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  • Customer Service - Customer Service Representative

    Amsoil, Inc. 4.3company rating

    Member service representative job in Superior, WI

    AMSOIL INC. has an exciting opportunity as Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin. Core Responsibilities: Provide outstanding customer service over the phone, online chat, and through email Accurately enter customer orders over the phone into online management system Provide pricing information to customers as well as inform customers of new products and make suggestions Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customer service initiatives Coordinate various administrative tasks between calls such as establishing new customer accounts, processing internet transactions, and reviewing and qualifying account applications Position Requirements: High School diploma or equivalent Minimum of 1 year of customer service experience Strong public relations and customer service skills Ability to communicate effectively, courteously, and professionally Strong skills in operating a computer with proficiency in Microsoft Office Suite Ability to multi-task and demonstrate attention to detail while coordinating tasks between calls Must be able to sit at a desk and work at a computer for long hours Available 40 hours/week, Monday - Friday between the hours of 7 a.m. - 7 p.m. Preferred Qualifications: Experience working in a call center environment Other Details: Pay Type - Hourly Starting Pay - $18.00/hour Benefits: Paid time off and paid holidays each year Employee bonus program 401(k) with company match Paid life, short-term disability, and long-term disability insurance Competitive health benefits Health savings account (HSA) and flexible spending account (FSA) options Affordable group dental, vision, critical illness, and accident insurance Employee discount on product Corporate gym membership If you have any questions or need assistance with the application process, please email: ************************* Equal Opportunity Employer/Veterans/Disabled AMSOIL is an Equal Employment Opportunity employer. Employment policies and decisions on employment and promotion are based on merit, qualifications, performance and business needs. The decisions and criteria governing the employment relationship with all employees are made in a nondiscriminatory manner, without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, marital status, physical or mental disability, medical condition, veteran status or any other factor determined to be unlawful by federal, state or local statutes.
    $18 hourly 2d ago
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  • Customer Care Specialist

    Andvaris, Inc.

    Member service representative job in Duluth, MN

    Opportunity Details {dcrs_type} Customer Care Specialist Duluth, Georgia Pay: $16.00 A Customer Care Specialist is crucial because you are our organization's and clients' voices. You are highly valued as our customer's primary point of contact and care about helping others. The Customer Experience is at the forefront of all you do, exceeding expectations at every turn. You are a listener and problem solver, and believe in quality. You enjoy being on the phone, and customers hear your smile as you patiently help them find a resolution. Schedule and Shift: Four weeks of training - Monday - Friday: 8:00 AM - 5:00 PM 8-hour shift: Monday - Saturday Shifts will be provided after training Overtime Available Remote - WFH Primary Job Responsibilities: Research and resolve loan-level inquiries in hazard insurance, mortgage banking, and property loss. to handle inbound calls from our customers This role requires listening to our customers' concerns and showing empathy while resolving their issues. Because every customer is different, we expect you to take the initiative to truly understand our customers' current challenges, solve them, and use your expertise to help them proactively avoid future challenges. You may be asked to participate in special projects, assume new responsibilities, and adjust priorities as requested. A robust paid training environment enables you to learn the business, systems, policies, and, most importantly, how to effectively engage and resolve customer challenges. Training will combine classroom, online, and side-by-side observations. Qualification: Strong attention to detail. Love talking to people and having the ability to WOW customers on every call. Excellent verbal, written, and listening skills. Relentless drive to own the customer's problem and resolve it. Ability to adapt well to change. Ability to work well in a fast-paced work environment. Ability to think outside the box to resolve problems. Ability to multitask using technology, including call handling, loan level review, and call documentation. A minimum high school diploma or GED and one year of work experience are required. A college degree with 0-1 year of work experience is preferred. A minimum of 6 months of experience in a call center. Benefits: Health, Dental, and Vision 401K
    $16 hourly 2d ago
  • Member Representative I - Duluth, MN

    The Auto Club Group 4.2company rating

    Member service representative job in Duluth, MN

    Why Choose a Career with the AAA The Auto Club Group (ACG) Established brand that has been around for over 100 years. Our members know and trust us! Branch Offices house travel, membership, insurance sales and support employees You will be challenged to drive new business with competitive products and help retain The Auto Club Group's 14+ million members. Excellent Opportunities to Build a Career Path: The Member Representative can be the start of a long-term career with The Auto Club Group. Your position could lead to a rewarding career and opportunities to grow and pursue other ACG roles such as: Other Branch positions - Field Insurance Sales Agent, Travel Agent or Other Departments such as: Call Centers (ERS, Sales and Service, etc.) Automotive Services Claims Underwriting and more A DAY IN THE LIFE of a Member Representative I The Auto Club Group is seeking prospective Member Representative who can promote ACG products and services, promote customer satisfaction, and participate in office events to help generate revenue by improving member awareness of products. As the face of our branch, you will greet our customers and provide peace of mind by servicing their needs. Provides sales and support services in person and by phone to Members, including greeting, servicing, selling memberships, member benefits awareness Provides cashiering services Provides administrative support to travel and/or Insurance departments including some outbound calling Other duties as assigned HOW WE REWARD OUR EMPLOYEES Our Auto Club Group Member Rep's earna competitive hourly rate ($19.12 - $21.67) with a potential of earning sales incentives. Also, our rep's can earnunlimited commissions on AAA Membership, and Credit Card sales. Corporate Incentive Plan Bonus every year dependent on performance. 3-5% Yearly merit raises dependent on individual performance. Member Rep's receive 100% backing from one of America's most trusted brands to include paid training and career growth opportunities. Career growth opportunity examples: Field Service Representative, Insurance Sales Agent, Travel Agent, Performance Coach, and Membership Development Specialist. Excellent and comprehensive benefits packages are just another reason to work for the Auto Club Group. Benefits include: 401k Match up to 6% Medical Dental Vision Paid Time Off (PTO) - 12days for the first year, 10 company paid holidays per year, 3-5 CEO days per year, and 2 Floating Holidays per year Complimentary AAA Membership Tuition Reimbursement - $5,000 per year WE ARE LOOKING FOR CANDIDATES WHO Required Qualifications: Education: High School Diploma or equivalent Work Experience: Working in a customer focused environment Providing customer focused service and timely solutions to problems Microsoft Office applications Taking personal responsibility in seeking solutions to problems Multi-tasking and appropriately prioritizing tasks to ensure meeting office customer service goals Successful candidates will possess: Passion and enthusiasm for working with people Basic mathematical calculations to accurately perform monetary transactions Communicate effectively (verbal and written) with others in a work environment Work effectively in a team environment Exceed member expectations relating to professionalism of demeanor, efficient and effective customer service (on phone or in person) and maintenance of workstation and office facility Work under pressure in a high volume, fast paced customer service environment Schedule and Work Environment: Schedule: Monday - Friday 8:30 AM - 5:30 PM. 40 hours a week. 1 hour lunch break This is 100% an in-office position. Employees will service ACG members in-person and are based on site in an ACG branch facility. Who We Are Become a part of something bigger. The Auto Club Group (ACG) provides membership, travel, insurance, and financial service offerings to approximately 14+ million members and customers across 14 states and 2 U.S. territories through AAA, Meemic, and Fremont brands. ACG belongs to the national AAA federation and is the second largest AAA club in North America. By continuing to invest in more advanced technology, pursuing innovative products, and hiring a highly skilled workforce, AAA continues to build upon its heritage of providing quality service and helping our members enjoy life's journey through insurance, travel, financial services, and roadside assistance. And when you join our team, one of the first things you'll notice is that same, whole-hearted, enthusiastic advocacy for each other. We have positions available for every walk of life! AAA prides itself on creating an inclusive and welcoming environment of diverse backgrounds, experiences, and viewpoints, realizing our differences make us stronger. To learn more about AAA The Auto Club Group visit *********** Important Note: ACG's Compensation philosophy is to provide a market-competitive structure of fair, equitable and performance-based pay to attract and retain excellent talent that will enable ACG to meet its short and long-term goals. ACG utilizes a geographic pay differential as part of the base salary compensation program. Pay ranges outlined in this posting are based on the various ranges within the geographic areas which ACG operates. Salary at time of offer is determined based on these and other factors as associated with the job and job level. The above statements describe the principal and essential functions, but not all functions that may be inherent in the job. This job requires the ability to perform duties contained in the job description for this position, including, but not limited to, the above requirements. Reasonable accommodations will be made for otherwise qualified applicants, as needed, to enable them to fulfill these requirements. The Auto Club Group, and all its affiliated companies, is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, disability or protected veteran status. Regular and reliable attendance is essential for the function of this job. AAA The Auto Club Group is committed to providing a safe workplace. Every applicant offered employment within The Auto Club Group will be required to consent to a background and drug screen based on the requirements of the position.
    $19.1-21.7 hourly 2d ago
  • Senior Seamer Service Representative

    Crown Cork & Seal USA, Inc. Careers

    Member service representative job in Duluth, MN

    Global Fortune 500 packaging manufacturer has an immediate opening for a Seamer Service Technician in the North American Beverage Division. This individual is a key member of the Technical Services Team who supports various customer-filling operations. Position accountabilities include the following: Act as the key interface between the Company and the customer in trouble-shooting problems associated with the Company's final product and the customer's filling processes. Support the customer in areas such as equipment audits, rework of the final filled products, overhauls and equipment conversion. Interact with other members of the Company's Sales Team to develop strategies, resolve problems and implement solutions to support the customer. Provide double-seaming training for customers. Requirements for this position would include the following: High school diploma or equivalent required. Associate degrees or technical school certificate in a mechanical related discipline a plus Working knowledge of Beverage Can Seamers (specifically Angelus, Pneumatic Scale and Continental) Working knowledge of Beverage Fillers Equipment (Crown, H&K, Cemco, etc.). Proven mechanical skills including the ability to use gauges, dial calipers, micrometers and other related instruments. Strong PC skills including a working knowledge of Microsoft Office (Word, Excel, Access, Outlook and Power Point) Effective communication skills, both verbal and written as well as proven presentation skills. Ability to clearly and effectively interact with customers on a variety of levels. Ability to identify a final packaged product that is not working or defective, troubleshoot the potential causes, and incorporate a solution for effectively resolving the problem. Ability to work overtime during the week and week-ends based on customer needs. Ability to travel (car and/or plane) up to 70% of the time. This will include some international travel to Canada
    $45k-65k yearly est. 1d ago
  • Customer Service Representative - Duluth, MN

    Kedia Corporation

    Member service representative job in Duluth, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system Scanners Standalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani Email Customer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRM Electronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft Outlook Network conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani Chat Spreadsheet software - Microsoft Excel Knowledge Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology. English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Speaking - Talking to others to convey information effectively. Service Orientation - Actively looking for ways to help people. Persuasion - Persuading others to change their minds or behavior. Reading Comprehension - Understanding written sentences and paragraphs in work related documents. Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Writing - Communicating effectively in writing as appropriate for the needs of the audience. Coordination - Adjusting actions in relation to others' actions. Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do. Negotiation - Bringing others together and trying to reconcile differences. Abilities Oral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences. Oral Expression - The ability to communicate information and ideas in speaking so others will understand. Speech Clarity - The ability to speak clearly so others can understand you. Speech Recognition - The ability to identify and understand the speech of another person. Written Expression - The ability to communicate information and ideas in writing so others will understand. Near Vision - The ability to see details at close range (within a few feet of the observer). Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem. Written Comprehension - The ability to read and understand information and ideas presented in writing. Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense. Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional Information If this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-41k yearly est. 3d ago
  • Customer Service Rep(07368) 7002 Grand Ave

    Domino's Franchise

    Member service representative job in Duluth, MN

    Job Description ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $32k-41k yearly est. 9d ago
  • Customer Service Representative - State Farm Agent Team Member

    Nate Kahring-State Farm Agent

    Member service representative job in Duluth, MN

    Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer relationships and follow up with customers, as needed. Use a customer-focused, needs-based review process to educate customers about insurance options. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. As an Agent Team Member, you will receive... Hourly pay plus commission/bonus Paid time off (vacation and personal/sick days) Flexible hours Growth potential/Opportunity for advancement within my agency Hiring Bonus up to $ Requirements Interest in marketing products and services based on customer needs Excellent communication skills - written, verbal and listening People-oriented Detail oriented Proactive in problem solving Able to learn computer functions Ability to work in a team environment If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $32k-41k yearly est. 26d ago
  • Part Time Food Service Representative

    St. Anns Residence

    Member service representative job in Duluth, MN

    Work with a great team in a friendly atmosphere for a wonderful assisted living facility. We are looking for motivated people with a dedication to working with senior citizens in a residential setting. The mission of Saint Ann's Residence is to enhance the quality of life of older adults by providing a secure, comfortable, and homelike environment. Hours: Vary.…NO LATE SHIFTS! Duties and Responsibilities: Facilitate the dining experience during meal times for residents and ensures a safe and sanitary environment, as well as prep cooking as assigned by manager or cook. Essential Duties and Responsibilities include the following. Presents menu, answers questions, and makes suggestions regarding food and service. Takes orders from residents and serves from kitchenettes. Ladles soup, tosses salads, portions entrees, brews coffee, and performs other services as determined by St. Ann's. Garnishes and decorates dishes preparatory to serving. Serves residents their meals at each table and assist residents as needed. (Some residents may need their food cut, etc.). Communicates with main kitchen and/or other floors to meet food needs. Delivers and picks up trays as needed to residents in their apartments. Observes residents and respond to any additional requests and determine when meal has been completed. Serve desserts at the request of residents. Clears, sanitizes and resets tables at conclusion of each meal. Vacuums the floor, removes garbage and reports any spots on the carpeting which needs to be tended to. Ensure that all condiments have been restocked on tables and in kitchenettes. Documentation in required log book as directed by Director of Food Service. Job may also entail running the dish machine, washing dishes and other special cleaning assignments as determined by the Director of Food Service. Other duties may be assigned. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education and/or Experience Less than high school education; or up to one month related experience or training; or equivalent combination of education and experience. Language Skills Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Mathematical Skills Ability to add and subtract two digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance. Reasoning Ability Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stoop, kneel, crouch, or crawl. The employee must regularly lift and /or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Applications are also available at our information desk at 330 East Third Street, Duluth, MN 55805. Saint Ann's offers competitive compensation. Saint Ann's Residence is an equal opportunity employer. Type: Part-time Pay: $12.32 to $23.59 per HOUR
    $12.3-23.6 hourly 60d+ ago
  • Member Services Representative- Superior YMCA

    Duluth Ymca

    Member service representative job in Superior, WI

    Job Title: Member Services Representative FLSA Status: Non-Exempt Job Type: Part-Time Reports to: Membership Experience Director Part-Time Benefits: Retirement accounts (You can contribute at any time, but the Y will contribute 12% after two years of service with1,000 hours in each of the two years) Paid time off (Accrue 1 hour of paid time off for every30hours worked) Complimentary nationwide 2 adult family membership to the Y Discounts on programs, summer camps, YMCA Camp Miller Team member referral program Employee engagement and appreciation activities Employee assistance program Growth and development opportunities Leadership certification and related training offered and encouraged Summary/Objective Delivers excellent service to all members, guests, and program participants. Responds to member and guest needs, promotes memberships, and programs, and maintains cleanliness and organization of the lobby area. Our Culture Our mission and core values are brought to life by our culture. In the Y, we strive to live our cause of strengthening communities with purpose and intentionality every day. We are welcoming: we are open to all. We are a place where you can belong and become. We are genuine: we value you and embrace your individuality. We are hopeful: we believe in you and your potential to become a catalyst in the world. We are nurturing: we support you in your journey to develop your full potential. We are determined: above all else, we are on a relentless quest to make our community stronger beginning with you. Essential Functions Provides excellent service to members, guests, and program participants in the branch and on the phone, contributing to member retention. Interviews and/or tours prospective members; sells memberships; completes merchandise sales. Builds relationships with members; helps members connect with one another and to the YMCA. Handles and resolves membership concerns and informs supervisor of unusual situations or unresolved issues. Applies all YMCA policies dealing with member services. Fold and hand out towels; maintain desk and lobby cleanliness Fosters an inclusive environment appreciative of differences in the workplace. Meaningfully participate in and lead efforts to support the Y's commitment to equity and diversity. YMCA Competencies Values: Accept and demonstrate the Y's values Community: Desire to serve others and fulfill community needs Inclusion: Work effectively with people of different backgrounds, abilities, opinions, and perceptions Relationships: Build rapport and relate well with others Developing Others: Take the initiative to assist in developing others Decision-Making: Make sound judgments, and transfer learning from one situation to another Change Capacity: Demonstrate an openness to change, and seek opportunities in the change process Supervisory Responsibility This position does not involve any supervision responsibilities. Work Environment This position operates mainly at the front desk of the building. Typical office materials are located here. This is the main area where members come to check in, so there can be times where it can get busy and noise levels can rise. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Position Type/Expected Hours of Work This is a part-time position. The building is open weekdays and weekends and hours for shifts will depend on the needs of the front desk area. Travel This position does not require any traveling. Required Education and Experience Excellent interpersonal and problem-solving skills; detail oriented. Ability to connect with people of diverse backgrounds. Previous customer service, sales, or related experience; ability to multi-task. Basic knowledge of computers. CPR/First Aid and AED certified. Training can be provided upon hire and must be obtained within 60 days. Higher levels of certification are accepted. Commitment of supporting principles of equal opportunity and affirmative action to achieve a diverse work environment. Additional Eligibility Qualifications Must be able to successfully pass a background check. EEO Statement The Lake Superior YMCA (the Y) provides equal employment opportunities (EEO) to all employees and applicants for employment without regards to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, the Y complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absences, compensation, and training. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
    $26k-34k yearly est. Auto-Apply 9d ago
  • Spanish Bilingual Limited Service Customer Service Representative

    Maximus 4.3company rating

    Member service representative job in Duluth, MN

    Description & Requirements Maximus is seeking Spanish Bilingual Limited Service Customer Service Representative for Virginia Medicaid, SNAP, and TANF Eligibility Assistance. We are seeking dedicated and empathetic Spanish Bilingual Limited Service Customer Service Representative to assist Virginia residents in navigating the Medicaid, SNAP (Supplemental Nutrition Assistance Program), and TANF (Temporary Assistance for Needy Families) application processes. In this fully remote role, you will be the first point of contact, helping individuals understand and determine their eligibility for these vital social services. If you are passionate about helping others, have strong computer skills and are ready to make a meaningful impact, we encourage you to apply! This is a remote role. The start date for this position is February 18, 2026. Why Maximus? •Starting pay: $18.00/hour Work/Life Balance Support - Flexibility tailored to your needs! • Competitive Compensation - Bonuses based on performance included! •Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. • Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching • Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. • Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). • Recognition Platform - Acknowledge and appreciate outstanding employee contributions. • Tuition Reimbursement - Invest in your ongoing education and development. • Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. • Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. •Professional Development Opportunities: Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Provide callers with informed and objective responses to complex concerns in regards to eligibility guidelines and policies, access to care issues, and escalated concerns. - Respond effectively to all forms of inbound and outbound contacts. - Process workflow documents, which include, income, identity, and other eligibility verification documents. - Accept new knowledge to policy and procedures concerning state programs and integrate it with resource materials to answer client concerns. -Guide applicants through the Medicaid, SNAP, and TANF application processes. -Provide clear and accurate information about program eligibility criteria. -Ensure excellent customer service by addressing client concerns with patience and professionalism. -Document interactions notate applications, and work across multiple systems to process eligibility. -Maintain a high standard of confidentiality. Minimum Requirements - High school diploma or GED required and 1+ years of relevant professional experience required, or equivalent combination of education and experience. - Must be fluent in English and specified secondary language. - Must be able to read, write, and speak in English and Spanish. -High volume Call Center experience highly preferred. -Familiarity with Medicaid, SNAP, or TANF or other government healthcare programs preferred. -Strong computer skills, including the ability to navigate and work in multiple systems including but not limited to Call Center Software programs, Microsoft office and other CRM tools highly preferred. -Ability to work independently in a remote environment required. -Strong communication skills, both verbal and written required. -High level of empathy, especially when interacting with individuals in vulnerable situations preferred. -Strong computer skills, including the ability to navigate and work in multiple systems efficiently highly preferred. - Must be willing and able to start work on February 18th, 2026. - Must be willing and able to accept a limited-service position. - Must be willing and able to attend training for 6 weeks on camera with no absences from 8:00am-4:30pm EST, Monday-Friday. - Must be willing and able to work a full-time shift during the hours of operation (8:00am-7:30pm EST Monday-Friday, 9:00am-12:00pm EST Saturday). - Residency in Eastern (EST) or Central (CST) time zones preferred. Home Office Requirements: - Internet speed of 25mbps or higher required (you can test this by going to ******************* -Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at **************************. Minimum Salary $ 18.46 Maximum Salary $ 18.46
    $18 hourly Easy Apply 7d ago
  • Guest and Resort Care Specialist

    Odyssey Resorts

    Member service representative job in Two Harbors, MN

    Full-time Description Grand Superior Lodge - Two Harbors, Minnesota Discover Your Odyssey Are you an adventurer at heart, seeking a workplace that fuels your passion and a team that feels like family? Start your Odyssey with us-an award-winning team that not only works together but plays together, creating an environment where every day is an adventure. Why Odyssey? At Odyssey Resorts, we don't just offer job opportunities; we provide a canvas for your career dreams. Here's what you can expect: Flexible Freedom: Experience work-life balance with flexible schedules, working hours, and payday on demand. Your success is not just about the work you do; it's about the life you build around it. Employer Recognition: Join a company recognized as a Star Tribune Top Minnesota Workplace for four consecutive years. Odyssey has become an employer of choice, fostering happy employees and a culture worth celebrating. State-of-the-Art Resources: Access cutting-edge tools and resources designed for your success. With ample and relevant learning and training resources, we invest in your growth. Hospitality from the HEART: Immerse yourself in a culture that revolves around the “Hospitality from the HEART” philosophy-a welcoming space where diversity, equity, and inclusion are not just words but lived experiences. Be part of a team where your unique contributions brighten the lives of guests and enrich your own journey. Engage, Innovate, Impact: Become a part of Odyssey Cares, including our sustainability program aligned with the UNESCO Sustainable Travel Pledge. Our team actively invests in local communities, collaborates for industry innovation, supports charitable causes, and encourages personal stewardship. At Odyssey, your work extends beyond the resorts; it's a catalyst for positive change. Open Doors for Growth: As part of a growth-focused company, unlock opportunities for career advancement. You'll be part of an engaged team that values your ideas and nourishes your potential. Awesome Benefits: Enjoy a comprehensive benefits package that includes health, dental, and vision insurance, along with voluntary life and AD&D coverage. We also offer voluntary accident and critical illness insurance, hospital indemnity insurance, pet insurance, a 401(k) plan, PTO, and an Employee Assistance Program (EAP). Your well-being is our priority! Your Odyssey Awaits: Ready to create lasting memories, enrich lives, and be part of an extraordinary journey? Join Odyssey Resorts, where every day is a new adventure, and your story is yet to be written. Work here. Play here. Thrive here. Grand Superior Lodge is seeking a Guest and Resort Care Specialist to join our award-winning team. This position plays a pivotal role in guaranteeing an exceptional experience for our guests. This position is ideal for those who like to perform a variety of tasks both indoors and outdoors. This position includes rotating weekend shifts. Scheduled hours are Friday and Saturday from 2:00 PM to 10:00 PM, and Sunday through Thursday from 1:00 PM to 9:00 PM. ESSENTIAL FUNCTIONS To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Be vigilant in monitoring the property. Address or report any issues or concerns identified during routine inspections. • Perform daily inspections of the grounds and facilities. Arrange furniture, pick up trash, clean common areas and event spaces, restock supplies and assist with security and safety issues as necessary. • Track time and maintain an accurate timetable of tasks and parts used throughout each shift. • Assist with guest enhancement programing; assemble s'mores kits, collect fire starting supplies, assemble craft kits, maintain lawn games, maintain fleet of bicycles, and assist with event set up as needed. • Assist with guest and employee transportation as needed. • Be approachable and proactive in engaging with guests by being welcoming and outgoing. • Monitor pool and follow closure procedures as assigned. • Perform ground maintenance such as mowing lawns, trimming hedges, removing weeds, raking and disposing of leaves and refuse, chopping and stacking firewood, clear snow, etc. • Maintain vehicle, tools, and equipment (including uniform) in good and proper working order. • Assist maintenance team with projects; ensure projects are completed in a safe, efficient manner. • Arrange furniture and equipment when requested; clean resort buildings and grounds as needed; assist with security issues as needed. • Perform preventative maintenance on all resort property. • Take and respond to guest calls and requests; work to resolve any issues in a timely, efficient manner. • Respond to emergency situations and resolve immediate safety concerns; be available for on-call shifts, as needed. Requirements EDUCATION, EXPERIENCE High school diploma or general education degree (GED) preferred; one-year related experience preferred; or acceptable equivalent combination of education and experience. CERTIFICATIONS, LICENSES, REGISTRATIONS • Valid driver's license • Obtain Pool Operator License within six months of employment, if required COMPETENCIES, SKILLS, ABILITIES To perform the job successfully, an individual should demonstrate the following competencies, skills, and abilities: • Upholds Odyssey Values and the principles of HEART. • Ability to be adaptable and flexible. • Prioritizes and plans work activities, creating action plans when necessary. • Uses time efficiently. • Maintains acceptable attendance and punctuality. • Follows through on commitments. • Working knowledge of tools, methods, operations, and materials used in resort and building maintenance. • Working knowledge of occupational hazards and safety precautions necessary to perform manual labor and maintenance work. • Ability to read and interpret documents such as safety rules, operating manuals, etc. • Ability to prepare general reports and correspondence. • Ability to effectively present information and respond to customers. • Ability to add, subtract, multiply, and divide. • Ability to interpret a variety of instructions furnished in written or oral form. • Ability to use a computer for email and basic word processing. PHYSICAL DEMANDS While performing the duties of this job, the employee is constantly required to stand, walk, sit, hear, use hands, reach, climb, stoop, and kneel. The employee will frequently be required to talk and taste and/or smell. The employee must be able to lift and/or move up to 100 pounds. Specific vision requirements include close and distant-vision capabilities. WORK ENVIRONMENT While performing the duties of this job, the employee will be frequently exposed to outdoor weather conditions. The employee will seldom be exposed to wet, hot, humid conditions, high, precarious places, fumes or airborne particles, and chemicals or solutions. The employee will be exposed to moderate noise conditions. Due to the cyclical nature of the hospitality industry, the employee may be required to work varying schedules that reflect the business needs of the resort. In addition, attendance at all scheduled training sessions and meetings is required. The above is intended to describe the general nature and requirements of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. Odyssey Resorts is an equal opportunity employer committed to a policy of nondiscrimination with respect to race, color, religion, sex, national origin, and any other class protected by federal, state, or local law, including, but not limited to, medical condition, disability, marital status, age, sexual orientation, or pregnancy. Salary Description $16.80 to $20.16/hourly
    $16.8-20.2 hourly 2d ago
  • Customer Service / Sales Representative

    Iron Trail Motors

    Member service representative job in Cloquet, MN

    Job description Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs. Sales Consultant Responsibilities: Smile, and have a positive attitude Learn the product to become a product knowledge expert Present, demonstrate, and educate customers on specific vehicles Help customers find the right vehicle for their needs and budget Prospect and contact existing and potential customers to make them aware of manufacturer special offers Set follow-up appointments to keep customers aware of latest developments Use computer software to keep organized and provide excellent customer service Desire to succeed * Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered. Valid Drivers License Previous customer service/sales experience Familiarity with computer software/typing Strong attention to detail Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm. You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year. Job Type: Full-time Pay: $60,000.00 - $120,000.00 per year Benefits: Benefits: -Paid Time Off at 30 days -Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions! -401K -Employee Discounts on vehicles, parts and service -Paid training and career development Compensation Package: Commission pay Monthly bonus Schedule: Day shift Evenings as needed Monday to Friday Rotating weekends Ability to Relocate: Cloquet, MN 55720: Relocate before starting work (Required) Work Location: In person #hc165027
    $32k-41k yearly est. 20d ago
  • Parts/Service Associate

    Nextgen Companies 3.6company rating

    Member service representative job in Webb Lake, WI

    Full-time Description The Parts and Service Associate will be responsible for supporting our customers, both internal and external with all aspects related to providing service support, as well as parts and accessories support. Assist walk in customer with service, parts and accessory needs Place and receive phone calls to assist customers with parts needs Create and coordinate service requests for customers Create and follow-up with warranty claims Provide parts for service department repairs and customers Special order parts as needed for customers Maintain showroom floor standards per Polaris and BRP Create and set up product displays Inventory replenishment Receiving Organize and cycle count inventory Manage aged inventory and dead stock reduction Vendor Management Shipping Sales Support Service Support Coordinate part sales for events Open and close store Requirements Attributes Energetic and Upbeat Fast paced Detail oriented Patient Organized Great Communicator Skills Customer Service Phone Part Pick and Pack Receiving Shipping Inventory Control Powersports Parts Knowledge Computer Lightspeed Evo a Plus Part Smart Accessory Smart Manual Research Benefits Health Insurance Dental Insurance Vision Insurance Short-term Disability Life Insurance 401(k) Match Paid Time Off Paid Holidays
    $29k-33k yearly est. 60d+ ago
  • Customer Service Representative - State Farm Agent Team Member

    Denise Burggraff-State Farm Agent

    Member service representative job in Moose Lake, MN

    Successful State Farm Agent is seeking a qualified professional to join their winning team for the role of Customer Service Representative-State Farm Agent Team Member. Insurance experience not required; we will train the right person with the right skill set. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer service experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career. Responsibilities Serve as a primary contact for customers via phone, email, in-person walk-ins and text. Establish customer relationships and follow up with customers, as needed. Provide prompt, accurate and knowledgeable support which includes responding to inquiries about insurance availability, eligibility, coverages, policy changes, billing clarification and resolving issues. Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Maintain accurate documentation of all customer interactions. Order office & marketing supplies, complete daily deposits and daily mail needs. Work collaboratively with team members to meet agency service and retention goals. As an Agent Team Member, you will receive... From $45,000 annual+ bonuses available Simple IRA (matching) Health Insurance Holiday Pay Paid time off, birthday day off Team Lunches & Outings Monday-Friday 8:30-5 schedule, no weekends Training & development Continuing Education License Reimbursement Growth potential/Opportunity for advancement within my agency Agent Aspirant Program for individuals aspiring to start their own agency Requirements Interest in marketing products and services based on customer needs Excellent communication and interpersonal skills - written, verbal and listening People-oriented, you like to talk to others High attention to detail and ability to manage multiple tasks simultaneously Proactive in problem solving Pride in getting work done accurately and timely Able to learn computer functions and company software Property & Casualty Insurance License (must be able to obtain) Life & Health Insurance License (must be able to obtain) Selected candidate is expected to remain current in product changes, licensing, technical developments, and continuing education This is an in-office position, must be able to commute to our agency daily in Moose Lake, MN. If you are motivated to succeed and can see yourself in this role, please submit your resume. We will follow up with you on the next steps in the interview process. This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.
    $45k yearly 4d ago
  • Customer Account Representative

    Community Memorial Hospital 4.7company rating

    Member service representative job in Cloquet, MN

    Community Memorial Hospital (CMH), a designated Critical Access hospital, is more than just a hospital. It's an independent healthcare campus that provides access to high quality primary and specialty care for Carlton County and beyond. Since 1958, CMH has provided exceptional care to our neighbors throughout Carlton County and beyond. Our team of over 400 staff and healthcare providers are guided by our mission & vision: MISSION: Your Neighbors Caring for You VISION: Community Memorial Hospital is the local health system of choice for quality health care, ensuring local access in collaboration with our local and regional partners. CMH is pleased to offer the following benefits to all regular full and part-time employees working a .5 FTE (20 hours/week) or above. Employees become eligible for all benefits on the first day of the month following their date of hire. Benefits include medical insurance, flexible spending accounts, retirement plans, short-term and long-term disability, life insurance, paid personal time off (includes vacation, sick time and holidays), funeral leave, fitness reimbursement plan, employee assistance plan, employee illness bank, and christmas club. CMH is an Equal Employment Opportunity employer. Job Summary Responsible to provide the patient with a personal representative able to answer questions on patient accounts and billing policies. Process professional claims. Resolve denials, errors, and credit balances; submit appeals; manage recurring accounts; compliant billing according to regulations. Requirements: Experience working in a hospital or clinic business office for a minimum of 2 years. Experience and knowledge of Medicare and Medicaid billing and claim submissions preferred and must possess or be able to pass the Medicare Billing Certificate Program within one year from start date. Must demonstrate a strong knowledge of the patient registration process. Must have the ability to handle multiple tasks simultaneously with tactful, courteous customer relations; must have computer word processing skills; requires competent written and verbal communication skills; be capable of interacting with all levels of staff; must have basic mathematical comprehension and be accurate in basic mathematical calculations. Occasional travel may be required for continuing education. Wage * Signing Bonus $3,000.00* Depending on your work experience, you could earn a wage from $18.84 to $24.87 per hour. Apply Now Complete a job application and submit form online. Complete a job application and submit form online: ************************************************** Community Memorial Hospital is an Equal Opportunity Employer.
    $18.8-24.9 hourly 56d ago
  • Service Team Member

    Michaels 4.2company rating

    Member service representative job in Duluth, MN

    Store - DULUTH, MNDeliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise duties throughout the store including maintaining store recovery standards to deliver our Brand Promises. Help customers shop, locate products, and provide them with solutions Provide a fast and friendly checkout experience; execute cash handling to standards Engage customers on the benefits of the Rewards program and Private Label Credit Cards and complete enrollments Educate customers on the Voice of Customer (VOC) survey Assist with Omni channel processes, including Buy Online Pickup in Store (BOPIS) and Ship From Store (SFS) Participate in the truck unload, stocking, and planogram (POGs) processes Responsible to complete merchandise recovery and maintenance including the merchandise return / go back process and general store recovery to ensure a well-merchandised and in-stock store Perform Store In Stock Optimization (SISO) and AD set duties as assigned Support shrink and safety programs Adhere to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; execute Company policies and standards Interact with others in an accepting and respectful manner; remain positive and respectful, even in difficult situations; promote commitment to the organization's vision and values; project a positive image and serve as a role model for other Team Members Cross trained in Custom Framing selling and production Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires Retail and/or customer service experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of your job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. Michaels requires all team members in this role to be at least sixteen (16) years or older. Total Base Pay Range for this Position: $12.00 - $14.10 At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster
    $12-14.1 hourly Auto-Apply 14d ago
  • Customer Service - Customer Service Representative

    Amsoil 4.3company rating

    Member service representative job in Superior, WI

    AMSOIL INC. has an exciting opportunity as Customer Service Representative. As a Customer Service Representative, you will provide outstanding, friendly customer service while accurately and efficiently handling customer inquiries. This position reports in-office to the AMSOIL center in Superior, Wisconsin. Core Responsibilities: Provide outstanding customer service over the phone, online chat, and through email Accurately enter customer orders over the phone into online management system Provide pricing information to customers as well as inform customers of new products and make suggestions Work with distribution centers to document and resolve issues where customers receive damaged product or orders with missing or incorrect products Contact customers to proactively renew expiring accounts, conduct recent order surveys, notify of product recalls, update contact information, and other customer service initiatives Coordinate various administrative tasks between calls such as establishing new customer accounts, processing internet transactions, and reviewing and qualifying account applications Position Requirements: High School diploma or equivalent Minimum of 1 year of customer service experience Strong public relations and customer service skills Ability to communicate effectively, courteously, and professionally Strong skills in operating a computer with proficiency in Microsoft Office Suite Ability to multi-task and demonstrate attention to detail while coordinating tasks between calls Must be able to sit at a desk and work at a computer for long hours Available 40 hours/week, Monday - Friday between the hours of 7 a.m. - 7 p.m. Preferred Qualifications: Experience working in a call center environment Other Details: Pay Type - Hourly Starting Pay - $18.00/hour
    $18 hourly 11d ago
  • Customer Service Rep(07368) 7002 Grand Ave

    Domino's Franchise

    Member service representative job in Duluth, MN

    ABOUT THE JOB You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible to make, bake or take pizzas during the hungry hours of the day and night, part or full time. You'll have plenty of time left over for school, hanging with your friends, or whatever. Sound good? Even if you just need a second job for some extra cash, Domino's Pizza is the perfect place for you. We are searching for qualified customer service reps with personality and people skills. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, drop us a line. We're bound to have just the thing for you. ADVANCEMENT Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. DIVERSITY Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential. SUMMARY STATEMENT We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first! WORK CONDITIONS Exposure to: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts. SENSING Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces. TEMPERAMENTS The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions. Additional Information Additional Job Details PHYSICAL REQUIREMENTS including, but not limited to the following: Standing Most tasks are performed from a standing position. Walking For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48. Sitting Paperwork is normally completed in an office at a desk or table. Lifting Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high. Carrying Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray. Pushing To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24 - 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled. Climbing Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance. Stooping/Bending Forward bending at the waist is necessary at the pizza assembly station. Toe room is present, but workers are unable to flex their knees while standing at this station. Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day. Forward bending is also present at the front counter and when stocking ingredients. Crouching/Squatting Performed occasionally to stock shelves and to clean low areas. Reaching Reaching is performed continuously; up, down and forward. Workers reach above 72 occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves. Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes. Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones. Hand Tasks Eye-hand coordination is essential. Use of hands is continuous during the day. Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists. Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter. Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes. Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes. Machines, Tools, Equipment, Work Aids Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.
    $32k-41k yearly est. 15d ago
  • Customer Service Representative - Duluth, MN

    Kedia Corporation

    Member service representative job in Duluth, MN

    Kedia Corporation connects people with what they want on a global scale. We are committed through use of innovation to create exceptional user experiences. Kedia is engineering. Using cutting edge techniques, we have defined the way business will continue future operations. Our company provides a challenging, fast paced, and growth oriented foundation to develop and empower people to innovate in the business services field Job Description Tasks Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Check to ensure that appropriate changes were made to resolve customers' problems. Determine charges for services requested, collect deposits or payments, or arrange for billing. Refer unresolved customer grievances to designated departments for further investigation. Review insurance policy terms to determine whether a particular loss is covered by insurance. Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods. Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills. Tools used in this occupation: Autodialers - Autodialing systems; Predictive dialers Automated attendant systems - Voice broadcasting systems Automatic call distributor ACD - Automatic call distribution ACD system ScannersStandalone telephone caller identification - Calling line identification equipment; Dialed number identification systems DNIS Technology used in this occupation: Contact center software - Avaya software; Multi-channel contact center software; Timpani Contact Center; Timpani EmailCustomer relationship management CRM software - Austin Logistics CallSelect; Avidian Technologies Prophet; SSA Global software; Telemation e-CRMElectronic mail software - Astute Solutions PowerCenter; IBM Lotus Notes; Microsoft OutlookNetwork conferencing software - Active Data Online WebChat; eStara Softphone; Parature eRealtime; Timpani ChatSpreadsheet software - Microsoft ExcelKnowledgeCustomer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Qualifications Skills Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.Speaking - Talking to others to convey information effectively.Service Orientation - Actively looking for ways to help people.Persuasion - Persuading others to change their minds or behavior.Reading Comprehension - Understanding written sentences and paragraphs in work related documents.Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.Writing - Communicating effectively in writing as appropriate for the needs of the audience.Coordination - Adjusting actions in relation to others' actions.Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.Negotiation - Bringing others together and trying to reconcile differences. AbilitiesOral Comprehension - The ability to listen to and understand information and ideas presented through spoken words and sentences.Oral Expression - The ability to communicate information and ideas in speaking so others will understand.Speech Clarity - The ability to speak clearly so others can understand you.Speech Recognition - The ability to identify and understand the speech of another person.Written Expression - The ability to communicate information and ideas in writing so others will understand.Near Vision - The ability to see details at close range (within a few feet of the observer).Problem Sensitivity - The ability to tell when something is wrong or is likely to go wrong. It does not involve solving the problem, only recognizing there is a problem.Written Comprehension - The ability to read and understand information and ideas presented in writing.Deductive Reasoning - The ability to apply general rules to specific problems to produce answers that make sense.Inductive Reasoning - The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). Additional InformationIf this sounds like the right job for you, then use the button below to submit your resume. We look forward to receiving your application.
    $32k-41k yearly est. 60d+ ago
  • Customer Service / Sales Representative

    Iron Trail Motors

    Member service representative job in Cloquet, MN

    Immediate opening for Customer Service/Sales Representatives to join our growing team! If you have previous customer facing sales or service experience and want to earn a excellent income we want to meet you! You will be joining one of the most exciting, fast paced, and rewarding careers in customer service sales with unlimited earning potential! Our representatives daily mission is answer questions and educate customers on how to buy the right vehicle that fits their budget and needs. Sales Consultant Responsibilities: Smile, and have a positive attitude Learn the product to become a product knowledge expert Present, demonstrate, and educate customers on specific vehicles Help customers find the right vehicle for their needs and budget Prospect and contact existing and potential customers to make them aware of manufacturer special offers Set follow-up appointments to keep customers aware of latest developments Use computer software to keep organized and provide excellent customer service Desire to succeed * Please do not apply unless you meet the following requirements. Applicants that do not meet the following requirements will not be considered. Valid Drivers License Previous customer service/sales experience Familiarity with computer software/typing Strong attention to detail Ability to work a rotating schedule 5 days per week. Our business hours are Monday - Friday 8:30am -7pm and Saturday 9am to 4pm. You must be motivated by high income potential and want to earn a minimum of $60,000.00 to $120,000.00 or more per year. Job Type: Full-time Pay: $60,000.00 - $120,000.00 per year Benefits: Benefits: -Paid Time Off at 30 days -Medial Insurance, Health, Vision, Dental, including advanced benefits of Free virtual visits and over 550 Free prescriptions! -401K -Employee Discounts on vehicles, parts and service -Paid training and career development Compensation Package: Commission pay Monthly bonus Schedule: Day shift Evenings as needed Monday to Friday Rotating weekends Ability to Relocate: Cloquet, MN 55720: Relocate before starting work (Required) Work Location: In person
    $32k-41k yearly est. 60d+ ago

Learn more about member service representative jobs

How much does a member service representative earn in Superior, WI?

The average member service representative in Superior, WI earns between $23,000 and $38,000 annually. This compares to the national average member service representative range of $21,000 to $45,000.

Average member service representative salary in Superior, WI

$29,000

What are the biggest employers of Member Service Representatives in Superior, WI?

The biggest employers of Member Service Representatives in Superior, WI are:
  1. ACG
  2. Auto Club Speedway
  3. Duluth Ymca
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