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Member service representative jobs in Monroe, GA

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  • Associate Retirement Services Specialist

    Infosys McCamish Systems

    Member service representative job in Atlanta, GA

    Consultant - Implementation Specialist Atlanta, GA The role of Consultant - Implementation Specialist serves as an initial point of contact for clients transitioning Non-Qualified Deferred Compensation (NQDC) plan(s) to our VPAS BPA record keeping system. The Implementation team is responsible for partnering with our clients in Underwriting NQDC plans, assisting with responses to RFP questions, plan setup and data conversion. Qualified candidates will have expert knowledge of NQDC plan conversions, new plan setup, and 409A. You must be a self-starter, work well both independently and within a team, and have exceptional time management skills. Strong working knowledge of 403(b), 457f), and 457(b) plans is a plus. Responsibilities: Read, comprehend, and extract retirement plan provisions from the plan's Legal Plan Document. Translate plan provisions to our internal documentation template(s), used to setup the plan on VPAS BPA. Setting up NQDC plans on VAPS BPA based on the plan provisions noted in the Legal Plan Document. Convert and audit participant records from prior Recordkeepers to our VPAS BPA platform. Partner with and attend weekly (or as scheduled) Underwriting calls with the client to discuss plan provisions for potential new business. Document any plan provisions that require manual intervention or special handling for on-going plan administration. Establish a collaborative plan handoff meeting that includes our internal admin team members and the corresponding client's team members. Identify opportunities to streamline existing processes. Provide consultative services on best practices to our clients and Plan Sponsors. Adhere to agreed-upon timelines to meet go live dates, while also being flexible to changes to project timelines. Meet and exceed client expectations (both institutional and Plan Sponsor levels). Adhere to Service Level Agreements as they pertain to Underwriting, Plan Implementations, and Plan Conversions . You must be a self-starter/motivator. Qualifications: Basic Bachelor's Degree or foreign equivalent required from an accredited institution. Will also consider three years of progressive experience in the specialty in lieu of every year of education. Minimum 9 years of experience related to the job description. Preferred Five (5) years of experience in the functional area of Implementation, underwriting, and data conversion for NQDC, 403(b), 457(f) and 457(b) plans. Five (5) years of experience in a client-facing role, interacting with a range of contacts that include the day-to-day to senior level contacts. Five (5) years of experience with plan processing and administration of NQDC plans. Defined Contribution plans, 403(b), 457(b), and 457(f) plans a plus. Strong sense of ownership and accountability Strong written and verbal communication skills Strong analytical skills Excellent organizational and follow through skills High level of sensitivity to service and quality In-depth understanding of NQDC plan processing and administration under 409A. Must have a strong aptitude to learn the McCamish Systems VPAS BPA recordkeeping system Note: Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa (H1B or otherwise). About Us Infosys McCamish Systems,(*********************************** located in Atlanta, Georgia, is the Life Insurance and Retirement Services subsidiary of Infosys BPM Limited.(******************* Infosys McCamish was started in 1985 as a virtual insurance company and went to market as a commercial services provider in 1995.It has an outstanding business perspective and an exemplary track record that no other outsourcer of business solutions can claim - generating US$16 billion of recurring premium in less than five years as a virtual insurance company. Infosys McCamish has expert technology and outsourcing credentials, along with a proven business model for re-engineering systems and performing back-office services at a reduced cost, while reinforcing accuracy, speed and security. Seven of the top ten US insurers are among Infosys McCamish's many BPM clients. Infosys McCamish has its operations spread across Atlanta GA and Des Moines IA in USA. U.S. citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time. EOE/Minority/Female/Veteran/Disabled/Sexual Orientation/
    $30k-52k yearly est. 5d ago
  • Legal International Services Specialist

    Ancillary Legal Corporation

    Member service representative job in Chamblee, GA

    About Us We are the largest privately owned legal support services firm in Georgia. We have an excellent reputation in the legal community which is matched with our excellent office culture. We proudly placed in ABC's Best Places to Work for four years and placed first in the medium-sized business category in 2020. We strive to keep our quality, reputation, and culture as we grow. Role Description We are seeking a Paralegal / Legal Assistant for our international service of process division. You will provide overall support to our staff attorney. Our international service of process division serves process all over the world. Responsibilities Draft and review legal documents Prepare letters of request for international judicial assistance Research procedures for the taking of evidence abroad Inform and advise US litigants on different methods of international service Monitor and ensure compliance with local, federal, and international rules for service Work on marketing research projects to grow the department focusing in the Latin American region. Record and store information Follow up communication with attorneys via phone and email Manage incoming calls and provide quotes to potential clients Qualifications Associate's or bachelor's degree in legal or international relations - related field. Previous experience as a paralegal or working in a law office Familiarity with legal research and documents Ability to prioritize and multitask Deadline and detail oriented Excellent written and verbal communication skills Bilingual (Spanish) preferred In-person position Benefits Health, dental, and vision insurance coverage. Retirement savings plan. Professional development opportunities. A positive and collaborative work environment. Work Setting: In-Person at the Atlanta, GA (Chamblee area) Location As an equal opportunity employer, Gallo Legal Services does not discriminate on the basis of race, color, national origin, religion, sex, sexual orientation, age, veteran status, disability or genetic information, gender identity, gender expression or any other characteristic protected by law in its employment.
    $30k-52k yearly est. 2d ago
  • Customer Service Associate

    Ashworth Golf 3.9company rating

    Member service representative job in Conyers, GA

    As a Customer Service Associate, you will lead the effort to deliver a world-class experience for our customers. For Ashworth, that means owning all of the operational aspects of delivering high quality custom embellished products accurately, on time and complete, minimizing friction points for both the sales representatives and especially the customer. You will work closely with Customer Service, Sales and Graphic Design to ensure all orders are production ready to meet customer expectations and delivery deadlines. You love being in the trenches and working directly with the customer and Ashworth Team members to solve problems and deliver results. You bring a natural curiosity to work every day to ask the right questions to build better processes and procedures that will drive better results. Your energy and enthusiasm are contagious and help bring the best out of the people around you. Your organizational and analytical skills enable you to effectively manage our embellished order pool and be a natural problem solver. You are collaborative and have impeccable follow through and attention to detail. Role and Responsibilities: Work closely with Sales and Customer Service to ensure detailed and accurate embellished orders are being entered into RepSpark and flowing to NetSuite. Own the company embellished order pool and work to ensure all embellished orders are production ready in a timely fashion to allow the operation to begin production: 1- Identify and chase artwork needing approval 2- Order approved Heat Transfers and Appliques required to fulfill orders 3- Work closely with 3rd party embroidery partners to manage workflow, priorities and quality execution, including coloring of embroidered orders 4- Work closely with the Operations team to manage workflow, priorities and quality execution of Heat Press orders Communicate proactively with customer service and sales representatives when problems arise and bring solutions to the table Leverage NetSuite reporting and available Business Intelligence tools to monitor, measure, track and report on all embellished orders. Qualifications: BA/BS degree preferred. Minimum of 3 years of relevant work experience; experience with Embellishment Services is highly desirable. Possesses mid-level Microsoft Office skills (Word, Excel, PowerPoint) Experience working within Enterprise Systems, WMS and Business Intelligence / Business Analytics solutions. NetSuite experience is preferred but not required. Skills: Enthusiasm and commitment to deliver high quality embellished products Strong verbal, written and interpersonal skills Exceptional listening skills Ability to organize and prioritize work and meet deadlines Proactive/Problem solving mindset Effective team player who collaborates with others and shares ideas Demonstrate high standards of ethical conduct
    $24k-30k yearly est. 1d ago
  • Technical Service Representative, P&HS NA, Wisconsin River

    Kemira 4.8company rating

    Member service representative job in Atlanta, GA

    Kemira is a global leader in sustainable chemistry for water intensive industries. For more than 100 years, our chemistry has advanced human progress and quality of life. We call it chemistry with a purpose, better every day. At Kemira, we foster a collaborative and inclusive work culture that empowers our employees to thrive and make a difference. Learn more about Kemira at *********************** We are seeking a driven Technical Service Representative, who will be located in the Green Bay WI area, for our Packaging and Hygiene Solutions segment. The role will support the customers of Green Bay Packaging and Georgia Pacific. The responsibilities include: Installing, servicing, and upgrading equipment in accordance with detailed instructions and work orders. Performing scheduled maintenance on customer installations to ensure that equipment continues to perform reliably. Maintaining accurate service records so that the performance of equipment can be monitored. Providing mmaintenance of Kemira Product. Accepting and assisting in receiving deliveries. Processing jar testing at customer site. Maintaining the customer relationship. Supporting senior sales staff in maintaining customer processes. What you can expect from us: Extensive ongoing technical training and mentoring by industry experts in paper chemistries. Career growth with an industry leader with global advancement opportunities. Performance-based incentive compensation program. Resource base of Kemira's Global Experts on virtually every type of paper chemistry process. Highly competitive benefits package. What you'll bring to the team: Bachelor's degree and/or equivalent field experience in paper/chemical industries Chemical industry knowledge/experience is a plus Excellent interpersonal skills Testing and Analytical ability Proficient in English (Written and Oral) Knowledge of Microsoft office applications Join Kemira and create better every day Please apply with CV no later than January 17, 2026 at kemira.com/careers. Kemira is an equal opportunity employer. #LI-REMOTE Kemira is a global leader in sustainable chemical solutions for water-intensive industries. We deliver tailored products and services to improve the product quality, processes, and resource efficiency of our diverse range of customers. Our focus is on water treatment, as well as on fiber and renewable solutions - enabling sustainability transformation for our customers. In 2024, Kemira reported annual revenue of EUR 2.9 billion with a global team of some 4,700 colleagues. Kemira is listed on the Nasdaq Helsinki. **************
    $32k-44k yearly est. 53d ago
  • ECoat Technical Service Representative, Expert

    Ppg Architectural Finishes 4.4company rating

    Member service representative job in Gainesville, GA

    As an In-House (ECoat) Technical Service Representative, you will be representing PPG onsite at the customer location ensuring the customer's satisfaction by providing outstanding customer service. This position will be for Kubota located in Gainsville, GA. Service includes troubleshooting, process improvements, focusing on quality to their specifications, and ensuring the continued growth of the business. The incumbent must be familiar with Electrodeposition coatings, be self-directed, and support both the customer and PPG goals. Specialized training provided to those who meet the qualifications of the role. You will report to the local Technical Service Manager. Benefits: PPG offers excellent benefits; PTO, Medical, Dental, Vision, Disability and Life Insurance, 401K plus additional PPG provided Retirement Benefits, Parental Leave, Continuing Education, and Growth Opportunities! Relocation Assistance is available for experienced candidates with ECoat. Key Responsibilities: Support the ongoing activities onsite at the customer production facility as well as PPG activities at PPG facilities. Need to communicate logically to understand customer concerns, collect data, take appropriate actions, and resolve problems within a timely manner. Ensure timely and accurate reporting to the customer and coatings team. Effectively communicate with PPG Technical and Account management, direction of the PPG on site team activity, and to promote EH&S. Providing timely resolution to customer inquiries, application process monitoring, mix-room supervision, and hands-on support as needed; followed by a weekly trip report. Support sales to execute commercialization of new opportunities and product launches, process optimization, testing and troubleshooting, trial execution, and process improvement. Follow safe work practices, with mechanical aptitude to be able to communicate intelligently and optimally with technical, production and non-technical personnel to satisfy customer requirements. Qualifications HS Diploma, GED, or Equivalent. 5+ years' experience in Electrocoat also referred to as E-Coat, Electrocoating, or dip-tank, or similar for paint/coatings experience for industrial or manufacturing experience. Experience with Pain-Line manufacturing process, paint mixing, troubleshooting, or similar. Good computer skills and attention to detail. Effective communication and customer service skills. Troubleshooting, critical thinking and problem-solving skills. Ability to work well alone and within a team environment to solve ever changing challenges. Travel to other supported locations for kickoffs, support team members, training events, and similar, up to 25% #LI-Onsite About us: Here at PPG we make it happen, and we seek candidates of the highest integrity and professionalism who share our values, with the commitment and drive to strive today to do better than yesterday - everyday. PPG: WE PROTECT AND BEAUTIFY THE WORLD™ Through leadership in innovation, sustainability and color, PPG helps customers in industrial, transportation, consumer products, and construction markets and aftermarkets to enhance more surfaces in more ways than does any other company. To learn more, visit *********** and follow @ PPG on Twitter. The PPG Way Every single day at PPG: We partner with customers to create mutual value. We are "One PPG" to the world. We trust our people every day, in every way. We make it happen. We run it like we own it. We do better today than yesterday - everyday. PPG provides equal opportunity to all candidates and employees. We offer an opportunity to grow and develop your career in an environment that provides a fulfilling workplace for employees, creates an environment for continuous learning, and embraces the ideas and diversity of others. All qualified applicants will receive consideration for employment without regard to sex, pregnancy, race, color, creed, religion, national origin, age, disability status, marital status, veteran status, sexual orientation, gender identity or expression. If you need assistance to complete your application due to a disability, please email ******************. PPG values your feedback on our recruiting process. We encourage you to visit Glassdoor.com and provide feedback on the process, so that we can do better today than yesterday. Benefits will be discussed with you by your recruiter during the hiring process. PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply. Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
    $30k-35k yearly est. Auto-Apply 27d ago
  • Technical Services Representative

    Triumvirate Environmental 4.5company rating

    Member service representative job in Cumming, GA

    Triumvirate Environmental, one of the largest environmental services firms in North America, is seeking a Technical Services Representative for our Cumming, GA office. This highly motivated individual will be responsible for delivering operational and administrative excellence to support our sales and technical services teams-ensuring that every customer interaction is efficient, accurate, and leaves a lasting impression. Triumvirate Environmental provides leading organizations in the higher education, life sciences, healthcare, and advanced manufacturing sectors with diverse services and expertise to assist them with compliance management. At Triumvirate Environmental, we strive to WOW both our employees and our customers. Our unique culture fosters growth, development, education, and creativity. This position reports to the General Manager. This role is onsite and is based out of our Cumming, GA office. Essential responsibilities: Coordinate jobs with customers and prepare appropriate paperwork, including the paperwork associate with our trucking process and associated weights Create and distribute invoices with quotes for services, such as lab packs, lab moves, and others Field incoming calls from prospective and existing customers as needed. Satisfying customer needs may involve a direct response from information and knowledge already possessed, obtaining information for response, or directing customer to someone capable of responding Assist Sales and Technical Services staff with job scopes and the coordination of bids, proposals, and quotations Assist Sales team with administrative tasks related to maintaining and growing customer base, including customized waste profiling and shipment report generation Organize and control all job folders and customer master files. This includes ensuring all paperwork is filed properly, and retrieving files for job costing purposes Provide Quality Control by contacting customers, post-service, to conduct surveys Attend all sales meetings and other necessary meetings Provide technical support to Inside and Outside Sales representatives and customers Assist with the approval of OSS, lab pack, and other job folders Order and maintain inventory of office supplies Track some office budgetary items All other duties as assigned Basic qualifications: Bachelors degree in Environmental Science or industry related experience Ability to work as a team player 2-3 years of environmental industry experience Determination/eagerness to learn about the environmental health & safety field Creativity in solving unique problems Leadership experience/potential Strong communication, analytical, technical, and organizational skills Intermediate skills with Microsoft Office products (Word, Excel, Outlook, and PowerPoint) Must be eligible to work in the United States without future sponsorship Must have a reliable form of transportation Preferred Requirements: Experience with Oracle operating system #LI-Onsite Besides Health, Dental and Vision Insurance, we contribute to a 401k, offer a generous tuition reimbursement program, TONS of safety training for some positions with opportunities for external trainings and certifications, Mentorship & Career Succession Planning, Relocation Opportunities, Auto/Home insurance discounts, pet assistance discount plans, discounted movie passes & more! To learn more about our business, culture, and the exciting work that we are doing in the industry, find us on LinkedIn, Instagram (@triumvirateenvironmental), or our website! Triumvirate Environmental is committed to a diverse and inclusive workplace. As an Equal Opportunity Employer (EOE), Triumvirate does not discriminate based on race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Individuals with Disabilities and Protected Veterans are encouraged to apply. If you have a disability and need accommodation during the application and hiring process, please contact us at *********************************** or call us at ************. The requirements listed above are representative of the knowledge, skill, and/or ability required. To view our California Privacy Notice and Policy, click here.
    $37k-62k yearly est. Auto-Apply 22d ago
  • B2B Customer Support Representative I

    Shorr Packaging Corporation 3.3company rating

    Member service representative job in College Park, GA

    Together, We Own it! Start your employee owner journey with Shorr Packaging. The Customer Support Representative I is responsible for conducting pre-order research and entering customer sales orders with great accuracy and timeliness to ensure a smooth customer experience. As an integral team member, this individual also provides other key activities to assist the overall needs of the Customer Support Department including fulfillment of customer requests for shipping paperwork, invoices, shipment tracking and expedites. Success in this fast-paced role is ensured by demonstrating excellent teamwork skills paired with the ability to manage time sensitive processes to meet expected service levels for our customers. Responsibilities Enter customer sales orders and sample requests into Shorr's ERP system with accuracy and efficiency to meet expected service levels. Conduct pre-order research if needed prior to order entry to ensure correct product, pricing, and shipping requirements are entered. Perform new item set-up in concurrence with Shorr's Data Coordinator team using Shorr quoting and ERP systems. Release customer sales orders from Shorr's Order Manager portal to Sxe. Set-up and maintain customer specific lists/tables in ecommerce platform to ensure a smooth customer ordering experience. Ensure follow-though activities are completed such as sending order confirmations to customers and release of orders to warehouse for shipment. Administrative Tasks: Setting up new customer accounts and ship to's in Shorr's ERP system. Add customer contacts and other account updates in Shorr's CRM. Manage customer requests for packing lists, BOL's, and POD's Create manual invoices for customers and/or process invoices in customer portals as required. Problem Resolution: Enter and track expedite requests through Shorr's expedite portal. Provide updated shipping status to team members and/or customers. Resolve sales order and invoice rejections in customer portals. Other duties may be assigned. Shorr Packaging does not provide work authorization sponsorship for this position. Requirements Associates Degree or equivalent experience required Experience with MS Word, Excel and Outlook. Knowledge of ERP, CRM and ecommerce platforms is a plus. Prior data entry experience in an ERP and/or ecommerce platform. Demonstrated ability to work with detailed information. Excellent communication skills and ability to work in a fast-paced team environment. Demonstration of excellent organization skills while managing time sensitive processes. Individuals must be adaptable while maintaining a positive and cooperative attitude to meet work demands. Benefits Employee Stock Ownership Plan (ESOP) - Together, We Own It! Comprehensive Employee Benefits: Medical, dental, vision and other insurance coverages Competitive hourly rate plus targeted annual bonus plan Generous PTO with vacation, sick and floating holidays. 401K plan plus matching Team based Employee Owner company culture Shorr Packaging Corp is an equal-opportunity employer. It is the policy of Shorr Packaging Corp to afford full Equal Employment Opportunity, and all applicants will receive consideration for employment without regard to protected veteran status or disability status or any other legally protected status.
    $29k-37k yearly est. Auto-Apply 2d ago
  • Customer Success Consultant

    Lumen 3.4company rating

    Member service representative job in Atlanta, GA

    Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
    $77.3k-103.1k yearly 6d ago
  • Customer Service Professional

    Square Communications 4.2company rating

    Member service representative job in Lawrenceville, GA

    Title: Customer Support Professional "CSP" Functions: Customer Service Professional answers customer questions and resolves issues over the telephone for Fortune 500 and mid-level companies. Restricted States: California, Connecticut, Massachusetts, Maryland, Oregon, Wisconsin and New York (Due to strict work from home regulations we don't do business in these States) Responsibilities: Must be available to take calls, be productive, and engage in positive interactions, effectively meet the needs of the Customer while reinforcing trust and taking into consideration the Customer's time and availability. Will create customer loyalty by serving as a brand spokesperson while demonstrating a variety of selling techniques resulting in sales of our products and services. Will identify our customers' needs by asking clarifying questions to effectively promote clients' products and services, and articulate the features and benefits in a competitive manner through successful negotiations. Take action to proactively learn new information, report Customers ' impacting concerns. Think outside the box on Customer resolutions and share best practices with others. Benefits: Monthly bonuses. Choose your own schedule. (15 Hours Minimum Per Week) Work part-time or full-time. Work remotely No cold calling. All inbound and outbound calls We fully train and support. Requirements: Experience with computers, keyboarding is required. Demonstrated excellent verbal and written communication skills along with basic practical math, reading and comprehension abilities. Ability to work a minimum of 15 hours a week Hardwired Internet & USB headset. Compensation: Hourly: $9.50 - $15.00 (Pay Is Based On Placement.) Alpharetta, Georgia 30009
    $9.5-15 hourly 60d+ ago
  • Account Service Rep

    The Hertz Corporation 4.3company rating

    Member service representative job in Atlanta, GA

    **Account Service Representative - Corporate Contracts:** The primary focus of the Account Service Representative is to provide contract support to Account Managers and Sales Leadership. This position will report to the Manager, Sales Support. Expected salary is $50,000 **What You'll Do:** + Manage contracting process from pricing request form (PRF) through contract execution, including generating contract proposals, drafts, amending existing agreements, redlining process, approvals, and final agreements checking for accuracy and completeness. + Ensuring all contracts, exhibits, and amendments templates are up to date and accurate. + Track contract status, approvals, and signatures to ensure timely execution + Work with Legal department to discuss and work through contract language. + Data input and management: Accurately enter, update, and maintain data in the Compliance tool. + Support training for Account Management and is the subject matter expert for Salesforce contract process to ensure approvals are set up and are accurately reflected. + Drive optimization and process improvement while applying best practice methodologies. + Aid in conflict resolution. + Additional duties and projects as assigned. **What We're Looking For:** + Bachelor's Degree. + Knowledge of contracting policies, legal requirements, and best practices. + Excellent communication (written and verbal) and interpersonal skills. + A well-organized individual, able to adapt and adjust to different daily tasks, detail oriented, and ability to prioritize multiple projects. + The ability to learn new programs, software and reports quickly, must have a working knowledge with Microsoft Office, specifically with Word, Excel & Outlook. + The ability to collaborate with others as well as work independently. + The ability to adapt quickly to changes in business climate. + Excellent problem-solving skills, research/investigate to find resolution. **What You'll Get:** + Up to 40% off the base rate of any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran
    $50k yearly 31d ago
  • Animal Services Officer I

    Forsyth County, Ga 4.2company rating

    Member service representative job in Cumming, GA

    Information The purpose of this classification is to preform specialized/general work functions associated with responding to animal complaints, picking up abandoned, stray and injured animals and enforcing all applicable animal control ordinances. This classification is considered the entry level for the Animal Services Officer series. Essential Functions The following duties are normal for this position. The omission of specific statements of the duties does not exclude them from the classification if the work is similar, related, or a logical assignment for this classification. Other duties may be required and assigned. Responds to incoming calls from citizens concerning various animal control issues, such as stray/nuisance animals, aggressive animals, injured animals, loose livestock, animal behavior problems, and animal control laws; provides information and assistance, performs follow-up as appropriate. Handles animals, restraining as appropriate/necessary, loads animals into cages and animal control vehicle and checks animals for injuries. Patrols county roads to enforce the county animal control code/ordinances, locate and pick up stray animals; assist animals in problem situations; transports animals to the county animal shelter, veterinarian office, emergency veterinarian care or other locations; transports deceased animals to the county animal shelter and assist other agencies as requested. Acts as a liaison between county and public on education and implementation of TNR programs. Provides information and assistance concerning codes/ordinances, code interpretation, code compliance, and related issues; discusses violations and problems with animal owners, care givers, or other individuals; recommends solutions to problems; responds to questions or complaints concerning violations. Identifies animal control code violations, deficiencies, or other areas of non-compliance; issues warnings and/or citations as appropriate; performs follow-up site visits to verify compliance. Prepares case documentation for prosecution of cases in court; attends court and testifies in court proceedings Interprets, explains, and enforces the provisions of applicable animal control codes/ordinances. Operates a computer to enter, retrieve, review or modify data in computer database; verifies accuracy of entered data and makes corrections as necessary; utilizes excel, word, outlook, power point, pet point or other software programs. Maintains records of animal control activities; prepares work plans; maintains database records of complaints, or other work activities, completes monthly activity report. May assist with investigating cruelty and abandonment of domestic animals and livestock. Works closely with senior officers to gather information used to prosecute violators. Assist field officers in unloading, checking in and relocating animals in the shelter. Assist with special events to promote public awareness and education on local animal control to schools, clubs, groups, organizations and businesses. Maintains communication via telephone and/or two way radio with dispatch, department or other agencies; provides information; takes and relays messages; responds to request for service or assistance. Maintains assigned animal control vehicle and work areas; preforms various cleaning, sanitary and maintenance task; operates various machinery, equipment, and tools associated with animal control activities, which includes assigned vehicle, catch poles, snake tongs, animal traps, leashes, mechanical tools, freezer, camera, computer, portable radio and other communication equipment. Performs general maintenance task to ensure the proper operation of animal control equipment. Monitors equipment operation to maintain efficiency and safety; reports faulty equipment Responds to after-hours emergency calls for service on a rotating basis. This position may work days, nights, weekends, holidays and on call. ADDITIONAL FUNCTIONS Operates a motor vehicle to conduct work activities. This classification is designated as a safety sensitive position which is subject to random drug and alcohol testing and any other drug testing methods as stated in policies adopted by Forsyth County concerning drug and alcohol. Performs general/clerical tasks, which may include answering telephone calls, making copies, sending/receiving faxes, filing documentation, or processing incoming/outgoing mail. Performs other related duties as required. Minimum Qualifications High school diploma or GED; supplemented by at least six (6) months of previous work experience that provides the requisite knowledge, skills, and abilities for this job. Must possess and maintain a valid Georgia driver's license. BENEFITS PROVIDED BY FORSYTH COUNTY TO FULL-TIME EMPLOYEES: Personal Leave Accrual Personal leave shall be accrued as follows: 0 - 4 Years - 20 days per year - 6.16 hours per pay period 5 - 14 Years - 25 days per year - 7.70 hours per pay period 15+Years - 30 days per year - 9.24 hours per pay period Observed Holidays New Year's Day, Martin Luther King Day, Memorial Day, Independence Day, Labor Day, Veteran's Day, Thanksgiving (2), and Christmas (2). Medical Insurance The Forsyth County Board of Commissioners offers employees a choice of two medical plans offered by Aetna and a plan offered by Kaiser Permanente. * Aetna Choice POS II - $2000 Individual Deductible (Basic Plan) * Aetna Choice POS II - $1000 Individual Deductible (Plus Plan) * Kaiser Permanente HMO- $0 Individual Deductible Dental Insurance The Forsyth County Board of Commissioners offers two dental plans from Delta Dental: * Base $1,000 Plan * Buy-Up $1,500 Plan Vision Insurance The vision plan offered by Forsyth County Board of Commissioners is administered by Aetna and will offer office visit copays for exams, as well as copays for lenses, frames, and contacts. Basic Life & AD&D Insurance The Forsyth County Board of Commissioners recognizes the importance of basic life insurance for all of its employees. The Board provides term life insurance and accidental death and dismemberment (AD&D) protection for each full-time employee. This is a County-paid benefit. Disability Insurance - Short Term and Long Term 100% paid by Forsyth County. Eligibility begins date of hire. Short Term Disability - 60% of weekly earnings to a maximum of $1,000.00 a week. Eligibility begins 14 days after an accident or sickness and has a benefit period of 24 weeks. Long Term Disability - 60% of monthly earnings to a maximum of $5,000.00 a month. Eligibility begins at 26 weeks to coordinate with the end of Short Term benefits and continues 24 months (Own Occupation). Additional Life Insurance and AD&D Rates vary based on amount of coverage selected. Additional life insurance may be purchased for employee, spouse, and children. Retirement Plan (401K) Fully vested at five years of employment - 20% graduated vesting annually. Eligible to begin contributions immediately upon hire. Six Months through One Year of County Service Forsyth County matches your contributions, dollar for dollar, up to 5% of your pay. That's a 100% return on the first 5% of pay you save. Years One through Five Forsyth County "seeds" your account with 5% of your pay each year, and matches 100% of what you contribute, up to 5% of your pay. Years 5 through 10 The County continues its automatic "seed" contribution of 5% of pay, matches up to the first 5% of pay that you contribute, then adds a 50% match up to the next 5%. After 10 Years of Service You continue to receive a 100% County match on the first 5% of pay you contribute, and 50% on the next 5% of pay you save. But now, the automatic contribution the County makes to "seed" your account each year increases to 7.5% of your pay. 01 Do you have a high school diploma or a G.E.D? * Yes * No 02 Do you have at least six (6) months of previous work experience that provides the requisite knowledge, skills, and abilities for this job? * Yes * No Required Question Employer Forsyth County Address 110 East Main Street Suite 230 Cumming, Georgia, 30040 Phone ************** Website ****************************************************
    $5k monthly 6d ago
  • Director, Services Specialist Sales, Test & Learn

    Mastercard 4.7company rating

    Member service representative job in Atlanta, GA

    **Our Purpose** _Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential._ **Title and Summary** Director, Services Specialist Sales, Test & Learn Mastercard Services is the professional services arm of Mastercard Worldwide, providing consulting, marketing, information and risk management services to financial institutions and merchants worldwide. With its unique category expertise, deep understanding of customer needs and successful track record in addressing complex challenges throughout the customer lifecycle, Mastercard Services addresses the challenges and opportunities of its clients, enhances Mastercard's strategic and tactical performance and establishes Mastercard's global thought-leadership pre-eminence. Summary: As a Director in Services Specialist Sales for Test & Learn you will focus on our Test & Learn platform, leveraged by 300+ clients globally and growing revenue with new clients in our financial services segment. The Test & Learn Platform enables firms to better design and analyze business experiments and predictive analytics to generate actionable insights that improve performance. Providing businesses the ability to run experiments and test initiatives in areas like physical distribution, pricing, marketing, and customer experience. We do this by using machine learning and proprietary approaches to analyze data, understand the true impact of initiatives, and identify key drivers of performance. Job Responsibilities: - Responsible for developing and executing the sales strategy for Financial Institutions within the U.S. market to secure multimillion-dollar, multi-year deals - Collaborate with other account management and sales teams to identify opportunities for Mastercard clients to benefit from Test & Learn capabilities - Build and develop a cold pipeline into an active one through hunting new opportunities and/or bringing over your existing relevant network of potential clients, ultimately progressing to signed platform deals - Ability to message the benefits of bundling Test & Learn with other Services offerings (Loyalty, Marketing, Insights etc.) - Strong communication and influencing skills, should be a compelling presenter to senior client audiences and able to influence large deals - Ability to seamlessly partner across our Services sales and consulting teams - Excellent problem solving and analytics skills and should be able to engage directly with internal stakeholders and customers alike with fact-based thinking - Will serve as the face of Mastercard Services to senior-level client stakeholders, including c-suite All About You - Strong commercial drive with ability to build and monetize senior client relationships based on empathy, thought leadership and subject matter expertise - Progressively complex engagement and sales within Financial Institutions; rolodex of C-Level / EVP / SVP contacts preferred - Analytic mindset applied in software or data driven solution selling, with success with 12-18+ month sales cycles; never give up attitude, excellent at 'pounding the pavement' through email/phone cold outreach and collaborating with internal stakeholders who maintain relationships with potential clients - Ability to thrive and build robust pipeline with limited lead generation support - Strong networker across relevant stakeholder base with the ability to listen, build common ground and influence on effectively advance business opportunities and generate revenues - Revenue management experience - Top-level sales skills (internally and externally) combined with strong negotiation capabilities required for large deals \#AI3 Mastercard is a merit-based, inclusive, equal opportunity employer that considers applicants without regard to gender, gender identity, sexual orientation, race, ethnicity, disabled or veteran status, or any other characteristic protected by law. We hire the most qualified candidate for the role. In the US or Canada, if you require accommodations or assistance to complete the online application process or during the recruitment process, please contact reasonable_accommodation@mastercard.com and identify the type of accommodation or assistance you are requesting. Do not include any medical or health information in this email. The Reasonable Accommodations team will respond to your email promptly. **Corporate Security Responsibility** All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: + Abide by Mastercard's security policies and practices; + Ensure the confidentiality and integrity of the information being accessed; + Report any suspected information security violation or breach, and + Complete all periodic mandatory security trainings in accordance with Mastercard's guidelines. In line with Mastercard's total compensation philosophy and assuming that the job will be performed in the US, the successful candidate will be offered a competitive base salary and may be eligible for an annual bonus or commissions depending on the role. The base salary offered may vary depending on multiple factors, including but not limited to location, job-related knowledge, skills, and experience. Mastercard benefits for full time (and certain part time) employees generally include: insurance (including medical, prescription drug, dental, vision, disability, life insurance); flexible spending account and health savings account; paid leaves (including 16 weeks of new parent leave and up to 20 days of bereavement leave); 80 hours of Paid Sick and Safe Time, 25 days of vacation time and 5 personal days, pro-rated based on date of hire; 10 annual paid U.S. observed holidays; 401k with a best-in-class company match; deferred compensation for eligible roles; fitness reimbursement or on-site fitness facilities; eligibility for tuition reimbursement; and many more. Mastercard benefits for interns generally include: 56 hours of Paid Sick and Safe Time; jury duty leave; and on-site fitness facilities in some locations. **Pay Ranges** Purchase, New York: $141,000 - $197,000 USD
    $62k-81k yearly est. 7d ago
  • Member Services Associate

    Reserveps

    Member service representative job in Hapeville, GA

    ** THIS POSITION IS LIMITED TO APPLICANTS LOCATED IN THE FOLLOWING GEOGRAPHIC LOCATIONS ONLY: GA, TX, FL *** Who We Are PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you're passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS. What We Do The Member Services Team is an integral part of the PS operation. The team serves as a direct point of contact for high profile, high touch members and their travel arrangers. PS clients are prominent, influential individuals who access PS services because they require an elite level of protection and service. They expect the highest level of hospitality and customer service at every interaction. The Member Services Team is responsible for coordinating with multiple internal and external entities to collect personal and confidential travel related details in a timely manner to process, confirm and modify reservations delivering a seamless reservation experience. The Role We are seeking an experienced Member Services Associate who is energetic, enthusiastic, and hardworking to join our growing team. The Associate will report to the Manager of the Member Services Team. The right candidate will bring a history of luxury hospitality customer service, be flexible, attentive, and strategic, adapting to ever-shifting situations at a moment's notice. They will be able to anticipate the needs of guests and potential reservation issues before they arise. This role serves as the prestigious central nexus for all our esteemed call inquiries. Thorough and fastidious with the ability to constantly grow, improve, and expand their skill set, the Member Services Associate is responsible for all aspects of a pleasant and memorable client experience. Responsibilities & Expectations Address all incoming reservation correspondences received via phone call, text message and email. Reservation coordination for multiple locations: approving reservations, updating reservations, cancelling reservations, etc. Arranging ground transportation as needed based on reservation requests. Coordination of food and/or amenity requests in collaboration with all relevant departments. Assisting with all general inquiries received via phone call and email such as but not limited to: Membership rates, PS services, general questions, etc. Able to proficiently use Microsoft Office and learn CRM Dynamics platforms Must possess both excellent written and verbal communication skills driven by luxury hospitality. Experience working in a team environment - team player Ability to work in a dynamic fast paced environment and be part of a growing business. Must feel comfortable servicing high-net worth clientele. Strong attention to detail. Able to prioritize and switch from task to task quickly. Able to problem solve. Answering reservation calls, sales & customer service inquiries. Requirements This will be a full-remote role working with our Member Service Team located in various states spanning across the West and East Coast. Must have access to a quiet work environment with no background noise or distractions. 2-3 years of experience in a luxury customer service/hospitality related field required. Experience in a customer service, airline and/or hospitality industry related leadership role preferred. Experience working with high end clients in a luxury hospitality setting required. Spanish speaker preferred Minimum education requirement of High school Diploma/GED. Pass a pre-employment drug screening + background check. Collection of SSN as part of the background check process will be required. Must be authorized to work in the United States. Scheduling flexibility is required. PS is a 24-hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts. Full Time Employee Benefits Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability 401K retirement plan with company matching Health and Dependent care FSA and HSA with company matching Merit-based raises and bonuses 12 PTO Days / 6 Paid Sick Days Prorated Annually Monthly health & wellness and cell phone reimbursement Parental benefits 100% paid up to 6 weeks Friends & Family Discounted PS Use Tuition Reimbursement Paid training A great career path with promotion opportunities. Overtime opportunities available. This is a non-exempt full-time role. PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
    $22k-53k yearly est. Auto-Apply 14d ago
  • Member Services Associate

    The Private Suite LLC

    Member service representative job in Hapeville, GA

    ** THIS POSITION IS LIMITED TO APPLICANTS LOCATED IN THE FOLLOWING GEOGRAPHIC LOCATIONS ONLY: GA, TX, FL *** Who We Are PS is redefining the way the world travels. We build and operate private airport terminals that transform commercial air travel into a seamless luxury experience. Currently serving guests at Los Angeles International Airport (LAX), Hartsfield-Jackson Atlanta International Airport (ATL), and Paris Charles de Gaulle (CDG), with new terminals underway at Dallas Fort Worth International Airport (DFW) and Miami International Airport (MIA), PS is pioneering a new global standard in hospitality. Far from the crowds and chaos of the public airport, PS offers members the privacy, ease, and security of the private flight experience while flying commercial. With exclusive partnerships with TSA and U.S. Customs and Border Protection, guests move effortlessly through line-free departures and arrivals. Every moment is carefully orchestrated by our expert team - private TSA screening, dedicated customs and immigration services, and luxury chauffeur transfers across the airfield directly to or from your aircraft. Inside our private terminals, guests enjoy serene suites, chef-prepared dining, spa services, and personalized attention, while our Control Room coordinates discreetly with government, airline, and security partners to ensure unmatched efficiency, safety, and peace of mind. At PS, waiting in lines, crowded terminals, and luggage hassles give way to quiet elegance, service with heart and inspired experiences. We are building more than terminals - we are shaping a new way to travel. If you're passionate about luxury hospitality and excited to be part of something extraordinary, join us as we expand to new markets and reimagine the future of travel with PS. What We Do The Member Services Team is an integral part of the PS operation. The team serves as a direct point of contact for high profile, high touch members and their travel arrangers. PS clients are prominent, influential individuals who access PS services because they require an elite level of protection and service. They expect the highest level of hospitality and customer service at every interaction. The Member Services Team is responsible for coordinating with multiple internal and external entities to collect personal and confidential travel related details in a timely manner to process, confirm and modify reservations delivering a seamless reservation experience. The Role We are seeking an experienced Member Services Associate who is energetic, enthusiastic, and hardworking to join our growing team. The Associate will report to the Manager of the Member Services Team. The right candidate will bring a history of luxury hospitality customer service, be flexible, attentive, and strategic, adapting to ever-shifting situations at a moment's notice. They will be able to anticipate the needs of guests and potential reservation issues before they arise. This role serves as the prestigious central nexus for all our esteemed call inquiries. Thorough and fastidious with the ability to constantly grow, improve, and expand their skill set, the Member Services Associate is responsible for all aspects of a pleasant and memorable client experience. Responsibilities & Expectations Address all incoming reservation correspondences received via phone call, text message and email. Reservation coordination for multiple locations: approving reservations, updating reservations, cancelling reservations, etc. Arranging ground transportation as needed based on reservation requests. Coordination of food and/or amenity requests in collaboration with all relevant departments. Assisting with all general inquiries received via phone call and email such as but not limited to: Membership rates, PS services, general questions, etc. Able to proficiently use Microsoft Office and learn CRM Dynamics platforms Must possess both excellent written and verbal communication skills driven by luxury hospitality. Experience working in a team environment - team player Ability to work in a dynamic fast paced environment and be part of a growing business. Must feel comfortable servicing high-net worth clientele. Strong attention to detail. Able to prioritize and switch from task to task quickly. Able to problem solve. Answering reservation calls, sales & customer service inquiries. Requirements This will be a full-remote role working with our Member Service Team located in various states spanning across the West and East Coast. Must have access to a quiet work environment with no background noise or distractions. 2-3 years of experience in a luxury customer service/hospitality related field required. Experience in a customer service, airline and/or hospitality industry related leadership role preferred. Experience working with high end clients in a luxury hospitality setting required. Spanish speaker preferred Minimum education requirement of High school Diploma/GED. Pass a pre-employment drug screening + background check. Collection of SSN as part of the background check process will be required. Must be authorized to work in the United States. Scheduling flexibility is required. PS is a 24-hour facility and as such we require fully open schedule availability and flexibility for all positions within our operations departments, including weekends, holidays, and early morning/late evening shifts. Full Time Employee Benefits Employee benefits include medical, dental, vision, life insurance, long-term and short-term disability 401K retirement plan with company matching Health and Dependent care FSA and HSA with company matching Merit-based raises and bonuses 12 PTO Days / 6 Paid Sick Days Prorated Annually Monthly health & wellness and cell phone reimbursement Parental benefits 100% paid up to 6 weeks Friends & Family Discounted PS Use Tuition Reimbursement Paid training A great career path with promotion opportunities. Overtime opportunities available. This is a non-exempt full-time role. PS is an equal-opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis. PS considers for employment qualified applicants with criminal histories consistent with applicable federal, state, and local law.
    $22k-53k yearly est. Auto-Apply 14d ago
  • Financial Services Representative - State Farm Agent Team Member

    Ayanna Ford-Bogan-State Farm Agent

    Member service representative job in Covington, GA

    Job DescriptionBenefits: 401(k) 401(k) matching Competitive salary Dental insurance Free food & snacks Opportunity for advancement Paid time off Training & development Vision insurance ROLE DESCRIPTION: As a Financial Services Representative, you will play a critical role in helping clients plan for their financial future. Using your Series 6 and 63 licenses, you will meet with customers to conduct personalized financial reviews and offer tailored retirement planning solutions through State Farms suite of financial products. Your primary focus will be guiding clients through retirement strategies, while ensuring alignment with their long-term goals. This role combines financial expertise, relationship-building, and proactive sales skills to create meaningful, long-term value for each customer. Minimum Qualifications: Active Series 6 and 63 Licenses (Required) Life & Health Insurance License (Required) 3+ years of experience in financial services, insurance, or investment sales Strong knowledge of retirement planning tools. Excellent communication and interpersonal skills Proven ability to build trust and long-term relationships Experience conducting one-on-one financial appointments preferred Key Responsibilities: Schedule and complete structured financial appointments with customers Conduct comprehensive reviews of client financial needs and goals Present and recommend State Farm retirement planning products Educate clients on saving strategies, investment options, and risk management Maintain accurate and compliant documentation of all recommendations and sales Follow up with leads and existing clients to ensure satisfaction and retention Collaborate with team members to identify cross-sell opportunities in Life, Health, and Property & Casualty QUALIFICATIONS: 3+ years of experience in financial services. Analytical and communication skills. FINRA Series 7 and 63 licenses preferred.
    $28k-42k yearly est. 29d ago
  • Financial Services Representative - State Farm Agent Team Member

    Kaitlin Ponce-State Farm Agent

    Member service representative job in Atlanta, GA

    Job DescriptionBenefits: 401(k) 401(k) matching Bonus based on performance Competitive salary Opportunity for advancement Training & development Securities Licensed Sales Team Member Location: In Office: Qualified candidates (in or near hub location listed) should plan to spend time working in the office with clients as part of our work environment. Financial Advisor Meaningful Career, Not Just a Job! Join a passionate team where your financial expertise makes a real difference. At Kaitlin Ponce's State Farm Agency we offer a unique model with a base salary, an existing book of clients, and world-class investment productsso you can focus on what you do best: helping people achieve financial confidence. What We Offer: Base salary plus uncapped commission earning potential Access to existing State Farm customer households Wealth Academy Training and professional mentorship Investment options through American Funds and BlackRock What Youll Do: Provide comprehensive financial advice and planning to clients Build lasting relationships through proactive communication and trust Partner with an experienced career agent to grow your business Demonstrate sound judgment, market knowledge, and client-first integrity What Youll Bring/Job Requirements: 6, 63, and 65 Licenses 2+ years of financial services experience Proven relationship-building and advisory skills Bachelors degree preferred Join a team where your skills are valued, your growth is supported, and your work truly matters. **Applicants are required to be eligible to lawfully work in the U.S. immediately; employer will not sponsor applicants for U.S. work authorization (e.g., H-1B visa) for this opportunity**
    $28k-42k yearly est. 7d ago
  • WFH Healthcare Patient Financial Service and Collections Representative

    External

    Member service representative job in Duluth, GA

    ESSENTIAL DUTIES AND RESPONSIBILITIES: • Maintain a high volume of inbound calls, • Researching and responding to billing questions and inquiries. • Negotiating payments on patient account balances, and communicates hospital financial policies to patients and identifies patients who need financial assistance. • Adhere to the production standards set for the department and client • Accuracy and confidentiality in handling medical records in compliance with HIPPA, Federal, State and Company requirements • Other duties as assigned by manager THE IDEAL CANDIDATE WILL HAVE PREVIOUS EXPERIENCE: • Working in a hospital and call center environments, • Retains thorough understanding of insurance, and follow-up to secure reimbursement of claims. KNOWLEDGE, SKILLS & ABILITIES: • Must be able to read and interpret an EOB • Self-motivated, self-directed with strong organizational, written and communication skills • Working knowledge of HIPAA • Knowledge of Medicare, Medicaid • Knowledge of other contract payers (HMO, PPO)• Exceptional organizational skills and attention to detail required • Intermediate computer skills using Microsoft Word, Excel • Communication that demonstrates the ability to deliver a concise message with clear receptivity • Sensitivity to our client's needs and matching our performance to deliver results QUALIFICATIONS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions Education and Experience: • High School Diploma or equivalent • 1 year experience working with Medicare, Medicaid, and other commercial payers (HMO, PPO) • 1 year of healthcare registration, collections, billing or insurance experience • Epic preferred • CPAR, CHAA and CFC Certifications preferred PHYSICAL SKILLS: While performing the duties of this job, the employee is occasionally required to stand or walk and lift and/or move up to 25 pounds. Also, may be required to use hands to finger, handle or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; see, talk and hear. WORK ENVIRONMENT: Work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Incumbent/employee works in a temperature-controlled environment. Incumbent/employee must be able to work on a computer for the scheduled shift; answers and makes telephone calls using a standard or computer soft telephone; types on a standard keyboard; reads and comprehends information from a computer terminal and/or written resources and utilizes multiple screens and systems simultaneously. All incumbents/employees are provided a Webcam and are required to on camera 100% of the time during the scheduled shift. Hollis Cobb is an Equal Opportunity Employer Illinois, Maryland and New Jersey residents click below for compensation and benefits: *******************************************************
    $28k-42k yearly est. 60d+ ago
  • Financial Services Representative

    Worldacceptance

    Member service representative job in Decatur, GA

    World Finance, winner of the Top Workplaces USA award for five years in a row and a two-time winner of Newsweek's Most Trustworthy Companies award, helps customers meet their financial needs and unlock their financial good. We're an energetic team looking for a Financial Services Representative to guide customers on their financial journey. As a Financial Services Representative, you're the face of World Finance - empathizing, empowering, and engaging with our customers. The primary responsibility of the Financial Services Representative is to assist the Branch Manager in operating the branch effectively and efficiently and to maximize growth. This position is expected to utilize sound lending skills, maximize potential profits, and follow policies for effective collection of accounts. This position is also responsible for providing excellent customer service which is an essential part of marketing the branch and Company culture. Hourly Pay: $16 - $17 What you'll do: Guide customers toward upward credit mobility through good financial choices. Provide top-tier customer service, assisting customers with questions, concerns, and products. Process and prepare loan applications. Take and process payments. Prepare loan documents and execute loan closing on current renewal loans. Balance assigned cash drawer daily. Prepare and complete the daily branch bank deposit and possibly transport money (operating cash, interim deposits, daily deposits) to and from the bank. Maintain strong customer relationships and build community within your branch. Other duties include but are not limited to: Call approved and unmade applications to close loans daily. Help build tax clientele and provide tax services. Send complete and accurate credit denial letters within 30 days from the date of application. Pay branch expenses as instructed by Branch Manager. Experience (and Requirements) that will WOW us! Must be able to demonstrate self-confidence and organizational skills. A history of choosing kindness, showing compassion, and helping others. The willingness to seek quality-driven solutions and embrace new ideas. Absolute team player - pitching in when needed and accepting help, too. To perform this job successfully, an employee must have basic computer skills. A valid driver's license & access to a dependable vehicle. Must possess a valid driver's license & reliable transportation to independently transport bank deposits and fulfill other required job responsibilities. Why World? We hire from within: we want to see you grow and climb in this company. Each year, we promote 80% of Financial Services Reps to management. 75% of World's Operations Executives moved up from a similar role. We pay you to give back: employees get paid volunteer hours each year. Health, dental, vision, and life insurance are available to full time team members the 1st of the month following 30 days. Paid holidays, vacation time, and a 401(k) plan (including company match). Be part of a team with clear values, strong community, and a sense of belonging. We'll get you home for dinner: your life outside of work is priority #1 You'll make a positive impact on the lives of the customers you serve. Who is World? Since 1962, World Finance has helped millions of people unlock their financial good. We aid customers in overall financial wellness, celebrating the hundreds of thousands of customers able to achieve better credit each year. Based in Greenville, SC, World reaches over one million customers annually - turning their financial possibility into reality through services like personal loans and tax preparation. With over 1,200 branches in 16 states, World is proudly rooted in the communities it serves. Our goal is to see our customers thrive, growing their credit and accessing more opportunities. We set ourselves apart as the financial partner with heart, offering an ever-expanding menu of customer-focused services and a commitment to teamwork, community, and care. Physical Demands and Working Conditions: • Frequently stationary with regular movement throughout the office; occasional climbing, kneeling, bending, twisting, and reaching. • Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force (e.g., opening file drawers). • Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. • Fast-paced, high-demand environment with shifting priorities and tight deadlines; requires professionalism, multitasking, adaptability, and collaboration. • Occasional local travel; may include extended hours, evenings, or weekends. • Standard indoor office setting with shared workspace, typical noise, lighting, and temperature. • Frequent customer and coworker interaction; must communicate clearly and professionally in person, by phone, and electronically. • Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee. The employer reserves the right to modify, assign, or reassign duties, responsibilities, and activities at any time with or without notice as needed to meet business needs. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $16-17 hourly Auto-Apply 12d ago
  • Financial Services Representative State Farm Agent Team Member

    Barry Hancock-State Farm Agent

    Member service representative job in Roswell, GA

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to identify and support local community events in our market. Maintain a strong work ethic with a total commitment to success each and every day. As an Agent Team Member, you will receive... Salary plus commission/bonus Paid time off (vacation and personal/sick days) Valuable experience Growth potential/Opportunity for advancement within my agency Requirements Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred Successful track record of meeting sales goals/quotas preferred Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Detail oriented Ability to multi-task Ability to make presentations to potential customers Achieve mutually agreed upon marketing goals Ability to conduct interviews in the office Ability to effectively relate to a customer Property and Casualty license (must be able to obtain) Life and Health license (must be able to obtain) If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $28k-42k yearly est. 24d ago
  • Overstaff Financial Services Representative

    Worldacceptance

    Member service representative job in Marietta, GA

    World Finance, a five-time winner of the Top Workplaces USA award and Newsweek's America's Greatest Workplaces for Parents & Families in 2025, helps customers meet their financial needs and unlock their financial good. We're seeking an Overstaff Financial Services Representative to join our dynamic team and support multiple branches as needed. In this role, you'll step in where you're most needed, providing exceptional service, building relationships with customers, and helping them achieve their financial goals. As an Overstaff FSR, you're a flexible problem-solver, a trusted team player, and the welcoming face of World Finance wherever you go. The Overstaff Financial Services Representative (FSR) provides critical onsite support to multiple branch locations within an assigned region. This position assists Branch Managers in maintaining smooth operations, delivering exceptional customer service, and ensuring branches meet growth goals. The Overstaff FSR steps in where needed to uphold company standards, provide seamless customer experiences, and strengthen branch performance. Hourly Pay: $16 - $17 What You'll Do: Provide onsite support to multiple branches as assigned, filling in for open or short-staffed positions. Guide customers toward upward credit mobility through responsible financial choices. Deliver top-tier customer service by assisting with questions, concerns, and available products. Process and prepare loan applications, documents, and renewals accurately. Take and process customer payments. Prepare and execute loan closings on current and renewal loans. Balance assigned cash drawer daily and ensure all transactions are accurate. Complete daily branch bank deposits and, as needed, transport funds to and from the bank. Maintain strong customer relationships and represent the company's values in every branch supported. Collaborate with Branch Managers and team members to meet performance goals. Other duties include but are not limited to: Calling approved and unmade applications to close loans daily. Supporting tax services and helping build tax clientele. Sending complete and accurate credit denial letters within 30 days from the date of application. Paying branch expenses as instructed by the Branch Manager. Travel Requirements & Coverage Area: Reliable transportation for daily travel to assigned branches and bank deposits. Daily travel between branches will be required; specific coverage areas can be discussed with the hiring manager. Team members are compensated for authorized travel time in accordance with company policy, including overtime calculations where applicable. Mileage reimbursement is provided for business use of personal vehicles, excluding normal commuting. Experience That Will WOW Us! Demonstrated self-confidence, organization, and adaptability. A history of kindness, compassion, and helping others succeed. A mindset focused on quality, problem-solving, and openness to new ideas. Team-oriented approach - willing to pitch in, learn, and lead by example. Basic computer proficiency and comfort learning new systems. Valid driver's license and access to a dependable vehicle. Why World? Growth-minded culture: 80% of our Financial Services Representatives are promoted to management. Proven career paths: 75% of our Operations Executives began in similar roles. Community connection: Paid volunteer hours each year to give back. Comprehensive benefits: Health, dental, vision, and life insurance available to full-time team members beginning the 1st of the month following 30 days. Work-life balance: Paid holidays, vacation time, and 401(k) with company match. Belonging & purpose: Join a team built on respect, collaboration, and genuine care. Be home for dinner: Your life outside of work is a priority. Make an impact: Help customers build stronger financial futures every day. Who Is World? Since 1962, World Finance has helped millions of people unlock their financial good. We champion financial wellness and celebrate the hundreds of thousands of customers achieving better credit each year. Based in Greenville, SC, World serves over one million customers annually through personal loans and tax preparation services. With 1,200+ branches across 16 states, we're proud to be the financial partner with heart - offering customer-focused service rooted in teamwork, community, and care. Physical Demands and Working Conditions: Frequently stationary with regular movement throughout office environments. Occasional climbing, kneeling, bending, twisting, and reaching. Occasionally lifts up to 5 lbs. and may exert up to 30 lbs. of force. Requires regular use of vision, hearing, fine motor skills, and verbal/written communication. Fast-paced, high-demand environment requiring professionalism and adaptability. Frequent travel to branch locations; may include extended hours, evenings, or weekends. Standard indoor office settings with typical noise, lighting, and temperature. Frequent customer and coworker interaction; must communicate clearly and professionally. Regular, reliable attendance and punctuality are essential. Disclaimers: Employees must be able to perform the essential functions of this position with or without reasonable accommodation, which World Finance will provide unless doing so would impose an undue hardship. This job description is not intended to be comprehensive. Duties, responsibilities, and activities may change at any time with or without notice as business needs evolve. It is the policy of World Acceptance Corporation to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, World Acceptance Corporation will provide reasonable accommodations for qualified individuals with disabilities.
    $16-17 hourly Auto-Apply 24d ago

Learn more about member service representative jobs

How much does a member service representative earn in Monroe, GA?

The average member service representative in Monroe, GA earns between $17,000 and $36,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Monroe, GA

$25,000

What are the biggest employers of Member Service Representatives in Monroe, GA?

The biggest employers of Member Service Representatives in Monroe, GA are:
  1. Planet Fitness
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