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  • Customer Service Specialist

    Hunter Hamilton 4.6company rating

    Member service representative job in Malvern, PA

    📍 Onsite | Malvern, PA 💰 $26-$28/hr A global manufacturing and building solutions leader is seeking an experienced Customer Service professional to support its onsite service operations in Malvern, PA. This role is ideal for someone who excels in a fast-paced environment and takes pride in delivering accurate, high-quality service. Onsite role (not remote) Must be flexible for a shift between 7:30am and 6pm (8-hour shift), with flexibility for OT What You'll Do Manage and maintain customer orders in SAP Process EDI and standard orders; verify pricing and availability Coordinate with sales, logistics, and operations to ensure on-time delivery Resolve customer issues, complaints, and RMAs with professionalism Track shipments, expedite urgent orders, and communicate updates clearly Keys to Success SAP order management experience 2-4 years of customer service experience (manufacturing/building products preferred) Strong communication, organization, and multitasking skills Customer-focused mindset with strong problem-solving ability
    $26-28 hourly 4d ago
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  • Customer Service Specialist

    Agfirst

    Member service representative job in Bel Air, MD

    Are you looking for a new opportunity with career development/training, the ability to work in a collaborative team environment, and a great work/life balance? Horizon Farm Credit is seeking a Customer Services Specialist to join our team. One position is available. The qualified candidate will work in the Bel Air, MD branch location. The hours of operation are typically Monday through Friday from 8 a.m. to 4:30 p.m. This is a full-time office position. Position Description: In this position, you will provide account information to customers in person, over the phone, and via email. You will be responsible for processing customer convenience service requests and handling general account inquiries. Additionally, you will perform a wide variety of clerical and office duties including supporting the local branch. Areas of Responsibilities include, but are not limited to: Customer Service Promptly and professionally handle telephone calls and visitors. Assist callers with routine inquiries and requests. Promptly and professionally handles telephone calls and visitors. Promotes Business Management Solutions and convenience products to members. Accounting Process incoming payments and make deposits. Disburse loan funds. Complete noncash forms as needed for internal adjustments and transfers to Finance. Initiates outgoing past due notices and routine delinquency phone calls to customers. Loan Servicing Assist in the printing and mailing of loan packages. Ensures loan documents are properly scanned in AgDocs promptly once executed. Supports loan officers' account servicing efforts including the collection of customer financial information. Additional Administrative Duties Prepare special reports and correspondence as required. Assist in system maintenance to ensure accurate reporting. Education Customer service experience preferred or training/experience in the banking or finance industry. Experience Generally, 2-5+ years of related work experience is preferred. Experience working in a fast-paced environment is a plus. REQUIREMENTS Excellent communication & interpersonal relations skills. Moderate knowledge of software applications and proven self-starter. Excellent organizational skills with the ability to simultaneously work on multiple projects/assignments. Ability to initiate, organize, and prioritize work and maintain confidentiality. Basic knowledge and ability to promote convenience products and Business Management Solutions. Ability to work in the office during branch hours of operation (typically Monday - Friday from 8 a.m. to 4:30 p.m.) Adaptable and flexible to a changing work environment. Prolonged periods of sitting at a desk and working on a computer. Who are we? Horizon Farm Credit is an expert in agriculture, with over 100 years of serving rural America. As a premier rural lender, we're constantly growing and seeking new members for our team. As part of the Horizon Farm Credit team, you have the opportunity to make a difference for agriculture and rural communities. What can we offer you? We offer competitive compensation and benefits packages for full-time employees including: Medical insurance with dental and vision care options 401 (k) with significant employer matching Paid time off, holidays, and volunteer time to support work/life balance Tuition reimbursement and training opportunities Student loan reimbursement Leadership and career development opportunities Paid maternity and bonding leave Paid short-term disability Fun and inclusive work environment Salary Range: $40,000 - $50,000, depending on experience. Equal Opportunity Employer including veterans and individuals with disabilities.
    $40k-50k yearly 1d ago
  • Regional Installation & Service Specialist - Northeast

    Silentia Us

    Member service representative job in King of Prussia, PA

    About Silentia Silentia is a Swedish, family-owned company founded in 1989 and headquartered in the U.S. in King of Prussia, PA. Silentia has been operating in the United States since 2014, partnering with leading healthcare systems across the country to improve patient privacy, infection control, and clinical workflows. We design and manufacture an innovative hard-surface patient privacy screen system that replaces traditional hospital privacy curtains, cubicle curtains, and shower curtains. Our modular and configurable solutions are designed to fit any healthcare environment. With more than 4,000 product combinations in use across 50+ countries worldwide, Silentia's solutions are proven to help reduce the risk of cross-infection while enhancing patient dignity, staff efficiency, and sustainability in healthcare settings. Job Description The Regional Installation & Service Specialist - Northeast is a hands-on technical role responsible for the delivery, installation, commissioning, maintenance, and repair of Silentia's patient privacy screen systems across hospitals and healthcare facilities in the Northeast region. Key Responsibilities Perform on-site installation of Silentia privacy screen systems Interpret floor plans and installation drawings Assemble, mount, level, and secure systems Conduct final walkthroughs and handoff Provide on-site service and repairs Diagnose and resolve issues Perform warranty and non-warranty service calls Support sales with site walks and assessments Act as technical contact for facilities teams Coordinate deliveries and tools Maintain inventory Submit service and installation reports in Salesforce Qualifications & Experience Required 3-7+ years of installation or field service experience Experience working in a healthcare environment or equivalent setting Ability to read floor plans, technical drawings, and installation guides Strong mechanical aptitude Excellent communication skills Valid driver's license with a clean driving record Maintain hospital vendor credentialing and access requirements Ability to travel extensively Comply with all applicable federal, state, and local laws, regulations, and hospital policies while performing installations and service Preferred Healthcare furniture or architectural systems experience Infection control familiarity CRM experience Physical Requirements Ability to lift and maneuver equipment weighing up to 75 lbs Ability to stand, kneel, and climb ladders What We Offer Competitive salary Company van provided Tools and safety gear provided Comprehensive health, dental, and vision insurance Generous PTO and holiday schedule Option to participate in 401(k) plan
    $46k-86k yearly est. 3d ago
  • Scheduler/Customer Service Representative

    Always Best Care 4.1company rating

    Member service representative job in Wilmington, DE

    Work Schedule: operates on an alternating weekly basis Working Weekend Monday 7:00a - 3:30p Tuesday 8:30a - 5p Wednesday Off Thursday Off Friday 7:00a - 3:30p Saturday 7:30a - 4p Sunday 7:30 - 4p Weekend Off 8:30a - 5p 8:30a - 5p 8:30a - 5p 8:30a - 5p 8:30a - 5p Off Off During your probationary period, generally your first 30 - 90 days, your hours will reflect the "Weekend off" schedule Position Summary: The Scheduling Coordinator is responsible for providing exceptional customer service by promptly and professionally addressing inquiries and complaints. This role requires strong communication skills, in-depth knowledge of company products and programs, and the ability to work effectively within a team environment. Essential Duties and Responsibilities: Answer phone calls in a professional and timely manner. Manage, fill and update schedules by matching caregiver skills to client needs and handling last-minute changes. Triage heavy phone volume efficiently. Review and approve schedules weekly for billing and payroll. Serve as a liaison between caregiver staff, clients, families, and other back-office employees. Learn and utilize new software to document all activities in a shared database. Maintain composure and work effectively in a fast-paced environment. Demonstrate excellent customer service skills. Able to learn new software and document ALL activities in a shared database. Utilize strong critical thinking and problem-solving abilities. Be familiar with New Castle and Kent Counties for mapping locations. Perform other duties as assigned. Qualifications: High School Diploma or GED equivalent required. Associate's degree preferred. Previous experience as a scheduler in a medical-related field is advantageous. Proven track record of providing excellent customer service. Knowledge of medical terminology and coding is necessary. Strong problem-solving skills. Proficiency in data entry and computer skills, including Microsoft Office Suite. Excellent verbal and written communication skills. Ability to maintain confidentiality. Ability to work independently with minimal supervision. Must pass background check, drug screening, a doctor's physical, and a 2-step PPD test. EXPOSURE CONTROL CATEGORY: Low Exposure Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand and walk. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
    $24k-31k yearly est. 1d ago
  • Client Enrollment Representative

    Rocksteady Promotions

    Member service representative job in Lansdowne, PA

    As one of the tristate area's leading marketing & consulting firms, we have established our reputation for being dedicated to people and purpose. We are seeking motivated, career-focused individuals to join our growing team of Client Enrollment Representatives, who will assist in driving Arcadia's clean energy campaign. You'll assist residents in understanding renewable energy options and support them in making eco-friendly decisions. If you're ready to grow and give back, we'd love to meet you. As a Client Enrollment Representative, you'll go through structured training to support Arcadia's clean energy services. You'll assist residents through outreach channels, provide clear information, and help them make more sustainable choices. *Role Requirements for a Client Enrollment Representative:* * Reach out to residents through approved channels to present and share easy-to-understand information about Arcadia's clean energy services. * Help customers get started by answering questions, walking them through service options, and offering friendly support. * Represent Arcadia's mission with a positive attitude, professionalism, and a genuine desire to help communities go green. * Collaborate with your team to meet outreach goals, share ideas, and keep campaign efforts organized, upbeat, and effective. * Maintain clear and accurate records of customer interactions to support campaign tracking, service improvements, and team coordination. * Offer ideas and feedback to help make Arcadia's outreach even more impactful and customer-friendly. *What's in It for You as a Client Enrollment Representative?* * Hands-on experience supporting Arcadia's clean energy outreach. * Room to grow into leadership or marketing roles. * A supportive team that values learning and celebrates wins. * A chance to make a real impact by helping communities go green. *Qualities That Set You Apart as an Enrollment Representative:* * High school diploma or GED required; college coursework in communications, marketing, or environmental studies is a plus. * 1+ years of experience in customer service, outreach, sales, or support roles-especially in fast-paced or mission-driven environments. * Clear, confident communication skills and a friendly, professional attitude that help build trust with customers and teammates. * Customer-first mindset, with a genuine interest in helping others understand Arcadia's clean energy services and make informed choices. * Positive energy, reliability, and a team-oriented approach, with a strong desire to contribute to Arcadia's mission and campaign success. This is a full-time, commission-based position with an on-target earnings range of $42,000-$62,000 annually.
    $42k-62k yearly 3d ago
  • Financial Services Representative

    MJ Morgan Group 3.6company rating

    Member service representative job in Bel Air, MD

    Ready to make a real impact? As a Financial Services Representative, you'll be the friendly face members trust and the expert who helps them reach their financial goals. Every day brings something new-from opening accounts and processing transactions to uncovering ways members can save, borrow, and thrive. What You'll Do: Create amazing experiences for every member who walks through the door Help members find the right accounts, loans, and financial solutions Handle day-to-day transactions with accuracy and confidence Support loan applications and keep members updated along the way Work with a supportive team that celebrates wins and drives results together Stay sharp on products, policies, and new opportunities to serve members better What Makes You Great for This Role: A passion for helping people and delivering standout service Confidence in recommending products that truly meet member needs Strong communication, attention to detail, and problem-solving skills Comfortable learning new systems and juggling multiple tasks Experience in customer service, sales, or cash handling (banking is a plus!) If you're energized by helping people, love working in a fast-paced environment, and want to grow your financial career, this role is your perfect launchpad. Build relationships that matter-one member at a time!
    $26k-31k yearly est. 4d ago
  • Customer Service Rep - MD (82139)

    The Gill Corporation 3.9company rating

    Member service representative job in Edgewood, MD

    Who We Are: The Gill Corporation-Maryland has long been a leader in providing high-quality, lightweight structural core materials to the aerospace, marine, construction, rail, and industrial markets. We specialize in a wide variety of structural honeycomb core materials. By utilizing broad engineering expertise along with sophisticated 5-axis CNC machining and special processing, we have the ability to deliver solutions that are responsive to customer needs. Compensation for this role: $27.00 - $33.00 Shift: Monday through Friday, 8:00 AM - 4:30 PM Summary: Responsible for all aspects of customer service, ranging from being the primary customer interface to working directly with all internal organizations throughout the entire customer purchase order life cycle. Under close supervision, the duties include assisting the team of regional sales managers by monitoring, following up, and proactively resolving inquiries, changes, and/or complaints. Essential Duties and Responsibilities include the following: Supports the Sales Manager during the initial bid phase throughout all internal and/or external changes, culminating with product deliveries and achieving customer satisfaction. Processes requests for Information/Quotation/Proposals with interactions with the Customer, Sales Manager, and internal organizations. Submits bid proposals to Customers directly or via the Sales Manager. Supports negotiations of price, lead-time, and/or other elements of the bid as needed Accurately documents bid status and results into the ERP systems. Receives, reviews and accurately enters Customer Purchase and Change Orders. Coordinates with Planning/Production Control for lead-time, minimum order quantities, and other essential information prior to acceptance of the customer order. Provides status from Planning/Operations to Customer, as needed. Negotiates to expedite fees when applicable. Leads communications of relevant information between the Customer, Sales Manager, and internal organizations. Serves as the primary point of contact for prompt resolution of all customer concerns. Strives to balance business objectives with achieving customer satisfaction. Documents and maintains an accurate list of contacts, meeting notes, programs, projects, and product usage information for customers. Actively participates in company meetings, as required. Coordinates with all internal departments and leadership to provide accurate customer information. Accurately completes all administrative duties within required due dates. Works in a safe manner following all departmental and plant safety rules. Reports any unsafe work conditions to the Safety Manager, supervisor, or management. Other duties as assigned Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Qualifications and Education Required: Associate's degree preferred. Minimum requirement of High School Diploma. Minimum 1-2 years of customer service experience or an equivalent combination of education and experience. Proficiency with SAP Manufacturing ERP software. Proficiency in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint). Must have English reading, writing and verbal communication skills sufficient to read, write, and understand and communicate the company operating procedures and policies. Physical Demands: The employee must be able to sit for extended periods of time, up to 8 hours with periodic breaks. Employee may occasionally stand and/or walk, and occasionally lift and/or move up to 10 pounds. Must be able to move throughout the office and manufacturing area, including between multiple buildings in an industrial campus setting, and talk/hear or otherwise communicate with employees, management, customers, suppliers, and others. Benefits offered: Full range of medical benefits, dental, vision Life Insurance 401(K) and Profit Sharing Paid Vacation and 10 Paid Holidays Tuition Reimbursement Employee discounts to theme parks, attractions, shows, and more! ITAR Requirement: This position requires access to information that is subject to compliance with the International Traffic Arms Regulations (ITAR) and/or the Export Administration Regulations (EAR). In order to comply with the requirements of the ITAR and/or the EAR, applicants will be asked to provide specific documentation to verify U.S. person status under the ITAR and the EAR. A U.S. person according to their definition is a U.S. citizen, U.S. lawful permanent resident (green card holder), or protected individual such as a refugee, or asylee. The Gill Corporation is an Equal Opportunity Employer . Applicants for all job openings are welcome and will be considered without regard to race, religious creed, color, age, sex, gender identity, gender expression, genetic information, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, veteran status, pregnancy, childbirth and related medical conditions, or any other classification protected by federal, state, and local laws and ordinances. The Gill Corporation provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disability Act and applicable state and local law. If you require accommodation in the application process, please notify the Human Resources Department.
    $28k-36k yearly est. 2d ago
  • Sales & Service Specialist

    MRC Global 4.3company rating

    Member service representative job in Eddystone, PA

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. **Job Purpose** Responsible for delivering responsive and committed support to customers, accountable for safe and effective branch operations aligned with MRC Global's strategy for gross margin growth, and financial/operational performance. **Responsibilities** Individual must be able to perform the essential duties with or without reasonable accommodation. + Respond to incoming customer inquiries, develop accounts, and generate quotes using the MRC Global database. + Maximize gross margin sales through careful analysis during the quote process. + Identify and act on opportunities to increase market share by growing sales. + Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. + Assist outside sales and/or branch management in processing priority transactions. + Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales. + Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed. + Work with internal MRC Global departments to set up and maintainaccurate customer files (profiles). + Maintain and approve quality standards. + Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information. + Participate in meetings and training opportunities to enhance and maintain personal and product knowledge. + Monitor expected ship dates to ensure timely delivery and expedite as needed. + Provide prompt responses to internal and external customers, vendors and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material). + Take reasonable care for the safety and health of yourself and others. + Report workplace hazards, injuries, or illnesses immediately. + Perform other duties as required. **Qualifications** Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. + High School Diploma or General Education Degree (GED) and additional post-secondary training or education. + Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience. + Demonstrated competence in the use of computers and software applications. + Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. + Ability to effectively present information in one-on-one and small group situations. + Willingness and ability to be on call as needed to provide 24-hour service to customers. + Willingness and ability to travel within and outside the branch service area, with occasional overnight stays. + Valid Driver's license with the ability to meet the MRC Global vehicle policy. ** ** **Additional Qualifications** + Must have the ability to provide documentation verifying legal work status. + Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. + Ability to understand and comply with MRC guidelines and expectations including MRC Global's Code of Conduct and Conflict of Interest guidelines. **Working Conditions** + For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. + Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice (******************************************************************************************************* At MRC Global, you can build a satisfying career, while making a difference. You'll be rewarded for your contributions and encouraged to learn and grow. Most importantly, you'll be joining a team of people who care about each other sincerely, and who care about the communities where they live and work. We invest in the growth and professional training of our team members creating more opportunities in your career. We offer tuition assistance and career development to support your professional growth. **MRC Global** offers comprehensive benefits and incentives. We value your time and talent and know how to show our appreciation for having you as a part of our expanding global team. At **MRC Global** , we care about and value all employees. During life changes and challenges, our Employee Assistance Program is available to all employees and household family members to help resolve issues, connect with the right mental health professional or community resource, and to identify other support tools designed to help our team members. We care about our community and place a major focus on environmental and social responsibility. We are committed to our people, our communities and preserving our planet. As a part of our company's culture and efforts in preserving our environment, we are supporting our customers in the transition to green energy and decarbonization.
    $50k-90k yearly est. 60d+ ago
  • Trading Services Specialist IV

    Jpmorgan Chase 4.8company rating

    Member service representative job in Newark, DE

    Join a team that supports your career growth, advancement and expanding opportunities! At JPMorgan Chase we take pride in valuing our employees' individualities, while supporting an inclusive culture of teamwork. As a Trade Support Specialist within the Loan Trading Documentation team, you will take on the responsibility of providing primary and secondary trade closing support, as well as Third Party Agency Review. Your role is a crucial part of the Wholesale Loan Middle Office, a division of Wholesale Lending Services, which primarily supports the North America Credit Trading and Syndicated Leverage Finance businesses within the Corporate and Investment Bank. **Job Responsibilities:** + Work with front office traders and sales coverage, clients, counsel and operations to settle secondary par loan trades + Establish and maintain strong working relationships with clients/counterparts + Manage heavy trade portfolio across various lines of business while maintaining a clean aging profile Review LSTA (Loan Syndications and Trading Association) standard documents and other legal documents including trade confirms, assignment agreements, proceeds letters, participation agreements, cash collateral agreements, and multilateral agreements + Review credit agreements, specifically assignability language + Identify and escalate issues to the front office trading assistants/traders/salespeople, in-house legal counsel and management, when necessary + Prepare daily/weekly MIS reporting to track the status of open items and measure risk **Required qualifications, capabilities, and skills:** + Bachelor's degree or syndicated loan experience + Proficiency with Microsoft Office Suite (Excel, Word, and PowerPoint) + Excellent oral and written communication skills + Excellent analytical and critical thinking skills + Ability to take initiative and self-motivate as well as work as part of a team **Preferred qualifications, capabilities, and skills:** + Familiarity with loan-based software (LoanIQ, ClearPar) + Experience with LSTA standard documentation, knowledge of the LSTA Standard Terms and Conditions + Knowledge of the trade lifecycle and/or experience supporting a trading business + Familiarity with syndicated loans + Prior knowledge of loan products or trading operations JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $77k-108k yearly est. 60d ago
  • Member Solutions Representative (Collections)

    Freedom Federal Credit Union 4.2company rating

    Member service representative job in Edgewood, MD

    The Freedom Federal Credit Union Difference Freedom Federal Credit Union believes that a great member experience begins with a great team member experience. We value our team members not just for their talent, but also for the difference they make to our members and the communities we serve. We strive to help our team members live up to their fullest potential, and, with that in mind, provide each of them with a healthy, safe, and positive, yet challenging, work environment. A positive work-life balance, personal growth, purposeful work, and recognition of accomplishments are an essential part of what we offer. We're looking for people to join our team, who share our vision and passion to make a positive financial impact on our members' lives. If you're ready to take the next step, join Freedom to truly make a difference. This position is eligible for a $500 sign-on bonus. Summary: The Freedom Federal Credit Union Member Solutions Representative I is responsible for collecting delinquent loans and negative shares. Responsibilities also include coordinating collection efforts to ensure delinquent accounts are contacted early to make payment arrangements to mitigate loss to the credit union. The team member will utilize available collection tools, encourage payments, and document collection activity while informing management of issues and activities. Essential Duties & Responsibilities: Collections: Review delinquent accounts to determine reasons for non-payment. Identify solutions to help members overcome financial hardships. Utilize effective negotiation techniques to secure repayment agreements. Maintain timely and accurate records of all collection activities and member interactions. Contact members for collections of delinquent loans and negative shares. Make appropriate payment arrangements to bring the account current. Analyze members' needs through contact and cross-selling products (i.e., automated services) Initiate skip tracing for unresponsive members. Ensure all collection activities comply with credit union policies and legal regulations. Research Review and recommend action to take possession of collateral. Refer to Member Solutions Manager accounts with a need for extension agreements and/or collection maneuvers. Ensure sufficient account research is completed prior to recommending legal action. Administrative Coordinate the processing of deceased member accounts with Member Solutions Administrative Assistant. Maintain account warnings, notes, and comments. Compliance Maintain regulation and operational compliance of Freedom's policies and procedures including (but not limited to) the Bank Secrecy Act (BSA) and Office of Foreign Assets Control (OFAC). Stay current with all federal and state collection regulations. Maintain confidentiality of current, past, and potential members and their personal and financial information. Collaboration: Partner closely with team members and other departments within Freedom to provide positive member experience. Participate in weekly team members and offer suggestions to improve departmental performance. Knowledge, Skills, and Experience Customer Service Mathematics Time Management Active Listening Attention to Detail Problem Solving, Judgement, and Decision Making Team Collaboration Integrity and Trust Required Experience High School Diploma or equivalent; associate or bachelor's degree in finance, business, or a related field preferred. Minimum of 1-year of collection experience; preferably with bankruptcy and recovery included. Minimum 1-year previous experience in customer service; previous experience in banking or financial services desired. Knowledge of credit union operations and financial products. Ability to work flexible hours, including weekends, as needed. Experience with Microsoft Office products Interpersonal Skills A significant level of trust and diplomacy is required to be an effective subject matter expert in the position. In-depth dialogues, conversations, and explanations with members, direct and indirect reports, and outside vendors of a sensitive and/or highly confidential nature is a normal part of the day-to-day experience. Communications can involve motivating, influencing, educating, and/or advising others on matters of significance. COMPANY INFORMATION: Freedom Federal Credit Union is a community-chartered federal credit union offering consumer financial services to those who live, work, volunteer, worship, attend school, or have family in Harford, Baltimore, & Carroll Counties as well as Baltimore City. Additionally, Freedom offers a full line of banking services for all businesses, associations, and other organizations that are based in those same locations. To learn more, visit freedomfcu.org. Freedom Federal Credit Union offers competitive compensation, and our benefit offerings include: Paid time off Accrual of 17 days in 1st year of employment 11 paid holidays with an extra floating holiday for your birthday Medical, Dental, and Vision coverage - Single and Family options available Supplementary Health Benefit offerings including Critical illness insurance, Accident Insurance, and Hospital Indemnity Plans Life and AD&D Insurance, Short-Term and Long-Term Disability Plans 401k Retirement Plan with employer match options after 1 year, potential for additional discretionary contribution from the organization each year Tuition Reimbursement options of up to $5,250 each year Freedom Federal Credit Union conducts credit, bond, and background checks. All new hires must present evidence of authorization to work in the US. Freedom Federal Credit Union participates in the E-Verify program. Freedom Federal Credit Union is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected Military/Veteran status and will not be discriminated against based on disability. If you are a disabled applicant and cannot apply online, please contact Freedom directly at ***************************** for assistance.
    $48k-57k yearly est. Auto-Apply 60d+ ago
  • Sales & Service Specialist

    MRC Services Co 4.6company rating

    Member service representative job in Eddystone, PA

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Responsible for delivering responsive and committed support to customers, accountable for safe and effective branch operations aligned with MRC Global's strategy for gross margin growth, and financial/operational performance. Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. Respond to incoming customer inquiries, develop accounts, and generate quotes using the MRC Global database. Maximize gross margin sales through careful analysis during the quote process. Identify and act on opportunities to increase market share by growing sales. Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. Assist outside sales and/or branch management in processing priority transactions. Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales. Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed. Work with internal MRC Global departments to set up and maintain accurate customer files (profiles). Maintain and approve quality standards. Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information. Participate in meetings and training opportunities to enhance and maintain personal and product knowledge. Monitor expected ship dates to ensure timely delivery and expedite as needed. Provide prompt responses to internal and external customers, vendors and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material). Take reasonable care for the safety and health of yourself and others. Report workplace hazards, injuries, or illnesses immediately. Perform other duties as required. Qualifications Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. High School Diploma or General Education Degree (GED) and additional post-secondary training or education. Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience. Demonstrated competence in the use of computers and software applications. Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. Ability to effectively present information in one-on-one and small group situations. Willingness and ability to be on call as needed to provide 24-hour service to customers. Willingness and ability to travel within and outside the branch service area, with occasional overnight stays. Valid Driver's license with the ability to meet the MRC Global vehicle policy. Additional Qualifications Must have the ability to provide documentation verifying legal work status. Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. Ability to understand and comply with MRC guidelines and expectations including MRC Global's Code of Conduct and Conflict of Interest guidelines. Working Conditions For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $32k-41k yearly est. Auto-Apply 17d ago
  • Test Content Services Specialist

    Psi Services 4.5company rating

    Member service representative job in Dover, DE

    **Title:** Test Content Services Specialist **Salary:** $55K **About PSI** We are PSI Services. We power world leading tests. Delivered with trusted science and the very best test taker experience. PSI supports test-takers on their journey to pursuing dreams and gaining certifications that are important to them. They believe that their dreams are worth working for; that their dreams are worth the effort. And we believe that too. This is our core purpose, to empower people to achieve their dreams. We do this by being the best provider of workforce solutions, which foster both technology and science to deliver the best solutions for our test takers. We are searching for top talent to join our PSI team and help grow our products and services. We have a creative, supportive and inclusive culture where we empower people in their careers to be their authentic self and make the most of their great talent. At PSI, we are committed to helping people meet their potential and we believe that promoting diversity, equity and inclusion is critical to our success. That's why you'll find these ideals are intrinsic to our company culture and applied throughout the employee lifecycle. Learn more about what we do at: ************************* **About the Role** The Test Content Services Specialist applies technical expertise in exam content management, database management, and project management to the publication and maintenance of certification exams. The Test Content Services Specialist will import exam content from client representatives, prepare and configure exams for publication, and perform quality checks for publication and maintenance of exam forms in PSI's proprietary item banking and exam delivery software. - This is a full-time permanent role, with flexible hours around core office availability Monday to Friday. The role can be performed remotely in the US, UK, or Sweden, with occasional travel for meetings, events and workshops. **Role Responsibilities** - Onboard new clients and determine appropriate test setup based on client requirements. - Intake new exams for existing clients and publish exams according to established timeline requirements. - Develop and maintain timelines for test publication activities and track progress in project management ticketing software. - Format files to import client content into item banking and test delivery software, and ensure all data is imported accurately. - Prepare tests for publication and implement live updates to tests. - Collaborate with Information Technology personnel and/or Test Content Services Manager to provide software support and training for clients. - Identify potential test publication issues, troubleshoot, and suggest possible solutions to problems. - Conduct quality control according to department procedures and address issues. - Support other Content Management teams with tasks related to test publication. - Participate in the development and maintenance of documentation of Test Content Services work processes and associated technology tools, including system user guides. - Maintain in-depth and up-to-date knowledge of proprietary item banking and exam delivery software. **Knowledge, Skills and Experience Requirements** ▪ Bachelor's degree level preferred ▪ 1+ years' experience exam publication, item bank management and/or database management. ▪ Strong communication skills required. ▪ Ability to approach problems with creative problem solving. ▪ Proficiency with Microsoft Office applications. ▪ Experience with Jira a plus. ▪ Experience with XML, HTML and QTI file formats preferred Benefits At PSI, our culture is to be transparent and fair. That's why all of our roles have been benchmarked at a competitive rate against the local market they are based in. To be transparent all of our adverts now include the salary so you can see if we align with your expectations when looking for your next role. In addition to a competitive salary, we offer a comprehensive benefits package and supportive culture when you join us. This includes: + 401k/Pension/Retirement Plan - with country specific employer % + Enhanced PTO/Annual Leave + Medical insurance - country specific + Dental, Vision, Life and Short Term Disability for US + Flexible Spending Accounts - for the US + Medical Cashback plan covering vision, dental and income protection for UK + Employee Assistance Programme + Commitment and understanding of work/life balance + Dedicated DE&I group that drive core people initiatives + A culture of embracing wellness, including regular global initiatives + Access to supportive and professional mechanisms to help you plan for your future + Volunteer Day and a culture of giving back to our community and industry through volunteering opportunities Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.
    $55k yearly 13d ago
  • Member Services Representative

    Fitness Holdings-Crunch Fitness

    Member service representative job in Newark, DE

    Job DescriptionBenefits: Employee discounts Free uniforms Opportunity for advancement Crunch Fitness is looking for Membership Sales Representatives to join our growing team. Come change lives through fitness! Are you looking for a career opportunity in one of the fastest growing fitness clubs? Crunch Fitness is now accepting applications for qualified, professional, & career minded Membership Sales Representatives that are ready to change lives, be a part of a team and grow personally within a premier organization. With over 45 locations and even more planned, this position offers tremendous opportunity for growth & career advancement. The Membership Sales Representative will be responsible for: Greeting all members and guests with a smile Driving membership sales Building value to have new customers enroll in personal training Touring new or potential members Generating leads through outreach initiatives Collecting outstanding balances from current membership base Checking in members, answer phones, making sales calls Assisting in maintaining cleanliness Creating fun and engaging social media opportunities What We Look For In Our Fitness Professionals: Competitive, someone who wants to win! Outgoing personality, not afraid to put yourself out there! Ability to handle multiple tasks at once Flexible schedule A desire for personal/professional growth and development Team player Organized Be willing to go above and beyond Efficient and effective communication skills The Ways You Benefit: Growth opportunity in a rapidly growing company Free Crunch Fitness membership If youre ready to stop looking for a job and ready to begin a CAREER then now is the time to contact Crunch.
    $21k-33k yearly est. 27d ago
  • Customer Service Representative for Phoenixville PA Location

    Fastsigns 4.1company rating

    Member service representative job in Exton, PA

    Benefits: Bonus based on performance Health insurance Opportunity for advancement Are you known among your friends and colleagues as a people person? Have you been encouraged to pursue a career in sales? Do you thrive on interacting with and assisting others? Are you passionate about providing advice and solutions to people's problems? If you answered yes to these questions and are looking for a job that offers continuous learning, skills development, and a clear career progression, then you're exactly who we're looking for in the ever-evolving Sign Industry. As a Customer Service Representative at FASTSIGNS, you will be the initial point of contact for both current and potential customers at our FASTSIGNS Center. You will engage with customers through various channels, including email, phone, and in-person. Your main goal will be to build lasting relationships by converting prospects into customers and nurturing them into long-term clients. This position offers a competitive hourly rate of $17.50, along with commissions on sales that allow you to control your earning potential. Additionally, you'll enjoy a Monday to Friday schedule, giving you evenings and weekends to unwind and enjoy your personal time. The sign industry is constantly evolving and dynamic. Signs of all kinds can be seen everywhere, ensuring that you'll never be bored in this industry. From small custom jobs to large-scale projects, every assignment is unique and highly personalized. FASTSIGNS is the leading franchise in the industry, with over 700 locations across multiple countries. We provide extensive training programs, both online and in-person, to ensure your personal and professional growth. At FASTSIGNS, we take pride in delivering outstanding customer service, constantly striving to improve through customer surveys. We are seeking an ideal candidate who is outgoing, responsive, eager to learn, and possesses excellent relationship-building skills. No previous experience in the sign industry is needed; all that is required is a willingness to learn and grow in this field. We highly value individuals with great listening skills, attention to detail, and organizational abilities. As a Customer Service Representative, you will receive comprehensive training to prepare estimates, manage work orders, and ensure timely delivery of finished projects. Additionally, you will actively participate in team meetings, execute business and marketing plans, and play a vital role in the success of the FASTSIGNS Center. Compensation: $17.50 - $20.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.
    $17.5-20 hourly Auto-Apply 60d+ ago
  • New Castle, DE

    Perfect Game USA 3.8company rating

    Member service representative job in New Castle, DE

    Spring/Summer 2026 Perfect Game USA, the premier provider of amateur baseball events, is seeking dedicated individuals for the position of Field Manager Intern. In this role, you will be responsible for scoring and completing games using our DiamondKast software. Your tasks will include meticulously recording every play, managing substitutions, noting player performance, managing externally sourced staff (umpires and grounds crew), and collecting video of top event performers for social media purposes. As a Field Manager Intern, you will play a crucial role in ensuring the smooth operation of events at the assigned field. You will be the main representative from Perfect Game at your assigned site, responsible for confirming field readiness, ensuring the presence of umpires, and verifying the preparedness of both participating teams. Punctuality is key, and you will be entrusted to ensure all games commence on time. Responsibilities: Score and complete each game using DiamondKast software. Record every play, substitution change, and pitch using the DiamondKast application on the provided iPad. Taking scouting notes and recording content of top performing athletes Ensure smooth operation at the assigned field. Confirm the field is prepared for play, coordinating with the grounds crew if necessary. Verify the presence of umpires on the property before games. Confirm the readiness of both teams to start play at the designated time. Ensure all games start on time. Present yourself in a professional manner with customers, players, staff, and scouts at all times. Minimum Qualifications: Preferred solid understanding of baseball fundamentals and gameplay. Playing or coaching background is a plus. Experience in scouting and/or scorekeeping is a plus. Experience playing Baseball/Softball is a plus. Interview Process:The first step in the interview process involves a behavioral screening session, where candidates will be asked to record themselves providing responses to specific questions selected by the hiring team. Perfect Game Offers: Per-game compensation (three to six games per day). $25 per completed game (please note that game assignments are subject to change due to weather and other unforeseen circumstances). Internship credit available for eligible students. If you are passionate about baseball, possess a keen eye for talent, committed to growing the game of baseball, and are committed to professionalism, we invite you to apply for this exciting opportunity. For any questions, please reach out to [email protected] Perfect Game is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $40k-50k yearly est. 11d ago
  • Loan Servicing Representative I

    Phoenixville Federal Bank & Trust 3.3company rating

    Member service representative job in Phoenixville, PA

    Department: Loan Servicing I Reports to: Loan Servicing Manager Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being. Requirements Key Responsibilities: • Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently • Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person • Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities • Maintain detailed and organized records of loan transactions and customer interactions • Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments • Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary • Assist in the preparation of loan documentation and reports for internal and external audits • Assist with front-desk coverage as assigned, including answering phones and greeting visitors Skills & Qualifications: • High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred • Previous experience in loan servicing, banking, or customer service is highly desirable • Strong attention to detail and organizational skills • Excellent communication and interpersonal skills • Knowledge of loan products, banking regulations, and compliance standards • Proficiency in banking software and Microsoft Office Suite • Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
    $29k-56k yearly est. 60d+ ago
  • Financial Services Representative State Farm Agent Team Member

    Jim Little-State Farm Agent

    Member service representative job in Media, PA

    Job DescriptionBenefits: 401(k) matching Competitive salary Training & development Insurance Sales Representative Sales Team Member Now Inviting Candidates to Apply Join a winning insurance and financial services team. Apply to my sales Sales Team Member Position and be coached to earn at a high level based on your hard work. Unexpected events happen. We are looking for team members who want to be involved in the lives of others to help them plan against the financial impact that occurs when the unexpected happens. We are hiring new team members who have a passion for finding customers who want a professional to help them understand the best insurance and financial products that will save them from a financial disaster when the unexpected happens. This is a rewarding career for the right person. If you have what it takes, you will enjoy a higher income that pays you for working hard and achieving results. We will teach you the skills of insurance planning, selling, and building a strong clientele who will send you referrals and continue to purchase products from you as their life grows. A few years of hard work in this industry helps you build career security and learn skills that will last a lifetime. If you have the following personality traits, character traits, attitudes, and motivations, we invite you to try out for our team. A desire to be trained to sell, to set goals, and to execute a plan of finding customers who want you to help them plan for the future and the unexpected. You are confident in your abilities and an optimistic person who believes that your actions can positively impact your future. You can imagine success then create it. You dont blame other people and circumstances for your challenges. You like people and have a strong desire to help them. You are intelligent and are willing to study and learn the necessary skills, to gain an insurance license, to learn our products, and learn to use our computer systems. Your character is your strength. You are honest, hard-working, treat other people the way you want to be treated, and you take responsibility for your actions and your future. You are motivated to gain financial independence by being paid for your results, so you have disciplined yourself to not get distracted by unproductive activities. You see selling and building customers as a worthy profession. You have researched State Farm and realize the value of service and quality products that we bring to customers. You can serve others by listening to their challenges, discovering their needs, presenting quality solutions, then getting their commitment to take your advice. You can gain customers based on the service and quality products that you recommend; even though, you may not always have the lowest price. You can get them to buy because they trust you and your service, not price. If you have what it takes, we will train you to use our proven systems, and you can create the following future for yourself: Career Benefits: Base Salary plus a very lucrative commission program. 401k Plan including Health benefits. Great bonus potential for top performers Incentive paid travel opportunities Paid time off - vacation, personal time, sick time and Holidays paid Outstanding preparation if you aspire to be a State Farm agent in the future Extensive training available
    $29k-55k yearly est. 3d ago
  • Sales & Service Specialist

    MRC Global Inc. 4.3company rating

    Member service representative job in Eddystone, PA

    MRC Global serves the oil and gas industry across the upstream, midstream and downstream sectors as well as the chemical and gas distribution market sectors worldwide. Job Purpose Responsible for delivering responsive and committed support to customers, accountable for safe and effective branch operations aligned with MRC Global's strategy for gross margin growth, and financial/operational performance. Responsibilities Individual must be able to perform the essential duties with or without reasonable accommodation. * Respond to incoming customer inquiries, develop accounts, and generate quotes using the MRC Global database. * Maximize gross margin sales through careful analysis during the quote process. * Identify and act on opportunities to increase market share by growing sales. * Provide product prices, delivery specifications, and payment terms, and offer substitute products where appropriate. * Assist outside sales and/or branch management in processing priority transactions. * Work to understand customers' business and determine customers' requirements and expectations in order to recommend specific products and solutions and make value-added recommendations to increase sales. * Enter and maintain purchase orders, customer orders, procurement matches, and trade discounts as needed. * Work with internal MRC Global departments to set up and maintain accurate customer files (profiles). * Maintain and approve quality standards. * Establish and maintain customer relationships, communicate with customers and co-workers to provide technical information. * Participate in meetings and training opportunities to enhance and maintain personal and product knowledge. * Monitor expected ship dates to ensure timely delivery and expedite as needed. * Provide prompt responses to internal and external customers, vendors and branch inquiries about material and the sales function (including warehouse errors, shortages, and damaged material). * Take reasonable care for the safety and health of yourself and others. * Report workplace hazards, injuries, or illnesses immediately. * Perform other duties as required. Qualifications Any combination of requirements that provides the knowledge and abilities necessary to perform essential duties and responsibilities will be considered. * High School Diploma or General Education Degree (GED) and additional post-secondary training or education. * Any combination of two or more years in customer service, inside sales, and/or warehouse services in a position with increasing responsibility, to include demonstrated leadership/supervisory experience. * Demonstrated competence in the use of computers and software applications. * Demonstrated ability to communicate and promote ideas and transfer detailed knowledge to others. * Ability to effectively present information in one-on-one and small group situations. * Willingness and ability to be on call as needed to provide 24-hour service to customers. * Willingness and ability to travel within and outside the branch service area, with occasional overnight stays. * Valid Driver's license with the ability to meet the MRC Global vehicle policy. Additional Qualifications * Must have the ability to provide documentation verifying legal work status. * Ability to read and speak the English language proficiently in order to communicate with others, understand and interpret safety instructions, and to respond to inquiries. * Ability to understand and comply with MRC guidelines and expectations including MRC Global's Code of Conduct and Conflict of Interest guidelines. Working Conditions * For position-specific details regarding the physical and mental demands and working conditions, contact Human Resources. * Reasonable accommodation may be made to enable individuals to perform essential functions. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. California Employee Data Collection Notice
    $50k-90k yearly est. Auto-Apply 16d ago
  • Trading Services Specialist IV

    Jpmorgan Chase 4.8company rating

    Member service representative job in Newark, DE

    Join JPMorganChase and be at the forefront of optimizing our trading operations. This role offers a unique opportunity for career growth and skill enhancement, as you contribute to the success of our trading and portfolio management businesses. Be part of a dynamic team where you will begin to build your expertise and contribute to driving impactful change and innovation. As a **Trading Services Specialist** within JPMorganChase, you will play a pivotal role in the execution and processing of trade orders, assisting the smooth operation of our trading and portfolio management businesses. Your work will have a significant impact within your team, contributing to the overall performance of our trading services. You will initiate your knowledge of market products and trading processes and learn how to apply this expertise to solve non-routine challenges and improve existing procedures. Your role will be also monitored and coached by junior and senior team members, sharing their knowledge and experience to enhance team performance. With a focus on continuous improvement, you will use and skill up your understanding of automation technologies and data analysis techniques to optimize our trading operations, while effectively collaborating with internal stakeholder relationships and assist driving change initiatives to drive our strategic plans. **Job responsibilities** + Support and process trade orders, ensuring accuracy and compliance with established procedures and regulatory requirements. + Learn and utilize knowledge of market products to monitor asset and cash levels, identifying and addressing any discrepancies in a timely manner. + Learn and apply automation technologies and data analysis techniques to optimize trading operations, enhancing efficiency and resilience. + Contribute to the continuous improvement of our trading platform, identifying opportunities for process improvement and proposing innovative solutions. + Foster productive relationships with internal stakeholders, effectively managing communications and aligning operations with the firm's strategic objectives. **Required qualifications, capabilities, and skills** + Ability to learn and utilize automation technologies and their application in optimizing trading operations. + Understanding of data analysis techniques, with the ability to interpret data and inform decision-making. + Communication skill in order to keep internal stakeholder relationships. + Proficiency in using standard office software applications to create and deliver presentations to various levels within the organization. **Preferred qualifications, capabilities, and skills** + Solid understanding of financial markets, trading instruments, and the overall trading process, with baseline knowledge of trading services such as order execution, trade processing, and risk monitoring. + Strong relationship-building and influencing skills, complemented by excellent written, oral communication, and interpersonal abilities. + Effective presentation and negotiation skills, paired with an innovative mindset focused on continuous process improvement. JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management. We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location. Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in recognition of individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process. We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation. JPMorgan Chase & Co. is an Equal Opportunity Employer, including Disability/Veterans
    $77k-108k yearly est. 5d ago
  • Loan Servicing Representative I

    Phoenixville Federal Bank & Trust 3.3company rating

    Member service representative job in Phoenixville, PA

    Job DescriptionDescription: Department: Loan Servicing I Reports to: Loan Servicing Manager Summary: Join our community-focused bank as a Loan Servicing Representative, where you will play a vital role in maintaining strong relationships with our customers by providing exceptional service and support throughout the loan lifecycle. This is an excellent opportunity for a detail-oriented professional passionate about banking and customer service to contribute to a trusted financial institution committed to community growth and financial well-being. Requirements: Key Responsibilities: • Manage and process loan payments, escrow accounts, and other related transactions accurately and efficiently • Respond to customer inquiries regarding loan accounts, payment schedules, and account status via phone, email, or in person • Ensure compliance with banking policies, procedures, and regulatory requirements in all loan servicing activities • Maintain detailed and organized records of loan transactions and customer interactions • Collaborate with loan officers and other banking staff to resolve customer issues and facilitate loan modifications or adjustments • Monitor loan accounts for delinquencies and coordinate with customers to develop repayment plans when necessary • Assist in the preparation of loan documentation and reports for internal and external audits • Assist with front-desk coverage as assigned, including answering phones and greeting visitors Skills & Qualifications: • High school diploma or equivalent; associate's or bachelor's degree in finance, business, or related field preferred • Previous experience in loan servicing, banking, or customer service is highly desirable • Strong attention to detail and organizational skills • Excellent communication and interpersonal skills • Knowledge of loan products, banking regulations, and compliance standards • Proficiency in banking software and Microsoft Office Suite • Must be able to maintain the highest level of confidentiality; ability to handle sensitive material concerning the Company and borrowers Work Environment: This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Physical Demands: This is largely a sedentary role. This position frequently communicates with customers, coworkers, managers. Must be able to exchange accurate information in these situations requirements listed below are representative of the knowledge, skills, and/or abilities required for this position.
    $29k-56k yearly est. 3d ago

Learn more about member service representative jobs

How much does a member service representative earn in Glasgow, DE?

The average member service representative in Glasgow, DE earns between $17,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Glasgow, DE

$27,000

What are the biggest employers of Member Service Representatives in Glasgow, DE?

The biggest employers of Member Service Representatives in Glasgow, DE are:
  1. Planet Fitness
  2. Fitness Holdings-Crunch Fitness
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