Customer Service Representative
Member service representative job in Allen Park, MI
Apex Systems is currently hiring for a Customer Service Rep. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims.
Qualified candidates will have the following experience and skills:
We are seeking dedicated and empathetic Inbound Support Specialists to join our team. The ideal candidate will be responsible for handling inbound service-related calls to assist our members with their healthcare-related claims. The specialist will provide clear and accurate information, offer guidance on claim submissions, and resolve any issues relating to members' claims. This role requires excellent communication skills, a thorough understanding of health insurance processes, and the ability to handle sensitive information. Have you ever wanted to help people live a healthy, happy life, but didn't know where to start? Our client will teach you what you need to know with skills that are transferable across the healthcare industry.
Key Responsibilities:
Handle inbound calls from people, customers related to their healthcare.
Follow up with members on claim statuses, required documents, and any additional information needed.
Assist members with claims status, submitting required documents.
Provide detailed explanations of claims decisions and necessary next steps.
Guide members through the process of submitting claims and appeals.
Deliver exceptional customer service by actively listening to members' needs and concerns.
Address and resolve member inquiries in a timely and professional manner.
Ensure members feel supported and informed throughout their claims process.
Accurately document all client interactions and updates in the company's CRM system.
Prepare and maintain reports on call outcomes and client feedback.
Follow up on unresolved issues and ensure they are addressed promptly.
Adhere to company policies and procedures, including those related to privacy and confidentiality.
Qualifications:
High school diploma or equivalent required; Associate or bachelor's degree preferred.
Previous experience in a call center environment, preferably in the healthcare or insurance industry.
Strong customer service skills with the ability to effectively communicate and empathize with callers.
Excellent problem-solving skills and attention to detail.
Proficiency in using computer systems and navigating multiple software applications simultaneously.
Ability to work efficiently in a fast-paced environment and manage multiple tasks effectively.
Knowledge of health insurance terminology, claims processing procedures and regulatory requirements is a plus.
Flexibility to work evenings, weekends, and holidays as needed.
If you are interested, please apply here or email an updated copy of your resume to ****************************
Apex Benefits Overview: Apex offers a range of supplemental benefits, including medical, dental, vision, life, disability, and other insurance plans that offer an optional layer of financial protection. We offer an ESPP (employee stock purchase program) and a 401K program which allows you to contribute typically within 30 days of starting, with a company match after 12 months of tenure. Apex also offers a HSA (Health Savings
Account on the HDHP plan), a SupportLinc Employee Assistance Program (EAP) with up to 8 free counseling sessions, a corporate discount savings program and other discounts. In terms of professional development, Apex hosts an on-demand training program, provides access to certification prep and a library of technical and leadership courses/books/seminars once you have 6+ months of tenure, and certification discounts and other perks to associations that include CompTIA and IIBA. Apex has a dedicated customer service team for our Consultants that can address questions around benefits and other resources, as well as a certified Career Coach. You can access a full list of our benefits, programs, support teams and resources within our ‘Welcome Packet' as well, which an Apex team member can provide.
EEO Employer
Apex Systems is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact our Employee Services Department at ******************************** or ************.
Apex Systems is a world-class IT services company that serves thousands of clients across the globe. When you join Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRated's Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.
Technical Service Representative - Automotive Coatings
Member service representative job in Detroit, MI
As a Technical Service Representative - Automotive Coatings, you will represent PPG at customer facilities ensuring automotive coatings meet customer satisfaction by providing technical service on a wide range of products and application techniques. You will provide sales support to maintain and expand business at existing accounts and effective start-up of new products. You will provide paint application technical service/support for our GM account and sit on-site.
Key Responsibilities
Support the ongoing activities of onsite PPG customer team at automotive production facilities by communicating cross-functionally to understand customer concerns, collecting data, and taking appropriate actions to help resolve customer issues.
Record weekly inventories and communicate status both externally and internally.
Perform required tests for material and process systems, and prepare technical reports for customers
Provide resolutions to customer inquiries, application process monitoring, inventory monitoring, material ordering, and hands-on support, generating reports as necessary.
Participate in weekly meetings with technical experts to review site projects and activity.
Engage daily with customers to provide feedback from collected data; answer questions and provide recommendations as needed
Use PPG digital tools to capture critical data and facilitate problem solving.
Support any special projects, as needed.
Provide sales support to maintain and expand business, and ensure effective start-up of new products.
Qualifications
HS diploma or equivalent required.
3+ years of field experience with multiple industrial coating technologies including water-borne base coat/clear coat systems, OEM paint approval process, and specifications OR 3+ years in a technical setting or paint application environment and experience in Tier 1 automotive manufacturing, water-borne Paint mixing and adjustment experience.
E-Coat experience, a plus
Digital literacy, and technical report writing.
Ability to work weekends or is necessary.
Must have a valid US driver's license.
PPG pay ranges and benefits can vary by location which allows us to compensate employees competitively in different geographic markets. PPG considers several factors in making compensation decisions including, but not limited to, skill sets, experience and training, qualifications and education, licensure and certifications, and other organizational needs. Other incentives may apply.
Our employee benefits programs are designed to support the health and well-being of our employees. Any insurance coverages and benefits will be in accordance with the terms and conditions of the applicable plans and associated governing plan documents.
Auto-ApplyCommercial Service Center Representative
Member service representative job in Lansing, MI
OBJECTIVE
Commercial Service Center Representative Objective
To provide excellent customer service to commercial policyholders, Farm Bureau Insurance agents and their staff in a prompt and professional manner. To proactively research and resolve policy issues, promote additional coverages for customers, and address questions and concerns from customers by providing commercial lines information via the telephone, e-mail, and interactive chat while documenting activities and reporting back to agent offices. To retain knowledge of commercial acceptance and rejection rules and guidelines, pricing, classification, and hazard recognition. To support internal and external customers by providing service for FB Partners policies. To assist Senior Commercial Service Center Representatives train and provide support to the Associate Commercial Service Center Representatives.
RESPONSIBILITIES
Commercial Service Center Representative Responsibilities
Complete service requests on commercial policies including certificates of insurance, endorsements, and renewal reviews.
Maintain a high level of knowledge of Farm Bureau commercial products to be a trusted resource on coverage and risk evaluation for agency and home office staff. Stay current on product changes.
Analyze and complete commercial service activities within the authority limit. Identify risks requiring underwriter evaluation and approval, and assign such risks based on guidelines, procedures, and service standards.
Maintain knowledge of Farm Bureau systems and procedures as they relate to job functions. Identify, recommend, and enact procedural changes to improve job efficiency and effectiveness. Look for ways to streamline and facilitate policy handling.
QUALIFICATIONS
Commercial Service Center Representative Qualifications
Required
High school diploma or equivalent required.
Associate degree preferred, with a focus on marketing, business administration, management, insurance, or finance.
Minimum of one year insurance related experience required.
Experience using Microsoft Word, Excel, and PowerPoint required.
Valid driver's license with an acceptable driving record.
Designations in CISR, AINS, or CIC required, or actively being pursued.
Must be willing to pursue self-development training including but not limited to insurance, policy rating and coverages, processing and procedures training, computer training, and customer service training.
P/C License required or obtained within 90 days of employment.
Note: Farm Bureau offers a full benefit package including medical, dental, vision, and 401K.
PM19
Auto-ApplyCustomer Success Consultant
Member service representative job in Lansing, MI
Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress.
We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
**The Role**
The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly.
**The Main Responsibilities**
+ Construct and implement **customer success plans,** driving customer value realization
+ **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives
+ Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates
+ Build **value-based relationships** with customers to optimize CS plays while leveraging self-service
+ Share **thought leadership** with customers based on needs resulting in strengthened customer trust
+ Identify and qualify **opportunities for expansion,** partnering closely with sales
+ Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth
+ **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve
+ **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits
+ Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins
**What We Look For in a Candidate**
+ Experience: 5+ years customer success or account management experience
+ Education Level: Bachelor's Degree or equivalent work experience
+ Experience working with large and medium enterprise customers
+ Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts
+ Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf
+ Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies
+ Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery)
+ Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector
+ Effective and confident decision making based on business and financial principles
+ Working knowledge of MS Office suite
**Compensation**
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
Location Based Pay Ranges:
$73,805 - $98,406 in these states: CO
$77,322 - $103,089 in these states: CA, VA, and WA.
Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process.
Learn more about Lumen's:
+ Benefits (****************************************************
+ Bonus Structure
\#LI-Remote
**What to Expect Next**
Requisition #: 340973
**Background Screening**
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
**Equal Employment Opportunities**
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
**Disclaimer**
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.
Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.
Clinical Services Specialist 2
Member service representative job in Detroit, MI
Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing.
Description
Duties & Responsibilities:
Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals
Provide post-sales application support of Hologic imaging/interventional products (new hire year 1)
Provides pre & post application support of Hologic imaging/interventional products after year 1
Provide competitive information/new product information to appropriate internal teams
Provide competitive market information to corporate marketing
Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing
Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner
Training Customer on new product or product updates including system and functionality
Provide continued customer service through post-applications support
Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve
Support various corporate initiatives as required
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders
Adept at connecting to a wide range of individuals and networking with the intent of growing business
Must be able to operate in a fast-paced, dynamic environment
Ability to be highly adaptable to complexity and change with accuracy and attention to detail
Excellent verbal and written skills
Ability to build stable working relationships both internally and externally with customers
Maintain required ARRT qualifications as applicable
Ability to lift and/or move up to 50lbs
Education:
Bachelor's degree preferred
Graduate of an accredited Radiologic Sciences Program
Licenses/Certifications (RT)(R)(M) for Mammography
Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate.
Experience:
Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred.
Additional Details:
100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant
experience, skillset, knowledge, geography, education, business needs and market demand.
International travel may also be required.
#LI-KM3
Agency and Third-Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
Auto-ApplySr. Member Services Representative (Arabic Speaking Preferred)
Member service representative job in Dearborn, MI
Role:
To assist members and potential members with their financial needs directly and through other Member Service Representatives; provides expertise with respect to more complex Credit Union services such as certificates of deposit, electronic funds transfer, home banking, etc.; explains services, sets up new accounts, originates consumer loan applications, closes loans, responds to co-worker and member problems, and solves member issues promptly. The Senior Member Service Representative is responsible for smooth flow of branch office, responsible for the vault, opening and closing of the branch, making sure the branch is in balance at the end of the day, adequate coverage throughout the day (lunches, etc.) and general training of MSRs. This position ensures that members are promptly and professionally served. Actively cross sells all credit union products and services.
Essential Functions & Responsibilities:
E
45%
Perform all Member Service Representative job duties. Assists other Member Service Reps with any member or job-related questions or concerns on a daily basis. Refers problems that are beyond their authority to the branch manager their supervisor, along with their recommendations. Assist with branch daily operations which includes: checking the calendar for loan closings, maintaining the vault control, lunch schedules, etc. Assist MSR's in decision making (within limits of authority) pertaining to cashing and/or accepting checks. Ensures that each teller balances at the end of each day and that all monies are secured in accordance with established procedures. Assist in finding balancing errors. Performs procedures for opening and closing of operations including vault and alarm. Keeps ATMs/ITMs filled and functional. Monitors and assists with cash order, dispenses, ships, and balances cash.
E
30%
Responsible for all branch functions in the manager's absence. Keeps management informed of any concerns. Provides suggestions for improved member service. Work with new MSRs to ensures they are properly well trained. Completes required reports and related documents promptly and accurately. Ensures that work areas and equipment are clean and well maintained. Complies with all credit union policies, procedures and protocols. Attends meeting and training as required. Meets training deadlines.
E
20%
Provides leadership to personnel through delegation and communication.
E
5%
Performs other job-related duties as assigned.
Performance Measurements:
1.
Provide informed, prompt, accurate service and support to all members and co-workers. Maintains and projects the credit union's professional reputation. Maintains privacy of member account information. Perform all MSR duties and adhere to Member Service Standards.
2.
Security procedures are understood and adhered to by all staff.
3.
Ensure MSRs are appropriately directed, assisted, and supported. MSR functions are efficiently, accurately, and effectively performed in accordance with established credit union policies and procedures. Discrepancies are promptly resolved.
4.
Responsible for branch operations which include balancing of: the vault, teller drawers, ATMs and ITMs on a daily basis.
5.
To achieve branch and corporate goals - Actively cross-sell products and services in order for members to meet their financial needs.
6.
Troubleshoot and resolve member and internal inquiries in a timely and accurate manner. Good working relationships and coordination exist with co-workers and management. Resolve Members problems or questions.
7.
Ensure compliance with all applicable credit union policies and procedures. Working knowledge of regulations relating to all Credit Union deposit products (Reg E, Reg CC, Reg D, Truth-in-Savings Act). Ensure required reports and records are accurate and completed in a timely manner.
Knowledge and Skills:
Experience
Two years of MSR or similar supervisory experience.
Education
A high school diploma or GED.
Interpersonal Skills
Supports sales culture. Strong leadership skills and ability to coach and motivate others. Ability to maintain an effective and efficient work flow. Excellent communication skills. Courtesy, tact, and diplomacy are essential elements of the job.
Other Skills
Good listening and telephone skills. Able to use a computer keyboard and ability to make decisions with minimum information. Well organized. Ability to work well as a team member. Obtaining cooperation (internally and/or externally) is an important part of the job. The employee in this position must be capable of effectively multi-tasking and be detail-oriented. Must be able to have a good working knowledge of basic computer software, email, IM, use of the internet and the ability to learn internal use software.
Physical Requirements:
The employee, in the course of performing this position, spends time writing, typing, speaking, listening, lifting (up to 25 pounds). The employee for this position may operate any or all of the following: telephone, copy and fax machines, calculator, imaging equipment, postage meter, computer terminal, personal computer, related printers, and teleconferencing equipment. This position also may require travel by automobile between branches and occasional travel elsewhere for training.
Work Environment:
The environment for this position is a cubicle within an open office that is clean and comfortable. It may include some minor annoyances such as noise, odors, drafts, etc. The employee is in a non- confined office setting in which he or she is free to move about at will. This is a non-smoking workplace.
This Job Description is not a complete statement of all duties and responsibilities comprising the position.
View all jobs at this company
Member Experience Associate - Brighton
Member service representative job in Brighton, MI
More Than A Job! Why do you work each day? To us, our jobs are not just something we do to make a living, it's a way to live. We work to support our members; whether celebrating moments of joy, finding a solution to an obstacle, or offering encouragement through a time of struggle. The worth of our work isn't measured in dollars and cents, it's seen in our communities and felt by the people who believe in us.
Benefits Include
* Financial wellbeing services
* 401(K) matching with up to 5% match
* Reduced health insurance
* Employee wellbeing services
* DE&I initiatives
* Work-life balance
Job summary
The Member Experience Associate is passionate about delivering the best Member Experience to our members! This team member will uncover needs, inspire possibilities, and deliver solutions to advance our members' financial success. This person must be adaptable with a strong sense of teamwork. They will cross-sells products and services, open all deposit accounts, including specialty and business accounts to help our members meet their financial goals. This position will build and deepen member relationships by providing the Best Member Experience. Member Experience Associates will be expected to support onstage operations and help to reach and exceed Lake Trust goals.
What you'll do
* Proactively greet and interact with members as they enter the Credit Union. Through active listening and asking open ended, highly impactful questions you will uncover member needs to best assist them in meeting those needs.
* Be a financial coach to our members! Look for opportunities to maximize member loyalty, building and deepening the member's relationship by assessing member's total financial picture and offering solutions to advance their financial success.
* Coach and mentor peers by working collaboratively and promoting teamwork in order to achieve Lake Trust goals.
* Demonstrate positive behaviors that promote high morale, cooperation and enthusiasm.
* Educate members on consumer loans and credit card products. Originate, process, and close on consumer loans. Advise on opportunities to advance members' financial well-being by looking for cross-sale opportunities and acting as a financial coach to members.
What you'll bring
* High School Diploma/GED is required
* Minimum of 1-2 years job-related experience demonstrating success in building member/customer relationships by successfully cross selling products within a financial institution or retail environment.
What you'll get
We know that pay and benefits are important. And, we've really got that covered. But, we also know that those are not the only things that you need to decide if this is the place for you. Join our team of Lake Trusters and you'll enjoy:
* Working with an energetic team focused on making our members wildly successful
* An opportunity to work with others that have your back every step of the way
* Opportunities to make a difference both inside and outside of our walls
* Being treated like you are more than the work you do
* Must be a tech savvy individual who has a high degree of adaptability to adjust quickly to change and priorities.
Cards & Payment Services Specialist
Member service representative job in Troy, MI
Job Description
Our Opportunity:
The Cards & Payment Services Specialist is responsible for day-to-day card service operational tasks including monitoring, analyzing, reporting and making recommendations on all card portfolios and inventories. This position will work with members and team members to understand and resolve all card- related issues. Additionally, this position will support other CCF payment service platforms including, but not limited to, Bill Pay, Zelle, Remote Deposit Capture, and Loan Payment Platform(s).
What You'll Do in This Role:
Research member situations and issues relating to cards and/or payment services, and collaborate with internal departments as necessary, to resolve concerns, while uncovering root causes and methods for mitigating future issues.
Perform operational activities pertaining to the VISA credit and/or debit card programs, including the review, analysis and reporting of card inventory, production reports, and services hosted by the credit union's card processor. Provides regular status updates for projects and tasks assigned.
Responsible for investigating, researching, and processing Debit/ATM disputes meeting required time frames.
Partner with the Risk Management team to process cases pertaining to card services including Compromised Account Management System (CAMS) alerts, cardholder disputes, chargebacks, and arbitration processes. Additionally, partner to recommend and coordinate fraud and card service training for Team Members.
Perform the daily processing of payment services, including Zelle, RDC, Bill Pay, and wallet tokenization.
Provide outstanding service to all members by performing within CCF's vision, mission, goals, and living our service promises through inbound calls, outbound calls, and all digital platforms.
Must comply with all company policies and procedures, applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control.
What You'll Bring To CCF:
Six months to two years of similar or related experience, including time spent in preparatory positions.
A high school degree or GED is required.
A significant level of trust, credibility and diplomacy is required.
In-depth dialogue, conversations and explanations with members, team members, and outside vendors can be of a sensitive and/or highly confidential nature.
Communications may involve motivating, influencing, educating and/or advising others on matters of significance.
Excellent organizational, prioritization, and attention to detail skills.
Proficient in the Microsoft suite of products including Word, Excel, and Outlook.
Working knowledge of credit policies.
Strong communication skills must be demonstrated through oral and written means.
Possesses basic mathematical skills and is proficient in the use of calculators.
Must be able to multi-task effectively between multiple systems to assist members with their inquiries.
Demonstrated strong customer service skills that include proven ability to handle difficult member interactions.
The Perks of Being Part of CCF:
When you join CCF you're not just taking a job-you're joining a community. From milestone anniversaries to our legendary chili cook-off, we believe in recognizing achievements and building connections through fun, shared experiences.
We offer a comprehensive benefits package designed to support the well-being of our employees:
Competitive Base Compensation: Competitive salary with eligibility for performance-based incentives.
Paid Time Off: PTO available to support work-life balance, in addition to 13 paid company holidays per year.
Wellness & Volunteer Time: Additional time off to support employee wellness and community involvement.
Health Insurance Coverage: Multiple low or no deductible medical plan options, as well as dental and vision coverage.
Employer-Paid Coverage: Company-paid life insurance and short- and long-term disability coverage.
Flexible Spending Accounts (FSA): Options for both medical and dependent care FSAs.
Education Assistance: Tuition reimbursement and student loan repayment support to help advance your education and career.
Retirement Benefits: 401(k) plan with up to 4% company match, plus an additional 4% profit-sharing contribution.
Employee Assistance Program (EAP): Confidential support services for personal and professional challenges
Work Location: This position can be based in Troy, Michigan or Toledo, Ohio. Hybrid working arrangements are available following 4-6 months of successful employment.
EOE: CCF is committed to equal opportunity and complies with EEOC rules and regulations.
Member Services Representative - Full Time
Member service representative job in Rochester Hills, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Member Services Representative at our Rochester Hills - Crooks branch. This position has the opportunity to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served by performing a broad variety of member services functions.
Job Duties (include but not limited to):
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Opening and closing membership accounts
Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Obtains appropriate state license to sell loan protection insurances.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Knowledge of lending processes helpful Skills/Abilities:
Skills and Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Holiday pay at 8 hours per observed holiday
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Auto-ApplyCorrespondence Rep-Farmington Hills, MI-677289
Member service representative job in Farmington Hills, MI
Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI.
Contract Details:
Must have 2 year of recent customer representative experience.
Shift: Candidate will be required to work in an office setting, this is NOT a 100% remote position. 1 week in office, 1 week remote located at: 35066 West 12 Mile Road, Farmington Hills, Michigan
8:30am-5pm M-F
13 week contract (possible extension)
What We Offer Employees:
Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Certification reimbursement*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility)
*contingent and based on facilities bill rate and is worked into the contract
For a complete list of open positions, please visit ************************************************
Future Opportunities- Member Service Specialist III
Member service representative job in Royal Oak, MI
Our Purpose At Vibe, we are driven by our mission to elevate community and create opportunity. We believe in fostering an environment of inclusivity where every team member has the chance to grow professionally. Guided by our core values - be inclusive, educate, embrace change, and seek opportunities - we are dedicated to making a positive impact in the lives of our members and communities. As we continue to grow and expand our team, we are seeking passionate individuals who share our vision and are eager to join us in our journey. If you are someone who is passionate about making a difference and is committed to creating a brighter future for our communities, we invite you to explore this exciting opportunity at Vibe!
Position Purpose
The role of the Member Service Specialist III encompasses a range of responsibilities aimed at aiding members and delivering a comprehensive array of member services. These services encompass tasks like initiating account openings, renewing certificates of deposit (CDs), tending to account upkeep, facilitating lending processes, and proactively promoting the utilization of products and services.
Essential Duties
* Facilitate effective communication with members, conveying the advantages of the full spectrum of products and services available through Vibe.
* Cultivate strong rapport with members to promote and cross-sell products and services that align with their needs and interests.
* Attend to member accounts by elucidating the benefits and guiding the initiation of various products. This includes establishing new accounts, managing certificates, individual retirement accounts (IRAs), and an array of lending products.
* Address members' inquiries and devise viable solutions.
* Provide assistance and backing to fellow colleagues within the branch and the broader Credit Union team whenever necessary.
* Handle the processing, evaluation, and dispensation of loan applications.
* Offer members notary and signature guarantee services, demonstrating reliability and authenticity.
* Display flexibility in adhering to a work schedule that corresponds to the demographic requirements of the branch location and the capacity to adapt to any changes essential to accommodate evolving branch schedules.
* Follow policies and procedures related to Bank Secrecy Act (BSA), Anti-Money Laundering (AML), Customer Identification Program (CIP), and Customer Due Diligence (CDD) daily to ensure compliance with current regulations.
* Ability to perform basic Teller transactions and serve as a back-up when needed for branch coverage.
* Perform other special assignments as needed.
Education/Experience
* Successful completion of high school education or equivalent qualification.
* Prior experience in customer/member service is advantageous.
* Familiarity with lending practices can be beneficial.
Skills/Abilities
* Profound customer service and sales skills, underpinned by a dedication to meeting member needs.
* Demonstrated aptitude for managing multiple tasks efficiently.
* Effective communication abilities, coupled with a professional demeanor and optimistic outlook.
* Proficiency in producing routine reports and written correspondence.
Reconditioning - Business Services Specialist II
Member service representative job in Flat Rock, MI
Company Cox Automotive - USA Job Family Group Business Operations Job Profile Business Services Specialist II Management Level Individual Contributor Flexible Work Option No remote option; must work at a specified Cox location Travel % No Work Shift Day Compensation
Hourly base pay rate is $17.79 - $26.63/hour. The hourly base rate may vary within the anticipated range based on factors such as the ultimate location of the position and the selected candidate's knowledge, skills, and abilities. Position may be eligible for additional compensation that may include commission (annual, monthly, etc.) and/or an incentive program.
Job Description
Business Service Specialist II
If you like hats, this is the job for you, because in the course of a day, our Business Service Specialist II wear a lot of them, from administrative and investigator, to customer liaison and internal business partner. All these stylin' hats are a fashionable match for the shoes you'll walk in as you develop and maintain relationships with our customers and external business partners.
Manheim, part of the Cox Automotive family of businesses, is looking for an Business Service Specialist II, a powerful admin advocate that will use their powers for good - organizing, managing, and supporting the daily operations of the world's largest wholesale auto marketplace.
What You'll Do
So, about those hats. There are a lot of them, but they're fun to wear, and you look great in them. Here's a peek at what you'll get to do when you suit up as a Manheim Account Administrator:
* You'll develop and manage relationships with internal and external business partners, and you'll assist with retail operations from start to finish, from communicating with suppliers and sublet vendors for quotes and status updates right up to notifying customers of the latest news on their vehicles.
* You'll assist with coordination and execution of mechanic activities and keeping up daily customer vehicle trackers.
* You'll input vital vehicle info into the Application System AS400 and RPP..
* You'll team up with our partners to get accurate prices for retail reconditioning and create estimates for our retail customers.
* You'll use your eagle eye for details to manage vehicle inventory reports, investigate errors, and verify vehicle completion eligibility.
* You'll partner with departments to prepare and notify of customers' requests.
* You'll follow up on retail vehicle prep, contact appropriate partners for missing info and issues to ensure smooth retail operations.
* You'll communicate with our accounting team to balance recon completion.
* You'll provide administrative/clerical support, and assist with special projects, admin support, and graphics requests.
What's In It For You?
Hey, look, if you're going to wear that many hats here, you need a home to hang them in, and we want you to feel at home with us. So, we offer a competitive salary, 401(k) with a generous company match, comprehensive healthcare, life, and disability benefits, plus numerous other benefits, including adoption assistance, pet insurance, and discounts on travel and cars!
At Cox, we truly value people. That means you'll work within a culture and with a team that values your leadership, experience, and contributions. We believe recognition is important, and Cox strives to celebrate those who help make us successful every day. We also encourage diversity and support inclusion; we want you to do you and feel comfortable doing so.
We also offer opportunities for growth; you can sharpen your skills, learn a new talent, join a mentoring program, or even earn an advanced degree.
Who You Are
Whether it's planning a family vacation or a project for a valued client, you're a passionate point person. Details can't sneak past you. Your organizational and time management skills are impressive; your ambidextrous brain means you are as creative as you are analytical. And when it comes to getting the job done, you always do - on time and on budget, the first time.
When chaos swirls, you're a calming influence, commanding order and respect.
You're perfectly at ease working on your own, but you're also an ace at anticipating what the broader team needs…both in the moment and down the road.
Qualifications:
* High school diploma or GED Required.
* 2+ years of administrative or general office experience.
* Ability to multitask and thrive in a fast-paced environment.
* Excellent organizational, time management, and communication skills.
* Ability to work with all management levels.
* Strong computer skills, including familiarity with Microsoft Office.
Physical requirements:
* Ability to stand for long periods of time, view and read computer screens, perform repetitive data entry, and have manual dexterity.
* See close, distance, color variance, and depth perception.
Drug Testing
To be employed in this role, you'll need to clear a pre-employment drug test. Cox Automotive does not currently administer a pre-employment drug test for marijuana for this position. However, we are a drug-free workplace, so the possession, use or being under the influence of drugs illegal under federal or state law during work hours, on company property and/or in company vehicles is prohibited.
Benefits
Employees are eligible to receive a minimum of sixteen hours of paid time off every month and seven paid holidays throughout the calendar year. Employees are also eligible for additional paid time off in the form of bereavement leave, time off to vote, jury duty leave, volunteer time off, military leave, and parental leave.
About Us
Through groundbreaking technology and a commitment to stellar experiences for drivers and dealers alike, Cox Automotive employees are transforming the way the world buys, owns, sells - or simply uses - cars. Cox Automotive employees get to work on iconic consumer brands like Autotrader and Kelley Blue Book and industry-leading dealer-facing companies like vAuto and Manheim, all while enjoying the people-centered atmosphere that is central to our life at Cox. Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page. Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individual's age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. Cox provides reasonable accommodations when requested by a qualified applicant or employee with disability, unless such accommodations would cause an undue hardship.
Applicants must currently be authorized to work in the United States for any employer without current or future sponsorship.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Member service representative job in Farmington, MI
Responsive recruiter Benefits:
Flexible schedule
Opportunity for advancement
Training & development
About Us Our office is a dynamic, fast-paced environment where no two days are the same. Phones are constantly ringing, clients are stopping by, and our team thrives on collaboration and energy. With over 33 years of combined experience, our close-knit team of 7 in-office professionals (plus 1 part-time remote team member) works together to deliver exceptional results.
Why Join Us?
We are looking for individuals who thrive in a busy, collaborative environment and enjoy being part of a team that supports one another and celebrates success.
Position Overview: Are you a vibrant individual who thrives on providing exceptional customer experiences? Do you relish the opportunity to engage with the public and make a positive impact? If your answer is a resounding "yes," then embarking on a career journey with a State Farm independent contractor agent might just be the perfect fit for you! Our agents are dedicated to promoting State Farm's premier insurance and financial service products, offering you the chance to become an integral part of a trusted brand.
Responsibilities:
Forge enduring customer relationships and proactively follow up to ensure continued satisfaction.
Employ a customer-centric, needs-based approach to guide clients through comprehensive insurance options, empowering them to make informed decisions.
Drive business growth by generating leads, coordinating appointments, and effectively marketing tailored products and services to meet diverse customer needs.
As an Agent Team Member, you will receive...
401K
Hourly pay plus commission/bonus
Health benefit stipend ($350/month)
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
$1000 signing bonus
Requirements:
Interest in marketing products and services based on customer needs
Excellent communication skills - written, verbal and listening
People-oriented
Detail oriented
Proactive in problem solving
Able to learn computer functions
Ability to work in a team environment
If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Compensation: $35,000.00 - $75,000.00 per year
Ready to Launch Your Career?
If you want to work in an environment that is fun, challenging, and rewarding, then Joan Warner - State Farm Agent may be the right fit for you!
About Our Agency
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, and Retirement Planning.
Our office is located in Farmington, MI.
Our agency has received awards including: Ambassador Travel, Legion of Honor, and Golden Triangle
We look forward to speaking with you!
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Member service representative job in Lansing, MI
Responsive recruiter About our Agency: Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, we pride ourselves on providing a personal touch, often handling eligible claims in-house to make the process smoother for our customers. Plus, our mini Australian Shepherd, Baxter, adds a little extra joy to the workplace!
As a Chartered Financial Consultant (ChFC), Trinesha brings a wealth of expertise to our agency, especially when it comes to guiding customers through financial services. Our community is at the heart of everything we do-we sponsor Mason High School Performing Arts, Mason Junior Bulldogs Football, Holt Wrestling, and the Mason Courthouse music events. We also participate in meaningful initiatives like volunteering at Hospice of Lansing Stoneleigh Residence, donating birthday bags to the Mason community, and offering Kona Ice events four times a year.
Our team enjoys excellent perks, including a Simple IRA, health benefits, and group life insurance. The culture here is fast-paced yet family-oriented, emphasizing hard work, integrity, and personal connection. Instead of a telephone tree, we prioritize human interaction-along with cookies and coffee to keep things warm and welcoming!
ROLE DESCRIPTION:
As a Financial Services Representative - State Farm Agent Team Member with Trinesha Goebel - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Hourly pay plus commission/bonus
Health benefit (Medical, Vision, Dental)
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Compensation: $45,000.00 - $65,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Mason, MI and help customers with their insurance and financial services needs, including:
Auto insurance
Home insurance
Life insurance
Retirement planning
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
Auto-ApplyFinancial Services Representative - State Farm Agent Team Member
Member service representative job in Ann Arbor, MI
Job DescriptionBenefits:
401(k)
401(k) matching
Competitive salary
Opportunity for advancement
Paid time off
Signing bonus
ROLE DESCRIPTION: As a Financial Services Representative with Susan Kirk Rosales State Farm agency, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Consult customers with financial planning and investment options.
Assist customers with portfolio management and asset allocation.
Conduct financial reviews and recommend appropriate products.
Maintain compliance with financial regulations.
QUALIFICATIONS:
3+ years of experience in financial services.
Analytical and communication skills.
FINRA Series 7 and 63 licenses preferred.
Financial Services Representative State Farm Agent Team Member
Member service representative job in Lansing, MI
Job DescriptionAbout our Agency: Trinesha launched the agency on January 1, 2011 and has since built a strong team of nine licensed agents dedicated to exceptional service. In our office, we pride ourselves on providing a personal touch, often handling eligible claims in-house to make the process smoother for our customers. Plus, our mini Australian Shepherd, Baxter, adds a little extra joy to the workplace!
As a Chartered Financial Consultant (ChFC), Trinesha brings a wealth of expertise to our agency, especially when it comes to guiding customers through financial services. Our community is at the heart of everything we dowe sponsor Mason High School Performing Arts, Mason Junior Bulldogs Football, Holt Wrestling, and the Mason Courthouse music events. We also participate in meaningful initiatives like volunteering at Hospice of Lansing Stoneleigh Residence, donating birthday bags to the Mason community, and offering Kona Ice events four times a year.
Our team enjoys excellent perks, including a Simple IRA, health benefits, and group life insurance. The culture here is fast-paced yet family-oriented, emphasizing hard work, integrity, and personal connection. Instead of a telephone tree, we prioritize human interactionalong with cookies and coffee to keep things warm and welcoming!
ROLE DESCRIPTION:
As a Financial Services Representative State Farm Agent Team Member with Trinesha Goebel - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
Hourly pay plus commission/bonus
Health benefit (Medical, Vision, Dental)
Paid time off (vacation and personal/sick days)
Valuable experience
Growth potential/Opportunity for advancement within my agency
Financial Services Representative State Farm Agent Team Member
Member service representative job in New Haven, MI
Job DescriptionABOUT THE AGENCY: With two thriving locations in Lenox and Clinton Township, our agency is dedicated to providing exceptional service and personalized financial solutions. Led by a Walsh College Business Management graduate with over 26 years of experience in the Financial Services Industry, were a trusted name in the community and a top-performing agency within our company.
Our team of 13 professionals enjoys a collaborative and supportive work environment, with benefits like health insurance, retirement plans, PTO, and a competitive compensation package. We take pride in our community involvement by participating in local events and sponsoring organizations to give back to those we serve.
Joining our team means becoming part of a dynamic, goal-oriented agency that values both professional growth and community impact.
ROLE DESCRIPTION:
As a Financial Services Representative State Farm Agent Team Member with Beth Shutko - State Farm Agent, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency.
RESPONSIBILITIES:
Use a customer-focused, needs-based review process to educate customers about insurance options.
Work with the agent to establish and meet marketing goals
Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
QUALIFICATIONS:
Must be able to obtain relevant financial service licenses.
Sound knowledge of financial legislation.
Proficiency in Microsoft Office applications.
Strong mathematical skills.
Excellent analytical, organizational, and problem-solving skills.
Effective communication skills.
Exceptional customer service skills.
Successful track record of meeting sales goals/quotas preferred
BENEFITS:
401K
Salary plus commission/bonus
Health benefits
Paid time off (vacation and personal/sick days)
Flexible hours
Growth potential/Opportunity for advancement within my agency
Clinical Services Specialist 2 - Central
Member service representative job in Detroit, MI
Detroit, MI, United States OH, United States MN, United States Hologic is seeking a Clinical Services Specialist (Level 2) to provide applications for the entirety of BSH Imaging portfolio and leverage customer relationships to drive adoption and implementation of existing and new technologies. This role will also stay current with any required certifications by respective accrediting body (i.e. ARRT) and support various corporate initiatives as required. A successful CSS will stay informed of competitive intel and provide updates to Sales and Marketing.
Description
Duties & Responsibilities:
Provide product knowledge to customers in conjunction internal teams to exceed territory, Regional and Area sales goals
Provide post-sales application support of Hologic imaging/interventional products (new hire year 1)
Provides pre & post application support of Hologic imaging/interventional products after year 1
Provide competitive information/new product information to appropriate internal teams
Provide competitive market information to corporate marketing
Maintain full understanding and knowledge of all Hologic breast health products and all other adjunct technologies as developed or introduced into the market including configurations, new features, software enhancements, market use and pricing
Customize clinical and technical presentations for the audience, utilizing appropriate resources in a professional manner
Training Customer on new product or product updates including system and functionality
Provide continued customer service through post-applications support
Always maintain a high standard of medical ethics and is self-motivated to increase knowledge of the field, disease state and new procedures as they evolve
Support various corporate initiatives as required
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the basic knowledge, skills, and/or abilities required:
Effective communication skills, including ability to interact with medical staff, sales, marketing and global franchise leaders
Adept at connecting to a wide range of individuals and networking with the intent of growing business
Must be able to operate in a fast-paced, dynamic environment
Ability to be highly adaptable to complexity and change with accuracy and attention to detail
Excellent verbal and written skills
Ability to build stable working relationships both internally and externally with customers
Maintain required ARRT qualifications as applicable
Ability to lift and/or move up to 50lbs
Education:
Bachelor's degree preferred
Graduate of an accredited Radiologic Sciences Program
Licenses/Certifications (RT)(R)(M) for Mammography
Current compliance with Continuing Education Unit (CEU) requirements for specialties as appropriate.
Experience:
Qualified candidates require 2-3 years clinical experience in breast imaging and /or DXA as a registered technologist. Experience of biopsy suite preferred.
Additional Details:
100% travel required - Domestic travel to customer locations by automobile and/or airplane (may include occasional evening/weekend travel and extended periods of time). A valid driving license and driving record satisfactory to the company, as well as a serviceable vehicle available for work use is mandatory. The annualized base salary range for this role is $77,600 to $121,300 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant
experience, skillset, knowledge, geography, education, business needs and market demand.
International travel may also be required.
\#LI-KM3
Agency and Third-Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer & VEVRAA Federal Contractor
Member Service Representative - Full Time
Member service representative job in Waterford, MI
At Genisys Credit Union, we value our employees who are essential to our ongoing growth and success as a financial institution of choice. We offer a supportive, inclusive, and diverse work environment where you are comfortable to be you. Our team is proud to support the communities we live and work in. Our locations are consistently recognized for providing excellent customer service and we are excited to be adding to our team. We are currently seeking motivated candidates for a Full Time Member Service Representative at our Waterford - Walton branch. This position is eligible to earn incentive pay.
Position Purpose:
Ensures that members are promptly and professionally served whether performing teller functions or performing a broad variety of member services functions.
Job Duties (include but not limited to):
Performing financial transactions such as cash withdrawals, deposits, transfers, loan payments and more per credit union practices and policies.
Cross selling credit union products and services to provide high quality member service and reach credit union goals and objectives
Opening and closing membership accounts
Performs loan transactions from processing applications all the way to payout, following Genisys lending procedures and guidelines
Balances daily transactions and verifies cash totals. Investigates and resolves out-of-balance conditions.
Ensures that members' requests and questions are promptly resolved whether in person, over the phone, or via other communication methods.
Ensures that the Credit Union's quality reputation is maintained and projected.
Qualifications:
High School Graduate or equivalent required
Customer service experience preferred
Sales experience preferred
Knowledge of lending processes helpful
Cash handling experience helpful
Skills/Abilities:
Good communication skills
Professional appearance, dress, and attitude
Good math skills
Able to operate related computer applications and basic business equipment
Good typing skills
Benefits:
Vacation and Paid Time Off
Health, Dental, Vision, Life Insurance, Flexible Spending Accounts, & Short Term/Long Term Disability Available
Paid Tuition to $5000 per year
Bereavement Pay
Holiday pay at 8 hours per observed holiday
401k up to 3% match and 5% Profit Share
Don't meet every single requirement listed here? That's okay! At Genisys, we are dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this position but your qualifications or past experiences don't align perfectly with those listed in the job description, we encourage you to apply anyways. You may just be the right candidate for this or other open positions we have! EOE M/F/Disability/Veteran
Auto-ApplyCorrespondence Rep - Farmington Hills, MI
Member service representative job in Farmington, MI
Treva is seeking a full-time contracted Correspondence Rep to join our team! The position is located in Farmington Hills, MI.
Contract Details:
Must have previous administrative experience.
13 week contract (possible extension or permanent placement)
Shift: 8:30am-5pm, Monday-Friday
What We Offer Employees:
Competitive weekly pay (option of W2 or 1099) | Referral and extension bonus available*|Assistance with flight cost*|Healthcare benefits available on first day of employment |Travel stipend (must be over 50 miles one way from the facility)
*contingent and based on facilities bill rate and is worked into the contract
For a complete list of open positions, please visit ************************************************