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Member service representative jobs in Onalaska, WI

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  • Commercial Service Advisor

    Dahl 3.9company rating

    Member service representative job in La Crosse, WI

    At Dahl Automotive, we value our team above all else. We are proud of our culture and career path opportunities we provide! It's our Mission to Keep People Moving and as a member of our team, we look forward to supporting and challenging you to success in this critical role and through your career path. Join our team and become part of a legacy that is more than 100 years in the making! Join Team Dahl as a Commercial Service Advisor at Dahl Ford Truck La Crosse in La Crosse, WI! In this position, you will greet commercial guests as they enter the department, and communicate with them through their vehicle maintenance and repair process. You will be rewarded for your customer service and sales. If you have experience in providing excellent customer service, this career opportunity is for you! This position's primary focus will be Ford commercial; however, all heavy-duty brands are worked on at this location. This position will work Monday-Friday. Responsibilities Greet guests as they arrive at the indoor service department. Listen to the guest to properly assess their service needs or concerns for their vehicle. Communicate with technicians so that they have the appropriate information to properly complete the vehicle service. Regularly communicate with the customer regarding the status of their service appointment. Maintain Customer Happiness scores at or above company standards. Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Strong record of positive customer satisfaction results Team oriented and self-motivated Able to work with little supervision Clean driving record and valid driver's license As part of the Dahl Auto team, you will be eligible for all company benefits, including paid time off, medical, dental, vision, 401k with automatic 3% company contribution, life insurance, disability insurance, accident insurance, discounts on vehicles and services, and much more! We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $34k-40k yearly est. 51d ago
  • Customer Service Representative

    Jason Banitt Farmers Insurance Agency 4.3company rating

    Member service representative job in Winona, MN

    Job Description The Jason Banitt - Farmers Insurance Agency in Winona seeks a full-time Customer Service and Sales Representative (CSSR). This position offers the opportunity for growth within the agency along with paid training. Hours are generally 8-5 M-F. Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Responsibilities Answering phones and assisting walk-in customers Review renewal business and identify appropriate follow-up action based on degree of change Cross-sell/up-sell products to existing customers Keep records of customer interactions and transactions, recording details of inquiries, complaints, and comments, as well as actions take Solicit, sell, and negotiate new business policies Assist with the annual review process by contacting customers and preparing personalized customer coverage recommendations based on customers' need General customer service duties as presented Performs other duties as assigned Requirements Solid background in customer service skills Outstanding written and verbal communication skills Strong organizational skills with attention to detail Outgoing personality and excellent phone etiquette Insurance industry experience preferred but not required Must pass the state of Minnesota insurance licensing exams (if not presently licensed) Proficient in operating personal computers and performing routine calculations Experience with Microsoft Office applications Adhere to company and agency policies and guidelines
    $35k-42k yearly est. 22d ago
  • Client Services Specialist

    Wright Insurance Agency LLC 4.2company rating

    Member service representative job in Westby, WI

    Job Description Are you a driven, outgoing, and resilient professional looking to make an impact? We are seeking a self-starter who thrives in a fast-paced, upbeat environment. If you're proactive, love connecting with people, and want to grow your career, this is the perfect opportunity for you! Benefits Annual Base Salary + Commission + Bonus Opportunities Paid Time Off (PTO) Life Insurance Hands on Training Tuition Reimbursement Mon-Fri Schedule Career Growth Opportunities Retirement Plan Responsibilities What You'll Do: Drive Agency Growth: Use innovative marketing strategies, internal lists, and new business prospects to expand multiline households and grow the agency. Engage with Customers: Build relationships with clients through personalized touchpoints, social media, and marketing/customer events and initiatives. Sales & Lead Generation: Generate new business through referrals, networking, and community involvement. Close deals efficiently with consultative sales approaches. Marketing & Branding: Enhance the agency's visibility by participating in community events, leveraging digital platforms, and hosting promotional activities. Customer Retention: Manage existing customer relationships by providing exceptional service, upselling opportunities, and keeping clients engaged. Requirements Have prior sales experience. Currently Licensed in Property, Casualty, and Life, or able to obtain an Insurance License prior to starting position. Self-Motivated: You take initiative and are ready to own your results. Outgoing & Positive: You bring a positive energy that connects with others. Resilient & Persistent: No challenge is too big - you follow up and stay focused. Great Communicator: Articulate and confident, both in person and online. Resourceful & Tech-Savvy: Comfortable using social media and digital platforms to drive engagement.
    $56k-65k yearly est. 14d ago
  • Service Advisor

    Freedomroads

    Member service representative job in Onalaska, WI

    Camping World is seeking a Service Advisor to join our growing team. This is a commission-based role with uncapped commissions. Successful team members can earn $75,000 or more annually based on performance. As a Service Advisor you will primarily be responsible for initiating and processing requests for repair services and providing administrative support to the Service Department as well as keep customers apprised of work progress. What You'll Do: Determine specialized product needs and services by working directly with customers Suggest add-on sales to increase average transactions Provide price estimates for designated installations prior to scheduling appointments Keep customers apprised of work progress What You'll Need to Have for the Role: A minimum of one year of service experience is preferred Previous RV product or camping lifestyle Ability to work daily on a computer and perform internet searches as needed Excellent organization and follow up skills are required The ability to follow department procedures and policies Valid driver's license preferred May lift up to 25 lbs and/or move up to 50 lbs. with assistive devices Prolonged periods of standing, stooping, crawling, and bending General Compensation Disclosure The pay range for this role considers several factors in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the factors stated. A reasonable estimate of the total annual compensation range (base pay + variable compensation earned) is $50,000 - $75,000 or more. In addition to competitive pay, we offer Paid Time Off, 401(k), an Employee Assistance Program, Good Sam Roadside Assistance, discounts, paid parental leave (if eligibility is met), Tuition Reimbursement (if eligibility is met), and on the job training opportunities. Full-time associates are offered a comprehensive benefit package including medical, dental, vision and more! Part-time associates are offered access to dental & vision coverage! For more information please visit: ****************************** We are an equal employment opportunity employer. The Company's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (40 and over), disability, veteran or uniformed service-member status, genetic information, or any other basis protected by applicable federal, state, or local laws.
    $50k-75k yearly Auto-Apply 29d ago
  • Part-Time Member Service Representative - West Salem WI

    Altra 3.8company rating

    Member service representative job in West Salem, WI

    Altra Federal Credit Union is a member-owned financial cooperative committed to providing exceptional service and personalized financial solutions to our community. We pride ourselves on creating a welcoming environment where members feel valued and supported. We are seeking a friendly, detail-oriented Part-Time Member Service Representative to join our team at the West Salem WI office. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit union's reputation for excellence. What you'll do: Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries. Process transactions accurately and in compliance with credit union policies and regulatory requirements. Promote credit union products and services to meet member needs and support business growth. Promote in-branch technology and assist members as needed. Maintain member confidentiality and adhere to security procedures. Resolve member questions or concerns promptly, escalating when necessary. Balance cash drawers and prepare daily reports. Support other branch functions as needed. Qualifications: High school diploma (or equivalent) and a commitment to ongoing learning. Background in customer service. Previous financial experience would be a plus. Previous cash handling or teller experience preferred but not required. Strong communication skills, with the ability to connect with members genuinely. Detail-oriented, professional, and tech-savvy - ready to help members with digital services. Proficient with computers and basic software applications. Ability to maintain confidentiality and handle sensitive information. Commitment to providing exceptional member service. Availability: This position is part-time, 20- hours a week, Monday through Friday. Hours will be needed between the operating hours of 7:15 a.m. to 5:30 p.m. (opening and closing shifts). Will require some flexibility within these hours, as needed. After training has been completed, MSRs will join the Saturday morning rotation at the West Salem office (2-3 Saturday's a month) from 7:30 a.m. to 12:15 p.m. Pay and Benefits: Starting hourly pay of $19.00 ($17.00 base pay plus $2 MSR premium) When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Two-week paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years of service! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.
    $17-19 hourly 3d ago
  • Customer Service Representative - Collision Center

    Premier Truck Group

    Member service representative job in La Crosse, WI

    Winners Work Here!Premier Truck Group is dedicated to ONE Network Executing, our mission which focuses on delivering the best employee experience, operational excellence, and exceptional customer service. At PTG, our top priority is to be your employer of choice and to provide a top-tier employee experience, regardless of the location where you work. Who is Premier Truck Group?Premier Truck Group is headquartered in Dallas, Texas, with nearly 50 locations throughout the US and Canada, making it the largest Freightliner dealer group in North America. We offer a premium selection of new Freightliner and Western Star commercial vehicles, a large selection of previously owned commercial trucks, and a full suite of parts, maintenance, and repair services. When you build your career here, you make a commitment to being the very best in the business. We are the pre-eminent group of Freightliner truck dealerships in the nation with serious plans for the future and we want you to be a part of it. Why Join Our Winning Team? When you join our team, you're rewarded with the opportunity to work for an organization that provides opportunities for career growth and advancement, tailored to individual performance, experience and interests, along with a fully comprehensive benefits package including:Employee Discounts Medical, Dental, and Vision InsuranceLife InsuranceEmployee Assistant ProgramsPaid Holidays and Paid Time Off 401k Plan with Employer MatchTrainingWork-Life Balance Here are some quick insights into this opportunity. We would love to discuss it with you in more detail! Customer Service Representative Responsibilities: Responsible for greeting customers coming into the collision center for all service needs. Take and determine appropriate course of action for all incoming service department telephone calls concerning pending repairs, scheduling, cost and completion dates. Assist in the preparation of quotes on repair jobs. Write service orders and obtain customer approval of orders. Open Repair Orders and close Repair Orders in times of customer/service overflow. Assist the Shop Supervisor'(s) in the assignment of collision technicians to specific service jobs. Monitor job progress and keep customer updated. Assist collision technicians in identifying opportunities to Up-Sell. Report all customer complaints to the shop foreman or collision center manager. Inspect each departing job for quality and cleanliness. Finalizes paperwork upon completion of work and at end of shift. Check all cash schedules daily. Assist shop foreman daily. Serve as relief for all shop foreman vacations, etc. Promote good housekeeping and safe work practices. Perform all other duties as assigned. Customer Service Representative Requirements: Education A high school diploma or GED is required. Additional training in heavy duty trucks required. Equivalent education and relevant work experience may be considered. ExperienceMinimum of 2 years of experience in Customer Service Relations, vehicle environment and employee supervision Licenses or CertificatesA valid driver's license is required. CDL and DOT medical card is mandatory if vehicle is to be driven off of dealership premises Appearance/UniformsAll employees must maintain a neat, clean and well-groomed appearance IND-BSReady to Join?Apply now to learn more about what Premier Truck Group has to offer! Premier Truck Group is an equal opportunity employer.
    $29k-38k yearly est. Auto-Apply 60d+ ago
  • Personal Lines CSR

    Harrison Gray Search & Consulting

    Member service representative job in La Crosse, WI

    Job Description Harrison Gray Search has partnered with one of the largest independent agencies in Wisconsin, who is searching for a Customer Service Representative for the front desk in their La Crosse office. The Customer Service Representative will ideally have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain the agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands-on Training Mon-Fri Schedule Retirement Plan Evenings Off Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI driver's license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors
    $29k-38k yearly est. 11d ago
  • Customer Service Representative - Personal Lines

    Spectrum Insurance Group LLC

    Member service representative job in La Crosse, WI

    Job Description Spectrum Insurance Group is searching for a Customer Service Representative for the front desk in our La Crosse office. The Customer Service Representative will have personal and/or commercial lines experience. The Customer Service Representative will work with account managers, prepare proposals, answer incoming phone calls, greet and direct office visitors, enter change requests and endorsements, and maintain our agency management system with current information. Qualified candidates will hold a Property & Casualty license and have 2+ years of insurance experience. Benefits Paid Time Off (PTO) Health Insurance Dental Insurance Vision Insurance Life Insurance Hands on Training Mon-Fri Schedule Retirement Plan Evenings Off Responsibilities Production Support Completes applications in coordination with Agent, Account Executive or Account Manager(s) and submits applications to eligible and appropriate carriers Prepares proposals and renewal summaries Maintains agency management system with up-to-date and accurate data Administers processing and suspense of new business, renewals, cancellations, and endorsement requests Prepares certificates, binders, surety bonds and general correspondence Completes MVR requests and trucking certificates according to scheduled rotation Administers change requests and endorsements Answers incoming phone calls, greets and assists agency visitors Acts as primary and/or secondary back-up to front desk receptionist, if applicable Administrative Organizes tasks and resources to complete work and meet deadlines according to established procedures Makes decisions on a variety of tasks frequently requiring discretion, judgment and initiative guided by general procedures or standards Responds to incoming phone calls and emails promptly and effectively Performs basic office functions including emailing, filing, scanning, copying, and faxing Customer Service Delivers exceptional customer service according to Spectrums Customer Service Standards with a goal of exceeding customer expectations with every interaction Promotes a customer-focused environment by providing friendly, courteous, and helpful service to internal and external customers Answers customer questions and resolves complaints in a timely and efficient manner Supports a team-oriented environment by interacting in a professional, collaborative, and respectful manner with all employees, clients, customers and/or vendors Requirements Required Knowledge and Skills Excellent verbal and written communication skills Strong analytical thinking and organizational skills Ability to interact professionally and effectively with customers and team members Proficient computer skills including the ability to document and access information Ability to follow existing processes, procedures, and verbal instruction Ability to manage multiple priorities, accurately, efficiently, and independently Attention to detail and ability to complete tasks with a high degree of accuracy License and Certification Requirements Valid WI drivers license and acceptable driving history Current licensure or ability to obtain a Property & Casualty Resident Intermediary granted by the State of Wisconsin
    $29k-38k yearly est. 25d ago
  • Customer Service Representative - State Farm Agent Team Member

    Kurt Pfaff-State Farm Agent

    Member service representative job in Onalaska, WI

    Job DescriptionBenefits: License Reimbursement Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ABOUT OUR AGENCY: Our agency opened its doors in July 2016, and were proud to be approaching our 9-year anniversary. Over the years, we've built a team-first culture rooted in support, growth, and genuine care for our customers and one another. We believe in rewarding hard work, which is why we offer paid life and disability insurance policies, and after your first full year, youll enjoy 20 days of PTO to recharge and enjoy life outside the office. If you're looking for a positive, purpose-driven workplace where your contributions truly matter, wed love to connect. ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Kurt Pfaff - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 29d ago
  • Customer Service Representative - State Farm Agent Team Member

    Reggie Rabb-State Farm Agent

    Member service representative job in Onalaska, WI

    Job DescriptionBenefits: 401(k) Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative - State Farm Agent Team Member with Reggie Rabb - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 4d ago
  • RV Service Advisor

    Pleasureland Inc.

    Member service representative job in West Salem, WI

    Job DescriptionDescription: PleasureLand RV Center is the largest RV dealership in the Upper Midwest. We have been ensuring customer satisfaction and helping people select the right RV for their needs since 1971. PleasureLand RV Center is currently hiring for a full time Service Advisor to join our highly successful team. We are looking for someone who is committed to helping our organization continue to prosper and grow. This position demands strong communication and organizational skills, above-average computer knowledge, an outstanding work ethic, and the ability to create long-term, professional relationships built on trust, honesty, and integrity. Essential Job Functions: Engage with customers in various different settings and effectively communicate their repair needs to the technician. Present findings and estimates of repair to our customers, selling value added services and parts as needed. Coordinate repairs with the In-House Service Center, Warranty companies, Manufacturers, Insurance companies, and other Outside Vendors. Ensure all parts and labor are accounted for on work orders before finalizing. Develop extensive product knowledge to provide an excellent customer experience. We offer in-house training, a very competitive compensation, full benefits package, and a great family-like work environment. We are an Equal Employment Opportunity Employer! Requirements:
    $36k-64k yearly est. 1d ago
  • Customer Service Rep(01940) - 1201 Gilmore Ave

    Domino's Franchise

    Member service representative job in Winona, MN

    You got game? You got spring in your step? You want one of the best jobs in the world! And schedules that work with you, not against you? That's right, we live to conquer the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full-time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you.
    $31k-40k yearly est. 14d ago
  • Customer Service Representative - FAC Shift

    XPO Inc. 4.4company rating

    Member service representative job in Tomah, WI

    What you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: * 2 years of customer service experience * Strong computer, typing and 10-key skills * Experience with Microsoft Office * Available to work a variety of shifts, including days, evenings, nights and weekends Preferred qualifications: * Transportation experience * Excellent verbal and written communication skills About the Customer Service Representative job Pay, benefits and more: * Pay starts at $21.46 * FAC Shift * Full health insurance benefits on day one * Life and disability insurance * Earn up to 13 days PTO your first year * 9 paid company holidays * 401(k) option with company match * Education assistance What you'll do on a typical day: * Bill shipments according to applicable tariffs and pricing agreements * Recognize and resolve documentation errors * Assist customers with inquiries, including tracing shipments, rate quotes, tariff discrepancies and billing and invoicing questions * Perform general clerical duties as assigned, including answering and directing phone calls, filing, data entry and billing * Process over, short and damaged freight and related documentation for customer resolution Customer Service Representatives are required to: * Walk and/or stand for extended periods on a loading dock that is not climate-controlled and may be slippery About XPO XPO is a top ten global provider of transportation services, with a highly integrated network of people, technology and physical assets. At XPO, we look for employees who like a challenge and can communicate effectively in all situations. We want to leverage your skills and years of experience to drive positive results while ensuring a bright future for yourself and XPO. If you're looking for a growth opportunity, join us at XPO. We are proud to be an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, sex, disability, veteran or other protected status. All applicants who receive a conditional offer of employment may be required to take and pass a pre-employment drug test. The above statements are not an exhaustive list of all required responsibilities, duties and skills for this job classification. Review XPO's candidate privacy statement here. Nearest Major Market: La Crosse Nearest Secondary Market: Winona Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "
    $21.5 hourly 3d ago
  • Customer Service Representative - State Farm Agent Team Member

    Karen Koenigs-State Farm Agent

    Member service representative job in Black River Falls, WI

    Job DescriptionBenefits: 401(k) matching Paid time off Training & development ROLE DESCRIPTION: As a Customer Service Representative with Karen Stai Koenigs Insurance Agency, Inc., you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. RESPONSIBILITIES: Answer customer inquiries and provide policy information. Assist customers with policy changes and updates. Process insurance claims and follow up with customers. Maintain accurate records of customer interactions. QUALIFICATIONS: Communication and interpersonal skills. Detail-oriented and able to multitask. Previous customer service experience preferred.
    $29k-38k yearly est. 11d ago
  • DME Sales & Service Specialist

    Winona Health 4.1company rating

    Member service representative job in Winona, MN

    DME Sales and Service Specialist DME 0.9 FTE, 72 Hours Per Pay Period Hours scheduled between 8 am and 5 pm, Monday through Friday Weekends: No Holidays: No On Call: No The DME Sales and Service Specialist is responsible for the sales, service, delivery, and education of durable medical equipment to the customers of Winona Home Medical. Essential Duties & Responsibilities: ​ Assist patients in the selection of available DME products. Demonstrate and explain DME equipment for in-home use and obtain appropriate documentation. Complete pick-up and sanitation of equipment as needed. Perform maintenance and repair of DME products per manufacturer's guidelines. Assemble equipment and stock the retail sales floor. Assist with the DME order intake process. Contact eligible patients for monthly/quarterly resupply orders. Perform POS transactions, along with opening and closing duties. Answer customer inquiries and process patient payments via phone and walk-ins. Other duties as delegated by management. Supervisory Responsibilities: No direct reports. Essential Skills and Experience: Required: Effective interpersonal, time management, and organizational skills Excellent customer service skills Preferred: Associate's degree in a related field of study. Experience in DME products and services Basic computer skills Summary of Benefits at Winona Health: At Winona Health, we are dedicated to offering a comprehensive and affordable benefits package for our employees and their families. While benefits may vary based on employment classification and job status, the following key benefits are available: Health Insurance: Options for medical, dental, and vision coverage, as well as mental health support and wellness incentives Income Protection: Short and long-term disability, plus additional benefits like accident, critical illness, hospital indemnity, legal assistance, and identity protection plans Retirement Planning: Access to a 403(b) retirement plan with employer contributions once eligibility requirements are met Work/Life Balance: Flexible scheduling, paid time off, and earned sick time to support personal well-being Education & Development: Paid training, tuition reimbursement, scholarships, and sponsored seminars to foster both personal and professional growth Employee Discounts: Special offers with local businesses, including the YMCA and cell phone providers For more details or specific information, visit our website or contact Human Resources Internal Applicant Policy: It is the policy of Winona Health to work with employees in an equitable fashion regarding promotions, transfers, and position reclassifications. Any employee wishing to apply for another available position at Winona Health must submit an application for consideration through the internal application portal. Employees requesting to change positions should have successfully completed at least six (6) months in their current position. Employees currently in the formal disciplinary process may be required to meet with the Director of Human Resources to determine eligibility to request transfer. The employee's past performance, experience, training and qualifications will be considered in transfer/hiring decisions. Consideration for transfer or promotion is not a guarantee of transfer or promotion. Employees may be given a chance to interview for a position when they meet the minimum position qualifications. Disclaimer: Winona Health is an equal opportunity employer. Winona Health does not refuse to hire, discharge, or discriminate against a person with respect to tenure, compensation, terms, upgrading, conditions, facilities, or privileges of employment because of race, color, creed, religion, sex, age, national origin, marital status, genetic information, status with regard to public assistance, membership in a local discrimination commission, sexual orientation, disability, veteran status, or any other prohibited basis of discrimination under applicable local, state, or federal law. Winona Health does not tolerate retaliation against any employee, patient/resident, physician, or other individuals pursuing concerns regarding Civil Rights issues. Winona Health adheres to ALL pertinent governmental policies and legislation including the Civil Rights Act of 1964, Title VII, as amended, and the Minnesota Human Rights Act.
    $30k-34k yearly est. 43d ago
  • Service Advisor

    Nels Gunderson Chevrolet Inc.

    Member service representative job in Osseo, WI

    As a Service Advisor, you will own our customer's experience in the service lane. You are the first point of contact with our customers and will be well-versed in product offerings, inventory needs, technician scheduling and customer service. From greeting vehicle owners on the drive line to explaining the repair process, our Service Advisors are true professionals who enjoy helping others. We welcome individuals who are new to the automotive industry but with previous roles in customer service, retail sales, restaurant industry or hospitality. We are a Dedicated Knowledgeable Family, Committed to Delivering Mobility to our Customers & Community Through Lasting Relationships built on Trust & Values since 1926. What We Offer Medical and Dental 401K Plan Paid time off and vacation Growth opportunities Paid Training Employee vehicle purchase plans Family owned and operated Long term job security Health and wellness Flexible Work Schedule Saturday Lunches Discounts on products and services Responsibilities Oversee flow of Drive Lane. Ensure that customers receive prompt, courteous, and effective service. Take ownership of the customer's experience by carrying out those additional assignments that allow the dealership to leave a positive impression with the customer. Provide concierge support for all owner inquiries, whether phone or in person, to assure the customer does not get mishandled Ensures that the daily inventory of technicians' time is consistently sold to service customers. Distribute work between technicians efficiently Qualifications Organized and friendly personality Demonstrated ability to manage others Time management skills Fantastic communication skills with your customers Professional, well-groomed personal appearance. Clean driving record Willing to submit to a pre-employment background check & drug screen
    $36k-63k yearly est. Auto-Apply 60d+ ago
  • Insurance and Financial Services Position - State Farm Team Member

    Anthony Vote-State Farm Agent

    Member service representative job in Winona, MN

    Job DescriptionBenefits: Benefits Stipend 401(k) matching Bonus based on performance Opportunity for advancement Paid time off ROLE DESCRIPTION: As Insurance and Financial Services Position - State Farm Team Member for Anthony Vote - State Farm Agent, you are vital to our daily business operations and customers success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services. Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team. RESPONSIBILITIES: Develop and maintain customer relationships in insurance and financial services. Consult customers with comprehensive financial planning and insurance options. Assist customers with retirement planning, investment management, and insurance needs. Stay current with market trends and product offerings. QUALIFICATIONS: Experience in insurance and financial services preferred. Previous sales and/or customer service experience. Communication and interpersonal skills. Licenses in Property, Casualty, Life, and Health insurance lines.
    $26k-35k yearly est. 6d ago
  • Member Services Staff

    La Crosse Area Family YMCA 3.4company rating

    Member service representative job in La Crosse, WI

    The Y is here for our community to provide a place for all to come and enjoy the facility and programming that we offer. In order to do this, we are looking for part -time leaders to help engage our members, participants, and staff. We are looking for candidates who are interested in working at either/both our Houser branch in Onalaska, and Dahl branch in La Crosse. Responsibilities: Perform excellent service to all members, staff, volunteers and guests Address member and safety concerns as needed Engage members/participants around the facility Act as lead Member Services Representative in all situations Requirements Ability to address and make solid decisions in emergency situations Excellent communication skills and willingness to build relationships Maintain positive relationships with youth in the building and address concerns as needed * Shifts: Monday (4pm or 5pm - 9pm), Tuesday (12pm - 5pm), and/or Friday (12pm - 5pm) Benefits FREE adult Y membership (+ discount on Family Membership) 50% discount on Y programs 403(b) retirement account 12% retirement after 2 years and 1,000 hours per year Free Employee Assistance Program (EAP) An Equal Opportunity Employer
    $27k-36k yearly est. 60d+ ago
  • Truck Service Advisor

    Las Vegas Petroleum

    Member service representative job in Osseo, WI

    As a Truck Service Advisor (TSA), you will provide first-rate service to customers through your extensive knowledge of the products we sell and the services we provide. The TSA is primarily responsible for writing work orders, suggestive selling, and handling over-the-counter (OTC) transactions while ensuring that we are returning every traveler to the road better than they came! Pay starting at $17/hour. In this role, you can expect to: · Work in a fun, trusting environment focused on providing great service where the expectations of the customer are exceeded · Have extensive knowledge of the products we sell and the services we provide · Have strong suggestive selling skills to help generate revenue. Ability to influence in a professional manner while displaying high integrity · Write, detail, and process (pay out) Work Orders and OTC transactions; Properly write up an ETA Work Order; Secure Purchase Orders, Prepare and communicate quotes to customer · Source parts from outside vendors and coordinate delivery · Prepare end of shift drop and shift report; Understand various payment types · Maintain the safety of both our customers and team members What we'd like to see: · A dedicated individual who works well with others and is excited to be part of our team! · High School Diploma or GED · Good verbal and written communication skills · Previous cashier and customer service experience; experience in repair or parts shop preferred · Strong suggestive selling skills · Basic computer skills · Ability to work flexible hours including nights, weekends and some holidays in interior and exterior conditions · A valid driver's license Typical Physical Demands In this role, the team member is regularly required to talk and hear. Standing, walking, kneeling, stooping, bending over, crouching, crawling, climbing, and repetitive use of legs are done occasionally. The team member is occasionally required to lift up to 50 lbs and/or move heavy objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. All performed with or without a reasonable accommodation. Work Environment While performing these duties of this job, the employee may be exposed to outdoor elements in all seasons. Occasionally, the employee will also be exposed to fumes and particles, moving mechanical parts and vibration. The noise level in the work environment can be loud at times. While performing these duties, the employee may be exposed to dirt, dust, grime, grease, oil, gas, high-concentrated cleaning solutions, etc.
    $17 hourly Auto-Apply 60d+ ago
  • Part-Time Member Service Representative - La Crescent MN

    Altra 3.8company rating

    Member service representative job in La Crescent, MN

    Altra Federal Credit Union is a member-owned financial cooperative committed to providing exceptional service and personalized financial solutions to our community. We pride ourselves on creating a welcoming environment where members feel valued and supported. We are seeking a friendly, detail-oriented Part-Time Member Service Representative to join our team at the La Crescent MN office. In this role, you will be the first point of contact for our members, delivering outstanding service while handling routine financial transactions accurately and efficiently. Your positive attitude and commitment to member satisfaction will help strengthen our credit union's reputation for excellence. What you'll do: Greet members warmly and assist with their daily banking needs, including deposits, withdrawals, transfers, loan payments, and account inquiries Process transactions accurately and in compliance with credit union policies and regulatory requirements Promote credit union products and services to meet member needs and support business growth Promote in-branch technology and assist members as needed Maintain member confidentiality and adhere to security procedures Resolve member questions or concerns promptly, escalating when necessary Balance cash drawers and prepare daily reports Support other branch functions as needed Qualifications: High school diploma (or equivalent) and a commitment to ongoing learning Background in customer service. Previous financial experience would be a plus Previous cash handling or teller experience preferred, but not required Strong communication skills, with the ability to connect with members genuinely Detail-oriented, professional, and tech-savvy - ready to help members with digital services Proficient with computers and basic software applications Ability to maintain confidentiality and handle sensitive information Commitment to providing exceptional member service Availability: This position is part-time, 25- hours a week, Monday through Friday. Hours will be between the operating hours of 7:15 a.m. to 5:30 p.m. (opening and closing shifts) Will require some flexibility within these hours, as needed. After training has been completed, MSRs will join the Saturday morning rotation at the La Crescent office (2-3 Saturday's a month) from 7:30 a.m. to 12:15 p.m. Pay and Benefits: Starting hourly pay of $19.00 ($17.00 base plus $2 MSR premium) When bilingual in Spanish or Hmong, receive a $1.00 per hour pay premium after completing and passing the language exam. Up to a 6% Employer-matched 401(k) + additional 3% employer contribution. Two-week paid sabbatical every five years worked, plus four-week paid sabbatical at twenty years of service! Paid time off, volunteer time off, paid holidays, and your birthday off (paid)! Employee-only perks and discounts. At Altra Federal Credit Union, you'll be part of a team that values people over profits and puts members at the heart of everything we do. We believe in creating a supportive and collaborative workplace where employees are empowered to grow, develop their careers, and make a real impact in the lives of others. By joining Altra, you'll not only gain the opportunity to build meaningful relationships with members and coworkers, but you'll also be contributing to a mission-driven organization that is dedicated to improving the financial well-being of our members and the communities we serve. Altra is proud to be a Great Place to Work certified company seven years in a row; 92% of our employees say Altra is a great place to work! At Altra, we invest in each other and work together to make a difference in the communities we serve and to help people live their best lives! We support diversity in the workplace and are an Equal Opportunity Employer.
    $17-19 hourly 57d ago

Learn more about member service representative jobs

How much does a member service representative earn in Onalaska, WI?

The average member service representative in Onalaska, WI earns between $21,000 and $37,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Onalaska, WI

$28,000

What are the biggest employers of Member Service Representatives in Onalaska, WI?

The biggest employers of Member Service Representatives in Onalaska, WI are:
  1. Altra Federal Credit Union
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