Member service representative jobs in Torrington, CT

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Consultant** is a customer-facing role aligned to our large and mid-market enterprise customer segment, driving customer value and success through optimal utilization of Lumen solutions. This is accomplished by ensuring customers realize and experience value from Lumen, monitoring indicators of customer health, addressing customer concerns, and helping them better use our technology/products to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engaging sales accordingly. **The Main Responsibilities** + Construct and implement **customer success plans,** driving customer value realization + **Manage customer metrics** , including usage data, health indicators, and renewal dates in alignment with objectives + Evaluate **product and portal** **adoption maturity level** and address roadblocks leveraging digital marketing slicks, adoption articles and other templates + Build **value-based relationships** with customers to optimize CS plays while leveraging self-service + Share **thought leadership** with customers based on needs resulting in strengthened customer trust + Identify and qualify **opportunities for expansion,** partnering closely with sales + Implement **revenue management practices** driving accountability and goal alignment; revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customers' success** , identify root causes, define and activate solutions, and deploy cross-functional support to resolve + **Onboard new** **customers** and partner with sales, delivery & support to ensure **successful deployment of solutions and services** including bill reviews and audits + Define and execute **renewal** methodology aligned with customer priorities to positively impact profit margins **What We Look For in a Candidate** + Experience: 5+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience working with large and medium enterprise customers + Excellent communication and interpersonal skills with ability to build strategic relationships within customer accounts + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $73,805 - $98,406 in these states: CO $77,322 - $103,089 in these states: CA, VA, and WA. Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340973 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

Job Description WHO ARE WE: BlackHawk Industrial provides you the highest quality industrial products and equipment, offering manufacturing services while creating innovative engineered supply solutions. We truly believe in the importance of the local relationships with the customers we service. Our employees have fun every day exceeding the expectations of our customers, suppliers, and shareholders. We distinguish ourselves as the #1 choice of industrial manufacturers who are in need of Technical Service and Production Savings. We are BIG ENOUGH TO SERVE, and SMALL ENOUGH TO CARE. SUMMARY: The Customer Service Representative is responsible for the daily tasks related to all customer accounts and Account Manager needs. The Customer Service Representative communicates and coordinates with suppliers and Account Managers, while providing quality customer service. ESSENTIAL DUTIES AND RESPONSIBILITIES: Personally exhibits, recruits and coaches associates consistent with BlackHawk Core Behaviors Responsible for promoting culture of safety Respond appropriately and in a timely manner to all customer and Account Manager incoming communications. Analyze and assess customer needs completely and accurately with efficiency. Work with suppliers and Account Managers to identify, source, and price appropriate product solutions and provide quotes for product solutions per OS ticket and other BHID response time guidelines. Process customer orders, Return Material Authorizations and Guaranteed Test Orders and purchase material's to fill customer orders. Review and maintain P21 portals daily for potential late orders, Return Material Authorizations, items not on a PO and unapproved orders. Identify and resolve root cause issues by working and communicating with responsible cross functional teams to minimize repetition of the original issue. Develop a detailed working knowledge of BlackHawk policies, procedures and practices. Maintain a deep understanding of the BHID systems (including P21, OS ticket, ServiceNow, SharePoint, and Compass), suppliers' systems/websites and usage of those systems. Perform all work in accordance with the company documented ISO processes and procedures utilizing appropriate company systems. Perform other duties as assigned QUALIFICATIONS: Excellent written and verbal communications skills utilizing phone, email and instant message. Excellent critical thinking skills to analyze and solve problems. Diligent and detail oriented. Ability to manage multiple tasks, shift gears to react to urgent scenarios and meet daily deadlines. Proficient in and comfortable with basic computer operation. Ability to learn new software programs as a user. Ability to learn and apply experience with vending platforms (CribMaster, Autocrib, etc.) Experience in industrial field, B2B sales and customer service. SUPERVISORY RESPONSIBILITIES: No direct supervisory responsibility. EDUCATION and/or EXPERIENCE: High school diploma or equivalent required. Minimum 1 year previous experience in customer service or inside sales preferred. Experience in cutting tools, abrasives and MRO areas preferred. Experience with Microsoft office suite required. CERTIFICATES, LICENSES, REGISTRATIONS: None required WORK ENVIRONMENT: Employee is regularly required to speak and understand English, stand, walk, sit, use hand to finger, handle or feel objects, tools or controls; reach with hands and arms. Employee is required to use computer and other equipment. Employee frequently lifts and/or moves up to _50_ pounds. Specific vision abilities include close vision and the ability to clearly focus vision. PPE REQUIRED: Wrist rest for keyboard and mouse pad BENEFITS: Health Insurance BCBS of OK HDHP HSA with Employer match (must meet criteria) Dental and Vision Insurance 401K Plan and Company Match FSA (Full FSA, Limited FSA, and Dependent FSA) Company paid Long Term and Short-Term Disability Company paid basic Life Insurance and AD&D/ Supplemental life and AD&D/Dependent life Ancillary Critical Illness Insurance (Wellness Rider Included) Ancillary Accident Insurance (Wellness Rider Included) Ancillary Hospital Indemnity Employee Assistance Program (EAP) - Includes concierge services and travel assistance. Paid Time Off Holiday Paid Time Off Gym Reimbursement Quarterly Wellness challenge with a chance to will money or prizes Tuition Reimbursement - after 1 year of employment *BlackHawk Industrial is an Equal Opportunity Employer **As part of our BHID policy, we require all potential employees to undergo pre-employment background and drug screening. This is a standard procedure we follow to ensure a safe and productive work environment.

To provide quality customer service through efficient and timely customer assistance by performing the following duties: • Provides quality customer service to include assistance with purchases, suggestive selling and providing product information. • Builds and maintains an understanding of the stores products and price information to assist with customer purchases. • Receives payments from customers, operate cash register and credit card machine and returns appropriate change as needed. • Maintains a neat and orderly store at all times to include dusting and vacuuming. • Prepares product displays as requested. • Reports any theft or suspected theft by customers or employees to management immediately. • Performs other related duties as assigned.

Welcome to the intersection of energy and home services. At NRG, we're driven by our passion to create a smarter, cleaner and more connected future. Vivint Smart Home, an NRG owned company, is a leading smart home company in the United States, dedicated to redefining the home experience with intelligent products and services. We find purpose in proactively protecting and keeping our customers connected to home, no matter where they are. Join the Smart Home team to create smarter, safer and more sustainable homes. We are adding to our Field Service Technician team and looking for motivated, customer-focused, coachable individuals who have a knack for technology and sales. **Why Join Our Technician Team?** + Competitive hourly base plus uncapped commission + Comprehensive paid training & Ongoing coaching and support + Company take-home vehicle and gas card + Cell phone and work tablet + We provide all tools necessary to perform the job - We'll ship everything to you directly! + 4/10 work schedule with home dispatch (clock in and out from your driveway each day). We pay for your drive time to/from and in-between appointments! **Why Join Vivint?** + Ten paid holidays + Two weeks paid time off + Employee pricing on smart home products + Medical/Dental/Vision/Life coverage + 401(k) plan with matching + Career development and leadership opportunities + Fast Company's list of the World's 50 Most Innovative Companies, Forbes named us one of America's Best Employers and a Best Employer for Diversity **A Day in the Life:** As part of our Field Service Technician team, you'll provide expert-level installation and services of cutting-edge technology. As a technician, you will have the opportunity to maximize your earning potential by leveraging service and installation appointments into leads and additional revenue. Customers will rely on you to act with honesty and integrity as you offer what they have been looking for - peace of mind. **Who we're looking for:** Our technician team is made up of a wide variety of backgrounds and experience levels. We believe in investing in our employees and providing comprehensive training and support. So, whether you're an experienced Field Technician, a sales rep looking for a change, or just a motivated, coachable individual, we want to speak with you! + Exceptional customer service skills + Sales experience - car sales, retail sales, insurance sales, B2C sales, call center experience + Field technician experience - cable installation, internet Installation, pest control, lawn maintenance, construction, solar technician + Clean driving record and valid license + Someone who thrives in a team environment as well as independently **Minimal Requirements:** + Candidates must live within a 20-mile radius of the city **Physical demands of the job:** + Lift and carry up to 45 lbs. + Climb ladders up to 14 feet + Work in attics and other limited-space areas + Bend, kneel, crouch, and stand for extended periods Safety culture is strong at Vivint. Field service technicians will conduct a safety analysis of every home to assure a safe workplace for the technician and the customers. The base hourly range for this position is: $24.01 - $26.05* *The base hourly range above represents the low and high end of the hourly range for this position. Actual pay will vary based on several factors including but not limited to location, experience, and performance. The range listed is just one component of the total compensation package for employees. Other rewards may include annual bonus, short- and long-term incentives, and program-specific awards. In addition, the position may be eligible to participate in the benefits program which include, but are not limited to, medical, vision, dental, 401K, and flexible spending accounts. NRG Energy is committed to a drug and alcohol-free workplace. To the extent permitted by law and any applicable collective bargaining agreement, employees are subject to periodic random drug testing, and post-accident and reasonable suspicion drug and alcohol testing. EOE AA M/F/Protected Veteran Status/Disability. Level, Title and/or Salary may be adjusted based on the applicant's experience or skills. EEO is the Law Poster (The poster can be found at *************************************************************************** Official description on file with Talent. Vivint, an equal opportunity employer, does not consider any protected traits (e.g., race, creed, color, religion, gender, national origin, non-job-related disability, age, or any other protected trait) when hiring-under federal, state, and local laws. We are a drug-free environment. We do not conduct pre-employment drug screening; however, we do conduct random drug testing on site.

Job DescriptionMember Services Representative Our client is seeking a Member Services Representative to join their team! This role combines strong administrative skills with a creative eye for communications. The ideal candidate is organized, tech-savvy, and comfortable working across multiple platforms to support members and maintain accurate records. Key Responsibilities: Manage member account updates and maintain database accuracy. Process new memberships, send welcome kits, and assign members to the appropriate representative. Respond to member inquiries and provide information on available services. Support loss control services by addressing member needs and ensuring follow-up. Create and distribute email blasts and other communications using Mailchimp. Utilize Adobe InDesign and Photoshop to design engaging digital and print materials. Qualifications: Strong administrative background with excellent attention to detail. Proficiency with Adobe InDesign, Photoshop, and Mailchimp required. Excellent written and verbal communication skills. Comfortable juggling multiple priorities and working independently. Previous experience in a member services or customer-facing administrative role preferred. Schedule & Work Environment: Full-time, onsite position in a professional office environment. Collaborative team culture with opportunities to take ownership of projects. This is a direct hire opportunity with a well-established organization offering stability and variety in your day-to-day work. Salary of up to $60,000 depending on experience. If you're a detail-oriented administrator with creative flair and a passion for member service, we want to hear from you - apply today! #R4

Member Services Representative Our client is seeking a Member Services Representative to join their team! This role combines strong administrative skills with a creative eye for communications. The ideal candidate is organized, tech-savvy, and comfortable working across multiple platforms to support members and maintain accurate records. Key Responsibilities: Manage member account updates and maintain database accuracy. Process new memberships, send welcome kits, and assign members to the appropriate representative. Respond to member inquiries and provide information on available services. Support loss control services by addressing member needs and ensuring follow-up. Create and distribute email blasts and other communications using Mailchimp. Utilize Adobe InDesign and Photoshop to design engaging digital and print materials. Qualifications: Strong administrative background with excellent attention to detail. Proficiency with Adobe InDesign, Photoshop, and Mailchimp required. Excellent written and verbal communication skills. Comfortable juggling multiple priorities and working independently. Previous experience in a member services or customer-facing administrative role preferred. Schedule & Work Environment: Full-time, onsite position in a professional office environment. Collaborative team culture with opportunities to take ownership of projects. This is a direct hire opportunity with a well-established organization offering stability and variety in your day-to-day work. Salary of up to $60,000 depending on experience. If you're a detail-oriented administrator with creative flair and a passion for member service, we want to hear from you - apply today! #R4

Full-time Description RESPONSIBILITIES Ensure all transactions are within CorePlus and Scient policies and procedures. Approve transactions and exceptions within defined authority levels. Resolve member issues and/or complaints through actively listening and asking questions to determine the member's desired outcome. Follow up with the member through to completion to ensure the member is highly satisfied. Ensure compliance with branch operations and security procedures, and that they are being adhered to within established guidelines for the service center at all times. Maintain and balance a cash drawer according to Credit Union standards. Assist tellers with problem solving and balancing daily work as necessary. Act as a Member Financial Representative when needed. This will include such duties as opening memberships, new accounts and all other inquires and/or maintenance requests related to members' accounts Perform administrative duties such as ordering supplies and keeping a safe, clean work area. Refer products and services by cross-selling to meet member needs as well as attaining individual and service center goals with a particular emphasis on member relationships. This will contribute to the attainment of individual and branch goals and overall corporate metrics. Performs other duties as assigned. Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. High school diploma or equivalent required. Two to four years related experience and/or training. Previous cash handling experience required. Strong problem solving skills. Proficient in customer awareness (internal and external). Knowledgeable in CorePlus and Scient departmental operations. Able to accurately evaluate and predict the effect of decisions and how they relate to external customers. Ability to objectively analyze situations and potential consequences to determine the best resolution. Makes appropriate decisions in a timely manner. Strong interpersonal skills. Strong written and oral communication skills. Exceptional knowledge of credit union policies and procedures. Thorough knowledge of credit union products and services to support members and co-workers to answer questions and to resolve issues. Use sound judgment when recommending a product or service as a solution or when making exceptions. Ability to adapt. Must be willing to multitask and change priorities as different situations arise.

Benefits: 401(k) matching Bonus based on performance Company parties Competitive salary Employee discounts Free uniforms Opportunity for advancement Paid time off Training & development Wellness resources Signage Consultant / Customer Service Representative Kingston, NY FASTSIGNS of Kingston, NY Are you passionate about helping customers and interested in the dynamic world of signage? Join our team at FASTSIGNS of Kingston, NY, where creativity meets customer care. We are seeking a dedicated and energetic Customer Service Representative to be our friendly face and voice of our company. Key Responsibilities: - Serve as the first point of contact for clients, providing exceptional service via phone, email, and in-person interactions. - Assist customers with inquiries about our range of signage products and services. - Coordinate order processing and track project timelines, ensuring customer satisfaction throughout each stage. - Collaborate with our design and production teams to ensure customer requirements are met. - Address and resolve customer concerns promptly and professionally, striving to exceed expectations. Qualifications: - Excellent verbal and written communication skills. - Strong problem-solving abilities and a customer-focused mindset. - Proficiency in basic computer applications and ability to learn new software. - Experience in customer service or a related field is preferred, but not required. - Enthusiasm for learning about the signage industry and a willingness to contribute to a team environment. What We Offer: - Competitive salary and benefits package. - A supportive and engaging work environment. - Opportunities for professional growth and development within the company. - A proven training program - A chance to work with a creative and passionate team. - A sense of satisfaction and accomplishment: seeing ideas become real signs that our clients are proud of. Benefits for you:- Paid Vacation - Sick Time - Weekends off - Matching Simple IRA Plan - Bonus programs - Professional development and advancement opportunities - Branded clothing - Personal project/family event free signage (per year allowance) - Free signage for your favorite charity (per year allowance) - Supplemental Health Insurance (Aflac) If you are ready to embark on a rewarding career as a Signage Consultant with FASTSIGNS, we'd love to hear from you! Please submit your resume. FASTSIGNS of Kingston, NY, is an equal-opportunity employer and is individually owned and operated Compensation: $19.00 - $26.00 per hour At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility. POSITION SUMMARY: Under the guidance of the Membership Director, the Member Service Representatives will be responsible for effective and efficient contact between members and staff. The Member Services Representatives will deliver exceptional service to YMCA members, potential members, and guests. Will assist with membership and program sales, handle telephone calls, regulate lobby traffic, provide all membership and program information, and know and execute policies and procedures. ESSENTIAL FUNCTIONS: Scans all membership ID cards. Handle day-to-day operations of the front desk (phone calls, membership communications, emails, memberships, registrations, deposits, etc). Possess a strong understanding of all programs, activities and services, with the ability to provide members detailed, accurate and timely information regarding schedules, costs, programs and facility information. Strive to be an expert in Daxko and be able to function and operate the program effectively during high traffic periods. Accurately input membership and program registrations into Daxko and be able to process the associated dues and/or fees. Collect and process scholarship applications and be able to recognize pertinent paperwork. Answer phones in a politely, professional manner, ensuring calls are routed to the appropriate departments and messages are accurate and given to the intended person. Participate in all member retention programs, strategies, promotional efforts, and fundraising campaigns. Open and close the facility according to established procedures. Handle emergencies as they arise. Complete incident reports as required. Assist in the training and development of new Membership Service Representatives staff - as needed and/or requested. Assist in maintaining branch cleanliness, appearance and safety through periodic rounds using established procedures. Take responsibility at the beginning of the shift to check the staff communication log for daily updates, verify cash, check that member communication materials are stocked and work area is orderly and neat. Communicate pertinent information with the Membership Director and/or Executive Director Adhere to and enforce all YMCA policies and procedures; also ensure that members are aware of policies and procedures that apply to members. Maintain privacy requirements by not sharing personal, financial or credit information about members including but not limited to, phone numbers, addresses, program participation, financial information or personal situations. Attend all required staff meetings and trainings. Handle additional tasks as they are needed. QUALIFICATIONS: Excellent interpersonal and problem solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales or related experience. Basic knowledge of computers. Basic mathematical skills and able to handle PHYSICAL REQUIREMENT: Ability to walk, stand, and sit (including on the floor) for long periods of time. Must be able to lift up to 50 pounds in weight. Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency We ae looking for two MSRs. Preferably, one will work the following schedule at least twice a week: 4:45am-9am

Qualifications you'll bring: Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company. The ability to speak more than one language (for example, English and Spanish). An Associate's degree or equivalent combination of education and related experience. The availability to work full-time, hybrid, including local travel weekdays, nights and weekend for events. Must have a valid driver's license. Curiosity to foster innovation and pave the way for growth. Humility to play as a team. Commitment to being the difference for our customers in every interaction. Your key responsibilities: Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP). Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories. Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory. Navigate the local landscape with required travel, embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint. Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being. Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices. Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer. Where you'll be: Hybrid with local travel in Dutchess or Orange Counties. This opportunity is salary, plus quarterly incentives and travel reimbursement. #CS

The Office of the Vice President for Research (OVPR) is competitively recruiting talented grants and contracts/sponsored project professionals to join our research administration team. Sponsored Program Services (SPS) is responsible for administering a portfolio of $375M in annually awarded funding across all UConn campuses and UConn Health. We are a top-ranked public research university and land grant institution, rurally situated in the "Quiet Corner" of Northeast Connecticut. The Pre-Award Grants and Contracts Specialist will provide day-to-day management and oversight for a high volume of pre-award administration. It is important to note that this role must be conducted on site on occasion in Storrs, CT. DUTIES AND RESPONSIBILITIES * Provides technical assistance, guidance, and advice to faculty, administrators, and other professional staff for sponsored project administration. * Reviews financial and administrative aspects of proposals or transactions to ensure compliance with federal and state statutes, University policy, and sponsor guidelines and requirements. * Serves as a liaison between investigators, academic units, and other administrative offices. * Following University policies, sponsor requirements, and state and federal requirements, identifies and assists with resolving grant and contract issues pertaining to budget, cost sharing, fiscal, administrative, and procedural constraints, and other similar matters. * Maintains records in accordance with university, state, federal, and sponsor requirements. Provides records as requested and collaborates with SPS leadership in response to audits. * Participate in policy and procedure discussions and recommend policy or procedural changes as appropriate to improve efficiency and effectiveness. * Participate in the development and delivery of sponsored program training. * Performs related work as required. MINIMUM QUALIFICATIONS * Bachelor's degree in a related field and four years of related experience, or an equivalent combination of education and experience. PREFERRED QUALIFICATIONS * Experience with or knowledge of Uniform Guidance and/or the Federal Acquisition Regulations (FAR). * Experience with electronic research administration systems (such as grants.gov, research.gov NSPIREs, and eRA Commons). * Experience working in an institution of higher education. * Experience working in a high volume, high production, and/or sponsored-research-intensive environment. APPOINTMENT TERMS This is a full-time, permanent position. Candidates must be able to work on site on occasion in Storrs, CT. The University offers a competitive salary, and outstanding benefits, including employee and dependent tuition waivers at UConn, and a highly desirable work environment. For additional information regarding benefits visit: ****************************************** Other rights, terms, and conditions of employment are contained in the collective bargaining agreement between the University of Connecticut and the University of Connecticut Professional Employees Association (UCPEA). TERMS AND CONDITIONS OF EMPLOYMENT Employment of the successful candidate is contingent upon the successful completion of a pre-employment criminal background check. TO APPLY Please apply online at ************************** Faculty and Staff Positions, Search #499342 to upload a resume, cover letter, and contact information for three (3) professional references. This job posting is scheduled to be removed at 11:55 p.m. Eastern time on January 9, 2026. All employees are subject to adherence to the State Code of Ethics, which may be found at ****************************************************** All members of the University of Connecticut are expected to exhibit appreciation of, and contribute to, an inclusive, respectful, and diverse environment for the University community. The University of Connecticut aspires to create a community built on collaboration and belonging and has actively sought to create an inclusive culture within the workforce. The success of the University is dependent on the willingness of our diverse employee and student populations to share their rich perspectives and backgrounds in a respectful manner. This makes it essential for each member of our community to feel secure and welcomed and to thoroughly understand and believe that their ideas are respected by all. We strongly respect each individual employee's unique experiences and perspectives and encourage all members of the community to do the same. All applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The University of Connecticut is an AA/EEO Employer.

Job DescriptionOUR AGENCY Our Agency prides ourselves on serving the needs of each customer. We are regularly recognized for providing outstanding service by our customers. We are a competitive team that strives to win and get better every day. We have been recognized with many State Farm awards. My personal goal is to coach and mentor each team member to reach their full potential. ROLE DESCRIPTION: As a Financial Services Representative with Kevin Piscitelli State Farm Insurance & Financial Services, you will successfully market the financial products that manage everyday risks. Your proficient knowledge of financial products reinforces your sales-minded and consultative approach to educating customers on their financial options. Your analytical precision makes you an invaluable resource to customers and a competitive addition to a successful agency. RESPONSIBILITIES: Help people plan for and retire comfortably Use a customer-focused, needs-based review process to educate customers about insurance & financial options. Work with the agent to establish and meet marketing goals Develop leads, schedule appointments, identify customer needs, and market appropriate products and services. Handle insurance reviews and financial appointments with customers QUALIFICATIONS: Bachelor's degree in finance, economics, accounting, or a related field. Must be able to obtain relevant financial service licenses. Proven experience working as a financial services representative. Sound knowledge of financial legislation. Proficiency in Microsoft Office applications. Strong mathematical skills. Excellent analytical, organizational, and problem-solving skills. Effective communication skills. Exceptional customer service skills. Successful track record of meeting sales goals/quotas preferred BENEFITS: Hourly plus commission/bonus Paid time off (vacation and personal/sick days) 401k & Matching Life Insurance Team bonuses for performance Growth potential/Opportunity for advancement (Agent Aspirant Program) Training & Development through State Farm and other Industry Leaders

Want to be part of an organization that makes a difference? Come join our team! UMassFive College Federal Credit Union is looking for a full-time motivated professional to serve as a Member Services Specialist! Responsibilities: It is the responsibility of the Member Service Specialist to uncover and deliver ways to (1) save or make money for the member; (2) save them time or provide a convenience; (3) provide peace-of-mind for the member; or (4) generally improve the member's financial knowledge. This will be accomplished by performing a variety of member service duties, including: establishing memberships, opening accounts, interviewing members for consumer and equity loans, disbursing loans, identifying members' needs and providing services and products in their best interest. Refer members to the appropriate party for specialty financial services such as investment counseling, first mortgage applications, etc. Perform various Teller transactions, such as deposits, withdrawals, loan payments, and transfers. Educate members on financial topics, providing basic financial coaching services as needed. Requirements: High School Diploma; 2 to 5 years of experience in a customer service or sales position with experience assisting and recommending products and services to better enhance the customers' overall well-being preferred; knowledge of debits and credits and basic bookkeeping; demonstrated cross-selling ability; excellent member service skills; and excellent computer skills, including Word, web, and Excel, as well as experience using mobile devices, tablets, etc. Previous experience working as a Teller desired. Hours: Full-time, 37.50 hours/week, including rotating Saturdays Hours: 37.5 per week - Must be available between the hours of (8:00am and 6pm) Reports to: Eurika Boulay, Northampton Branch Manager Grade NE8: Min $19.72 Mid $24.65 Max $29.57 This position includes a fully comprehensive benefits package, including: health, dental, life, vision, flexible spending and disability insurance; paid vacation, sick, and personal time; tuition reimbursement; profit sharing and generous 401(k) plan with company match. UMassFive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. UMassFive is a smoke-free facility.

Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation Investigates, verifies and makes recommendations for special applications, operation and performance of products Provides first contact and follow through to resolution for problem jobs Provides written reports for distribution to engineering and manufacturing Provides product quality testing, supported by reports to the appropriate departments Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager Enters technical call logs into database to inform engineering and manufacturing of product issues Performs other similar or related duties as required

YMCA of Greater Hartford Job Description Job Title: Member Services Representative FLSA Status: Non-Exempt Job Grade: Primary Department: Membership Reports to: Membership Director The YMCA of Greater Hartford is an association open to all committed to helping people reach their potential in spirit, mind, and body. Our commitment is based on the belief that the purpose of this three-fold development is to live out the values of Caring, Honest, Respect and Responsibility. POSITION SUMMARY: Under the guidance of the Membership Director, the Member Service Representatives will be responsible for effective and efficient contact between members and staff. The Member Services Representatives will deliver exceptional service to YMCA members, potential members, and guests. Will assist with membership and program sales, handle telephone calls, regulate lobby traffic, provide all membership and program information, and know and execute policies and procedures. ESSENTIAL FUNCTIONS: Scans all membership ID cards. Handle day-to-day operations of the front desk (phone calls, membership communications, emails, memberships, registrations, deposits, etc). Possess a strong understanding of all programs, activities and services, with the ability to provide members detailed, accurate and timely information regarding schedules, costs, programs and facility information. Strive to be an expert in Daxko and be able to function and operate the program effectively during high traffic periods. Accurately input membership and program registrations into Daxko and be able to process the associated dues and/or fees. Collect and process scholarship applications and be able to recognize pertinent paperwork. Answer phones in a politely, professional manner, ensuring calls are routed to the appropriate departments and messages are accurate and given to the intended person. Participate in all member retention programs, strategies, promotional efforts, and fundraising campaigns. Open and close the facility according to established procedures. Handle emergencies as they arise. Complete incident reports as required. Assist in the training and development of new Membership Service Representatives staff - as needed and/or requested. Assist in maintaining branch cleanliness, appearance and safety through periodic rounds using established procedures. Take responsibility at the beginning of the shift to check the staff communication log for daily updates, verify cash, check that member communication materials are stocked and work area is orderly and neat. Communicate pertinent information with the Membership Director and/or Executive Director Adhere to and enforce all YMCA policies and procedures; also ensure that members are aware of policies and procedures that apply to members. Maintain privacy requirements by not sharing personal, financial or credit information about members including but not limited to, phone numbers, addresses, program participation, financial information or personal situations. Attend all required staff meetings and trainings. Handle additional tasks as they are needed. QUALIFICATIONS: Excellent interpersonal and problem solving skills. Ability to connect with people of diverse backgrounds. Previous customer service, sales or related experience. Basic knowledge of computers. Basic mathematical skills and able to handle PHYSICAL REQUIREMENT: Ability to walk, stand, and sit (including on the floor) for long periods of time. Must be able to lift up to 50 pounds in weight. Visual and auditory ability to respond to critical situations and physical ability to act swiftly in an emergency Saturdays Opening shift: 6:45am-12pm

FASTSIGNS of Clinton is hiring for a Customer Service Representative to join our team! Benefits/Perks: Competitive Pay Paid Vacation and Holidays Performance Bonus Ongoing Training Opportunities A Successful FASTSIGNS Customer Service Representative Will: Be the initial contact with current as well as prospective customers in our FASTSIGNS Center Learn to prepare estimates, implement work orders and ensure timely delivery of finished orders Enjoy being involved in daily team meetings, execute business and marketing plans and be intimately involved in the success of the FASTSIGNS Center Work with customers in numerous ways such as email, telephone, in-person and at their place of business Build long-lasting relationships by turning prospects into long term clients. Ideal Qualifications for FASTSIGNS Customer Service Representative: 2-3 years of retail or counter sales experience preferred High school diploma or equivalent Outgoing, responsive, eager to learn and has the ability to build relationships Great listening and organization skills Ability to sit for long periods (4 hours or more) Ability to view a computer screen for long periods (4 hours or more) Ability to work under pressure to output high volume, high-quality work Do you enjoy working with people? Do you enjoy helping people solve problems by offering advice and consultation? Are you looking for a job that offers constant learning, skills growth and a career path? If so, we are looking for employees just like you in the ever-changing Sign Industry. Apply today! At FASTSIGNS, every day is unique and presents exciting opportunities, including new ways to use your talent and grow your skills. We have a large network of independently owned locations - both locally and internationally - who offer competitive pay and ongoing training opportunities. Are you ready to plan for your future? Discover your next career. Make your statement. Learn more by exploring the positions offered by FASTSIGNS centers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to FASTSIGNS Corporate.

Qualifications you'll bring: Two or more years in a customer service or sales environment, with some experience in the health care industry such as a hospital, medical office, or health insurance company The ability to speak more than one language (for example, English and Spanish) An Associate's degree or equivalent combination of education and related experience The availability to work full-time, hybrid, including local travel weekdays, nights and weekend for events Must have a valid driver's license Curiosity to foster innovation and pave the way for growth Humility to play as a team Commitment to being the difference for our customers in every interaction Your key responsibilities: Spearhead our membership growth initiatives in crucial target areas by identifying eligible individuals and seamlessly enrolling them in a variety of plans including Medicaid, Child Health Plus, Essential Plan, Qualified Health Plans (QHPs), HARP, Off-Exchange, Medicare Advantage (MA) products, and Dual Eligible Special Needs Plans (D-SNP). Conduct both individual and group outreach activities to present our innovative health care solutions on- and off-site at various events-from health fairs and community expos to festivals and holiday-themed gatherings-ensuring MVP's presence is both seen and felt. Your collaborative efforts alongside our Field Marketing and Community Engagement Representatives will be pivotal in driving growth and visibility in assigned territories. Foster positive relationships with community-based organizations, medical provider partners, and community contacts to develop a robust network within your territory. Navigate the local landscape with required travel, embracing the opportunity to bring MVP's customer-centric philosophy to life across our footprint. Participate in necessary screenings and provide proof of immunization as part of our commitment to community well-being. Demonstrate the dynamic capability to transport up to 30 lbs. of promotional materials, which play a key role in educating and empowering our customers about their health care choices. Contribute to our humble pursuit of excellence by performing various responsibilities that may arise, reflecting our collective goal of enhancing health care delivery and being the difference for the customer. Where you'll be: Hybrid with local travel in Dutchess, Orange, Sullivan or Ulster Counties. This opportunity is salary, plus quarterly incentives and travel reimbursement.

Want to be part of an organization that makes a difference? Come join our team! UMassFive College Federal Credit Union is looking for a full-time motivated professional to serve as a Member Services Specialist! Responsibilities: It is the responsibility of the Member Service Specialist to uncover and deliver ways to (1) save or make money for the member; (2) save them time or provide a convenience; (3) provide peace-of-mind for the member; or (4) generally improve the member's financial knowledge. This will be accomplished by performing a variety of member service duties, including: establishing memberships, opening accounts, interviewing members for consumer and equity loans, disbursing loans, identifying members' needs and providing services and products in their best interest. Refer members to the appropriate party for specialty financial services such as investment counseling, first mortgage applications, etc. Perform various Teller transactions, such as deposits, withdrawals, loan payments, and transfers. Educate members on financial topics, providing basic financial coaching services as needed. Requirements: High School Diploma; 2 to 5 years of experience in a customer service or sales position with experience assisting and recommending products and services to better enhance the customers' overall well-being preferred; knowledge of debits and credits and basic bookkeeping; demonstrated cross-selling ability; excellent member service skills; and excellent computer skills, including Word, web, and Excel, as well as experience using mobile devices, tablets, etc. Previous experience working as a Teller desired. Hours: Full-time, 37.50 hours/week, including rotating Saturdays Hours: 37.5 per week - Must be available between the hours of (8:00am and 6pm) Reports to: Eurika Boulay, Northampton Branch Manager Grade NE8: Min $19.72 Mid $24.65 Max $29.57 This position includes a fully comprehensive benefits package, including: health, dental, life, vision, flexible spending and disability insurance; paid vacation, sick, and personal time; tuition reimbursement; profit sharing and generous 401(k) plan with company match. UMassFive is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. UMassFive is a smoke-free facility.

Reporting to the Technical Resources Manager, responsibilities include providing technical call support for all of our customers, sales representatives, and OEM accounts. This position also interfaces daily with the customer service, engineering and product management departments. Essential Duties and Responsibilities: * List what the person must do to perform the job to meet standards regarding equipment selection, installation and operation * Investigates, verifies and makes recommendations for special applications, operation and performance of products * Provides first contact and follow through to resolution for problem jobs * Provides written reports for distribution to engineering and manufacturing * Provides product quality testing, supported by reports to the appropriate departments * Provides technical assistance and information on products and equipment by telephone, facsimile, E-mail, and standard mail correspondence in response to customer inquiries * Travel to job sites as needed and helps our customers resolve issues varying in nature that may require hands-on work as required or requested by Manager * Enters technical call logs into database to inform engineering and manufacturing of product issues * Performs other similar or related duties as required Position Requirements: The Technical Service Representative must possess the minimum knowledge listed below: * Associate's Degree or advanced technical schooling * Minimum five years field experience, with emphasis on strong customer service * Proficiency in computer software including Word, Excel, PowerPoint and Outlook * Excellent verbal, written and analytical skills * Willingness to travel periodically * Ability to lift 60lbs intermittently, with repetitive bending, reaching and twisting