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Member service representative jobs in Fort Myers, FL - 493 jobs

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  • Customer Service Representative

    Caliber Collision Repair Services 3.7company rating

    Member service representative job in Cape Coral, FL

    Caliber Collision has an immediate job opening for a Customer Service Representative to perform all-purpose duties, which may include, but not limited to greeting and providing extraordinary customer service to internal and external customers, monito Customer Service Representative, Customer Service, Representative, Retail, Service
    $23k-31k yearly est. 3d ago
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  • Customer Service Representative

    Robert Half 4.5company rating

    Member service representative job in Cape Coral, FL

    The ideal candidate loves talking to people and proactively solving issues. Responsibilities Communicate with customers via phone, email and chat Provide knowledgeable answers to questions about product, pricing and availability Work with internal departments to meet customer's needs Data entry in various platforms Qualifications ServiceTitan experience is required At least 1 - 3 years' of relevant work experience Excellent phone etiquette and excellent verbal, written, and interpersonal skills Ability to multi-task, organize, and prioritize work
    $22k-29k yearly est. 2d ago
  • Inbound Customer Service Representative- Immediate Openings

    Alorica 4.1company rating

    Member service representative job in Fort Myers, FL

    At Alorica, we only do one thing - make lives better, one interaction at a time. We're a global leader in customer service and experience, serving the world's biggest brands with tens of thousands of employees in hundreds of locations around the globe. Job Description Your mission (should you choose to accept it) is to offer customer support through phone, email, online chat or social media to customers who have questions, concerns or confusion around a particular product or service. You're literally the voice of the brand, and a strong relationship between our clients and their customers starts with you. So only the awesome need apply. Qualifications Talks to customers over the phone, email, online chat or social media to resolve their questions or concerns Maintains and updates customer information as necessary Calmly attempts to resolve and de-escalate any issues Escalates calls to supervisor when necessary and appropriate Responds to requests for assistance and/or possible processing of credit card authorizations Tracks call-related information for auditing and reporting purposes Provides feedback reports on call issues related to downtime and/or training issues Upsells to customers as necessary JOB REQUIREMENTS Minimum Education and Experience: High School Diploma or GED required; college degree preferred Customer service experience a plus Phone-related customer service a major plus Familiarity with Microsoft Windows, Word, and Excel applications Bilingual language skills a plus Knowledge, Skills and Abilities: Stellar customer service skills - and an overwhelming desire to make lives better, one interaction at a time Ability to use phone and computer systems Excellent oral and written communication skills Strong listening/comprehension skills Ability to stay composed and objective Conversational, patient and confident, with a positive attitude WORKING CONDITIONS Work Environment A climate controlled, contact center environment - filled with amazing people, incredible career opportunities and the occasional dance-off Constant usage of phone and computer systems Physical Demands Constant sedentary work. You'll typically be sitting for most of the time, so be sure get up and stretch once in a while. Your circulatory system will thank you. DISCLAIMER: The above information on this description has been designed to indicate the general nature and level of work performed by employees in this classification. It is not designed to contain or be interpreted as an exhaustive list of all responsibilities, duties and qualifications required of employees assigned to this job. TAKE THE NEXT STEP Let's make lives better. Let's defy the status quo. And let's go beyond thinking outside the box - and decide to obliterate the box instead.You ready? Let's do this. Equal Opportunity Employer - Veterans/Disabled Additional Information WHY JOIN ALORICA? Every day, we aim to live up to our mission of creating insanely great customer experiences. But as Alorica employees, giving back matters just as much - that's why we're so proud of Making Lives Better with Alorica , a non-profit, 501(c)(3) organization dedicated to providing assistance to employees, their families and the people, organizations and communities who support them.Simply put, we want to make lives better… one interaction at a time. And to do that, we need the very best people to join us. But please, allow us to entice you further! As an Alorica employee, you may receive: Paid training Flexible training schedules Medical and dental benefits Paid time off Paid holiday and sick time Retirement planning options (401(k)) Employee discounts through client programs Working at Alorica means potentially having the freedom to explore all kinds of career options - from customer service, training, and tech support, to management, recruiting and more. Alorica offers fun, challenging opportunities to pursue your professional goals, and we want you to have fun and succeed - because when you're at your best, that's when we're at our best. So what do you say? Ready to take the next step?
    $22k-27k yearly est. 60d+ ago
  • Surgical Services Specialist PACU (Charge RN)

    Lee Health 3.1company rating

    Member service representative job in Fort Myers, FL

    Department: Peri-Anesthesia Care Unit Work Type: Full Time Shift: Shift 1/2:30 PM to 11:00 PM Minimum to Midpoint Pay Rate:$35.04 - $47.30 / hour Responsible for the delivery and documentation of patient care through the nursing process of assessment// diagnosing// planning// implementation// and evaluation. Performs responsibilities in five areas of nursing practice: clinician// teacher// researcher// leadership and professional development. Responsible for directing and coordinating nursing care for patients based on established clinical nursing practice standards subscribed to by American Nursing Association and in accordance with the Florida Nurse Practice Act. Collaborates with other professional disciplines to ensure effective and efficient patient care delivery and the achievement of desired patient outcomes. Supports the organization vision and mission. Uses knowledge of patient's age and cultural diversity into the provision of patient care. Contributes to the provision of quality nursing care through excellence in customer service and performance improvement techniques that demonstrate positive outcomes in patient care. Clinically competent RN vested with the responsibility and control of all tasks associated with equitable// on time delivery of the surgery schedule. Collaborates// integrates and communicates to all team members providing optimal efficiency of daily operations. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/or Additional Requirements Graduate of an accredited school of practical nursing Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or2 YearsSurgical ServicesRequired State of Florida Licensure Requirements LicensesRequired/ Preferredand/or Registered Nurse LicenseRequired Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or US:FL:Fort Myers
    $35-47.3 hourly 5d ago
  • Customer Service Representative

    Fastsigns 4.1company rating

    Member service representative job in Fort Myers, FL

    Do your friends and co-workers refer to you as a people person? Have friends or people told you or suggested you go into sales? Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so we are looking for employees just like you in the ever-changing Sign Industry. As a FASTSIGNS Customer Service Representative, you will be the initial contact with current customers as well as prospective customers in our FASTSIGNS Center. You will work with customers in numerous ways such as email, telephone, in-person and at their place of business. You will be working to build long-lasting relationships by turning prospects into customers and then into long term clients. The sign industry is ever changing and dynamic. All you have to do is look all around and you'll see there are signs of all types everywhere. You will never be bored working in the sign industry as even the smallest of jobs up to very large projects are unique and highly customized. FASTSIGNS is the franchise industry leader with over 700 locations in many countries worldwide. We have the most extensive training programs both online and in-person in the industry. Working for FASTSIGNS will allow you to grow your personal and business skills. At FASTSIGNS we pride ourselves on the best customer service in the Sign Industry and to prove it we survey our customers to ensure we constantly improve our service. Our ideal candidate for this position is someone who is outgoing, responsive, eager to learn and has the ability to build relationships. Great listening skills, documentation and organization are highly valued in candidates for this position. You will learn to prepare estimates, implement work orders and ensure timely delivery of finished orders. You will be involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center. We are not just looking for just anyone to fill this position, we are looking for someone that believes they are the best! We don't consider this position as an entry-level we consider the position a stepping stone for any individual who wants a career path and personal growth in their life. If you think you have what it takes to be successful in this dynamic industry we encourage you to apply. Are you that person? Compensation: $16.00 - $22.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $16-22 hourly Auto-Apply 60d+ ago
  • Dispatcher/Customer Service Representative / Full Time

    Garage Door Partners 3.6company rating

    Member service representative job in Naples, FL

    This is an excellent opportunity to join a team of committed professionals in the home services industry. In this role, you will have the ability to impact our company by helping customers book service appointments. Your skills and love for helping people solve problems is key to being a great fit for this role. We are a fast-paced organization, set to thrive and grow in an exciting and stable business sector. You will help us by representing our brand as the first touch with our company. We are committed to delivering stellar service to our customers. Our company is driven by excellence in performance, clear communication, investing in our team, and growing our brand. The right fit for us is someone who understands that customer service is a key part of how we reach goals. Our Customer Service Representatives are a critical roles within our call center team. Responsibilities Convert incoming customer calls into booked service appointments. Deliver scripts with an authentic cadence. Be clear, compelling and personable in all communication with customers. Respond to customer requests, resolving issues and promoting the brand. Be professional and establish customer rapport, encouraging repeat business. Participate in training to boost booked calls and practice outbound calling. Resolve customer complaints quickly - involving Call Center Manager as needed. Maintain customer database with accurate information. Support for Lead Dispatcher Assist in relaying accurate information to technicians, ensuring proficient, quality customer experiences. Assist in updating customers throughout the day on the technician's progress. Requirements Develop a proven track record in customer service. Good typist and proficient with phone systems. Strong verbal and written communications. Ability to build trust and demonstrate empathy. Service Titan experience is a plus. Personality that blends well with a fast-paced, goal-driven environment. Loves to win as a team. Support for Lead Dispatcher Strong verbal and written communications. Ability to build trust, diffuse conflict and hold others accountable. Personality that blends well with a fast-paced, goal-driven environment. Competitive individual contributor who also loves to win as a team. FULL TIME, IN OFFICE POSITION: This is a full-time 5 days a week position that does require a weekend day / Schedule options can be flexible for candidate(s) who meet the skill sets required Sample Schedule 1 ( 9:00-5:30pm Sunday-Thursday ) Sample Schedule 2 ( 8:00-4:30pm Tuesday - Saturday ) Sample Schedule 3 ( 10:30am-7:00pm Monday - Friday ) Alternating 1 weekend day every 3 weeks TRAINING: Two (2) weeks Paid Training, M-F 8:30am-4:30pm w/ 30 min break PAY: Up to $30/hr. Join our winning team!
    $30 hourly 60d+ ago
  • Account Service Rep

    The Hertz Corporation 4.3company rating

    Member service representative job in Estero, FL

    **Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 **What You'll Do:** + Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. + Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. + Track contract status, approvals, and signatures to ensure timely execution + Work with Legal department to discuss and work through contract language. + Data input and management: Accurately enter, update, and maintain data in the Compliance tool. + Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. + Drive optimization and process improvement while applying best practice methodologies. + Aid in conflict resolution. + Additional duties and projects as assigned. **What We're Looking For:** + Bachelor's Degree. + Knowledge of contracting policies, legal requirements, and best practices. + Excellent communication (written and verbal) and interpersonal skills. + A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. + The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. + The ability to collaborate with others as well as work independently. + The ability to adapt quickly to changes in business climate. + Excellent problem-solving skills, research/investigate to find resolution. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 60d+ ago
  • PARK SERVICES SPECIALIST - 37001299 1

    State of Florida 4.3company rating

    Member service representative job in Naples, FL

    Working Title: PARK SERVICES SPECIALIST - 37001299 1 37001299 Salary: $3,176.43 Month/$38,117.16 Year Park Services Specialist (37001299) State of Florida Department of Environmental Protection This position is located in Naples, FL Position Overview and Responsibilities: An opportunity is anticipated for a self-motivated, hardworking individual, to fill the position of Park Service Specialist at Delnor-Wiggins State Park State Park. This is a moderately independent position for visitor services, administration, maintenance; and resource management objectives for Delnor-Wiggins Pass State Park. The successful candidate will work days, nights, weekends and holidays. DUTIES AND RESPONSIBILITIES: Compliance with the processing requirements of Chapter 215.422, F.S. is mandatory. Persistent failure to comply with this section by any agency of the state shall constitute good cause for discharge of employees duly found responsible, or predominantly responsible, for failure to comply. RESOURCE MANAGEMENT: Plans, Implements, coordinates and participates in the day to day, and long-range facets of the resource management and visitor services pertinent to the effective management of Delnor-Wiggins Pass State Park. Assembles and maintains species inventories to assess the health of ecosystems and constituent changes. Assess natural resource management needs and provide guidance in park activities. Manage and control invasive exotic plants. Coordinates and creates GIS/GPS maps needed for various land management projects. Completes assessment of cultural resources, documents change and implement protection measures. Monitors and protects shorebirds/seabirds, sea turtle nests, gopher tortoises, and other priority species. Gather and report data on imperiled species. Oversee programs to control invasive and nuisance animals Understand coastal system dynamics and processes. Guide restoration and enhancement projects for park's natural communities. Coordinates survey, inventory and monitoring with other agencies, organizations, and researchers. Participates in all aspects of resource management activities MAINTENANCE - Maintains and repairs the park vehicles, vessels, generators, and equipment. Performs any necessary building repairs and improvements to the park facilities. Operates necessary equipment to perform construction, maintenance and repair type work such as carpentry, masonry, plumbing, and electrical. Responsible for the upkeep and maintenance/repair tracking of the park facilities, equipment and vehicles. ADMINISTRATION Performs quality control of work performed by contractors and other employees. Assembles data and produces reports. Develops and maintains files on research, monitoring and other activities. Documents all research and activities and maintains a computer database and files Submits monthly vehicle and vessel use and repair logs to park manager in a timely manner. Maintains records of repairs and use for all vehicles and equipment. Prepares forms and reports on a wide range of compliance subjects. Answers established telephone. Operates park radio Any other administrative duties as needed. VISITOR SERVICES Explains facilities and services provided for public use, attempts to resolve visitor complaints while maintaining good public relations, and explains facilities and services provided for public use PROTECTION - Ensures park rules are enforced pertaining to all natural, historical and archaeological facilities and resources and use thereof for the enjoyment of the visitor. Ensures all aspects of park security and safety are maintained at all times. OTHER - Performs other related duties as required Required Knowledge, Skills, and Abilities: KNOWLEDGE OF: * Florida ecosystems and resource management techniques required to manage/restore natural communities. * Identification of wildlife with emphasis on shorebirds/seabirds and sea turtles; plant identification. * Research design and applications as they relate to ecosystems management procedures and methods * Methods used in troubleshooting, repair and maintenance of wooden, block and steel structures; plumbing; electrical systems; vehicles; small engine equipment; and other equipment * The principles and techniques of the skilled building trade or mechanical repair work * DRP resource management program objectives and policies. SKILL IN: * Public speaking and facilitating events and programming. * Using computer software, not limited to Microsoft Office Suite * GIS/GPS * The use of all wheel drive equipment, ATV/UTV, and motorized vehicles * The interpretation of aerial photographs and map reading. ABILITY TO: * Plan, organize and coordinate work assignments * Conduct field research and gather data. * Develop and maintain files on research, monitoring and other activities * Assemble and maintain species inventories to assess the health of ecosystems and constituent changes * Operate watercraft and ATV/UTV and motorized vehicles * Identify and treat invasive plant and animal species * Establish and maintain effective working relationships with others * Work rotating shifts including evenings, weekends and holidays * Follow written and verbal instructions * Communicate effectively verbally and in writing * Understand and apply rules, directives and policies, laws and regulations * Maintain a valid driver's license * Successfully complete Ranger Academy. * Successfully complete background and fingerprint check * Properly wear uniform * Comply with male and female hair and grooming standards and body art and piercing restrictions Minimum qualifications: Valid drivers' license BACKGROUND SCREENING REQUIREMENT: This position is designated as a Position of Special Trust in accordance with DEP-422 (Positions of Special Trust or Responsibility). Any applicant being considered for employment must successfully complete a Level 2 State and National criminal history check as a condition of employment before beginning employment, and also be screened in accordance with the requirements of Chapter 435, F.S. No applicant may begin employment until the background screening results are received, reviewed for any disqualifying offenses, and approved by the Agency. Pay: $3,176.43 month/$38,117.16 annual Our Organization and Mission: The Florida Department of Environmental Protection (DEP) is the state's leading agency for environmental management and stewardship - protecting our air, water and land. The vision of DEP is to advance Florida's position as a world leader in protecting natural resources while growing the state's economy. DEP encourages its leaders to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. Where You Will Work: Delnor Wiggins Pass State Park, located in southwest Florida (North Naples), boasts one of the most pristine stretches of beaches in the world. The beach is popular for sunbathing, swimming, beachcombing, snorkeling and picnicking. Fishing, paddle-boarding and kayaking along with bird watching make this one of the most popular seashore destinations in Naples The Benefits of Working for the State of Florida: Working for the State of Florida is more than a paycheck. The State's total compensation package for employees features a highly competitive set of employee benefits including: * Annual and Sick Leave benefits. * Nine paid holidays and one Personal Holiday each year. * State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options. * Retirement plan options, including employer contributions (For more information, please click *************** * Tuition waivers. * Total Compensation Estimator Tool * And more! For a complete list of benefits, visit **************************** Special Notes: DEP is committed to successfully recruiting and onboarding talented and skilled individuals into its workforce. We recognize the extensive training, experience, and transferable skills that veterans and individuals with disabilities bring to the workforce. Veterans and individuals with disabilities are encouraged to contact our recruiter for guidance and answers to questions through the following email addresses: HR_********************************** HR_************************** An individual with a disability is qualified if he or she satisfies the skills, experience, and other job-related requirements for a position and can perform the essential functions of the position with or without reasonable accommodation. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must contact the DEP Human Resources (HR) Office at **************. DEP requests applicants notify HR in advance to allow sufficient time to provide the accommodation. The State of Florida is an Equal Opportunity Employer/Affirmative Action Employer, and does not tolerate discrimination or violence in the workplace. Candidates requiring a reasonable accommodation, as defined by the Americans with Disabilities Act, must notify the agency hiring authority and/or People First Service Center (***************. Notification to the hiring authority must be made in advance to allow sufficient time to provide the accommodation. The State of Florida supports a Drug-Free workplace. All employees are subject to reasonable suspicion drug testing in accordance with Section 112.0455, F.S., Drug-Free Workplace Act. VETERANS' PREFERENCE. Pursuant to Chapter 295, Florida Statutes, candidates eligible for Veterans' Preference will receive preference in employment for Career Service vacancies and are encouraged to apply. Certain service members may be eligible to receive waivers for postsecondary educational requirements. Candidates claiming Veterans' Preference must attach supporting documentation with each submission that includes character of service (for example, DD Form 214 Member Copy #4) along with any other documentation as required by Rule 55A-7, Florida Administrative Code. Veterans' Preference documentation requirements are available by clicking here. All documentation is due by the close of the vacancy announcement. Location:
    $38.1k yearly Easy Apply 4d ago
  • Member Service Representative

    Naples 3.4company rating

    Member service representative job in Naples, FL

    Benefits: Bonus based on performance Employee discounts Training & development 401(k) Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Wellness resources Crunch Fitness is now accepting applications for Member Services Representative. No experience necessary, we sponsor on-the-job training. What We Look for: An empathetic, persistent, honest, knowledgeable, and excellent listener who is willing to focus on building relationships through qualities like resilience, self-motivation, enthusiasm, and strong communication, while remaining adaptable and problem-solving to genuinely meet customer needs. Are you: Authentic, confident, resourceful, driven, curious, and relationship-focused? Are you able to blend interpersonal skills with your hunger for success? If so, this is the job for you. Desired Qualities: Goal driven Wellness minded Individual with a PASSION for fitness. Team-oriented and excels within a TEAM environment. Outgoing personality that ENJOYS giving tours. TEACHABLE towards the ability to explain membership features. Service-minded individual who naturally enjoys HELPING people. Role: Provide membership presentation. Host tours. Participate in team meetings. Conduct outreach events. The Ways You Benefit: Work in a FUN & EXCITING fitness environment. Be part of a POSITIVE team culture. Promotion opportunity - Become a Supervisor, Personal Trainer, or Club Manager. Free VIP Crunch Fitness membership. How We Are Different We have a strong yet diverse leadership team that is pushing fitness to new frontiers. Unlike other clubs, we strive to provide an encouraging team culture, and we want to make a covenant with you and be a significant part of your career path. In other words, we want to be an important player in your life journey. You will immediately feel the difference through the interview process. Are You? Team-oriented individual with a passion for fitness? Genuine about the member experience and willing to run our play? If the answer is yes, apply today! About Crunch Crunch is the fastest-growing fitness brand globally. Crunch offers diversity in strength and cardio equipment, Group Fitness classes, Functional Training class, and Personal Training. We stand above the rest by way of innovation, pristine facilities, and a member experience that is second to none. We have a strong yet diverse leadership team that is pushing fitness to new frontiers. We offer best-in-class employee training, benefits, and compensation. We are paying leading wages in every department. We work hard, but the environment is positive and encouraging. If you are genuine about the member experience and willing to run our play, we want to talk to you. Apply today for immediate consideration! Compensation: $35,000.00 - $42,000.00 per year Crunch is a gym that believes in making serious exercise fun by fusing fitness and entertainment and pioneering a philosophy of No Judgments. Our gyms are packed with the latest state-of-the-art cardio and strength training equipment, weight room, full service locker rooms with showers, tanning booths, HydroMassage bed, and an extensive schedule of Crunch's signature classes including Zumba , BodyWeb with TRX , Yoga Body Sculpt, Belly Butt and Thighs Bootcamp, and more.
    $35k-42k yearly Auto-Apply 23d ago
  • Tier 1 - Customer Experience Representative

    Edist

    Member service representative job in Bonita Springs, FL

    Starting Salary: $46,550 Schedule: Monday to Friday, 8:30 a.m.- 5:30 p.m. (EST) eDist is a profitable, self-funded, and well-established AI Speech Automation technology company offering stable, non-seasonal roles and rapid advancement. Overview of Responsibilities: Respond to inbound customer inquiries. Provide navigation and usage support for Dictation.Cloud. Perform initial troubleshooting using SOPs. Document interactions accurately in HubSpot. Maintain service levels and quality standards. Participate in paid on-call rotation. Core Competencies: Customer Focus Technical Aptitude Communication Problem Solving Attention to Detail Time Management Adaptability Teamwork Qualifications: Drive to learn about technology and grow your knowledge. Strong communication and customer-service skills. Ability to troubleshoot basic technical issues. Familiarity with Windows and Microsoft Office. Ability to work full-time in office. Ability to assess Clients' support needs as they arise and provide solutions or direct to the proper channels. Comfortable communicating verbally with Clients to explain company and product values to ensure satisfaction. Ability to utilize, and supplement self-service resources (internal guides, manuals, SOPs, etc.). Ability to thrive on change and a sense of urgency to get things done. High energy with the ability to multitask and prioritize efficiently. Desire to learn our solutions, help others, and rapidly advance. Have excellent time management skills and can make decisions quickly. Maintain composure and Client focus while resolving issues. Superb ability to focus on detail as well as the overall view. Optional Qualifications: English/Spanish bilingual (preferred). Bachelor's Degree in computer science or similar industry experience. Comp TIA or equivalent experience Experience in HubSpot Healthcare IT experience is desirable Knowledge of Dragon Voice Recognition Software. Knowledge of Philips Dictation software and hardware products. Knowledge of Dictation & Transcription Hardware or Software. Any IT certifications in Networking, Citrix, VM Ware, Microsoft, or mac OS. Sales or hospitality experience. Work in Medical EHR or similar experience in vertical-specific software platforms. JOB CODE: 1000144
    $46.6k yearly 60d+ ago
  • Seasonal Service Appointment Specialist

    Devoe Automotive 3.8company rating

    Member service representative job in Naples, FL

    DeVoe Automotive Group is hiring a Full Time Seasonal Service Appointment Specialist Choose DeVoe Automotive, where we're more than just a dealership-we're a legacy of excellence. Our mission is to provide seamless automotive solutions, ensuring every customer leaves satisfied and every team member thrives in an environment committed to personal growth and community well-being. Join us and become part of a family where your potential is nurtured and your success celebrated. We offer more than just a job; we provide a career in an environment where your personal growth is as crucial to us as our customers' satisfaction, embodying our core values daily: We do the right thing. We passionately care. We are team-oriented. We are driven to excellence. What We Offer: Competitive Salary: Enjoy regular weekly paychecks. Work-Life Balance: We're closed Sundays so you can rest and spend time with family. Community: Proud to be family-owned and operated, valuing each team member. Our Business Development Center (BDC) is responsible for managing inbound communication with potential and existing customers, focusing on setting appointments for our service departments. The Service Appointment Specialist requires excellent customer service and time management skills, effective communication, and the ability to engage customers in a professional manner, ensuring a positive experience with the dealership. Key Responsibilities: Customer Communication: Handle inbound phone calls promptly and professionally. Maintain a positive and friendly demeanor during all customer interactions. Appointment Setting: Schedule and confirm appointments for service based on customer needs. Coordinate with service teams to ensure efficient handling of appointments. Lead Management: Maintain accurate records of all customer interactions and leads in the CRM system. Utilize dealership CRM software to track and update customer information, lead status, and communication history. Ensure customer data is accurate and up-to-date to support ongoing marketing and outreach efforts. Qualifications: Excellent communication and interpersonal skills. Ability to handle high call volumes while maintaining quality service. Strong time management, organizational and multitasking abilities. Familiarity with CRM systems and proficiency in data entry. Sales-driven mindset with a focus on customer satisfaction.. High energy and detail-oriented, capable of thriving in a fast-paced environment. Must pass a background check and pre-employment drug screening. We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation or gender. DeVoe Automotive is a Drug Free Workplace.
    $39k-65k yearly est. Auto-Apply 60d+ ago
  • Italian Content Moderator or Customer Support Agent

    Velenosi&Meredith

    Member service representative job in Naples, FL

    Job Opportunity: Italian-Speaking Customer Support and Content Moderation Roles Portugal (Office) or Greece (Full Remote) Full Remote anywhere in Greece Contract Type: Permanent Are you a native or fluent Italian speaker (C1-C2) with good English skills (B1 or higher)? Ready to boost your career while living in beautiful Southern Europe? We are hiring Italian-speaking talents for customer support and content moderation roles, offering full relocation support and permanent contracts. About the Role Work for a top international company and choose your path: Assist customers via phone, email, and chat with professionalism and empathy Monitor and moderate content across online platforms, ensuring compliance with guidelines Requirements Italian (C1-C2 level) and English (B1+ minimum) EU citizenship or valid working visa Strong communication and problem-solving skills Customer-oriented attitude Previous experience is a plus but not required What We Offer Full-time permanent contract Competitive salary and performance bonuses Full relocation support (flight + accommodation assistance) Paid training and continuous career development International and dynamic work environment Ready to start your adventure in Portugal or Greece? Apply now: **************************** WhatsApp: +39 ************ If you speak other languages too, let us know more roles are available!
    $28k-40k yearly est. Easy Apply 60d+ ago
  • Vehicle Service Specialist

    Henley VIOC

    Member service representative job in Naples, FL

    Text henleyjobs to 23000 to start your application today! Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? Whether you are looking for a part-time job with flexible hours, or a full-time career with excellent advancement opportunities, Henley Companies , the largest franchisee of Valvoline Instant Oil Change, is proud to offer you the tools necessary to succeed. We welcome all types of talent - no matter your background or experience. Wherever your confidence level is, we'll make sure you're trained in the services we offer including changing oil, check/filling vehicle fluids or inspecting/replacing lights and wipers. Our team of trainers are equipped to lead you through the path of self-made success. That's why we do not require any experience in our service centers! It doesn't matter if you're a recent high-school grad, a well-seasoned professional looking for a change, a veteran transitioning back into civilian life or somewhere in the middle. THE TOOLS WE'LL PROVIDE TO YOU Paid on-the-job training No late evenings - Most locations close by 7pm Competitive pay set at $19.00 per hour Now offering Earned Wage Access through DailyPay! Promoting from within - 95% of upper-level management started out in an entry-level position Safety Shoes, Uniforms & Personal Protective Equipment (PPE) Tuition Reimbursement Employee Discount - 50% off most services for up to 2 vehicles Paid vacation and holidays Medical, Dental, Vision, and 401(k) Savings plan Responsibilities Provide exceptional customer service and address any concerns or questions. Perform oil changes, filter replacements, and lubrication services for vehicles. Inspect vehicles for any potential issues or areas that require attention. Conduct basic maintenance tasks such as tire rotations and fluid level checks. Basic computer knowledge/aptitude Keep track of inventory and ensure all supplies are readily available. Maintain a clean and organized work environment. Follow safety protocols and guidelines to ensure a safe working environment. Requirements Attention to detail and ability to follow instructions. Excellent problem-solving skills Strong customer service and communication skills Ability to work in a fast-paced environment and handle multiple tasks. Able to learn and follow the VIOC SuperPro process for all services. Achieve SuperPro certification. Must have reliable transportation. Essential Functions Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions of the job Inspecting and replacing car lights and wipers. Check fluid levels and add fluids to vehicle when necessary. Inspect/replace engine air filter and cabin air filter. Add oil to engine in the proper amount based on specifications of vehicle make/model. Able to remove/rotate/lift/reinstall tires for tire rotation service. Lubricate necessary components of the chassis/driveline. Perform additional services on cooling systems and transmissions. Perform second checks by visually verifying and performing proper callouts to ensure all necessary services have been performed correctly. Able to move from bay to bay to perform services on multiple vehicles. Frequently ascends/descends stairs/catwalks/stepstools to retrieve vehicle parts (filters, wipers, etc.) or perform services top side or underneath the vehicle (drain oil, replace filter, differential services, lubrication) Able to work for extended periods of time with arms above your head when performing services underneath the vehicle on a catwalk. Constantly positions self to perform required services under the hood, related to tires, or on catwalk working underneath the vehicle. Able to move/transport items up to approximately 50 pounds. Able to work with tools to perform duties in tight sometimes hard to reach areas. Communicate verbally and receive verbal communication to ensure services are performed accurately, safely and in the proper order. Environment In this position you will be subject to environmental conditions. Activities occur inside and outside and in varying temperature conditions. In this position you will be subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level. In this position you will be subject to hazards. Includes a variety of conditions including but not limited to proximity to moving mechanical parts, moving vehicles, electrical current, exposure to high heat, and exposure to chemicals. In this position you will be subject to atmospheric conditions. One or more of the following conditions that may affect the respiratory system or skin: fumes, odors, dust, mists, gases, restricted ventilation. In this position you will be required to function in narrow aisles or passageways such as catwalks. The above description is not intended to be an "all-inclusive" list of the duties and responsibilities of the job described, nor is it intended to be such a listing of the skills and abilities required to do the job. Rather, it is intended only to describe the general nature of the job. Henley Companies and its affiliates are proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, national origin, gender, age, religion, disability, sexual orientation, veteran status, marital status, or any other characteristics protected by law. We participate in the E-Verify program. #GA0016#
    $19 hourly 59d ago
  • Coastland Center FL221

    Auntie Anne's Pretzels

    Member service representative job in Naples, FL

    Coastland Center Naples, FL Chestnut Land Company franchisee of Auntie Anne's and Cinnabon. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements. If you are ready to be part of a vibrant team, please submit your application today. We look forward to welcoming you aboard!
    $24k-33k yearly est. 60d+ ago
  • Development representative / Community outreach| Personal Injury

    NEO Surgical Group

    Member service representative job in Port Charlotte, FL

    Are you a savvy marketer with a passion for promoting healthcare services? Do you excel at crafting compelling messaging and driving brand awareness? We're looking for a Marketing Representative to join our team and help showcase our specialized spine and orthopedic surgical offerings. This role is ideal for someone who thrives in face-to-face networking, understands the healthcare and personal injury landscape, and is passionate about driving growth through relationship-building. Key Responsibilities: Develop, execute marketing strategies, and maintain relationships with referral sources. Conduct regular field visits to partner offices, clinics, and community events to promote our services. Educate potential referral partners on our treatment offerings and patient care process. Identify new business opportunities and referral channels within the personal injury and healthcare space. Track and report marketing activities, referral trends, and outreach effectiveness. Collaborate with internal teams to ensure seamless onboarding of referred patients. Represent the brand professionally at networking events, health fairs, and industry conferences. Qualifications: Proven experience in field marketing, business development, or outreach-preferably in healthcare, personal injury, or related industries. Excellent interpersonal and communication skills. Self-motivated with the ability to work independently and manage a territory. Reliable transportation and willingness to travel locally. Preferred Skills: Existing network within the personal injury or healthcare community. Bilingual (Spanish/English/Russian) is a plus. Knowledge of HIPAA and patient privacy regulations. Employment for this position is contingent upon successful completion of a background screening. All offers of employment are conditional until the background check process has been completed and cleared.
    $29k-41k yearly est. 7d ago
  • Member Service Specialist-7362

    Youfit 3.4company rating

    Member service representative job in North Port, FL

    Your purpose As a Member Service Specialist (MSS) at YouFit Gyms, your role is to create an outstanding experience for every member and guest. You are the first point of contact, setting the tone with a welcoming attitude and top-tier customer service. Your primary focus is engaging with members, answering their questions, and ensuring smooth check-ins and transactions. In addition to assisting with memberships, you play a key role in supporting retention efforts and ensuring gym policies are upheld. Your ability to build strong connections and maintain a positive environment makes you an essential part of the YouFit team. Compensation At YouFit, we believe in rewarding our team members for their dedication and hard work. Our compensation structure is designed to recognize and incentivize performance while providing stability and growth opportunities within our organization. YouFit offers compensation packages that are competitive in the industry. These packages typically include base pay, along with opportunities for additional earnings through commissions and/or bonuses. What You'll Do Deliver exceptional customer service by greeting members, guests, and prospects warmly to create a welcoming environment. Manage member check-ins by ensuring smooth entry, verifying account status, and addressing any alerts. Answer phone calls and assist members by providing accurate information, assisting with inquiries, and directing calls as needed. Handle account management and billing by assisting members with account updates, payment processing, and past-due balances. Support retention efforts by engaging with members considering cancellations and offering solutions to retain them. Process transactions and manage the cash drawer by handling retail purchases, guest passes, and payments while maintaining cash-handling accuracy. Enforce gym policies and maintain standards by ensuring a safe and respectful environment by upholding club rules and guidelines. Perform opening and closing duties by following established procedures to prepare the facility for members. Assist with gym cleanliness by helping maintain a clean and organized front desk and facility as needed. Create an engaging gym experience by welcoming prospects, understanding their fitness needs, introducing them to the facility, and guiding them through the membership options. What We're Looking For Must be at least 18 years of age. Proficient in reading, speaking, and writing in English. Fluency in multiple languages is favored. Availability to work flexible hours, including mornings, evenings, weekends, and holidays as needed. Strong customer service skills with the ability to engage positively with members, guests, and prospects. Ability to multitask and stay organized in a fast-paced environment. Basic proficiency in handling transactions, balancing a cash drawer, and following cash-handling procedures. Ability to enforce gym policies professionally and resolve member concerns effectively. Basic computer skills for processing check-ins, updating accounts, and managing member interactions. A team-oriented mindset with a proactive approach to problem-solving and service excellence. Physical Demands This is an active role requiring frequent bending, stooping, and lifting up to 50 pounds. Get Fit, Get BeneFits: YouFit Gyms Offers More Than Just a Workout! Explore Your Employee Benefits HERE ! Have we proved YOU matter yet? Apply Today! YouFit Gyms provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
    $19k-26k yearly est. 21d ago
  • Emergency Services Officer - $1,000 Sign On Bonus

    Maris Grove

    Member service representative job in Naples, FL

    This role is available for full-time and flex employees. Compensation: Commensurate with experience starting at $17.00 / hour. This role is eligible for a $1,000 sign on bonus. We're not just looking for guards-we're looking for our resident's guardians. At Siena Lakes our Security & Emergency Services team is the first line of defense on campus and the last word in excellence, integrity, and calm under pressure. Whether it's responding to medical emergencies, ensuring safety across our community, or lending a steady hand in chaotic moments. What you'll do: Respond swiftly and effectively to emergencies, alarms, or incidents. Monitor and patrol facilities, ensuring safety protocols are followed. Provide clear communication during high-stress situations. Act as a go between for residents, employees and outside emergency services. Serve as a trusted presence for employees, guests, and residents. Uphold and enforce company safety policies. What we are looking for: Calm under pressure with excellent decision-making. Team players who thrives on collaboration but lead when the situation demands it. Commitment to the highest standards of professionalism and respect. Passionate about making a real impact on the lives and safety of residents. Prior experience in security, law enforcement, military, or emergency services is a plus. We provide certification. You don't need to have a background in emergency services to start this journey. We offer onsite in-person Emergency Medical Responder (EMR) certification course during your training-fully paid for by Siena Lakes -you gain the skills and confidence needed to respond to medical incidents and emergencies. Please note that specific state regulations and requirements may be applicable. These regulations take precedence over the requirements outlined in the job description. Siena Lakes is a vibrant continuing care retirement community located in North Naples, Florida. We're part of a growing national network of communities managed by Erickson Senior Living, one of the country's largest and most respected providers of senior living and health care. Siena Lakes helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, you'll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow. Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.
    $17 hourly Auto-Apply 16d ago
  • Financial Service Representative

    The Check Cashing Store

    Member service representative job in Lehigh Acres, FL

    Are you a dynamic and driven sales professional? If so, The Check Cashing Store wants you to join our team. In your role at The Check Cashing Store, you'll make a positive impact on the people living in your community by promoting our financial products and services to meet their short- and long-term financial goals. What we offer: Market competitive hourly pay rates Earn a percentage of the store's profits for exceeding company targets Other benefits include: Comprehensive medical/dental benefits Paid Time Off 401K with company match Tuition assistance Career development Branch Location: 1444 Lee Blvd. and 51 Homestead Rd During a typical day, you will: Deliver results on store profitability goals Provide a quality customer sales experience through efficient execution of all customer transactions Determine customers' needs and provide them with solutions that satisfy those needs Handle cash and accurately enter transactions into the system Contact customers over the phone with past due balances and negotiate payment terms and schedules Complete all documentation accurately Follow safety, security, and compliance requirements Successful candidates will: Be sales driven Have a minimum of one year of financial services and sales experience Have a passion for customer service Have previous cash handling experience Have a high school diploma or equivalent About us: Momentum Financial Services Group is a top financial services provider in North America We provide services through our retail network of over 400 locations, known as Money Mart and The Check Cashing Store We offer access to cash and related financial products to help customers achieve their financial goals We operate retail locations in local communities and cities across the United States as Money Mart and The Check Cashing Store We value: Employees who are committed to continuously improving their performance and achieving new levels of success Recognizing our employees for their achievements and developing them to be future leaders Diversity is an essential element for the success of our business Giving back to our local communities through annual contributions to charities and non-profit organizations Next Steps: Apply now to be considered for this opportunity! About The Check Cashing Store - Our Commitment to Responsible Innovation At The Check Cashing Store, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada's Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining The Check Cashing Store means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
    $26k-40k yearly est. Auto-Apply 23d ago
  • Account Service Rep Sr

    The Hertz Corporation 4.3company rating

    Member service representative job in Estero, FL

    Job Purpose: The primary focus of the Senior Account Service Representative is to provide sales support to Account Managers and Sales Leadership Business Impact: This role has an impact on our financial performance, service and customer loyalty. Job Contributions - What Will You Do: Corporate Customer Service Serve as point of contact for account/customer service issues Coordinate the handling of all VIP reservations for accounts Build relationships with account contacts and provide excellent customer service Work intra-organizationally with multiple contacts/departments to streamline processes Liaise with Hertz Claim Management (HCM) to include claim issue investigation and resolution Assist with the implementation and process of Charge Card applications (GCC/HCC) Assist with work in other Sales Operations departments as needed. Contract Processing Manage the full range of corporate sales opportunity activities, from opportunity through contract signature and upload. Act as key point of contact for Sales team on assigned corporate contracts and ensure 100% accuracy. Communicate clearly and concisely (both verbally and in writing) so that others may understand what is required at all levels within the organization. Customer Reporting Create, schedule, and execute standard Customer Reporting - monthly/quarterly/annually Design new customized ad hoc and scheduled reports through Cognos Query Ensuring all reports are completed and delivered by expected due date, must manage the calendar of assigned reports to meet 100% compliance Effectively monitor the Sales Reporting queue for new reports - actioning all requests within requested timeframe for completion and ‘closing' request Generate reports and input data into Quarterly Business Reviews Experience and Qualifications: Minimum 2 years in role as Account Service Representative Bachelor degree required Ability to adapt quickly to changes in business climate Excellent problem solving skills; research/investigate to find resolution Computer Skills (MS Word, Excel, PowerPoint and Outlook) Advanced Excel skills to include pivot tables Advanced PowerPoint skills to include creating and revising presentations Strong written and verbal communication skills Communicate effectively with outside clientele and within the Hertz Organization Ability to learn new programs, software and reports quickly Detail oriented, highly organized and ability to prioritize multiple projects Capable of working independently and in an open team environment Excellent customer service skills both in person and via phone
    $24k-32k yearly est. Auto-Apply 60d+ ago
  • Financial Service Representative

    The Check Cashing Store

    Member service representative job in Port Charlotte, FL

    Are you a dynamic and driven sales professional? If so, The Check Cashing Store wants you to join our team. In your role at The Check Cashing Store, you'll make a positive impact on the people living in your community by promoting our financial products and services to meet their short- and long-term financial goals. What we offer: Market competitive hourly pay rates Earn a percentage of the store's profits for exceeding company targets Other benefits include: Comprehensive medical/dental benefits Paid Time Off 401K with company match Tuition assistance Career development Branch Location: 3718 Tamiami Trail During a typical day, you will: Deliver results on store profitability goals Provide a quality customer sales experience through efficient execution of all customer transactions Determine customers' needs and provide them with solutions that satisfy those needs Handle cash and accurately enter transactions into the system Contact customers over the phone with past due balances and negotiate payment terms and schedules Complete all documentation accurately Follow safety, security, and compliance requirements Successful candidates will: Be sales driven Have a minimum of one year of financial services and sales experience Have a passion for customer service Have previous cash handling experience Have a high school diploma or equivalent #SJ About us: Momentum Financial Services Group is a top financial services provider in North America We provide services through our retail network of over 400 locations, known as Money Mart and The Check Cashing Store We offer access to cash and related financial products to help customers achieve their financial goals We operate retail locations in local communities and cities across the United States as Money Mart and The Check Cashing Store We value: Employees who are committed to continuously improving their performance and achieving new levels of success Recognizing our employees for their achievements and developing them to be future leaders Diversity is an essential element for the success of our business Giving back to our local communities through annual contributions to charities and non-profit organizations Next Steps: Apply now to be considered for this opportunity! About The Check Cashing Store - Our Commitment to Responsible Innovation At The Check Cashing Store, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada's Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining The Check Cashing Store means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
    $26k-40k yearly est. Auto-Apply 60d+ ago

Learn more about member service representative jobs

How much does a member service representative earn in Fort Myers, FL?

The average member service representative in Fort Myers, FL earns between $17,000 and $42,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Fort Myers, FL

$26,000
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