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Member service representative jobs in Shady Hills, FL - 1,575 jobs

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  • Professional Psychic Readers by Telephone

    PLN

    Member service representative job in Tampa, FL

    Talented Psychic and Tarot readers on a professional 800 Phone line positions available. Yearly raises, no hold times and plenty of growth. Must pass test. Only series replies.
    $35k-73k yearly est. 12d ago
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  • Customer Experience Representative

    J L Marine Systems Inc. 4.4company rating

    Member service representative job in Tampa, FL

    Job DescriptionDescription: Job Purpose The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Actively listen to customers to understand their needs and determine appropriate solutions. Provide basic to moderate technical assistance. Process inbound orders accurately. Participate in cross-training across technical and sales-related customer service tasks. Resolve common customer concerns, such as shipping or invoicing issues. Perform other duties as assigned. Requirements: Skills and Qualifications High school diploma or GED required. 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted). Strong multitasking ability. Excellent communication and customer relationship skills. Ability to work effectively in a team environment. Relevant certificates or related experience a plus, but not required for entry-level consideration.
    $26k-31k yearly est. 15d ago
  • Customer Solutions Representative

    St. Luke's Cataract & Laser Institute 3.7company rating

    Member service representative job in Tarpon Springs, FL

    Customer Solutions Representative St. Luke's Cataract & Laser Institute is looking to hire a full-time Customer Solutions Representative to join our team at our Tarpon Springs location. About the Position The Customer Solutions Representative reporting to the Revenue Cycle Manager is responsible for taking inbound calls to answer patient's question about their medical bills. The ideal candidate will be comfortable in working in a team environment and has a strong customer service focus to effectively interact with patients, doctors, staff and management. Responsibilities: Respond to inbound calls, emails, and messages from patients, insurance carriers, and providers regarding insurance billing and claim issues Provide clear and accurate information regarding claim status, benefit coverage, balances, co-pays, deductibles, and authorization requirements Resolve or escalate customer concerns involving insurance denials, coordination of benefits (COB), and payment disputes Investigate account balances by reviewing EOBs, remittance advices, claim notes, and insurance policies Contact insurance carriers as needed to verify claim receipt, payment status, or denial reasons Work with internal billing and coding staff to resolve discrepancies and ensure appropriate follow-up on claims Document all customer interactions and actions taken within the billing system or CRM Track open issues and ensure timely follow-up and closure of outstanding inquiries Assist in preparing letters or forms required for appeals, corrected claims, or additional documentation requests Educate patients on insurance terminology, claim processes, and their financial responsibilities Explain payment options, including setting up payment plans or connecting them with financial counseling services Help patients understand coordination of benefits, prior authorization requirements, and out-of-network implications What do we kook for? Solid understanding of medical insurance including deductibles, copay and coinsurance is highly preferred Experience with verifying and interrupting medical befits for Medicare, Medicaid and major commercial health insurance and secondary payers required Experience processing provider referrals and prior authorization requests Understanding of medical terminology and ICD-10 codes and Diagnosis Familiar with individual payer guidelines and authorization/referral requirements based on insurance plans and if needed communicate with insurance companies via phone and/or website to provide any supporting clinical documentation needed to complete the authorization process Ensure complete and accurate information maintained in patient account including authorization or referral received from payer or Primary Care Physician Strong people skills required; diplomatic, patient, flexible and able to multi-task and be cross trained on all functions within the Insurance Verification Department Must be mobile in an office setting, sitting, standing, walking, and bending Perform general duties and other functions as required or assigned Working knowledge of Microsoft Suite including Excel, Word, Outlook Company Mission “Life Changing Vision” is a mission statement we adhere to in every aspect of our care giving, from the moment a patient walks through our doors to the follow-up care they receive. We are committed to helping our patients attain overall wellness in body, mind, and spirit. Why work at St. Luke's? St. Luke's is a legendary ophthalmic practice with five locations in the Gulf Coast region of Florida and two in The Villages. The St. Luke's name is known not only for excellence in cataract surgery results and patient care but also for career opportunities and growth in the communities we serve. The Benefits of working for St. Luke's Opportunity to build a career with a longstanding, reputable organization Medical, Dental, Vision, Life Insurance, 401(k) with Employer Match, Paid Time Off, and Holiday Pay The chance to work with and learn from excellent doctors and staff Career Advancement opportunities See more benefits at ******************************************* We are an Equal Opportunity Employer and a Smoke & Drug Free Workplace We participate in the E-Verify Program
    $56k-65k yearly est. 13d ago
  • Sales and Customer Solutions Representative

    Charter Spectrum

    Member service representative job in Riverview, FL

    This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future. Join Spectrum and unlock your potential with competitive pay starting at $18/hour, plus lucrative incentives that can bring top performers to an annual salary of over $70,000 a year! And that's not all, enjoy free and discounted Spectrum services like internet, TV and mobile while building a long and rewarding career. Do you thrive on turning challenges into opportunities? As a Sales and Customer Solutions Representative, you'll leverage your skills to retain valued customers and upsell our top-tier services. You'll play a pivotal role in enhancing customer satisfaction and driving revenue growth. Your contributions will directly impact our success and strengthen customer loyalty. What our Sales and Customer Solutions Representatives Enjoy Most About the Role * Actively supporting efforts to simplify and enhance the customer experience while maintaining high levels of professionalism and courtesy. * Meeting or exceeding customer solutions activity goals using effective telephone-based techniques to retain customers. * Responding promptly and efficiently to inbound calls, meeting call handling metrics, and addressing billing inquiries, pricing, and service complaints. * Mastering order processing within the billing system for retained accounts, new sales, and account lookups. * Demonstrating proficiency in explaining products and services, with a thorough understanding of competitors, to effectively retain and re-sell to customers. Working Conditions * Normal office environment. Required Qualifications Education * High school diploma or equivalent Experience * 6 months of customer service or phone sales experience to enhance customer satisfaction and retention Technical Skills * Knowledge of cable communications products: TV, internet, and telephone Skills & Abilities * Strong English communication skills * Flexibility for variable hours, including weekends and holidays * Adaptability and problem-solving in dynamic environments Preferred Qualifications * 1+ years of call center experience #LI-BR1 CRT110 2025-66448 2025 Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life. A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances. Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more. Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.
    $70k yearly 21d ago
  • Customer Support Representative

    Validity 4.5company rating

    Member service representative job in Tampa, FL

    Job Description About the Role As the Customer Support Representative, you will be responsible for providing a positive experience to requesters in need of help, ranging from administrative assistance to product concerns. You are excellent at communicating with people of all levels and backgrounds, can empathize with even the most unhappy customer, and enjoy the relentless pursuit of knowledge. We currently offer support via email-to-case, phone, and chat. So, you must be a flawless, speedy, and empathetic written communicator. This Support Tier I position will enable you to learn best practices in customer service, case management, product expertise, and industry knowledge with a growing global company. Validity's strong commitment to customer success will provide you with a unique opportunity to become an integral part of Validity's continued growth. Position Duties and Responsibilities Triage Support inquiries and respond to incoming requests from customers, prospects, and colleagues through our support channels. Educate requesters about best practices and product questions by recommending Help Center content and/or providing status updates. Verify and/or modify user accounts, profiles, permissions, passwords, and contacts for customers upon request. Become an expert on how Validity products work to help requesters understand the features and benefits pertaining to their specific needs. Reproduce customer issues in a development environment to resolve basic troubleshooting issues. Complete preliminary troubleshooting steps in reviewing customer nuances to determine cause of results in the products. Understand what the requester needs and why they are asking, in order to troubleshoot before escalating to responsible internal parties. Analyze customer issues using proprietary tools, publicly accessible tools, and data provided by the customer to determine root cause. Consistently maintain excellent customer satisfaction ratings. Provide prompt and accurate feedback to requesters. Ensure the support SLA is met on all assigned Support cases. Prioritize and manage several open issues at one time. Create and/or maintain internal training documentation. Participate in holiday on-call rotation as required. Required Experience, Skills, and Education Self-starting, intellectually curious, and creative individual comfortable operating in ambiguity. 2 years experience in a technical role. Experienced in providing SaaS support. Ability to work independently with little supervision and to seek assistance proactively to meet role-specific KPIs. Proven ability to work in a fast-paced, iterative department with rapidly changing conditions. Write and speak to customers in a clear, concise manner appropriate for the audience. Ability to learn quickly, both about businesses and technologies. Preferred Experience, Skills, and Education One year of experience in answering support cases (i.e., Salesforce or Zendesk). Experience working in a customer service environment and/or email deliverability. Salesforce administration experience. Hands-on experience with Validity products. About Validity For over 20 years, tens of thousands of organizations across the world have relied on Validity solutions to target, contact, engage, and retain customers - using trustworthy data as a key advantage. Validity's flagship products - Everest, DemandTools, BriteVerify, and GridBuddy Connect - are all highly rated, #1 solutions for sales and marketing professionals. These solutions deliver smarter email campaigns, more qualified leads, more productive sales, and ultimately faster growth. Validity is a truly unique company - massive revenue growth, top-tier investors, 5-star product ratings, proven ability to acquire and integrate top tech companies and welcome them into the Validity family, a winning culture, and a work environment that fosters hard work, trust, and fun. Headquartered in Boston, Validity has offices in Denver, London, Sao Paulo, and Sydney. For more information, connect with us on LinkedIn, Instagram, and Twitter. _____________________________________________________________________________ Validity is proud to be an equal opportunity employer. We are committed to providing equal employment opportunities to all employees and applicants for employment regardless of actual or perceived race, color, ancestry, national origin, citizenship, religion or creed, age, physical or mental disability, medical condition, AIDs/HIV status, genetic information, military and veteran status, sex, parental status (including pregnancy and pregnancy-related conditions, childbirth, post childbirth, nursing mother, parent of a young child and parent of a foster child), gender (including gender identity and expression), sexual orientation, marital status (including registered domestic partner status), or any other characteristic protected by applicable federal, state, or local law. _____________________________________________________________________________ Please review our Applicant Privacy Notice before submitting any information: Applicant Privacy Notice Powered by JazzHR KsELT8VCSr
    $29k-38k yearly est. 28d ago
  • Customer Engagement Representative - Full-Time Opportunity

    Nuvision 4.3company rating

    Member service representative job in Saint Petersburg, FL

    Benefits: Bonus based on performance Competitive salary Opportunity for advancement Training & development 🚀 Kickstart Your Career with Unlimited Potential! 🚀 Are you a motivated, outgoing individual who loves connecting with people and driving results? If you're ready to build a rewarding career in sales, we have the perfect opportunity for you! We're Hiring: Customer Engagement Representatives Join our dynamic and fast-growing team, representing a top-tier product/service while engaging directly with potential customers in their neighborhoods. Why Join Us? 🌟 Unlimited Growth Potential: Fast-track promotions for high performers-many of our managers and team leads started in this very role! 💼 Comprehensive Training & Mentorship: Learn the skills to excel with hands-on coaching and support. 💰 Uncapped Earnings: Competitive base salary PLUS an industry-leading commission structure-your success determines your pay. 🎉 Supportive Team Environment: Be part of a team that celebrates wins together and motivates you to succeed. What We're Looking For: ✅ A strong work ethic and a drive to succeed ✅ Excellent communication skills and a positive attitude ✅ The ability to work independently and thrive in a team environment No Experience? No Problem! We value ambition, energy, and a willingness to learn. Our training program will set you up for success! 🌟 Take Control of Your Future! 🌟 If you're ready to join a company where growth has no limits and success is rewarded, we want to hear from you. Apply today and start a career filled with purpose, opportunity, and financial reward! Compensation: $45,000.00 - $55,000.00 per year
    $45k-55k yearly Auto-Apply 60d+ ago
  • Service Center Based Accountant - FL

    Pure Flow Inc. 3.3company rating

    Member service representative job in Lakeland, FL

    Florida Service Center Based Accountant About Our Organization: With over 40 years of experience providing high purity water solutions, Pureflow is committed to serving clients by designing, building, installing, and maintaining water purification systems in a broad range of commercial and industrial markets. Because we understand that a successful business needs quality employees, we are seeking highly talented and motivated candidates to join our Company where people, integrity, and excellence are essential to our culture. Key Responsibilities: The primary objective as Service Center Based Accountant for the Florida Technical Service Center (TSC) is to manage the Florida TSC's financial activities and transactions. Your primary job responsibilities will include, but are not limited to: Financial Management and Analysis Manage invoicing, pricing, and profitability analysis for contracts, service projects, and sales orders. Conduct audits of Customer Maintenance Contracts and ensure renewal pricing alignment. Oversee collections, financial tracking, and reporting, explaining variances. Operational Efficiency and Process Optimization Collaborate on inventory reconciliation and process optimization. Streamline financial processes, collaborate cross-functionally. Lead Contract Management and reconciliation of quoted to actual hours worked for Service Techs Communication and Collaboration Deliver presentations and collaborate cross-functionally. Performance Tracking and Metrics Establish and track Key Performance Indicators (KPIs) and critical metrics. This summary provides a clear overview of the role's financial focus. Job Type: Full-time, In person, Monday-Friday, 8-5 Benefits: 401(k) with matching Medical, Dental, Life, STD & LTD insurances Health savings account (HSA) Generous paid time off Referral bonus program Tuition reimbursement Pureflow is an equal-opportunity employer and requires post-offer, pre-employment background checks and drug tests on all positions. Please visit our website at ************************ for additional information and to apply online.
    $28k-37k yearly est. Auto-Apply 45d ago
  • Mortgage Customer Experience Representative

    Insight Global

    Member service representative job in Tampa, FL

    Insight Global is looking to hire a Mortgage Processor/ Customer Experience Specialist to work for a large client in the Phoenix area. This is a customer service role, operating in a call center environment and supporting Consumer Direct Lending. As the Specialist, you will act as the primary consumer contact to guide a consumer through the loan origination process after the licensed discussion with a loan officer. Responsibilities include: - Answer high-volume, inbound calls or texts from current customers in a timely manner - Perform routine data entry and validation tasks - Handle routine calls, emails and/or chat responses with employees, consumers and/or authorized 3rd parties - Interact with multiple departments to expedite processing and/or issue resolution We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements Comfortable talking on the phones Good understanding of mortgages bilingual in Spanish
    $30k-49k yearly est. 60d+ ago
  • Customer Experience Representative

    Webull Jobs

    Member service representative job in Saint Petersburg, FL

    About The Role & Team Webull is seeking adaptable, thoughtful, and detail-oriented professionals to join our Customer Experience (CX) team. As a Customer Experience Representative, you'll support clients across inbound phone and written support channels while contributing directly to broader CX initiatives. This is more than a traditional support role. In addition to resolving day-to-day inquiries, you'll help shape how our support systems are scaled by improving internal knowledge, identifying gaps, and informing how we leverage automation to streamline and modernize service delivery. We're actively transforming our operating model into a smarter, faster, AI-enabled experience for both clients and agents, and your input will help drive that shift. In This Role, You Will Respond to inbound client inquiries via phone and written channels with professionalism, clarity, and accuracy Support a wide range of topics including account access, banking, trading, and platform functionality Follow established procedures and compliance protocols across all communication types Raise knowledge gaps, broken flows, or inefficient steps through the appropriate internal channels Collaborate with CX colleagues and cross-functional teams to improve internal SOPs, knowledge content, and escalation logic Contribute insights to help train and refine AI-based internal and client-facing support tools Participate in continuous improvement efforts across tools, workflows, and support systems The Skills You Bring A bachelor's degree or equivalent professional experience 2+ years in customer service, brokerage, or operational support roles Proven ability to handle inbound support across phone and written channels Familiarity with financial services, regulated industries, or trading environments Exposure to knowledge management systems, support automation, or AI-assisted workflows An understanding of contact center operations, including SOP development and escalation protocols Strong written and verbal communication skills, especially under pressure Comfortable working independently while effectively collaborating with cross-functional teams Naturally curious and solution-oriented, with a flexible mindset in fast-paced environments Highly organized, detail-focused, and capable of managing complex workflows autonomously Tech-savvy with an interest in integrating automation into everyday operations A dedication to service excellence and ensuring consistency across all support interactions What Makes You Stand Out You hold-or are highly motivated to pursue-a Series 7 license You handle client inquiries with precision and professionalism across all communication channels You identify trends, proactively flag issues, and contribute to improving team processes and documentation You have hands-on experience implementing and optimizing AI and automation tools You operate with a strong sense of ownership, consistency, and a focus on quality and compliance Bilingual skills that enhance the team's ability to support diverse clients Why Webull? Webull is more than a fintech company-we're a global community of innovators, collaborators, and trailblazers. Headquartered in St. Petersburg, FL, Webull operates in 15 regions worldwide, serving over 20 million users. At Webull, your ideas matter, your voice is heard, and your work makes a real impact. Investing in our people is a top priority for us, which is why we have a comprehensive benefits package that includes: Comprehensive Health Coverage: 100% paid medical and dental insurance for employees and dependents, vision insurance, and more! Financial Support: 401(k) match, commuter benefits for NY positions, and short-term disability coverage. Work-Life Balance: Generous time off that increases with tenure, paid parental leave, personal days, sick time, volunteer days and company holidays. Wellness & Pet Care: Fitness and wellness benefits, plus pet insurance for your furry friends. Investing in Your Future: We provide tuition reimbursement to help you pursue relevant degrees, certifications, and training that align with your career goals. Dynamic Office Perks: Catered lunches (every Friday), fully stocked kitchens, and monthly happy hours to connect and collaborate. This role is based in our St Pete Global HQ (200 Carillon Pkwy, FL), where in-person collaboration fuels growth, mentorship, and innovation. EEOC Statement Webull is an equal opportunity employer. We're committed to building a diverse and inclusive team where all backgrounds, perspectives, and talents are valued.
    $30k-49k yearly est. 60d+ ago
  • Service Specialist - No Nights, Weekends, or Holidays!

    Power Design 4.6company rating

    Member service representative job in Saint Petersburg, FL

    … Are you looking to continue your career path in hospitality and also have your nights, weekends, and holidays free? We've got the best of both worlds! The Power Design Surge Café is seeking a Café Service Specialist / Barista to join our growing team. While working at the on-campus café at our corporate headquarters in sunny St. Pete, you will play a pivotal role in helping keep our culture fueled by building relationships with our PDI guests and serving items to keep their body and mind balanced. We are seeking candidates who can work in an evolving environment and deliver our "PlusONE" raving-fan customer service experience to the PDI Family. Apply today! position details/responsibilities … Be a front-facing ambassador of the Surge café and PDI culture. Make and serve coffee/espresso drinks, smoothies and beverages in a timely manner. Deliver and set up catered events for campus functions. Partner with marketing on new and exciting café specials. Replenish condiments, beverages and supplies as needed. Assist with food and beverage services, assisting café team where needed. Perform closing tasks and daily cleaning duties to preserve the café environment as safe, clean, and inviting. here's what we're looking for … At least 2-5 years of experience working in a field within the hospitality and service industry. Excellent customer service skills, including patience and a friendly demeanor. Engaging and outgoing personality to build relationships and ensure customer satisfaction. Ability to multi-task, prioritize, and problem-solve while ensuring a “customer first” mentality. Demonstrate and uphold all of Power Design's core values, which include integrity, accountability, teamwork, innovation and growth. At Power Design, we are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates without regard to race, color, religion, sex, pregnancy, national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law. Power Design believes that diversity and inclusion among our teammates is paramount to our success as a national company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool nationwide
    $52k-71k yearly est. Auto-Apply 60d ago
  • Member Service Representative (Full-Time) - Lutz

    Navy Federal 4.7company rating

    Member service representative job in Lutz, FL

    To provide members and prospective members the full range of products and services offered by Navy Federal Credit Union including depository accounts such as checking, savings, certificates, IRA, revocable trust and estate accounts; Lending products; and credit/debit cards. To perform moderately complex platform banking functions under supervision while developing confidence and function independence in the role. Responsibilities Provide basic counseling on available products and services to meet member needs Assist members with opening and maintaining deposit accounts, loans, and other financial products Research and resolve basic account discrepancies and service requests Identify opportunities to cross-service products and enhance member relationships through education Understand and comply with all relevant federal and institutional regulations related to financial products and services Support team members by sharing knowledge and best practices as experience grows Ensure cash and other negotiable instruments are handled properly and securely Process routine transactions, including deposits, withdrawals, loan payments, and check cashing Perform other duties as assigned Qualifications Experience in building effective relationships through rapport, trust, diplomacy, and tact Effective research, analytical, and problem-solving skills Experience working independently and in a team environment Experience maintaining composure in a high-production and changing environment Experience navigating multiple systems efficiently and adapt to evolving technologies Effective skill exercising sound judgment and make informed decisions Ability to embrace and support change initiatives in a dynamic and continuously evolving environment Effective verbal and written communication skills to engage with members and colleagues Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Desired Qualifications Working knowledge of deposit and loan products, services, and operational procedures Experience in customer service, preferably in banking or a financial institution Hours: Available Monday - Saturday, hours based on business needs. Location: 2223 Sun Vista Drive, Lutz, Florida 33559 Based upon business needs, this position may require working at or transferring permanently to neighboring branches within a reasonable commuting distance. *Candidates who complete an application for the position will be sent a required online assessment to the email address listed in the application. Please be sure to check your spam and junk folders if you do not see the email in your inbox. Completing the assessment is critical to ensure that your application is considered, so please be sure to complete the assessment. To receive assistance in resolving any technical issues with your assessment, please contact our Infor assessment support team at **************************** .
    $28k-37k yearly est. Auto-Apply 16d ago
  • Commercial Services Specialist II (Manheim)

    Cox Enterprises 4.4company rating

    Member service representative job in Tampa, FL

    Company Cox Automotive - USA Job Family Group Vehicle Operations Job Profile Commercial Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation Hourly base pay rate is $19.57 - $29.38/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program. Job Description: This position will be responsible for the Closed Sale for Ford Motor Credit. This position is responsible for the accurate and efficient preparation of vehicles for sale by coordinating the required paperwork and performing data entry of vehicle information. The Commercial Services Specialist ensures that an accurate and complete computerized and physical inventory of customer vehicles is established, and maintains and updates the inventories on a continuous basis in order to assign and prepare vehicles for the sale as required by Ford Motor Credit. What You'll Do: * Perform data entry of required information in the AS 400 system of vehicle identification number (VIN), and other descriptive information. * Manage account relationships, maintaining effective communications and ensuring customer requirements are met. * Maintain vehicle files; verify title information; log in titles when received; create and file in folders. Work with title department to ensure that a negotiable title is obtained for each vehicle assigned to the account. * Work with posting clerk to ensure completion of recon, transportation, and all other vehicle charges are applied to the appropriate vehicle in the AS400 system. * Respond to customer inquiries relating to vehicles. Provide quality service and assist in resolving problems. * Mail out sale packages the day after sale. * Pull and update consignment inventory information of vehicles transmitted by customer. Investigate transmission errors. Verify vehicle eligibility for the sale and provide customer with inventory reconciliation report. * Communicate with Transportation department in order to arrange required transportation or obtain information including transportation condition reports, bills, etc. Pull transmitted transportation charges as needed. * Establish customer vehicle files in the computer system. Update vehicle files on a continuous basis with standardized abbreviations to assure that vehicle location, condition, special announcements, and other activities relative to the vehicle are properly recorded. * Seek floor price information from account representative and enter it into computer system. * Review, enter, and update vehicle condition report information in the computer system. Pull and print electronic condition reports. Provide customer with copies as necessary. * In coordination with account representative, account operations coordinator, and account specific procedures, prepare sale vehicle run process including run order, scheduling, notice to customer account, etc. * Follow up on vehicle preparation for the sale by reconciling incoming bills against ordered work/repairs for each Institutional customer vehicle. Contact customer coordinators, service vendors and/or account representative when the information is missing or problems occur. * Communicate with accounting department in order to balance the sale and perform post-sale invoicing for accounts receivable as needed. * Maintain and update physical vehicle inventory files that document all activities relative to each customer vehicle, assuring accurate sale processing/closing records. * Communicate with Online Operations department in order to prepare assigned vehicles for online programs. * Prepare various reports, lists and handouts such as sales and expense report, sold vehicles by net amounts report, dealer attendance report, lot and transportation damage report, block summaries, etc. * Visibly demonstrate safety commitment by following all safety and health procedures and modeling the behaviors related to such. Actively participate in support of all safety activities aligned with Safety Excellence. * Perform other duties as assigned by management. Qualifications: * High School Diploma/GED and 3 years' experience in a related field. OR the right candidate could also have a different combination, such as any level degree/certification beyond a HS diploma/GED in a related discipline. OR 5 years' experience in a related field. * Ability to work in a fast-paced environment, receptive to change and able to multitask. * Prior clerical or administrative experience required. * Proficient in Microsoft Excel required. * Commitment to providing excellent customer service required. * Must be able to operate adding machines and other office equipment (i.e., copier, fax machine, etc.). * Ability to sit or stand for prolonged periods of time. * Communications and Organizational skills required. Drug Testing To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited. Benefits Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave. About Us Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship. Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
    $19.6-29.4 hourly Auto-Apply 27d ago
  • Claims Service Rep - Contact Center

    Slide Insurance

    Member service representative job in Tampa, FL

    Slide Insurance - Fun. Innovation Driven. Fueled by Passion, Purpose and Technology. At Slide, you will not only be part of a successful team, but you will also be a part of our Slide Vibe/award winning culture where collaboration and innovation are expected, recognized and awarded! To revolutionize all facets of property insurance, we need to do things differently. Therefore, certain traits are required of Sliders in order to be successful in our fast-paced environment. Being able to contribute innovative solutions (Best Idea Wins!), being able to easily pivot and comfortable with ambiguity, as well as the desire to grow in a Best Places to Work award winning culture are some of the things that make a Slider successful. Does this sound like you?! This position is Full Time Monday - Friday No evenings, No Weekends What you will be doing: Provide customer support via incoming calls, acting as the first point of contact after property damage. Gather customer details and validate insurance coverage. Create claim reports for the transition to a Claims Examiner. Respond in a timely manner to all customer inquiries. Accurately enter customer details into the database. Ensure that QA metrics are met regarding customer satisfaction and call management. Identify and escalate complex issues to leadership for resolution, as needed. Maintain records according to company standards, ensuring that procedures are properly followed, and that information is accurately documented. Perform other duties, as assigned. What you have: Education, Experience, and Licensing: High School diploma required. 2+ years' experience in a Contact or Call Center environment required. Qualifications/Skills and Competencies: Effective communication skills. Strong problem-solving skills. Ability to remain calm under pressure. Strong organizational and time-management skills. Proven ability to be adaptable and flexible. Strong attention to detail. Friendly, patient, and empathetic demeanor. Proficient in MSO/365 applications such as Microsoft Teams, SharePoint, Word, Excel, PowerPoint and Outlook. Desire to live Slide's Core Values. What Slide offers to you: The Slide Vibe - An opportunity to be a part of a fun and innovation-driven culture fueled by Passion, Purpose and Technology! Slide offers many opportunities to collaborate and innovate across the company and departments, as well as get to know other Sliders. From coffee chats, to clubs, to social events - we plan it, so all Sliders feel included and Enjoy their Journey. Benefits - Created using Slider feedback, Slide offers a comprehensive and affordable benefits package to cover all aspects of health...Physical, Emotional, Financial, Social and Professional. A Lifestyle Spending Account is set up for each Slider and Slide contributes to it monthly for use on any benefit that individually suits you - Health Your Way! 2023, 2024 & 2025 BEST PLACE TO WORK - Tampa Bay Business Journal 2024 & 2025 TOP WORKPLACE - Tampa Bay Times (Local) & 2024 TOP WORKPLACE - USA Today (National)
    $30k-36k yearly est. Auto-Apply 60d+ ago
  • Banking Representative

    Bank of Tampa 4.1company rating

    Member service representative job in Tampa, FL

    It is the goal of our Banking Representatives to provide quality exceptional service to our clients and prospective clients while operating a paying and receiving client window, balancing individual cash drawers and performing a variety of transactions including deposits, cash checks, payments, CTR preparation and client inquiries. Primary Duties and Responsibilities Provide outstanding client experience by maintaining a friendly, proactive attitude and a genuine willingness to assist at all times. Serve as a positive ambassador for the bank, ensuring every interaction-internal or external-is professional, supportive, and aligned with our values. Initiate meaningful conversations to understand client goals and confidently refer clients to appropriate partners for products and services that meet their needs, supporting both personal and bank objectives. Develop rapport with clients by greeting them by name, understanding account details, responding promptly to inquiries, resolving issues efficiently, and demonstrating care in every interaction. Maintain precise balancing of cash drawers in accordance with policy, promptly identify and correct discrepancies, and seek assistance for complex issues when necessary. Process a variety of financial transactions accurately and efficiently, including deposits, withdrawals, change orders, official checks, settlement checks, and foreign currency exchanges. Apply knowledge of bank policies and procedures and take ownership of staying current with updates and changes. Continuously build skills through formal training and development opportunities while maintaining a strong understanding of the bank's products and services. Seek additional support when needed to enhance expertise. Deliver clear, concise, and professional communication-both written and verbal-appropriate for a business environment. Work as a supportive team member, fostering positive interactions with colleagues and management. Uphold trust by safeguarding all client information and maintaining strict confidentiality. Assist in onboarding, coaching, and mentoring new banking representatives to ensure their success. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Minimum Qualifications High school diploma/GED 1 year of customer service experience in a financial institution or retail environment. Preferred Qualifications Experience delivering high levels of customer service and working with clients on a daily basis. Cash handling experience Experience working with Fiserv suite of systems. Our Way Preserve and enhance our culture in which the values of honesty, integrity, confidentiality, trust and respect are the underlying principles by which we work Make a meaningful difference in our community through our service and financial support Maintain a safe and sound institution that operates in conformity with the spirit as well as the letter of all applicable laws, rules and regulations, and maintain open and forthright communication with our regulators Benefits You will have the opportunity to participate, subject to the terms and conditions of the respective plans, in a comprehensive package of benefits. As a highlight: Eligibility for health, dental, vision, life and disability insurance coverages Retirement Plan - 401k with matching ESOP- Employee Stock Ownership Plan Time away from work - vacation time, sick time and holidays Paid parental leave Tuition Assistance Professional development opportunities THE BANK OF TAMPA IS AN EQUAL OPPORTUNITY EMPLOYER A DRUG FREE WORKPLACE E-VERIFY EMPLOYER
    $36k-41k yearly est. Auto-Apply 14d ago
  • Financial Services Representative State Farm Agent Team Member

    Mark Rossmiller-State Farm Agent

    Member service representative job in Sun City Center, FL

    Job DescriptionBenefits: Competitive salary Opportunity for advancement Training & development *This role requires bilingual Spanish* Are you a motivated and customer-centric individual with a passion for sales and a desire to make a positive impact on people's lives? Do you dream of a rewarding career where your efforts are recognized and rewarded? Look no further! Mark Rossmiller State Farm is seeking a Sales Associate to join our dynamic and successful team. About Us: At Mark Rossmiller State Farm, we are more than just an insurance agency; we are a trusted partner in our customers' lives, providing them with protection and peace of mind. With years of experience and a commitment to exceptional customer service, we have built a strong reputation as a leader in the insurance industry. As a State Farm agency, we have access to a wide range of insurance and financial products, enabling us to provide tailored solutions to our valued clients. About Mark Rossmiller Local State Farm agent in Sun City Center, Florida State Farm Experience since 1987 Chairman Circle Qualifier Offering Health Insurance FREE Insurance Review llinois State University Graduate Role and Responsibilities: As a Sales Associate at Mark Rossmiller State Farm, you will play a pivotal role in helping individuals and families protect what matters most to them. Your key responsibilities will include: Sales and Customer Acquisition: Engaging with potential customers to understand their insurance needs and recommending personalized insurance and financial products that align with their unique requirements. Lead Generation: Proactively seeking out new business opportunities through various channels, including referrals, networking events, and community involvement. Consultative Selling: Conducting in-depth consultations with customers, identifying their coverage needs, and presenting suitable solutions in a clear and understandable manner. Customer Relationship Management: Building strong and lasting relationships with clients, ensuring their satisfaction, and providing ongoing support. Team Collaboration: Working closely with our team to achieve individual and team sales targets and contribute to the overall success of the agency. Qualifications: To excel in this role, we are seeking candidates with the following qualifications: Sales Experience: Prior experience in sales or customer service is preferred, but we welcome individuals with a genuine passion for sales and a determination to succeed. Communication Skills: Excellent verbal and written communication abilities to effectively convey insurance concepts and provide top-notch customer service. Customer-Centric: A strong commitment to providing outstanding service and building long-term relationships with clients. Goal-Oriented: A self-motivated and goal-driven individual with a proven track record of meeting and exceeding sales targets. Insurance Knowledge: While not required, familiarity with insurance products and industry practices will be advantageous. Bilingual Spanish Licensing Benefits Ongoing training and development opportunities to enhance your skills and knowledge. A supportive and collaborative team that feels like family. Opportunities for career growth and advancement within the agency. Salary plus commission/bonus Paid time off (vacation and personal/sick days) Growth potential/Opportunity for advancement within my office HOURS 8:30-5:00
    $26k-40k yearly est. 16d ago
  • Financial Services Representative State Farm Agent Team Member

    Mark Forgas-State Farm Agent

    Member service representative job in Clearwater, FL

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Financial Services Representative State Farm Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Work with the agent to identify and support local community events in our market. Work with the agent to help manage the website and social media content. As an Agent Team Member, you will receive... Simple IRA Group Life Insurance Benefits Salary plus commission/bonus Commission plus bonus Growth potential/Opportunity for advancement within my agency Requirements Excellent interpersonal skills Excellent communication skills - written, verbal and listening Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams People-oriented Self-motivated Proactive in problem solving Experience in a variety of computer applications, particularly Windows Pride in getting work done accurately and timely Ability to work in a team environment Bilingual - Spanish preferred If you are motivated to succeed and can see yourself in this role, pleasecomplete our application. We will follow up with you on the next steps inthe interview process. This position is with a State Farm independent contractor agent, not with State Farm InsuranceCompanies. Employees of State Farm agents must be able to successfully complete anyapplicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $26k-40k yearly est. 2d ago
  • Financial Services Representative State Farm Agent Team Member

    Joanne Dauphin-State Farm Agent

    Member service representative job in Pinellas Park, FL

    Job DescriptionBenefits: Simple IRA Hiring bonus 4 day work week Bonus based on performance Competitive salary Flexible schedule Health insurance Opportunity for advancement Paid time off Training & development ROLE DESCRIPTION: As a Financial Services Representative State Farm Agent Team Member with JOANNE DAUPHIN - State Farm Agent, you will successfully market the securities & financial products that manage everyday risks. Your proficient knowledge of securities & financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Use a customer-focused, needs-based review process to educate customers about insurance options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. QUALIFICATIONS: Must be able to obtain relevant securities licenses. Proficiency in Microsoft Office applications. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred
    $26k-40k yearly est. 28d ago
  • Financial Services Representative - SIE (Tampa, FL)

    15 Ms Investment Mgmt

    Member service representative job in Tampa, FL

    Are you interested in financial services ? Have you always wanted to learn the inner workings of the stock market? Do you get excited about solving problems and having customers compliment your work? Are you goal-driven and competitive? If you answered yes to these questions, you're the person we want on our Financial Services team! As an unlicensed Financial Services Representative, you would use your amazing customer service skills and knack for problem-solving to engage our clients via incoming calls and answer various questions related to their stock portfolios. To get you started in your career with us, Morgan Stanley will pay for your training to obtain your Series 7 & 63 Licenses . In This Role You Will : Provide excellent customer service by identifying customer needs and determining the best solution for them. Educate customers on Morgan Stanley 's competitive advantage and identify additional products they would benefit from. Show us your determination to drive sales by engaging customers and identifying new opportunities. Follow processes and manage your time efficiently throughout the day. Continually learn about investments and the financial markets to address the individual client's investment needs . Help the company identify opportunities to keep our clients and do your part to minimize risk, when necessary. Be required to maintain a high level of personal integrity and comply with Morgan Stanley 's Code of Conduct . You'll have to sign a statement agreeing to this; it's important. Connect with other groups to gather info to resolve customer issues (you will never be on your own, we're a family). Be involved in other projects and tasks (because there may be other things you can help with). A Typical Workday as a Financial Services Representative includes : Fielding inbound customer inquiries to assist customers with account related requests such as money movement, account updates, and trade requests . Following up with customers regarding outstanding account related items . Participating in continuing education and development. Benefits of being a Morgan Stanley Financial Services Representative Develop a robust understanding of the financial services industry and gain insight into one of the world's leading financial institutions . Invest in your career with a top tier learning and career development experience combining comprehensive financial product modules and learning courses, as well as on the job learning . Obtain the Series 7 & 63 licenses that will be paid for by Morgan Stanley . Enjoy a hybrid work environment that enables employees to thrive . Competitive base salary and a wide range of additional benefits including. paid time off savings programs health care (medical, dental, vision) insurance plans tuition and licensing reimbursement along with student loan refinancing fitness subsidy 401(k) with competitive firm matching, as well as access to the Morgan Stanley Employee Stock Purchase Program family building benefit to assist employees with the cost of adoption, surrogacy, and fertility treatments generous parental leave Commitment to Diversity and Inclusion . Employees are encouraged to give back to your community. .What You Bring to the Table: You've successfully passed the Securities Industry Essentials (SIE ) Exam A bachelor's degree in Finance , Business Management or Administration, or have an equivalent combination of education, training and experience (1 year of work experience can substitute 1 year of education) You've spent at least 2 years working in a customer-facing role MUST be flexible to work a hybrid schedule (3 days a week in office) Even better if you: Have at least 2 years' experience working in a call center environment or within a financial institution You can articulate your experience working on a team and in a highly collaborative environment You have previously been in a role where you had to meet sales goals either through full time work or college internships You're considered a people-person and have extraordinary interpersonal skills, a strong team orientation and resiliency WHAT YOU CAN EXPECT FROM MORGAN STANLEY: We are committed to maintaining the first-class service and high standard of excellence that have defined Morgan Stanley for over 89 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work. To learn more about our offices across the globe, please copy and paste ***************************************************** into your browser. Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees. It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law. Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).
    $26k-40k yearly est. Auto-Apply 60d+ ago
  • Financial Service Representative

    The Check Cashing Store

    Member service representative job in Tampa, FL

    Are you a dynamic and driven sales professional? If so, Momentum Financial Services Group wants you to join our team. In your role at The Check Cashing Store, you'll make a positive impact on the people living in your community by promoting our financial products and services to meet their short- and long-term financial goals. What we offer: Market competitive hourly pay rates Earn a percentage of the store's profits for exceeding company targets Other benefits include: Comprehensive medical/dental benefits Paid Time Off 401K with company match Tuition assistance Career development Branch Location: 5105 E Fowler Avenue During a typical day, you will: Deliver results on store profitability goals Provide a quality customer sales experience through efficient execution of all customer transactions Determine customers' needs and provide them with solutions that satisfy those needs Handle cash and accurately enter transactions into the system Contact customers over the phone with past due balances and negotiate payment terms and schedules Complete all documentation accurately Follow safety, security, and compliance requirements Successful candidates will: Be sales driven Have a minimum of one year of financial services and sales experience Have a passion for customer service Have previous cash handling experience Have a high school diploma or equivalent #SJ About us: Momentum Financial Services Group is a top financial services provider in North America We provide services through our retail network of over 400 locations, known as Money Mart and The Check Cashing Store We offer access to cash and related financial products to help customers achieve their financial goals We operate retail locations in local communities and cities across the United States as Money Mart and The Check Cashing Store We value: Employees who are committed to continuously improving their performance and achieving new levels of success Recognizing our employees for their achievements and developing them to be future leaders Diversity is an essential element for the success of our business Giving back to our local communities through annual contributions to charities and non-profit organizations Next Steps: Apply now to be considered for this opportunity! About The Check Cashing Store - Our Commitment to Responsible Innovation At The Check Cashing Store, we are committed to building innovative solutions grounded in ethical, transparent, and responsible use of data and technology. Aligned with the principles outlined in Canada's Artificial Intelligence and Data Act (AIDA), we take a proactive approach to ensuring that any AI or data-driven systems we use are safe, fair, and accountable. We prioritize strong data governance, clear communication around how systems work, and safeguards that reduce risks and protect individuals. Our focus is on developing tools and processes that promote equity, reliability, and trust, supported by ongoing monitoring and continuous improvement. Joining The Check Cashing Store means contributing to a future-focused organization that values both innovation and integrity, where your work helps shape solutions that responsibly support our employees, clients, and communities.
    $26k-40k yearly est. Auto-Apply 2d ago
  • Customer Experience Representative

    J l Marine Systems Inc. 4.4company rating

    Member service representative job in Tampa, FL

    Job Purpose The Entry-Level Customer Experience Representative supports customers and dealers through inbound phone calls and emails. This is an office-based role focused on building positive customer relationships, resolving basic to moderately complex inquiries, and coordinating with internal teams to ensure timely and accurate responses. This position is ideal for individuals starting their career in customer support or administrative service roles. Duties and Responsibilities Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Actively listen to customers to understand their needs and determine appropriate solutions. Provide basic to moderate technical assistance. Process inbound orders accurately. Participate in cross-training across technical and sales-related customer service tasks. Resolve common customer concerns, such as shipping or invoicing issues. Perform other duties as assigned. Requirements Skills and Qualifications High school diploma or GED required. 1-2 years of customer service experience preferred (internships, part-time roles, or volunteer experience accepted). Strong multitasking ability. Excellent communication and customer relationship skills. Ability to work effectively in a team environment. Relevant certificates or related experience a plus, but not required for entry-level consideration.
    $26k-31k yearly est. 18d ago

Learn more about member service representative jobs

How much does a member service representative earn in Shady Hills, FL?

The average member service representative in Shady Hills, FL earns between $17,000 and $41,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Shady Hills, FL

$26,000
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