel to provide proof of delivery requests from customers.
Ensure all user messages and validation errors are reviewed and managed.
Provide feedback directly to customers on general order inquiries.
Support Account Manager or Key Account Manager with Quoting Setup and various other duties.
Assist quality/purchasing on rejected parts.
Other duties may be assigned
Education and/or Experience
A Bachelor's Degree with 1-3 years of customer relations experience is desired and /or training; or equivalent combination of education and experience.
Bossard Offers
Benefits - Medical, Dental, Vision, 401K
Flexible scheduling
Fitness Reimbursement
Paid Holidays
Career Advancement Opportunities
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$30k-41k yearly est. 4d ago
Representative Customer Service (General Calls)
Assa Abloy 4.2
Member service representative job in Phoenix, AZ
Assist customers in requests for information; perform customer service support functions and resolve customer complaints, concerns and issues; perform a variety of duties in a multi-task work environment.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES
To perform this job successfully, an individual must be able to perform each essential function satisfactorily:
Ensure phone coverage for set business hours. Communicate with customers to answer their inquiries and solve all issues that may arise.
Process incoming inquiries in Customer Care.
Process RMA's/CCF's.
Process information in appropriate computer programs as required. This includes but is not limited to CRC Dash (and related programs), JD Edwards, and Microsoft Office programs.
Work with other departments as needed to ensure that we meet our customer needs.
Operate within and help to improve work procedures for Customer Service using lean manufacturing principles
Strive to develop and maintain a high standard of product knowledge, sharing that knowledge with Sales Reps, Customers, Team members and other Employees.
Conform with the organizations ISO 9001 & 14001 requirements
Other duties or projects as assigned.
Individuals who need reasonable accommodations to enable them to perform these essential functions should discuss their needs with Human Resources. EMS will provide reasonable accommodations to such individuals unless doing so would impose an undue hardship on EMS or the individual is a direct threat.
Supervisory Responsibilities
There are no supervisory responsibilities with this position.
QUALIFICATIONS
The requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
Education and/or Experience:
* High school diploma or general education degree (GED) with some college or technical training in mechanics or electronics; two to five years experience in a customer service related position, preferably in a manufacturing environment; or equivalent combination of education and experience.
Computer Skills
* Proficiency in word processing, spreadsheets, email, and order processing software.
* Possess a working knowledge of inventory, manufacturing and database software.
Language Ability
Read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals in English.
Write routine reports and correspondence in English.
Speak effectively before groups of customers or employees of organization.
We are the ASSA ABLOY Group
Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces - physical and virtual - safer, more secure, and easier to access.
As an employer, we value results - not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions - supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.
As we welcome new people on board, it's important to us to have diverse, inclusive teams, and we value different perspectives and experiences.
Phoenix, AZ, US, 85044
Customer Service & Contact Center Operations
No Travel Required
Associate
06-Feb-2026
Nearest Major Market: Phoenix
$30k-39k yearly est. 8d ago
Customs Specialist
ASML Holding N.V 4.8
Member service representative job in Chandler, AZ
In this role, you will manage operational trade compliance and support continuous improvement initiatives. You will collaborate with global teams to maintain regulatory adherence, streamline processes, and drive data-driven decision-making. Your resp Customs, Specialist, Operations, Compliance, Manufacturing, Transportation
$42k-62k yearly est. 5d ago
Customer Support Specialist (On-Site)
Azhrpro
Member service representative job in Phoenix, AZ
About the job Customer Support Specialist (On-Site) Dial Manufacturing is a manufacturer and whole seller of air conditioner products, HVAC parts, mini splits and portable coolers. We have a manufacturing plant in China, a large distribution center in Phoenix and another distribution center in Mexico.
Customer Service On-Site in West Central Phoenix
Sales Support - DAILY
Entering orders, running sales reports, checking order status, checking inventory levels, and making sure all customer concerns are addressed. Talking with customers about lost orders, missing invoices, parts questions. Take care of RGAs, freight shortages and damages.
Portals - Daily
Manage customer portals, research claims, update data.
Customer Service - Daily
Manage customer service emails and calls
Technical Support - Daily, As needed.
Fill-in answering technical support questions when Alan and John Goh are not available. Help customers with questions they have about the Dial products and issues they are having.
Assisting Sales Director with National Account Projects - AS NEEDED
Running reports, providing info for yearly line reviews, new products, customer sales, responding to customer merchants, etc
Qualifications;
High School diploma
2 plus years experience with customer service roles
Proficiency with MS Office
Proficiency with excel
Ability to learn Apprise office system.
Ability to work in a team environment.
Package Details
Paid Vacation
Paid Holidays
Generous Match 401k
Monday - Friday Schedule, No WEEKENDS.
$32k-45k yearly est. 8d ago
Client Support Consultant - Dec '25/May '25 Grads
ADP 4.7
Member service representative job in Tempe, AZ
ADP is hiring an Associate Client Support Consultant.
Are you ready to join a company offering career advancement opportunities throughout your career journey?
Do you want to join a company with award-winning training and world-class service guidelines to help you achieve success, growth, and continued learning?
Are you looking for an inclusive environment with a culture of collaboration and belonging?
If so, this may be an opportunity for you. Read on and decide for yourself.
In this role, you will serve as ADP's front-line for solving clients' challenges, including issue resolution, answering questions, helping clients, training their users on ADP technology, and more. You carry the weight of ADP's service reputation and client satisfaction in your hands.
The nature of what you do every day will not change -- your #1 goal is to help clients who have between 1- 49 employees. Still, every day will be different because the questions you receive will vary, as will the solutions you provide each client. There will be no shortage of new questions you'll receive, which will keep things interesting, and our top-ranked training will help to set you up for success!
To thrive in this role, you must be comfortable working in a metrics-driven call center environment as part of a structured day. You have a way with clients that builds rapport, establishes trust, and shines with professionalism. Over the phone and in writing, your communication style is clear and easy for our clients to understand and take action on. As a result, your client satisfaction scores make you proud. Pace should not scare you. We also have a healthy dose of fun. Not only can you find a career here but friendships that last in a company that values inclusion.
Ready to #MakeYourMark? Apply now!
To learn more about Client Services at ADP, watch here: ******************************************
WHAT YOU'LL DO: Responsibilities
What you can expect on a typical day:
Client Support. You will help our clients manage their business using our solutions, which could include troubleshooting and probing to resolve payroll issues. Support might also involve partnering with multiple business units and teams for troubleshooting and delivering a seamless client experience.
Learn. You will continually upgrade your knowledge and skills on payroll, including federal and state compliance, standard operating procedures, administrative practices, other products, and desktop support tools to develop and maintain your ability to support our clients.
Organize. You adhere to a daily schedule and organize yourself to deal with a high volume of inbound calls. Daily phone time may increase during peak seasons, like at the close of the year.
TO SUCCEED IN THIS ROLE: Required Qualifications
At least one year of experience in a customer service environment or as an HR/HRIS practitioner with systems experience.
You can work overtime hours during peak seasons.
Experience noted above, OR
Military experience. We recognize and appreciate the unique talents and experiences Veterans bring to the table. We value the discipline, commitment, and problem-solving abilities you have developed and are excited to provide an environment where you can continue to make a meaningful impact.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
Be yourself in a culture that values equity, inclusion, and belonging and creates a safe space for diverse perspectives and insights.
Belong by joining one of our Business Resource Groups to connect globally with networks and allies who share common interests and experiences.
Grow your career in an agile, fast-paced environment with plenty of opportunities to progress.
Continuously learn through ongoing training, development, and mentorship opportunities.
Be your healthiest. Best-in-class benefits start on Day 1 because healthy associates are happy ones.
Focus on your mental health and well-being. We're here to provide exceptional service to our clients, and none of that happens without each of us taking care of ourselves and being there for one another.
Join a company committed to giving back and generating a lasting, positive impact upon the communities in which we work and live.
Get paid to pay it forward. Company-paid time off for volunteering for causes you care about.
What are you waiting for? Apply now!
A little about ADP: We are a comprehensive global provider of cloud-based human capital management (HCM) solutions that unite HR, payroll, talent, time, tax and benefits administration and a leader in business outsourcing services, analytics, and compliance expertise. We believe our people make all the difference in cultivating a down-to-earth culture that embraces our core values, welcomes ideas, encourages innovation, and values belonging. We've received recognition for our work by many esteemed organizations, learn more at ADP Awards and Recognition.
Diversity, Equity, Inclusion & Equal Employment Opportunity at ADP: ADP is committed to an inclusive, diverse and equitable workplace, and is further committed to providing equal employment opportunities regardless of any protected characteristic including: race, color, genetic information, creed, national origin, religion, sex, affectional or sexual orientation, gender identity or expression, lawful alien status, ancestry, age, marital status, protected veteran status or disability. Hiring decisions are based upon ADP's operating needs, and applicant merit including, but not limited to, qualifications, experience, ability, availability, cooperation, and job performance.
Ethics at ADP: ADP has a long, proud history of conducting business with the highest ethical standards and full compliance with all applicable laws. We also expect our people to uphold our values with the highest level of integrity and behave in a manner that fosters an honest and respectful workplace. Click ********************************* to learn more about ADP's culture and our full set of values.
$30k-41k yearly est. 8d ago
Bilingual Customer Service and Sales Representative
American Family Insurance Group 4.5
Member service representative job in Phoenix, AZ
You will provide support to insureds and agencies, and internal and external partners. Handle each interaction with a genuine desire to connect with the caller while adapting the support to the customer's needs. Take ownership of each interaction whi Customer Service, Sales Representative, Bilingual, Customer Experience, Representative, Sales, Retail, Manufacturing
$29k-35k yearly est. 8d ago
Customer Retention and Sales Representative
Cox Enterprises 4.4
Member service representative job in Phoenix, AZ
Company Cox Communications, Inc. Job Family Group Sales Job Profile Customer Retention Rep - CCI Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly pay rate is $17.71. In addition to the hourly rate identified herein, this role is eligible for an annual incentive/commission target of $16,584.00.
Job Description
Our customers are the lifeblood of our business. In this role, you are the last line of defense, and the reason our customers stay with us. Through building meaningful relationships through each customer interaction, you'll be able to retain, upgrade and/or add new services. If you are looking for a challenging yet rewarding career where you'll use your persuasive skillset to help our customers rediscover the value of their Cox services, this role will do exactly that. Cox Communications, part of the Cox family of businesses, may be the place for you and we're hiring a Customer Retention Representative.
The Customer Retention and Sales Representative is a full-time position currently working in the office. Call center hours of operation are 5am - 9pm, Mon - Fri and 6am - 7pm, Sat and Sun; shift schedule will be determined at time of hire and subject to change.
Compensation includes a full-time hourly base rate of at least $17.71 per hour plus monthly targeted commissions of $1,382 with 3 times earning potential on commission. Employees also receive a ramp period of up to 2 months to adjust to commission earnings. As part of a customer loyalty-driven team, there is a variable targeted total compensation of $53,430 ($25.69 per hour), while high earners (the top 10%) reach an average annual compensation of just over $73,531.29 ($35.35 per hour). Targeted total compensation may vary based on factors including, but not limited to: location, candidate experience level, and successful completion of minimum sales targets.
You must live within the area of Phoenix, AZ.
What You'll Do
* You'll take calls from customers who are considering downgrading or disconnecting, listening to their concerns and steering them toward solutions so that we can turn the corner on their experience with us.
* You'll have transparent conversations to help customers understand the value of existing Cox products and services while uncovering the need to add additional products and services.
* Along the way, you'll also reaffirm the needs of each customer's household and influence or solidify the why Cox products and services satisfy their needs.
* You'll upsell, cross-sell, and work to retain every customer with whom you interact.
* You'll negotiate pricing and identify new opportunities while actively engaging in conversation about our competitors and the value Cox provides (following company guidelines, of course)
* You'll use our customer database to tailor solutions and help customers understand their billing.
*
What's In It For You?
How do we retain our Retention Reps? Well, when it comes to our employees, we understand that keeping you onboard begins with keeping you happy. Here are just a few ways we do our best to keep you here:
* First, there's Cox's highly competitive pay and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. We offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
* Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so it's our goal to make sure you feel recognized for your contributions. It's also important to work alongside colleagues who "get you". At Cox, you'll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
* Growth is a good thing, and you'll have opportunities to learn and train so you can sharpen your skills and explore opportunities within the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
You're a persistent and resilient individual, who understands that change is a part of every salesperson's life, and you not only adapt, but look forward to change. You're driven and influential, utilizing those skills of persuasion to negotiate with customers and help them find products and services that fit their needs while maintaining revenue. You understand that value is the most important part of any sales offer, and you're not afraid to talk about price or the competition, because you know your offer has value. You're a self-starter, who has a familiarity with technology. Your sales approach is consultative because you understand that the customer doesn't always know what's available to them, so digging deep and understanding their needs is more valuable than just taking their order.
Qualifications:
Minimum
* High school diploma, GED, or relevant work experience
* Effective communication skills
* Excellent computer skills
* Demonstrated ability to multi-task
* Excellent interpersonal skills to work effectively with teams
* Excellent ability to persuade others through indirect influence
* Ability to seek out opportunities and take initiative with little or no direction
* Demonstrated capacity to thrive in a high-change, often ambiguous business environment
* Ability to establish customer relationships in a fast-paced environment
Preferred
* Experience in the telecommunications industry
* 1+ years in a sales quota or retention environment
* 2+ years' experience in related field (i.e. Retail, Training, Indirect Sales, etc.)
Join the Cox family of businesses and make your mark today!
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Cox Communications is all about creating moments of real human connection; and for employees, that's true both in the workplace and in the problems we solve for customers. From building advertising solutions to unleashing IoT technologies to creating an exceptional experience for customers in our retail locations and online, we're creating a world that is smarter and more connected. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship. No OPT, CPT, STEM/OPT or visa sponsorship now or in future.
$53.4k-73.5k yearly Auto-Apply 42d ago
Associate Customer Service Representative Spanish Bilingual Everyday Banking
Wells Fargo Bank 4.6
Member service representative job in Phoenix, AZ
Why Wells Fargo:
Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us!
About this role:
Wells Fargo is seeking an Associate Customer ServiceRepresentative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers.
In this role you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Bilingual speaking and reading proficiency in Spanish/English
Desired Qualifications:
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues
Ability to execute in a fast paced, high demand, metric driven call center environment
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information
Knowledge, understanding and experience of internet, mobile, and social media technology
Job Expectations:
Must be able to attend full duration of required training period
This position is not eligible for Visa sponsorship
Ability to work additional hours as needed
Schedule may be eligible for a shift differential under the terms of the shift differential policy
Must work on-site at the location posted
Must complete and pass required language assessment
Training and Work Schedule:
You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services.
Training class starts on 03/09 for 7 weeks. Training hours are 8:30 a.m. - 5:00 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training.
We're open from Sunday - Saturday, Open 24 Hours. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Most schedules will be mid-shift or evening-shift.
Posting Location:
2202 W Rose Garden Ln, Phoenix AZ 85027
@RWF22
Posting End Date:
2 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$32k-39k yearly est. 11d ago
Associate Customer Service Representative - Credit Cards - Boots to Banking
W.F. Young 3.5
Member service representative job in Phoenix, AZ
About this role:
Wells Fargo is seeking an Associate Customer ServiceRepresentative - Boots to Banking in Consumer Lending. Consumer Lending businesses empower millions of customers to achieve their dreams every day. Whether it's buying a home, purchasing a car, funding a significant purchase, or making important daily credit card purchases, Consumer Lending provides important credit products and services that help our customers succeed. The group includes Home Lending; Auto; Cards, Retail and Merchant Services; Personal Lending; Consumer Lending Control; and Consumer Lending Shared Services. Find out why we're the #1 financial services company to grow YOUR career. Apply today.
In this role, you will:
Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment
Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems
Regularly receive direction from supervisor and escalate questions and issues to more senior employees
Interact with team on basic information, plus internal or external customers
Required Qualifications:
6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
Desired Qualifications:
Military experience researching and assessing questions, process, and procedures to make recommendations on solutions.
Military experience with tracking information in multiple computer systems with high level of accuracy.
Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues.
Ability to execute in a fast paced, high demand, metric driven call center environment.
Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy.
Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers.
Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information.
Knowledge, understanding and experience of internet, mobile, and social media technology.
Job Expectations:
Must be able to attend full duration of required classroom training period
Ability to work additional hours as needed
Must work on-site at the location posted
This position is not eligible for Visa sponsorship
Training Schedule:
Classroom training will be for 8 weeks, Monday - Friday, 8:30 am - 5:00 pm. Work schedule after classroom training will be provided prior to start date.
We're open 24 hours, 7 days a week.
Your regular work schedule will be based on business need and will include working a weekend day and some holidays.
Job Location:
2150 W Pinnacle Peak Road, Phoenix, AZ 85027
Posting End Date:
29 Jan 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo.
Drug and Alcohol Policy
Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
Wells Fargo Recruitment and Hiring Requirements:
a. Third-Party recordings are prohibited unless authorized by Wells Fargo.
b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.
$30k-36k yearly est. Auto-Apply 2d ago
Specialist I, Customer Service
ASM 4.7
Member service representative job in Phoenix, AZ
Step into a career with ASM, where cutting edge technology meets collaborative culture. For over 55 years ASM has been ahead of what's next, at the forefront of innovation and what's technologically possible. With more than 4,500 ASMers representing 70 nationalities, our people and our advanced semiconductor devices are playing a crucial role in trends such as 5G, cloud computing, AI, and autonomous driving. But we're more than just a tech company. We value diversity, inclusion and sustainability as we strive to make a positive impact on the world. Our development programs help support your growth, shaping your future and pushing the boundaries of innovation to unleash potential.
** This position is not eligible for visa sponsorship. Candidates cannot require sponsorship now or in the future**
As a Specialist I, Customer Service you will be the key point of contact for our customers. You will play a vital role in ensuring seamless order processing and exceptional service. You will manage the full order lifecycle from entry to invoicing-while collaborating with cross-functional teams to meet urgent delivery needs and resolve escalations with confidence.
Main responsibilities
Be the go-to expert for customer order management and communication
Process and track orders using SAP S4H, ensuring accuracy and timeliness
Handle urgent requests and escalations with professionalism and urgency
Collaborate with global planners and internal teams to meet customer expectations
Generate reports and insights to support on-time delivery and continuous improvement
Support consignment inventory management, RMAs, and other customer-specific processes utilizing both ASM and customer's systems of record (portals).
Main requirements
2+ years of customer service experience in a high-tech or fast-paced environment
Proficiency in SAP (Sales & Distribution, Materials Management) and Microsoft Excel (VLOOKUP, Pivot Tables, etc.)
Strong organizational skills and a customer-first mindset
Ability to multitask, prioritize, and work independently under pressure
A proactive, flexible, and team-oriented attitude
Preferred Qualifications
Bachelor's degree or equivalent experience (5+ years in a related field)
Background in business administration, supply chain, or accounting
Apply today to be part of what's next.
We make the tech that enables the chips in devices which improve lives around the world. We do this with an eye to the future, pushing the boundaries of what's possible through cutting-edge innovation, and driving the next wave of technological breakthroughs that shape how we live, work, and connect.
To learn more about ASM, find us at asm.com and on LinkedIn, Facebook, Instagram, X and YouTube.
ASM is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, age, nationality, social or ethnic origin, sexual orientation, gender, gender identify or expression, marital status, pregnancy, political affiliation, disability, genetic information, veteran status, or any other characteristic protected by law.
$32k-39k yearly est. 5d ago
Customer Service Representative - FT
Avis Budget Group, Inc. 4.1
Member service representative job in Phoenix, AZ
This is an outdoor combination role, where you will assist customers in different parts of the rental or return process on our airport lots. This may include, depending on location, checking cars, entering information in a handheld device, processing Customer ServiceRepresentative, Customer Service, Representative, Retail, Automotive, Rental
$24k-30k yearly est. 4d ago
Customer Service Representative
Brady Corporation 4.7
Member service representative job in Phoenix, AZ
The Customer ServiceRepresentative plays a key role in engaging with external customers and collaborating with our internal sales team to deliver exceptional customer experiences. This position requires a proactive approach to addressing customer ne Customer ServiceRepresentative, Customer Service, Representative, Customer Experience, Technical Support, Manufacturing, Retail
$31k-39k yearly est. 8d ago
Customer Support Specialist
Alphabe Insight Inc.
Member service representative job in Phoenix, AZ
Park 6 Logistics is a forward-thinking logistics company committed to delivering efficiency, precision, and innovation across our operations. We believe that strong strategy and clear communication are essential to sustainable growth. Our team thrives in a collaborative, results-driven environment where ideas are valued and execution matters.
Job Description
We are seeking a dedicated and detail-oriented Customer Support Specialist to join our Phoenix team. In this role, you will serve as a key point of contact for clients, ensuring timely communication, accurate information, and exceptional service. This position is ideal for someone who thrives in a fast-paced environment and takes pride in delivering solutions with clarity and professionalism.
Responsibilities
Serve as the primary contact for customer inquiries via phone, email, and internal systems
Provide accurate information regarding shipments, orders, and service updates
Resolve customer concerns efficiently while maintaining a high standard of service
Coordinate with internal teams to ensure smooth operational workflows
Document interactions and maintain organized, up-to-date records
Identify opportunities to improve customer experience and service processes
Qualifications
Strong communication skills, both written and verbal
High attention to detail and strong organizational abilities
Ability to manage multiple tasks and priorities effectively
Professional demeanor with a customer-focused mindset
Proficiency with basic computer systems and office software
Ability to work independently and collaboratively within a team
Additional Information
Competitive salary ranging from $51,000 to $55,000 per year
Growth opportunities within a stable and expanding organization
Skill development through hands-on experience and team collaboration
Supportive and professional work environment
Full-time position with long-term career potential
$51k-55k yearly 2d ago
Learn more about member service representative jobs
How much does a member service representative earn in Casa Grande, AZ?
The average member service representative in Casa Grande, AZ earns between $23,000 and $45,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.
Average member service representative salary in Casa Grande, AZ